8-1. The development and application of employees' skills
and energies to accomplish the goals and objectives of the organization is called: a. human resource management. b. human resource planning. c. selection. d. recruiting. 8-2. The first step in the human resource planning process is: a. preparing a job analysis. b. forecasting future human resource needs. c. assessing future demand. d. assessing future supply. 8-3. Human resource planning techniques include the use of some or all of the following: a. human resource inventories. b. action plans. c. control and evaluation. d. all of the above. 8-4. Which term describes the process of gathering, analyzing and synthesizing information about the jobs that are being done and any new jobs that are envisaged? a. job description. b. job analysis. c. job specification. d. human resource inventory. 8-5. The first step in a typical job analysis is to examine the overall organization. The next step is: a. collect data on jobs. b. prepare job description. c. prepare job specification. d. select jobs to be analyzed. 8-6. A job _________ is a written statement of the job's activities, the equipment required for it, and the working conditions in which it exists. a. analysis. b. specification. c. design. d. description. 8-7. Which of the following is a written statement of the skills, knowledge, abilities, and other characteristics needed to perform a job effectively? a. job design. b. job specification. c. job analysis. d. job description. 8-8. Job ___________ is the process of describing jobs and arranging their interrelationships. a. design. b. specification. c. analysis. d. description. 8-9. Increasing the number and variety of tasks assigned to a job is called: a. job rotation. b. job enlargement. c. job enrichment. d. A & C. 8-10. Which of the following is not a core dimension of a job? a. skill variety. b. task identity. c. task significance. d. high internal work motivation. 8-11. All of the following are sources of internal recruiting except: a. job posting. b. employee recommendations. c. advertisements. d. transfers. 8-12. An individualized outline of training, experience and possibly education designed to facilitate an employee's growth and enhance opportunities for advancement is called: a. job description. b. career development plan. c. assessment sheet. d. interview form. 8-13. A formal, systematic appraisal of the qualitative and quantitative aspects of an employee's performance is called: a. performance evaluation. b. performance appraisal. c. performance analysis. d. orientation. 8-14. Which of the following is not a personal benefit? a. sick leave. b. flex benefit. c. sales bonus. d. dental plan. 8-15. _____________ is a percentage on the volume of sales. a. profit sharing. b. piecework. c. commission. d. bonus.