FAQs on Phone-Backup

Procedure for accessing through WAP, WEB & SMS:

PHONE BACK Up THROUGH WAP ( For GPRS Customers) :
1. GPRS hs to !e "t#$te% o& the su!s"r#!er's BSN( S)*.
+. The su!s"r#!er ,#-- "-#". /0o to the -#&. :
http://pb.bsnl.onmobile.com/bsnlap/ap
1. The su!s"r#!er ,#-- !e #&2orme% tht he #s "hr0e% Rs 13/mo&th 2or th#s
ser$#"e.
4. The su!s"r#!er ,#-- %o,&-o% the "-#e&t !#&r5 o& to h#s mo!#-e pho&e.
6. The su!s"r#!er ,#-- ""ess the %o,&-o%e% pp-#"t#o&.
7. The su!s"r#!er ,#-- !e 0#$e& the 2o--o,#&0 opt#o&s 2or !".up8
. Bac!up 9 he "& t.e !". up o2 "o&t"ts8 ts.s8 photos8 e$e&ts et".
!. Schedule 9 He "& s"he%u-e the !".up ts.s o& %#-58 ,ee.-5 or
*o&th-5
". "estore 9 )2 5ou ,&t to restore 5our !".up !". to the mo!#-e
pho&e.
:. The su!s"r#!er "& "hoose &5 o2 the !o$e opt#o& ; strt ""ess#&0.
<. The su!s"r#pt#o& 2ee 2or th#s #s Rs 13/mo&th.
PHONE BACK Up THROUGH S*S (6<=<=):
1. To "t#$te th#s ser$#"e8 the su!s"r#!er ,#-- sms #S$B% to &'('( >>>>> to su!s"r#!e
2or the Pho&e !".up ser$#"e
+. The su!s"r#!er ,#-- re"e#$e & *T sms #&2orm#&0 h#m tht he hs !ee& "hr0e% Rs
13/mo&th.
1. The pho&e !". up su!s"r#!er "& strt !".#&0 up "o&t"ts !5 sms#&0 #A))%
#*AME% #*$MBE"% to &'('( (e.0.: A?? R#sh#t =<+3+44+4+8 @5eesh =4+1311117)
RESU(T: The "o&t"ts ,#-- !e %%e% o& to the pho&e !".up ser$er &%
%#sp-5e% o& WEB.
4. )2 the su!s"r#!er ,&ts to restore s#&0-e "o&t"t8 he shou-% sms A+E,% #*AME%
to &'('( (e0: Suppose the su!s"r#!er h$e %e-ete% "o&t"t &me B@5eeshC 2rom
h&%set &% th#s "o&t"t ,s -re%5 !".e% up o& ser$er the& per2orm: GET
@5eesh)
RESU(T: The "o&t"t shou-% !e restore% o& h&%set.
6. )2 the su!s"r#!er ,&ts to restore -- the "o&t"t8 he ,#-- sms A"ES,-"E% #*AME%
to &'('( (e0: Suppose Su!s"r#!er hs -ost h#s h&%set ; hs !ou0ht &e, pho&e
,#th the sme S)* &um!er) RESU(T: The "o&t"t shou-% !e restore% o& to the
h&%set.
7. )2 the su!s"r#!er ,&te% to %e"t#$te th#s ser$#"e he "& sms #$*S$B% to &'('(.
He ,#-- 0et %e"t#$te% #mme%#te-5.
:. )2 the su!s"r#!er ,&ts to %e-ete "o&t"t 2rom the pho&e !".up ser$er he ,#--
sms A)E.E,E% #*AME% to &'('(
<. The su!s"r#pt#o& 2ee 2or th#s #s Rs 13/mo&th.
PHONE BACK Up THROUGH WEB:
1. A su!s"r#!er "& "t#$te the pho&e !".up ser$#"e throu0h S*S or WAP.
+. He ,#-- !e se&t user &me ; pss,or%.
1. The pho&e !".up su!s"r#!er "& ""ess WEB -#&. us#&0 the sme user
&me &% pss,or%.
4. The su!s"r#!er ,#-- ""ess to the ,e! -#&.:
http://pb.bsnl.onmobile.com/bsnlweb

1. What is Mobile Phone Backup?
Mobile Phone Backup is a service that safeguards all data of your mobile phone including
Contacts, Calendar, SMS, Photos, Videos and Music. The Mobile Phone Backup service copies
your mobile phones data in a secure manner to !perators secure Mobile Phone Backup system,
and also enables you to restore the saved data on your phone "#e$ % &'isting( $henever you
change your phone or in case you lose the data accidentally.
. What a!e the "eatu!es a#ailable on Mobile Phone Backup se!#ice?
Mobile Phone Backup service enables you to)
&asily * +uickly backup all your mobile data
Vie$, manage and edit all your data through secure internet $ebsite
Copy%,estore all your saved%backed-up data to your phone "#e$ or &'isting(
$. What all kin% o" %ata that can be sa#e% usin& Mobile Phone Backup se!#ice?
.ou can save the follo$ing categories of data depending on your phone model)
Contacts /ist
Photos
Videos
Music
&vents * Tasks
SMS
'. (an ) use Mobile Phone Backup se!#ice "!om an* connection+ be it p!e-pai% o! post-pai%?
.es you can use Mobile Phone Backup service from your pre-paid as $ell as your post-paid
connection.
,. What a!e the subsc!iption cha!&es?
The charges are ,s.01 per month, on 01 day rene$able basis.
-. (an ) use an* phone han%set to sa#e/backup m* %ata?
.es you can use any mobile phone to save%backup your data. .our phone handset model $ill be
categori2ed in either of the follo$ing t$o categories)
3P,S capability phones - 4f you have 3P,S phones you can save all your Contacts /ist,
SMS, Photos, Videos and Music. .ou $ill use ,ich client "Backup !ption( or #ative SyncM/
"Synchroni2e( options for using the Mobile Phone Backup service. "5or details, refer to 567
#o. 8(
#on-3P,S phones 9 4f your phone is a #on-3P,S phone model then you can save your
Contacts /ist only. .ou $ill have to save%backup and restore phone data using SMS. "5or
details, proceed to 567 #o. :;(
.. What is /P01?
3P,S stands for 3eneral Packet ,adio Service. 4t is an enhancement to the 3SM mobile
communications system, $hich allo$s internet bro$sing on a mobile phone as $ell as connecting
to data services.

2. )" m* mobile phone has /P01 capabilit* how %o ) &et /P01 acti#ate% on m* mobile
phone?
Call the Customer Care to get 3P,S activated. Customer care $ill provide you the steps to
activate the 3P,S. !nce 3P,S is activated, please select operator specific access point as the
default access point.
3. 4ow can ) !e&iste! to Mobile Phone Backup se!#ice usin& m* /P01 capabilit* phone?
To start, ensure that you have 3P,S enabled on your phone. !nce 3P,S is activated by
follo$ing steps given in 567 #o. <, you can register to the Mobile Phone Backup service by any
one of the follo$ing : methods)
=. Send SMS >S?B to short-code ;@<@< "Toll-free(. "5or details, proceed to 567 #o. ==(
:. !pen your mobile phones $eb bro$ser, type Mobile Phone Backup A6P link
http)%%pb.bsnl.onmobile.com%bsnl$ap and access the A6P Portal. "5or details, proceed to
567 #o. =:(
15. 4ow %o ) %ownloa% an% install the Mobile Phone Backup application on m* /P01 phone?
!nce you receive the SMS confirming your registration, you $ill receive an SMS containing a link.
Then follo$ these steps)
=. !pen the SMS and select % click on the link in the SMS.
:. This $ill redirect you to the A6P page $here you need to accept Terms and Conditions and
do$nload the application.
0. The phone $ill prompt you to >install the application on your mobile phone
B. .ou need to select >.es to install the application on your mobile phone
;. !nce installed, Mobile Phone Backup icon $ill appear in your CPhone MenuC or C3ames
5olderC or C6pplication 5olderC depending on your phone model
D. .ou $ill receive a SMS $ith a link having complete instructions to setup the Phone Backup
service settings. "5or details, refer to 567 #o. =; * 567 #o. =<(
8. .ou $ill also receive a SMS $ith the 4nternet ?,/ link of your Phone Backup account, the
6ccount ?ser 4E, $hich is your phone number in <='''''''''' format and the pass$ord for
Aeb-login. "5or details, refer to 567 #o. 0=(
11. 4ow %o ) %ownloa% an% install the Mobile Phone Backup application b* %i!ectl* accessin&
the WAP Po!tal "!om m* /P01 phone?
4f you have directly accessed the A6P Portal by typing http://pb.bsnl.onmobile.com/bsnlwap
on your phones $eb bro$ser, then you $ill be prompted to do$nload the application directly on
to your mobile phone and installation $ill happen automatically. !nce installed, Phone Backup
icon $ill appear in your CPhone MenuC or C3ames 5olderC or C6pplication 5olderC depending on your
phone model.
1. Will the Mobile Phone Backup application be %ownloa%e% on all /P01 phones?
#o, all 3P,S enabled phones do not support auto-do$nload of the Mobile Phone Backup
application. !nly if it is a F6V6 or Symbian phone handset, the Phone Backup application $ill be
directly do$nloaded to your mobile phone. To kno$ $hat type is your handset call customer care
'''"Toll-free(
4f your phone is a F6V6 or Symbian phone handset then please proceed to 567 #o. =B.
4n case your phone is not a F6V6 or Symbian phone handset, then you $ill be sent appropriate
SMS $ith settings for using the mobile phones inbuilt SyncM/ "Synchroni2e( option to connect to
Phone Backup service. "5or details, refer to 567 #o.=<(
1$. 4ow %o ) launch Mobile Phone Backup application on m* /P01 67A8A 9 1*mbian: phone?
!pen the folder in $hich the Mobile Phone Backup application has been saved and click on the
Phone Backup icon to launch it. !nce launched the Mobile Phone Backup sho$s a home screen
$ith options like Backup, Schedule, ,estore and Settings.
1'. A!e the!e an* othe! settin&s that ) nee% to chan&e be"o!e usin& Mobile Phone Backup "!om
m* /P01 67A8A o! 1*mbian: phone?
.es, you have to ensure that follo$ing settings are done for F6V6 or Symbian phone handsets as
case may be, before attempting to use Mobile Phone Backup service. To kno$ $hat is your
mobile handset type "F6V6 or Symbian( call customer care.
5or F6V6 phones change settings in belo$-mentioned to ;Alwa*s Allowe%)
a. Phone Backup G !ptions G 6pp. 6ccess GCommunication G #et$ork 6ccess
b. Phone Backup G !ptions G 6pp. 6ccess GCommunication G Connectivity
c. Phone Backup G !ptions G 6pp. 6ccess G6uto-start
d. Phone Backup G !ptions G 6pp. 6ccess G Eata 6ccess G 6dd and edit data
e. Phone Backup G !ptions G 6pp. 6ccess G Eata 6ccess G ,ead user data
5or Symbian phones change settings as belo$)
a. Phone Backup G Settings G Connection G
Select the 6ccess Point as H!perator Specific 6ccess pointG
1,. 4ow %o ) sa#e/backup m* mobile phones %ata usin& m* /P01 67A8A o! 1*mbian: phone?
!nce you have done the settings mentioned in 567 #o. =; as per F6V6 or Symbian phone type,
and then click on Backup. !n the screen you $ill get option of selecting the data to save%backup.
.ou $ill see Contacts, &vents, Tasks, Photos, Videos and Music.
.ou can select the data type that you $ant to save%backup and click backup to initiate backup
process. The application $ill sho$ you $hen the selected data has been successfully and
securely saved%backed-up on to the Mobile Phone Backup $eb-server.
5or Fava Phones)


1-. 4ow can ) !esto!e m* %ata "!om Mobile Phone Backup Web-se!#e! usin& m* /P01 67A8A
o! 1*mbian: phone?
.ou can click on the Phone Backup icon to launch the application as e'plained in 567 #o. =B. !n
the screen you $ill see options of Backup, Schedule, ,estore and Settings.
Then click on ,estore function on the screen. !n the screen you $ill get option to select $hich
data to restore on to your phone. .ou $ill see Contacts, &vents, Tasks, Photos, Videos and Music
etc depending on the phone model. .ou can select the data type that you $ant to restore and
click restore to initiate restore process.
The application $ill prompt you to enter your Pass$ord HThe pass$ord that you use to login to
$eb interface. The application $ill sho$ you $hen the selected data has been successfully and
securely restored on to your mobile phone.
1.. (an ) sche%ule automatic backup o" m* /P01 67A8A o! 1*mbian: phones %ata?
.es you surely can. .ou can click on the Phone Backup icon to launch the application as
e'plained in 567 #o. =B. !n the screen you $ill see options of Backup, Schedule, ,estore and
Settings.
The Schedule option $hen clicked $ill sho$ you options of Eaily, Aeekly, Monthly and keeping
the schedule option as >!55. .ou can select desired timing and also the desired content that you
$ant to save%backup during the scheduled time. "By default the Schedule option is kept as >!55
i.e. feature is disabled(
12. 4ow will ) use a /P01 phone suppo!tin& 1*ncM< option to launch the Mobile Phone
Backup se!#ice?
Please &i#e step-b*-step p!ocess o" !ecei#in& settin&s+ what happens in case o" Manual
settin&s some !ep!esentati#e sc!eenshots "o! same
Ahen the user clicks on the $ap link "operator specific link(, it displays the A6P page $ith the
option to send the sync settings to that user. ?ser gets a message $ith username and pass$ord,
another message $ith the link of Phone Backup instruction page. 6nd then an SMS $ith sync
settings $hich it needs to save into the mobile phone. 6 ne$ sync profile $ith Phone Backup is
created. #o$ the user needs to go to options and select Synchroni2e. This starts the
synchroni2ation bet$een the phone and backup server.
4n fe$ of the handsets automatic sync settings are not saved. 5or that $e need to create the sync
profile manually. Ahen a user select a Motorola V0i on $eb. The message displayed on the $eb
page is
=his phone %oesnt suppo!t automatic setup. =he ne>t step will walk *ou th!ou&h what to
%o to con"i&u!e it manuall*.
(lick on the button below to &o to the ne>t step.
!n the ne't page, user $ill get settings of ho$ to create manual sync profile
How to sync from your phone
1.Go to the main screen.
2.Select Applications, press Options and Open.
3.Select Phone Backup, press Options and Open to start the application.
4.Press Ok to pass the welcome message.
5.Press Yes to agree the Phone Backup Terms & Conditions.
.Check your settings: select !ettin"s in the Options Menu.
n the Account section, enter your Phone Backup login and password, i! not already done.
n the #onnection section, enter http:""PB.BS#$.onmo%ile.com"%snlsync"s, i! not already
done.
$.Press Backup now to start your %ackup.
%.Select which data you would like to %ackup and press O&.
'okia 3(
13. 4ow will ) sa#e/backup m* phone %ata usin& a /P01 61*ncM<: phone?
6fter creating or saving sync profile go to options and select synchroni2e. This $ill start
synchroni2ation bet$een mobile and phone backup server. The process checks the difference
bet$een the phone data and the server data and synchroni2es the unavailable data. Through
Synchroni2ation backup and restore completes in a single process.
5. 4ow will ) !esto!e %ata "!om the Mobile Phone Backup Web-se!#e! usin& a /P01 61*ncM<:
phone?
4n 3P,S "SyncM/( phone $hile synchroni2ation backup and restore completes in a single
process. 4t means both the data $ill get available at both the server and phone ends.
1. 4ow can ) sche%ule an automatic backup "!om m* /P01 61*ncM<: phone?
4n 3P,S "SyncM/( process scheduling is not possible as it is not supported by any phone.
. What i" m* /P01 connecti#it* b!eaks at an* point while %oin& Backup o! 0esto!e
"unctions?
4f the 3P,S connectivity breaks at anytime during backup or restore functions then appropriate
error message of >#et$ork Connection 5ailed $ill be sho$n and you $ill be prompted to >Try
again.
4n case you e'ited Phone Backup application $ithout retrying, then the ne't time that you click on
the Phone Backup application, it $ill automatically sho$ you a message asking you to either
resume the earlier transaction or do it later or suspend the transaction permanently. Based on
your choice the application $ill proceed.
$. What i" ) !ecei#e a call o! 1M1 while %oin& backup o! !esto!e "unctions?
4f you receive a call or SMS $hile doing backup or restore functions the backup%restore process is
kept on hold temporarily and resumes as soon as the call is completed. Io$ever if the call takes
too long to complete then an error message >#et$ork Connection 5ailed is displayed and you $ill
be prompted to >Try again. ,emaining steps are same as given above in 567 #o. .
'. (an ) use the Mobile Phone Backup se!#ice i" ) %o not ha#e a /P01 capabilit* Phone?
.es you can use Mobile Phone Backup Service even if your phone does not support 3P,S
capability.
.ou can use SMS as the mode of connecting to the Mobile Phone Backup Aeb-server to do
save%backup and restore of your phones data.
,. 4ow can ) subsc!ibe to the Mobile Phone Backup se!#ice i" ) %o not ha#e a /P01
capabilit* Phone?
.ou can subscribe to the Mobile Phone Backup service by sending a SMS $ith key$ord, >S?B to
short-code ;@<@<"Toll-free(
-. What happens a"te! *ou &et subsc!ibe%?
!nce you receive the SMS confirming your subscription, you $ill receive t$o more messages.
=
st
SMS has the 4nternet ?,/ link of your Phone Backup account, the 6ccount ?ser 4E, $hich by
default is your phone number in <='''''''''' format and the pass$ord for $eb-login. "5or
details, refer to 567 #o. 0=(
:
nd
SMS $ill have details "Jey$ord%SMS Te't Synta'( of ho$ to save your Phone contacts using
SMS as mode of communication.
.. 4ow will ) sa#e/backup m* phones %ata usin& 1M1?
.ou can use follo$ing t$o methods to save%backup your phone contacts to the Mobile Phone
Backup Aeb-server)
=. Send your contacts as Business Cards to short-code ;@<@< "Toll-free(
:. .ou can send SMS in format >6EE #ame= Phone=, #ame: Phone:,K to short-code ;@<@<
"Toll-free(
2. 4ow can the use! !esto!e the %ata to his phone?
.ou can use follo$ing t$o methods to restore the saved%backed-up data to your phone)
=. .ou can restore all the backed up data on to your phone by sending SMS $ith key$ord
>,&ST!,& to short-code ;@<@< "Toll-free(
:. 4ndividual contacts can be restored by sending SMS $ith key$ord >3&T #ame=, #ame:,K
to short-code ;@<@< "Toll-free(
3. (an ) #iew the %ata which ) sa#e%/backe%-up usin& eithe! m* /P01 o! non-/P01 phone on
to the Mobile Phone Backup Web-se!#e!?
.es, you can access and manage your Mobile Phone Backup service account using your $eb
login details $hich you have received via SMS.
$5. What will be m* Mobile Phone Backup accounts Web-lo&in ?se! )@ an% Passwo!%?
.our phone backup 6ccount ?ser 4E $ill by default be your phone number in <=''''''''''
format $hile the initial pass$ord is auto-generated by the Mobile Phone Backup Aeb-server and
sent as SMS to you.
$1. 4ow %o ) chan&e m* Phone backup account passwo!%?
Ahenever you first log-on to your Mobile Phone Backup account from the internet, this internet
account $ill force you to change the pass$ord. .ou can also change your pass$ord after logging
into the $eb account from >.our account tab.
$. What i" ) "o!&et the passwo!% to m* Mobile Phone Backup Web-se!#e! account?
.ou can retrieve the pass$ord from $eb interface using forgot pass$ord option. The pass$ord
$ill be sent by SMS to your mobile phone.
$$. Wh* cant ) sa#e/backup o! !esto!e a"te! chan&in& m* passwo!% on Phone Backup Web-
se!#e! account?
.ou cant use any function of the Mobile Phone Backup service after you have changed your
pass$ord from the Aeb-login of the Phone backup account, unless you change the pass$ord on
your phone also.
So please ensure that the pass$ord must be changed in both the locations, i.e. Aeb-account as
$ell as on the mobile phone itself.
$'. What "eatu!es a!e a#ailable on the Mobile Phone Backup web-se!#e! account?
This $ill make available your data over the $eb and you can access or use it $hen your mobile
phone is not available $ith you. .ou can completely manage your saved%backed-up data using
the phone backup internet account. .ou can add, delete, edit%modify follo$ing)
Contacts
&vents * Tasks
Photos
Videos
SMS
!nce these changes are made then you can restore or sync your phone and you $ill get the
updated data from the Mobile Phone Backup service. &ven $ith Aeb login user can able to send
sync settings for their mobile phone.
$,. What happens i" ) lose m* phone o! i" ) chan&e m* mobile han%set/%e#ice?
4f you lose your phone do not panic, simply perform a Change Iandset%Eevice action as given
belo$. Similarly in case you buy a ne$ handset%change handset but are using your old S4M "!ld
Mobile #o.(, follo$ the registration and do$nload procedure as mentioned in 567 #o. =1 or 567
#o. :D as per the 3P,S capability of the ne$ mobile handset%device.
Ahen you send SMS $ith key$ord >B6CJ?P to short-code"Toll-free( you $ill receive a >Aelcome
Back message $ith re+uisite settings.
.ou can also change your mobile handset%device using the Phone Backup $eb account.
$-. 4ow can ) unsubsc!ibe an% %eacti#ate the Mobile Phone Backup se!#ice?
.ou can unsubscribe%deactivate the Mobile Phone Backup service by)
=. Sending a SMS $ith key$ord >?#S?B to short-code "Toll-free( and then sending a
confirmation key$ord .es to short-code after being asked to do so.
:. .ou can call the Customer Care at ''' and get the service deactivated.
$.. What a!e the han%sets which suppo!t the Mobile Phone Backup /P01 client?
,ich Client
Manu"actu!e! Mo%el
ITC MTeo,
ITC S0=1 "ITC !'ygen(
ITC SD:1 "ITC &'calibur =11(
ITC S8=1 "ITC Vo'(
ITC Tornado
ITC Typhoon
ITC TyT#
ITC iM6te SP;M "ITC Tornado(
ITC !,6#3& SPV C=11 "ITC !'ygen(
ITC !,6#3& SPV CD11 "ITC Tornado, ITC 5araday(
ITC !,6#3& SPV C811 "ITC Bree2e =D1(
ITC !,6#3& SPV M0111 "ITC Ai2ard :11(
ITC !,6#3& SPV M0=11 "ITC Iermes =11(
ITC 7T&J @0=1 "ITC Tornado(
ITC 7T&J @;11
ITC T-M!B4/& Eash "ITC &'calibur =D1(
ITC T-M!B4/& Aing "ITC 6tlas(
ITC V!E65!#& v=:B1 "ITC Tornado #oble(
ITC V!E65!#& VE6 44 "ITC Tornado #oble(
Motorola MP'::1
#okia :@D;i
#okia 0=;;
#okia 0=;;i
#okia 0:01
#okia ;:11
#okia ;011
#okia D1D1
#okia D1@;
#okia D=1=
#okia D=1:
#okia D=1:i
#okia D=10
#okia D===
#okia D=:;
#okia D=0=
#okia D=00
#okia D=0D
#okia D=;=
#okia D=;;
#okia D=;;i
#okia D:01i
#okia D:00
#okia D:0B
#okia D:0;
#okia D:0;i
#okia D:;;
#okia D:D1
#okia D:81
#okia D:8;i
#okia D:@1
#okia D:@@
#okia D011
#okia DD11
#okia DD:1
#okia DD01
#okia DD81
#okia DD@1
#okia DD@=
#okia DD@:
#okia D@::
#okia 80D1
#okia 8081
#okia 8080
#okia 80<1
#okia 8D=1
#okia @@11
#okia &;1
#okia &D1
#okia &D=
#okia &D=i
#okia &D:
#okia &D;
#okia &81
#okia &<1
#okia #81
#okia #8=
#okia #8:
#okia #80
#okia #8;
#okia #8D
#okia #88
#okia #@1
#okia #<1
#okia #<=
#okia #<:
#okia #<0
#okia #<0i
#okia #<;
Sony &ricsson J0=1 % J0=1i % J0=1a % J0=1c
Sony &ricsson J0:1 % J0:1i
Sony &ricsson J;=1 % J;=1i % J;=1a % J;=1c
Sony &ricsson J;;1 % J;;1i % J;;1a % J;;1c
Sony &ricsson JD11 % JD11i % JD1@i
Sony &ricsson JD=1 % JD=1i % JD=1c % JD=@i
Sony &ricsson J8;1 % J8;1i % J8;1c % E8;1i
Sony &ricsson J8<1 % J8<1i % J8<1c % J8<1a
Sony &ricsson J@11 % J@11i % J@11c
Sony &ricsson J@=1 % J@=1i
Sony &ricsson SD11 % SD11i
Sony &ricsson VD11 % VD11i
Sony &ricsson A:11 % A:11i
Sony &ricsson A011 % A011i % A011c
Sony &ricsson A;;1 % A;;1i % A;;1c
Sony &ricsson AD11 % AD11i
Sony &ricsson A811 % A811i % A811c
Sony &ricsson A8=1 % A8=1i % A8=1c
Sony &ricsson A@11 % A@11i % A@11c
Sony &ricsson A@=1 % A@=1i % A@=1c % A@=1a
Sony &ricsson A@;1 % A@;1i
Sony &ricsson A@@1 % A@@1i
Sony &ricsson A<11 % A<11i
Sony &ricsson L011 % L011i % L011a
Sony &ricsson L0=1 % L0=1i % L0=1a
Sony &ricsson L;:1 % L;:1i % L;:1c % L;:1a
Sony &ricsson L;:; % L;:;a
Sony &ricsson L;01 % L;01i % L;01c
Sony &ricsson L;;1 % L;;1i % L;;1c
Sony &ricsson LD=1 % LD=1i
Sony &ricsson L8=1 % L8=1i % L8=1c
SyncM/
Manu"actu!e! Mo%el
&ricsson TD@
Motorola &= M!T!,!J,
Motorola J= M!T!J,L,
Motorola /D M!T!S/V,
Motorola /8 M!T!S/V,
Motorola ?<
Motorola V0 M!T!,6L,
Motorola V0D1
Motorola V0i M!T!,6L,
Motorola V0' M!T!,6L,
Motorola V0'' M!T!,6L,
Motorola V;11
Motorola VD11
Motorola VD0;
Motorola L0 M!T!,4L,
#okia 0::1
#okia 0:01
#okia 0:;1
#okia 0011
#okia 0;<;
#okia 0D11
#okia 0D:1
#okia 0D;1
#okia 0DD1
#okia ;=B1
#okia ;:11
#okia ;011
#okia D1=1
#okia D1:1
#okia D1:=
#okia D1@1
#okia D1@;
#okia D1@D
#okia D=1=
#okia D=1:
#okia D=1:i
#okia D=10
#okia D=1@
#okia D===
#okia D=0=
#okia D=00
#okia D=0D
#okia D=;=
#okia D=81
#okia D:11
#okia D::1
#okia D:01
#okia D:01i
#okia D:00
#okia D:0B
#okia D:D1
#okia D:81
#okia D:8;i
#okia D:@1
#okia D:@@
#okia D011
#okia DD11
#okia DD=1i
#okia DD:1
#okia DD01
#okia DD81
#okia DD@1
#okia DD@=
#okia DD@:
#okia D@11
#okia D@=1
#okia D@:1
#okia D@::
#okia 8:;1
#okia 8:;1i
#okia 8:@1
#okia 80D1
#okia 8081
#okia 8080
#okia <:=1
#okia <011 % <011i
#okia <;11
#okia &;1
#okia &D=
#okia &81
#okia #81
#okia #8=
#okia #8:
#okia #80
#okia #8;
#okia #8D
#okia #@1
#okia #<1
#okia #<=
#okia #<0
#okia #<0i
#okia #<;
#okia #-3age * #-3age 7E
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Panasonic M81
Panasonic M81=
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Samsung S3I-TB=<
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Samsung S3I-TD=<
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Siemens CD;
Siemens C5D:
Siemens CMD;
Siemens MD;
Siemens SD;
Sony &ricsson 5;11 % 5;11i
Sony &ricsson J011 % J011i % J011c % J011a
Sony &ricsson J0=1 % J0=1i % J0=1a % J0=1c
Sony &ricsson J0:1 % J0:1i
Sony &ricsson J;11 % J;11i % J;1Dc % J;1@i % J;1@c
Sony &ricsson JD11 % JD11i % JD1@i
Sony &ricsson JD=1 % JD=1i % JD=1c % JD=@i
Sony &ricsson J811 % J811i % J811c
Sony &ricsson J8;1 % J8;1i % J8;1c % E8;1i
Sony &ricsson J@11 % J@11i % J@11c
Sony &ricsson P@11
Sony &ricsson P<11
Sony &ricsson P<=1 % P<=1i
Sony &ricsson SD11 % SD11i
Sony &ricsson S811 % S811i % S811c % S8=1a
Sony &ricsson S8=1a
Sony &ricsson TD=1 % TD=1i
Sony &ricsson TD=D
Sony &ricsson TD:u
Sony &ricsson TD01
Sony &ricsson TD08
Sony &ricsson TD@i
Sony &ricsson TD@ie % TD@m
Sony &ricsson VD11 % VD11i
Sony &ricsson VD01
Sony &ricsson V@11 % V@11i % Vodafone @1:S&
Sony &ricsson A:11 % A:11i
Sony &ricsson A011 % A011i % A011c
Sony &ricsson A;;1 % A;;1i % A;;1c
Sony &ricsson AD11 % AD11i
Sony &ricsson A8=1 % A8=1i % A8=1c
Sony &ricsson A@11 % A@11i % A@11c
Sony &ricsson A@=1 % A@=1i % A@=1c % A@=1a
Sony &ricsson A@;1 % A@;1i
Sony &ricsson A<11 % A<11i
Sony &ricsson L=1=1
Sony &ricsson L;11 % L;11a
Sony &ricsson L;:1 % L;:1i % L;:1c % L;:1a
Sony &ricsson LD11
Sony &ricsson LD=1 % LD=1i
Sony &ricsson L@11 % L@11i
$2. ) am unable to access the Mobile Phone Backup se!#ice. What all settin&s shoul% ) check
on the mobile han%set?
The follo$ing service settings you need to check)
=. 3P,S "F6V6 * Symbian( ,ich Client ?sers)
Check the Subscription Status, $hether 6ctive, or Eeactivated
Check $hether your 3P,S service, is $orking properly or not
Check for the Client Settings
:. SyncM/ ?sers)
Check the Subscription Status, $hether 6ctive, or Eeactivated
Check $hether your phones 3P,S service, is $orking properly or not.
Check for the Sync M/ Settings
0. #on-3P,S% SMS ?sers)
Check for your Subscription Status, $hether 6ctive, or Eeactivated
$3. 4ow is m* subsc!iption !enewe%?
Ahen your subscription period of one month gets over the Mobile Phone Backup system checks
for the pre-paid balance in the your Mobile 6ccount and on receipt of subscription fee e'tends the
subscription for a period of one month.
4f there are issues of insufficient balance in your mobiles pre-paid account then the system keeps
trying for ne't three days. Euring this period your Phone Backup account $ill be suspended. 6fter
three days if subscription confirmation is not received by the Mobile Phone Backup due to
insufficient balance the service gets deactivated automatically.
4n case you have a post-paid mobile connection, then automatically on e'piry of a months time
after subscription date, the Mobile Phone Backup service is rene$ed.