Topics - Final Exam - POM. Marks: 60.

Time: 2.5 Hrs. November 2014

From the Earlier Q bank: Planning:
1. What are the 12 lessons that we can learn from Jack Welch. (PPT/Class Notes)
2. Explain the concept of 6 sigma and how it is applied to Mumbai Dabbawalas.(PPT/Class Notes)
3. What is planning and what are its benefits and pitfalls? Explain the SMART Goals. (113 116)
4. What is vision and mission? Explain the various stages of Team Development as advocated by
Bruce Tuckman. (PPT/Class Notes)
5. Explain the salient features of Delphi Technique. (PPT). (Pg. 129 & PPT/Class Notes)
6. What are the 8 steps in planning? (Pg. 122- 126)
7. Explain the following concepts in detail: 1. Tows matrix. 2. Business Portfolio Matrix (BCG
Matrix). (Pg. 146-148, 151-154)
8. Explain Porters 5 Forces of industry analysis and generic competitive strategies. (Pg. 157 to
160)
9. Explain the concepts of Blue and Red Ocean strategy with examples. (PPT/Class Notes)
Other topics that have been taught:
Organizing:
1. The meaning of "organizing" and "organization."
2. The distinction between formal and informal organization.
3. Concept of narrow and wide spans Their advantages and disadvantages.
4. Concept of f entrepreneur and intrapreneur.
5. Types of Departmentation Advantages and disadvantages.
6. Virtual Organization Advantages and disadvantages.
7. Concepts of Strategic Business Units, Delayering, Line and staff functions, job enrichment, job
enlargement and job rotation.
Coordination (In Staffing):
1. Coordination- its importance and advantages. Why it is necessary.
2. Eight Principles of Coordination By Mary Parkar Follet and other management thinkers.
3. Please read the Xeroxed notes thoroughly for additional concepts on coordination.
4. Principles and Steps in Coordination.
5. Distinction between coordination and cooperation.
6. The need for coordination of roles and responsibilities (Division of labour,
Interdependence of units, individual interests versus Organizational interests).
7. Elements of coordination (Need Benefits, Requisites and Techniques).
8. Coordination- Methods, Types, Contributing factors and Difficulties.
9. Conflict Management.


Leading (Leadership):
1. What is leadership, Ingredients of leadership and styles of leadership.
2. Blake and Mouton Managerial Grid.
3. Path goal leadership theory.
4. Different bases of power.
5. Decentralization and delegation.
6. Traits and competencies of successful leaders.
7. Leadership of Ratan Tata, Azim Premji, Narayan Murthy and Bill Gates (Will send you the PPTs
in a day or two).
Controlling:
1. What is controlling? What is the basic control process? Principle of critical control with
examples.
2. Concepts of strategic control and benchmarking with examples.
3. Concepts of Feedback, Real time and Feed forward controls with examples.
4. Different kinds of controls and requirements for effective controls.
5. Different non-budgetary controls Gantt Chart & PERT (As taught in Operations)
6. Zero Base Budgeting (ZBB) Concept, difference between line item budgeting and zero base
budgeting, the need for ZBB, steps involved, benefits and limitations, applications of ZBB in
Government and industries, issues faced while implementing ZBB.