Professional Documents
Culture Documents
Room OL1
Europa Building
on
5.30 pm
As a new resident you must attend
this meeting, its really important
Your Arrival
Arriving
International Students
Your accommodation will be available from Thursday 19
September 2013 so that you can attend the International
Orientation Programme. You can collect your keys from
the Caretaker at Parkside Hall of Residence, Park Road
North, Middlesbrough, TS1 3LF (building D on the campus
map on the web site).
Your address
Your address will be:
House ___ Room ___, King Edwards Square,
Middlesbrough, TS1 3DG
Your deposit
You need to know that we can only refund the deposit
of 150 if we receive written confirmation that you
wish to cancel your booking before 13 September
2013.
You also need to tell us if you are going to be delayed.
If you dont, we may re-allocate your room to another
student if you have not arrived by Wednesday 25
September 2013.
If your academic course commences before 23
September 2013 you need to tell us and you will be
charged rent from the date you move in.
Wardens
There is a team of three Wardens at your site who are part
of the Accommodation team. They live in house 14 and
are on call during each evening and weekend, from
5.15pm until 8.30am on a rota basis to deal with any
problems or concerns that you may have outside of
normal office hours.
The Wardens can deal with any pastoral issues and you
should contact them in the event of any fire alarm
activation during their duty hours.
If you have a complaint or dispute or there is an issue
regarding noise you should contact them to sort it out.
They can then deal with them immediately. They will also
keep records of any call outs in case a problem is
persistent.
You can contact them as follows:
House 14 Room 3 (Team Leader)
House 14 Room 2
House 14 Room 1
01642 342272
01642 342271
01642 342270
07730 129033
Accommodation Fees
We will send you an invoice for you to pay your fees.
If you have a query about the amount charged you should
contact us. If, however, you need to make alternative
methods for payment, or you are having difficulties paying
please contact Enquiries at the University Finance Office.
If you have a money worry we may be able to help you.
Financial Advisers are available in Student Services in the
Student Centre and The Link in the Students Union.
Condensation
You need to ventilate your room by opening the window
when you are in, and opening the small vents on the
window frame at all times.
Dont dry any clothes in your room or store large amounts
of belongings under the furniture as air cannot circulate
around the room if you do.
Post Delivery
If you want to be contacted by post your address is at the
front of this booklet. Post is usually delivered directly to
your House so you will need to check this each day.
Please make sure that before the end of the contract
period that you notify all authorities of your change of
address as all post we receive during the summer months
is automatically returned to sender.
Inventory
This is sent to you with the Registration Card. This is
really important. It is your chance to tell us the condition
of your room when you move in. After your arrival you
should make a note of any damages and faults so that you
are not charged at the end of the Agreement period. It is
10
45.00
120.00
15.00 per hour
45.00
200.00
25.00
250.00
Your Room
Each room has a:
Single bed with a standard mattress
Wardrobe
Chest of drawers
Desk and study chair
Wall-mounted Bookshelf.
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Equipment
You need to bring with you your own bedding, pillow,
towels and any kitchen or cooking equipment you may
need. The kitchen is equipped with electric cookers,
microwave, fridge and freezer. Appliance instruction
manuals will be available in the kitchen areas. An ironing
board is available in each House together with a vacuum
cleaner. You are responsible for cleaning your own rooms
and the communal areas. Cleaning materials or
equipment are not provided.
You can buy bedding packs & kitchen starter packs from
us (subject to availability). You need to buy these at least
10 working days before you get here. If you have not
already arranged this and would like to do so please visit
http://tees.ac.uk/payonline
Internet Access
All rooms are equipped with a basic broadband network
facility giving access to the internet free of charge. A
wireless service will also be available within the student
accommodation buildings.
To use this service a computer will need to have an
Ethernet capability (NIC) and a standard RJ45 patch cable
to connect it to the network.
In order to access the Internet and associated services
provided you will be required to register your details on the
StudentCom Portal. The basic package is included with
your accommodation; however there are options to
purchase upgrades and/or additional services via the
StudentCom Portal.
The basic package includes:
10mb Internet connection.
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Laundry Facilities
You have a laundry which is situated next to House 11and
is coin operated. It is open between 9am-10pm. You
must lock the door after use.
Heating
The Estates section of the Universitys Campus Facilities
department controls the heating system centrally on a
timer.
Security
We have a University Security team which operates from
the Security Control Room, in the foyer of the Library, 24
hours a day, 365 days a year.
CCTV cameras linked to the Control Room with recording
facility also protect the campus.
The Security Officers are committed to the safety and
welfare of all staff and students, and Crime Prevention
issues. Any security concerns or issues should be
reported to the Security Control Room Tel. 01642 342086
or if calling from an internal telephone, Emergency
Number Ext. 3200.
In Middlesbrough town centre Street Wardens are also
employed to work with local communities. They patrol the
streets and can be contacted about any local issues or
concerns and can liaise with the Police, Council or other
official Departments as necessary. Street Wardens can
be contacted on Tel. 01642 228500.
You need to be security conscious at all times.
Keep your House and room locked at all times even
when in the kitchen.
X Do not leave windows open if you live on the ground
floor.
Maintenance Staff
At certain times University maintenance staff and
contractors may need access to your Residence or room
and when possible you will receive written notification of
any visit. If you report a problem, however, relevant staff
will call automatically.
Please also note that staff will call on a regular basis to
carry out routine maintenance to the emergency lighting
and showers.
Your Safety
You cannot use candles in your room or any
communal area of your accommodation.
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In the kitchen you must not fry any food using a pan
with a deep level of oil without a thermostatic
temperature control.
If you do not keep the kitchen door closed when
cooking you will set the alarm off.
Please make sure that the extractor fan is on when
you are cooking.
You must also make sure that any electrical equipment
that you bring to the University is safe to use.
It is your responsibility to make sure that you do not use
any damaged or faulty equipment.
International students please be aware that UK voltage is
230 Volts so please make sure that you use the correct
equipment.
Insurance
You will need to insure any personal belongings that you
bring with you. If you have household insurance at home
it may be worth checking if the policy covers you whilst
you are at University before you buy more insurance as
some policies cover this. Usually staff from Endsleigh
Insurance are available to consult on the Sunday that you
arrive but the University does not endorse this company or
any other company, it is up to you who you choose.
TV Licensing
We do not provide aerial sockets in any rooms. If you want
to watch TV programmes in your accommodation you will
need to do so via a PC or laptop. Watching live
programmes require a licence.
For more information please visit www.tvlicensing.co.uk
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Furniture
Any furniture that you provide must comply with the
Furniture and Furnishings (Fire) (Safety) Regulations
1988.
Car Parking
We do have some Car Parking spaces although these are
limited. Students living in University Halls will be allocated
spaces at West Parkside Village. These spaces will be
allocated by Campus Facilities. Registered disabled
drivers may park closer to their Residences.
You will need to apply to Campus Facilities for a pass
after term starts in September. On the main arrival day
you should be able to drop off belongings off at King
Edwards Square.
Smoking Policy
The whole of the University Campus is a non-smoking
Campus. This includes all University Residences.
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1 instalment
due by the 31 October
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01642 342272
01642 342271
01642 342270
01642 254837
01642 254840
01642 254842
01642 342558
01642 342569
01642 342701
01642 250191
01642 250193
01642 252187
01642 342086
Student Centre
01642 342255
01642 342277
Caretaker - KES
01642 342051
above Laundry
Hall 1
Hall 2
Hall 3
Hall 4
Hall 5
Hall 6
Hall 7
01642 250195
ext. 3555
ext. 3556
ext. 3557
ext. 3558
ext. 3559
ext. 3560
ext. 3561
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