You are on page 1of 91

Project Report on

Human Resources Recruitment


FOR

Submitted in the partial fulfillment of the requirement for


qualifying
Master of Business Administration
Of
University of Mysore

For Academic Year 2013-2015


SUBMITTED BY
S.PRAVEEN KUMAR
Roll No.: 13M11025
St. Hopkins Postgraduate College (BANGALORE)

Adugodi, Bengaluru - 560027, Karnataka


Industry Guide:

Faculty Guide:

Mr. Amit Bhawik

Mr. Divyesh Sinha

Business Development Manager


Consensys Solutions

Prof (HR)
HCM, BENGALURU

Certificate of college

HUMAN RESOURCES RECRUITMENT Page 2

HUMAN RESOURCES RECRUITMENT Page 3

DECLARATION

I the undersigned hereby declare that the project report entitled


Human Resources Recruitment is an original work developed
and submitted by me under the guidance of Prof. Divyesh Sinha.
The empirical findings in this project report are not copied from
any report and are true and best of my knowledge.

DATE: 15-09-2014
PLACE: BENGALURU
ROLL NO.: 13M11025

S.praveen kumar
Signature of student
S.PRAVEEN KUMAR

HUMAN RESOURCES RECRUITMENT Page 4

CERTIFICATE OF ORGANIZATION

HUMAN RESOURCES RECRUITMENT Page 5

ACKNOWLEDGEMENT
With immense please I am presenting Human Resources Recruitment Project report as part of
the curriculum of Master of Management Studies. I wish to thank all the people who gave me
unending support.

I am highly indebted to Mr. Amit Bhawik my project guide at Consensys for his guidance and
constant supervision as well as for providing necessary information regarding the project and
also for his support in completing the project.

I would like to express my special gratitude and thanks to Prof. Divyesh Sinha for giving me
such attention and time.
I also like to extend our gratitude to all staff and our colleagues of College of
Management, who provided moral support, a conductive work environment and the muchneeded inspiration to conclude the project in time and a special thanks to my parents who are
integral part of the project.
Thanking you.
S.PRAVEEN KUMAR
Roll No - 13M11025
MBA

Index
HUMAN RESOURCES RECRUITMENT Page 6

Page No.

Project Contents:
i.

List of figures & diagrams


1
2

Organization Profile
Introduction of the study
2.1
Meaning, Definition, Concept
2.2
Objectives
2.3
Scope

HR Recruitment Process

4
5
6
7
8
9
10

Research Methodology
Data Analysis
Recruitment 'A theoretical frame work'
Findings
Limitation
Conclusion
Suggestions

11
12
13
14

Webliography & Bibliography


Questionnaire
Case Study
Synopsis Of The Project

9
33

51
57
61
70
76
76
77
78
79
82
86

90

List of Diagrams

Sr.

PARTICULARS

No.:
HUMAN RESOURCES RECRUITMENT Page 7

Pg. No.

Form of Interview

36

Source of Candidate

37

Telephonic Interview Round

37

Track Candidate

38

Define Candidate

38

Time Spent

39

Different Process

39

Basic Questions

40

Cost Calculating System

40

10

Evaluation and control of Process

41

11

Facility for trainees

41

HUMAN RESOURCES RECRUITMENT Page 8

Executive Summary
The Human Resources are the most important assets of an organization. The success or failure of
an organization is largely dependent on the caliber of the people working therein. Without
positive and creative contributions from people, organizations cannot progress and prosper. In
order to achieve the goals or the activities of an organization, therefore, they need to recruit
people with requisite skills, qualifications and experience. While doing so, they have to keep the
present as well as the future requirements of the organization in mind.
Recruitment is defined as, a process to discover the sources of manpower to meet the
requirements of the staffing schedule and to employ effective measures for attracting that
manpower in adequate numbers to facilitate effective selection of an efficient workforce.
In order to attract people for the jobs, the organization must communicate the position in such a
way that job seekers respond. To be cost effective, the recruitment process should attract
qualified applicants and provide enough information for unqualified persons to self-select
themselves out.
The term HR recruiter may sound redundant, as both human resources managers and recruiters
both find job candidates and get them hired, this job is very specific.
Recruiters will work from resumes or by actively soliciting individuals qualified for positions. A
recruiter's job includes reviewing candidate's job experiences, negotiating salaries, and placing
candidates in agreeable employment positions. Recruiters typically receive a fee from the hiring
employers.

HUMAN RESOURCES RECRUITMENT Page 9

Chapter 1

PROFILE
OF THE
ORGANIZATION

HUMAN RESOURCES RECRUITMENT Page 10

Address: Office No.2, A-wing, GN Apt, Delhi - 400070


Email ID hrd@consensys.in
Website - www.consensys.in

About Company
Consensys Solutions is located at Delhi (India) Assists companies in search of qualified and
experienced professionals across sectors and industries.
Consensys is an agile global corporation that helps its clients deliver exceptional value in the
new multi polar business world across diverse technology, domain and cultural platforms.
Our services range from traditional consulting engagements to diverse financial software
development and implementation projects across multiple geographical locations.
Our roots are spread in Asia Pacific, USA, Europe, Canada and Latin America thereby allowing
us

Recruiting at a Speed using the best technology,


We believe Time is Money hence sourcing the right resource in
shorts
Ms Aparna Gawande
HUMAN RESOURCES RECRUITMENT Page 11

Director Consensys Solutions

Fact Sheet
Year of Establishment : 2006
Nature of Business

: Service Provider

Major Markets

: Indian Subcontinent, East Asia and Middle East.

Contact Details
Company Name: Consensys Solutions
Contact Person : Mr. Amit Bhawik
Address:
(India)

Office No.2, A-wing, GN Apt, Delhi - 400070

Web Site:

Http://www.Consensys.in/

Company Profile
Consensys Solutions is a process driven, recruitment firm that assists organizations in achieving
business objectives through understanding and effectively addressing the "people" issues in their
business. Our focus is on desired outcomes and bottom line success.

HUMAN RESOURCES RECRUITMENT Page 12

Consensys is specialized in Head Hunting, Resourcing and Screening of candidates from &
across Industries.
Our point of difference is that we are a focused, professional, ethical and proactive team!

DATA BANK
We have a fairly large data bank comprising of candidates in Managerial functions, HRD,
Accounts, Finance, Engineering, Information Technology and Marketing to suit the requirements
of Management at all levels of functions. Our data bank consists of candidates from different
locations and in various countries. They could even supply candidates with very rare skill sets
and experience from their data bank. This is helpful to identify candidates for specific locations
within short notice.

FACILITIES
A completely computerized Network environment with sophisticated software for maintaining
and accessing data bank - An extensive library covering almost all subjects relating to business. Three telephone lines, Fax, Internet and email facility. - A good job site on the web to publicize
the requirements immediately. - Dedicated Team of Consultants and staff who believe in
Right People!! Right Solutions!!

Aim & Approach of Consensys


Aim
Aim is to ensure we match you with your ideal job every time. With an ethos that focuses on the
needs and aspirations of each individual candidate, rather than simply filling jobs, we make
sure we understand what you want first before discussing any relevant career options.

HUMAN RESOURCES RECRUITMENT Page 13

If our clients are looking for full time, part time, permanent or temporary opportunities, our
specialist consultants are on hand to guide you through the options to match you with your ideal
job.
Our aim is to offer our clients the best consultancy services in India. This means that we provide
clients with full consultancy service, from identifying the relevant candidate, to closing the
position at short span of Time.

Initiatives
We proactively seek grant schemes that match your needs and help you tailor your projects to
take maximum advantage of grant opportunities.
Our extensive professional network and experience in a wide range of grant schemes ensure that
we track the latest developments in incentive schemes and identify opportunities as they arise.
You can then adapt your decisions to better fit public objectives.

Partnership
Close collaboration with clients regularly leads to long-lasting partnerships. The better we know
you and your organization, the better we can advise you. This leaves you free to focus on your
core business while we deal with grants acquisition, administration and project management. We
also partner with clients in their consortia, technological platforms and other public-private
partnerships.

Approach
Our Approach towards Client is distinctive. Large amount of support
teams, provide clients with the complete range of fully integrated
recruitment solutions from each site. True client partnerships, an
HUMAN RESOURCES RECRUITMENT Page 14

advanced internet development strategy and our focus on placing people


are part of what makes us different.

Quality Policy / Processes


Quality Policy
Our consultants go through a stringent pre-qualification phase to ensure that they have the
expertise that the clients require. We select experienced personnel with established professional
consulting experience. We put strong emphasis on Attitude, Communication and Team Player
skills and demonstrated ability to stretch themselves to contribute to the successful completion of
projects. We engage in reference checks, drug tests, and background checks before deploying our
manpower to the project.
Our Philosophy Service to the customers and the candidates is our motto. Each employer is
important to us and gets personalized attention, irrespective of size or even volume of business
generated. Similarly, every candidate is treated with warmth and understanding. We make every
effort required to find suitable placement for the job seekers. It is essentially this philosophy
which has enabled us to attain our present stature.

CLIENTEL

HUMAN RESOURCES RECRUITMENT Page 15

HUMAN RESOURCES RECRUITMENT Page 16

ROLTA

NETWORK18

PROCESSWARE

ZENTA

POLARIES ADLABS FILMS

WHY CONSENSYS?
A perfect mix of Business focus and technology which is backed with a specialized team
of Professional recruiters who are continuously updated with technical training and high
end support.
State of the art Infrastructure, Well equipped & Air-conditioned work station.
Capability to source high number of candidates for the Clients, scale up and double
candidates when needed

for project works.

Critical strength to always stand up on efficiency and quality in fulfilling commitments at


the workplace.

Executive Management Consultant takes care of:

Quality
Our consultants go through a stringent pre-qualification phase to ensure that they have
the expertise that the clients require. We select experienced personnel with established

HUMAN RESOURCES RECRUITMENT Page 17

professional consulting experience. We put strong emphasis on Attitude, Communication and


Team Player skills and demonstrated ability to stretch themselves to contribute to the successful
completion of projects. We engage in reference checks, drug tests, and background checks before
deploying our manpower to the project.

Cost
We keep our overheads low and therefore we can compete with the biggest of staffing firms
to provide a fair and competitive rate.

On Time Delivery
That is a promise we made to ourselves. We have taken extreme care to ensure that
delivery is met and we are proud of our track record that shows 90% of the candidates selected
take up our projects. Our support function facilitates our consultants to move from project to
project. This ensures that they are ready to work when and where our clients need them.

Retention
Our retention level of consultants on the project is at an enviable rate of 95%. This does not
happen accidentally. We spend quality time on the staffing needs and ensure that the staffing
solution we provide really fulfills the clients needs.

Specialization in level of recruitment


EMC handles the below 3 Levels of Recruitment:
Middle & Senior Level of Management
Junior & Middle Level of Management
Junior & Senior Level of Management

HUMAN RESOURCES RECRUITMENT Page 18

Consensys deals with all IT requirements & below mentioned are some of the Functional area
of recruitment where EMC is specialized:
Software Engineers (Core Java, JSP, J2ME, J2EE, C++, C#, VB, VB script, VB.net,
ASP.net, HTML, AutoCAD)
Manual Testing Engineers (Performance Testing (Web Load), Functional Testing,
Integration Testing ,White box Testing , Database testing (SQL, Oracle) )
Automation Testing Engineers (Win runner, Load runner, Rational Robot, QTP, Skill test)
Project Lead/Lead Management/Project Manager
Informatica, Autosys, Database Administrator (Oracle , SQL, DB2,DB Attritions)
Network / System support/System Integration
Symbian, Brew, Android, iphone, Blackberry, Fixed line data
Data center Operations
.net (VB/ ASP/ VC/ C#/ SharePoint)
Sr. Ops Engineer/Ops Manager
Assistant Manager Service Delivery (Networking / System Integration / IT Operation)
Crystal Report
Weblogic / Websphere / WAP
Java / JSP / J2ee / J2me / Junit
Siebel / PHP / Perl / People soft
SAP (FICO / BASIS / ABAP / SRM / CRM)
UML / XML / HTML / DHTML
Unix / Linux / Windows
QTP / Win Runner / Load Runner
SQL / Oracle / DB2 / PL SQL / D2K / Dbase
Lotus / Mainframes
3DMax / Coral Draw / Adobe Photoshop
Adobe PageMaker / Adobe Illustrator
Apache

HUMAN RESOURCES RECRUITMENT Page 19

Cold Fusion
Matlab / Labview
Rational Robot / MQC / Silk Test
C / C++ / C# / VB / VC / VC++ / ASP / FoxPro
Network / System / Support / Implementation Engineer
Delivery Managers (PMP & ITIL certified)

Functional Area of Recruitment Specialization


Consensys deals with all IT Non requirements & below mentioned are some of the Functional
area of recruitment where EMC is specialized:
Sales & Marketing (All areas): Executives, Regional Manager, Marketing Head, AMSales, Branding Manager.
Accounts & Finance (All areas)
Engineers Civil / Mechanical / Chemical
Draftsman / Interior Design Engineer
Secretary to CFO / MD / VP
Process Trainers / VNA Trainers
Admin Executive / Front Office Exec
Project Manager, Sr. Mgr / Mgr Production & Planning, DGM Operation, Manager
Contract & Planning, Manager Design
Commercial Head, Piping Engineer, Manager Quality, Executive Procurement, Architects
Road Surveyor

HUMAN RESOURCES RECRUITMENT Page 20

GM, VP, AVP Finance , Financial Analyst, Investor Relation


HR & Admin: Manager HR, Sr.Exe. / Exe. HR.
Legal : Manager Legal , Compliance Manager, Company Secretary

How does recruiters/consultant get paid?


A recruitment consultant primarily acts from a position of self interest. Their job is to generate
revenue by making sales. Sales mean selling their service, their ability to find the right candidate,
to prospective employers. In effect they are selling you. This means they will be eager to
champion you, their product, to the employer, likewise they will be keen to ensure that you will
accept the position if offered.

Exactly how a recruitment consultant is paid depends on whether it is a permanent or contract


position. Generally for a permanent placement the company receives a proportion of your salary,
or a set fee agreed with the employer. The more you earn the more they stand to make. Knowing
this should ease any concerns you have; in this you are both on the same side. For a contract the
consultant will receive a margin of your rate.

Job Profile in CONSENSYS:


Sourcing resumes through different job portals like Naukri, monster etc.
Based on the clients requirements screening the resumes and judging the Candidates to
meet the particular requirement.
Initial phone screening of candidates to judge communications and background.
Short listing the candidates as per clients requirements and then scheduling up the
interviews.
Regular follow up with the selected candidates to confirm their joining dates, ensuring
the maximum of them are placed successfully with the respective organization

HUMAN RESOURCES RECRUITMENT Page 21

Maintaining and updating database of potential, prospective and rejected candidates


Constantly be in touch with the candidate until he/she joins.
Co-ordinate with other recruiters to work as a team.
Maintaining a database of candidates.
Handling end to end recruitments.

Requirements I worked on in CONSENSYS


Relationship Officers / Sr. Relationship Officers / Territory
Manager for the Location of Delhi and Mumbai(Lower parel), for the Quikr India Pvt Ltd
Sales Manager for the Location of Ahmadabad, for Quikr India Pvt Ltd
Asp.Net for the Location of Mumbai(Malad), for the 3G Services
Project Engineer for the location of Mumbai, for Sigma Byte
Secretary to MD for the location of Mumbai(Andheri),for Financial Technologies
Project Co-coordinator with Onmobile Global Ltd.
Techlead Position for Atidan Technologies

HUMAN RESOURCES RECRUITMENT Page 22

Recruitment Email sent to candidate regarding the same

Dear Candidate,
This is to bring to your kind notice that we have an opening for the post of Relationship
Officer/ Sr. Relationship Officer with Quikr.com
URL: - http://www.quikr.com/html/about.php
Location: Delhi
Designation:
Experience:
Essential
Qualities:

Job
Responsibility:

Sr. Relationship Officer/ Relationship officer


2+ Years
Excellent Communication Skill, Positive attitude, passionate, highly
motivated,
Should come from online, yellow pages, space selling and should have
a good idea about online sales/marketing
Responsible for monitoring accessing, improving the ad sales, revenue
monitoring

HUMAN RESOURCES RECRUITMENT Page 23

Able to independently ideate and came out with solution to client and
ad sales team
Monitoring All ad positions, ad campaignings, sales etc.
Monitoring their sales / telesales team.
If your candidature suits the mentioned profile then kindly send us the following details:
1. your updated resume in MS Word format.
2. Present CTC
3. Expected CTC
4. Notice Period

As the requirement is a bit urgent, an early response on this would be highly appreciated.
Alternatively if you know someone suitable and available then Please
refer (or) let us know their contact details. We shall check their willingness for this
opportunity. Please, respond at the earliest.

Best regards,
Praveen Kumar |HR| CONSENSYS SOLUTIONS
|| PraveenKumar@Consensys.in

HUMAN RESOURCES RECRUITMENT Page 24

Recruitment Email sent to candidate

Hi,
Opening with Onmobile Global Ltd for Project Co-ordinator
OnMobile [NSE: ONMOBILE] is one of the largest white-labeled Data and Value Added
Services [VAS] companies for Mobile, Landline and Media Service Providers. OnMobile
touches the lives of over 1 billion mobile users across 55 countries every month. With our
diverse product portfolio of Mobile Music, multi-screen Video Gateway and delivery solutions,
Phone Backup and Personal Cloud Management solutions, Voice and Video portals, MCommerce products and services, we generate 2 5% contribution for top customers and top line
revenues of over US $800 million for over 92 customers globally. We deliver our products by the
best combination of a hosted Cloud with on-site operations at the customer premises or through
products deployed in customer networks. Founded in 2000, OnMobile has 1500 employees
spread across India, U.S., LATAM, Africa, Australia, Middle East and Europe. The company was
publicly listed in India in 2008. Recent acquisitions include Voxmobili (2007), Telisma(2008),
and

Dilithium

Networks

HUMAN RESOURCES RECRUITMENT Page 25

(2010).

Location: Bangalore

Website: http://www.onmobile.com/

JD for Position:Job Title


Department
Qualification
Experience
Job Description

Project Coordinator
India Private Operators PMO
B.Tech / BE / MCA / MBA
1-3years
Role
Project co-coordinator is a Project Management Office role.
The role requires the person to plan, drive, co-ordinate and
track projects with various internal stakeholders.
Schedule regular meetings with the action owners for
status tracking.
Update the senior members of the organization on the
status of the projects, highlight Requirements, risks and
gating issues and probable resolutions.
Prepare and analyze the data collected from various reports
and present it to the leaders for further analysis and
decision making.
Skills
1) Good Analytical, negotiation and communication skills.
2) Good skills in Excel and ppt. Should have good ability to
analyze data, prepare and present analysis to internal stakeholders.
3) Ability to plan, drive, co-ordinate and track projects with

HUMAN RESOURCES RECRUITMENT Page 26

various internal stakeholders and report the progress to the AVP.


4) Should possess good Project management skills. Telecom
Location

Knowledge and System level knowledge preferred.


Bangalore

If this profile suits your candidature, kindly send the updated resume mentioning the following
details:1) Total Experience
2) Relevant Exp.
3) Current CTC
4) Expected CTC
5) Notice Period

Best regards,
Praveen Kumar |HR| CONSENSYS SOLUTIONS
|| PraveenKumar@Consensys.in

HUMAN RESOURCES RECRUITMENT Page 27

Recruitment Email sent to candidate


From: Praveen Kumar <PraveenKumar@Consensys.in>
To:
Sent: Tuesday, 15 May 2012 3:15 PM
Subject: Opening with Atidan Technologies for Tech Lead
Hi,
As per the discussion, I am sending the Companys profile and Job Description.
Opening with Atidan Technologies for the post of Tech Lead
Atidan Technologies is an IT industry. Its an U.S. based multinational company. Atidan
combines offshore cost-efficiency and 24 hour work cycles with direct team interaction at
different location-delivering low-risk, high-performance solutions to help you improve
communications, streamline workflow and increase productivity.
URL: - http://www.atidan.com/Pages/index.aspx
Location: - Mumbai
Job Description:1) Candidate must have atleast 6 yrs of experience.
2) Exp working on web based projects is a must.
3) Exposure on SharePoint is preferable.
4) Exposure working with US clients is a must.
5) Applicant should be working as a tech lead.
Interview: - On Saturday (19th May 2012)
Timing: - 9 AM TO 12 PM
Interview Procedure:1) Aptitude Test (HR Interview)
2) Computer Programming Test (.Net Test)

HUMAN RESOURCES RECRUITMENT Page 28

3) Technical Interview 1
4) Technical Interview 2

If this profile suits your candidature kindly send the following details:1) Updated Resume in word format.
2) Total Exp.
3) Relevant Exp.
4) Current CTC.
5) Expected CTC.
6) Notice Period.

Best regards,
Praveen Kumar |HR| CONSENSYS SOLUTIONS
|| PraveenKumar@Consensys.in

HUMAN RESOURCES RECRUITMENT Page 29

Format of Candidate Interview Schedule details sent to


Organization
Hi,
Below mentioned is the interview schedule for AM / Manager HR:
Sr. Candidate Interview Interview
Contact No Mode Location Position Consultant
No
Name
Date
Time
Veena
AM/Manager CONSENS
1
17th July 14 10.00 am 98000000 F2F Mumbai
Kashelkar
HR
YS
AM/Manager CONSENS
2 Richa Mehta 17th July 14 11.00 am 9833000000 F2F Mumbai
HR
YS
AM/Manager CONSENS
2 Ragni Jethi 18th July 14 11.00 am 9833900000 F2F Mumbai
HR
YS

Weekly Status Report


Date
29-July-14

Candidate Contac Clien


's Name
t No
t
Soham Raval

972770000
00

Position
CV
Locatio
Applied
Sen
n
for
t

Quikr

HUMAN RESOURCES RECRUITMENT Page 30

SM

Ahmedabad

CV
sent

Tracker sent to Company consists of the following elements:


Status (CV sent or not), Source (Consultant Name), Candidate Name, Current Company
(candidate is working with), Yrs Of Experience, Location, Education, Current Designation,
Current CTC, Expected CTC, Position Applied For, Contact No., Profile Sent Date, Line
Manager, 1st Level - Resume Screening, Mode, Date, 2nd Level - PI or TI, Date, 3 Level PI,
Date, Final Status, Client CTC if offered.

HUMAN RESOURCES RECRUITMENT Page 31

Form attached along with candidate resume while forwarding to the


Client (i.e. organization)
Executive Management Consultant
Name

Position applied for

Current Company

Current Position

Highest qualification

Total Exp

Relevant Exp

Current CTC

Expected CTC

Notice period

HUMAN RESOURCES RECRUITMENT Page 32

Current Location

Willing to work in Location Opted for (Y/N)

Reason for Job Change

Why the Client (e.g. Tata/FT)

Why Consultant has shortlisted the CV

HUMAN RESOURCES RECRUITMENT Page 33

Chapter 2
Introduction Of the Study

Objectives of the study:


The main objectives of the study are as follows:
i.

To understand the process of recruitment

HUMAN RESOURCES RECRUITMENT Page 34

ii.

To know the sources of recruitment at various levels and various jobs

iii.

To critically analyze the functioning of recruitment procedures

iv.

To identify the probable area of improvement to make recruitment procedure more


effective

v.
vi.

To know the managerial satisfaction level as well as to know the yield ratio
To search or headhunt people whose, skill fits into the companys values

Scope of study:
The benefit of the study for the researcher is that it helped to gain knowledge and experience and
also provided the opportunity to study and understand the prevalent recruitment procedures.

The key points of my research study are:


i.

To Understand and analyze various HR factors including recruitment procedure at


consultant.

ii.

To suggest any measures/recommendations for the improvement of the recruitment


procedures

HUMAN RESOURCES RECRUITMENT Page 35

HUMAN RESOURCES RECRUITMENT Page 36

Human Resource Management and Human Resource Development


Definition:
HRM is the process of managing people in organizations in a structured and thorough
manner. This covers the fields of staffing (hiring people), retention of people, pay and perks
setting and management, performance management, change management and taking care of exits
from the company to round off the activities. This is the traditional definition of HRM which
leads some experts to define it as a modern version of the Personnel Management function that
was used earlier.

HUMAN RESOURCES RECRUITMENT Page 37

We have chosen the term art and science as HRM is both the art of managing people by
recourse to creative and innovative approaches; it is a science as well because of the precision
and rigorous application of theory that is required.
Human Resource Development (HRD) means to develop available manpower through
suitable methods such as training, promotions, transfers and opportunities for career
development. HRD programs create a team of well-trained, efficient and capable managers and
subordinates. Such team constitutes an important asset of an enterprise. One organization is
different from another mainly because of the people (employees) working there in. According to
Peter F. Drucker, "The prosperity, if not the survival of any business depends on the performance
of its managers of tomorrow." The human resource should be nurtured and used for the benefit of
the organization.

Uses of Human Resource Management in an organization:


Human Resource Management (HRM) is the function within an organization that focuses
on recruitment of, management of, and providing direction for the people who work in
the organization. It can also be performed by line managers.
Human Resource Management is the organizational function that deals with issues related
to people such as compensation, hiring, performance management, organization
development, safety, wellness, benefits, employee

motivation, communication,

administration, and training.


HRM is also a strategic and comprehensive approach to managing people and the
workplace culture and environment. Effective HRM enables employees to contribute
effectively and productively to the overall company direction and the accomplishment of
the organization's goals and objectives.
Human

Resource

Management

is

moving

away

from

traditional

personnel,

administration, and transactional roles, which are increasingly outsourced. HRM is now

HUMAN RESOURCES RECRUITMENT Page 38

expected to add value to the strategic utilization of employees and that employee
programs impact the business in measurable ways. The new role of HRM involves
strategic direction and HRM metrics and measurements to demonstrate value.
The Human Resource Management (HRM) function includes a variety of activities, and
key among them is responsibility for human resources -- for deciding what staffing needs
you have and whether to use independent contractors or hire employees to fill these
needs, recruiting and training the best employees, ensuring they are high performers,
dealing with performance issues, and ensuring your personnel and management practices
conform to various regulations. Activities also include managing your approach to
employee benefits and compensation, employee records and personnel policies. Usually
small businesses (for-profit or nonprofit) have to carry out these activities themselves
because they can't yet afford part- or full-time help. However, they should always ensure
that employees have -- and are aware of -- personnel policies which conform to current
regulations. These policies are often in the form of employee manuals, which all
employees have.
HRM is widening with every passing day. It covers but is not limited to HR planning,
hiring (recruitment and selection), training and development, payroll management,
rewards and recognitions, Industrial relations, grievance handling, legal procedures etc.
In other words, we can say that its about developing and managing harmonious
relationships at workplace and striking a balance between organizational goals and
individual goals.

Advantages / Importance of HR:

HUMAN RESOURCES RECRUITMENT Page 39

Meeting manpower needs: Every Organization needs adequate and properly qualified staff
for the conduct of regular business activities. Imaginative HRP is needed in order to meet
the growing and changing human resource needs of an organization.
Replacement of manpower: The existing manpower in an Organization is affected due to
various reasons such as retirement and removal of employees and labor turnover. HRP is
needed to estimate the shortfall in the manpower requirement and also for making suitable
arrangements for the recruitment and appointment of new staff.
Meeting growing manpower needs: The expansion or modernization programme may be
undertaken by the enterprise. Manpower planning is needed in order to forecast and meet
additional manpower requirement due to expansion and growth needs through recruitment
and suitable training programs.
Meeting challenges of technological environment: HRP is helpful in effective use of
technological progress. To meet the challenge of new technology existing employees need
to be retrained and new employees may be recruited.
Coping with change: HRP enables an enterprise to cope with changes in competitive
forces, markets, products, and technology and government regulations. Such changes
generate changes in job content, skill, number and type of personals.
Increasing investment in HR: An employee who picks up skills and abilities becomes a
valuable resource because an organization makes investments in its manpower either
through direct training or job assignments.
Adjusting manpower requirements: A situation may develop in; an organization when
there will be surplus staff in one department and shortage of staff in some other
department. Transfers and promotions are made for meeting such situations.
Recruitment and selection of employees: HRP suggests the type of manpower required in
an organization with necessary details. This facilitates recruitment and selection of
suitable personnel for jobs in the Organization. Introduction of appropriate selection tests
and procedures is also possible as per the manpower requirements.

HUMAN RESOURCES RECRUITMENT Page 40

Placement of manpower: HRP is needed as it facilitates placement of newly selected


persons in different departments as per the qualifications and also as per the need of
different departments. Surplus or shortage of manpower is avoided and this ensures
optimum utilization of available manpower.
Training of manpower: HRP is helpful in selection and training activities. It ensures that
adequate numbers of persons are trained to fill up the future vacancies in the Organization.

HR TOPICS - FUNCTIONS
Recruitment and Selection Process

Complete Recruitment life cycle


Levels of Companies
Technologies and Domineer
Portal Explanation
Explanation of Job Description and Analyzing of Requirement
Sourcing of Profiles from Portals
Screening of profiles as per the requirement
Calling the Candidates
Formatting of profiles and Trackers Preparation
Maintenance of Database

Training and Development


Concept of Training and Development

HUMAN RESOURCES RECRUITMENT Page 41

Training Needs Identification Process


Designing Annual Training Plans
Training Execution
Designing Employee Development Initiatives
Designing Supervisory Development Programs
Designing Management Development Programs
What is Training ROI and how to Calculate
Introduction to Best Trainer Skills, Knowledge and Abilities

Induction and Orientation


How to Design Induction Programs and Execution
How to Design on the Job Training Programs and Monitoring
How to evaluate effectiveness of Induction and on the Job Training Programs
Probation Confirmation and HR Role

Team Management Skills


Understanding What is a Team
Understanding Team Development Stages
What is your Team Membership Orientation
How to improve your effectiveness as Team Member
What is Team Leadership
Understanding my Orientation

HR Recruitment:
HUMAN RESOURCES RECRUITMENT Page 42

According to Edwin Flippo, "Recruitment is the process of


searching for prospective employees and stimulating
them to apply for jobs in the Organization."
Recruitment is a continuous process whereby the firm attempts to develop a pool of qualified
applicants for the future human resources needs even though specific vacancies do not exist.
Usually, the recruitment process starts when a manger initiates an employee requisition for a
specific vacancy or an anticipated vacancy.
It is the process to discover sources of manpower to meet the requirement of staffing schedule
and to employ effective measures for attracting that manpower in adequate numbers to facilitate
effective selection of an efficient working force.
Recruitment of candidates is the function preceding the selection, which helps create a pool of
prospective employees for the organization so that the management can select the right candidate
for the right job from this pool. The main objective of the recruitment process is to expedite the
selection process.
Recruitment is almost central to any management process and failure in recruitment can create
difficulties for any company including an adverse effect on its profitability and inappropriate
levels of staffing or skills. Inadequate recruitment can lead to labor shortages, or problems in

HUMAN RESOURCES RECRUITMENT Page 43

management decision making and the recruitment process could itself be improved by following
management theories. The recruitment process could be improved in sophistication with Rodgers
seven point plan, Munro-Frasers five-fold grading system, psychological tests, personal
interviews, etc. Recommendations for specific and differentiated selection systems for different
professions and specializations have been given. A new national selection system for
psychiatrists, anesthetists and dental surgeons has been proposed within the UK health sector.

Need for Recruitment


The need for recruitment may be due to the following reasons /
situations
Vacancies: due to promotions, transfers, retirement, termination, permanent disability,
death and labor turnover.
Creation of new vacancies: due to growth, expansion and diversification of business
activities of an enterprise.
In addition, new vacancies are possible due to job respecification.
The recruitment and selection is the major function of the human resource department and
recruitment process is the first step towards creating the competitive strength and the strategic
advantage for the organisations. Recruitment process involves a systematic procedure from
sourcing the candidates to arranging and conducting the interviews and requires many resources
and time. A general recruitment process is as follows:

Identifying the vacancy:

HUMAN RESOURCES RECRUITMENT Page 44

The recruitment process begins with the human resource department receiving requisitions for
recruitment from any department of the company. These contain:

Posts to be filled
Number of persons
Duties to be performed
Qualifications required

Preparing the job description and person specification.


Locating and developing the sources of required number and type of employees
(Advertising etc).
Short-listing and identifying the prospective employee with required characteristics.
Arranging the interviews with the selected candidates.
Conducting the interview and decision making

The HR Role in Recruitment changed and HRM:


Decides about the design of the recruitment processes and to decide about the split of
roles and responsibilities between Human Resources and Hiring Manager
Decides about the right profile of the candidate
Decides about the sources of candidates
Decides about the measures to be monitored to measure the success of the process
A traditional role of HR in Recruitment was an administrative part of the whole process. The
HRM was responsible for maintaining the vacancies advertised and monitored, but the real
impact of HRM to the performance of the whole recruitment process was minimal.
But as the role of Human Resources in the business was increasing, the HR Strategy was
changed. From making the process working to the real management of HR Processes and the
Recruitment Process was the first to manage.

HUMAN RESOURCES RECRUITMENT Page 45

The role of HR in Recruitment is very important as HRM is the function to work on the
development of the recruitment process and to make the process very competitive on the market.
As the job market gets more and more competitive, the clearly defined HR Role in Recruitment
will be growing quickly. HRM is not a function to conduct all the interviews today, the main role
of Human Resources is to make the recruitment process more attractive and competitive on the
job market.

Scope of HR Recruitment:
HR jobs are one of most important tasks in any company or organization.
To structure the Recruitment policy of company for different categories of employees.
To analyses the recruitment policy of the organization.
To compare the Recruitment policy with general policy.
To provide a systematic recruitment process.
It extends to the whole Organization. It covers corporate office, sites and works
appointments all over India.
It covers workers, Clerical Staff, Officers, Jr. Management, Middle Management and
Senior Management cadres.
A recruitment agency provides you with career counseling which renders a crystal clear
picture of what are the possible career options out there for you and which job option
suits you the best.

Objective of HR
To obtain the number and quality of employees that can be selected in order to help the
organization to achieve its goals and objectives.

HUMAN RESOURCES RECRUITMENT Page 46

Recruitment helps to create a pool of prospective employees for the organization so that
the management can select the right candidate for the right job from this pool.
Recruitment acts as a link between the employers and the job seekers and ensures the
placement of right candidate at the right place at the right time.
Recruitment serves as the first step in fulfilling the needs of organizations for a
competitive, motivated and flexible human resource that can help achieve its objectives.
The recruitment process exists as the organization hire new people, who are aligned with
the expectations and they can fit into the organization quickly.

Advantage of Outsourcing Recruitment/Hiring of Consultancy


Traditionally, recruitment is seen as the cost incurring process in an organization. HR
outsourcing helps the HR professionals of the organizations to concentrate on the strategic
functions and processes of human resource management rather than wasting their efforts, time
and money on the routine work.
Outsourcing the recruitment process helps to cut the recruitment costs to 20 % and also provide
economies of scale to the large sized organizations.

HUMAN RESOURCES RECRUITMENT Page 47

The major advantages of outsourcing performance management are:


Cost Reduction

Result
Qualitative/Quantitativ
e

Hiring of
consultancy

Time saving
of Company

Focus Management
Effort

Outsourcing is beneficial for both the corporate organizations that use the outsourcing services as
well as the consultancies that provide the service to the corporate. Apart from increasing their
revenues, outsourcing provides business opportunities to the service providers, enhancing the
skill set of the service providers and exposure to the different corporate experiences thereby
increasing their expertise.

The advantages accruing to the corporate are:


Turning the management's focus to strategic level processes of HRM

HUMAN RESOURCES RECRUITMENT Page 48

Accessibility to the expertise of the service providers


Freedom from red tape and adhering to strict rules and regulations
Optimal resource utilization
Structured and fair performance management.
A satisfied and, hence, highly productive employees
Value creation, operational flexibility and competitive advantage
Therefore outsourcing helps both the organizations and the consultancies to grow and perform
better.

Changing Role of Recruitment Intermediaries:


Recruitment consultancies, agencies or intermediaries are witnessing a boom in the demand of
their services, both by the employers and the job seekers. With an already saturated job market,
the recruitment intermediaries have gained a vital position acting as a link between the job
seekers and the employers.
But at the same time, one of the major threats faced by this industry is the growing popularity of
e-recruitment. With the changing demand, technologies and the penetration and increasing use of
internet, the recruitment consultancies or the intermediaries are facing tough competition. To
retain and maintain their position in the recruitment market, the recruitment intermediaries or
consultants (as they are commonly known) are witnessing and incorporating various changes in
terms of their role, functions and the services.

According to a survey amongst top employers, most of them agree with the growing influence of
technology and the Internet on the recruitment processes. 70 per cent of employers reported the
use of application portal on their companys official website. Apart from that, the emerging
popularity of the job portals is also growing.

HUMAN RESOURCES RECRUITMENT Page 49

But the fact that the intermediaries or the consultants are able to provide their expert services,
economies of scale, up to 40 percent savings in the recruitment costs, knowledge of the market,
the candidates, understanding of the requirements, and most importantly, the assess to the
suitable and talented candidates and the structured recruitment processes. The recruitment
intermediaries save the organizations from the tedious of weeding out unsuitable resumes, cocoordinating interviews, posting vacancies etc. give them an edge over the other sources of
recruitment.
To retain their position as the service providers in the recruitment market, the recruitment
intermediaries are providing value added services to the organizations. They are incorporating
the use of internet and job portals, making their services more efficient.
Despite of the growing use of the internet, the recruitment intermediaries are predicted to
continue dominating the recruitment market in the anticipated future.

Recruitment Management System


Recruitment management system is the comprehensive tool to manage the entire recruitment
processes of an organization. It is one of the technological tools facilitated by the information
management systems to the HR of organizations. Just like performance management, payroll and
other systems, Recruitment management system helps to contour the recruitment processes and
effectively managing the ROI on recruitment.
The features, functions and major benefits of the recruitment management system are 4explained
below:

Structure and systematically organize the entire recruitment processes.


Recruitment management system facilitates faster, unbiased, accurate and reliable
processing of applications from various applications.
Helps to reduce the time-per-hire and cost-per-hire.

HUMAN RESOURCES RECRUITMENT Page 50

Recruitment management system helps to incorporate and integrate the various links like
the application system on the official website of the company, the unsolicited
applications, outsourcing recruitment, the final decision making to the main recruitment
process.
Recruitment management system maintains an automated active database of the
applicants facilitating the talent management and increasing the efficiency of the
recruitment processes.
Recruitment management system provides and a flexible, automated and interactive
interface between the online application system, the recruitment department of the
company and the job seeker.
Offers tolls and support to enhance productivity, solutions and optimizing the recruitment
processes to ensure improved ROI.
Recruitment management system helps to communicate and create healthy relationships
with the candidates through the entire recruitment process.
The Recruitment Management System (RMS) is an innovative information system tool
which helps to sane the time and costs of the recruiters and improving the recruitment
processes.

HUMAN RESOURCES RECRUITMENT Page 51

Chapter 3
HR
Recruitment Process

HUMAN RESOURCES RECRUITMENT Page 52

1. Client need assessment


Define objectives and specifications
Understand client's business and culture

HUMAN RESOURCES RECRUITMENT Page 53

Understand the job/position specifications


Understand roles and responsibilities of the prospective candidate
Develop a search plan and review with the client

2. Candidate Identification
Identify target sources
Extensive organization mapping, research & database search of the profile
Provide status report to client about the available talent pool

3. Candidate assessment and Presentation


Screen and evaluate candidates
Personal Interviews with Candidates wherever possible - assess skills, interest level and
cultural fit
Discuss the shortlist with the client and send resumes

4. Candidate interview, selection & Presentation of Offer


Facilitate interviews with the client
Obtain feedback
Participate in decision making process
Provide inputs on candidate's desired compensation

5. Closure & Follow up


Negotiate offer acceptance
Execute Reference check, Compensation & Job Level Discussions
Coordinate Joining Formalities and on boarding as per predefined date
Closing review to understand client's level of satisfaction.

HR Telephonic Interview Questions:


Tell me about yourself?
Tell me about your job profile?

HUMAN RESOURCES RECRUITMENT Page 54

How much current CTC, youre getting in current organization?


How much youre expecting form new organization?
How the notice period you required if you are selected?
Why did you want to resign from your previous job?

HR Challenges in Recruitment
Recruitment is a function that requires business perspective, expertise, ability to find and match
the best potential candidate for the organization, diplomacy, marketing skills (as to sell the
position to the candidate) and wisdom to align the recruitment processes for the benefit of the
organization. The HR professionals handling the recruitment function of the organization- are
constantly facing new challenges. The biggest challenge for such professionals is to source or
recruit the best people or potential candidate for the organization.
In the last few years, the job market has undergone some fundamental changes in terms of
technologies, sources of recruitment, competition in the market etc. In an already saturated job
market, where the practices like poaching and raiding are gaining momentum, HR professionals
are constantly facing new challenges in one of their most important function- recruitment. They
have to face and conquer various challenges to find the best candidates for their organizations.
The major challenges faced by the HR in recruitment are:
Adaptability to globalization The HR professionals are expected and required to keep in
tune with the changing times, i.e. the changes taking place across the globe. HR should
maintain the timeliness of the process
Lack of motivation Recruitment is considered to be a thankless job. Even if the
organization is achieving results, HR department or professionals are not thanked for
recruiting the right employees and performers.
Process analysis The immediacy and speed of the recruitment process are the main
concerns of the HR in recruitment. The process should be flexible, adaptive and
responsive to the immediate requirements. The recruitment process should also be cost
effective.

HUMAN RESOURCES RECRUITMENT Page 55

Strategic prioritization The emerging new systems are both an opportunity as well as a
challenge for the HR professionals. Therefore, reviewing staffing needs and prioritizing
the tasks to meet the changes in the market has become a challenge for the recruitment
professionals.

HUMAN RESOURCES RECRUITMENT Page 56

Chapter 4
Research Methodology

RESEARCH is a careful investigation or inquiry especially through


search for new facts in any branch of knowledge.
METHODOLOGY OF STUDY:
HUMAN RESOURCES RECRUITMENT Page 57

The project is a systematic presentation consisting of the enunciated problem, formulated


hypothesis, collected facts of data, analyzed facts and proposed conclusions in form of
recommendations.
The data has been collected from both the sources primary and secondary sources.

DATA COLLECTION:
Primary Data:
Primary data was collected through survey method by distributing questionnaires to employees.
The questionnaires were carefully designed by taking into account the parameters of my study.

Secondary Data:
Data was collected from web sites, going through the records of the organization, etc. It is the
data which has been collected by individual or someone else for the purpose of other than those
of our particular research study. Or in other words we can say that secondary data is the data
used previously for the analysis and the results are undertaken for the next process.

KIND OF RESEARCH
The research done by
EXPLORATORY RESEARCH

HUMAN RESOURCES RECRUITMENT Page 58

This kind of research has the primary objective of development of insights into the problem. It
studies the main area where the problem lies and also tries to evaluate some appropriate courses
of action.

Sample Design:
A complete interaction and enumeration of all the employees was not possible so a sample was
chosen that consisted of 25 employees. The research was taken by necessary steps to avoid any
biased while collecting the data.

Tools of Analysis:
The data collected from both the sources is analyzed and interpreted in the systematic manner
with the help of statistical tool like percentages.

RESEARCH DESIGN:
A research design is the arrangement of the condition for collection and analysis of data
in a manner that aims to combine relevance to the research purpose with economy in procedure.
A research design is the specification of methods and procedure for acquiring the information
needed to structure or to solve problems. It is the overall operation pattern or framework of the
project that stipulates what information is to be collected from which source and be what
procedures.

1
2
3
4
5
6
7

What is study about?


What is study being made?
Where will the study be carried out?
What type of data is required?
Where can the required data be found?
What will be the sample design?
Technique of data collection.

HUMAN RESOURCES RECRUITMENT Page 59

How will data be analyzed?

Chapter 5

HUMAN RESOURCES RECRUITMENT Page 60

Data Analysis
And Interpretation

The analysis of the data is done as per the survey finding. The data is represented graphically in
percentage. The percentage of the people opinion were analyzed and expressed in the form of
charts.

Question 1: What form of interview did you prefer?

HUMAN RESOURCES RECRUITMENT Page 61

Most of the manager Prefer Personal interviews, 30% prefer to take telephonic interviews where
as only 20% goes for video conferencing and rest 10% adopt some other means of interviews.

Question 2: What source you adopt to source candidates?

HUMAN RESOURCES RECRUITMENT Page 62

Source: Compiled from questionnaire data


Interpretation:
This analysis indicates that most of the respondent i.e. 85% responded for Job Portal, 10%
responded for Candidate referral and 5% responded for Advertising.

Question 3: How many stages are involved in selecting the


candidate? / How many Question you are asking during the
Telephonic interview round?

HUMAN RESOURCES RECRUITMENT Page 63

Most of the Executives Prefer two stages of interview, 40% prefer to take three stages interviews
where as only 10% goes for four rounds and rest 5% sometimes opt for one round of interviews.

Question 4: How do you track the source of candidate?

Most of the Executives 80% prefer online, 15% prefer Data where as only 5% goes for software
to source a candidate.

Question 5: Does the organization clearly define the position


objectives, requirements and candidate specifications in the
recruitment process?
HUMAN RESOURCES RECRUITMENT Page 64

This analysis indicates that most of the respondent i.e. 95% responded for Yes and 5% responded
for No.

Question 6: What is the average time spent by executives during


recruitment (each candidate)?

This analysis indicates that most of the respondent i.e. 60% responded for 1 to 5 minutes, 20%
responded for 5 to 10 mins, whereas 10% responded for 10 15 mins and rest 10% responded
for more than 15 mins.

HUMAN RESOURCES RECRUITMENT Page 65

Question 7: Do you follow different recruitment process for different


grades of employees?

This analysis indicates that most of the respondent i.e. 95% responded for Yes and 5% responded
for No.

Question 8: What are the basic questions you ask to the candidate?

HUMAN RESOURCES RECRUITMENT Page 66

This analysis indicates that the entire respondent i.e. 100% responded for asking all the basic
questions.

Question 9: Do you have any system to calculate cost per


recruitment?

This analysis indicates that most of the respondent i.e. 70% responded for No and 30%
responded for Yes.

HUMAN RESOURCES RECRUITMENT Page 67

Question 10: Is there any provision for evaluation and control of


recruitment process?

This analysis indicates that most of the respondent i.e. 55% responded for No and 45%
responded for Yes.

Question 11: Is there any facility for absorbing the trainees in your
organization?

HUMAN RESOURCES RECRUITMENT Page 68

This analysis indicates that most of the respondent i.e. 70% responded for Yes and 30%
responded for No.

HUMAN RESOURCES RECRUITMENT Page 69

Chapter 6
THEORITICAL FRAMEWORK

HUMAN RESOURCES RECRUITMENT Page 70

THEORITICAL FRAMEWORK:
THEORIES REGARDING RECRUITMENT
RECRUITMENT IS TWO WAY STREET:
It takes recruiter and a recruitee: It takes a recruiter and a recruitee recruiter has a choice whom
to recruit and whom not;
As per Behling et al, there are three ways in which a prospective employee makes a decision to
join an organization.

Accordingly, the following three theories of recruitment have been


evolved:
Objective factor theory
Subjective factor theory
Critical contact theory
These theories can be explained as follows:
Objective Factor Theory
It assumes that the applicants are rational. As per this theory, the choice of organization by a
potential employee depends on objective assessment of tangible factors such as;
Pay package, Location, Opportunity per career growth, Nature of work and Educational
opportunities. The employer according to this theory considers certain factors among others;
educational qualification, years of experience and special qualification/experience.

HUMAN RESOURCES RECRUITMENT Page 71

Subjective Factor Theory


The decision making is dominated by social and psychological factors. The status of the job,
reputation of the organization and other similar factors plays an important role.
According to this theory, compatibility of individual personality with the image of organization
is decisive factor in choosing an organization by individual candidate seeking for employment.
These subjective factors are; Personal compatibility for the position, Competence and Best fit.

Critical Factor Theory


The critical factors observed by the candidate during his interaction with the organization play a
vital role in decision making. Recruiter being in touch with the candidate, promptness of
response and similar factors are important. This theory is more valid with the experienced
professionals.
There are instances when a candidate is unable to choose an organization out of alternative based
on Objective and Subjective factor(s) listed above. This is due to many reasons such as limited
contact and insufficient data with regards to the organization or its own inability to analyze and
come to ant conclusion. In such cases, certain critical factors observed by the manager during
interview and contact with personnel of the organization will have profound influence in his
decision process.
It must be noted that, the theoretical base given above by Behling et al was mostly influenced by
the working condition which existed in developed countries like The United States of America
and European countries. In these countries, vacancies are many and there is scarcity of suitable
hands unlike in developing countries like Cameroon where vacancies are less and hands are more
resulting to large scarce unemployment. The theoretical base given above cannot be applied in
developing countries except in hid paid jobs where higher skills and better knowledge are the
prerequisites. In such cases, candidates have variety of choices and he is the master of his choice.
In production, servicing and clerical jobs, unemployment is where the number of job seekers far
exceeds the vacancies.

HUMAN RESOURCES RECRUITMENT Page 72

In such a situation, candidates have little choice and such, grab whatever organization call him or
her for employment. In such a case, the potential organization is in a better place to choose the
candidates from the many available.
Hence, the recruitment process should be that of filtering and re-distributing potential candidates
not only, for actual or anticipated organization vacancies but also searching for prospective
employee.
From Behlings review, it could be assessed that workers output will increase due to certain
objectives of motivating them through regular payment. This will help to influence their working
conditions thereby making them to be effective at work.
Problems arise when unemployment rate is high and the number of those seeking for jobs far
exceeds the vacancies that exist. In this case, candidates have little choice to be offered the job in
the institution. Though they possess the knowledge, education, the process should be to filter and
re-discover their potentials.
When this happens, right (qualified) employees should be placed in the right positions and as a
result, it will lead to an increase in productivity.
Due to the subjective factor of a candidate being best fit for the job, it is not the best procedure to
determine whether his output will increase or decrease but it should be assessed from the critical
factor observed during interview and the contact with the personnel of the organization that will
influence his productivity and his decision making.

PersonalityJob Fit Theory


The personalityjob fit theory postulates that a person's personality traits will reveal insight as to
adaptability within an organization. The degree of confluence between a person and the
organization is expressed as their Person-Organization (P-O) fit. This also referred to as a
personenvironment fit. A common measure of the P-O fit is workplace efficacy; the rate at
which workers are able to complete tasks. These tasks are mitigated by workplace environs- for
example, a worker who works more efficiently as an individual than in a team will have a higher
P-O fit for a workplace that stresses individual tasks (such as accountancy). By matching the
right personality with the right company workers can achieve a better synergy and avoid pitfalls
such as high turnover and low job satisfaction. Employees are more likely to stay committed to
organizations if the fit is 'good'.

HUMAN RESOURCES RECRUITMENT Page 73

In practice, P-O fit would be used to gauge integration with organizational competencies. The
Individual is assessed on these competencies, which reveals efficacy, motivation, influence, and
co-worker respect. Competencies can be assessed using various tools like psychological tests,
competency based interview, situational analysis, etc.
If the Individual displays a high P-O fit, we can say that the Individual would most likely be able
to adjust to the company environment and work culture, and would be able to perform at an
optimum level.

HUMAN RESOURCES RECRUITMENT Page 74

Chapter 7
Findings, Conclusion,
Suggestions, Limitation

FINDINGS
HUMAN RESOURCES RECRUITMENT Page 75

According to the Survey, Recruitment differs from company to company for each
category.
According to the Survey, the company do utilize internet sites for the recruitment process
and for finding the talent candidate
According to survey it is observed that the company are utilizing the job description in
order to make screening process more efficient

Limitation of the study:


The study is subjected to the following limitations
The study is based on the data provided by the company statements so, the limitations of
the companys employees remaining are equally applicable.
In some cases data is collected from the companies past records.

HUMAN RESOURCES RECRUITMENT Page 76

CONCLUSIONS

Polices adopted by EMC are transparent, legal and scientific.

Recruitment is fair.

The recruitment should not be lengthy.

To some extent a clear picture of the required candidate should be made in order to search
for appropriate candidates.

Most of the employees were satisfied but changes are required according to the changing
scenario as recruitment process has a great impact on the working of the company as a
fresh blood, new idea enters in the company.

HUMAN RESOURCES RECRUITMENT Page 77

SUGGESTIONS

Time management is very essential and it should not be ignored at any level of the
process.

Recruitment policy is satisfactory in EMC but the periodicity of recruitment is being


more which needs to be reduced.

Communication, personal and technical skills need to be tested for employees

HUMAN RESOURCES RECRUITMENT Page 78

HUMAN RESOURCES RECRUITMENT Page 79

WIBLIOGRAPHY
http://recruitment.naukrihub.com/meaning-of-recruitment.html
http://www.fempower.co.za/01/index.php?option=com_content&task=view&id=19&Itemid=34
http://en.wikipedia.org/wiki/Recruitment
https://www.google.co.in/
http://www.emc.com/

BIBLIOGRAPHY
C.B Mamoria and S.V. Gankar (2004), Personal Management Text and Cases. Himalaya
Publication.

HUMAN RESOURCES RECRUITMENT Page 80

Essentials of HRM and IR - P.Subba Rao.


Personal Management - C.B.Memoria.
Research Methodology -C.R.Kothari.
Personnel and Human Resource Management P. Subba Rao, Himalaya Publication

HUMAN RESOURCES RECRUITMENT Page 81

Chapter 8

Questionnaire on Recruitment Process

HUMAN RESOURCES RECRUITMENT Page 82

Questionnaire on Recruitment Process


Name
Companys name
Designation
DateNote Please fill the appropriate option.
Question 1: What form of interview did you prefer?

)
a. Personal interviews
conferencing

b. telephonic interviews

c. video

d. Other

Question 2: What source you adopt to source candidates?

)
a. Candidate referral

b. Advertising c. Job portals

Question 3: How many stages are involved in selecting the


candidate? / How many Question you are asking during the
Telephonic interview round?
a. 1

b. 2

c. 3 d. 4 e. More

HUMAN RESOURCES RECRUITMENT Page 83

Question 4: How do you track the source of candidate?


(

a. Software

b. Online c. Data

Question 5: Does the organization clearly define the position


objectives, requirements and candidate specifications in the
recruitment process?(
a. Yes

b. No

Question 6: What is the average time spent by executives during


recruitment (each candidate) ?
(

a. 1mins to 5mins.

b. 5 to 10 mins.

c. 10 to 15mins.

d. More

Question 7:

Do you follow different recruitment process for

different grades of employees?


(
a. No

)
b. Yes

Question 8: What are the basic questions you ask to the candidate?
(

a. Experience (Total/Relevant)
HUMAN RESOURCES RECRUITMENT Page 84

b. Current CTC/Expected CTC


c. Job Profile
d. Notice period
e. All the Above
Question 9: Do you have any system to calculate cost per
recruitment?

a. No
b. Yes, please specify

Question 10: Is there any provision for evaluation and control of


recruitment process?
(
a. Yes

)
b. No

Question 11: Is there any facility for absorbing the trainees in your
organization?
a. Yes

b. No

HUMAN RESOURCES RECRUITMENT Page 85

Chapter 9
CASE STUDY

Case Study

HUMAN RESOURCES RECRUITMENT Page 86

About the Company


Consensys is an agile global corporation that helps its clients deliver exceptional value in the
new multi polar business world across diverse technology, domain and cultural platforms.
Our services range from traditional consulting engagements to diverse financial software
development and implementation projects across multiple geographical locations.
Our roots are spread in Asia Pacific, USA, Europe, Canada and Latin America thereby allowing
us.

Services Offering from the Company


Consensys was created to make offshore outsourcing feasible for small to
medium size businesses. It help companies across all industries to achieve a
sustainable competitive advantage by making offshore outsourcing deliver
the results that they are looking for at a cost that their competitors can only
dream of. The consultants pursue the highest levels of integrity, quality and
professionalism to provide clients with compelling solutions for off shoring
their initiatives.

Quality First
Quality is usually the first thing that comes to mind when Offshoring is mentioned. Consensys
methodology and proprietary tools backed by the experience and a client centric approach enable
it to provide unparalleled quality to our clients.
It works hard to earn and maintain our clients trust and confidence. So that it can provide quality
professional services in an independent, objective, and ethical manner, it has implemented a
number of quality and compliance safeguards.

Flexible Delivery Models


HUMAN RESOURCES RECRUITMENT Page 87

The delivery and engagement model is simply what our Clients want it to be.
From a simple Staff Augmentation arrangement to complete Product
Development and maintenance, it can make it work.
Consensys combines seamless offshore and onshore execution in an
innovative manner to provide an optimum combination of cost reduction and
turnaround times.

Industry Experience
Consensys has successfully executed projects in various industry segments.
Human Resources Policies and procedures.

HUMAN RESOURCES RECRUITMENT Page 88

Chapter 10
SYNOPSIS OF THE
PROJECT

Synopsis of the Project

HUMAN RESOURCES RECRUITMENT Page 89

Project Title: Human Resources Recruitment


Name of the Company: Consensys Solutions India Pvt Ltd.
Place of Training: Delhi
Role: HR Recruiter
Project Duration: 1 Month
Project Guide: Mr. Amit Bhawik, Business Development Manager
Faculty Guide: Prof. Divyesh Sinha

HUMAN RESOURCES RECRUITMENT Page 90

You might also like