Professional English

Cambridge English for

Human Resources
UNIT 1
additional activities

Vocabulary revision

a Work in pairs or small groups. You are going to review vocabulary terms from

Unit 1. Your teacher will give you a set of 26 word cards. Divide the cards into
the following three groups.
if you know the word
? if you think you the word but are not quite sure
! if you cannot remember or do not know the word

b Compare your answers with another pair or group. Ask the other students if they
can help you by explaining the meanings of the words in Group 3 (words you are
not sure about or words you dont know).

c Complete the 26 definitions (az) below by writing the correct word or phrase
from the cards in the gaps.
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s

are important, measurable outcomes.

are people or organisations who can be positively or
negatively impacted by, or have an impact on, the actions of an organisation.
are people within a company who receive information
or a service from another person or department in the same company.
are the results of actions and describe a state.
can refer to anything which a company or an employee
produces. This could include either a product or a service.
is one in which HR aims to be involved in decision
making for company strategy.
focuses on providing traditional, transactional HR
functions such as payroll and recruitment and selection.
, in this sense, refers to the type and number of
employees within the organisation.
involves all (or most) of the HR functions being
provided externally.
involves providing different systems of time allocation
at work e.g. part-time, flexitime, annual hours.
involves HR being seen as part of an overall quality
management system.
involves HR encouraging a performance culture by
measuring results and building skills.
involves HR staff acting as advisors and project-based
experts.
involves systematically preparing for the replacement
of senior managers.
is a paperless HR function in which technology is used
to offer self-service HR.
is a report of what the staff in an organisation can do.
is a report which finds out if it is possible to do
something.
is a systematic approach to the acquisition, storage
and sharing of knowledge within an organisation.
is becoming a popular substitute word for change
management as it is considered to be more positive and less threatening.

Cambridge English for Human Resources

www.cambridge.org/elt/englishforhr

Cambridge University Press 2011

Photocopiable

UNIT 1 Vocabulary revision

t
u
v
w
x
y
z

is the number of people leaving and joining a company

as a percentage of the total workforce.
is the practice of paying another company to provide
a service.
is the process of managing and maximising the talent,
skills and knowledge of employees.
is the salary, pension and other financial benefits that
an employer gives to an employee.
is when responsibility for many HR activities is given
directly to managers in other departments.
sets out the larger and long-term plans of an
organisation.
is a document which describes how a new policy or
process will be introduced and how each stage in the process will be checked.

d Work in pairs to compare your answers.

Cambridge English for Human Resources

www.cambridge.org/elt/englishforhr

Cambridge University Press 2011

Photocopiable

Professional English

Cambridge English for

Human Resources
UNIT 1
additional activities

Teachers Notes

Before you begin

Make enough copies of the word cards (on page 4) for students to work in pairs
or small groups. Cut them out and shuffle them into sets. If you can, it is a good
idea to laminate the cards, as this will help them last longer and allow you and
your colleagues to reuse them.

Make enough copies of the worksheet for each student in the class.

a Students work in pairs or small groups. At this point, only give out one worksheet
for each pair or group. Explain what students have to do and then distribute the
word cards to each group. Set a time limit of around five minutes for the task.

b Allow groups to share their results. Make sure that they clearly indicate which

group of cards belongs to each word group (, ? or !). Allow students to change
the order of the sets of cards if they learn (or remember) the meaning of a word
originally in group 3.

c Now give every student a copy of the worksheet and ask them to complete the

task. Dont confirm the answers with students until they have completed the task
in Exercise d.
Answers
a
b
c
d
e
f
g
h
i
j
k
l
m

13
2
17
20
21
7
5
16
6
14
10
8
12

Key deliverables
Stakeholders
Internal customers
Outcomes
Outputs
A business partner strategy
As a strategy, personnel
A human resource profile
Outsourced HR
Flexible working
Continuous improvement
Performance management
As a strategy, consultancy

n
o
p
q
r
s
t
u
v
w
x
y
z

18
9
22
24
3
19
26
23
15
4
11
1
25

Succession planning
e-HR
A skills audit
A feasibility study
Knowledge management
Transition
Labour turnover
Offshoring
Human capital management
A remuneration package
Devolved HR
A strategy
An implementation and monitoring plan

d Students compare their answers.

Cambridge English for Human Resources

www.cambridge.org/elt/englishforhr

Cambridge University Press 2011

Photocopiable

UNIT 1 Teachers Notes

1 A strategy

14 Flexible working

2 Stakeholders

15 Human capital management

3 Knowledge management

16 A human resource profile

4 A remuneration package

17 Internal customers

5 As a strategy, personnel

18 Succession planning

6 Outsourced HR

19 Transition

7 A business partner strategy

20 Outcomes

8 Performance management

21 Outputs

9 e-HR

22 A skills audit

10 Continuous improvement

23 Offshoring

11 Devolved HR

24 A feasibility study

12 As a strategy, consultancy

25 A
 n implementation and monitoring
plan

13 Key deliverables

26 Labour turnover

Cambridge English for Human Resources

www.cambridge.org/elt/englishforhr

Cambridge University Press 2011

Photocopiable