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Kelly Services

Malaysia

2014/15
salary
guide

October 2014

KELLY SERVICES IN MALAYSIA


Established in Malaysia since 1984, Kelly Services has 12 offices strategically located for the convenience
of our clients they include Kuala Lumpur, Melaka, Penang, and Johor Bahru and supported by a
professional strength of 230.

The primary focus for Kelly Services in Malaysia is in providing General Recruitment Services; Contact Centre;

and Specialist Recruitment Services which include Engineering Resources, Information Technology Resources,
Financial Resources, and Corporate Professionals. In addition, we are also the market leader for Outsourcing
and Consulting Services which is make available through the Kelly Outsourcing and Consulting Group
(Kelly OCG).

Connect with us on Facebook, LinkedIn and Twitter.


Visit www.kellyservices.com.my

Contents

INTRODUCTION

NATIONAL OVERVIEW

SALARIES

Contact Centre

Overview

Contact Centre

KELLY FINANCIAL RESOURCES

9 Overview

10

Banking

11

Finance

12

Corporate Professionals

13

Overview

14

Human Resources

15

Function Support

16

Logistics & Warehousing

18

Sales & Marketing

20

Kelly IT Resources

21 Overview

22

Information Technology

24

Kelly Engineering Resources

25 Overview

26 Engineering

Methodology: Salary figures included in the 2014/15 Malaysia Salary Guide are derived by combining the expert market knowledge of senior recruitment professionals,
within the network of Kelly Services Malaysia, with input from clients and the latest job placement data recorded on the database of Kelly Services Malaysia.

introduction

We are pleased to present the Malaysia

forecasts of 5.8%. Going forward, the Malaysian

industry an organisation is in and however

be able to see within this Guide. There are

Salary Guide 2014/15. The salary ranges in

economy is expected to remain on a steady

niche its products are, its employees continue

many aspects which make an employee

this Guide are based on actual transactions

growth path with Credit Suisse and Bank of

to be its biggest asset and advantage. They

productive; a competitive salary is one of them.

between employers and employees of Kelly

America Merrill Lynch upgrading their 2014

are the ones that make the magic happen.

I hope that this effort of ours provides you that

Services Malaysia and represent a reflection of

GDP growth forecasts for Malaysia to 5.9%

And the key is in employee engagement,

crucial input.

the marketplace.

and 5.7%, respectively. Following this positive

which is about learning how to retain, attract

economic growth in the first half of 2014,

and develop good talent. With Malaysias

57 years after achieving independence,

employment prospects have improved with

economy experiencing exponential growth, this

Malaysia has positively transformed itself into

stronger labour demand in various sectors of

prime market has no shortage of people to be

one of the most progressive emerging markets

the economy.

employed, but only a shortage of specialised

in Asia today. Powered by the Governments

skills in the people.

privatizations, liberalisation policies and

However as Malaysia braces itself from an

most recently, the Economic Transformation

input-driven growth strategy to one which is

On this note, I am proud to present the

Programme (ETP), Malaysia offers great

increasingly driven by knowledge, the local

Malaysia Salary Guide 2014/15 which offers

opportunities for local and international

talent required to advance the economic

a detailed and in-depth look at our business

investors to tap growth within the country and

transformation agenda must possess skills and

landscape, market insights and trends of

across South East Asia (SEA).

qualities to match industry requirements.

key industries that are currently driving the

It is not surprising that Malaysias economy

Im also inclined to point out that while market-

Guide will serve as an additional tool for your

expanded at a faster pace of 6.4% in the

driven salaries are crucial, it is only possible

talent compensation planning. My team and

second quarter of 2014 (from April to June

for employers to attract and retain talented

I are also readily available to assist you with

2014) underpinned by strong growth in the

employees by creating a meaningful employer-

specific queries you may have on our sectors of

services and manufacturing sectors exceeding

of choice culture. I believe that whatever

specialisations within Malaysia as youll

KAMAL KARANTH A.
Managing Director
Kelly Services Malaysia & India

nations economy. In return, I hope that the

national overview
MSC Malaysia is estimated to provide 50,000 total jobs and MYR$ 5.5bil investments by
2015 with cloud-based computing services set to become the next engine of growth.

Malaysias economic growth for 2014

countries to do business by the World

telecom companies in the Fortune Global

recent Global Workforce Index (KGWI)

trumped the market with its gross domestic

Economic Forum (WEF), the International

500 ranking) are already leveraging on

survey on Career Development which

product (GDP) accelerating faster than widely

Institute of Management Development

the countrys workforce opportunities.

revealed that 64 percent of Malaysian

expected. According to Bank Negara Malaysia

and the Global Innovation Index 2013.

(BNM the countrys Central Bank), Malaysias

In addition, the pioneer Human Capital

However as Malaysia transforms itself from

economy for the 3 months to June grew 6.4%

Report 2013 produced by WEF ranks

an input-driven growth strategy to one

(exceeding the central banks forecast range of

Malaysia 22nd out of 122 economies

which is increasingly driven by knowledge,

To that end, Malaysias Institutions of Higher

4.5%-5.5%), lifting Malaysias GDP growth to

surveyed in terms of best performance by

the local talent required to advance

Learning must adapt their curricula accordingly

6.3% for the first half of 2014 compared with

a higher to middle-income nation in the

the economic transformation agenda

with more emphasis on practical industry

5.5% in the corresponding period last year.

area of workforce and employment!

must possess skills and qualities to

experience since job trends will always

match industry requirements.

follow market-driven trends. Meanwhile

Additionally, the country has been ranked by

Multimedia Super Corridor (MSC) Malaysia is

employees (respondents of the survey)

employers need to focus on up skilling

several reputable organisations as amongst

estimated to provide 50,000 total jobs and

Currently the skilled talent pool in Malaysia

the best places to do business in the world.

MYR$ 5.5bil investments by 2015 with cloud-

is at 27 percent far off from the estimated

In this instance, the World Banks Doing

based computing services set to become the

requirement of 45 percent to meet the

Business Report 2014 ranks Malaysia in the

next engine of growth. Additionally, several

national agenda of a high income nation

sixth place against 185 economies across

conglomerates such as Huawei Technologies

by 2020. Other compounding challenges

the globe with particularly good scores

(a leading global ICT solutions provider);

include low levels of students passing

for getting credit (1 ); protecting investors

Halliburton (one of the worlds largest oil

English exams while much sought after

(4th); and trading across borders (5th).

field services companies); Ranbaxy

Mandarin-speaking local talent are being

Laboratories (an Indian multinational

incentivised to move out of the country.

Within South East Asia (SEA), the country

pharmaceutical company); and NTT

This battle however can be easily won

is positively ranked as one of the top two

Communications (one of the top three

as indicated by Kelly Services Malaysias

st

favoured skills over money and promotion!

their employees to uphold the competitive


advantage for their organisations.

ConTACT CENTRE:
Salaries
overview
Contact Centre or previously more commonly known as

Malaysia is an ideal contact centre location contributed by

Call Centre is a flourishing industry segment in Malaysia.

these factors:

Services rendered by contact centres are often engaged by

i. Stable economic, political and general environment

corporations of various sizes from small-medium enterprises

ii. Strong supply of talent with Kuala Lumpur being the

to large scale conglomerates including multinational

convergent point for graduates in Malaysia

corporations. A multitude of industries ranging from

iii. Good infrastructure and development ensuring sustainability

banking, insurance, manufacturing, automobiles, and

iv. Favourable business environment

telecommunication, to electrical, electronics, information


technology, health care, and more are increasingly deploying

One of the biggest challenges facing the Contact Centre

contact centres capabilities within their businesses as market

industry in Malaysia is the availability of a ready pool of talent

becomes competitive.

who are able to communicate effectively in two in-demand


languages English and Mandarin. While this is not yet at
a peak, globalisation and new technologies will inevitably
result in customers expecting oral competency in both these
languages to be a pre-requisite for talent in the Contact
Centre sector. In addition, oral skills in a few secondary foreign
languages such as Korean, Japanese, Thai, and Urdu are also
fast becoming a major plus. Currently, there is a mismatch
between demand and supply in this area.

Contact CENTRE
SALARY RANGE ( PER MONTH)
Qualification

EXPERIENCE (YEARS)

MIN

MAX

Senior Operations Manager

Diploma/Degree

4-6

10,000

15,000

Operations Manager

Diploma/Degree

4-5

8,000

12,000

Client Account Manager

Diploma/Degree

3-4

4,000

6,000

Quality Assurance Executive

Diploma/Degree

2-3

3,000

4,500

Trainer

Diploma/Degree

2-5

3,500

5,000

Team Leader/Team Manager

Diploma/Degree

3-4

4,000

6,000
4,500

Service Desk Analyst

Diploma/Degree

0-4

2,500

Workforce Management Analyst

Diploma/Degree

2-3

3,000

5,000

Customer Service Executive

SPM/Diploma/Degree

0-5

1,400

3,000

Telesales Consultant

SPM/Diploma/Degree

2-3

1,600

2,500

Credit Collectors

SPM/Diploma/Degree

1-3

1,600

2,200

Operation Analyst Centre Specialist

Diploma/Degree

3-5

3,000

4,000

Real Time Floor Management

Diploma/Degree

2-5

3,000

4,000

Inbound Sales

Diploma/Degree

1-3

1,800

2,500

Service Request Analyst

Diploma/Degree

1-3

2,500

3,200

Technical Helpdesk Support (Non-IT)

SPM/Diploma/Degree

1-3

1,800

2,500

Technical Helpdesk Support (IT)

Diploma/Degree

1-3

2,500

3,500

Hot Job | Figures are base salary not including superannuation.

Kelly Financial
Resources:
Salaries
BANKING
financE

overview
The Financial sector stands as one of the largest sectors in Malaysia with more than
300,000 people employed. This sector is made up by professionals in the Accounting,
Banking, Economics, Finance, Insurance and Statistics and Taxation sub-sectors. An
important industry for the country, it contributes up to 11 percent of the nations Gross
Domestic Product (GDP).
The role of the financial sector is envisioned to continue growing to be a key driver
and catalyst of Malaysias economic progression. This sector is projected to be more
competitive, dynamic, inclusive, diversified, and integrated, with the ability to offer
world class financial services, in terms of breadth, depth and quality to serve the needs
of Malaysia.
In tandem with this, Bank Negara Malaysia (BNM the countrys central bank) has
prepared and is gradually implementing a blueprint in promoting Islamic Banking and
Finance and achieving 40 percent share of the domestic financing market. In fact, in the
field of Islamic Finance, Malaysia helms as the de facto captain globally. In less than a
decade from 2006 to 2013, the Malaysian sukuk listing already commands 63 percent of
the world sukuk market with a value of US$67 billion.

Banking
SALARY RANGE ( PER MONTH)
Qualification

EXPERIENCE (YEARS)

MIN

MAX

BANKING

Relationship Manager

Degree/Professional Degree/Masters

8,000

15,000

Business Intelligence Manager

Degree/Masters

8,000

15,000

Investment Analyst

Degree/Professional

5-10

8,000

19,000

Product Development Head

Degree/Masters

5-10

8,000

18,000

Shariah Head

Degree/Masters

5-10

8,000

21,000

Head Credit Risk

Degree

8,000

18,000

Head Sales

Diploma/Degree/Professional Degree/Masters

8,000

15,000

Head Merchant

Diploma/Degree/Professional Degree/Masters

10

8,000

18,000

Senior Manager Compliance

Degree

9,000

15,000

Branch Manager

Degree

5-6

5,500

12,000

Compliance Manager

Degree

4-5

6,500

9,500

Risk Management Manager

Degree

4-7

6,500

9,500

Fund Accountant Manager

Degree

3-7

5,500

9,000

Relationship Manager

Degree

3-5

4,000

7,500

Compliance Officer

Degree

4-5

3,500

7,000

Assistant Branch Manager

Degree

1-3

4,000

6,500

Credit Manager

Degree

1-3

3,500

6,000

Treasury Officer

Degree

4-5

3,500

6,500

Corporate Recovery Executive

Degree

4-5

3,000

5,500

Credit Analyst

Degree

4-5

3,500

7,500

Internal Auditor

Degree

2-3

2,500

3,500

Personal Financial Consultant

Degree

1-3

2,800

4,500

Sales Officer/Executive

Diploma/Degree

0-1

2,300

4,500

Credit & Loans Officer

Diploma/Degree

1-3

2,300

3,500

Management Trainee

Diploma/Degree

0-1

2,500

3,200

Bank Clerk

SPM/STPM

0-1

1,500

2,000

Bank Teller

SPM/STPM

1-3

1,500

2,000

Loans Clerk

SPM/STPM

1-3

1,500

2,000

Hot Job | Figures are base salary not including superannuation.

10

FINANCE
SALARY RANGE ( PER MONTH)
Qualification

EXPERIENCE (YEARS)

MIN

MAX

Finance

Finance Manager

Degree

6-7

8,500

Finance and Administrative Manager

Post Graduate Diploma/Degree/Professional Degree/Masters

8,000

10,500

Internal Audit Manager

Degree

10,000

14,000

Finance Manager Investment

Degree

5-7

8,000

12,000

Senior Accountant

Diploma/Degree/ACCA/CIMA/ MACPA/CPA

6-7

8,000

12,000

Senior Auditor

Degree/Professional Certificate

4-5

7,000

9,000

Accountant

Degree/Professional Certificate

2-3

6,000

8,000

Claims Manager

Diploma/Degree

4-5

5,500

7,500

13,000

Credit Control Manager

Diploma/Degree

4-6

5,500

7,500

Accounts Payable Manager

Degree

3-4

5,000

7,000

Cost Accountant

Diploma/Degree/ACCA/CIMA/ MACPA/CPA

3-4

4,500

7,000

Financial Analyst

Degree

3-4

6,000

7,500

Finance Executive

LCCI Higher/Diploma/Professional Certificate

2-4

3,500

5,000

Team Leader Accounts

Diploma/Degree

3-4

4,000

6,500

Auditor

Degree/Professional Certificate

2-3

3,500

6,000

Senior Accounts Executive

LCCI Higher/Diploma/Professional Certificate

2-4

3,500

6,000

Accounts Executive

LCCI Intermediate /Diploma/Professional Certificate

1-3

3,000

4,500

Underwriting Officer

Diploma/Degree

1-3

2,800

4,000

Accounts Specialist (AP/AR)

Diploma/Degree

1-2

2,500

4,000

Fund Accounting Executive

Diploma/Degree

0-2

2,500

3,500

Credit Control Officer

Diploma/Degree

2-4

2,800

4,500

Claims Officer

Diploma/Degree

1-3

2,500

4,000

Payroll Officer

SPM/LCCI

1-2

2,500

3,200

Audit Assistant

Diploma/Degree

0-1

2,500

3,000

Accounts Assistant/Accounts Clerk

SPM/Certificate/Diploma

1-2

2,000

2,800

Credit Control Assistant

Diploma/Degree

1-2

2,000

2,800

Hot Job | Figures are base salary not including superannuation.

11

Corporate Professionals:
Salaries
Human resources
function support
logistics & warehousing
sales & marketing

12

overview
This year, the Malaysia Salary Guide 2014/15 combines the discipline of Human Resources
(HR), Function Support, Logistics & Warehousing, and Sales & Marketing as Corporate
Professionals. This categorisation reflects the nature of these professions which collectively
support the businesses of companies from administration to day-to-day activities. This
group is essential to Malaysias service driven economy.
When we speak of Corporate Professionals, there are two sub sectors which we cannot
afford to ignore Human Resources and Sales and Marketing.
There is an increasing demand from employers in Malaysia for HR professionals with a
consultative background primarily for the implementation of strategic HR programs (as
opposed to engaging a consulting firm to do so). The roles in demand within HR in the
coming year are Talent Acquisition Managers; Compensation and Benefits Managers; and
Head of Human Resources amongst others.
Sales and Marketing, in the meantime, joins Information Technology (IT), Engineering, and
Banking and Finance as sectors in which employers in Malaysia are most likely to pay to
relocate their talents. Among the roles which will continue to be highly in-demand in Sales
and Marketing are National Sales Managers and Digital Marketing Managers with both
skill sets growing increasingly important as sales and technology become more integrated
with our everyday lives.

13

Human Resources
SALARY RANGE ( PER MONTH)
Qualification

EXPERIENCE (YEARS)

MIN

MAX

HUMAN RESOURCES

HR Director

Degree/Professional Degree/Master

>15

15,000

Senior HR Manager

Diploma/Degree/Professional Degree/Master

7-10

8,000

30,000
18,000

Senior Recruitment Manager

Diploma/Degree

7-10

10,000

15,000

HR Manager

Degree

6-8

8,000

11,000

Talent Acquisition Manager

Higher Diploma/Degree

6-8

8,000

10,000
10,000

Compensation and Benefits Manager

Diploma/Degree

6-8

8,000

HR Manager

Diploma/Degree

3-4

5,000

7,000

Recruitment Manager

Diploma/Degree

3-4

5,000

7,000

Recruitment Specialist

Diploma/Degree

2-3

3,000

5,000

Compensation and Benefits Specialist

Diploma/Degree

2-3

3,000

4,500

HR Generalist

Degree in HR or equivalent

2-3

3,500

4,500

HR Officer/Executive

Diploma/Degree

2-3

3,000

4,500

Training Specialist

Diploma/Degree

2-3

3,000

4,500

Recruitment Executive

Diploma/Degree

2,500

3,500

Payroll Specialist

STPM/Diploma

2-3

2,800

3,500

Payroll Assistant

Certificate/Diploma

1-2

1,800

3,000

HR Assistant

SPM/Diploma

1-2

2,000

3,000

Hot Job | Figures are base salary not including superannuation.

14

function support
SALARY RANGE ( PER MONTH)
Qualification

EXPERIENCE (YEARS)

MIN

MAX

FUNCTION SUPPORT

Finance and Admin Manager (senior)

Diploma/Degree/ACCA

8-10

10,000

16,000

Purchasing Manager

Degree

6-8

8,000

11,000

Personal Assistant to CEO

Diploma/Degree

8-10

6,500

9,000

Office Manager

Diploma

4-6

6,000

7,500

Executive Secretary/Personal Assistant

PSC Certificate/Diploma

3-5

4,000

7,000

Safety Officer

Licensed Safety Officer

4-7

4,500

6,000

Administrator

Diploma/Degree

3-5

3,500

5,000

Procurement Executive

Degree

3-5

3,500

5,000

Purchasing Executive

Degree

4-5

3,500

5,000

Litigation Paralegal

Degree

2-4

3,500

5,000

Finance and Admin Executive

Diploma/ Degree/ACCA

2-4

3,000

4,500

Document Controller

Diploma/Degree

2-5

3,500

5,500

Secretary

PSC/Diploma

2-3

3,500

5,000

Service Specialist

Diploma/Degree

1-3

2,200

4,000

Project Administrator

Diploma/Degree

1-3

2,200

3,500

Event Coordinator

Diploma/Degree

1-3

2,200

4,000

Administrative Executive

Diploma/Degree

2-3

2,200

3,500

Junior Secretary

PSC

1-2

2,500

3,000

Order Processing Assistant

SPM/Diploma

1-2

1,800

2,500

Customer Service Executive

Diploma/Degree

1-2

2,000

2,800

Administrative Assistant

SPM/Corporate Admin Certificate

1-2

1,800

2,500

Front Desk Assistant

SPM

1-2

1,800

2,500

Personal Driver

SPM

2-3

1,800

2,500

Data Entry Assistant

SPM

1-2

1,500

1,600

Despatch

SPM

1-2

1,200

1,500

Hot Job | Figures are base salary not including superannuation.

15

logistics & warehousing


SALARY RANGE ( PER MONTH)
Qualification

EXPERIENCE (YEARS)

MIN

MAX

LOGISTICS & WAREHOUSING

Senior Warehouse Manager

Diploma/Degree

8-10

7,500

10,000

Purchasing Manager

Diploma

8-10

6,500

10,000

Supply Chain Manager

Degree

5-8

7,500

12,000

Senior Buyer

Diploma/Degree

8-10

7,500

12,000

Logistic & Planning Manager

Diploma/Degree

5-10

7,500

12,000

Warehouse Manager

Diploma/Degree

4-5

6,000

8,000

Assistant Distribution Manager

Degree

4-5

5,500

7,000

Warehouse Supervisor

Degree

3-5

3,000

5,000

Operations Executive

Diploma/Degree

2-3

3,000

4,500

Buyer

Diploma/Degree

2-3

3,500

5,000

Warehouse Executive

Diploma

2-3

2,200

4,000

Logistic Coordinator

Diploma/Degree

3-5

3,000

5,000

Shipping Supervisor

Diploma/Degree

3-5

2,500

4,000

Stock Controller

STPM/SPM

2-3

2,300

3,000

Crane Driver

Certificate

3-4

1,500

1,800

Forklift Driver

SPM

3-5

1,400

2,800

Delivery Assistant

SPM

1-2

1,300

2,200

Shipping Assistant

SPM/Certificate

1-3

1,600

2,800

Storekeeper

SPM

1-2

1,600

2,200

Warehouse/Store Assistant

PMR/SPM

1-3

1,300

2,200

Packer

SPM

1-2

1,200

1,600

Hot Job | Figures are base salary not including superannuation.

16

17

sales & marketing


SALARY RANGE ( PER MONTH)
Qualification

EXPERIENCE (YEARS)

MIN

MAX

SALES & MARKETING

Head of Sales & Marketing

Higher Diploma/Degree/Masters

>10

12,000

25,000

Sales Director

Higher Diploma/Degree

>10

12,000

25,000

Business Development Director

Diploma/Post Graduate Diploma/Degree/Professional Degree

8-10

12,000

18,000

VP Corporate Strategy & Planning

Degree/MBA

7-10

12,000

25,000

Assistant Country Manager

Degree/MBA

7-10

12,000

18,000

Corporate Communications Director

Degree/Masters

8-10

12,000

20,000

VP Marketing Regional

Higher Diploma/Degree

8-10

12,000

25,000

Head of Channel Management

Post Graduate Diploma/Degree/Professional Degree

8,000

15,000

Sales Manager

Higher Diploma/Degree

7,500

15,000

Business Development Manager

Higher Diploma/Degree

7,500

12,000

Marketing Manager

Higher Diploma/Degree

7,000

10,000

Brand Manager

Higher Diploma/Degree

5-8

7,000

10,000

Marketing Communication Manager

Higher Diploma/Degree

7,000

10,000

Area Sales Manager

Degree

5-8

9,000

15,000
12,000

PR Manager

Higher Diploma/Degree

5-6

7,000

Channel Manager

Degree

4-5

5,000

8,000

Channel Sales Manager

Degree/Master

5-7

5,000

8,000

Marketing Manager

Higher Diploma/Degree

4-5

5,000

8,000

Sales Manager

Degree

4-5

5,000

8,000

Hot Job | Figures are base salary not including superannuation.

18

sales & marketing


SALARY RANGE ( PER MONTH)
Qualification

Advertising Manager

EXPERIENCE (YEARS)

Higher Diploma/Degree

4-5

MIN

MAX

5,000

8,000

PR Manager

Degree

4-5

5,000

8,000

Key Account Manager

Diploma/Degree

3-5

4,500

6,500

Brand/Product Manager

Higher Diploma/Degree

3-4

5,000

8,000

Senior Sales Executive

Diploma/Degree

3-5

4,000

4,800

Retail Supervisor / Retail Executive

Diploma/Degree

3-5

2,800

3,800

Marketing Executive

Diploma/Degree

2-4

3,000

4,500

Sales Coordinator

SPM

2-4

2,300

3,500

Sales Executive

SPM/Diploma/Degree

1-2

2,200

3,000

Customer Service Executive

Diploma/Degree

2-3

2,300

3,000

Marketing Assistant

STPM/Diploma

2-3

1,800

2,800

Market Research

Diploma/Degree

2-4

2,200

3,000

Sales Co-ordinator

SPM

2-3

2,200

3,000

Merchandiser

SPM/Certificate

1-2

1,200

1,800

Promote/Retail Assistant

SPM/Certificate

1-2

1,500

2,200

Hot Job | Figures are base salary not including superannuation.

19

Kelly IT Resources:
Salaries

20

overview
The information technology sector has enjoyed tremendous growth in the last two
decades in Malaysia starting from the mid-90s where national initiatives like the
Multimedia Super Corridor (MSC) was launched. Today, the industry employs over
130,000 people and is regarded as among the larger sectors in the country. The
initiative of MSC is under the purview and management of the Multimedia Development
Corporation (MDeC).
Both the public and private Institutions of Higher Learning (IHLs) in Malaysia have heeded
the MSC agenda by establishing programmes and working relationships with technology
giants such as IBM, Dell, Apple, Google, Hewlett Packard, and Huawei Technologies, just
to name a few. Specific programmes are also drafted between relevant IHLs and various
companies to nurture specialised talent.
On market trends, MSC Malaysias Talent Supply-Demand Study 2010-2013 report cites
that 90 percent of companies hired Information, Communication and Technology (ICT)
talents with at least one to five years of experience, with only 10 percent of companies
hiring fresh graduates. The study was conducted with more than 1,000 companies and 133
faculties in IHLs, in addition to secondary research and consultation with industry experts.
Current skill gaps highlighted by the study saw software development (42 percent) skills
topping the list followed by database (23 percent) and networking and security (18
percent). Additionally, the creative and animation industry too is one where Malaysia has
grown exponentially over the past few years with many of our locally developed animated
programmers showing all over the world, from China and Indonesia to UK and the
Middle East.

21

information technology
SALARY RANGE ( PER MONTH)
Qualification

EXPERIENCE (YEARS)

SAP Team Lead

Degree/Masters

MIN

8-12

MAX

22,000

30,000

Program Director

Degree/Masters/PMP

12-18

22,000

35,000

Chief Technical Officers/Chief Information Officers

Degree/Masters

12-18

22,000

35,000

Project Directors

Degree/Masters/PMP

12-18

16,000

25,000

Service Delivery Directors

Degree/Masters/PMP

12-18

16,000

25,000

Sales Directors

Degree/Masters

12-18

16,000

25,000

Software Development Manager

Degree

8-12

13,000

18,000

Lead Software Developer

Degree

5-8

9,500

15,000

Solutions Architect (Senior)

Degree

6-10

11,000

15,000

Implementation & Technical Support Manager

Degree

6-8

11,000

15,000

Billing Systems Specialist

Degree

6-10

8,500

15,000

Unix Specialist

Degree

5-8

8,500

12,000

Information Security Manager

Degree

5-8

11,000

15,000

Project Manager

Degree

3-5

7,000

10,000

Software Sales Manager

Degree

4-6

6,500

9,000

Business Consultant

Degree

5-7

6,500

9,000

Wintel Specialist

Degree

4-8

5,500

9,000

Senior Systems Engineer

Degree

6,000

8,000

IT Manager

Degree

4-6

6,000

8,000

Service Delivery Manager

Degree

5-8

6,500

10,000

SAP Consultants

Degree

4-6

6,500

13,000

Systems Analyst

Degree

3-5

6,000

8,500

Problem & Change Management Specialist

Degree

3-5

5,500

8,000

ETL Developers

Degree

3-6

5,500

8,000

IT Marketing Manager

Degree

4-6

5,000

8,000

Security Analyst

Degree

3-5

5,000

8,000

Logistics Manager

Degree

3-5

5,500

7,500

Business Development Manager

Degree

3-5

5,500

8,000

BI Consultant

Degree

3-5

6,500

10,000

Websphere Application Developer

Degree

3-5

6,500

10,000

Solutions Architect (Junior)

Degree

2-4

5,500

7,000

Hot Job | Figures are base salary not including superannuation.

22

information technology
SALARY RANGE ( PER MONTH)
Qualification

Inside Sales Manager

EXPERIENCE (YEARS)

Degree

MIN

4-5

MAX

5,500

9,000

IT Supply Chain Manager

Degree

3-5

5,500

8,000

Account Manager

Degree

3-4

5,500

7,000

Technical Writer

Degree

3-5

5,500

8,000

Database Administrator

Degree

2-3

5,000

7,500

Quality Assurance Specialist

Degree

3-5

5,000

7,000

Billing Systems Engineer

Degree

2-4

4,500

6,000

Technical Consultant

Degree

2-3

4,500

6,000

Pre-sales Engineer

Degree

2-4

4,500

6,000

Systems Engineer

Degree

2-3

4,500

6,000

Unix / Linux OS Engineer

Degree

2-5

5,000

8,000

Java Developer

Degree

1-3

5,000

7,000

IT Procurement Specialist

Degree

2-4

4,500

6,000

Systems Programmer

Degree

4,500

5,500

Helpdesk Tech Support (foreign language expertise)

Degree

2-3

5,000

8,000

IT Trainers

Degree

2-3

4,500

7,000

Network Administrator

Degree

2-3

4,500

5,500

Programmer

Degree

1-2

3,800

4,500

Web Designer

Degree

4,500

5,000

Software Engineer

Degree

2-3

4,500

6,000

Analyst Programmer

Degree

4,500

6,000

Channel Sales Specialist

Degree

2-3

4,000

6,000

Inside Sales Specialists

Degree

2-3

4,000

6,000

Help Desk Analyst

Degree

2-3

4,500

5,500

IT Marketing Communications Executive

Degree

2-4

3,500

4,500

IT Administrator

Diploma/Degree

1-2

3,000

4,000

IT Executive

Higher Diploma/Degree

3,500

4,500

Automation Support Engineer

Degree

1-3

3,800

5,500

Technician

Diploma

1-3

2,800

4,500

Hot Job | Figures are base salary not including superannuation.

23

Kelly Engineering:
Salaries

24

overview
In terms of new entrants to the employment market, there have been no less than 13,000
engineering graduates from Malaysias public universities between 2008 and 2012.
Malaysias public universities graduates from the field of engineering are increasingly
in hot demand by leading engineering companies like Strand Aerospace and Linde.
This healthy pattern is perhaps attributed to the global rankings of the said universities.
For instance, Universiti Sains Malaysia (USM) is ranked an outstanding 38th placing for
chemical engineering worldwide while Universiti Malaya (UM) is ranked in the top 100 in
the fields of chemical, and electrical and electronics engineering.
Doing its part is also the Public Service Department (PSD) which awards 40 percent
of its scholarships to engineering students enabling them to further their studies at
renowned institutions such as the Massachusetts Institute of Technology (MIT), University
of Cambridge and University of Melbourne. All encompassing, this succinctly elevates the
engineering standards as practiced and demanded by the growing ambitions of Malaysia.
Conclusively, the field of engineering is anticipated to positively expand with the ongoing Government Transformation Programme (GTP) and the Economic Transformation
Programme (ETP). These are in addition to the High Income Talent Research Scientist
Engineer (HIT-RSE) managed by the Selangor Human Resource Development Centre
(SHRDC), and the Technology Specialist in Specific Domain Expertise (TeSSDE) which
is sponsored by the Economic Planning Unit (EPU) and owned by Might-Meteor
Advanced Manufacturing.
In Engineering, talents such as mechanical engineers, process engineers, civil engineers,
and health, safety and environment managers are much sought after in Malaysia.

25

Engineering
SALARY RANGE ( PER MONTH)
Qualification

Engineering Manager

EXPERIENCE (YEARS)

MIN

MAX

Degree

8-12

13,000

22,000

Utilities Manager

Degree

12-18

16,000

21,000

Head of Quality

Degree/MBA

12-18

13,000

19,000

Senior Project Manager

Degree

12-18

12,000

17,000

Lead Electrical Engineer

Degree

12-18

8,500

13,000

Business Development Manager

Degree

12-18

8,500

13,000

Quality Manager

Degree

8-12

9,000

13,000

Construction Manager

Degree

5-8

9,500

13,000

Project Manager

Degree

6-10

9,500

13,000

Naval Architect

Degree

6-8

8,500

9,500

Key Account Manager

Degree

6-10

8,500

13,000

Program Managers (Electronics/Semicon)

Degree

5-8

8,500

13,000
13,000

Piping Engineer

Degree

5-8

7,500

Mechanical Engineer

Degree

3-5

7,500

9,500

Process Engineer

Degree

4-6

7,500

11,000

Operations Manager

Post Graduate Diploma/Degree/Professional Degree/Masters

5-7

7,500

13,000

Project Sales Manager

Degree

4-8

7,500

13,000

Finance Manager

Post Graduate Diploma/Degree/Professional Degree

7,500

13,000

Automation Manager

Degree

4-6

8,500

16,000

Global Commodity Managers (Factory)

Degree

5-8

7,500

10,000

HSE Manager (Health, Safety & Environment)

Degree

4-6

7,500

8,600

Production Supervisor

Degree

3-5

6,500

8,500

Project Manager

Degree

3-5

6,500

8,500

Technical Manager

Technical Diploma/Degree

3-6

6,500

8,500

Senior Design Engineer

Degree

4-6

5,500

8,500

Firmware Engineer

Degree

3-5

4,500

7,500

Supplier Quality Engineer

Degree

3-5

4,000

7,500

Product Engineer

Degree

3-5

4,000

7,500

Quality Engineer

Degree

3-5

4,000

7,000

Electrical & Instrument Engineer

Degree

3-5

6,000

8,000

NPI Engineer

Degree

2-4

3,500

7,500

Hot Job | Figures are base salary not including superannuation.

26

Engineering
SALARY RANGE ( PER MONTH)
Qualification

EXPERIENCE (YEARS)

MIN

MAX

Automation Engineer

Degree

4-5

4,500

7,500

Welding Engineer

Degree

3-5

4,500

6,500

Service Engineer

Degree

3-4

3,800

6,000

Design Engineer

Degree

3-5

3,800

6,500

Quantity Surveyor

Degree

2-3

4,500

7,000

Maintenance Engineer

Degree

3-5

4,500

7,500

Chemical Engineer

Degree

2-4

4,500

6,500

Mechanical Engineer

Degree

2-3

4,500

6,500

Civil Engineer

Degree

2-4

3,800

5,500

R&D Engineer

Diploma/Degree

2-3

3,500

5,500

Associate Engineer

Diploma

2-5

3,800

5,500

Chargeman

Diploma/Chargeman Certificate

1-3

3,800

6,500

QA Inspector

Degree

2-4

3,500

5,500

Sales Engineer

Technical Diploma/Degree

3,500

5,500

Assembly Engineer

Degree

2-3

3,500

5,500

Test Engineer

Technical Diploma/Degree

2-3

2,700

4,500

Site Supervisor

Certificate/Diploma

2-3

2,700

4,300

Safety Inspector

Safety Certificate/Diploma

1-2

2,700

4,800
3,500

Manufacturing Specialist

Certificate

2,200

Draughts Person

Diploma/Degree

2-3

2,200

3,000

Technician

Technical Diploma

2,000

2,800

Electrical Technician

Technical Diploma

2-3

2,000

2,800

Hot Job | Figures are base salary not including superannuation.

27

Malaysia Corporate Office


Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2203 0808
Fax: (60) 3 2203 0909
Email: info@kellyservices.com.my

MELAKA
35, Jalan Melaka Raya 11
Taman Melaka Raya
75000 Melaka.
Tel: (60) 6 282 8826
Fax: (60) 6 282 9218
Email: melaka@kellyservices.com.my

KELLY IT Resources
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2141 8173
Fax: (60) 3 2141 6263
Email: info@kellyit.com.my

KLANG VALLEY
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2203 2688
Fax: (60) 3 2203 2777
Email: kl@kellyservices.com.my

PENANG
1-2-11 Krystal Point Corporate Park
Jalan Tun Dr Awang
Bayan Lepas
11900 Penang
Tel: (60) 4 641 1613
Fax: (60) 4 642 8803
Email: penang@kellyservices.com.my

KELLY Engineering Resources


Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2141 8173
Fax: (60) 3 2141 6263
Email: info@kellyengineering.com.my

JOHOR BAHRU
Suite 13A.03, Level 13A
Johor Bahru City Square (Office Tower)
106-108, Jalan Wong Ah Fook
Johor Bahru, 80000 Johor Darul Takzim
Tel: (60) 7 227 2698
Fax: (60) 7 227 2663
Email: jb@kellyservices.com.my
Suite 13A.12, Level 13A
Johor Bahru City Square (Office Tower)
106-108, Jalan wong Ah Fook
Johor Bahru, 80000 Johor Darul Takzim
Tel: (60) 7 227 2698
Fax: (60) 7 227 2663
Email: jb@kellyservices.com.my

kellyservices.com.my

1-2-12 Krystal Point Corporate Park


Jalan Tun Dr Awang
Bayan Lepas
11900 Penang
Tel: (60) 4 641 1613
Fax: (60) 4 642 8803
Email: penang@kellyservices.com.my
Contact Centre
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2203 2778
Fax: (60) 3 2203 2777
Email: callcentre@kellyservices.com.my

KELLY Financial Resources


Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2141 8173
Fax: (60) 3 2141 6263
Email: info@kellyfinancial.com.my
Corporate Professionals
Level 29, Menara Bank Islam
No 22, Jalan Perak
50450 Kuala Lumpur
Tel: (60) 3 2141 8173
Fax: (60) 3 2141 6263
Email: info@corporateprofessionals.com.my

KELLY Outsourcing
& Consulting Group
Level 32.1, Menara Standard Chartered
30, Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: (60) 3 2119 6888
Fax: (60) 3 2143 3989
Email: apac@kellyocg.com.my
BTI Consultants
Level 32.1, Menara Standard Chartered
30, Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: (60) 3 2119 6888
Fax: (60) 3 2143 3989
Email: apac@bticonsultants.com
The Ayers Group
Level 32.1, Menara Standard Chartered
30, Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: (60) 3 2119 6888
Fax: (60) 3 2143 3989
Email: apac@ayers.asia

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