Fix

"MS are aware of problems with certain chipset/driver combinations and

the KB2670838 update
They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are
satisfied that they have solved the problems.
The recommendation in the meantime is that if the update doesn't install
first time, make sure it's uninstalled, and then hide it - Windows Update
will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating
when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms
is here.
http://technet.microsoft.com/en-us/ie/jj898509.aspx
Hope this helps Every One.

Try running system file checker through cmd.

http://support.microsoft.com/kb/929833

It is recommended to perform scan using:

http://www.malwarebytes.org/
Make sure your system is clean first. use CCleaner to get rid of junk files:
http://www.piriform.com/ccleaner/download
Perform scan for spyware also using superantispyware
http://www.superantispyware.com/
You could also use this one http://www.emsisoft.com/en/software/eek/

Also scan for viruses using your antivirus program and make sure it is
uptodate. if you don't have one then I recommend Avast FREE antivirus.

What the dllhost.exe *32 COM

Surrogate malware usually does?
Due to the generic nature of this infection, methods of installation may vary.
The dllhost.exe *32 COM Surrogate infections may often install themselves by
copying their executable to the Windows or Windows system folders, and then
modifying the registry to run this file at each system start. dllhost.exe *32
COM Surrogate will often modify the following subkey in order to accomplish
this:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
If your computer is infected with the dllhost.exe *32 COM Surrogate virus, this
infection may contact a remote host for the following purposes:

To report a new infection to its author

To receive configuration or other data

To download and execute arbitrary files (including updates or additional

malware)

To receive instruction from a remote attacker

To upload data taken from the affected computer

How do I know if dllhost.exe *32

COM Surrogate malware or not?
Because dllhost.exe *32 COM Surrogate is a common process in the Task
Manager, malware programs sometimes mask themselves by running under
the same process name of dllhost.exe *32 COM Surrogate. Other times, a
malware program may run, or inject, its service into an already running
dllhost.exe *32 COM Surrogate process. In either case, this masking action
can make it difficult to detect and remove these malware programs.
The easiest way to see if your computer is infected with malware running
under the dllhost.exe *32 COM Surrogate name, is to open your Windows
Task Manager by pressing CTRL + ALT + DELon your keyboard,

the right-click on the dllhost.exe *32 COM Surrogate which you suspect is
malware, and then click on Open file location
The dllhost.exe *32 COM Surrogate from Windows should be located in
theC:\Windows\System32 folder. Any file named dllhost.exe *32 COM
Surrogate located in other folder can be considered as a malware.
Should you be uncertain as to whether dllhost.exe *32 COM Surrogate is a
virus or not, we encourage you to submit the affected file
to https://www.virustotal.com/en/ to be scanned with multiple antivirus
engines.

How did dllhost.exe *32 COM

Surrogate infection got on my
computer?
The dllhost.exe *32 COM Surrogate virus is distributed through several
means. Malicious websites, or legitimate websites that have been hacked,
can infect your machine through exploit kits that use vulnerabilities on your
computer to install this Trojan without your permission of knowledge.
Another method used to propagate this type of malware is spam email
containing infected attachments or links to malicious websites. Cybercriminals spam out an email, with forged header information, tricking you into
believing that it is from a shipping company like DHL or FedEx. The email tells
you that they tried to deliver a package to you, but failed for some reason.
Sometimes the emails claim to be notifications of a shipment you have made.
Either way, you cant resist being curious as to what the email is referring to
and open the attached file (or click on a link embedded inside the email). And
with that, your computer is infected with the dllhost.exe *32 COM Surrogate
virus.
The threat may also be downloaded manually by tricking the user into thinking
they are installing a useful piece of software, for instance a bogus update for
Adobe Flash Player or another piece of software.

How to remove dllhost.exe *32 COM

Surrogate virus (Removal Guide)
This page is a comprehensive guide, which will remove the dllhost.exe *32
COM Surrogate infection from your computer. Please perform all the steps in
the correct order. If you have any questions or doubt at any point, STOP and
ask for our assistance.
STEP 1: Remove dllhost.exe *32 COM Surrogate Trojan.Poweliks with ESET
Poweliks Cleaner
STEP 2: Remove dllhost.exe *32 COM Surrogate virus with Malwarebytes
Anti-Malware Free
STEP 3: Remove dllhost.exe *32 COM Surrogate infection with HitmanPro
STEP 4: Double check for any left over infections with Emsisoft Emergency
Kit

STEP 1: Remove dllhost.exe *32

COM Surrogate Trojan.Poweliks
with ESET Poweliks Cleaner
In this first step, we will run a system scan with ESET Poweliks Cleaner to
remove Trojan.Poweliks that might be installed on your system.
1.

Poweliks will change your Internet Explorer security settings so that

you are unable to download files with it. To fix this, press the Windows
key (Windows Key) on your keyboard, and while holding it down, also
press the R key on your keyboard. This will open the Run dialog box as
shown below.

1.

Next, we will need to type inetcpl.cpl in the Run box to open the
Internet Explorer settings.

2.

In Internet Explorer, click on the Security tab, then on Reset all zones
to default level button. Click on Apply and OK to save these settings.

3.

Next, we will need to download ESET Poweliks Cleaner from the below
link:
ESET POWELINKS CLEANER DOWNLOAD LINK (This link will
download ESET Poweliks Cleaner on your computer)

4.

Once the ESET Poweliks Cleaner tool has been downloaded, look for
the file called ESETPoweliksCleaner.exe on your desktop and double-

click it.

5.

You will now be shown the main screen for the ESET Poweliks Cleaner
and it will begin to search for the infection. If the tool detects Poweliks, it
will state that it found it and then ask if you wish to remove it.

If Poweliks is detected, then press the Y button on your keyboard. ESET

Poweliks Cleaner will now remove the Poweliks trojan from your
computer.

STEP 2: Remove dllhost.exe *32

COM Surrogate virus with
Malwarebytes Anti-Malware Free
Malwarebytes Anti-Malware Free uses industry-leading technology to detect
and remove all traces of malware, including worms, Trojans, rootkits, rogues,
dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should
run alongside antivirus software without conflicts.
1.

You can download download Malwarebytes Anti-Malware from the

below link.
MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will
open a new web page from where you can download Malwarebytes AntiMalware Free)

2.

Once downloaded, close all programs, then double-click on the icon on

your desktop named mbam-setup-consumer-2.00.xx to start the
installation of Malwarebytes Anti-Malware.

You may be presented with a User Account Control dialog asking you
if you want to run this file. If this happens, you should click Yes to
continue with the installation.
3.

When the installation begins, you will see the Malwarebytes AntiMalware Setup Wizardwhich will guide you through the installation
process.

To install Malwarebytes Anti-Malware on your machine, keep following

the prompts by clicking the Next button.

4.

Once installed, Malwarebytes Anti-Malware will automatically start and

you will see a message stating that you should update the program, and
that a scan has never been run on your system. To start a system scan
you can click on the Fix Now button.

Alternatively, you can click on the Scan tab and select Threat Scan,

then click on theScan Now button.

5.

Malwarebytes Anti-Malware will now check for updates, and if there are
any, you will need to click on the Update Now button.

6.

Malwarebytes Anti-Malware will now start scanning your computer for

the dllhost.exe *32 COM Surrogate virus. When Malwarebytes AntiMalware is scanning it will look like the image below.

7.

When the scan has completed, you will now be presented with a
screen showing you the malware infections that Malwarebytes AntiMalware has detected. To remove the malicious programs that
Malwarebytes Anti-malware has found, click on the Quarantine All
button, and then click on the Apply Now button.

Please note that the infections found may be different than what is shown
in the image.
8.

Malwarebytes Anti-Malware will now quarantine all the malicious files

and registry keys that it has found. When removing the files,
Malwarebytes Anti-Malware may require a reboot in order to remove
some of them. If it displays a message stating that it needs to reboot your
computer, please allow it to do so.

After your computer will restart, you should open Malwarebytes AntiMalware and perform another Threat Scan scan to verify that there are
no remaining threats

STEP 3: Remove dllhost.exe *32

COM Surrogate infection with
HitmanPro
HitmanPro is a second opinion scanner, designed to rescue your computer
from malware (viruses, trojans, rootkits, etc.) that have infected your computer
despite all the security measures you have taken (such as anti-virus software,
firewalls, etc.). HitmanPro is designed to work alongside existing security
programs without any conflicts. It scans the computer quickly (less than 5
minutes) and does not slow down the computer.
1.

You can download HitmanPro from the below link:

HITMANPRO DOWNLOAD LINK (This link will open a new web page
from where you can download HitmanPro)

2.

Double-click on the file named HitmanPro.exe (for 32-bit versions of

Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows).
When the program starts you will be presented with the start screen as
shown below.

Click on the Next button, to install HitmanPro on your computer.

3.

HitmanPro will now begin to scan your computer for dllhost.exe *32
COM Surrogate malicious files.

4.

When it has finished it will display a list of all the malware that the
program found as shown in the image below. Click on the Next button,

to remove dllhost.exe *32 COM Surrogate virus.

5.

Click on the Activate free license button to begin the free 30 days
trial, and remove all the malicious files from your

STEP 4: Double check for any left

over infections with Emsisoft
Emergency Kit
The Emsisoft Emergency Kit Scanner includes the powerful Emsisoft Scanner
complete with graphical user interface. Scan the infected PC for Viruses,
Trojans, Spyware, Adware, Worms, Dialers, Keyloggers and other malicious
programs.
1.

You can download Emsisoft Emergency Kit from the below link.
EMSISOFT EMERGENCY KIT DOWNLOAD LINK ((This link will open a
new web page from where you can download Emsisoft Emergency Kit)

2.

Double-click on the EmsisoftEmergencyKit icon, then click on the

Extract button.

3.

On your desktop you should now have a Start Extract Emsisoft

Emergency Kit icon, double-click on it, then when the program will start

allow it to update its database.

4.

Once the Emsisoft Emergency Kit has update has completed,click on

the Scan tab, and perform a Smart Scan.

5.

When the scan will be completed,you will be presented with a screen

reporting which malicious files has Emsisoft detected on your computer,
and youll need to click onQuarantine selected objects to remove them.

Your computer should now be free of the dllhost.exe *32 COM Surrogate
infection. If you are still experiencing problems while trying to remove
dllhost.exe *32 COM Surrogate virus from your machine, please start a new
thread in our Malware Removal Assistance forum.