Professional Documents
Culture Documents
II.
Situation analysis
What positive and negative forces are operating?
Who is involved and/or affected?
How are they involved and/or affected?
May include a communication audit or stakeholder analysis
May also include a SWOT analysis
III.
Campaign goal
What is the desired situation? What do we want to achieve?
IV.
Target publics
Who internal and external must the program respond to, reach, and affect?
You may personify the target stakeholder and include demographics, psychographics,
and technographics
V.
Objectives
What must be achieved with each public to accomplish the program goal?
Remember that objectives must be SMART and be outcomes-based, not merely output
May be stated this way: Current Behavior Desired Behavior; Current Mindset Desired
Mindset (this is to really see what outcome you want)
VI.
Key Message/s
What do we say and how?
What message content must be communicated to achieve the outcomes stated
in the objectives?
VII.
Strategy
In general, a strategy statement should contain the following elements: publics, logic,
communication channel, type of medium, timing. These items are defined as follows:
Publics. These have already been identified in your objectives. Each strategy should
therefore be directed at a specific public in order to keep the focus on program
objectives.
Logic. This element presents the foundation for the tactics that follow. Specifically state
what should be emphasized to publics in the tactics and why.
Communication channel. These include mass media channels (print and broadcast),
interpersonal channels (such as meetings) and special events (but a specific event
should not be included in the strategy statement). Channels can be directed toward
internal publics and external publics.
Type of medium. Media can be controlled (advertising, meetings) and uncontrolled
(news stories). Different attributes are attached to each type of medium.
Timing. The implementation of many strategies requires careful timing. Key publics
most directly affected by an organization's actions often need to receive information
before other publics (such as with implementing layoffs). Prioritizing publics, then, can
help identify timing considerations.
Check out this link for more tips on writing the strategy:
http://www.uiowa.edu/~c019162/strategy.htm
VIII.
Tactics/Tools
Who will be responsible for implementing each of the action and communication tactics?
What is the sequence of the events and the schedule (timetable)?
How much will the program cost (budget)?
IX.
X.
40%
40%
20%
20%
10%