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Legato NetWorker Module for

Microsoft Exchange Server


Installation Guide

Release 3.0
Windows 2000 Version

2001, Legato Systems, Inc. All rights reserved.


Legato, the Legato logo, Legato NetWorker, ClientPak, Octopus, and SmartMedia are registered trademarks; and Celestra, Co-StandbyServer, eCluster,
GEMS, SnapShotServer, and StandbyServer are trademarks of Legato Systems, Inc. in the United States and/or other countries.
All other trademarks are the trademarks of their respective owners.
Legato NetWorker Module for Microsoft Exchange Server Installation Guide, Release 3.0
February 2001
e6-1463-01

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Contents
Preface....................................................................................................................... 7.
Product Documentation .................................................................................................................. 7.
Conventions.................................................................................................................................... 7.
Information and Services ................................................................................................................ 8.
General Information ................................................................................................................. 8.
Technical Support .................................................................................................................... 9.
Customer Service..................................................................................................................... 9.
Customer Feedback ....................................................................................................................... 9.

Chapter 1: Introduction.......................................................................................... 10.


NetWorker Software ..................................................................................................................... 10.
NetWorker Module for Microsoft Exchange Server Software ....................................................... 11.
New Features in this Release....................................................................................................... 11.

Chapter 2: Installation............................................................................................ 12.


Installation Roadmap.................................................................................................................... 12.
System Requirements............................................................................................................ 13.
Privileges Required for Installation......................................................................................... 14.
Installing NetWorker Module for Microsoft Exchange Server ....................................................... 14.
How to Start the Installation from a Local CD-ROM............................................................... 14.
How to Start the Installation from a Remote CD-ROM Drive ................................................. 15.
How to Start the Installation from a Downloaded File ............................................................ 15.
How to Complete the Installation ........................................................................................... 15.
Possible Installation Problems ............................................................................................... 16.
Registration Name ........................................................................................................... 16.
Setup Initialization Error .................................................................................................. 16.
Using Microsoft Systems Management Server (SMS) for Installation ................................... 16.
How to Create Application Source Directories ....................................................................... 17.
How to Create the SMS Installation Package ........................................................................ 17.
How to Create the Installation or Uninstallation Job .............................................................. 18.
Installing NetWorker Module Software in a Microsoft Cluster ...................................................... 19.
Enabling and Registering Software .............................................................................................. 20.
Enabler Codes ....................................................................................................................... 20.

Legato NetWorker Module for Microsoft Exchange Server


Installation Guide

Contents

Temporary Enablers ........................................................................................................ 20 .


Enter the Temporary Enabler .......................................................................................... 20.
Obtain a Permanent Enabler ........................................................................................... 21.
How to Obtain an Authorization Code.................................................................................... 21.
How to Complete the Registration Form.......................................................................... 21.
How to Print and Send the Registration Form ................................................................. 22.
How to Enter the Authorization Code .............................................................................. 22.
Web Registration and Authorization....................................................................................... 23.
Removing the NetWorker Module Software ................................................................................. 23 .

Legato NetWorker Module for Microsoft Exchange Server


Installation Guide

vi

Preface

The Legato NetWorker Module for Microsoft Exchange Server Installation Guide, Release
3.0, provides instructions on how to install the Legato NetWorker for Microsoft
Exchange Server software.
After you install the NetWorker Modulesoftware, refer to the Legato NetWorker Module
for Microsoft Exchange Server Administrators Guide and the programs online help for
detailed instructions on how to configure, administer, and use the NetWorker Module
software.
The information in this guide is intended for system administrators who are
responsible for installing software and maintaining the servers and clients on a
network. Operators who monitor the daily backups may also find this manual useful.

Product Documentation
Legato offers an extensive archive of product documentation at its web site
www.legato.com. Most of the documents are in Adobe Acrobat Portable Document
Format (PDF), and can be viewed by downloading and installing the Adobe Acrobat
Reader. The Reader is available in the /viewers/acroread directory on the Legato
Documentation Suite CD-ROM, or directly from Adobe at www.adobe.com. To install
and use the Reader on the platform of your choice, refer to the instructions in the
CD-ROMs /viewers/acroread/readme.txt file or at the Adobe web site.

Conventions
This document uses the following typographic conventions and symbols to make
information easier to access and understand.
Convention

Indicates

Example

boldface

Names of DOS or UNIX line


commands, daemons, options,
programs, or scripts

The nsradmin command starts the


command line version of the administration
program.

italic in text

Pathnames, filenames, computer Displayed messages are also written to


names, new terms defined in the /nsr/logs/daemon.log.
Glossary or within the chapter,
or emphasized words

Legato NetWorker for Microsoft Exchange Server


Installation Guide

Preface

Convention

Indicates

Example

italic in command line

A variable that you need to


provide in the command line

nwadmin -s server-name

fixed-width

Examples and information


displayed on the screen

media waiting: recover waiting for


8mm 5GB tape volume name

fixed-width,
boldface

Commands and options that


nsr_shutdown -a
you must type exactly as shown

Menu_Name>Com A path or an order to follow for


mand>Command
making selections in the GUI
Important:

Information that you must read


and follow to ensure successful
backup and recovery of your
data

Volume>Change Mode>Appendable

Important: You must install the NetWorker


Module software in the same directory
where you installed the NetWorker client
binaries.

Information and Services


Legato offers a variety of methods, including electronic, telephone, and fax support, for
you to obtain company, product, and technical information.

General Information
The Legato web site provides most of the information that you might need. If you want
technical bulletins and binary patches, you can also access the Legato FTP site. If you
have specific sales or training needs, e-mail or call Legato.

Legato Service or Resourcea

Technical
Bulletins

Company &
Binary
Product
Training
Patches Information Programs

www.legato.com

Yes

Yes

ftp.legato.com (log in as anonymous)

Yes

Yes

Legato Inside Sales,


(408) 530-3000 or sales@legato.com
Legato Education Services,
(408) 530-3099 or
training@legato.com

Yes

Yes

Yes
Yes

a. For detailed information about our services, support policies, and software subscriptions, refer to the
Legato Customer Service and Support Guide included in the media kit.

Legato NetWorker for Microsoft Exchange Server


Installation Guide

Preface

Technical Support
The Support section of the Legato web site provides contact information, software
patches, technical documentation, and information about available support programs.

If you have an active support agreement, you may access TechDialog, the Legato
integrated product knowledge base. You may also contact Legato Technical
Support for help with Legato software issues.

If you do not have an active support agreement, contact LegatoCare to purchase


annual Software Update Subscriptions, Legato Technical Support services, or
per-update/per-incident support.

Customer Service
Legato provides a variety of ways for you to contact Customer Service. To register your
Legato products, go to the Legato licensing web site. To ask questions about licensing,
to transfer licenses, or to learn the status of your order, contact Legato using one of the
following methods.
Customer Service

Contact

Legato licensing web site

http://license.legato.com

Telephone number

(650) 812-6063 (option 3)

Fax number

(650) 812-6220

E-mail

service@legato.com

E-mail for order status

order_admin@legato.com

Customer Feedback
Legato welcomes your comments and suggestions about software features, the
installation procedure, and documentation. Please send any suggestions and
comments to feedback@legato.com. You will receive a notice confirming receipt of your
e-mail. Although we cannot respond personally to every request, we consider all your
comments and suggestions during product design.
Help us improve our documentation and be eligible to win a prize by completing a
brief survey. Visit the Legato web site at www.legato.com, go to the Manuals page, and
then look for the link to the Legato Documentation Survey.

Legato NetWorker for Microsoft Exchange Server


Installation Guide

Chapter 1: Introduction

This chapter provides brief descriptions of the NetWorker and NetWorker Module for
Microsoft Exchange Server (formerly BusinesSuite Module) software. It contains the
following sections:

NetWorker Software on page 10

NetWorker Module for Microsoft Exchange Server Software on page 11

New Features in this Release on page 11

NetWorker Software
Legato NetWorker software is a network data storage management solution that
protects and helps manage data across an entire network. NetWorker simplifies the
storage management process and reduces the administrative burden by automating
and centralizing data storage operations. As a network expands or as the amount of
data grows, NetWorker software provides the capacity and performance to protect it.
With NetWorker, you can:

Perform automated lights out backups during non-peak hours.

Administer, configure, monitor, and control NetWorker software functions from


any system on a network.

Centralize and automate data management tasks.

Increase backup performance by simultaneously sending more than one save


stream to the same device.

Optimize performance using parallel save streams to a single device, or to


multiple devices or storage nodes.

NetWorker client/server technology uses the network protocol Remote Procedure Call
(RPC) to back up data. The NetWorker server software consists of several server-side
services and programs that oversee backup and recover processes. The NetWorker
client software consists of client-side services and user interface programs.
The NetWorker server:

Oversees backup and recovery processes.

Maintains client configuration files.

Maintains an online client file index.

Maintains an online media database.

Legato NetWorker for Microsoft Exchange Server


Installation Guide

10

Chapter 1: Introduction

NetWorker Module for Microsoft Exchange Server Software


NetWorker Module for Microsoft Exchange Server (formerly BusinesSuite Module for
Microsoft Exchange Server) is an add-on module for the NetWorker software. It
integrates backup and restore procedures for Exchange Server databases with the
network-wide data protection of the NetWorker software . Together, these two
products provide reliable, high-performance data protection for Exchange Server
databases and mailboxes.

New Features in this Release


New features in this release include:

Support for Microsoft Exchange 2000 Server (Intel only) and Windows 2000

Recovery of storage groups and databases from Exchange Server Information


Store (IS) backups

Parallel backup and recovery of multiple storage groups and databases

Automatic mount and dismount of IS databases

Backup and restore of private mailboxes

Backup and recovery of Key Management Server (KMS) and Site Replication
Server (SRS)

Disaster recovery for Microsoft Exchange 2000 Server

An enhanced GUI that supports Exchange Server, Key Management Server and
Site Replication Server.

Improved support for MSCS clusters.

Support for multiple simultaneous backup and recover processes in Windows


Performance Monitor.

Legato NetWorker for Microsoft Exchange Server


Installation Guide

11

Chapter 2: Installation

This chapter describes how to install the Legato NetWorker Module software on
computers using the Windows 2000 operating system.

Installation Roadmap
The following list is a roadmap to follow when installing NetWorker Module software
on each Exchange Server that requires backup and recovery services. Read through the
roadmap and the referenced sections before installing the NetWorker Module
software.
Before you install the NetWorker Module software:
1. Review System Requirements on page 13.
2. Verify that you have the required user privileges. For details, see Privileges
Required for Installation on page 14.
3. Install the NetWorker Module for Microsoft Exchange Server software. For details,
see Installing NetWorker Module for Microsoft Exchange Server on page 14.
4. Enable and register NetWorker Module for Microsoft Exchange Server. For details,
see Enabling and Registering Software on page 20.
5. Configure a client resource on the NetWorker server for each client computer and
virtual server. For details, refer to the NetWorker Module for Microsoft Exchange
Server Administrators Guide.

Legato NetWorker for Microsoft Exchange Server


Installation Guide

12

Chapter 2: Installation

System Requirements
To install the NetWorker Module software, the following requirements must be met:

Exchange Server System Management Components installed; (when you install


Exchange Server, you must select System Management Components to provide
support for backup and recovery)

Windows 2000 Server, Advanced Server, or Data Center

Latest Windows 2000 Service Pack

NetWorker 5.7 or later for Windows 2000/NT client software

Approximately 9 MB of available space on the drive where you installed the


NetWorker client software. The installed software requires 4 MB of disk space.
Temporary files created during installation require additional space. After the
installation is complete, the temporary files are deleted.

A drive with up to 1 MB of free space on the computer running Exchange 2000


Server, for the Exchange Server online documentation files.

Important: If a previous version of NetWorker Module for Microsoft Exchange Server


is installed on the Exchange Server, remove it before you install the new NetWorker
Module software. For instructions, see Removing the NetWorker Module Software
on page 23.

Table 1 shows operating system and product compatibility for each of the components
required for the NetWorker Module software installation.
Table 1. Operating System and Product Compatibility

Product

Versions

Microsoft Exchange
2000 Server

Microsoft Exchange 2000


Windows 2000
Server or Microsoft Exchange (Intel only)
2000 Server, Enterprise Edition

Windows 2000,
Service Pack
(SP) 1

NetWorker Client for


Windows

5.7 and later

Windows 2000,
(Intel only)

Windows 2000
SP 1

NetWorker Server

5.1 and later

Windows NT,
AIX, HP-UX,

Compaq Tru64
UNIX, SGI
IRIX, SUN

SPARC

Refer to the
Legato Software
Compatibility
Guide available
from the Legato
web site at
www.legato.com.

Legato NetWorker for Microsoft Exchange Server


Installation Guide

Host Platform

Exchange
Server
Host Operating
System

13

Chapter 2: Installation

Privileges Required for Installation


Installing NetWorker Module requires multiple administrator or user privileges
because NetWorker Module software connects to both the NetWorker server and the
Exchange 2000 Server.
Table 2 lists the privileges you need to install and configure the NetWorker Module
software.
Table 2. Privileges Required for Installation and Configuration

Installation Tasks

NetWorker Server
Windows 2000
Administrator
Administrator Group Access

Install NetWorker Module

Create separate NetWorker volume pools for


Exchange Server database data and logical
log file backups (recommended)

Installing NetWorker Module for Microsoft Exchange Server


This section addresses installing the NetWorker Module for Microsoft Exchange Server
software from various media, including:

Local CD-ROM drive

Shared network location

Downloaded file from www.legato.com

How to Start the Installation from a Local CD-ROM


To use a CD-ROM drive on the local computer to start the installation:
1. Log on to Windows, using an account with Administrator privileges.
2. Load the NetWorker Module CD-ROM in the CD-ROM drive.
3. Open the Windows Explorer and select the CD-ROM drive.
4. Continue with the instructions in How to Complete the Installation on page 15.

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How to Start the Installation from a Remote CD-ROM Drive


To install the software from a remote CD-ROM drive:
1. Load the NetWorker Module CD-ROM in the CD-ROM drive of a Windows 2000
or Windows NT computer on the network.
2. Mount the CD-ROM drive as a shared network disk volume. For detailed
instructions, refer to Microsoft documentation.
3. Log on to the computer running Exchange 2000 Server.
4. Map a drive to the shared volume (CD-ROM drive) you created on the remote
system.
5. Continue with the instructions in How to Complete the Installation on page 15.

How to Start the Installation from a Downloaded File


To install NetWorker Module evaluation software downloaded from the Legato web
site:
1. Log on as Administrator or equivalent on the Exchange 2000 Server.
2. Create a temporary directory to hold the downloaded file.
3. Move the downloaded file to the temporary directory.
4. Extract the files from the downloaded file to the temporary directory.
5. When the extraction is complete, continue with the instructions in How to
Complete the Installation on page 15.

How to Complete the Installation


To complete the installation of the NetWorker Module software:
1. Exit all NetWorker programs.
2. Open the Windows Explorer and navigate to the directory holding the NetWorker
Module installation files.
3. Run SETUP.EXE to open the Setup Options dialog box and begin the installation.
4. In the dialog box that appears, select Install.
5. Enable the NetWorker Module software. For detailed instructions, see Enabling
and Registering Software on page 20.
The NetWorker Module setup program installs binary files in the same directory as the
existing NetWorker client, and adds the NetWorker User for Exchange Server icon to
the NetWorker Group in the Windows Start menu.

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Possible Installation Problems


Two known problems may occur during installation.

Registration Name
When you enter an enabler for the NetWorker Module for Microsoft Exchange Server,
the registration name may appear as Business Suite Module for Exchange. This occurs
because the NetWorker server controls the way the NetWorker Module software
displays its product name.
If you are using the NetWorker 6.0 software on your NetWorker server, the registration
name for the Module software that is displayed is NetWorker Module for Microsoft
Exchange Server. If you are using the NetWorker 5.7 software on your NetWorker server,
the registration name for the Module software that is displayed is BusinesSuite Module
for Microsoft Exchange Server. The NetWorker Module software works properly,
regardless of which product name is displayed.

Setup Initialization Error


During installation you may see this error message:
Insufficient memory to run setup
This message occurs on systems that have a large amount of memory and also have the
/3GB switch in their boot.ini files. If you encounter this error, set the default directory
to the Exchange setup\i386. Then run setup.exe with the -z option:
setup -z
For detailed instructions on using commands and switches, refer to the Legato
NetWorker Module for Microsoft Exchange Server Administrators Guide, Release 3.0. For
detailed information, refer to Installshield Knowledge Base Article #Q101828, available
at www.installshield.com.

Using Microsoft Systems Management Server (SMS) for Installation


NetWorker Module software supports the Microsoft Systems Management Server
(SMS) installation system. You can use SMS to configure your system to automatically
install NetWorker Module over an entire network.
For best results:
1. Set up the Exchange 2000 Server and SMS software before you install the
NetWorker Module software. For detailed instructions, refer to the Microsoft SMS
documentation.
2. Do not configure the SMS server on a NetWorker server host. You can, however,
configure the SMS server on a NetWorker client host.
3. Test the SMS software before you install NetWorker Module software.

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NetWorker Module software installation under SMS consists of three main procedures:

Creating the NetWorker Module software application source directory or


directories.

Creating the SMS installation package.

Creating the job to install or uninstall the NetWorker Module software on the
client computer(s).

These procedures are described in the following sections.

How to Create Application Source Directories


To create the NetWorker Module software application source directory:
1. Create a shared directory on one of the SMS site server's local disks. For example,
for Intel_shared_dir_name, create a directory called nwme30i
2. Copy all files from appropriate file on the NetWorker Module CD-ROM (i.e.,
\MSEXCHNG\1386\NETWORKR) to the corresponding shared directory you
created for those files on the SMS site server disk.

How to Create the SMS Installation Package


Package Command Manager (PCM) can run under Windows in the foreground, or in
the background as a service.
To run background (unattended) installations, you must have PCM running as a
Windows service on the target Windows client computer.
For more information about using PCM, refer to Microsoft knowledge base article
Q166765, Deploying Packages Successfully with the PCM Service.
To create the SMS installation package:
1. Use the SMS Administrator program to open the Packages window at the SMS site
server.
2. From the File menu, select New to open the Package Properties dialog box.
3. Click Import to open the File Browser dialog box.
4. To configure the NetWorker Module software installation as an automated,
background process requiring no user input, select Nwmsxchi.pdf from the
Intel_shared_dir_name directory on the SMS site server.
5. Click OK to close the File Browser dialog box and return to the Package Properties
dialog box.
6. Click Workstations to open the Setup Package for Workstations dialog box.
7. In the Source Directory field, enter your server name and shared directory name(s)
as \\server_name\Intel_shared_dir_name, where server_name is the name of the
SMS site server.
8. Click Close to return to the Package Properties dialog box.
9. Click OK to close the Package Properties dialog box.
The SMS installation package creation is complete.

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How to Create the Installation or Uninstallation Job


To create a job to install or uninstall NetWorker Module software :
1. Open the Packages window at the SMS site server.
2. Open the Sites window.
3. From the Packages window, select the NetWorker Module software package. Drag
this package to a computer in the Sites window. This opens the Job Details dialog
box.
4. In the Send Phase section of the Job Details dialog box, click Even If Previously
Sent.
5. In the Run Phase section of the Job Details dialog box, select a setup option (either
Install or Uninstall) from the menu under Run Workstation Command.
6. If you are using the PCM service (on Windows NT clients) to perform background
installations, specify the job runtime in the Mandatory After (not the Offer
After) portion of the Run Phase section of the Job Details dialog box.
7. Click OK in the Job Details dialog box to close the dialog box. SMS then displays
the Job Properties dialog box.
For further details on configuring the job in the Job Details dialog box, refer to
Microsoft SMS documentation.

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Installing NetWorker Module Software in a Microsoft Cluster


The procedures in this section are for using NetWorker Module within a Microsoft
cluster environment.

Important: Since the NetWorker Module software is automatically installed in the


same path as the NetWorker filesystem client, it is also installed on the local disk of
each node in the cluster. Do not install the NetWorker filesystem client or the
NetWorker Module software on a cluster disk.

To install and configure the NetWorker client software and the NetWorker Module
software in a Microsoft cluster:
1. Install the NetWorker client software and NetWorker Module for Microsoft
Exchange Server software on the local disk of each physical node. It is best to use
the default NetWorker installation directory.
When you install the NetWorker client software, you have the opportunity to specify the
names of the NetWorker server hosts that may be used to back up the cluster.
2. Install the enabler for the NetWorker Module software on the NetWorker server
host. For details on how to do this, see Enabling and Registering Software on
page 20.
3. The installation is complete.

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Enabling and Registering Software


This section provides information about enabling your NetWorker Module software
for evaluation, and after purchase.
You can use NetWorker Module for up to 30 days without entering an enabler code.
This is called evaluation mode. The software is fully functional during this time. After
30 days, the software does not work until you enter a temporary or permanent enabler
code. Details about these codes appear in the next section.

Enabler Codes
To use NetWorker Module beyond the 30 day evaluation period, you must enter an
Enabler code. There are two types of enabler codes:

Temporary enablers

Permanent enablers

Temporary Enablers
Temporary enabler codes make it possible to use the NetWorker Module software for
an additional period beyond the initial evaluation mode period. For more detailed
information, refer to the Legato NetWorker Administrators Guide for your NetWorker
server software.
At the end of the evaluation period, the NetWorker Module software is disabled. To
continue using it, you must purchase an Enabler Certificate and enter an Authorization
Code (see How to Purchase an Enabler Certificate on page 25).
Table 1 shows a temporary enabler code that you can enter to extend your evaluation
time for NetWorker Module. To obtain a temporary enabler code for NetWorker
software, refer to the Legato NetWorker Administrators Guide for your NetWorker
software.
Table 3. NetWorker Module Temporary Enabler
NetWorker Server Platform

Temporary Enabler

Windows 2000 or Windows NT

de5b60-aa1a2d-d3dca4

Enter the Temporary Enabler


To enter the temporary enabler code:
1. Log on to the NetWorker server as Administrator.
2. Open the NetWorker Administrator program. The program opens to the Configure
tab (in the right-hand window-pane).
3. On the Configure tab, under the Manage Server heading, click the Registration
button. The Registration dialog box opens.

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4. In the directory tree in the Registration dialog box, right-click on the NetWorker
server for which you want to enter a temporary enabler, and select Create from the
sub-menu that appears. The License Registration dialog box opens.
5. Enter the Temporary Enabler (use the one shown in Table 3 on page 20) in the
License Registration dialog box, and click OK.

Important: If the same evaluation enabler code is entered on more than one computer
on the same network, a copy violation error occurs and the NetWorker server software
is disabled.

Obtain a Permanent Enabler


You can purchase a permanent enabler from Legato in any of the following ways:

Contact Legato Inside Sales.

Send e-mail to sales@legato.com.

Contact an Authorized Legato Reseller.

Legato sends a permanent Enabler Certificate to you. This certificate provides the
Enabler code. You must also register the software and obtain an Authorization code.

How to Obtain an Authorization Code


After you receive your permanent enabler, you must obtain a permanent authorization
code to continue using NetWorker Module with the privileges specified in your
agreement.
To obtain the authorization code, complete a registration form and send it to Legato
Customer Service, as described in the following procedures.

How to Complete the Registration Form


To complete the registration form:
1. In the NetWorker Administrator software, Configure tab, click Set Up Server.
2. From the Set Up Server dialog box, select the Company Information tab.
3. Complete the information text boxes in the Company Information tab and click
OK. The product serial number is on your Enabler Certificate.
4. Enter your permanent enabler code:
a. Log on to the NetWorker server as Administrator.
b. Open the Server window and provide the requested information.
c. Open the Registration window and click the Create button.
d. Enter your code in the Enabler Code field.

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How to Print and Send the Registration Form


To print and send the registration form:
1. Click Registration in the Configure tab to open the Registration window.
2. Right-click the NetWorker Module software icon. Each NetWorker Module
product for which you entered an enabler code is represented by a separate icon in
the Registration window.
3. Select Edit from the pop-up menu to open the Edit Registration dialog box.
4. To print the registration form, which includes the enabler code you entered and the
company and product information you provided earlier:
a. Select the Tabular option from the View menu.
b. Select Print from the File menu.
5. Mail, fax, or e-mail the registration form to Legato Customer Service.
After receiving your completed registration form, Legato will return a unique
authorization code to you.

How to Enter the Authorization Code


You have 45 days from the time you enter your permanent enabler code to enter the
authorization code. After that time, the software is automatically disabled and you can
no longer use the NetWorker Module software for backup operations.
To continue using and permanently enable the NetWorker Module software, enter
your authorization code in the License Registration dialog box, as follows:
1. Click Registration in the Configure tab to open the Registration window.
2. Right-click the product icon.
3. Select Edit from the pop-up menu to open the Edit Registration dialog box.
4. Enter the authorization code for NetWorker Module in the Auth Code text box.
Click OK.
After you enter this code, the following message is displayed in the Expiration Date
text box:
Authorized No expiration date
Your NetWorker Module server is then fully enabled and authorized and operates with
no further restrictions.

Important: If you move the NetWorker Module software from one computer to
another or change the network address of a computer after the software is installed,
you must obtain a new authorization code. If you need to move your software or
reconfigure your network, first contact Legato Customer Service to obtain a Host
Transfer Affidavit to avoid an interruption in your
scheduled backups.

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Web Registration and Authorization


Legato offers registration and authorization services through the web so you can
register and authorize your Legato products in minutes. These services are available 7
days a week, 24 hours a day.
From the Legato home page at www.legato.com, click the eBusiness eNitiative button.
When the Legato eBusiness site page appears, follow the step-by-step instructions. For
online security purposes, be ready to enter your company code and contact code when
requested.

Important: Legato Web Registration and Authorization is available for all Legato
products except Open File Connection, Replica for Windows NT, Replica for NetWare,
Legato NetWorker Storage Node for MPE/iX, and Legato NetWorker ClientPak for
HP MPE/iX.

Removing the NetWorker Module Software


To remove the NetWorker Module software:
1. Open the folder on the CD-ROM or hard drive from which you installed the
NetWorker Module software, and run setup.exe to start the NetWorker Module
setup program.
2. Click Uninstall, and then click Next.
3. When removing the NetWorker Module software from a cluster, you must perform
the uninstall procedure on each cluster node.

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