Professional Documents
Culture Documents
March 2013
www.ubeeinteractive.com
Ubee Interactive Europe
Beech Avenue 54-80
1119 PW Schiphol Rijk
The Netherlands
Sales (email): eusales@ubeeinteractive.com
Support (email) uesupport@ubeeinteractive.com
Ubee Interactive
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
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36
38
39
40
43
45
46
49
50
52
53
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61
63
64
65
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Ubee EVW3226 Advanced Wireless Voice Gateway Subscriber User Guide January 2013
Introduction
Welcome to the Ubee family of voice and data networking products. This guide is specific
to the EVW3226 Advanced Wireless Voice Gateway and serves the following purposes:
Provides instructions on how to connect and operate the EVW3226.
Provides Web user interface instructions to configure and manage the EVW3226.
Provides the technical details needed to locally manage the EVW3226. This can
involve obtaining information from the gateway for support and troubleshooting.
Topics
See the following topics:
1.1
1.1.1
Safety
WARNING: The following information provides safety guidelines for anyone
installing and operating the EVW3226. Read all safety instructions in this guide
before attempting to unpack, install, operate, or connect power to this product.
Follow all instruction labels on the gateway itself. Comply with the following
safety guidelines for proper operation of the gateway.
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Follow basic safety precautions to reduce the risk of fire, electrical shock, and
injury. To prevent fire or shock hazard, do not expose the unit to rain and
moisture or install this product near water. Never spill any form of liquid on or
into this product. Do not use liquid cleaners or aerosol cleaners on or close to
this product. Clean with a soft dry cloth.
Do not insert objects into the products module openings or empty slots. Doing
so can accidentally damage its parts and/or cause electric shock.
Electrostatic discharge (ESD) can permanently damage semiconductor
devices. Always follow ESD-prevention guidelines for equipment handling and
storage.
Use only the power adapter supplied with the gateway. Do not attach the power
supply cable to building surfaces or floorings as this can damage the cable.
Rest the power cable freely without any obstacles. Do not place heavy items on top of
the power cable. Do not abuse, step, or walk on the cable.
Do not put any objects on top of the gateway as ventilation can be impacted. Do not
place the gateway on an unstable stand or table; it can fall and become damaged.
To protect the equipment from overheating, do not block the slots and openings in the
module housing that provide ventilation. Do not expose the EVW3226 to direct
sunlight. Do not place hot devices close to the gateway; it may degrade it or cause
damage.
1.1.2
Eco-Environmental Statements
The following eco-environmental statement applies to the EVW3226.
Packaging Collection and Recovery Requirements:
This product should not be disposed of with household waste.
Contact your city authorities for information on how electrical
appliances can be recycled. For more information regarding
collection and recovery of packaging and packaging waste within
specific jurisdictions, contact Ubee Interactive at
www.ubeeinteractive.com.
1.1.3
Regulatory Conformity
Ubee Interactive Corporation warrants that the EVW3226 Advanced Wireless Voice
Gateway meets the requirements for compliance in relation to the following directives:
2002/95/EC (The RoHS Directive) restricting the use of hazardous substances in
all Electrical and Electric Equipment.
2002/96/EC (The WEEE Directive) preventing/reducing Waste Electrical and
Electronic Equipment (WEEE).
2006/95/EC (The Low Voltage Directive) regulating all health and safety risks of
electrical equipment operating within certain voltage ranges.
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EN300328
EN301893
EN301489-1
EN301489-17
EN50385
EN55022
EN55024
EN60950-1
EN301893
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1.2
1.3
Requesting Support
Subscribers must contact their service provider for direct support. EVW3226 Advanced
Wireless Voice Gateway documentation support may be available at:
http://www.ubeeinteractive.com
1.4
Description
1 - RJ45 Ethernet Cable (yellow)
Length ~ 1.55 m
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Item
Description
1 - EVW3226 User Manual and Documentation
CD
Includes:
Please note that you will receive 1 power supply unit with your gateway, appropriate to your
country of residence.
1.5
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Item
1.6
Description
TEL1
TEL2
ETH1
ETH2
ETH3
ETH4
USB
RF
RESET
POWER
WPS
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WPS
Button
The WPS (WiFi Protected Setup) button is located on the right side of the EVW3226.
Refer to Using the WPS Option on page 64 for its function.
1.7
Downstream*
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Upstream*
Frequency Range: 5MHz ~ 85MHz
Modulation:
A-TDMA: QPSK, 8, 16, 32, 64QAM
S-CMDA: QPSK, 8, 16, 32, 64, 128QAM
Max Bandwidth of 4 Channels = 122.88 (108) Mbps, bandwidth per channel (up to
4 channels) = [QPSK 0.32 ~ 10.24 Mbps, 8 QAM 0.48 ~ 15.36 Mbps, 16 QAM 0.64
~ 20.48 Mbps, 32 QAM 0.80 ~ 25.60 Mbps, 64 QAM 0.96 ~ 30.72 Mbps, 128
QAM/TCM 30.72 Mbps]
Symbol Rate: 160, 320, 640, 1280, 2560, 5120 Ksps
RF Output Power: TDMA/ATDMA: +8dBmV to +54dBmV (32/64 QAM). ATDMA
Only: +8dBmV to +55dBmV (8/16 QAM), +8dBmV to +58dBmV (QPSK). S-CDMA:
+8dBmV to +53dBmV (all modulations)
*Actual speeds vary based on factors including network configuration.
Security and Network
Supports multiple SSIDs, 802.11 a/b/g/n certified with link speeds up to 300 Mbps,
2 Tx and 2 Rx antennas
DHCP Client/Server, Ethernet 10/100/1000 BaseT, full-duplex auto-negotiate
functionality, IPv4 and IPv6 support
NAT Firewall, MAC/IP/Port Filtering, Parental Control, Stateful Packet Inspection
(SPI), DoS Attack Protection, WPS/ WPA/ WPA2/ WPA-PSK & 64/128-bit WEP
Encryption
VPN Pass-Through
Voice
SIP (RFC3261)
Ring Voltage: 270 VAC, pk-pk (tip-ring)
Line Voltage Onhook: -48 Volts
Loop Current: 20mA / 41mA
Ring Capability: 2K ft., 5REN
Hook State: Signaling Loop Start
DTMF Tone Detection, T.38 FAX relay (G.711), Echo Cancellation (G.168) / Silence
Suppression, Voice Active Detection, and Comfort Noise Generation
Gateway Management
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1.8
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1.9
LED Operations
The following table summarizes the EVW3226 LEDs.
Front Panel LEDs
Position
Color
Label
Green/
LED1
Behavior
Solid On
Red
Green/
Blue
Green/
LED3
Blinking
LED2
Off
US
Power off
DS no link
US no link
Blue
LED4
Green
RDY
LED5
Green
TEL1
Port registration OK
Slow: Registration in
progress or VoIP off-hook
LED6
Green
TEL2
Port registration OK
Slow: Registration in
progress or VoIP off-hook
WLAN is off
FAST: Activity
Green/
LED7
Blue
LED8
10
Green
WPS success
WPS in progress
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2.1
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6. Connect a coaxial cable from the RF port on the back of the EVW3226 to the cable
wall outlet, a cable splitter connected to the wall outlet, or follow your cable operators
instructions on how to connect the gateway to the cable network.
7. Validate the network connection using the gateway LEDs to confirm operations. Refer
to LED Operations on page 10 for more information.
The WLAN LED must be solidly lit.
The PWR, DS, US, and RDY LEDs are solidly lit.
2.1.1
5.0-5.5 mm
Screw Diameter
2.9-3.0 mm
Screw Length
8.2-9.0 mm
Head Height
1.8-2.2 mm
Steps
To mount the EVW3226 on a wall:
1. Install the two screws horizontally on a wall 194mm apart. See the figure below.
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The screws should protrude from the wall so that you can fit the EVW3226 between
the head of the screw and the wall. If you install the screws in drywall, use hollow wall
anchors to ensure that the unit does not pull away from the wall due to prolonged
strain from the cable and power connectors.
2. Mount the gateway on the wall.
2.2
2.2.1
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2.2.2
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5. Confirm connectivity by opening a Web browser and going to any Web site
(for example, http://www.wikipedia.org) or access the Web interface for the EVW3226
(refer to Using the Web User Interface on page 17).
Note
The Web interface allows you to customise the configurations and capabilities for the
EVW3226. For a full explanation of all Web interface functions, refer to Using the Web
User Interface on page 17.
If you have wireless issues or questions, refer to Deploying and Troubleshooting the
Wireless Network on page 65.
2.2.3
2.3
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2.
Choose the Device Manager tab and look for a yellow exclamation point or red X over the
network interface card (NIC) in the Network Adapters field. If you see either one, you may
have an interrupt request (IRQ) conflict. Refer to the manufacturers documentation for
further assistance.
Verify that TCP/IP is the default protocol for your network interface card.
Power cycle the gateway by removing the power adapter from the electrical outlet
and plugging it back in. Wait for the gateway to re-establish communications with
your cable service provider.
Check General Connectivity Issues:
If your PC is connected to your own router or switch device, connect the PC
directly into an Ethernet port on the gateway.
If you are using a cable splitter, remove the splitter and connect the gateway
directly to the cable wall outlet. Wait for the EVW3226 to re-establish
communications with the cable service provider. Refer to the cable outlet
installation instructions from your cable operator. There may be an antenna
amplifier or other equipment from the cable operator required.
Try a different cable. The Ethernet cable may be damaged.
If none of these suggestions work, contact your cable service provider for further
assistance.
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The initial screen displayed after login is the Status screen. It displays information about
the EVW3226.
For descriptions of the Status menu, refer to The Status Menu on page 19.
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4.1
4.1.1
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Label
4.1.2
Description
Connectivity State
Boot State
Security
CM IP Address
CM IPv6 Address
CM Lease Time
CM Lease Expiration
Displays the date and time when the lease expires in yyyymm-dd hh:mm:ss. For example: 2012-12-13 12:12:12.
System Time
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Label
4.1.3
Description
Transmitter #
Channel ID
Lock Status
Frequency
Modulation
Symbol Rate
Channel Type
Power
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Label
4.2
Description
Receiver #
Channel ID
Lock Status
Frequency
Modulation
Symbol Rate
SNR
Power
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Steps
To view connection information:
1. Click Status from the main menu.
2. Click Status under MTA from the left side menu. Field descriptions are listed below
the screen example.
95
Label
Description
Startup Procedure
Telephony DHCP
Telephony Security
Not Initial
2.
DHCP Discovered
3.
4.
5.
DHCP Complete
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Label
Description
Telephony TFTP
Not Initial
2.
3.
4.
TFTP Start
5.
TFTP Complete
Off Hook
2.
On Hook
3. Registered
4. N/A
4.3
4.3.1
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Label
4.3.2
Description
Destination IP
Packet Size
Defines the packet size (bytes of data) to send for the ping
operation.
Packet Count
Start
Abort
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Label
26
Description
Host IP
MAX TTL
Start
Abort
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5.1
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Label
Description
LAN
IP Address
Subnet Mask
IPv6 Address
Displays the global IPv6 address obtained from the server and
the link local IPv6 address.
MAC Address
Expires On
Host Name
Defines the host name for the router. This may be required by
some service providers.
Domain Name
Defines the domain name for the router. This may be required
by some service providers.
WAN IP Renew
Save
Note: The label descriptions above also apply to the IPv4 and IPv6 Mode screenshots
below.
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5.2
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Steps
To configure Local Area Network options:
1. Click Basic from the main menu.
2. Click Local Area Network from the left side menu. Field descriptions are listed below
the screen examples.
Note
The IP address displayed in the screen depends on the router mode.
If the gateway is in IPv4 only mode, the IP address and subnet mask will be
displayed.
If the gateway is in IPv6 mode, the IPv6 address and prefix will also be
displayed.
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Label
Description
IP Address
IP Mask
MAC Address
DHCP Server
Lease Time
System Time
DNS Server 1
and
DNS Server 2
Domain Name
Save
Saves changes.
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Note: The label descriptions for the IPv4 Mode screenshot also apply to the IPv6 Mode
screenshot. The IPv6 Address and Prefix are added at the top of the screen.
5.3
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Label
Description
MAC Address
IP Address
Host Name
Expires On
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Using
Using
Using
Using
Using
Using
Using
the
the
the
the
the
the
the
Steps
To access the advanced menu:
1. Click Advanced from the main menu.
6.1
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Label
6.2
Description
WAN Blocking
IPSec PassThrough
PPTP PassThrough
Multicast
UPnP
Save
Saves changes.
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Steps
To filter IP addresses:
1. Make sure a PC is connected to the gateway and both devices are powered on and
functioning.
2. Note the IP address of the devices that you want to deny Internet access.
3. After logging in to the gateways Web user interface, click Advanced from the main
menu.
4. Click IP Filters from the left side menu. Field descriptions are listed below the screen
example.
Label
Description
Start IP Address
End IP Address
Add Row
Save
Saves changes.
Note: To enter a single IP address, enter that IP address in both the start and end fields.
Note
If the local host IP address is assigned through the build in the DHCP server (refer to
Using the DHCP Client Devices Option on page 32), then the host IP may change. To
avoid this you may also filter by the MAC address which does not require setting a
static lease. Refer to Using the MAC Filters Option on page 38
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6.3
Label
Description
MAC Address
Add Row
Save
Saves Changes
Note: The valid format for entering the MAC address is xx:yy:zz:aa:bb:cc.
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6.4
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Label
Description
6.5
2.
Protocol
Add Row
Save
Saves changes.
6.5.1
Assign a Static IP lease to the client/host to which you are setting up forwarding. This
way, the IP does not change and disrupt your forwarding rules. For example, if you are
hosting a Web server in your internal network and you wish to setup a forwarding rule
for it, you should assign a static IP lease to that system to keep the IP from renewing
and disrupting the forwarding rule.
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6.5.2
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Label
Public Port Range
Description
Defines the format of port numbers on the WAN side to be
filtered. Options are:
1.
2.
Target IP Address
2.
Protocol
Add Row
Save
Saves changes.
Note: To enter a single IP address, enter that IP address in both the start and end fields.
6.5.3
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Note
You can set up applications/services to listen on one internal port. External Internet
users who want to access that application, address it using an external port, such as
an Audio server. Internal Ports are the ports to which local servers listen. External
Ports are the ports that the gateway listens to from the WAN.
6.6
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Steps
To set up port triggering:
1. Click Advanced from the main menu.
2. Click Port Triggers from the left side menu.
3. Enter information in the trigger fields and click Add Row.
4. Click Save. The port trigger rule is created and displayed in the table. Field
descriptions are listed below the screen example.
Note
The following example shows the Port Triggering option set up for a dual Xbox
configuration.
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Label
Trigger Port Range
Description
Defines the range of ports that trigger the router to record the
IP address of the LAN computer that sent the traffic to a
server on a LAN. Options are:
1.
2.
2.
Protocol
Defines the protocol type for this rule, UDP, TCP, or Both.
Add Row
Save
Saves changes.
Note: To enter a single IP address, enter that IP address in both the start and end fields.
6.7
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Label
Description
IP Address
Save
Saves changes.
Note: Any host exposed in this way will be fully reachable from the Internet and is not protected by
the gateway and firewall functions of the EVW3226.
6.8
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Label
Description
IP Flood Detection
Save
Saves changes.
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Topics
See the following topics:
Using
Using
Using
Using
the
the
the
the
Steps
To access the parental control menu:
1. Click the Parental Control link from the main menu.
7.1
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Label
Description
Add a Device
7.2
Device Name
MAC Address
Cancel
Add Device
Device Name
MAC Address
ToD Filters
Save
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Steps
To filter Internet content and Web sites:
1. Click the Parental Control link from the main menu.
2. Click Basic Setup from the left side of the screen. The Basic Setup fields are
explained following this screen example.
Label
Description
Password
Retype Password
Access Duration
Trusted Computers
MAC Address
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Label
Description
Trusted Computers
Remove Selected
Save
7.3
Label
Description
Policies
Deletes a policy. Select the policy from the drop-down list and
click Remove.
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Policy Name
Cancel
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Label
Create
7.4
Description
Click Create to add the new policy.
Keywords
Mode Select
Domains
Clear
Submit
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Label
Description
Policies
Remove
Deletes a policy. Select the policy from the drop-down list and
click the Remove button.
Add
Adds a new policy. Enter a policy name and click the Add
button. The Add a Policy window pops up.
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Policy Name
Cancel
Create
Clear
Inverse
Blocked
Submit
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Steps
To access the wireless menu:
1. Click Wireless from the main menu.
8.1
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Label
Description
Enable
SSID
802.11 Mode
2.
802.11b
3. 802.11g
In 5 GHz mode the network mode options are:
56
1.
2.
802.11a
Channel
Bandwidth
20Mhz
2.
40Mhz
Power
Save
Saves changes.
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Note that there is no Bandwidth field for 802.11g and 802.11b. The channel bandwidth
for these modes is 20 MHz. The same applies for 802.11a in the 5 GHz band.
8.2
Field descriptions are listed below the screen example for each security mode option.
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Label
Wireless Security Mode
Description
Defines the wireless security mode.
Note that WEP (Wired Equivalent Privacy) cannot be selected
when the 802.11 mode is configured in Mixed. WEP is only
applicable in 802.11b or 802.11g mode. It is recommended to
avoid the use of WEP whenever possible due to known
security issues with this standard.
WEP Authentication
WEP Encryption
Automatic
2.
Shared Key
WEP 64-bit
2.
WEP 128-bit
WEP Passphrase
Generate
Key 1 - Key 4
Save
Saves changes.
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Label
Description
Authentication
Encryption
1.
WPA
2.
WPA2
3.
WPA/WPA2
2.
3. AES+TKIP
Note that TKIP cannot be selected when the 802.11 mode is
configured in Mixed. It is only applicable in 802.11b or
802.11g mode.
Key Interval
Passphrase
Retype Passphrase
Save
Saves changes.
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Label
Description
Authentication
Encryption
1.
WPA
2.
WPA2
3.
WPA/WPA2
AES
2.
TKIP
3. AES+TKIP
Note that TKIP cannot be selected when the 802.11 mode is
configured in Mixed. It is only applicable in 802.11b or
802.11g mode.
Key Interval
Radius Server
8.3
IP Address
Port
Enter the shared secret key used by the gateway and the
radius server.
Save
Saves changes.
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Label
62
Description
MAC Address
Beacon Interval
DTIM Interval
Fragment Threshold
RTS Threshold
The RTS Threshold sets the packet size limit. When the
threshold is passed, the ready to send/clear (RTS/CTS)
function is invoked. The allowable setting range is from 1 to
2347 bytes. The default setting is 2347 bytes.
AMPDU
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Label
Description
WMM
Save
Saves changes.
Note: It is generally recommended that you keep all the default settings in this setup
page. Changes may adversely affect performance or WLAN stability. To reset to
default values you may perform a factory default. Refer to Using the Factory Default
Option on page 73
8.4
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Label
Description
Policy
8.5
None
2.
Allow List
3.
Deny List
MAC Address
Add Row
Save
Saves changes.
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Label
8.6
Description
WPS
PIN
PBC
Save
Saves changes.
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Steps
To determine wireless gateway placement:
1. Connect a wireless client to the wireless gateway. Refer to Connecting Devices to the
Network on page 13 if needed.
2. Place the wireless client at around one meter away from the wireless gateway.
3. Use the following table to determine what materials the wireless signal must travel
through to reach the desired wireless coverage distance.
Attenuation Considerations at 2.4GHz
Material
Attenuation
Connector/Cable
3.5dB
Free Space
.24dB / foot
Interior Drywall
3dB to 4dB
Cubicle Wall
2dB to 5dB
3dB to 4dB
6dB to 18db
2dB to 3dB
13dB
10dB
13dB to 19dB
Human Body
3dB
Trees (Note 2)
.15dB / foot
4. To check the wireless signal strength and speed, use the following steps for a
computer running Windows 7 connected wirelessly to the wireless gateway. If the
wireless computer is not connected, refer to Connecting a Wireless Device on page 14.
a. Double-click the Wireless networking icon on your Windows 7 task bar.
.
b. Windows will show the word Connected next to the name of the current wireless network.
Right click on it and choose status from the menu.
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c.
Review the speed and signal strength in the Wireless Network Connection Status window.
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The following diagram displays the 2.4 GHz channels available in Europe. Each available
channel is 22Mhz wide. Since channels overlap, it is best to choose channels that have
the least overlap (typically 1, 5, 9, and 13 in Europe). Overlapping channels can cause
wireless network performance issues.
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Using
Using
Using
Using
the
the
the
the
Steps
To access the system menu:
1. Click System from the main menu.
9.1
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Label
9.2
Description
Old Password
New Password
Save
Saves changes.
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Label
Switch Mode
Save
9.3
Description
Specify the router mode. Options are:
1.
Router Mode
2.
Bridge Mode
9.3.1
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Label
9.3.2
Description
Password
Repeat Password
Backup
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Label
9.3.3
Description
Password
Select File
Restore
Label
Restore Defaults
Description
Click the Restore Defaults button to restore the factory
default settings.
Note: All customized settings will be lost and reverted to factory defaults. Make sure
you save or write down your configuration for later use. You can also restore factory
defaults by pressing the RESET button on the back of the EVW3226. Use a pointed
object to push down the reset button for 5-10 seconds until the power LED turns off.
After the power LED turns off, release the button. If the Reset button is pressed for
less than 5 seconds, it will cause the gateway to reboot.
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9.4
9.4.1
Label
74
Description
Remote Logging
Level
Module
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Label
9.4.2
Description
Port
Save
Saves changes.
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Label
76
Description
Level
Module
Refresh
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Label
Description
MAC Address
Mode
Channel Width
Channel
Security Mode
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Label
78
Description
SSID Broadcast
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11
Label
Description
Status
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