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THE

FACULTY OF THE BUILT ENVIRONMENT


MANUAL
2014-2015

Faculty of the Built Environment Manual 14-15

Page 2

THE FACULTY OF THE BUILT


ENVIRONMENT MANUAL
CONTENTS
1.1 UCL AND THE FACULTY OF THE BUILT ENVIRONMENT
1.2 STUDENTS
1.2.1
1.2.2

GETTING STARTED AT UCL


PORTICO - THE UCL STUDENT INFORMATION SERVICE

1.2.3 TIMETABLE
1.2.4

STUDENT SUPPORT AND WELLBEING

1.2.5

CAREERS ADVICE

1.2.6

HARDSHIP FUND SCHOLARSHIPS/ BURSARIES GRANTS,


SCHOLARSHIPS AND PRIZES

1.2.7

UCL FACILITIES, SYSTEMS PROCEDURES FOR STUDENT


SUPPORT

1.2.8

VOLUNTEERING AT UCL

1.2.9

UCL STUDENTS UNIONS

1.2.10

BARTLETT BUILT ENVIRONMENT LIBRARY

1.2.11

FEEDBACK FROM STUDENTS, REPRESENTATION, MATTERS OF


CONCERN AND GRIEVANCES

1.2.12

COMPUTING AND COMMUNCIATIONS AT THE BARTLETT AND


UCL

1.2.13

FACULTY OF THE BUILT ENVIRONMENT COMPUTING

1.2.14

E-LEARNING ENVIRONMENT

1.2.15

COMPUTER CLUSTERS

1.2.16

SAFETY AND SECURITY

1.2.17

CONTACTS FOR DETAILS OF FIRST AID STAFF AND FIRE


MARSHALLS

1.3 ADDITIONAL INFORMATION


1.3.1

RELATIONS WITH STUDENTS STAFF COLLEAGUES AND THE


PUBLIC

1.3.2

TRAVEL AND FIELDTRIPS

1.3.3

ACADEMIC REGULATIONS Programmes and Scheme of


Award

1.3.4 ENROLMENT
1.3.5 ATTENDANCE
1.3.6

TEACHING AND LEARNING

1.3.7

MOODLE: THE ON-LINE LEARNING ENVIRONMENT

1.3.8

SUBMISSION OF COURSEWORK

1.3.9

EXAMINATION IRREGULARITIES

1.3.10

FEEDBACK FROM TUTORS

1.3.11

MARKING SCHEMES

1.3.12

DISCLOSURE OF RESULTS

Faculty of the Built Environment Manual 14-15

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1.3.14 REFERENCES
1.3.15

EXAMINATION BOARDS

1.3.16 GRADUATION
1.3.17

CAREERS ADVICE AND SUPPORT AFTER GRADUATION

1.3.18

UCL ALLUMNI

1.3.19

BARTLETT AMBASSADORS

1.3.20

BARTLETT CLUBS

1.4 APPENDICIES

WHERE TO GO FOR INFORMATION FOR STUDENTS


LIST OF USEFUL INTERNET LINKS
REGULATION RELATED INFORMATION
EXAMINATION IRREGULARITIES, PLAGIARISM, CHEATING COLLUSION
AND MISCONDUCT
GUIDELINES RE: PLAGIARISM A
THE USE OF TURNITIN FOR STUDENTS
GRIEVANCE PROCEDURE
LIST OF UCL POLICIES LIST WITH WEB LINKS
DATA PROTECTION
FREEDOM OF INFORMATION
GREEN POLICY
SUPPORT TO STUDY POLICY
COMPUTER POLICY

Faculty of the Built Environment Manual 14-15

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1.1 UCL AND THE FACULTY OF THE


BUILT ENVIRONMENT
Preface
University College London is a world-class, research-led, multi-faculty
university, consciously and deliberately global and wide-ranging in its reach
and ambition. We strive for excellence and are committed to making a
difference in the world; our aim is to provide an educational environment
that reflects these values and supports our students. We encourage
interdisciplinary study and believe that all areas of study can inform
and enrich each other. We are one of the worlds very best universities,
consistently placed in the global top 20 in a wide range of world rankings.
UCL is ranked 5th in the worlds top ten universities. Central to its foundation
in 1826 was to offer academic excellence to students of any race, class
or religion, and enable research into solving real-world problems. These
principles continue to this day, with a student body of 27,000, around 43% of
our students come from 155 countries worldwide, and UCL has a friendly and
cosmopolitan atmosphere. We work hard to embed a global perspective in all
our teaching.
UCL is composed of 10 Faculties each home to world-class research, teaching
and learning in a wide ranging variety of fields. In fact UCL is Londons
largest multi-disciplinary University.

DISCLAIMER
This handbook is not meant to be exhaustive or to be a substitute for the
various formal statements of UCL, University of London or other regulations,
courses etc. However, some of the most relevant materials from these
documents have been reproduced in this Handbook for ease of reference.
Students are strongly advised to read this Handbook in conjunction with the
following publications, which take precedence over it and should be consulted
for officially approved information. These are available from the UCL Student
and Registry Services (much of the information can also be found on UCLs
website: www.ucl.ac.uk):

UCL Regulations for Internal Students

UCL Calendar, especially Volume III: Scholarships, Prizes and Bursaries


(available from the Registrars Division www.ucl.ac.uk/registry)

The following web addresses can also be consulted as necessary:


a.

http://www.ucl.ac.uk/academic-manual/

b.

http://www.ucl.ac.uk/srs/academic-regulations

c.

http://www.ucl.ac.uk/current-students

Every effort has been made to ensure the information is accurate at the time
of publication but the Faculty of the Built Environment reserves the right to
change the stated contents, arrangements, examinations and staffing of a
course or facility, or to withdraw them before or during the session.

Faculty of the Built Environment Manual 14-15

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Provosts Welcome
A message from the President and Provost - Professor Michael Arthur

Welcome to UCL and to your


studies in one of the worlds
leading universities. You are
joining a University with a very
proud history and outstanding
values. From the outset in 1826,
we have always focused on
bringing the brightest and the
best students to UCL from a
diverse range of backgrounds
and a wide range of cultures,
irrespective of race, religion or
social background. We were also
the first university in England
to admit women on the same
basis as men. We believe that
serves to create an outstanding
learning environment that will
help you to develop to your full
potential.
We encourage you to learn together, to explore the very boundaries of
knowledge, and to pursue your personal creative ideas. During your time
here we want you to excel, and to develop your own critical independent
thinking, your problem-solving skills and your ability to communicate and to
work effectively in a team. You have chosen to come to a research-intensive
University and it is our intention that you will not only be exposed to the
outstanding research excellence at UCL, but also to the research process, such
that you understand what knowledge is, how it is created, and how knowledge
develops and advances over time.
We are a comprehensive University that covers most disciplines with
excellence across the board in the Built Environment, Medicine, Arts and
Humanities, Social and Historic Sciences, Engineering, Law and Maths
and Physical Sciences. More than 250 of our academic staff staff hold
distinguished Fellowships of the Royal Society, the British Academy or the
Academies of Engineering, Social Sciences, or Medical Sciences. You will learn
in an outstanding and intellectually stimulating environment a real hotbed of
new ideas, creativity and constructive challenge.
We will also encourage you to work and to think across disciplines, wherever
and whenever you can. One of the outstanding features of UCL is that
working readily across disciplines is part of our institutional culture and we
are renowned for being highly effective at it, both in our teaching and our
research. As your course progresses we will help you to grow in confidence,
such that you are ready to contribute effectively to global society, once you
graduate.
You will also find yourself in a university that offers you many other
opportunities to develop your interests beyond your academic work. There
are many opportunities for you to learn new skills and to further develop
your interests via the many student societies, or to contribute to the local
community via the numerous volunteering opportunities open to you. Above
all, please study hard, but also ensure that you really enjoy your time at UCL.

With very best wishes,


Michael Arthur

President and Provost

Faculty of the Built Environment Manual 14-15

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THE BARTLETT FACULTY OF THE BUILT ENVIRONMENT


DEANS WELCOME

Welcome to The Bartlett. UCL is almost unique amongst world leading


universities in having one of its ten Faculties devoted to the built environment,
and this is in the tradition of its radical roots. Most university faculties cluster
together around a series of disciplines and methods, however The Bartlett is
organised to tackle the challenges facing our planet and society in which the
built environment plays a role. In the same way that UCL is comprehensive,
The Bartlett is comprehensive. We cover most of the different ways of thinking
about this subject area, and in those areas we do not cover ourselves we aim
to partner with the best in the world.

This means that The Bartlett is both large and quite complex. As students
joining UCL you should first make sure that you take advantage of this and
get out to meet people on other programmes looking at the built environment
from other perspectives.

Second, take advantage of London. You are lucky to be in one of the most
exciting of world cities at a particularly exciting time. In the last few years
London has really become a cross roads in the world. So take advantage of
that to meet others from around the world and to forge the friendships that
will last a lifetime.

Finally, enjoy yourselves. Dont forget that being a student is fun.

All the best,

Alan Penn
Dean

Faculty of the Built Environment Manual 14-15

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WELCOME TO THE BARTLETT, UCLS GLOBAL FACULTY OF THE BUILT


ENVIRONMENT.
Individually, our schools and institutes lead their respective fields. Our Faculty
spans the entire Built Environment area of study and research. In partnership,
they develop new responses to pressing world issues. As a whole, they
represent a world-leading, multidisciplinary faculty, united by the radical spirit
of UCL. Together, in the heart of London, with a wealth of resources, partners
and urban history on our doorstep, we are able to learn about and explore the
built environment in ways that are impossible elsewhere.
As one of the oldest but most radical faculties of its kind, The Bartlett has built
a reputation for education and research that draws students and academics
from across the world.
You will find that UCL is referred to on occasion variously as UCL, University
College or College, and the Faculty of the Built Environment is often referred
to as The Bartlett.
The Faculty of the Built Environment is a single departmental faculty and
references to departmental (e.g Departmental tutor) normally refers to
provision school or an institute within the faculty.

FACULTY OF THE BUILT ENVIRONMENT STRUCTURE


Our schools and Institutes operate at the leading edge of ten distinct
fields from architecture, planning and spatial analysis to energy, project
management and development in the global prosperity. Together, they offer a
network for collaboration and a way of looking at issues and challenges that is
unique in built environment education and research.
The Bartlett, UCL Faculty of the Built Environment

Dean: Alan Penn

-HJ\S[`6
JL!
Faculty Manager: Helen Fisher
Academic Administration Manager: Annabel Brown
The Bartlett
School of
Architecture

The Bartlett
Space
Syntax
Laboratory

The Bartlett
School of
Planning

The Bartlett
School of
Construction
& Project
Management

The Bartlett
UCL School
for
Environment,
Energy &
Resources

The Bartlett
Centre for
Advanced
Spatial
Analysis
(CASA)

The Bartlett
Development
Planning
Unit (DPU)

UCL
Institute
for Global
Prosperity

Director
Bob Sheil

Director
Laura Vaughan

Director
Nick Gallent

Director
Andrew Edkins

Director
Tadj Oreszczyn

Director
Andrew
Hudson-Smith

Director
Julio Davila

Director
Henrietta Moore

Senior
Administrators
Emer Girling,
Stoll Michael

Senior
Administrators
Emer Girling,
Stoll Michael

Departmental
Administrator
Lisa Fernand

Departmental
Administrator
Sue Anderson

School
Manager:
Simon Buller

Departmental
Administrator
Sonja Curtis

Departmental
Administrator
Nkenji Okpara

Administrator:
tbc

UCL
Energy
Institute

UCL
Institute
for
Environmental
Design &
Engineering

UCL
Institute for
Sustainable
Heritage

UCL
Institute for
Sustainable
Resources

Director
Bob Lowe

Director
Mike Davies

Director
May Cassar

Director
Paul Ekins

The Faculty of the Built Environment organisational structure

The Faculty of the Built Environment Schools and Institutes


The Bartlett School of Architecture http://www.bartlett.ucl.ac.uk/architecture
The Bartlett School of Architecture is one of the worlds most exciting
architecture schools, whose name stands for provocative ideas, boundarypushing research and high-achieving lecturers and students.

Faculty of the Built Environment Manual 14-15

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The Bartlett Space Syntax Laboratory http://www.bartlett.ucl.ac.uk/spacesyntax


The Space Syntax Laboratory is the originator of the architectural research
discipline of space syntax. Space syntax research has led to a fundamental
understanding of the relationship between spatial design and the use of space
as well as longer term social outcomes.
The Bartlett School of Planning http://www.bartlett.ucl.ac.uk/planning
The Bartlett School of Planning has been teaching and investigating the form,
planning, design and management of cities for a century. Its programmes and
research are among the most sought after in the field.
The Bartlett School of Construction & Project Management
http://www.bartlett.ucl.ac.uk/cpm
The Bartlett School of Construction and project management is an
international centre of excellence in the teaching and research of project
management and economics.
The Bartlett Development Planning Unit http://www.bartlett.ucl.ac.uk/dpu
The Bartlett Development Planning Unit (DPU) helps to build the capacity of
local and national governments, agencies and businesses working towards
socially just and sustainable development in the global south.
The Bartlett Centre for Advanced Spatial Analysis http://www.bartlett.ucl.ac.uk/
casa
(CASA) is one of the leading forces in the science of cities, drawing on
computer-based visualization and modelling to generate new insights for use
in city planning, policy and design.
The Bartlett UCL School of Environment, Energy and Resources
www.bartlett.ucl.ac.uk/bseer
The Bartlett School of Environment, Energy and Resources (BSEER) is home to
the Facultys Institutes that specialise in Energy, Environment, Resources and
Heritage, and the staff and students that work within and across its Institutes.
The role of the School is to facilitate the Institutes and help them establish
themselves and grow, enabling them to focus on and develop their academic
direction and strategies.
What are the advantages of collating several Institutes in one School?
BSEER serves two principal functions. It will provide a framework for
administrative support to the four Institutes, combining expertise in, amongst
other things, management and delivery of research proposals, multidisciplinary projects and teaching programmes.
The School will also provide a collaborative and flexible environment for
the four Institutes to share knowledge and resources. Staff will have the
opportunity to move between disciplines and engage with the Schools shared
problem domains of Energy, Environment, Resources and Heritage. BSEER will
allow staff to participate more easily in multidisciplinary research to solve
real-world problems, both at The Bartlett and in the wider UCL community.
The UCL Energy Institute http://www.bartlett.ucl.ac.uk/energy
(UCL-Energy) blends expertise from across UCL to deliver worldleading learning, research and policy support on the challenges of
climate change and energy security.
The UCL Institute of Environmental Design and Engineering http://
www.bartlett.ucl.ac.uk/iede
UCL IEDE pursues a deeper understanding of the part played by
choices relating to buildings and the urban environment in tackling
some of the greatest challenges facing mankind, in areas such as
health, human well-being, productivity, energy use and climate
change. We are part of The Bartlett: UCLs global faculty of the built
environment.

Faculty of the Built Environment Manual 14-15

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The UCL Institute for Sustainable Resources (UCL ISR) http://www.


bartlett.ucl.ac.uk/sustainable
(UCL ISR) generates knowledge in the globally sustainable use of
natural resources and brings together experts from across UCL to
train future leaders of this field. Our definition of resources is broad,
and our research approach is equally inclusive, bringing together
experts from across UCL. We are part of The Bartlett: UCLs global
faculty of the built environment.
The UCL Institute for Sustainable Heritage (UCL ISH) www.
bartlett.ucl.ac.uk/heritage
The UCL Institute for Sustainable Heritage (ISH) generates
knowledge he UCL Institute for Sustainable Heritage delivers
sustainable solutions to real world problems concerning cultural
heritage, working with external partners on ground-breaking, crossdisciplinary research and innovative teaching for future heritage
leaders.

The Institute of Global Prosperity www.bartlett.ucl.ac.uk/prosperity


The Institute for Global Prosperity sets out to develop such cross-disciplinary
knowledge as an evidence-base for novel approaches to achieve sustainable
societies.
It will launch in October 2014 with social anthropologist Professor Henrietta L.
Moore, UCL chair of Culture, Philosophy and Design, as its founding director.It
will be
ADDRESSES AND LOCATION
The individual Schools and institutes are located in a number of different
buildings on the UCL campus.

The Bartlett

EA D RO
AD

132-140
HAMPSTEAD ROAD

PE
R
W

CENTRAL HOUSE

OB
UR

EU

WATES HOUSE

A
N RO
STO

UP

HA MP ST

LONDON
EUSTON

N
PL
AC

EUSTON
SQUARE

WARREN
STREET

IS
TAV

C
TO

L
KP

AC

90 TOTTENHAM
COURT ROAD

TT

GO

TO

EN

1-90
TORRINGTON PLACE

ER

ST

HA

RE

UR

ET

CO
T
RO
AD

TAVISTOCK PLACE

GOODGE
STREET

Bartlett School of Architecture


2nd Floor
132 and 140 Hampstead Road
London NW1 2PS

Bartlett Space Syntax Laboratory


2nd Floor
140 Hampstead Road
London NW1 2PS

Faculty of the Built Environment Manual 14-15

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Bartlett School of Construction and Project Management


1-19 Torrington Place,
London, WC1E 7HB

The Bartlett School of Planning


5th and 6th Floors
Central House
14 Upper Woburn Place,
London, WC1H 0NN

Development Planning Unit


34 Tavistock Square,
London, WC1H 9EZ

Bartlett School of Environment, Energy and Resources


1st, 3rd and 4th Floors
Central House
14 Upper Woburn Place,
London, WC1H 0NN

The Energy Institute/ Institute of Sustainable Resources


1st Floor
Central House
14 Upper Woburn Place,
London, WC1H 0NN

Institute of Sustainable Heritage


Institute of Environmental Design and Engineering
Central House
14 Upper Woburn Place,
London, WC1H 0NN

CASA
1st Floor
90 Tottenham Court Road,
London, W1T 4TJ

The Institute of Global Prosperity


3rd Floor
140 Hampstead Road
London NW1 2PS

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UCL LIBRARY AND COLLECTIONS


UCL has a large number of libraries covering specialist disciplines in a number
of locations around the Campus. Please refer to the library web site for full
details of the collection and the services available http://www.ucl.ac.uk/
library/

THE BARTLETT LIBRARY


The UCL Bartlett Library is located on the Ground Floor of Central House, 14
Upper Woburn Place, WC1H 0NN. Details on opening hours are available at
http://www.ucl.ac.uk/library/eslib.shtml
Other UCL libraries hold materials relevant to students at The Bartlett. Details
of all UCL libraries are available at: http://www.ucl.ac.uk/library/sites.shtm

UCL GOVERNANCE AND ADMINISTRATION


UCLs governance structure includes the Council, the Academic Board and
a formal committee structure. The Council is UCLs governing body and
Academic Board its senior academic authority. The operational management
of UCL is the responsibility of the Provosts Senior Management Team (SMT).
The College provides professional services through the Registry, Student
Finance Office, Student Support Office, International Office, Examinations
Office, Alumni Office, etc. details can be found on the UCL website. Within the
Faculty overall oversight is through the Faculty Office.
Details of UCLs formal Committee structure and its governance are at
www.ucl.ac.uk/ras/acs/governance/committees

FACULTY - GOVERNANCE AND ADMINISTRATION


The Facultys Governance and management structure includes the Faculty
Management Advisory Group, Faculty Teaching Committee, Faculty
Examination Board, and Faculty Research Advisory Group and within each
school or Institute the governance and management are overseen by a range
of committees and working groups including Programme, Teaching and
Learning committees, Library Committee welfare and support, administration
groups see Section 2 for further details.
Administration within the Faculty is overseen through the Faculty Office.
Each School or Section is administered through their own office.

DEANS OFFICE AND FACULTY OFFICE Location 132-140 Hampstead Road,


Dean of the Bartlett
Professor Alan Penn
View Alans profile
Email: a.penn@ucl.ac.uk

Faculty Manager
Helen Fisher
Email: h.fisher@ucl.ac.uk

Deans PA
Tracey Cresswell and Leda Parker
Email: DeanPA.Bartlett@ucl.ac.uk

Faculty of the Built Environment Manual 14-15

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Sub- Dean and Faculty Tutor


Susan Ware
Deans Office and The Bartlett School of Architecture
Email: s.ware@ucl.ac.uk

Faculty MRes Tutor


Professor Dejan Mumovic
The Bartlett School of Environment, Energy and Resources
Email: d.mumovic@ucl.ac.uk

Faculty Graduate Tutor (Taught Postgraduate Students)


Mr Peter McLennan
The Bartlett School of Environment Energy and Resources
Email: p.mclennan@ucl.ac.uk

Faculty Graduate Tutor (Postgraduate Research Students)


Dr Steven Marshall
The Bartlett School of Planning
Email: s.marshall@ucl.ac.uk

FACULTY OF THE BUILT ENVIRONMENT - FACILITIES AND IT


Faculty Facilities Manager
Kevin Jones
Email: k.jones@ucl.ac.uk

Faculty Facilities Assistant


Rosanna Seels
Email r.seels @ucl.ac.uk

Faculty IT Manager
Yusah Hamuth
Email: y.hamuth@ucl.ac.uk

COMMITTEES AND STUDENT COMMITTEE REPRESENTATION


Committees
Students are encouraged to be properly represented on school/Institute
committees details in Section 2 of this handbook. In addition student
representation is welcomed on a number of Faculty committees at the Bartlett
and nominations addressed to the Faculty office for representation on the
following committees are invited:

The Bartlett Faculty Teaching Committee reviews and monitors all


teaching activity and associated quality assurance procedures at

Faculty of the Built Environment Manual 14-15

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the Bartlett. Six meetings per year during term time


Faculty Library Committee meets three times a year during term
time
Students are also encouraged to participate on various UCL and
Student Union committees see: www.ucl.ac.uk/academicmanual/
part-7/committee-student-representation. Student Union
representatives sit on all key College committees. Details of UCLs
formal Committee structure and its governance are at
www.ucl.ac.uk/ras/acs/governance/committees
Staff Student committees, all schools/institutes have regular meeting
of staff student committees see Section 2 for details of elections/
representation procedures
Representation on Professional Bodies. Most professional bodies
have student representatives on their principal committees, see the
relevant professional bodys websites for details.

STARs Scheme Student Academic Representatives (StARs)


StARs (Student Academic Representatives) are elected to represent students
views to UCL. StARs sit on various committees at a course, faculty and
University level, at which they act as the voice of students, ensuring that UCL
takes into account the needs of students in its decision making processes. As a
StAR students can expect
to develop interpersonal, communication, organisational and problem solving
skills with the aid of training and through experiences representing fellow
students.

Bartlett Ambassadors
Bartlett Ambassadors are recent graduates passionate about sharing the
research, achievements and experience of The Bartlett with students across
the globe. Bartlett Ambassadors are a way for us to spread the word about
the work of The Bartlett and UCL to prospective students, businesses,
governments and alumni in whichever part of the world theyre from and for
graduates to develop and maintain a professional connections and network.

Bartlett Research Assistant in Student Experience & Future Pedagogy


The Bartlett is investing in the student experience, through funding student
initiatives and by devoting a member of staff in the faculty office to this
area. The Bartlett encourages students to get involved by attending events,
becoming a Student Representative (StAR), volunteering with UCLU, setting
up school-specific student societies or facilitating new fun events. If you have
an idea and would like some support, get in touch.
The 20142015 post holder is Dr Brent Pilkey. Feel free to contact Brent on
b.pilkey@ucl.ac.uk. Brent is also a part-time Teaching Fellow in The Bartlett
School of Architecture; feel free to stop and chat with him if you see him
around The Bartlett.
Find out about student events and initiatives by following @bartlettstudent on
Twitter.

KEY TIMETABLE DATES 2014 - 2015


Term

Date

First Term

Monday 22 September 2014 - Friday 12 December 2014

Second Term Monday 12 January 2015 - Friday 27 March 2015


Third Term

Monday 27 April 2015 - Friday 12 June 2015

Faculty of the Built Environment Manual 14-15

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For those departments that operate them, College Reading Weeks are the
weeks beginning Monday 3 November 2014, and Monday 16 February 2015

CLOSURES AND BANK HOLIDAYS


College Closures
Christmas
CLOSE Tuesday 23 December 2014 at 17.30 p.m
RE-OPEN - Monday 5 January 2015

Easter
CLOSE - Wednesday 1 April 2015 at 17.30 p.m.
RE-OPEN - Wednesday 8 April 2015

Bank Holidays
CLOSED - Monday 4 May 2015
CLOSED - Monday 25 May 2015
CLOSED Monday

August

ACCESS TO UCL AND FACULTY BUILDINGS


Please note that you will need to carry your ID card with you at all times to
gain access to most UCL buildings. The range of times for access is assigned
according to student status, see section 2 for the relevant hours of access.

OPENING HOURS FOR FACULTY BUILDINGS


Refer to Section 2 for opening hours and access arrangements for different
programmes

The buildings are closed after their stated hours. However, should you be
locked in the building out of hours, dial x222 on the nearest internal phone
(020 7679 3333 from mobiles) and ask to be put through to Security. Explain
your situation and Security will come and let you out.

Visitors
All visitors will be required to sign in with reception of the building they are
visiting and should be escorted by, or in the company of, a member of UCL
staff whilst they are in the building.

UCL STUDENT SUPPORT/WELFARE

UCL- Online Student Support Website


The UCL Online Student Support Website aims to provide advice and
support for common student problems through the internet. The website is
organised round an on-line support group and advice pages. The support
group provides peer support; once you have registered for the group you
can log open and anonymously discuss any issues that may be troubling you.
Students who have used this website so far have talked about how helpful it
has been to find out that they are not alone with their problems, whether they
be academic or emotional, and to get advice from people who have been
through the same things as them.

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There are also advice pages with practical suggestions on how to address
issues that are often of concern to students. Areas covered include; anxiety,
loneliness, coping with exams and many others. There is also a sources of
support web page with details of where you can find further help if you feel
you need it. You can find the website at www.ucl.ac.uk/support-pages

FACULTY OF THE BUILT ENVIRONMENT STUDENT SUPPORT AND WELLBEING


Within the Faculty three levels of formal student support are available,
personal tutors, departmental tutors and the Sub Dean Faculty tutor. This
support compliments the support and advice provided by tutors and
programme directors. In addition for first year undergraduate students there
is a mentoring system in place to help new students with the transition from
school to University. Information regarding the names and contact details and
the roles of staff involved in student support and wellbeing roles are available
in Section 2 and on the UCL web site www.ucl.ac.uk/support-pages

Sub Dean and Faculty Tutor Susan Ware s.ware@ucl.ac.uk


The Faculty Tutor oversees academic and pastoral services within
the faculty and acts as link with the College. The Faculty Tutor
works closely with personal tutors, departmental tutors and
academic staff to facilitate any matters of concern relating to
academic progress, personal matters, grievances, discipline etc. she
is available to all students by appointment. All conversations with
the Faculty Tutor are confidence.

Departmental/ Faculty Graduate tutors


Each school or Institute will have a Departmental tutor (and /or
Faculty Graduate Tutor for postgraduate students and research
students) appointed to provide additional support and advice to
students. This might include matters that students may not wish to
discuss with their personal tutor or academic procedure or referral
for specialist support, learning agreements and grievances. See
Section 2 for names and contact details

Personal tutors
Every student will be allocated a member of staff who will generally
be their Personal Tutor throughout their time at UCL.

PROFESSIONAL ORGANISATIONS PROFESSIONAL VALIDATION

Many of the programmes offered in the Faculty are professionally validated


and/or affiliated to Professional Institutions, the programmes lead to a
professional qualification which meets specific professional criteria. In Section
2 schools give details of these qualifications and membership or accreditation
procedures.

Professional bodies include:-

The Royal Institute of British Architects (RIBA)


The Royal Institute of Chartered Surveyors (RICS)

Faculty of the Built Environment Manual 14-15

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The Royal Town Planning institute. (RTPI)


The Chartered institute of Building (CIOB)
Chartered Engineers (CEng)
Chartered Institution of Building Services Engineers (CIBSE)
British Institute of Facilities Management (BIFM)
International Facility Management Association (IFMA)

Faculty of the Built Environment Manual 14-15

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1.2 STUDENT SUPPORT


1.2.1 GETTING STARTED AT UCL
This section provides a synopsis of guidance and where to look and how
to find out for information for students will need during their time at UCL.
(For comprehensive details search on the UCL web site, and/or refer to
each school/institute for specific arrangements which are in the school or
programme section, or ask an appropriate member of staff.)
This section is by no means exhaustive and as the academic year progresses
more facilities become available in the Schools and across the UCL so keep
looking at the Bartlett Website for your School and Faculty news and read the
College e-mails.

You are part of the UCL community and a member of the Faculty of the Built
Environment during the time you are at UCL you will meet work with and
socialise with students, colleagues and staff from across the University. It is a
time to build up friendships and make contacts for the future. It is important
to remember as part of this community that we value our professional
relationships with each other and protect the reputation of the university
through considerate behaviour and academic best practice. This section
describes briefly some of the procedures, rules and regulations which you will
need to be aware of during your time at UCL. In all cases fuller details are to
be found on the UCL website through the links indicated.

This section contains the following sub-sections:

ENROLMENT AND
INDUCTION EVENTS

Getting started- Enrolment, Passwords, Identity cards, e-mail,

Portico

Timetable

Student support and wellbeing

The Bartlett Library

Scholarships bursaries and hardship funds

UCL facilities, systems and procedures for student support

Computing and communications

Safety and Security

New students enrolment


Further details about enrolment are at http://www.ucl.ac.uk/new-students/
enrolment.
However, you should have received full details from your school/section by
email over the summer. You will need to have completed the pre-enrolment
exercise online at
http://www.ucl.ac.uk/new-students/preenrolment

Pre-arrival, new students will be asked to obtain their UCL userid and
password via the Online User Registration service https://www.ucl.ac.uk/our/
uclidForm.do Their
UCL userid and password will then allow access to Portico to complete preenrolment.

Faculty of the Built Environment Manual 14-15

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The pre-enrolment service provides new students with the opportunity to:
check and update key personal information on their student record
ensure that all details regarding their programme or course fees are correct
before they commence their studies
accept UCLs academic and financial regulations, the Data Protection
statement and draw their attention to the UCL Student Relationship
document
pay fees pre-arrival or confirm sponsorship.

On completion of pre-enrolment new students will receive an appointment


via email to enrol in person, allowing UCL to verify identity, confirm their
registration and obtain a UCL ID card. You will also be notified of Induction and
welcome events

CONTINUING
STUDENT ENROLMENT

Continuing students should have received an email from Registry outlining


how to re-enrol via Portico see
http://www.ucl.ac.uk/currentstudents/essentials_benefits/continuing. A list of
frequently asked questions is also available on line h t t p : / / w w w . u c l .
a c . u k / c u r r e n t - students/essentials_benefits/enrol_faq. Please read
your previous emails, and these answers before emailing any queries. If, after
having read the FAQs, you have any queries, please contact the following:

logging on using your UCL userid and password - the EISD Help Desk on
020 7679 7779 or email helpdesk@ucl.ac.uk

queries about your student record the Student Records Office on 020
7679 4127 or email studentrecords@ucl.ac.uk

queries about your fees Fees and Credit Control Office on 020 7679 4125
or email fees@ucl.ac.uk

queries about your module selections the Examinations Section on 020


7679 4126 or email examinations@ucl.ac.uk

All students should hold a UCL ID card. Please visit the Security Systems
website at
http://www.ucl.ac.uk/estates/security/systems/identity-cards if you do not have
a current card or need to obtain a replacement.

IDENTITY CARDS

When you register at UCL for the first time you will be given a College Identity
(ID) card. It is essential that the card is carried with you whenever you are on
College premises. You will need it to access most College building, to move
between floors and use it for printing and copying.

If you lose the card, go to the Access Systems Office in the Andrew Huxley
Building with some form of ID for a replacement. It is important that you get
your UCL College identity card as soon as possible, as it will give you access
to the
Bartlett, Library, College buildings etc. If you are just starting your course,
you will get an authorisation slip to get the College ID Card when you enrol,
together with an allocated time when you can get your photograph taken and
the card processed. You cannot substitute your own photograph. Details at
www.ucl.ac.uk/estates/security/systems/identitycards/

EMAIL ACCOUNTS

Registry provide an IS information sheet to each student at enrolment in late


September. All new students will be preregistered with automatically

Faculty of the Built Environment Manual 14-15

Page 19

generated
passwords. Students will be issued with registration slips containing this
information
together with matching starterpacks.

Email accounts are provided to all students upon registration as an ISD user
and the use of your UCL email account is mandatory for e-communication
with UCL. The administration and tutors who will only use your UCL e-mail
address to contact you. See also Computing and Communications at the end
of this Section and web link
www.ucl.ac.uk/isd/students/mail/live

PASSWORDS

myaccount.ucl.ac.uk/User Authentication Service


UCL passwords expire after 150 days and you are recommended to register
with the UCL user authentication service. Expiry warnings are sent to your
UCL email
address during a 30 day period, prior to your password being reset. This will
allow you to refresh your password without needing to be physically visiting
the Service Desk, You can read your UCL email on the web at http://www.ucl.
ac.uk/isd/students/mail. For further details and how to register for the User
Authentication service, please check the following web pages: myaccount.
ucl.ac.uk/uas-register. Please also check the main MyAccount web pages for
further user account information on myaccount.ucl.ac.uk

CHANGE OF
ADDRESS

If you change your term time contact or home address, email or your phone
numbers please input the changes on the UCL student information service,
PORTICO to ensure that we can contact you. See https://www.ucl.ac.uk/
current_students

1.2.2 PORTICO - THE UCL STUDENT INFORMATION SERVICE


ACCESS TO
PORTICO

Access to PORTICO is available to everyone across UCL - both staff and


students alike via the web portal www.ucl.ac.uk/portico. You will need to
logon using your UCL userid and password, which are issued to you once
you have enrolled. These are the same as the ones used for accessing UCL
restricted web pages, UCL email and the Windows Terminal Service (WTS). If
you do not know them, you should contact the IS Helpdesk as soon as possible,
http://www.ucl.ac.uk/isd/common/servicedesk

As a student you can take ownership of your own personal data by logging on
to PORTICO. In PORTICO you can:

Edit your own personal data e.g. update your home and term addresses,
contact numbers and other elements of your personal details

Complete online module registration i.e. select the modules you


would like to study, in accordance with the rules for your programme of
study (subject to formal approval and sign off by the relevant teaching
department and your parent department)

View data about courses/modules i.e. information on courses/modules


available either in your home department or elsewhere to help you choose
your optional modules

View your own examination results online.

If you have any comments or suggestions for PORTICO then please e-mail:

Faculty of the Built Environment Manual 14-15

Page 20

portico_web_feedback@ucl.ac.uk/students/services_2/personal_information)

1.2.3 TIMETABLE

UCL TIMETABLE

The UCL Online Timetable can either be accessed via PORTICO or on: www.
ucl.ac.uk/timetable. The Online Timetable lets you see your personal timetable
week by week and can be used to find out when things are being taught
across UCL. You can use it to select modules which will fit in your timetable.

There are four types of timetable:


Personal timetable which displays all the modules you registered to attend
in Portico (compulsory modules will be entered automatically), including
lectures, seminars, tutorials, labs, film screenings, computer training and
more. Once you select your options in Portico they will appear in your
timetable the next day. If a module selection is rejected or deleted in
Portico it will be removed from your timetable the following day. Groups
such as tutorials, labs and seminars are added to your timetable when
you are assigned to a group by the teaching department. You can choose
to display all groups for your modules. Check your personal timetable
regularly for changes to dates, times or locations.

Department (School or Institute) or Subject Area timetables by year of


study you can use this to find options that fit into your timetable.

Degree programme timetables by year of study.

Custom timetable lets you choose modules to create a timetable.

Login with your standard UCL username and password to display your
personal timetable, or select a department or subject area, a degree
programme, or individual modules and create a custom timetable.

The features of the on-line timetable are:


You can change its display to view a week, a term or year;

You can click back and forth through weeks or select a particular week;

There are 3 sizes of event display to choose from;

You can click on an event to open a pop-up box and see all details;

You can link to UCL maps route finder by clicking on the room.

The Online Timetable also offers a calendar subscription service, allowing you
to get a feed of your personal timetable directly to your live@UCL account,
or to your smartphone or personal calendaring service (e.g. Google Calendar,
Apple iCal). This service is accessible via the Online Timetable. Alongside
personal timetables online, you will also be able to subscribe to an iCalendar
feed of your timetable, compatible with live@UCL (via the web and Outlook
desktop) and many other calendaring services. Your personal timetable will
also give you the option to subscribe to a calendar feed. This will import all of
your teaching, as well as selected departmental events, into either your live@
UCL calendar or another compatible calendar of your choice

1.2.4 STUDENT SUPPORT AND WELLBEING


STUDENT
SUPPPORT
INTRODUCTION

Support advice and guidance is provided at three levels, College, Faculty and
School level and covers a wide range of support/welfare provisions, some of
which are listed below. Further details can be found on the website at www.
ucl.ac.uk/support-pages and http://www.ucl.ac.uk/currentstudents/support.
and also on the Faculty and School websites. Please consult the school or
programme section or handbook specific initiatives. Your Personal Tutor and

Faculty of the Built Environment Manual 14-15

Page 21

Programme Director will also be able to direct you to services provided by the
University. A great deal of information is available on the UCL website and the
School and Faculty websites but if in any doubt ask someone.

This section gives details of many of the support services available to students
and the links to the UCL website which provide more details. This section is
by no means exhaustive and as the academic year progresses more facilities
become available in Schools and across the College so keep looking at the
Bartlett Website for your School and Faculty news and read the College
e-mails.

UCL ONLINE
STUDENT SUPPPORT
WEBSITE

The UCL Online Student Support Website aims to provide advice and support
for common student problems through the internet. The website is organised
round an on-line support group and advice pages. The support group
provides peer support; once you have registered for the group you can log on
and anonymously discuss any issues that may be troubling you. Students who
have used this website so far have talked about how helpful it has been to find
out that they are not alone with their problems, whether they be academic or
emotional, and to get advice from people who have been through the same
things as them.

There are also advice pages with practical suggestions on how to address
issues that are often of concern to students. Areas covered include; anxiety,
loneliness, coping with exams and many others. There is also a sources of
support web page with details of where you can find further help if you feel
you need it. You can find the website at www.ucl.ac.uk/support-pages

OTHER UCL
STUDENT SUPPORT
SERVICES

Details of UCLs welfare services including a video outlining support available


and information on equal opportunities and racial and sexual harassment
are on http://www.ucl.ac.uk/currentstudents/ support. See also Student
Counselling

Student and Registry Services run daily sessions for students at 3-4 Taviton
Street as follows:

1 FACULTY
STUDENT SUPPORT
SERVICES

Student Support/Wellbeing drop-in and Appointments

Monday to Friday inclusive 09:30-11:00 hours Friday only 14:00-17:00


hours appointments only

Student funding drop in and appointments

Monday and Tuesday 14:00-17:00 hours Student complaints/discipline


appointments only

Wednesday and Thursday 14:00 17:00 hours.

Women students The UCL Advisor to Women Students confidential


advice on womens welfare issues. Further details at http://www.ucl.ac.uk/
academic-manual/part- 5/adviser-to-women-students

International students UCL provides a comprehensive support and events


programme for International Students. International Students should visit
UCLs dedicated International student support website at http://www.ucl.
ac.uk/iss for full details.

Within the Faculty three levels of formal student support are available,
personal tutors, departmental tutors and the Sub Dean Faculty tutor. This
support compliments the support and advice provided by tutors and
programme directors. In addition for first year undergraduate students there
is a mentoring system in place to help new students with the transition from
school to University. Information regarding of the names and contact details
and the roles of staff involved in student support and wellbeing roles are

Faculty of the Built Environment Manual 14-15

Page 22

available in The School Manual

PERSONAL
TUTORING SCHEME

UCL have now implemented a Personal Tutoring Strategy to enhance the


pastoral support to all students. Through the Personal Tutoring Strategy, UCL
intends that its students:

Are provided with pastoral support which is tailored to their needs,


enabling them to take full advantage of their time at UCL to develop and
maintain a healthy and happy outlook on life;

Are given the opportunity to reflect on their learning and personal


development, and to discuss and formulate appropriate strategies to fulfil
their potential during their studies at UCL;

Are equipped with a lifelong approach to learning enabling continuing


personal and intellectual growth;

Develop an awareness of the need for professional and career


development, and receive guidance on the planning and recording of
skills development throughout their studies in order to realise their career
aspirations;

Experience the benefits of working with peers and tutors within a


supportive atmosphere.

Every student will normally be allocated a member of staff who will be their
Personal Tutor throughout their time at UCL. The scheme requires that
students and personal tutors are to meet on a regular basis: for 1st Year and
one year Masters programmes students, this is intended to be 5 times and in
subsequent years 3 times per year Attendance at these meetings will be used
as evidence of a point of contact for the Student Engagement procedures for
Points Based Immigration System reporting.

Each member of staff will make it known when they intend allocating time
to be available for meetings and students will need to ensure that they are
having the frequency of meetings they require.

If you experience problems which impact your academic work then you need
to make us aware of this at the time, not retrospectively at the end of the year.
It is best to resolve any issues as soon as they arise, there are a number of
mechanisms to do this. The escalation process for resolving personal issues
is firstly with your Personal Tutor, then the Course Director, then the Faculty
Tutor (Susan Ware), and DR Ruth Siddall (College Mediator) or finally the
Formal Grievance procedure

At the start of the academic year you will be informed the name of your
Personal Tutor. See the School Manual for the allocation procedure.

DEPARTMENTAL
TUTORS AND
DEPARTMENTAL
GRADUATE TUTORS

Schools and Institutes will have tutors at departmental level who co-ordinate
the personal tutoring scheme and support undergraduate students, advising
on academic and pastoral matters. At post graduate level Departmental
Graduate Tutors and Faculty Graduate Tutors who also will support students,
consult the School Manual for details of who to contact in your school.

The Sub-Dean and Faculty Tutor, Susan Ware, is available by appointment


to see students. In addition to dealing with students personal and welfare
matters, the Sub-Dean and Faculty Tutor will liaise between the Bartlett and
the UCL on matters relating to UCL regulations, assessment procedures and
fees. The Sub-Dean/Faculty Tutor also coordinates applications for access

FACULTY TUTOR

Faculty of the Built Environment Manual 14-15

Page 23

funds/ scholarships, etc. Susan Ware is available by appointment s.ware@ucl.


ac.uk, she is to be found on the second floor of 140 Hampstead Road close to
the school of Architecture general office.

MENTORING
SCHEME

The Bartlett runs a mentoring programme for its first-year undergraduate


students. This scheme helps ease the transition from school to university
life, by providing incoming first-year students with trained student mentors.
Details of the scheme can be found in Section 2

1.2.5 CAREERS ADVICE


UCL CAREERS
SERVICE TEAM

The UCL Careers Service Team is based in the University of London Union
(ULU) Building on Malet Street. The team of 11 professional Careers Advisers
have responsibility for liaising with a particular academic department and
hence have specialist knowledge in that area. The UCL Careers Service is
dedicated to providing professional and impartial career management advice
to UCL community.
UCL Careers Service offers a comprehensive careers information and advice/
guidance service plus varied Recruitment Events and Employer Led Skills
Development Programmes to current students, staff and GradClub members
at UCL. The Careers Service Guide gives detailed information on all of our
core services plus details of specific activities and events that are running
this academic year. The UCL careers website porvudes links to employers
advertising appointments both in the Uk and abroad.
New users of the Careers Service can use the Guide or the relevant section of
this website to identify which of our services will be most useful to you based
on your current situation. For those who are more familiar with what is offered
and know what services youre interested in, the Guide or site will explain how
to access them and how to book where necessary

The School/Section Careers Liaison Officer is the link between UCLs Career
Advisory Service, the School and the student. The UCL Careers Advisor for
our Faculty is Patrice Ware.

Specific careers advice can also be obtained from the school/institute Careers
Liaison Officer details in your School section or handbook.

UCL DOCTORAL
SCHOOL

HEAR HIGHER EDUCATION


ACHIEVEMENT REPORT

The UCL Doctoral School also runs a series of courses to improve research
students key skills. See http://courses.grad.ucl.ac.uk/

The HEAR provides a single electronic source of information recording


your achievement. It details activities beyond the traditional transcript or
degree result. It can be accessed by students whilst studying on the degree
programme or after completion and graduation.

The HEAR applies to UCL undergraduate students who enrolled for the first
time in the 2011-2012 academic session and thereafter. For more information
on your HEAR, please refer to: http://www.ucl.ac.uk/hear/.

1.2.6 HARDSHIP FUND SCHOLARSHIPS/ BURSARIES GRANTS,


SCHOLARSHIPS AND PRIZES
TRAVEL & TUITION
SCHOLARSHIPS

The Bartlett has a number of faculty wide travel and tuition scholarships for
which students can apply. These are often undersubscribed, so it is worth

Faculty of the Built Environment Manual 14-15

Page 24

applying.

TRAVEL AWARDS

Travel Awards administered by the Faculty Tutor are detailed at


http://www.bartlett.ucl.ac.uk/architecture/programmes/professional-studies/
travel-awards. A number of awards are made in the region of 250- 300 per
award.

UCL
SCHORLARSHIPS

Sir Henry Herbert Bartlett Scholarship for architectural education through


travel.

Richard Llewelyn Davies Scholarship for travel and study.

Owings Travel Scholarship for travel and study in America

Maggie Scruton Travel Scholarship for travel and study in France.

UCL offers a number of scholarships including


UCL Graduate School Fellowships that can offer financial support to
research students undergoing genuine hardship. Most applications for UCL
Scholarships for
Overseas Students are to be made through UCLs International Office, but
specific contact addresses for Scholarship and Award schemes can be found
in the booklet Sources of Funding for Graduate Students available from UCLs
Study Information Centre Ext: 020 7679 3000 or UCLs Scholarships Office in
Registry. See also
http://www.ucl.ac.uk/prospective-students/scholarships

DETAILS

Details of Access funds, the Students Loans Scheme and UCLs Expeditions and
Travel Funds and other financial support

Details are outlined on http://www.ucl.ac.uk/current-students/money

TheUCL website includes details of College administered funds e.g a student


conference fund, Scholarships, bursaries and funding schemes etc. These are
listed at http://www.ucl.ac.uk/prospectivestudents/scholarships/scholarships/
graduate/
Other funding sources can be found at http://www.ucl.ac.uk/currentsudents/
money/bursaries/othersources
UCL Doctoral School website outlines its funding programme at:
http://www.grad.ucl.ac.uk/funds
Further details of Faculty administered scholarships etc can be obtained from
the Faculty Office.

1.2.7 UCL FACILITIES, SYSTEMS PROCEDURES FOR STUDENT


SUPPORT
UCL provides a wide range of support systems, some of these are listed below,
for further details search on the to the main UCL website.

DISABLED
STUDENTS AND UCL
DISABILITY CENTRE

If you have a disability (including dyslexia) or long term medical condition you
are advised to contact the Disability Centre for advice and information on the
additional services that may be available to you see http://www.ucl.ac.uk/
disability

Faculty of the Built Environment Manual 14-15

Page 25

Staff at the Disability Centre will be able to assess your individual needs and
identify appropriate sources of support and external funding. For example
as a disabled student you may be eligible to apply for Disabled Students
Allowances through your Local Education Authority. The Disability Centre
also provides up-to-date information on specialist equipment and software
some of which is available for students to use in the Student Enabling IT Suite
(SEnIT Suite). Contact the Disability Centre to find out more about how you
can gain access to these facilities.

DYSLEXIA

Any students diagnosed with dyslexia may be entitled to extra time in


the examinations, or other appropriate arrangements under the Special
Examination Arrangements for Students with Dyslexia regulations and there
is an official procedure which must be followed to obtain this extra time. All
students who have either been officially diagnosed as dyslexic (or suspect
they might be) MUST make an appointment with the Dyslexia Assessment
and Support Centre (DASC) on 020 7679 0100. The DASC is located in room
G15, the Registry, South Wing, and they will make an assessment of both the
students teaching and examination requirements (all students previously
diagnosed with dyslexia are advised to take a copy of their prior assessment
with them. Further information and advice can be obtained from UCLs
Disability Services: http://www.ucl.ac.uk/disability/

DYSLEXIA
ASSESSMENT AND
SUPPORT

If you suspect that dyslexia underlies any literacy difficulties you may have
and/or require an updated diagnostic assessment, UCL provides a diagnostic
assessment service. Details of this are at http://www.ucl.ac.uk/disability/
services/spld

Appointment queries should be sent to dyslexia@ucl.ac.uk. Appointments for


assessment should be made at the earliest possible opportunity. Students
who have been diagnosed with dyslexia, but not through the UCL Dyslexia
Centre must also arrange to be assessed by them. Please also let your school/
institute office know that you are being assessed. Further information is at
http://www.ucl.ac.uk/disability

LEARNING
AGREEMENTS

Learning agreements may be entered into between the Faculty and the
student to agree support strategies. Two types of learning agreement are
available, one for academic/special needs/teaching and learning matters
and the other regarding discipline and behaviour including poor attendance.
Learning agreements are normally prepared by the Departmental Tutor in
association with the Faculty Tutor and the students Personal/Programme
Director.

CAUSE FOR
CONCERN PROCEDURES

Students and staff who have reason to be concerned about another student
or a colleague are able to alert the appropriate UCL support service using the
Cause for Concern procedure. This is a confidential procedure. www.ucl.ac.uk/
current-students/support/wellbeing/student_of_concern

FITNESS TO
STUDY

This Procedure should be read in conjunction with the Support for Study
Policy. The Procedure aims to ensure that decisions about a students ability to
study are made through a supportive process, after appropriate consultation
and in the best interests of the student. The UCL Fitness to Study Procedure is
intended to be used where students are not able to continue or able to return
to continue the level and intensity of study required in spite of reasonable
adjustments having been put in place and cannot study, work and live cooperatively and in close proximity with others as well as conduct themselves
in a manner which does not impact negatively on those around them. It also
applies where UCL has been unable to balance the needs and rights of an

Faculty of the Built Environment Manual 14-15

Page 26

individual student against the need to protect the wellbeing of fellow students
and staff. See Appendices www.ucl.ac.uk/academic-manual/part-5/supportand-fitness-to-study for policy and procedure.

SPECIAL EXAM
ARRANGEMENTS/
EXAMINATION SUPPORT

UCL offers students the opportunity to have special arrangements made for
examinations (if they have a documented medical or personal reason for
needing them) under the Special Examinations Provisions on the Grounds
of Disability/Ill Health regulations. For example, you may have a medical
problem, e.g. a bad back which requires that you sit in a special chair, or
double vision which means you need a specially produced exam paper with
extra large type-font to help you read it. Therefore, if you think you may need
special arrangements to be made for the examination session this year, please
make an appointment with the Gower Place Medical Practice on 020 7679
6306 to have your needs assessed, then collect an application form either
from the Examinations Section or the Disability Office, complete it (having
first obtained the signature of the Programme Director) and return it with any
documentation as appropriate to the Administrator for your programme.

The UCL Disability Centre situated in G16 South Wing (Main UCL Building). It
is open for drop-in termtime Monday to Thursday 10.00-16.00 and on Fridays
and vacation by appointment only. You can contact the Disability Centre on
020 7679 0100; fax 020 7679 1343, or email: disability@ucl.ac.uk. Further
information can also be found on the web site http://www.ucl.ac.uk/disability

Please note that UCL will only accept applications from students who have
certified and independent corroborating evidence of special needs, i.e. a letter
from your doctor or a medical certificate no alternative arrangements will
be made for anyone without such evidence.

In addition, for those modules assessed solely or partially via coursework


and/or oral examination etc. the Programme Director will make individual
arrangements for candidates with special needs on a case-by-case basis,
having taken into account the special needs of the student. It is therefore
important that you discuss any requirements you may have for special
consideration sufficiently in advance of the assessment date/deadline with
the Programme Director in order that arrangements can be put in place as
appropriate and that you notify the Programme Director of anything you think
may impair your academic performance throughout the year.

All special arrangements will be made in the very strictest confidence and will
not be divulged to anyone other than the Chair, the Secretary of the Board of
Examiners, and the Programme Director.

UCL STUDENT
PSYCHOLOGICAL
SERVICE (SPS)

UCL offers student counselling via its Student Psychological Services that
aims to provide an accessible and effective professional resource for students
who are facing any sort of emotional and/or mental health issues. Students
can self-refer.
Details at http://www.ucl.ac.uk/studentpsychological- services/index_
home. Referrals can also be made via your course or personal tutor, the
Departmental or Faculty Tutor.

MEDICAL
GENERAL PRACTITIONER

Students are strongly advised to register with a Doctor (General Practitioner).


If you have moved recently, please make sure you are registered with a local
doctor before you need one. The UCL General Practice is located in Gower
Place. www.ucl.ac.uk/new-students/doctor-register

Students will be required to provide a medical certificate if they have a

Faculty of the Built Environment Manual 14-15

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condition which is to be considered for extenuating circumstances. Students


who are absent for medical reasons for more than two days should inform
their Programme Director or Personal Tutor and the school administrator

DENTIST

It is recommended that students register with a dentist, details of UCLs dental


practice are http://thedentalcentrelondon.com

CULTURAL
CONSULTATION SERVICE

UCLs cultural consultation service aims to enhance learning and teaching


outcomes for students and staff facing cross-cultural and social conflicts.
Further details at http://www.ucl.ac.uk/ccs

LANGUAGE
SUPPORT

The UCL Language Centre (26 Bedford Way, London WC1H 0AP) offers a
range of language courses at various levels for all members of UCL, including
English Language, academic writing etc. If you want to use this resource and
its facilities, please contact them for details on 020 7679 5454 or see http://
www.ucl.ac.uk/clie/

IT TRAINING AND
SUPPORT

STUDY SKILLS

Free IT skills support is available to students. The UCL Training Section


provides, for free, a variety of on-line courses to students to improve their IT
skills. These are available at: http://www.ucl.ac.uk/isd/students/training.

Students engaging in university study are expected to research their subject,


write clear and concise essays, produce reports, give presentations, correctly
reference sources, take exams, and manage their time effectively. There are
a number of downloadable information sheets on such as time management,
reading and research, essay writing, and other skills you will need to master
for your studies. Further details can be found at http://www.ucl.ac.uk/
transition/study-skills-resources

Schools also provide study skills workshops, academic writing, computing


workshops see School or programme section or handbook details

URBAN SKILLS
GRAPHICS PORTAL

In previous years some students have requested extra help with their graphics
skills, as these skills are important in the range of project work that students
are asked to engage with here at UCL. To help with this the School of Planning
has developed a series of online workshops called the Urban Skills Portal.
These courses provide a practical guide to producing graphics for urban
design and planning projects. Through illustration and narrative, the exercises
include various methods for producing and presenting computer-generated
visuals.

The Urban Skills Graphics Portal programmes have been developed especially
for Planners and there is no cost for Bartlett students. The workshops go
through a range of software, all of which students will have free access to from
personal computers.

Getting free access to Urban Skills Portal


There are four workshops to work through so ensure time is set
aside to complete them. Access is here: https://extendstore.ucl.ac.uk/
catalog?category=3, where users should sign up for The Urban Graphics Series
(workshops 1-4).

Please note that to gain free access students must be at least pre-enrolled
at UCL in order to obtain a UCL e-mail account. This can be done from 1st
September onwards.

Faculty of the Built Environment Manual 14-15

Page 28

In order to pre-enrol, use the Online User Registration (OUR) service to


retrieve the UCL userid and set a password to be used to log in to Portico.

Please use the contact details below if you have any problems or questions
regarding the pre-enrolment service. If your query is about:

your userid or password, please contact the ISD Service Desk on 0207 679
5000 (Monday to Friday, 8.30 - 17.30) or emailservicedesk@ucl.ac.uk

the pre-enrolment service, please contact the Portico Services Helpdesk


at portico-services@ucl.ac.uk

your fees, please contact fees@ucl.ac.uk

Once you have your UCL e-mail account you can register for the Urban Skills
Portal workshops by using your UCL email address, selecting I am a new
customer and clicking on the Login button. The system will ask you to pay,
but please ignore this and complete all other parts of the Log-in process.
Within 48 hours or so you should be automatically granted free access, but
if you have any problems please e-mail extend@ucl.ac.uk for assistance.
Remember: without a UCL e-mail address you will need to pay, so pre-register
first

1.2.8 VOLUNTEERING AT UCL


UCL
VOLUNTEERING
DEPARTMENT

UCL has the one of the biggest volunteering departments in the UK - with
over 400 different projects to choose from so make the most of us whilst
youre here!

Volunteering is a great way to work with people in the local community and
complement your academic study. Youll make new friends and improve your
chances of getting decent paid work too. Volunteering can be logged on your
HEAR report

Support and advice is available from both the Volunteering Services Unit and
the student-run Volunteering Society. Heres what they do:

Volunteering Services Unit


1-to-1 advice sessions to help you choose the ideal project

On-going support from staff

Innovations Programme (student leadership scheme)

Personal Development Programmes

One-off events

Weekly newsletter

Helpline on 020 7679 2512

Volunteering Society

Meet other student volunteers

Swap ideas

Amazing socials and charity fundraising events

Info on volunteering abroad

UCLUs Volunteering Magazine

Regular Wednesday afternoon meetings

Faculty of the Built Environment Manual 14-15

Page 29

The Next Step...


Have a look at their web pages, www.uclu.org/volunteers

Drop in and see them on the first floor of the UCLU Lewis Building at the
top of Gower Street.

Email them at volunteering@ucl.ac.uk

1.2.9 UCL STUDENTS UNIONS


UCLU

University College London Student Union (UCLU) offers facilities and a variety
of clubs and societies, nightclub, music, student welfare and counselling,
printshops, fitness centre, a sports centre, and a travel agent located on the
upper floors of the Bloomsbury Theatre in Gordon Street.

In addition the Students Rights and Advice Centre can provide assistance on
legal, financial, academic and visa-matters.

Details are outlined in the UCL Student Union Handbooks 2014-2015, available
from UCL Student Union reception at Gordon Street. Events, including the
Fresher week timetable, are also listed at http://pga.uclu.org/

ULU

University of London Union (ULU) at Malet Street (opposite the Waterstones


bookshop) is the University of London Student Union and its facilities are
available to UCL students. It has a wide range of student union services,
and offers sports facilities (including a gym and swimming pool), shops (e.g.
sports, computer, travel and general store), optician, laundromat, banks,
Endsleigh Insurance, various bars etc. Their handbook can be picked up from
their reception, or from their Fresher Fair at the beginning of this session or
from their Reception in Malet Street.

1.2.10 BARTLETT BUILT ENVIRONMENT LIBRARY


BARTLETT LIBRARY
FACILITES

The Bartlett Built Environment Library, is located on the ground floor of


Central House and is just one of several UCL Libraries based around the
central Bloomsbury campus. The Library comprises some 35,000 monographs
and over 250 current print journal subscriptions to support teaching and
research in the Faculty. The books are classified using the Library of Congress
classification scheme. All current UCL staff and students are entitled to use
the Librarys facilities.

Explore is UCL Library Services single search tool for finding journals, books,
full-text articles, archive material and much more. Whether youre looking for
items on your reading list or information for a project or research, youll find it
in Explore and you get instant access to any full-text we subscribe to. Explore
can also be used to manage your Library account including renewing books,
placing reservations and ordering inter-library loans.

Access to bibliographic databases is provided on several Myriad machines


in the library and from any computer with web access, both on and off
campus. The library is wireless enabled and has on-desk electric sockets
for laptops. Architecture, Planning and general urban affairs are covered by
subject specific services such as the Construction Information Service and the
Avery Index to Architectural Periodicals. The Library also has access to more
general resources such as the online version of the Oxford English Dictionary

Faculty of the Built Environment Manual 14-15

Page 30

and the full text of newspapers. Access to some 21,000 electronic journals
is also provided via the Library website, where you can find full details of all
electronic resources available.

Other facilities include two multifunctional devices (MFDs) for printing,


photocopying and scanning. Payment is made using credit loaded on UCL ID
cards.
The cards work on MFD machines in all the Librarys central
sites, including the Main and Science Libraries. Acetates can be bought from
the Bartlett Library issue desk. Bartlett Library staff will offer assistance using
these machines and loading credit.

The Library has an expanding collection of DVDs relating to the built


environment. These include recordings of lectures, feature films and
documentaries.

Examples of past MSc dissertations are kept by the Library. Dissertations for
the last 4 years are available for reference use in the Library. Earlier reports
are held in the librarys stores and may be requested with 24 hours notice.

Opening hours term time


Monday Friday: 9am 20.00
Saturday: 9.30am 16.00
Sunday: closed
Please visit the Library Services web site for a full list of opening hours of the
Bartlett and other libraries, including vacations.

Staff:
Site librarians:
Caroline Fletcher (Monday, Tuesday) caroline.fletcher@ucl.ac.uk
Suzanne Tonkin (Wednesday Friday) suzanne.tonkin@ucl.ac.uk
Head of Issue Desk: Michela Monachesi

1.2.11 FEEDBACK FROM STUDENTS, REPRESENTATION, MATTERS


OF CONCERN AND GRIEVANCES
The Faculty value student feedback about its activities. Student
representation on Faculty Committees is welcomed, see Section 1 regarding
UCL/ Faculty Committees and School section or programme handbook for
School/ Section committees.

FEEDBACK FROM
STUDENTS

Both formal and informal arrangements exist for feedback from students to
The Bartlett. Students may raise issues of specific concern at any time with
appropriate tutors

The formal mechanisms are:


Student evaluation of each module by a standard questionnaire, which


is carried out by the Department each term. The results are presented
and discussed by the Staff/Student Committee and the Faculty Teaching
Committee;

Faculty of the Built Environment Manual 14-15

Page 31

Year Meetings which are convened by the Programme Director and held at
the end of terms 1 and 2;

Student representation on Staff/Student Committees, Faculty Board,


Faculty Teaching Committee and the relevant Programme Committee.
Year representatives are elected at the beginning of each year to
represent student views to the Programme Director and to serve on these
committees.

The informal mechanisms are through contact with:


The teaching staff. You should first discuss any problems with the member
of staff teaching, or co-ordinating the module;

The Programme Director or Tutor, who can be contacted directly or


through the student year representatives; or through Year meetings.
Student views are then fed to staff for appropriate action. Year meetings
will be held at least once a term, with the agenda and minutes circulated
to all concerned.

In cases of dissatisfaction, they should approach the member of staff


concerned, then their Personal Tutor, the Year Coordinator, the BSc/Masters
Programme Director and finally the Head of School and the Sub Dean Faculty
Tutor, as necessary to resolve the issue.

All Bartlett students can, through the Sub-Dean Faculty Tutor, call upon UCL
sources of assistance and information including procedures for appeal and
review. Further details are available from:
http:// www.ucl.ac.uk/current-students/guidelines/grievance_procedure

QUESTIONNAIRES
AND FEEDBACK

Students are encouraged to comment about any aspect of their degree


programme and their life in the Bartlett, or seek remedies for specific
grievances, in the following ways:

COURSE
UNIT EVALUATION/
QUESTIONNAIRES

National Surveys: Undergraduate students will be asked to complete the


National Student Survey (NSS) and undergraduate and post graduate
students will also be invited to complete the Student Barometer survey.

Programme surveys: Students are asked to complete a confidential


questionnaire at the end of each year addressing matters of teaching and
other teaching-related affairs, and are asked to report on their perception,
both for their year/programme as a whole and for individual courses, units
and seminar groups. Student questionnaires are completed anonymously
by individual students, and are processed centrally. The results are reported
to the school in statistical and non-attributable formats, including the typed
transcription of hand-written comments. The questionnaire is handed out by
and returned to the course director. It is designed to help academic staff to
improve the quality of their courses in terms of content, delivery, feedback and
assessment. The results are also used by the Course Director and the Faculty
in the review of the Programme at the end of each academic year, information
gleaned from these surveys is taken seriously and changes for the better
frequently result.

STAFF-STUDENT
COMMITTEES

These committees, normally chaired by the Director of the School or


Programme Director and attended by Year Representative, meets at least once
a term to discuss ma jor issues related to the School. Student representatives
elected from each year of the Programme should attend the meetings of this
committee. However, attendance at this Committee is open as it is seen as

Faculty of the Built Environment Manual 14-15

Page 32

a forum for discussion of all matters concerning students. The Staff-Student


Committee reports to the relevant Programme Committees and to the Faculty
Teaching Committee.

GENERAL
COMPLAINTS AND
GRIEVANCE PROCEDURE

Students may raise issues of specific concern at any time with appropriate
tutors. In cases of dissatisfaction, they should approach the member of
staff concerned, then their Personal Tutor, and finally the Course Director as
necessary to resolve the issue. Where students feel unable to discuss their
concern with the Personal Tutor or the Programme Director they may consult
the Departmental Tutor in the Faculty Tutor in the first instance.

SUB DEAN
FACULTY

All Bartlett students can, through the Sub-Dean, call upon UCL sources of
assistance and information including procedures for appeal and review.
Further details are available from the UCL Student Handbook (available from
Registry).

MEDIATION
SERVICE

Students should be aware of the mediation service provided by the College


through Dr Ruth Siddall, students are advised to contact her before following
the formal grievance procedure. www.ucl.ac.uk/student-mediator

Where the grievance cannot be resolved at School level or Faculty level or


through mediation the formal UCL Grievance procedure may be appropriate.
UCL policies regarding grievance procedures are outlined on:

FORMAL UCL
GRIEVANCE PROCEDURE

http://www.ucl.ac.uk/academic-manual/part- 5/student-grievance-procedure

1.2.12 COMPUTING AND COMMUNCIATIONS AT THE BARTLETT


AND UCL
UCL
INFORMATION SYSTEMS
DIVISION (ISD)

The UCL Information Systems Division (ISD) and the Bartlett provide a broad
variety of infrastructure and services for use by staff and students. These are
provided both locally from within the faculty and centrally in cluster rooms
and via the web.
In general everyone is encouraged to use a laptop. This is to enable staff and
students to work and have access to their files wherever they need to be,
whether in an office, a meeting room, classroom or working at home or while
travelling.
Computers are backed up automatically when they are on UCL premises,
assuming they have been properly set up (contact Bartlett IT Support at
it support.bartlett@ucl.ac.uk to ensure they are set up properly in the first
instance).
If you are away from UCL for an extended period, you must take responsibility
for your own backup.
Security of laptops within the building is important. The default position is that
laptops used by students in shared spaces should be locked away when not
in active. Masters students should use the coin-operated lockers. Students are
responsible for the security and insurance of their own computers.

UCL COMPUTING
GUIDELINES

All use of UCL computing resources at UCL or from home needs to comply
with the UCLComputing Regulations, which are outlined at:
www.ucl.ac.uk/isd/students/students/regulations

REGISTRATION
REQUIREMENT FOR
COMPUTING ACCESS

All students must register for a UCL computer account and must maintain
their passwords and check their UCL email on a regular basis. Without doing
so, students will risk missing critical UCL communications and course specific
information.

Faculty of the Built Environment Manual 14-15

Page 33

Your UCL user id and password is key for access to Windows Terminal Service
(WTSsee below); general Bartlett computing as well as access to
PORTICOthe UCL Student Information Service and many core systems.
You must not use your personal email address for work and activities
connected with UCL: please make sure you use your UCL email. Use of your
UCL email is mandatory for students for all UCL communications.

INDUCTION
SESSIONS

Information Systems student induction sessions will at the beginning of term 1,


see website link below. In addition there are drop-in sessions and students
can attend whichever session they choose or are recommended by their
course director. Sessions will generally begin every half hour, between 11.00am
to 14.00
Each induction takes 30 minutes and covers the following topics:

how to register for central UCL computing services

user id and password

Z Card for IT Essentials

Service Desk

UCL email

halls of residence networking

Wi-Fi on the UCL Campus

student timetables

Portico access

key skills

MyPortfolio service

MOODLE service

IT Training

UCL Go! Mobile App

computer workrooms

printing

Central IT services induction web page (which includes a map link) can be
found at
www.ucl.ac.uk/isd/students/new-students/inductions
A web page for students joining us this year can be found at www.ucl.ac.uk/
isd/students/newstudents

UCL WI-FI

UCL provide wireless internet access at multiple nodes throughout UCL.


This means that you can access the internet from your laptop at most UCL
locations including the Bartlett. It is also available in the main Quadrangle. To
access UCL Wi-Fi you need to install additional software. For details on using
UCL Wi-Fi and installing the software,
please see www.ucl.ac.uk/isd/students/wireless

Most halls of residence have Internet access available. The cost of Internet
access is included in the halls fees. More details on Internet access from within
halls can be found at: www.ucl.ac.uk/isd/students/halls.

Faculty of the Built Environment Manual 14-15

Page 34

SOFTWARE
AVAILABLE TO STUDENTS

A broad variety of software is available for student use on the WTS system
accessible via UCL cluster rooms or from home. Should you want to purchase
software to install at home, there are discounts available for selected software
titles from UCL procurement. You will need to be a registered student to take
advantage of these discounts. For more information on available software,
please refer to
www.ucl.ac.uk/isd/students/windows/software. Additionally, some software
may be purchased from the College Shop on the main campus.

Student IT training and support Free IT skills training are available to students.
The UCL Training Section provides a variety of courses for students to
improve their IT skills. Details are available at www.ucl.ac.uk/isd/students/
training

WINDOWS
TERMINAL SERVICE
(WTS) ACCESS

WTS is a windows terminal computer service provided by UCL Information


Services Division (ISD) that anyone with an ISD user-id and password can use.
You can access WTS from any computer with Internet access from inside UCL,
or from outside UCL (including outside the UK). If you want to access WTS
from your laptop or your home computer, you will need to install the WTS
client software details for this can be found at www.ucl.ac.uk/isd/students/
windows/wts

Cluster WTS and Remote Cluster WTS (the Microsoft Windows software found
in all IS Cluster rooms) offers access to:

HELP REGARDING
COMPUTING ISD
SERVICE DESK

your UCL e-mail

Portico - The Student Information System

specialist Bartlett computing services

Bartlett Mac cluster room (Wates House)

E-Learning environments

other UCL password protected web pages

essential student and staff record systems

student web pages

Library services

Internet connections in Halls of Residence

Unix services such as Socrates and Plato

UCL Wi-Fi Internet access

UCL wiki

For any queries regarding any centrally managed ISD resources such as any
central services (e.g.: Portico), email, WTS software etc., please contact
the ISD Service Desk (see www.ucl.ac.uk/isd/common/servicedesk) either:
In person: The Service Desk can be contacted in person on the ground floor of
the DMS Watson Library.
By telephone: Telephone number 020 7679 5000 (Ext 25000 within UCL). This
is the most effective way to report urgent faults and deal with queries that
demand a faster than 24-hour response.
By e-mail: You can e-mail servicedesk@ucl.ac.uk with any queries and
comments that do not require an immediate response. If your query is urgent
please phone the Service Desk.

Faculty of the Built Environment Manual 14-15

Page 35

ISD Service Desk front desk opening hours (DMS Watson)


Normal term time opening hours are 09.30-17.00 Monday to Friday.

Student IT training and support Free IT skills training are available to students.
The UCL Training Section provides a variety of courses for students to
improve their IT skills. Details are available at www.ucl.ac.uk/isd/students/
training.

INFORMATION
SYSTEMS DIVISION (ISD)
WEB PAGES

The Information Systems Division web site at www.ucl.ac.uk/isd is the first


point of call for UCL wide computing support information. Bartlett Support
pages Information specific to Bartlett users is available at http://support.
bartlett.ucl.ac.uk. This includes information on connecting to large format
plotters and registering for faculty site-licensed software.

The easiest way to search for specific information if you cannot find it via the
above link is to use the InfoBase index at: www.ucl.ac.uk/isd/infobase.

INFOBASE

VIRUSES

Free anti-virus software is available to all students: you can retrieve it for
installation from the UCL software database on your laptop on swdb.ucl.
ac.uk/?filter=anti%20virus with your UCL user name and password. The
number of viruses circulating continues to increase at an alarming rate and
the introduction of a virus to UCLs computer network can cause extensive
damage to the work of thousands of people, and render the facility inoperable
for days. Please be responsible in the data that you introduce and access
using College facilities, and remember many viruses are introduced through
the reading
of unsolicited emails and their attachments. If you have any doubt about
the integrity of any data or website then you must consult computing staff.
College computing regulations also forbid the deliberate introduction of a
virus, or the use of College facilities for hacking.

IPHONE
APPLICATION FOR UCL
STUDENTS

An iPhone app for UCL students is available at http://itunes.apple.com/gb/

For all general inquiries about UCL refer to the main UCL web site at
www.ucl.ac.uk

RESEARCH
COMPUTING

UCL is well supported with specialist research computing facilities and


associated support. A variety of high capacity and capability research
computing resources are available to researchers and research projects for
advanced number
crunching, simulation and visualisation.

1.2.13 FACULTY OF THE BUILT ENVIRONMENT COMPUTING


BARTLETT
WEBSITE

Faculty and departmental information, and general course information can be


found at www.bartlett.ucl.ac.uk.

The Bartlett runs an email listing giving details of public lectures, seminars,
conferences and other events to do with architecture and the Built
Environment Emails are sent out as monthly summaries of upcoming events,
and as weekly reminders of things happening over the following 7 days. All
students and staff at the Bartlett should receive this list automatically, but only

BARTLETT EMAIL
LISTING

Faculty of the Built Environment Manual 14-15

Page 36

if they have a UCL email account (ie: ending with @ucl.ac.uk).

1.2.14 E-LEARNING ENVIRONMENT


VIRTUAL
LEARNING ENVIRONMENT

UCL provides a Virtual Learning Environment (VLE). MOODLE


This system hosts a large number of virtual classrooms for student-tutor
interaction and learning material exchange in courses. The primary Virtual
Learning Environment platform at UCL is the Moodle platform. For more
information
on the UCL Moodle VLE please refer to the ELearning overview
www.ucl.ac.uk/isd/students/elearning and to the UCL Moodle site at moodle.
ucl.ac.uk

MOODLE

Moodle is UCLs online teaching and learning environment where you can take
part in activities and read resources as part of your studies.
For an overview Further details at http://www.ucl.ac.uk/isd/students/elearning/tools/moodle
To access Moodle, please visit https://moodle.ucl.ac.uk/login/

What can it do? Moodle has a wide range of tools to support learning and
teaching, including tools to:

manage resources (documents, lessons, glossary)

support communication (forums, chat, blog, wiki)

enable groupwork (wiki, database, forums, glossary)

support assessment (feedback, grades, assignments (including Turnitin)


and quizzes); manage administration (groups, calendar, usage reports,
gradebook, questionnaire) Further details at http://www.ucl.ac.uk/isd/
students/ e -learning/tools/moodle To access Moodle, please visit https://
moodle.ucl.ac.uk/login/

1.2.15 COMPUTER CLUSTERS


There are Clusters of computers for student use located centrally in College
and locally in the Faculty for exclusive school/section students use. For details
of printing facilities see Section 2

UCL CENTRAL
CLUSTERS

UCL ISD computing clusters (central resource) General computing needs (e.g.
word processing, etc.) are serviced by UCL ISD computer clusters available
around the campus a map detailing cluster locations can be found at www.
ucl.ac.uk/isd/students/workrooms/locations

UCL computing facilities are outlined on the UCLs website www.ucl.ac.uk/isd/

As part of student registration, students should have attended the IS


inductions (you may want to revisit the IS induction presentation at
www.ucl.ac.uk/isd/students/new-students/inductions).

FACULTY
CLUSTERS AND
FACILITIES

Central House
Hampstead road
Torrington Place

Faculty of the Built Environment Manual 14-15

Page 37

Tavistock Square

FACULTY CLUSTER
SUPPORT

Bartlett computing staff Yusah Hamuth, Faculty Systems Manager


y.hamuth@ucl.ac.uk) manages the entire Bartlett wide computing facilities.
Yusahs focus is the deployment, hardware and software maintenance and
operational management of all locally-held Bartlett computing facilities which
are not ISD held. Rashed Khandker is the Faculty Systems Administrator and a
third member of the team. All queries should be sent to: itsupport.bartlett@
ucl.ac.uk

1.2.16 SAFETY AND SECURITY


The Bartlett undertakes all reasonable practicable steps to promote and
secure the health and safety and welfare of all university personnel, students
and members of the public on the department premises. Within UCL all
safety matters are the responsibility of the Head of Department (HOD) and
all disciplinary actions will be at the HODs discretion. A Departmental Safety
Officer (DSO) is appointed by the HOD to implement the Health and Safety
Policy within the department. Arrangements for the management of health
and safety within the Bartlett are published and reviewed annually.

IMPLEMENTATION
OF REGULATIONS

EMERGENCY
PROCEDURES

The following general safety rules must be observed throughout the Bartletts
premises:

SMOKING is banned in all buildings and immediately outside UCL


property.

ALCOHOL is not to be consumed or stored within the department, except


on certain, specified occasions.

CORRIDORS AND STAIRWELLS must be kept clear and must not be


used for work or the storage of furniture, equipment, etc. They are not
extensions of studio space, and items found in these areas will be disposed
of.

WORKSHOPS: students may only work in the workshops after being


trained in the use of machines and when a member of the workshop staff
is available to supervise their activity.

LABORATORIES: students must make arrangements with staff to use


laboratories, and risk assessments are required as part of any use of the
laboratories.

STUDIOS: no hazardous substances are to be taken into studios, and


no machining, cutting or drilling with power tools or hot work is to be
undertaken in them. Rubbish must not be allowed to accumulate; waste
should be removed daily. Sharps should be disposed of in the containers
provided.

PORTABLE ELECTRICAL APPLIANCES, including items brought from home,


are not be to used within the department unless they have been tested for
safety by the Workshop Manager or Facilities Officer (Kevin Jones).

Students should b aware of the emergency procedures pertaining to the


building they are working in. The fire exits, fire marshal and first aid staff
names, muster points and fire alarm procedures are displayed prominently in
each building.

In the event of the outbreak of fire:


1. Sound the fire alarm, or telephone 222 using red phones in reception or any
phone in the stairwells.

Faculty of the Built Environment Manual 14-15

Page 38

2. Evacuate the building by the nearest available exit. Do not shut down
equipment.

In the event of the fire alarm sounding:


1.

Evacuate the building immediately (do not use the lifts).

2. Ensure any persons under your supervision leave immediately.


3. Assemble at the assembly point marked on the fire instruction notice, do
not re-enter the building) until allowed to re-enter by a Fire Marshal.

In the event of an emergency:


1.

Phone 222.

2. Clearly state your location and telephone number.


3. Clearly describe the nature of the emergency.

In the event of a ma jor accident involving injury:


1.

Phone 222.

2. Clearly state your location and telephone number.


3. Clearly describe the nature of the accident.
4. Obtain assistance from the nearest qualified First Aider (if they are
available or Designated Person.

In the event of a minor accident involving injury


Obtain assistance from the nearest First Aider or Designated Person if


available;

Escort the patient to the University College Hospital Accident and


Emergency Unit;

Seek assistance from Occupational Health, which is available during


normal working hours at 3 Gower Place (ext 37747).

Reporting of accidents

All accidents must be reported;

Obtain an Accident Report Form from the Facilities Officer or School


Safety Officer;

Complete the Accident Form immediately after the accident if possible,


and forward the completed forms to the Facilities Officer who will forward
a copy to the UCL Safety Office.

Electrical Equipment and Supplies:


stop using any equipment, electrical sockets, lights and/or switches if there
appears to be an electrical fault.
Report the fault to a member of staff your earliest opportunity.

Water:
if you discovers spills, overflows, leaks from any source, please report to a
member of staff or telephone extension number 30000.

DISABLED
PERSONS

Disabled persons will be informed by the Departmental Safety Officer of

Faculty of the Built Environment Manual 14-15

Page 39

emergency escape procedures at the beginning of each academic year and


shall keep the receptionist informed of their floor locations at all times. In the
event of a fire, the disabled person is to proceed to landings of either stairwell
on that floor and await collection by a designated Fire Evacuation Marshalls
(FEM). There are emergency telephones located on each landing with written
advice as to how he/she can inform emergency services of their location.

1.2.17 CONTACTS FOR DETAILS OF FIRST AID STAFF AND FIRE


MARSHALLS

KEY FIRST AID/


FIRE MARSHALL STAFF

Facilities Manager is Kevin Jones, email: k.jones@ucl.ac.uk,


BSA Graham Kennet
BSP Lisa Fernand
DPU Nkenji Okpara
EI/ISR Rosanna Seels
BsEER Louise Raynham
CASA Sonja Curtis

24 Hour Emergency Contact Telephone Numbers:


-

Emergencies extension 222

Maintenance Emergencies extension 30000

Faculty of the Built Environment Manual 14-15

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1.3 ADDITIONAL INFORMATION


1.3.1 RELATIONS WITH STUDENTS STAFF COLLEAGUES AND THE
PUBLIC
UCL-STUDENT
RELATIONSHIP
CODE OF CONDUCT FOR
STUDENTS

The UCL-Student relationship is outlined at http://www.ucl.ac.uk/currentstudents/guidelines/srs

UCL expects its members to conduct themselves at all times in a manner that
does not bring UCL into disrepute; this includes conduct whilst not on UCL
premises; examination irregularities, cheating, plagiarism etc. Details of UCLs
Code of Conduct for students are at http://www.ucl.ac.uk/deanof- students/
conduct and all students should read and familiarise themselves with them.

RIGHTS AND
RESPONSIBILITIES

Students and staff have a responsibility under the law to take reasonable care
for their own health and safety and that of other people who may be affected
by their actions. They are also required to co-operate with the department
so far as is necessary to enable the College to fulfill its legal responsibilities
under Health and Safety legislation. You should therefore be aware of and
comply with the facultys arrangements for health and safety

DUTY OF CARE

UCL is mindful of its duty of care in its relationship with staff and students and
staff and students should be mindful of their duty of care in their relationships
with each other and capacity to engage with his/her studies and/or the
appropriateness of their behaviour in relation to the UCL community as a
whole. In addition UCL is aware of its obligations to staff and students under
the Equality Act 2010, to make reasonable adjustments for disabilities where
possible and where appropriate and recognize diversity, and respond to
complaints regarding harassment, bullying or discrimination. Concerns should
be directed to either the Faculty Tutor or the UCL Union Counselling Service.
UCL have specific policies and procedures relating to these problems.

KEEPING IN TOUCH

All students should formally notify any change in their term or vacation
address or telephone number online through the PORTICO system. Please
also ensure you let the School Office know of any changes immediately.
Failure to do so may result in serious delays or loss of communication between
the School and the students over important matters and information.

DATA PROTECTION ACT


(1998)

The use of information on students held on computer by the Bartlett


is governed by the Data Protection Act (1989). The Act states that an
individual has the right to see any personal information held about them
by any organisation, and to stop information about them being published
without their permission. Please read and be aware of the implications and
requirements of the Data Protection Act 1998 for your time at UCL. Guidance
can be found in Appendix 5 and on
www.ucl.ac.uk/finance/legal_services/data_protection/new_starter_info.html.

FREEDOM OF
INFORMATION

The Freedom of Information Act (2000) promotes greater openness and


accountability within the public sector. It imposes a duty on public authorities,
like University College London (UCL) to provide two related rights of access.
These are to inform the applicant whether or not the information is held and if
the information is held to communicate it to the applicant.

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Anyone can make a request in writing for recorded information held by or


on behalf of UCL, and UCL must comply promptly and in any case within
20 working days (unless one of 23 exemptions applies). UCLs Provost
and Council have overall responsibility for Freedom of Information in UCL.
Operational responsibility for the processing and monitoring of Freedom of
Information requests is handled by the Freedom of Information Officer. Every
Faculty, Department, School and Institute within the university, has a Freedom
of Information Coordinator who liaises with the FOI Officer on matters
concerning Freedom of Information.

Details in Appendix 6 or www.ucl.ac.uk/finance/legal_services/freedom of


information/new starter_info.html

SAFETY AND SECURITY

UCL is situated in the centre of London and in spite of security, strangers can
and do walk unnoticed into the campus and into buildings. Please observe
simple security rules:

Display your ID card at all times.

Keep your personal possessions (especially money, keys and cards) in a


pocket or personal bag. Dont leave anything of value unattended. Dont
leave your possessions in unlocked rooms.

If you see someone in the School whom you do not recognise or who
is acting unusually, report this to a member of staff at Reception or
contact Security (Ext 32108). If it turns out to be a student from another
department it can be dealt with without offence. Do not approach
strangers yourself.

Please also note UCLs policy on personal belongings and personal security at
http://www.ucl.ac.uk/estates/safetynet/policy/in

EMERGENCY PLANNING

Staff and students are advised to regularly check the UCL emergency
planning website at http://www.ucl.ac.uk/emergency-planning/ in the event
of a ma jor incident or pandemic. Its anticipated that in the event of an
emergency, this website and the front page of the UCL and Bartlett websites
will be used to give up-to-date advice on postponed/cancelled lectures/events
and, if necessary, departmental closures. SMS
texts may also be used.

USE OF MOBILE PHONES

RECORDING OF
LECTURES AND
TEACHING EVENTS

Please ensure that your mobile phone is switched off during all teaching
events. If you wish to use your phone, in order to minimise disruption. Note
that a UCL iPhone app for students is available at http://itunes.apple.com/gb/
app/uclgo- student-edition/id357476297?mt=8

Students must obtain the specific permission of any speaker they wish
to record using recording or broadcast equipment during class sessions.
Recorded lectures must not be placed online and must not be distributed
to persons not registered on the course in the current session. Use of
photographic equipment or image capture devices also requires specific
permission. Use of mobile phones, pagers, text devices etc. is prohibited,
as is the use of all other electronic devices not specifically permitted by the
speaker. Conversely, we may choose to record and make
available online certain events and activities.

COPYRIGHT/IPR

Intellectual Property Rights (IPR) and, in particular, copyright, play an


important role in the work undertaken by the UCL community both in terms of

Faculty of the Built Environment Manual 14-15

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academic output and also in the use and repurposing of materials to support
teaching and learning across the institution. The library website www.ucl.
ac.uk/library/copyright/ offers guidance and the staff and student IPR policy is
outlined at www.ucl.ac.uk/library/copyright/yourown- copyright.

RETENTION
OF STUDENTS
COURSEWORK

CULTURAL PROPERTY

PHOTOGRAPHS

Submitted work becomes UCL property and students should always retain a
copy for their own use and to build up a portfolio of their work. Coursework
will be retained by the School and students are advised to keep a copy. The
work of a sample of students is retained by the School to enable auditors
or professional bodies validating programmes in later years to evaluate the
programmes standards. These auditors, however, do NOT have the power to
alter any marks already confirmed by the Board of Examiners.

UCL has a cultural property policy that applies to all staff and students. Details
can be found at: http://www.ucl.ac.uk/cultural

We may display a photograph of you in the School Office, for ease of


identification and we may also wish to display photographs of departmental
activities to publicise them.

The department maintains its own web pages; we may wish to publish student
names and UCL contact details there. The UCL Development Office may also
wish to use your photograph and personal details in a UCL publication, either
as a news item or for future events.

If you do not wish to have your personal details published in these ways,
please ask the Departmental Administrator for a form to request that UCL
does not do so. The form must be completed and sent to the UCL Data
Protection Officer. Details of UCLs data protection policy can be found in the
UCL Student Handbook.

USING QUESTIONNAIRES
- AS PART OF
RESEARCH/PROJECT
WORK

Students proposing to use questionnaires for project work that may involve
the general public are reminded that drafts should be submitted for approval
to the College via their Head of School. Students may also need to consider
UCLs Data Protection policy, details of which can be found at http://www.ucl.
ac.uk/finance/legal_services/dat a_protection/index.

All research proposals involving living human participants and the collection
and/or study of data derived from living human participants undertaken by
UCL staff or students on the UCL premises and/or by UCL staff or students
elsewhere requires ethical approval to ensure that the research conforms with
general ethical principles.

4.1.7 Research ethics

RESEARCH ETHICS

All research proposals involving living human participants and the collection
and/or study of data derived from living human participants undertaken
by UCL students on the UCL premises and/or by UCL students elsewhere
requires ethical approval to ensure that the research conforms with general
ethical principles. Students who think their research may fall into this
category should discuss this with their programme director and/or contact
UCLs Research Ethics Committee. Details can be found at http://ethics.grad.ucl.
ac.uk.

DATA PROTECTION AND


RESEARCH METHODS

Students should follow UCL data protection guidelines for research (e.g. site
photographs, interviewing, collaborations, photography and filming) that uses

Faculty of the Built Environment Manual 14-15

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personal data of other people (e.g. images of friends, other students, tutors,
family or members of the public).

Students should therefore ensure that:


The person(s) is informed of the nature of the research and consents to


their personal information being used, before research is begun.

All information is kept securely.

1.3.2 TRAVEL AND FIELDTRIPS


FIELDTRIPS

Note the term field trip can include any visit off campus including visits to
sites in London, museums galleries and one day visits to UK towns and cities
for research/ course work etc.
Students participating in Bartlett field trips are reminded that they are
representing the Bartlett and UCL, and should ensure that their behaviour
is appropriate. Any students travelling overseas should ensure that they
are adequately insured (and that they have current passports, visas as
appropriate, and other relevant documentation, and that they have taken
the necessary health precautions (immunisation etc.) and risk precautions
including risk assessment where applicable.. Students are responsible for
their own passport, immunisation and visa costs. For trips to EU countries, UK
students should take a current European Health Insurance Card (EHIC) for
reciprocal medical care in the event of illness or accident.
Students should ensure that they are properly insured to undertake fieldwork,
UCL insures students on field trips but the limit for personal possessions is
low and students should take out additional insurance to cover computers,
cameras etc.
Students participating in Bartlett field trips are reminded that they are
representing the Bartlett and UCL and should ensure that their behavior
is appropriate. Incidents of bad behavior reported to the Dean or Faculty
Tutor by staff, students or members of the public will be treated very
seriously, and disciplinary action will be taken if appropriate. Damage to hotel
accommodation will be charged to the students listed as occupying the room.
UCL issues a safety booklet (UCL Safety in Fieldwork Handbook), a copy of
which can be viewed on the safety services website. All students must be
aware of the contents of this booklet if they are going on any site or field trip.
An itinerary and contact list must be proposed, along with a risk assessment,
and submitted to the Facilities Officer.

PERSONAL SAFETY
DURING RESEARCH /
FIELDWORK OUTSIDE
UCL

During the year you will be undertaking work outside UCL for coursework,
dissertation research/ fieldwork, project work, etc. This may involve accessing
the latest Government policies or interviewing stakeholders and policy
makers but it may also involve going out of the UCL Campus and talking to
the general public. You may be working in the UK but some may be going
further afield to carry out research. With so many variables and permutations
it is impossible to offer specific advice about personal safety. However the
following general points should be kept in mind at all times:

Fieldwork is an important part of your studies. However you should never


do anything or go anywhere that you believe would put you at personal
risk.

You should always ensure that you let someone know where you are going,
when you are planning to return and when you have returned.

If you are going out to interview stakeholder groups take due care. Where
possible go with someone else or hold focus groups. Do not put yourself at
risk in order to obtain information. It is never worth it.

Faculty of the Built Environment Manual 14-15

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Use common sense at all times when thinking about where and how to
gather your information and always pay due care and attention to your
own health and safety.

If you are travelling to a country where you are not a citizen and have
no right to health care you should take out insurance to cover your costs
should you fall ill or require some form of assistance. Seek advice from the
Students Union or from travel companies.

In addition, if you are travelling to a country where you are not


normally resident you should check to be sure that you have all of your
immunisations current and do not require any further medical treatment
before you travel. It is worth seeking advice from the Travel Clinic which
is in Mortimer Market (off Capper Street), London WC1E 6AU; this is part
of the Outpatients Clinic of the Hospital for Tropical Diseases. Country
specific information is also available on the Department of Health website:
www.dh.gov.uk/PolicyAndGuidance/HealthAdviceForTravellers/fs/en

Finally, you should check the British Foreign and Commonwealth Office
travel advice web pages for specific information regarding the country
to which you are travelling. The website address is: www.fco.gov.uk The
Bartlett expects all students to behave responsibly and comply with
this advice. The School can accept no responsibility for problems you
encounter as a result of failure to do so.

1.3.3 ACADEMIC REGULATIONS Programmes and Scheme of


Award
All of the Academic Regulations can be found within the Academic Regulations
for Taught Programmes, which can be accessed at: http://www.ucl.ac.uk/ras/
acd_regs. Here is a summary of some of the more important points but you
should be familiar with all of the Regulations that govern your programme of
study and check anything you do not understand on the appropriate UCL web
link.

TAUGHT
UNDERGRADUATE
PROGRAMMES

BSC Honours Degree in Architecture, ARB/ RIBA Part 1

BSc Honours Degree in Architectural Interdisciplinary Studies

BSC Honours Degree Planning & Real Estate

BSc Honours Degree Urban Planning, Design & Management

BSc Honours Degree Urban Studies

BSc Honours Degree in Project Management for Construction

BSc Honours Degree in Project Management for Construction (Sandwich


Programme)

BSc Honours Construction Management

BSc Built Environment Award

BSC UNDERGRADUATE
TAUGHT PROGRAMMES

UCL Harmonised Scheme Of Award


A number of different 3 year and 4 year BSc programmes are available in
the Faculty of the Built Environment, some programmes are also validated
or accredited by Professional Institutions, in order to meet the professional
criteria these BSc programmes generally require 12 course units to be taken
completed and passed (16 course units in the case of 4 year programmes).
Completed means having met the attendance requirements and submitted
work as required by the progamme diet. These professional programmes
are offered in the School of Architecture, School of Construction and Project
Management and the School of Planning. See Section 2 for further details on
specific requirements for validated programmes.

Faculty of the Built Environment Manual 14-15

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The common scale for BSc is as follows:

70-100 A (First)

60-69

B (Upper Second)

50-59

C (Lower Second)

40-49 D (Third)
0-39 F (Fail)

Under the UCL Harmonsied Scheme of Award the BSc the highest 3 first year
course unit marks, the highest 3.5 second year and all of the final year course
unit marks will count towards the degree classification and marks, years 1, 2
and 3 will be weighted in the ratio 1: 3: 5. The pass mark for undergraduate
course units will be 40%.

Unit descriptors, assessment criteria, feedback sheets for essays, term papers
and project/portfolio work explain in detail the key qualities and standards
attached to the above classification of the marks.

Progression
In order to progress to the next academic year of study, a student would
normally be expected to pass at least 3 course units (Architecture 3.5 course
units including all design units) by the end of the 1st year and 7 course units
(Architecture 7.5 course units including all design units) by the end of the
second year. See section 2 for further details on progression in each school.

POSTGRADUATE
TAUGHT PROGRAMMES

MA, MArch, MSc and MRes


The Faculty of the Built Environment provides a range of postgraduate taught
degrees in the different Schools and Institutes. Some of these programmes
also offer postgraduate certificates and postgraduate diploma awards. The
regulations relating to each degree programme will vary and for details see
School or programme handbook for specific information for each programme.

MArch programmes are available in the School of Architecture


MArch Architecture (ARB/RIBA Part 2) (two academic years full time, 300
credits)
MArch Graduate Architectural Design (GAD) (Full time, 180 credits)
MA History and Theory (H&T) (Full time and part time, 180 credits)
MArch Urban Design (UD) (Full time, 180 credits).

Credit accumlation system


The MArch Awards are acquired by a credit-accumulation process, in which
a number of credits are awarded for successful completion of each module
(element of teaching and learning). See School or programme handbook for
full details of programs structure, regulations and assessment system, Masters
programmes are based on a combination of credits totaling 180.

MSc Programmes are provided in the following Schools/ Institutes


The Bartlett School of Planning

The School of Construction and Project Management

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The Space Syntax Laboratory

The Centre for Advanced Spatial Analysis

The UCL School for Environment, Energy and Resources,

The Energy Institute

The Institute for Environmental Design and Engineering

The Institute for Sustainable Heritage

The Institute for Sustainable Resources

The Development Planning Unit

The MSc/Postgraduate Diploma Built Environment programmes are available


as of full time and modular programmes leading to the award of a Master of
Science (MSc) or Postgraduate Diploma or Certificate Awards.

The MSc system of modularity introduces an element of student choice of


individual programme of study, flexibility of timing of study and accumulation
of credits towards an award. A student is required to follow particular
compulsory core modules, plus a number of other modules from within the
course curriculum.

Usually, a student following a programme will be able either to choose to


complete their whole programme of study from within the curriculum of
their chosen course, or to choose to incorporate in their programme of study
at least one module drawn from elsewhere in the programme of modular
Masters teaching offered in the Bartlett, or even the rest of UCL, according to
their preference, subject to the Course Directors agreement,

Credit accumulation system


The MSc and Postgraduate Diploma (PgDip) and Postgraduate Certificate
(PgCert) Awards are acquired by a credit-accumulation process, in which
a number of credits are awarded for successful completion of each module
(element of teaching and learning).

The MSc is awarded to a student who acquires 180 credits, the PgDip to
a student who acquires 120 credits from taught modules only, the PgCert
60 credits. See below for the MSc/MRes Scheme of award and school or
programme handbooks for specific regulations regarding compulsory modules
and electives modules.

Progression
A student may register initially for the PgDip in any MSc course (with the
exception of Light and Lighting). A PgDip student follows the same programme
of study as an MSc student, except for the MSc Dissertation. If a PgDip student
obtains 120 credits, all at the pass mark standard, they may transfer their
registration to MSc and undertake the Dissertation (but will need to pay the
additional appropriate fee).

The maximum number of credits that may be taken from outside a course
curriculum by a student following that Course for their Award is 15 credits
on some courses and 30 credits on others. All modules are assessed. In
some cases, non-examined support units may also be prescribed as part
of a course. Students may also choose, if appropriate and with both course
directors consent, to take modules from other Bartlett Masters courses. See
section 2 for details of individual programs structure and module options.

Faculty of the Built Environment Manual 14-15

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POST GRADUATE
TAUGHT PROGRAMMES

MSc Scheme of Award 2014-2015


These only apply to students who graduate AFTER the last day of term 3 in
2015.
To be recommended for the award of a MA, MArch, MSc and MRes degree
students must successfully complete 180 UCL credits of study, no condoned
passes permitted.
Criteria for the Award of a Postgraduate Certificate

i) For an award of a Postgraduate Certificate students must have completed


60 UCL credits or the equivalent 600 learning hours and obtained an overall
average mark of 50% or greater.

ii) The award of merit must be given to students on Postgraduate Certificate


programmes if they have satisfied both of the following criteria, but do not
meet the criteria for an award of distinction:
a) The overall weighted average mark over 60 credits is 60% or higher; and
b) There are no marks below 50%, no condoned marks, no re-sit marks, and all
marks are first attempts.

iii) The award of distinction must be given to students on Postgraduate


Certificate programmes if they have satisfied both of the following criteria:
a) The overall weighted average mark over 60 credits is 70% or higher; and
b) There are no marks below 50%, no condoned marks, no re-sit marks, and all
marks are first attempts.

Criteria for the Award of a Postgraduate Diploma

i) For an award of a Postgraduate Diploma students must have completed 120


UCL credits or the equivalent 1200 learning hours and obtained an overall
average mark of 50% or greater.

ii) The award of merit must be given to students on Postgraduate Diploma


programmes if they have satisfied both of the following criteria, but do not
meet the criteria for an award of distinction:
a) The overall weighted average mark over 120 credits is 60% or higher; and

iii) The award of distinction must be given to students on Postgraduate


Diploma programmes if they have satisfied both of the following criteria:
a) The overall weighted average mark over 120 credits is 70% or higher; and
b) There are no marks below 50%, no condoned marks, no re-sit marks, and all
marks are first attempts.

Criteria for the Award of a Masters Degree

i) For an award of a Masters degree students must have completed 180 UCL
credits or the equivalent 1800 learning hours and obtained an overall average
mark of 50% or greater which must include a mark of 50% or greater for the
dissertation.

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ii) In exceptional circumstances and with the agreement of the Examination


Board, a student may be required to make specified amendments to their
dissertation within one month provided that:
a) The amendments are minor and the dissertation is otherwise adequate; and
b) The student has satisfied all other requirements for the award of a Masters
degree.

iii) The award of merit must be given to students on Masters programmes if


they have satisfied all of the following criteria, but do not meet the criteria for
an award of distinction:
a) The overall weighted average mark over 180 credits is 60% or higher; and
b) The mark for the dissertation is 60% or higher; and.
c) There are no marks below 50%, no condoned marks, no re-sit marks, and all
marks are first attempts.

iv) The award of distinction must be given to students on Masters


programmes if they have satisfied all of the following criteria:
a) The overall weighted average mark over 180 credits is 70% or higher; and.
b) The mark for the dissertation is 70% or higher; and
c. There are no marks below 50%, no condoned marks, no re-sit marks, and all
marks are first attempts.

1.3.4 ENROLMENT
NEW STUDENTS
ENROLMENT

Further details about enrolment are at http://www.ucl.ac.uk/new-students/


enrolment and you should have received full details by email over the summer.
You will need to have completed the pre-enrolment exercise online at http://
www.ucl.ac.uk/new-students/preenrolment

Pre-arrival, new students will be asked to obtain their UCL userid and
password via the Online User Registration service https://www.ucl.ac.uk/our/
uclidForm.do Their UCL userid and password will then allow access to Portico
to complete pre-enrolment.

The pre-enrolment service provides new students with the opportunity to:

check and update key personal information on their student record

ensure that all details regarding their programme or course fees are
correct before they commence their studies

accept UCLs academic and financial regulations, the Data Protection


statement and draw their attention to the UCL Student Relationship
document

pay fees pre-arrival or confirm sponsorship.

On completion of pre-enrolment new students will receive an appointment


via email to enrol in person, allowing UCL to verify identity, confirm their
registration and obtain a UCL ID card.

CONTINUING STUDENT
ENROLMENT

Continuing students should have received an email from Registry outlining

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how to re-enrol via Portico see:http://www.ucl.ac.uk/currentstudents/essentials_benefits/continuing

A list of frequently asked questions regarding online enrolment is available at


http://www.ucl.ac.uk/current-students/essentials_benefits/enrol_faq

If, after having read the FAQs, you have any queries, please contact the
following:

logging on using your UCL userid and password - the EISD Help Desk on
020 7679 7779 or email helpdesk@ucl.ac.uk

queries about your student record Student Records Office on 020 7679
4127 or email studentrecords@ucl.ac.uk

queries about your fees Fees and Credit Control Office on 020 7679 4125
or email fees@ucl.ac.uk

queries about your module selections the Examinations Section on 020


7679 4126 or email examinations@ucl.ac.uk

1.3.5 ATTENDANCE
ATTENDANCE
REQUIREMENTS

UCL considers regular attendance at lectures is essential and as such has


strong guidelines for attendance. UCLs attendance regulations can be found
at http://www.ucl.ac.uk/current-students/services/studyinformation/attendance
Undergraduate and Masters programme students are expected to be in
attendance during the College terms throughout your programme of study.
College regulations state that all undergraduate students must be in
attendance at all times during term time, including any Reading Weeks
during the first two teaching terms. This excludes the approved vacations
at Christmas and Easter, unless your programme of study requires you to
attend a vacation or field course. However, some schools offer additional
teaching/ support during the holiday periods, (attendance at these events
is not mandatory) Students should establish from their programme
directors/personal tutors what and when support is available. See School or
programme handbook for programme specific arrangements.
With regard to the summer vacation, apart from a short holiday period,
Masters students must be in attendance at all times until the end of the course.
If students are carrying out work for their dissertation/project/design which
will be enhanced by travelling abroad, eg: to their home country to collect
relevant and essential data, then an application for Study Leave can be made
through the Course Director and the Faculty Academic Administration Office.
A programme of work and a time schedule must accompany the application
for Study Leave, and approval must be obtained before student goes abroad.
Applications must be made one month before intended departure.
Under UCL Regulations, you are allowed to enter for examinations or
assessments only if your teachers can confirm that you have attended the
appropriate course and pursued it to their satisfaction. You may not be
permitted to present assessments or take examinations if your attendance is
unsatisfactory. In all Faculties the teachers regard satisfactory attendance
and behaviour at lectures, tutorials and other classes (including any relevant
studio, practical, field and studio work) as obligatory. Attendance must not
drop below 70%.
You must arrive at all classes on time. Late arrivals are very disruptive and
often delay the teaching session for everyone. You will not be permitted to sign
the register is you arrive late, and this will be logged as an absence. Tutors
also reserve the right to refuse admission to those who arrive late.

Faculty of the Built Environment Manual 14-15

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Students prevented from attending for bona fide personal or medical reasons
must advise their personal tutor or Course Director and School Office before
non-attendance. Notification of absence should be as contemporaneous as is
reasonable and reasons for absence will not be considered retrospectively.
If you are absent from UCL for more than two consecutive days, you must
inform your Programme tutor/Personal tutor.
All students should note that they must be available, if required, to meet the
external examiners or for oral examinations. Your programme director will
inform you of examination arrangements.

ATTENDANCE AND STUDY


LEAVE

Students are carrying out work for their dissertation/project/design which


will be enhanced by travelling abroad may be granted study leave. Initially
students should discuss this with their Programme Leader/Director who will
advise on College procedures for leave, approval must be obtained before
student goes abroad. Applications must be made one month before intended
departure.

ILLNESS AND SICKNESS


OR OTHER ABSENCE

Any absence for more than 2 days due to illness requires a medical certificate
or third party evidence. Internal and external examiners may take illness
or other circumstances into account when assessing work but only if a
formal request for extenuating circumstances is submitted supported by
documentation such as a medical note. Approval for absence due to foreseen
circumstances must be cleared in advance through your Year Coordinator
and Programme Leader/Director. See also the section on Extenuating
Circumstances and the health sites at www.ucl.ac.uk/current-students
Students attendance will be reviewed at the meetings with their Personal
Tutors

ENGAGEMENT
MONITORING

Engagement monitoring is undertaken by academic departments at regular


points during students registration at UCL. This is to ensure that students
are engaging with their studies; to identify problems as early as possible
to ensure that action can be taken to advise and/or assist; and to meet the
requirements set by the UK Border Agency for students with Tier 4 visas. UCL
has a duty of care to all students and treats all students equally, except where
UK legislation does not allow this. For further information see
http://www.ucl.ac.uk/current-students/guidelines/monitoring_engagement

INTERRUPTION AND
EXTENSION OF STUDIES

WITHDRAWING FROM
EXAMINATIONS

Students who wish to interrupt their studies, change their status as part/
full-time students or extend the final deadline for completion of Programme
requirements for personal, health or other reasons should first discuss their
position with the Programme Director. Depending on each case, permission
from the Faculty Tutor and UCL Dean of Students (Academic) may be required
and will be given only under exceptional circumstances. Further details can be
found herehttp://www.ucl.ac.uk/current-students/services/studyinformation/
interruption

Postgraduate Students
You may withdraw your entry to the entire examination provided that
you notify the Examinations Section in writing not less than seven days
before the date of your first examination. If you wish to defer part of your
examination (i.e to postpone some but not all of the elements for which
you have registered) then you will require UCL approval by submission of
the appropriate application form. If you should absent yourself without
prior approval, then you will be deemed to have made an attempt at the
examination.
Undergraduate Students
You may withdraw your entry to an examination on academic grounds only

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with the approval of Departmental and Faculty Tutors. This withdrawal must
be made using the official form (Withdrawal from Examination on Academic
Grounds) and Faculty approval must have been obtained by the end of
the first week of the third term. If you should absent yourself without prior
approval, then you will be marked absent and deemed to have made an
attempt at the examination. Affiliate students must complete all assessments
in each course for which they are enrolled. The only exception will be for
a candidate who wishes to withdraw his/her entry on medical grounds or
following a bereavement (provided s/he has not entered the examination
hall), where an Exceptional Withdrawal from Examinations form should be
completed.
www.ucl.ac.uk/current-students/exams_and_awards/GI/withdrawal_exams

1.3.6 TEACHING AND LEARNING


TEACHING AND
LEARNING

Methods within the programme, a wide variety of teaching and learning


methods are used to ensure efficient and appropriate learning activities.

Lectures are normally used in those courses which involve the


teaching of knowledge, information and concepts in relation to
specific subjects.
Seminars are often used in conjunction with lectures to provide
sufficient time for interaction and discussion. These are normally
based on advance preparation by the students, supported with
detailed guidance by the tutors.
Workshops provide short practical exercises designed to develop
a particular skill. In comparison with seminars these require less
advance preparation but equally active participation by students.
Project/design/portfolio work are an essential part of all programmes.
Projects are designed to provide a focused and intensive method
of learning whereby students acquire integrative, creative and
prescriptive skills through the study of live or simulated situations.
Some courses consist predominantly of project/design work.
Project work may be organised on an individual or group basis or a
combination of both. It is assessed through coursework which may
take several forms such as verbal and visual presentation, graphic
displays and written reports. Marks can be awarded on a group or
individual basis or a combination of both.
Fieldwork is included in some units and takes a range of forms from
short, specific site visits to a one-week long overseas field trip. The
longer visits are accompanied by staff but students may also need to
make independent site visits for their own study.

FORMS OF ASSESSMENT

Each course requires assessable output from the students. This can take
various forms but can be grouped into three general categories: Examination,
coursework, and project/portfolio/ design work. See section 2 for Unit/module
descriptors of assessment criteria, task outputs, marking schemes submission
requirements etc.

Each output is assessed and marked by an internal assessor which will usually
include usually the course/programme leader. The work is then normally
second marked by another internal assessor who may either ratify the mark
or propose a change. Samples of work (usually the top, the bottom and the
borderline grades) are also assessed by the external examiners who also
ratify the marks. In the case of Architecture portfolio submissions the work
is assessed by a panel see Programme Handbook for details of portfolio
assessment procedures.

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Examinations normally consist of unseen written papers, each


typically taken in two or three hours early in Term 3. An examination
timetable is sent to each student towards the end of the second
term. But it is the students responsibility to check where and when
their examinations are. Past papers can be consulted via the Library
electronic resources.
Coursework is a more common form of assessment in the Bartlett:
written work carried out in the students own time but submitted
at specified times in one or more stages throughout the course.
Coursework may take several forms such as verbal and visual
presentation, graphic displays and written reports or traditional
essays/thesis/ dissertations. Marks can be awarded on a group or
individual basis or a combination of both.
Work is assessed soon after the submission and the staff normally
provide feedback within one calendar month of submission. When
the deadline for submission is the end of a term feedback will be
given by the second week of the following term. Feedback sheets
for essays, term papers and project work explain in detail the key
qualities and standards attached to the grading/ classification of the
marks.
The marks given at any of these stages are provisional (formative)
and subject to ratification by the Board of Examiners whose meeting
takes place at the end of Term 3. The Board consists of both internal
and external examiners.
Project/Design/ portfolio work, assessment includes; portfolio
review, assessment of oral / visual presentation and assessment
of the written work. The submission may include two components;
assessment of oral / visual presentation (which may or may not
receive a mark) and /or assessment of the written/or graphic, digital
work. Oral feedback on the presentation normally takes place at the
time of presentation. Feedback on the written work / reports/design
work follows the same procedure as for coursework. Project work
may be assessed on an individual or a group basis or a combination
of both. Many courses include a combination of outputs (e.g. 60%
exam. and 40% coursework) and hence involve a combination of
assessment methods. See Section 2 for details of the assessment
criteria/ outputs required for all course units/modules, these will vary
from programme to progamme.
Many courses include a combination of outputs (such as 60% exam. and 40%
coursework) and hence involve a combination of assessment methods.

ASSESSMENT
PROCEDURES

Each output is assessed and marked by an internal assessor who is usually


the course/unit/module leader. Generally, the work is then second marked
by another internal assessor who may either ratify the mark or propose a
change. Samples of work (usually the top, the bottom and the border line
grades) are also assessed by the external examiners.

Undergraduate programmes
Note: in the following, the term retake means that a student retakes
the course concerned, including the taught components of that course.
Resubmission and resit means that the student only undertakes to submit
the assessed work required for that course, but does not participate in the
taught components of that course.
1.

For all Bartlett BSc degrees Years 1 and 2, only one retake or resubmission
is allowed for each failed course.

2. All students on professionally accredited programmes who have gained


11 or more course units, but less than the 12 course units required to gain
their degree, may retake the course or resit the examination of the failed

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course units on the next examination occasion.

UCLs regulations state normally:

Students who fail a course at the end of Year 1 may retake the whole
course on not more than one subsequent normal (examination)
occasions, typically the June of the following session and/or the session
after that. In some cases, e.g. course work/ design work, and subject to
certain criteria, students can re-submit prior to the start of the following
session, typically by early September.

Students who fail a course at the end of Year 2 may retake the whole
course on the next examination occasion. Term papers will be treated as
above.

Students who fail a course at the end of Year 3 may not retake the course
and the mark stands for the purpose of degree classification.

See School or Programme handbook for specific regulations for


undergraduate and post graduate taught procedures.
Students should note that when examination forms one element of the
assessment for a course, students must take (retake if failed) the exam in
order to pass the course.
At the beginning of the academic year, undergraduate students should
register for all courses they are retaking or resubmitting, along with the
maximum 4 course units they normally take.
Students retaking or resubmitting more than one course unit/module are
advised to discuss the programming of their work with their Programme
Leader and Module Coordinator.
A passed course may not be retaken in order to gain a better mark.

1.3.7 MOODLE: THE ON-LINE LEARNING ENVIRONMENT


Moodle is the name of the Virtual Learning Environment (VLE) which UCL
uses. A VLE is a web-based interactive platform where students can access
materials posted by the module tutors and perform small tasks and exercises
online, including submitting coursework. It is used as the primary mode of
communication for module-related information, so it is important to learn how
to use Moodle from the very beginning. Students can access Moodle anywhere
provided they have access to the Internet, and the interface is very userfriendly and easy to navigate. Most assessments are required to be submitted
via moodle. See School/Programme/Module section for the submission
requirements for each unit/modules

Moodle at UCL can be accessed at http://www.ucl.ac.uk/moodle. Students


login using their standard UCL username and password. However, in order to
register for a module, students will need a module password (enrolment key),
which will be specific to that module. The module tutor or module coordinator
should be able to provide students with all the necessary details on how to
access the Moodle page for their module. For more information on Moodle and
how to use it, please visit the Moodle community at http://moodle.org/

1.3.8 SUBMISSION OF COURSEWORK


UCL have introduced new regulations relating to the submission of
coursework.

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FOR the Academic year 2014-15 unless specifically stated otherwise all
coursework will be submitted via the Moodle system. You will have the process
for actually submitting work explained to you in the first week of term 1.
Additionally to submitting work to Moodle there is requirement to submit a
hard copy of the coursework for assessment purposes.

All work must be submitted via Moodle/Turnitin by the deadline given by the
tutor. Work not submitted via Moodle/Turnitin by the deadline given, will be
considered late. Following your online submission, students must submit a
hard copy of their work to the School Office by the time directed in the unit/
module requirements. The submitted work should declare the percentage
similarity as well as the word count.

Assignments must not be handed to individual members of staff, or left in


their mailboxes, or posted under the door of the School Office. Assignments
will not be accepted by fax or email unless previously agreed in writing.
Under exceptional circumstances where students are abroad assignments
can be posted to the School Office by prior arrangement with the programme
administrator. The assignment must arrive on or before the hand-in deadline
with a completed feedback sheet attached to the assignment. All assignments
submitted electronically via Moodle must arrive by the deadline.
Unless agreed prior to the deadline all work submitted late will have lateness
penalties imposed. Extensions will only be granted for illness (with a medical
certificate) or family or personal reasons by agreement with the programme
or module director. See school or programme handbook for specific hand-in
procedures.
If a student has a valid reason for being unable to submit their assignment by
the specified time and date, s/he must speak with the programme or module
director outlining the reasons for late submission and providing evidence to
support the statement. Such evidence may include, for example, a medical
certificate, police incident number, or a letter from a Hall Warden.
If the reasons are acceptable a new submission deadline will be agreed
and the School Office will be informed of the change. If the reasons are not
considered valid the work will have lateness penalties imposed.
Valid reasons include illness, bereavement and other serious personal
problems. This does not include computer problems of any description.
Students are strongly advised to submit their work in good time to meet the
deadline.

HAND-IN PROCEDURES

There are two modes of submission depending on the nature of the


coursework. It is essential that you read the instructions for hand-in/
submissions which your unit/ module descriptor/hand-out and the Moodle site
for your module should clearly state. It will state the format (electronic and
or hard copy) required and mode of submission (time and location of handin) is required for each assignment. If in doubt please consult your Module
Coordinator.

Please ensure that your coursework submission is adequately labelled


with your name, the relevant module code, the date of the submission and
the name of the module/course director. Your course director may require
additional information, but you will have been made aware of this before
your deadline. If your piece of coursework is outsized, or not in document
format, please make sure it is still adequately labelled as above and before
the deadline. Any CDs or memory sticks/flash drives must be clearly labelled
with your name, relevant module code, submission date and your Module
Coordinator/ Programme Leader.

The School is required to retain copies of student work, which may be

Faculty of the Built Environment Manual 14-15

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electronic and or hard copies for external examination, or for Departmental


teaching assessment exercises and for exhibitions of student work.
Please note that Moodle pages are archived over the summer, and coursework
submitted online during the previous academic year will no longer be
available to students. If you require a copy of your assessed work you are
strongly advised to keep an additional one for yourself.

1.

Coursework Submitted Electronically


You will be able to view feedback for assignments submitted
electronically on Moodle no more than one calendar month
after the submission deadline (unless otherwise indicated by the
module tutor).

2.

Coursework Submitted as a Hard Copy


Feedback for assignments submitted as hard copies will be
returned on the feedback sheets and should be available in the
student no more than one calendar month after the submission
deadline (unless otherwise indicated by the module tutor).

Please note: All coursework marks are subject to both internal and external
moderation, and remain provisional until confirmed by the Board of Examiners.

If your submission is late, it may be subject to penaltiesoutlined below.


Your course director should be made aware by you of any extenuating
circumstances that have contributed to the lateness of submission.

Once received, the coursework will be checked off against a register. This will
be kept as proof of submission and passed to the relevant course director.
The coursework will be date stamped and you will be given a receipt with the
course code; dated and signed by a member of the School Office team.

PENALTIES FOR LATE


AND NON-SUBMISSION

In line with the current UCL Academic Regulations for Students, where
coursework is not submitted by a published deadline, the following penalties
will apply:

A penalty of 5 percentage marks should be applied to coursework


submitted the calendar day after the deadline (calendar day 1).

A penalty of 15 percentage marks should be applied to coursework


submitted on calendar day 2 after the deadline through to calendar day 7.

A mark of zero should be recorded for coursework submitted on calendar


day 8 after the deadline through to the end of the second week of third
term. Nevertheless, the assessment will be considered to be complete
provided the coursework contains material that can be assessed.

In the case of coursework that is submitted late and is also over length,
then the greater of the two penalties shall apply.

Coursework submitted after the end of the second week of third term will not
be marked and the assessment will be incomplete.
Submissions after the final course deadline are treated as non-submissions
and the student will be considered as incomplete in that unit.
Students should note that where a course assessment comprises of a number
of parts the student who fails to submit any one part can not pass that course.
Coursework submitted after solutions have been released will receive a
mark of zero, and may not be formally marked, even when the coursework

Faculty of the Built Environment Manual 14-15

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was submitted within seven calendar days of the deadline. Nevertheless,


the assessment will be considered to be complete provided the coursework
contains material that can be assessed.
In the case of dissertations and project reports submitted more than seven
calendar days after the deadline, the mark will be recorded as zero but the
assessment would be considered to be complete.
Where there are extenuating circumstances that have been recognised by the
Board of Examiners or its representative, these penalties will not apply until
the agreed extension period has been exceeded.

http://www.ucl.ac.uk/ras/acd_regs/2014-2015/UG_Section_3_2014-2014.pdf
http://www.ucl.ac.uk/ras/acd_regs/2014-2015/PG_Section_3_2014-2015.pdf

PENALTIES FOR OVERLONG COURSEWORK


(INCLUDING
DISSERTATIONS)

Word limits will be specified by the module/unit coordinator/tutor for all


pieces of coursework, either in the module outline or in the task-specific brief.
Assessed work should not exceed the prescribed word count. Complying with
word limits is important as it helps students prepare for professional practice
in many work situations, and because allowing some students to write more
than others may give them an unfair advantage.

The word limit includes all text (including the text of the title, headings,
captions, tables, and footnotes) contained within the work, except the
reference list (= the final bibliography). Please note that text in tables must
not be used as a way of circumventing the stated word limit. Tables or boxes
containing text should be inserted in the document in a text-based format, not
as a picture or as a text box

The word count should be calculated in MS Word. The word count must be
stated on either the title page of your coursework, if there is one, or otherwise
at the top of the first page of your coursework.

In line with the current UCL Academic Regulations for Students, the following
penalties will be applied to coursework which exceeds the word limit:

For work that exceeds the upper word limit by less than 10%, the mark will
be reduced by 10 percentage points; but the penalised mark will not be
reduced below the pass mark, assuming the work merited a pass.

For work that exceeds the upper word limit by 10% or more, a mark of zero
will be recorded.

In the case of coursework that is submitted late and is also over length,
then the greater of the two penalties shall apply.

1.3.9 EXAMINATION IRREGULARITIES - Cheating, collusion,


plagiarism, commissioning others to provide course work (see
also Appendices 8 and 9)
UCL treats allegations of examination irregularities very seriously and, if you
are found to have committed an offence under UCLs Regulations, policy and
Procedures in Respect of a Breach of the Examinations or approved Faulty
guidelines, you may be excluded from all further examinations of UCL. Copies
of this procedure can be found in the Academic Regulations section on the
UCL website (http://www.ucl.ac.uk/ras/acd_regs).

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In each academic year there are a number of cases of examination


irregularities that are either investigated within the Faculty or referred
to the College Examination Irregularity Panel. In 2012/2013 27 of students
were disciplined by College for examination irregularities: in each case the
remedies ranged from reprimands, to notes made on a students file for
purposes of inclusion in future references, marks reduced or capped, retaking
a course unit and, in several extreme cases, prevention of progression to the
following year or exclusion from the University.

Irregularities included:

inadequate or insufficient referencing/citing of sources in essays and


coursework

passing off information downloaded from the internet as the students


own work, including technical data, graphs, tables, etc.

passing off work by other students as a students own work

getting other students, outside agencies, friends or colleagues to do


coursework, essays, etc.

taking notes into examinations

forging signatures for absent students on lecture registers

insufficient attendance at lectures and classes.

What the UCL Regulations state:


1.

Plagiarism, which is defined as the presentation of another persons


thoughts or words or artefacts or software as though they were a
students own, and can include self-plagiarism

2. Collusion, which is defined as collaboration by two or more candidates in


the production of assessed coursework unless appropriate authorisation
from the Course/Module Organiser (s) to do so has been given; This
included using essay writing services or others to produce submissions.
3. Falsification, which is defined for the purpose of this procedure as
the fraudulent alteration or misrepresentation of data and/or other
information.
4. Misconduct
Students who have been found guilty of misconduct will be subject to the
Colleges disciplinary procedures (see UCL Regulations). Misconduct can
include:

PLAGIARISM

Being found on College premises during periods when the building is


closed (e.g. overnight);

Poor behaviour when on Bartlett (UCL) field trips or when representing


the University;

Stealing or appropriating other students or the Universitys equipment

UCL Student Handbook has an extensive section on plagiarism, which


students should read carefully.

To plagiarise is to present the words of others, verbatim or in close


paraphrase, without acknowledging it in the text. This means that
students must not copy work, either from each other or from other
peoples material, published or unpublished, without full and accurate

Faculty of the Built Environment Manual 14-15

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acknowledgement of the source.

PENALTIES FOR
PLAGIARISM

Guidance on the use of quotations, referencing and citation are given in


Course Guide for Bartlett BSc/Diploma Students. If you are in any doubt
about appropriate practice, seek advice from the Course Director, or Year
Personal Tutor or any other member of staff.

Students should note that plagiarism is a serious offence and usually


leads to failure of the particular course and the possibility of exclusion
from further examinations in the College/University and the denial of
professional qualification.

At the start of each academic year each student will attend a seminar on
plagiarism and be asked to formally acknowledge they understand what
plagiarism is, and what the consequences of plagiarising are.

You should note that UCL has now signed up to use a sophisticated
detection system (Turn-It-In) to scan work for evidence of plagiarism,
and the Department uses this for assessed coursework. This system gives
access to billions of sources worldwide, including websites and journals,
as well as work previously submitted to the Department, UCL and other
universities.

If plagiarism is found how is it dealt with? This will depend on how early on in
the programme of study, how extensive it is and if it has happened before.

The regulations involving plagiarism and/or collusion and/or falsification state:

Minor cases
1.

The following instances of plagiarism and/or collusion (but not including


use of a fellow students work without that students knowledge and
consent) and/or falsification will normally be deemed to be of a minor
nature and will be dealt with by the Course/Module Organiser:
A first offence in the first-year of a programme of two or more years
duration (or the first term of a programme of one years or less duration)
in which no more than one third (approximately) of the work can be
demonstrated to have been plagiarised.

2. In such cases the Course/Module Organiser will, at his/her discretion,


impose a penalty and report the matter to the Departmental/Divisional
Tutor for noting on the students file, but no further action or report will
be made. Such records, will, however, be taken into account in the event
of any subsequent allegations of a breach of the examination regulations
being made against the student(s) concerned.
3. The student has the right of appeal against a decision of the Course/
Module Organiser.
Please be aware the penalty that will be imposed for the plagiarised work
is that is will receive 0% and the student will be required to repeat the
assignment in the following academic session. This will also be reported to the
Faculty Tutor. If it is found that two or more students have been colluding i.e.
they submit work with the same sentences or paragraphs of material or they
share computer files then each of the students involved will receive 0%.

Ma jor cases
1.

Any case of a breach of the examination regulations not covered by


above shall be reported as soon as it is detected by the Course/Module
Organiser to the Chair of the Board of Examiners.

2. In considering each referral, the Chair of the Board of Examiners must


decide whether the allegation(s) concern(s) prima facie evidence of
either:

Faculty of the Built Environment Manual 14-15

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a.

a second or repeat offences occurring at separate examination periods


or;

b.

an attempt to gain access to or use of the assessed coursework of


another candidate without that candidates knowledge or;

c.

if proven, may result in the suspension or termination of a students


registration. In such instances, the Chair of the Board of Examiners
will automatically refer the matter to the Director of Registry and
Academic Services for subsequent consideration by UCLs Examination
Irregularities Panel.

For more information see:


http://www.ucl.ac.uk/ras/examiners/2014-2015/Examination_Irregularities_
Procedure.pdf

TURNITIN

(For detailed guidelines see Appendix 9 )


Plagiarism is something that UCL takes seriously and it is considered totally
unacceptable. Use Turnitin to help you understand whether you have properly
referenced work. If you are not certain if you have understood how to
reference work correctly please ask one of the tutors.

We expect the work that you submit will be original so that we can assess
your understanding and ability to apply what you have been taught. As your
degree progresses we will also be looking to see how your own research skills
are developing.

It is expected that you will read around the subject area to write an
assignment and that you will have made use of a number of sources. It is
often useful in making a point, or if a point has been made particularly well
in something you have read that you would include quoted material. We do
want to see original thought and therefore we expect that the ma jority of the
writing will be in your own words with suitably referenced sources.

Before submitting your first assignment please read the following document,
which explains everything about Turnitin reports and what they mean: http://
www.ucl.ac.uk/teaching-learning/teaching_tools/turnitin/documents/How_to_
view_and_interpret_the_Turnitin_similarity_score_and_originality_reports.pdf

Turnitin - why we use it and what we see. Turnitin is academic software that
allows you and us to check the originality of work and whether the work has
been submitted on time. if the submitted date and time is red then we know
the work is late and a penalty will be applied unless an extension has already
been agreed; this will not be done retrospectively.

Do not leave submitting work to the last minute, as when lots of people are
using the system it will tend to be much slower and this will not be taken as
a valid reason for late submission. Remember your document should be less
than 20Mb or Turnitin will not allow you to upload it.
All submissions are made through Turnitin. This is academic software that
allows you and us to check the originality of work and whether the work has
been submitted on time

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1.3.10 FEEDBACK FROM TUTORS


At present a range of methodologies are used by UCL departments and
individual programmes to provide a critical assessment of students strengths
and weaknesses based upon assessment (both formative and summative) of
work during the programme of study. Currently student feedback can take
the form of oral discussion with tutors or programme organizers and lecturers,
group discussions, and individual written feedback.

UCL has recently revised its assessment strategy to ensure students receive
appropriate and timely feedback on their work in order to enhance the
learning experience and maximise academic performance. In all modes of
assessment during a programme the student should expect feedback to
occur within one calendar month of the deadline (including weekends and
vacations) for submission of each piece of assessed work (but not including
end of year unseen examinations or end of module summative unseen
examinations).

TYPES OF FEEDBACK

COURSE WORK MARKS


FOR THE COURSE WORK

Feedback to students on the assessed work can take different forms:

Individual discussions of the strengths and weaknesses and opportunities


for

improvement

Group discussions whereby thematic areas are developed to illustrate


strengths and

weaknesses within the group as a whole

A written feedback sheet indicating (within the context of specific


headings) the areas in which further development would benefit future
assessed work.

Letter grades are reported to students on the completed Feedback Sheets as


soon as they are available, normally within one calendar month of submission
deadline. But these are provisional marks (formative) and subject to
confirmation by the Board of Examiners.
Feedback on the first assignment is normally provided to students at least
one week before submission of the next assignment so that they can take into
account the comments received and hence improve their performance.
Marks are recorded and reported to the Personal Tutors and Course Director
to allow the students progress to be monitored throughout the year.

TIMESCALE FOR
FEEDBACK

If for whatever reason a course organiser cannot ensure that the one calendar
month deadline (including weekends and vacations) is met then they will
indicate by direct contact with the students on the module through email/
Moodle when the feedback will be provided. It would be unusual if the extra
time needed by the course organisers would exceed one week i.e. 5 calendar
weeks in total.
In the context of research projects/dissertations, supervisors will be required
to provide feedback to students on a draft report on a minimum of one
occasion if it is provided to the supervisor by a specified deadline.
In circumstances where feedback is not provided within the timescale,
students should bring the matter to the attention of the Departmental Tutor
or Head of Department who will take appropriate action. If students remained
dissatisfied then the matter should be referred to the Faculty Tutor.

1.3.11 MARKING SCHEMES

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The general marking schemes for a modules summative assessment are


normally detailed in Section 2 or your specific programme handbooks. Please
speak to your course director if you are unclear about this matter.

RETURN AND /
OR RETENTION
OF STUDENTS
COURSEWORK

Student work is normally returned via the School office or the pigeon holes.
However, submitted work becomes UCL property and students should always
retain a copy for their own use and to build up a portfolio of their work.

Coursework may be retained by the School and students are advised to keep
their own copy. The work of a sample of students is retained by the School to
enable auditors and professional bodies validating programmes in later years
to evaluate the Programmes standards. These auditors, however, do NOT have
the power to alter any marks already confirmed by the Board of Examiners.

EXTENUATING
CIRCUMSTANCES

Students who wish to have extenuating circumstances taken into


consideration for any examination or submission of work at any point during
the academic year should inform their Course Director.

It is the students duty to bring to the attention of the Course Director and/or
Personal Tutor in the first instance in writing any extenuating circumstances
such as dyslexia, disabilities or special needs which may require special
arrangements to be made for examinations and assessments.

Students should obtain from the Faculty Office/School office a form which
they should submit to the Faculty Tutor (with a copy to the Course Director)
giving details of the extenuating circumstances they wish to have taken into
consideration. All information provided is treated as confidential.

Students wishing to have medical matters considered will need to provide a


medical certificate. Where other non-medical matters are to be considered
the Faculty Tutor may require written evidence from a third party regarding
the extenuating circumstances. Details of procedures for consideration of
extenuating circumstances are to be found in UCL Academic Regulations
http://www.ucl.ac.uk/ras/acd_regs.

In the case of undergraduate programmes, the purpose of the Extenuating


Circumstances procedure is to assist the Examination Board in deciding
whether a students performance has been adversely affected in relation
to degree classification or issues of pass/fail and re-assessment than would
be initially indicated by their provisional marks. This would normally occur
when either marks are marginally below a classification or it was felt that the
performance of the student might have been significantly affected by illness
or other problems.

1.3.12 DISCLOSURE OF RESULTS


Marks for all courses/programmes are subject to confirmation by the Board of
Examiners.

PORTICO

Undergraduates and MArch ARB/RIBA Part 2 students will be able to access


their results online, through PORTICO, the UCL Student Information service.
This system allows students to view their examination results online and
replaces the paper notification previously sent out. In PORTICO, you can view
all your module results to date. Final course unit results will be available on
the PORTICO system in mid-July.

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Final degree classes will be posted, by student number, outside the Faculty
office by noon on the Monday after the last day of the summer term.

OFFICIAL TRANSCRIPT

Graduating students will receive an official transcript of their programme


of study, sent to their registered home address three months after the Final
Board meeting.

WITHHOLDING MARKS

All results will be withheld for those who have outstanding debts to the College
or unreturned Library books until the matter is settled.

TRANSCRIPTS

Transcripts of marks are available from the Examinations Section in the


Registry.
www.ucl.ac.uk/current-students/examinations/transcripts

1.3.13 PROFESSIONAL VALIDATION/ ACCREDITATION VISITS/


REVIEWS
Many of the Programmes offered in the Faculty are validated or accredited
by Professional Institutions. From time to time these Institutions visit the
Bartlett to review the programmes. Generally examples of work are retained
by Schools for this purpose but students may be asked to provide additional
work or portfolios. In addition Students may be invited to meet the validation
accreditation panels to provide feedback on their experience on the
programme.

1.3.14 REFERENCES
REFERENCES FOR
OUTSIDE AGENCIES ETC

The Registry Student Records will confirm your student status to outside
agencies, such as landlords and Local Borough Councils.

REFERENCES FOR
ACADEMIC OR
EMPLOYMENT PURPOSES

If you wish your tutor to provide references for your prospective employers at
the end of your programme, please ask your tutors permission first.

CAS LETTERS

CAS letters required for confirmation of student status and visa extension
purposes are obtainable from Student Records in the College Registry.

1.3.15 EXAMINATION BOARDS


All programmes have a Board of Examiners who ratify the marks, confirm
progression and confirm the final award following the Scheme of Award
regulations pertaining to that programme. The Board of Examiners is
normally composed of the Chair (normally the Programe Leader/Director)
academic and teaching staff, the Departmental Tutor, Faculty Tutor and
External Examiners. There is a separate Faculty Board of Examiners chaired
by the Dean which reports to the UCL Board of Examiners. See The Academic
Regulations:
http://www.ucl.ac.uk/srs/academic-regulations/docs/board-of-examiners.pdf

ROLE AND
RESPONSIBILITIES OF
EXTERNAL EXAMINERS

External examiners are appointed to each programme and review the


teaching, learning and assessment of the programme. The attend examination
boards and provide a report. The primary responsibilities of a Taught

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Programme External Examiner are to Review all summative assessment prior


to students being assessed and to submit an annual report, based upon their
professional judgement, about the following aspects of the programme(s) they
examine:

i) Whether the academic standards set for the programme awards, or part
thereof, are appropriate.
ii) The extent to which the assessment processes are rigorous, ensure equity
of treatment for students and have been fairly conducted within UCLs
regulations and guidance.
iii) The standards of student performance in the programme, or parts of
programmes, which they have been appointed to examine.
iv) Where appropriate, the comparability of the standards and student
achievements with those in some other higher education institutions. Identify
good practice

MEETING THE
EXAMINERS EXTERNAL
EXAMINERS

As part of their role in monitoring and evaluating the BSc degree or Masters
programme, external examiners talk to students individually or in a group
about their experience of the programme as a whole. These meetings,
however, have no bearing on the consideration by the Board of any individual
student. Students may be asked to be available at the time of the meeting of
the Examination Boards to meet the External Examiners.

MSc and MRes Examination Boards

EXAMINATIONS BOARDS
FOR POSTGRADUATE
TAUGHT PROGRAMMES

There are two examination boards for MSc programmes, in June an


interim examination board takes place, normally attended by the
external examiners to agree the formative marks and progression
to the dissertation. In October the final examination Board is held
also attended by the External Examiners to agree the summative
marks and the award. These boards report to the Built Environment
Board of Examiners. This Board formally ratifies student results and
recommends these to UCL Board of Examiners for approval.
MArch Architecture Part 2 examinations take place in June, work
from Year 4 and year 5 are examined at an internal examination and
formative marks agreed. This is followed by the Examination Board
when the External Examiners are present and the summative marks
are ratified. The marks are reported to the UCL Board of Examiners.
MArch GAD there is one examination session per year which takes
place in September, an internal examination is held and formative
marks agreed this is followed by an Examination Board attended
by the External examiners who approve the summative marks. The
marks are reported to the UCL Board of Examiners.
MArch UD there is one examination session per year which takes
place in September, an internal examination is held and formative
marks agreed. This is followed by an Examination Board attended
by the External examiners who approve the summative marks. The
marks are reported to the UCL Board of Examiners.
MA History and Theory There are two examination sessions, the
interim session in June approves the formative taught module marks
and approves progression. The October Examination Board attended
by the External Examiner approves the summative marks for the
taught modules and the dissertation. The marks are reported to the
UCL Board of Examiners.

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EXAMINATION
BOARDS FOR BSC
UNDERGRADUATE
TAUGHT PROGRAMMES

Each School has a separate Board of Examiners for the undergraduate


programmes. These Boards of Examiners meet in June and are attended by
the External Examiners to agree the formative marks, progression from year
to year and ratify the final (summative) marks and the award. The External
Examiners reports and minutes of the Boards are overseen by the Faculty
Board of Examiners and forwarded to the UCL Board of Examiners. Where the
award is also validated by the profession details awards made and reports
may be forwarded to the Professional Institute.

1.3.16 GRADUATION
Graduating undergraduate students are invited to attend a graduation
ceremony which takes place in the August or September of the year they
successfully complete their programme. Masters programme students
graduation ceremonies take place the September of the year following the
date of their degree award.
The invitation is sent to their UCL email address advising them to go to
their PORTICO page to apply for tickets. For all students who are eligible, a
container called Graduation Ceremonies appears on their PORTICO home
page and this is how they indicate their attendance and pay the ticket fee.
Tickets must be paid for as the event is self-funded and no profit is made from
the Graduation Ceremonies or receptions.
If a student applies before the deadline they are guaranteed their own ticket
plus two guest tickets. However there is no limit on how many they can apply
for. Tickets applied for above the guaranteed two will be allocated subject
to availability, and the allocation will be confirmed by June in the year of the
ceremony. Students are encouraged to apply for the maximum number they
think they will require as they can apply for a refund if they find any tickets
are not needed. If a student does not apply for tickets by the deadline it will
be assumed that they do not wish to attend a ceremony. Further information
on Graduation Ceremonies can be found at http://www.ucl.ac.uk/registry/
events/graduation/

1.3.17 CAREERS ADVICE AND SUPPORT AFTER GRADUATION


UCL Careers GradClub A careers support service designed specifically for
recent UCL graduates.
Any UCL graduate who has completed a course at UCL can access FREE
dedicated careers support for a further 2 years including: 1 to 1 coaching,
careers workshops and full access to the UCL careers events programme,
advice on getting started, workshops and events, access to careers
information, jobs and internships and allumni mentoring.
See: http://www.ucl.ac.uk/careers/gradclub

1.3.18 UCL ALLUMNI


UCLs alumni website connects the 170,000 former students that make up the
community worldwide. Just by being at UCL youve tapped into one of the
most valuable academic communities in the world with a wealth of expertise
and opportunity on hand. Use the website links to check out our awardwinning professional networking events, find out about connecting with an
alumni mentor, or discover how to meet up with local alumni and make the
most of the UCL connection. Benefits include: the use of your use UCL e-mail
account, careers advice and career development support, use of the library,
access to allumni clubs and professional networks, benefits card for discounts,
and much more, see http://www.ucl.ac.uk/alumni/

Faculty of the Built Environment Manual 14-15

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1.3.19 BARTLETT AMBASSADORS


The Bartlett Ambassadors, an innovative programme intended to open doors
for recently graduated students into the professional world and strengthen the
Bartletts international networks. Our Ambassadors are a way for us to spread
the word about the work of The Bartlett and UCL to prospective students,
businesses, governments and alumni in whichever part of the world theyre
from.
The ambassadors will act as a liaison between The Bartlett and its local alumni
and businesses in their countries. The scheme, which has been developed in
response to the facultys commitment to improving the student experience,
will offer participants the opportunity to secure funding for continuing
professional development, various training opportunities and assistance with
flights and accommodation for The Bartlett Ambassadors conference.
A blog where you can read all about what our Bartlett Ambassadors are up
to around the globe. Our Bartlett Ambassadors spread the word about the
research we do. And they are available to prospective students, businesses,
governments and alumni in whichever part of the world theyre located.

Become a Bartlett Ambassador:


http://www.bartlett.ucl.ac.uk/people/students/bartlett-ambassadors/apply

1.3.20 BARTLETT CLUBS


Over the past year, The Bartlett, in partnership with UCL Civil Engineering, has
launched four UCL Built Environment Clubs across East and Southeast Asia.
The networks currently bring together UCL alumni and built environment
professionals from across China, Singapore and Hong Kong, to create a
valuable support network and strengthen work towards achieving the regions
strategic aim of increasing sustainable environmental development.
The first groups were launched in Shanghai and Hong Kong in October 2012.
The next inauguration was in Singapore in January 2013, followed by the
latest club in Beijing in March 2013.
Details from http://www.bartlett.ucl.ac.uk/moment/global/global_news_
short_3_3.html

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1.4 APPENDICIES
CONTENT
Where to go for information for students
List of Useful internet links
Regulation related information
Examination irregularities, plagiarism, cheating collusion and misconduct
Guidelines re: Plagiarism a
The use of Turnitin for students
Grievance Procedure
List of UCL Policies list with web links
Data protection
Freedom of information
Green policy
Support to Study Policy
Computer policy

APPENDIX 1
WHERE TO GO FOR INFORMATION- PROVISION OF
INFORMATION TO STUDENTS
The Registry should inform you of where you can access the Student
Handbook On-line. Further information can be found at: http://www.ucl.ac.uk/
current-students.

Your department should supply you with:


additional general information on UCL and an introduction to the library


and computing facilities available

general written information on the department and information on


your responsibilities as a student (e.g. attendance, work deadlines and
penalties)

information on staff responsibilities within the department (e.g. who


teaches particular courses, who is responsible for supplying you with
information on your academic progress) and advice on relevant study
skills

guidelines on safety, as appropriate to your programme of study

a list of resources you will have to provide.

Feedback mechanisms

Your Department should supply you with information on the following


departmentalmechanisms for student feedback:

Personal Tutors and/or Academic Tutors

Staffstudent consultative committee(s) (minutes of meetings of which


should be available to all students), except in the Faculty of Clinical
Sciences, where, as authorised by the UCL Academic Committee, a single
staffstudent consultative committee operates for the faculty as a whole

Faculty of the Built Environment Manual 14-15

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Student questionnaires for each course that forms a part of your


programme of study, and a questionnaire for the degree programme as a
whole; any other departmental feedback mechanisms.

Channels of communication outside the department


Your department should supply you with information on the methods of
transmitting student opinion via:

the various channels of communication provided by the UCL Union

the Dean of Students.

Programme of study
Your department should supply you with:

a timetable

information on the structure of the degree programme

information on course requirements, including a statement of mandatory


or recommended study, before embarking on the course

a statement of the aims and objectives of the programme of study and of


the courses which that programme comprises

a reading list, distinguishing between items that are (i) strongly


recommended,

(ii) preferred, or (iii) suggested as background study

information on course choices and the relationship between courses

information as to whether all courses are available in each year (and the
availability of those courses that are not available each year).

Coursework
Your Department should supply you with:

information on the precise nature of the coursework you are expected to


complete, and an indication of the overall weighting given to it

details of how the coursework is to be submitted

advice on the necessity for legibility, accuracy and clarity in the


production of coursework

the deadlines for submission of all ma jor items of coursework, and the
procedures to be followed either to request an extension to the deadline
or in cases of ill-health or other adverse circumstances advice on the
consequences of late submission of coursework

details of the arrangements for making all coursework available for


scrutiny by the Visiting Examiners

advice on coursework returned, of the quality, strengths and weaknesses


of the work submitted, with a clearly defined grade or class.

Assessment
Your Department should supply you with clear written information on:

the full range of methods by which your performance will be assessed

how many papers/courses, etc., you are required to pass, either to be


allowed to proceed to the next year of study or to be awarded an Honours
degree

the relative impact on your overall assessment of your results in each year
of your programme of study

Faculty of the Built Environment Manual 14-15

Page 68

the weighting of components within each course unit or other programme


components examined by the department

the criteria to be used in the assessment process, and advice on exactly


how these are to be interpreted and applied

the use of vivas.

Information on course units or other programme components should be


provided to you by the department in which they are taught. It is not your
home departments responsibility to provide information on courses taught
elsewhere.

Examinations (UCL-based only)


Your department should supply you with information on the following:

the timing of the examination process

who is responsible for the setting and marking of examination papers

the nature (e.g. format, duration) of the examinations you are expected to
take

the necessity for legibility, accuracy and clarity in examination answers

clear, unambiguous instructions on examination papers

information on where to obtain past examination papers

when ma jor changes are made, samples of or other appropriate guidance


regarding new examination papers well in advance of the time of the
examination

the consequences of plagiarism and cheating

whom to contact in the case of any grievance concerning the examination


process

how you will be notified of your results

the grounds that may lead to your results being withheld (e.g. debt)

the consequences of failure

the possibilities of resitting examinations according to relevant UL or UCL

Regulations, Guidelines, and Instructions to Examiners.

The Registry should provide you with:


a brief statement of the roles of Boards of Examiners and of Visiting


Examiners

details of your examinations timetable, as soon as is practicable

an explanation of the correspondence of letter grades to percentage


marks, where applicable

the approximate date of the release of results.

Faculty of the Built Environment Manual 14-15

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APPENDIX 2 - USEFUL INTERNET LINKS


UCL links
Academic Regulations

www.ucl.ac.uk/registry/acd_regs

Careers Service www.ucl.ac.uk/careers/


Current Students useful information

www.ucl.ac.uk/current-students/

Data Protection Policy


protection/

www.ucl.ac.uk/efd/recordsoffice/data-

Disability Services

http://www.ucl.ac.uk/disability/

Email log-in www.ucl.ac.uk/isd/students/mail/live


Exam Papers http://exam-papers.ucl.ac.uk/
Green Policy www.ucl.ac.uk/youhavethepower/
Grievance Procedure
student-grievance-procedure

http://www.ucl.ac.uk/academic-manual/part-5/

Library Services

www.ucl.ac.uk/library/

Moodle log-in www.ucl.ac.uk/moodle


Plagiarism Guidelines
plagiarism

www.ucl.ac.uk/current-students/guidelines/

Portico log-in www.ucl.ac.uk/portico


Reference citation

www.ucl.ac.uk/Library/CitationPlagiarism.doc

Statistics about UCL

www.ucl.ac.uk/registry/statistics/current

Student Conduct

www.ucl.ac.uk/dean-of-students/conduct

Study Skills www.ucl.ac.uk/transition/study-skills-resources


Timetable www.ucl.ac.uk/timetable
Password amendment

https://myaccount.ucl.ac.uk/

Urban Skills Portal


catalog?category=3

https://extendstore.ucl.ac.uk/

Volunteering with UCL

www.uclu.org/volunteers

UCL home page

www.ucl.ac.uk

Bartlett Faculty home page

http://www.bartlett.ucl.ac.uk/

Bartlett School of Planning (BSP) home page


planning
Information Services Dept.

http://www.bartlett.ucl.ac.uk/

www.ucl.ac.uk/isd/

UCL Libraries http://www.ucl.ac.uk/library/


UCL Graduate School

http://www.grad.ucl.ac.uk/

UCL Careers Service

http://www.ucl.ac.uk/careers/

UCL Union (UCLU)

http://uclu.org/

External Organisations
Council for International Student Affairs
Foreign Travel Advice

http://www.ukcisa.org.uk/

https://www.gov.uk/foreign-travel-advice

RICS www.rics.org/
RTPI www.rtpi.org.uk
CIOB
RIBA

Faculty of the Built Environment Manual 14-15

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Legislation
Data Protection Act
protection/

www.ucl.ac.uk/efd/recordsoffice/data-

Freedom of Information Act

www.ucl.ac.uk/foi

Equalities Act
equalities-and-diversity

http://www.ucl.ac.uk/academic-manual/part-1/

APPENDIX 3 PLAGIARISM CHEATING, COLLUSION AND


MISCONDUCT
UCL takes plagiarism and cheating very seriously. Plagiarism and cheating
are regarded as Examination Irregularities and the penalties for those
students found guilty of these offences can be severe. Penalties are imposed
which range from resubmission of work and capping of marks, which affect
degree classification, to suspension or exclusion from studies. There are
many different kinds of plagiarism and cheating, and the most common
are described below. Further information can be obtained by reading the
guidance for students at:
http://www.ucl.ac.uk/current-students/guidelines/plagiarism.

UCL has signed up to use a sophisticated web-based detection system


(Turnitin) provided in the UK by JISC, which scans written work for evidence
of plagiarism. This system has access to billions of sources worldwide
(websites, journals, etc.) as well as work previously submitted to UCL and
other universities. Each time you submit coursework on-line through Moodle
your assignment automatically goes through Turnitin.

Failure to observe any of the provisions of UCL policy or of approved


departmental guidelines constitutes an examination offence under the College
Regulations. Examination offences will normally be treated as cheating or
irregularities under the Procedure in Respect of a Breach of the Examination
Regulations. Under these Regulations, students found to have committed an
offence may be excluded from all further examinations at UCL.

WHAT IS PLAGIARISM?

Plagiarism is defined as the presentation of another persons thoughts or


words or artefacts or software as though they were a students own.

Any quotation from the published or unpublished works of other persons,


must, therefore, be clearly identified as such by being placed inside
quotation marks, and students should identify their sources as accurately
and as fully as possible.

A series of short quotations from several different sources, if not clearly


identified as such, constitutes plagiarism just as much as a single
unacknowledged long quotation from a single source. Equally, if a student
summarises another persons ideas, judgments, figures, diagrams or
software, a reference to that person in the text must be made and the
work referred to must be included in the bibliography.

Plagiarism can also be applied to drawn, graphic work or artefacts; the


sources should be clearly identified.

Recourse to the services of ghost-writing agencies (for example in the


preparation of essays or reports) or outside word-processing agencies
which offer correction/improvement of English is strictly forbidden,
and students who make use of the services of such agencies render
themselves liable for an academic penalty.

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Commissioning other students or outside assistance in the production


of drawn, computer generated or made work without appropriate
identification of recognition will render the student liable for academic
penalty.

Use of unacknowledged information downloaded from the internet also


constitutes plagiarism.

Where part of an examination consists of take-away papers, essays or


other written work in the students own time, or a coursework assessment,
the work submitted must be the candidates own.

It is also illicit to reproduce material which a student has used in other


work / assessment for the module or programme concerned. Students
should be aware of this self-plagiarism. If in doubt students should
consult the Programme Director or another appropriate Tutor.

Failure to observe any of the provisions of this policy or of approved


departmental guidelines constitutes an examination offence under
UCL and University Regulations. Examination offences will normally be
treated as cheating or irregularities under the Regulations in respect of
Examination Irregularities. Under these Regulations students found to
have committed an offence may be excluded from all further examinations
of UCL.

The expression of original ideas is considered intellectual property, and is


protected by copyright laws, just like original inventions. Almost all forms of
expression fall under copyright protection as long as they are recorded in
some way (such as a book or a computer file).

UCL takes incidences of plagiarism and collusion seriously as each are


considered to be breaches of the Examination Regulations.

What the UCL Regulations state:

1.

Plagiarism, which is defined as the presentation of another persons


thoughts or words or artefacts or software as though they were a
students own, and can include self-plagiarism

2. Collusion, which is defined as collaboration by two or more candidates in


the production of assessed coursework unless appropriate authorisation
from the Course/Module Organiser (s) to do so has been given; This
included using essay writing services or others to produce submissions.
3. Falsification, which is defined for the purpose of this procedure as
the fraudulent alteration or misrepresentation of data and/or other
information.
4. Misconduct
Students who have been found guilty of misconduct will be subject to the
Colleges disciplinary procedures (see UCL Regulations). Misconduct can
include:

Being found on College premises during periods when the building is


closed (e.g. overnight);

Poor behaviour when on Bartlett (UCL) field trips or when representing


the University;

Stealing or appropriating other students or the Universitys equipment

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If plagiarism is found how is it dealt with? This will depend on how early on in
the programme of study, how extensive it is and if it has happened before.

The regulations involving plagiarism and/or collusion and/or falsification state:

Minor cases
i)

The following instances of plagiarism and/or collusion (but not


including use of a fellow students work without that students
knowledge and consent) and/or falsification will normally be deemed
to be of a minor nature and will be dealt with by the Course/Module
Organiser:

A first offence in the first-year of a programme of two or more years


duration (or the first term of a programme of one years or less
duration) in which no more than one third (approximately) of the
work can be demonstrated to have been plagiarised.

ii)

In such cases the Course/Module Organiser will, at his/her discretion,


impose a penalty and report the matter to the Departmental/
Divisional Tutor for noting on the students file, but no further action
or report will be made. Such records, will, however, be taken into
account in the event of any subsequent allegations of a breach of
the examination regulations being made against the student(s)
concerned.

iii)

The student has the right of appeal against a decision of the Course/
Module Organiser.

Please be aware the penalty that will be imposed for the plagiarised work
is that is will receive 0% and the student will be required to repeat the
assignment in the following academic session. This will also be reported to the
Faculty Tutor. If it is found that two or more students have been colluding i.e.
they submit work with the same sentences or paragraphs of material or they
share computer files then each of the students involved will receive 0%.

Ma jor cases
i)

Any case of a breach of the examination regulations not covered by


above shall be reported as soon as it is detected by the Course/Module
Organiser to the Chair of the Board of Examiners.

ii)

In considering each referral, the Chair of the Board of Examiners must


decide whether the allegation(s) concern(s) prima facie evidence of
either:

a.

a second or repeat offences occurring at separate examination


periods or;

b.

an attempt to gain access to or use of the assessed coursework of


another candidate without that candidates knowledge or;

c.

if proven, may result in the suspension or termination of a students


registration. In such instances, the Chair of the Board of Examiners
will automatically refer the matter to the Director of Registry
and Academic Services for subsequent consideration by UCLs
Examination Irregularities Panel.

For more information see: http://www.ucl.ac.uk/ras/examiners/2012-2013/


Examination_Irregularities_Procedure.pdf

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APPENDIX 4 GUIDELINES RE PLAGIARISM


ALL OF THE FOLLOWING ARE CONSIDERED PLAGIARISM

turning in someone elses work as your own;

copying words or ideas from someone else without giving credit;

failing to put a quotation in quotation marks;

giving incorrect information about the source of a quotation;

changing words but copying the sentence structure of a source without


giving credit;

copying so many words or ideas from a source that it makes up the


ma jority of your work, whether you give credit or not (see Turnitins
section on fair use rules).

BELIEVE IT OR NOT
Changing the words of an original source is not sufficient to prevent
plagiarism. If you have retained the essential idea of an original source, and
have not cited it, then no matter how drastically you may have altered its
context of presentation, you have still plagiarized.

Most cases of plagiarism can be avoided, however, by citing sources. Simply


acknowledging that certain material has been borrowed, and providing
your audience with the information necessary to find that source, is usually
enough to prevent plagiarism. See Turnitins section on citation for more
information on how to cite sources properly. See the UCL document on how
you should cite your references and referencing styles (www.ucl.ac.uk/library/
citationplagiarism.doc).

DID YOU KNOW?


The penalties for plagiarism can be surprisingly severe, ranging from failure of
classes to expulsion from academic institutions!

It doesnt matter if you intend to plagiarise or not! In the eyes of the law,
and most publishers and academic institutions, any form of plagiarism is
an offence that demands punitive action. Ignorance is never an excuse.

It is even possible to plagiarise from yourself, if you are citing a work you
submitted elsewhere. In most Universities this will result in a failing grade
for the work, and possibly for the programme!

Plagiarism is almost always a symptom of other educational problems.

WHY DO STUDENTS PLAGIARISE?

There are two main types of plagiarism intentional and unintentional. The
list below is not exhaustive but contains the most commonly encountered
reasons:
On the whole unintentional:

Misunderstanding about citation;

Over-reliance on the original source material;

Following practices encouraged or accepted in previous educational


experience or culture;

Not fully understanding when group work ceases and individual work

Faculty of the Built Environment Manual 14-15

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begins;

Compensating for poor English language skills;

Poor note-taking practice.

On the whole intentional:


Leaving the work to the last minute and taking the easy option;

Needing to succeed;

Sheer panic;

Thinking that it is easy to get away with it;

Having problems with the workload;

Copying others is easier than original work;

Sensing that the teacher will not mind.

WHAT DOES THIS MEAN IN PRACTICE FOR YOU AS A STUDENT?

It means you CANT do the following:


Cut and paste from electronic journals, websites or other sources to create
a piece of work;

Use someone elses work as your own;

Recycle essays or practical work of other people or your own (this is self
plagiarism);

Employ a professional ghost-writing firm or anyone else to produce work


for you;

Produce a piece of work based on someone elses ideas without citing


them.

So what CAN you do?


You can quote from sources providing you use quotation marks and cite
the source (this includes websites). See the section on Referencing and
bibliographies in coursework below.

You can paraphrase (take information from a piece of work and rewrite it
in a new form) but you must still mention the source.

In the case of joint practical or project work (or some group projects)
individuals may use the same data, but the interpretation and conclusions
derived from that data i.e. the write-up must be their own.

OTHER CATEGORIES OF BREACHES OF EXAM REGULATIONS

Written examinations

The introduction into the examination room of any materials other than
those permitted for that examination.

The unauthorised removal of an examination script, any part of an


examination script or blank examination stationery from the examination
room except by a person with designated authority to do so.

Any attempt to confer with or gain access to the script of any other
candidate during the period of the examination; or to collaborate in or
gain access to the assessed coursework of any other candidate, unless

Faculty of the Built Environment Manual 14-15

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authorisation to do so has been given.


Any attempt to tamper with examination scripts or coursework after they


have been relinquished by candidates.

Any unauthorised study and/or unsupervised absence of a candidate from


the examination room during the period of an examination.

Impersonation or attempted impersonation of a candidate.

Other conduct likely to give an unfair advantage to the candidate.

Collusion
This is defined as collaboration by two or more students or others in the
production of assessed coursework unless appropriate authorisation from
the course/module organiser(s) to do so has been given. This included using
essay writing services or others to produce submissions.

Falsification
This is defined for the purpose of this procedure as the fraudulent alteration
or misrepresentation of data and/or other information.

Misconduct
Students who have been found guilty of misconduct will be subject to the
Colleges disciplinary procedures (see UCL Regulations). Misconduct can
include:

Being found on College (Wates House) premises during periods when the
building is closed (e.g. overnight);

Poor behaviour when on Bartlett (UCL) field trips or when representing


the University;

Stealing or appropriating other students or the Universitys equipment

REFERENCING AND BIBLIOGRAPHIES IN COURSEWORK

In most of the work that you do on the programme, you will make use
of materials, ideas and quotations from other people. These sources of
information must be acknowledged both in the text of your essay/report by
citing the reference, and in the final bibliography at the end of your essay/
report. If you do not reference these sources properly, this is considered
plagiarism (see above).
The sources you will use can be books, journal articles (paper or online),
newspaper articles, websites, etc Whatever the nature of the source of
information you use, you need to reference it fully even if it is a website
without an identified author (see below on how to reference web sources)! A
reader must always be able to trace the origin of the arguments, pieces of
information and data you use in your essay.
For referencing you should normally use what is called the Harvard system.
This requires 2 things referencing within the essay itself; and producing a
final bibliography (or list of references) at the end of the essay/report:

1) Referencing within your essay


In the sentence or paragraph that uses material from the original source,
you have to acknowledge this by putting the authors surname, the year of
publication, and - if necessary the page number in brackets. Page numbers

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are important if it is a specific reference or a full quotation from somebodys


exact words. In the case of a full quotation, you have to put the authors
original words in quotation marks . If it is a reference to the entire work,
page numbers are not required.

Example 1: Harvey (1985, p25) notes there is a perpetual struggle

Example 2: 92% of all companies had ceased trading there by 1989 (Crewe &
Hall Taylor, 1991, pp. 65-66). This however, had no.

Example 3: As demonstrated by Pearce (1994), the management of


development.

References may also be used as a guide to further reading or give additional


credence to the ideas discussed:

Example 4: developing phenomenon in the UK during the 1980s (see Karski


1986; Law, 1992). Nevertheless, the potential.

Note: Where there are more than two authors for a particular piece of work,
you can write the name of the first author only followed by the expression et
al. (which means and others), followed by year and page number. In the
final bibliography (see below), all the authors names should appear.

Example 5: As Bentley et al. (1985, pp. 23-34) subsequently argued, planning in


the 1980s

Please note that all references to another source should be acknowledged,


not just direct quotations. When you borrow an idea from an author and
reformulate it in your own words, it still has to be referenced. If you take data
from a website, it has to be referenced. All references given in the text must
appear in the bibliography (see below).

2) Final bibliography (or list of references) at the end of your essay


All term papers, project reports and reports should contain a final bibliography.
The bibliography should list all the sources of information that were used
and referenced in the work, listed in alphabetical order by the first authors
surname. Websites used should be listed (see below). Although the format for
entries in a bibliography can vary, the following is a good format to use:

For books - Authors surname, Authors initials. (DATE), Title of book (edition if
important), Place of Publication: Publisher.
Example: Healey P. & Nabarro P. (1990), Land and Property Development in a
Changing Context, Aldershot: Gower.

Note: if the authors are editors of the volume rather than authors the
notation [Eds.] can be placed after their names to signify this fact.

For journal articles - Authors surname, Authors initials. (DATE), Title of Article,
Title of Journal, Volume number, Issue number, page numbers.

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Example: Erikson B. & Roberts M. (1997) Marketing local identity, Journal of


Urban Design, Vol. 2, No. 1, pp. 35-60.

For book chapters - Authors surname, Authors initials. (DATE), Title of


Chapter, from then as for a book, and including page numbers.

Example: Solesbury, W. (1990) Property development and urban regeneration


from Healey P. & Nabarro P. (1990). Land and Property Development in a
Changing Context, Aldershot: Gower, pp. 186-194.

Note: The last may appear within the text as EITHER (Solesbury, 1990,
p 187) in which case the entry in the bibliography is for Solesbury, OR
(Solesbury, from Healey & Nabarro, 1990, p 187) in which case the entry in the
bibliography is for Healey & Nabarro.

In the final bibliography, as well as in the text of your essay, you also need to
include the reference of the websites or electronic information you use!

The following website has a complete overview of how to reference various


types of documents using the Harvard system do visit them!
http://www.ucl.ac.uk/Library/References_and_Plagiarism.pdf
http://libweb.anglia.ac.uk/referencing/harvard.htm
http://www.lib.monash.edu.au/tutorials/citing/harvard.html

3) How to reference electronic sources from the World Wide Web (Internet)
Note: During Induction Week you will be given a specific handbook on How
to use the Internet for Planning Studies. Please read this handbook for further
details on online sources of information and how to use them in the course of
your studies at the Bartlett.

A lot of information is now available in a variety of electronic formats.


Information derived from sites on the World Wide Web can be treated in
much the same way as printed sources. However, when citing information
from the web, it is important to state the date the information was retrieved,
because documents and URL (Uniform Resource Locator = the full address
of the website, as you see it at the top of your browser) addresses frequently
change.

(i) How to reference a document located on the web (report, article etc)
If you download an article or report from the web, this is how to reference it:
Author/editor, Year of document (created or revised), Title of document italicised, available from <URL>, [Accessed: date of viewing].

Example:
Reference in the text of your essay:
The government has promoted a new agenda for the Urban Renaissance
of British Cities (Department of the Environment, Transport and the Regions,
2000).

In the bibliography:

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Department of the Environment, Transport and the Regions (2000), Our Towns
and Cities: The Future. Delivering an Urban Renaissance, White Paper presented
to Parliament by the Deputy Prime Minister and Secretary of State for the
Environment, Transport and the Regions by Command of Her Majesty, available
from http://www.odpm.gov.uk/stellent/groups/odpm_control/documents/
contentservertemplate/odpm_index.hcst?n=2866&l=2 [Accessed 3 September
2004].

(ii) How to reference a piece of text or information taken from a website


If you quote part or all of the text of a website, you have to put it in quotation
marks, like the quote from a printed source. If there is no identified individual
author for the website, use the name of the organisation or institution instead.

Example:
Reference in the text of your essay:
According to the Government, the Neighbourhood Renewal Unit (NRU) is
responsible for overseeing the Governments comprehensive neighbourhood
renewal strategy that responds to local circumstances rather than directs
everything from Whitehall (Neighbourhood Renewal Unit, 2005).

In the bibliography:
Neighbourhood Renewal Unit (2005), About the NRU, available from http://
www.neighbourhood.gov.uk/page.asp?id=3 [Accessed 3 December 2004].

(iii) How to reference a website as a whole


To cite an entire website in the text (but not a specific document or part of
this website) it is sufficient to give the URL address in the text.

Example:
Reference in the text of your essay:
Example: UCL has made significant changes to its corporate identity in the
summer of 2005, as illustrated by its website (http://www.ucl.ac.uk)

In the bibliography:
University College London (2005), University College London, available from
http://www.ucl.ac.uk [Accessed 5 May 2004].

For more information on citing electronic resources, please refer to the


Handbook How to use the Internet for your Planning Studies (available from
the Planning Office).

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APPENDIX 5 TURNITIN: WHY WE USE IT AND WHAT WE SEE


This is academic software that allows you and us to check the originality of
work and whether the work has been submitted on time.
Do not leave submitting work to the last minute, as when lots of people are
using the system it will tend to be much slower and this will not be taken as
a valid reason for late submission. Remember your document should be less
than 20Mb or Turnitin will not allow you to upload it.
This is what we see in Turnitin and if the submitted date and time is red
then we know the work is late and a penalty will be applied unless the
Course Director has already agreed to an extension; this will not be done
retrospectively. Remember only the Course Director can grant an extension so
please do not ask the module tutor.
When we look at a Turnitin report it is not just the percentage similarity that
is being considered but how much of the work is in your words, whether
the work is properly referenced (see above), what percentage of the work
is quotations and the quality of the sources. We want to see that you are
consulting and reading academic material in preparing your assignments not
going to un-refereed sources such as Wikipedia. Studying at UCL gives you
access to a whole range of academic publications, many of which are online,
and therefore the library and the online library resources are often a good
starting point for any assignment. You will be given guidance as to which
journals and databases are suitable for a particular area of study.
We are aware that turning text into pictures may help avoid word limit
requirements and trick the plagiarism software, but when this has been done
it is very obvious to us and you will be asked to resubmit the document. It is
very difficult if the text has been copied to then suggest that the plagiarism
was done accidently and penalties will always be applied.
The example shows an assignment that has an overall similarity of 83% and
the panel on the right gives a breakdown of where the matches occur. In this
case it indicates a piece of work where there is a similarity of 73% to work that
has already been submitted to the University.

We are able to look at the matches in more detail. It showed the work had
previously been submitted to the University by another student, the software
also allowed us to identify the other student. Giving or sharing work with
another student is also an academic offence, that of collusion. We also do not
expect to see out lecture notes just copied back to us. You will always benefit
more from doing an assignment if you read widely around the subject area. If

Faculty of the Built Environment Manual 14-15

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you have a problem knowing where to find suitable resources please ask the
tutor that set the work.

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APPENDIX 6 COMPLAINTS AND GRIEVANCE PROCEDURES


Students who have a complaint or grievance should in the first instance
follow the Faculty guidance below and address their concerns within the
Faculty. Students may also use the Student Mediation Service, details also
below, finally students may follow the formal grievance procedure, web links
also given below. Please note that it is quicker and easier to resolve any
difficulties or concerns as soon as they arise and ideally within the Faculty, all
complaints/ grievance matters discussed privately with staff are confidential
unless and until with the students permission the matter needs to be taken
further.

Faculty Grievance Procedure


Students may raise issues of specific concern at any time with appropriate
tutors. In cases of dissatisfaction, in the first instance with the member of staff
concerned, however if the student does not wish to discuss the issue directly
with a particular member of staff there are a number of members of staff
student can approach including: their Personal Tutor; the Year Coordinator;
the Programme Director; Departmental Tutor; Head of School, or the Faculty
Tutor.

All Bartlett students can, through the Sub-Dean, call upon UCL sources of
assistance and information including Mediation and procedures for appeal
and review. Further details are available from http:// www.ucl.ac.uk/currentstudents/guidelines/grievance_procedure

Student mediation
There are plenty of situations in which a student at UCL may find mediation
useful. Various life and academic experiences can cause conflicts between
students, staff and the University. Many issues and misunderstandings can
often be quickly and confidentially resolved via mediation, without a need for
the process to become formal. Although not for everybody or suitable and for
all types of complaints, mediation can help to resolve many types of disputes.
The following are examples of the kinds of situations in which you may wish to
contact the Student Mediator:

You feel that UCL processes or systems have failed in your case or been
unfairly applied,

There is a personality clash between you and a tutor or academic


supervisor,

You have fallen into a dispute with friends or classmates,

You have fallen into a dispute with a UCL employee,

You find yourself in a difficult working environment,

You feel that you are unable to communicate your problems to anyone,

You believe yourself to be the victim of bullying and/or harassment.

You may also approach the Student Mediator for general advice in terms of
how to pursue a complaint, or to discuss whether or not mediation is right for
you.
If you feel mediation is not appropriate for you and your situation, the
Mediator can still give impartial advice on how to proceed with a formal
complaint.
Formal processes for students include the Centralised Complaints Procedure
http://www.ucl.ac.uk/academic-manual/part-8/ccp), the Grievance Procedure
(http://www.ucl.ac.uk/academic-manual/part-5/student-grievance-procedure),
and the Harassment and Bullying Procedure (http://www.ucl.ac.uk/academicmanual/part-5/harassment-bullying).

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The UCL Students Union (UCLU) is an autonomous organisation and has its
own procedures for dealing with disputes.
Please note that the Student Mediator is not able to intervene in matters of
academic judgment, as opposed to errors or failures of process, or unfair
application of them.
The Student Mediator is independent from any management or other
institutional influence and will seek to resolve disputes fairly and impartially.
The Student Mediator reports direct to the President and Provost.
As well as seeking to resolve individual issues, the Student Mediator will
identify any common themes arising from matters on which they have been
invited to act, and draw these to the attention of the appropriate bodies
in UCL for resolution. See http://www.ucl.ac.uk/student-mediator/code-ofconduct

Faculty Grievance Procedure


Students may raise issues of specific concern at any time with appropriate
tutors. In cases of dissatisfaction, they should approach the member of
staff concerned, then their Personal Tutor, the Year Coordinator, the BSc
Programme Director and finally the Head of School and the Faculty Tutor, as
necessary to resolve the issue. However if the student does not wish to discuss
the issue directly with a particular member of staff they should

All Bartlett students can, through the Sub-Dean, call upon UCL sources of
assistance and information including procedures for appeal and review.
Further details are available from http:// www.ucl.ac.uk/current-students/
guidelines/grievance_procedure

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APPENDIX 7 UCL Policies


UCL policies on all the following subjects can be found at http://www.ucl.ac.uk/
current-students.

Computer Misuse.

Copyright, Design and Patents Act 1988.

Intellectual Property Rights/Copyright in Relation to Students.

Jurisdiction Over Students.

Lecture Theatres and Teaching Space.

Mobile Phones.

Provision of Information to Students.

Publishing: Code of Practice for Students.

Registry Service Standards.

Smoking.

Student Charter.

UCL General Statement on Data Protection.

Use of UCLs Address.

Whistleblowing (Public Interest Disclosure).

Your rights

Access to Data held by HESA.

Complaints Procedures.

Grievance Procedures.

Membership of UCL Committees.

Quality Assurance

Your responsibilities

Declaration of Health and Conduct.

Insurance for Students on Clinical Attachments.

Part-time Employment.

Personal Belongings.

References.

Student Guide to TV Licensing.

Student Insurance.

Travelling outside UCL on Academic Business.

Vacation Work.

Volunteers in Research or Development Projects.

Other Documents
The UCL Students Union also publishes guides, including its independent
Alternative Prospectus.

Other publications that should be referred to, as appropriate, are:

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The UCL Handbook, issued by UCL Registry to every student at the


beginning of each year

The UCL Safety in Fieldwork Handbook, available on the UCL website

UCL Regulations for Students, available on the UCL website

UCLs Information for Students with Disabilities http://www.ucl.ac.uk/


disability

The UCL website: www.ucl.ac.uk

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APPENDIX 8 DATA PROTECTION ACT 1998


UCL processes the personal data of living individuals such as its staff,
students, contractors, research subjects and customers. This processing is
regulated by the Data Protection Act 1998 (DPA). The UKs regulator for the
DPA is the Information Commissioners Office (ICO).

It is the duty of data controllers such as University College London (UCL) to


comply with the data protection principles with respect to personal data. In
order to ensure that UCL complies with the DPA, the university has a Data
Protection Policy which forms part of UCLs commitment to the safeguarding
of personal data processed by its staff and students. The policy, including the
forms for its administration is available from the Legal Services web pages at
http://www.ucl.ac.uk/finance/legal_services/dp_foi.php

The Data Protection Officer has primary responsibility for UCLs compliance
with the DPA. Every Faculty, Department, School and Institute within the
university, has a Data Protection Coordinator who liaises with the Data
Protection Officer on matters concerning Data Protection.

A students status is regarded as personal data and must be processed in


accordance with the DPA, this includes various safeguards for the individuals
concerned and prohibits unauthorised disclosure of personal data to third
parties unless such a disclosure is permitted by one of the exemptions under
the Act.

Personal information on students maybe shared within UCL, for a range of


services including: operating the admissions procedures, maintenance of
student academic records, alumni relations, finance and quality assurance.

UCL is obliged by law to disclose statistical and personal returns on individual


students to certain external or governmental agencies. These include the
Higher Education Statistics Agency (HESA), the Higher Education Funding
Council (HEFCE) and the Universities and Colleges Admissions Service
(UCAS).

Once you leave UCL your data are retained as a permanent archival record
for research purposes.

If your academic research includes information about living, identifiable


individuals, you are responsible for ensuring your handling of this information
is secure and complies with the DPA. All research projects using personal data
must be registered with Legal Services before the data is collected. Further
information is available from http://www.ucl.ac.uk/finance/legal_services/
data_protection/data_protection.php.

The DPA gives individuals the right of access to their personal data, including
some unstructured manual personal data. Subject access requests must
be made in writing, by completing Form 6 http://www.ucl.ac.uk/finance/
legal_services/data_protection/documents/Subject_Access_Request.doc or
otherwise and are handled by the UCL Data Protection Officer. Copies will be
provided promptly and in any event within 40 days. Data subjects must prove
their identity.

Some personal data are exempt from the right of subject access, including

Faculty of the Built Environment Manual 14-15

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confidential references provided by UCL, examination scripts and research


data.

The UCL Directory is managed by the Directory Corrections team within the
Information Services Division (ISD). This contains entries for UCL staff and
students who either have a phone number, an ISD email address or an email
address from a department which has made its email addresses available.
Further information is available at http://www.ucl.ac.uk/isd/common/upi/
directory.

Requests for contact details to be removed from the UCL directory, and or,
departmental web pages, is at the discretion of the Heads of Departments,
and not within the scope of the DPA. However, there may be circumstances,
for security and other reasons why contact details may not be published.
For further information please visit http://www.ucl.ac.uk/isd/common/upi/
directory/exdirectory.

If you have any queries please visit the Legal Services web pages or contact
the Data Protection Officer by email data-protection@ucl.ac.uk.

Further information on the DPA is also available from the ICO: www.ico.gov.uk

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APPENDIX 9 FREEDOM OF INFORMATION ACT 2000


The Freedom of Information Act 2000 (FOIA) came into force on the 1 January
2005. Its aim is to promote greater openness and accountability within the
public sector. It imposes a duty on public authorities, like University College
London (UCL) to provide two related rights of access. These are:

To inform the applicant whether or not the information is held. If the


information is held, to communicate it to the applicant.

Anyone can make a request in writing for recorded information held by or


on behalf of UCL, and UCL must comply promptly and in any case within 20
working days (unless one of 23 exemptions applies).

The Information Commissioners Office (ICO) is the independent regulatory


authority for the Act, and the avenue of appeal for requests that have not
been resolved to the applicants satisfaction.

UCLs Provost and Council have overall responsibility for Freedom of


Information in UCL. Operational responsibility for the processing and
monitoring of Freedom of Information requests is handled by the Freedom of
Information Officer. Every Faculty, Department, School and Institute within the
university, has a Freedom of Information Coordinator who liaises with the FOI
Officer on matters concerning Freedom of Information.

UCL maintains a Publication Scheme, which provides a listing of the classes


of information and the documents that it routinely publishes or intends to
publish in the future. The Publication Scheme is available on UCLs website
http://www.ucl.ac.uk/foi and hard copies of documents which are not available
in this format can be obtained from the FOI Officer, or directly from the
relevant department. The Scheme will be reviewed annually to ensure that
new information is included and to remove information which has been
become obsolete.

UCL will not charge for information listed on its Publication Scheme except
where specifically indicated on the Scheme.

Requests for information under the FOIA received by a student via email or as
a paper copy should be forwarded to their Tutor, who in turn should notify the
FOI Officer who will liaise with colleagues to provide the information, or claim
the appropriate exemption.

The dedicated routes for information requests are by email to foi@ucl.ac.uk.

Any written reply from the applicant expressing dissatisfaction with UCLs
response to a request will be treated as a complaint, whether or not the
applicant has expressly stated a wish to have the decision reviewed. This
includes appeals against decisions to withhold information. The Records
Manager is responsible for handling complaints. A response will be provided
within 20 working days.

Complaints and requests for internal review received more than two months
after the initial decision will not be considered.

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If dissatisfied with the outcome of the review, the applicant may apply directly
to the Information Commissioner, who has powers to uphold or overturn the
decision.

If you have any queries please visit the Legal Services web pages at http://
www.ucl.ac.uk/finance/legal_services/dp_foi.php or contact the FOI Officer by
email
foi@ucl.ac.uk.

Further information on the FOIA is also available from the ICO: www.ico.gov.uk

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APPENDIX 10 UCLS GREEN POLICY


The ma jority of waste generated by UCL is capable of being recycled. From
1 August 2008 a new waste management strategy was implemented that
emphasises recycling.

How to dispose of your waste:


Food waste such as apple cores, orange peel, tea bags and coffee grounds
should be put into the grey bin in the cluster room on the 4th floor of Wates
House.

Items for recycling such as paper, paper towels, plastic cups, milk cartons,
cardboard, and empty food and drink cans should be put into the recycling
bin next to the printer. All recyclable waste is collected and hand-sorted at a
recycling facility outside UCL, so there is no need to separate these materials.

In addition, the department reuses furniture wherever possible, making use of


the UCL furniture pool. When furniture is broken and reuse is not possible, we
recycle metal furniture.

Energy efficient lighting has been installed in many rooms across UCL, for
example in the 4th floor cluster room in Wates House. Dont forget to switch
off lights when you have finished using a room. Always turn radiators down
first before opening windows and close windows when you leave a room.

As well as UCL-wide initiatives, individual departments are setting up their


own Green Teams. The Bartlett has a group of Green Champions who meet
periodically to exchange ideas about how best to encourage others to be
more environmentally friendly. UCLs policy is now to use recycled paper
for all UCL business and departments are expanding this to include other
stationery items such as envelopes and labels. In addition, the Internet and
e-mail are being used more frequently to convey information rather than hard
copies of documents being provided.

This initiative is strongly supported by the Provost and staff and students are
all being encouraged to follow it.

Details of UCLs Green Policy: http://www.ucl.ac.uk/environment/

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APPENDIX 11 SUPPORT TO STUDY POLICY AND FITNESS TO


STUDY PROCEDURE
Policy/Procedure
1.

UCL is committed to maintaining high standards of performance for its


students in terms of teaching, learning and assessment and to ensuring
that the quality of its awards is not undermined or compromised.

2. UCL is also committed to supporting its students academic abilities


as well as their wellbeing, recognising a positive approach to the
management of physical and mental health issues that may affect student
learning, academic achievement and the wider student experience.
3. UCL is mindful of its duty of care and its obligations to students under the
Equality Act 2010, to make reasonable adjustments, where possible and
where appropriate. It is also aware that there may be occasions where a
students physical or mental health may give rise to concerns about the
students fitness to study and capacity to engage with his/her studies
and/or the appropriateness of their behaviour in relation to the UCL
community as a whole.
4. UCL is aware of its responsibility to maintain a safe and positive
environment for all students and staff but expects students to study, work
and live co-operatively and in close proximity with each other as well
as conduct themselves in a manner which does not impact negatively
on those around them. However, UCL also has to balance the needs and
rights of an individual student against the need to protect the wellbeing of
fellow students and staff.
5. In order to assist students to meet their academic obligations and
maintain the quality of its degrees, whilst at the same time supporting
the students welfare needs, UCL has a range of procedures in place
including:[1]

Special assessment arrangements, such as additional writing time,


rest breaks and/or ergonomic aids

Extensions to deadlines for assessed coursework

Suspensions of regulations to facilitate a students studies, although


such suspensions would be considered carefully on a case by case
basis, but would not automatically be approved

Variation of a programme of study or a module, although such


variations would be considered carefully on a case by case basis, but
would not automatically be approved

Advice and guidance from UCL professionals, including Student


Disability Services, Student Psychological Services, the UCL Student
Mediator, UCL Hall Wardens, and other resources such as the Gower
Place Practice and the chaplains appointed to UCL

Support from academic staff, such as Faculty Tutors, Faculty Graduate


Tutors, Departmental Tutors, personal tutors, supervisors

Student Learning Agreements

Defined periods of interruption from studies or delaying the start of


studies or a change of degree programme

Student Cause for Concern referrals

Student Support and Wellbeing welfare appointments.

6. Students with physical and/or mental health concerns should be


encouraged to make contact with the available support services as early
as possible in order to facilitate reasonable adjustments and to sustain
their academic obligations and their wellbeing. Students should maintain
regular engagement with the support services as recommended.
7. When studying away from UCL, including students on a period of study

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abroad, electives, placements, postgraduate research activities, students


have an obligation to ensure their health and wellbeing. They should
plan for their time away from UCL, seeking advice from their academic
advisers and other UCL professionals, as appropriate. There may be
occasions where a student may be deemed fit to study at UCL but
not more remotely. In these cases, consideration would be given for a
variation of the programme of study or a given module, or to a transfer
from one degree programme to another.
8. Students, who are returning from a period of interruption or where
permission has been given to delay the start of studies, may be required
to provide medical information to indicate that their studies will not
be detrimental to their health and their health to their studies, as well
as have a welfare appointment with the Director of Student Support
and Wellbeing. Students may also be required to sign up to a Student
Learning Agreement.
9. Where a student has been unable to maintain the levels of academic
engagement required and/or where UCL considers that the needs, rights,
safety and security of the UCL community outweigh those of an individual
student, UCL may take action in a number of ways:
For cases of non-attendance and academic insufficiency, the Policy
and Procedures for Learning Agreements, Barring Students from
Assessment, and Suspensions and Terminations of Studies on Grounds
of Academic Insufficiency or Non-Attendance at Mandatory Faculty
Interviews, as covered in the Academic Manual (http://www.ucl.ac.uk/
academic-manual/part-3/barring-students-examinations)
Straightforward cases of misconduct, which are handled under the
Disciplinary Code and Procedure in Respect of Students Procedure
(http://www.ucl.ac.uk/academic-manual/part-5/disciplinary-code)
For cases of serious mental ill-health requiring early intervention, the
UCL Mental Health Policy (http://www.ucl.ac.uk/academic-manual/part5/student-mental-health)
For cases of MBBS students and other students in the School of Life and
Medical Sciences, where there is a concern of Fitness to Practise and a
Fitness to Practise Policy applies
For cases where a students health, wellbeing or behaviour is having
a detrimental effect on the ability of an individual student to meet the
academic requirements of study or impacting on the wellbeing of other
students and staff, the Fitness to Study Procedure.

10. There may be instances where a student has exhibited behaviour which
would normally be handled under the Disciplinary Code and Procedure in
Respect of Students Procedure, but this may be (or suspected to be) the
result of an underlying physical and/or mental health difficulty. Depending
on the individual circumstances, this may be considered under the Fitness
to Study Procedure.
11. The Support to Study Policy will be regularly reviewed by the Director of
Student Support and Wellbeing.
12. Cases considered under the Fitness To Study Procedure will be monitored
and reviewed on an annual basis to identify any improvements are
required in the Policy, the Procedure of the support services offered within
UCL or on which UCL draws significantly.

Faculty of the Built Environment Manual 14-15

Page 92

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