Professional Documents
Culture Documents
2
UPGRADE GUIDE
11/16/2012
WEDGEOS-U324G
www.wedgenetworks.com
Regulatory Compliance
FCC Class A Part 15 CSA/CUS
For technical support, please visit http://www.wedgenetworks.com/
Send information about errors or omissions in this document or any Wedge Networks technical
documentation to
techdoc@wedgenetworks.com
TABLE OF CONTENTS
TABLE OF CONTENTS .................................................................................................. III
1
INTRODUCTION ....................................................................................................4
1.1
1.1.1
1.1.2
1.1.3
1.2
1.3
2.1.1
2.1.2
2.1.3
2.2
2.3
2.4
3.2
iii
4.0.2
1 INTRODUCTION
This guide explains how to safely upgrade a BeSecure appliance running WedgeOS version 3.1.8 to the
latest 4.0.2 version.
Name
Phone number
Product model
Company
Product name
Description of issue
Product version
4.0.2
2 UPGRADE STEPS
This section describes the steps to upgrade WedgeOS running version 3.1.8 to version 4.0.2.
Connect your client machines serial port or terminal to the BeSecure appliance console port.
This is the 9-pin serial port or the RJ-45 jack labeled
or CON.
2.
Not all client terminal software will display the upgrade serial console screens correctly. Weve
found PuTTY (http://www.chiark.greenend.org.uk/~sgtatham/putty/) to work well on Windows
and Linux. The client terminal serial port (ex. COM1 or ttyS0) should be configured with the
following settings:
9600 bps
8 data bits
No parity
1 stop bit
If possible enable logging of all the serial console output.
3.
Once the serial port is connected and configured verify that a login prompt is visible before
starting the upgrade process.
Disconnect all but one network cable. The remaining network cable should be connected to a
network that has a DHCP server running.
2.
Navigate to the System > System Update page using the WedgeOS management console. At the
bottom of the page expand the upgrade section. You will see the contents of Figure 1.
3.
4.
5.
6.
Once the progress message indicates the system will reboot (as shown in
Figure 3), the manager interface will no longer be accessible until the upgrade is complete.
4.0.2
7.
Monitor the serial console for upgrade progress messages and user input requests. The serial
console upgrade process will stop and wait for user input, if it cannot successfully auto-configure
a network interface. If a dialog box title Network Error or Networking Device is displayed, you
will need to refer to Section 3 to manually configure the network interface used for upgrade.
Otherwise, the interface will be auto-configured and you can continue.
If after successful network configuration, if the upgrade process stops with an error message, you
must contact technical support for further instructions.
The upgrade process can take a while, and depends on your connection bandwidth. Please be
patient and do not reboot WedgeOS unless instructed by Wedge technical support to do so. In
particular the screen in Figure 4 can be displayed for a long period of time while the upgrade is
progressing.
8.
9.
Once the upgrade installation process is complete WedgeOS will reboot one last time.
4.0.2
10
2.
3.
Use the arrow keys to select the network interface that has a network cable attached. The
network interfaces are named eth0, eth1, , ethN, starting from the left side of the
BeSecure appliance.
Use the Tab Key to select the OK button and then hit the Enter Key. If you are not sure which
network interface is the correct interface, select the first one. The upgrade user interface will
allow a return to this screen if network configuration is incorrect and you will be able to try
another interface.
The system will attempt to use DHCP to configure an IP address for the interface. If DHCP is not
available on the network that your interface is attached to, you will see the screen in Figure 7. In
this case, you can retry Dynamic IP configuration (DHCP) if desired. Otherwise, you must select
Manual configuration and press the OK button. See Section 3 for instructions if this is necessary.
If this screen is not displayed, set up will proceed and complete.
11
4.0.2
12
Wedge Networks
www.wedgenetworks.com
+1.403.276.5356
+1.403.276.5568
support@wedgenetworks.com
13