Professional Documents
Culture Documents
to a Successful Implementation
Identify what the people who the project is suppose to benefit, see as their major
issues, at the start of the project, and relate how your project/implementation will
address these issues.
Most people are very good at doing their job in the current state. They need to be
shown, up front, how you will include and develop them to have the ability to do
their job very well in the future state - training, new equipment, support
mechanisms.
Engage the people that will be directly affected by the project once you have
determined the project will go forward
Use management throughout all levels to communicate what the project is
about, what are the expected benefits, how they or their peers will be involved
in the project
Identify peers in their organization or industry using the solution, and have them
communicate the benefits of the project
Make it real by showing possible equipment that will be used by project and the
benefits expected
Identify key thought leaders and engage them earlier, enlist them for
feedback, and communication
Ensure end users are represented as part of the project team
Possibly use them to help train their peers as project rolls out
Engage them to ensure the project will solve the right problems