ASSIGNMENT 1 (CHAPTER 1)

BDM 222 HUMAN RESOURCE MANAGEMENT

Answer ALL questions
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1.

Planning
is an ongoing process whereby an individual sets career goals
and identifies the means to achieve them.

2.

Development affords employees the opportunity to capitalize on their

strengths and overcome identified deficiencies, thereby helping them to
become more satisfied and productive employees.

3.

When a labor union represents a firms employees, the human resource

activity is often referred to as industrial relations .

4.

A human resource information systems (HRIS) is any organized

approach for obtaining relevant and timely information on which to base
human resource decisions.

5.

HR Shared Service Centers (SSCs) take routine, transaction-based

activities that are dispersed throughout the organization and consolidate them
in one place.

6.

Staffing
is the process through which an organization ensures that it
always has the proper number of employees with the appropriate skills in the
right jobs, at the right time, to achieve organizational objectives.
Selection
is the process of choosing from a group of applicants the
individual best suited for a particular position and the organization.

7.
8.

The HR external environment is involved in several, or all, of the five

human resource management functions.

9.

Managers are being assisted by human resource manager, the use of

software and the corporate network to automate paper-based human
resource-related processes that require a managers approval, record-keeping
or input, and processes that support the managers job.

10.

Ethics is the discipline dealing with what is good and bad, or right and
wrong, or with moral duty and obligation.

Matching Exercise
Directions: On the line provided, place the letter of the statement beside the key
term.
1. (a) Employer branding
2. (h) HRIS
3. (o) Executive
4. (e) External environment
5. (p) Generalist
6. (n) Countrys Culture
7. (d) Human resource development
8. (b) Human resource management
9. (i) Human resource manager
10.(m) Line manager
11.

(j) HR outsourcing

12.

(l) Professional employer organization

13.(k) Shared service centers

14.(g) Shareholders
15.(q) Specialist

16.

(c) Staffing

17.

(f) Union

a. Firms corporate image or culture.

b. Utilization of individuals to achieve organizational objectives.
c. Process through which an organization ensures that it always has the
proper number of employees with the appropriate skills in the right
jobs at the right time to achieve organizational objectives.
d. Major HRM function consisting not only of training and development
but also of individual career planning and development activities,
organization development, and performance management and
appraisal.
e. Factors outside an organizations boundaries that affect a firms human
resources make up.
f. Comprised of employees who have joined together for the purpose of
dealing with their employer.
g. Owners of a corporation.
h. Any organized approach for obtaining relevant and timely information
on which to base human resource decisions.
i. Individual who normally acts in an advisory or staf capacity, working
with other managers to help them deal with human resource matters.
j. Process of hiring external HR professionals to do the HR work that was
previously done internally.
k. Centers that take routine, transaction-based activities dispersed
throughout the organization and consolidate them in one place.
l. Company that leases employees to other businesses.
m. Individuals directly involved in accomplishing the primary purpose of
the organization.
n. Set of values, symbols, beliefs, languages, and norms that guide
human behavior within the country.
o. Top-level manager who reports directly to a corporations chief
executive officer or to the head of a major division.
p. Person who performs tasks in a variety of human resource-related
areas.
q. Individual who may be a human resource executive, a human resource
manager, or a nonmanager, and who is typically concerned with only
one of the five functional areas of human resource management.

Multiple Choice 2
1.

2.

3.

What are individuals called who normally act in an advisory or staff capacity
when working with other managers regarding human resource matters?
A.

line managers

B.

operant employers

C.

senior managers

D.

human resource managers

What is the systematic process of matching the internal and external supply
of people with job openings anticipated in the organization over a specified
period of time called?
A.

human resource planning

B.

recruitment

C.

selection

D.

human resource scrutiny

What is the process through which the organization chooses, from a group of
applicants, those individuals best suited both for the open position and for
the company called?

A.

human resource development

C.

recruitment

D.

human resource planning

B.

selection

20 marks
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