Professional Documents
Culture Documents
Mario Wallace
University of Arkansas Little Rock
LSTE 7330 FALL 2014
Introduction
Since the 2007 Recession, businesses, organizations, and industries
throughout the United States have sought strategic ways to manage through
uncertain times while removing doubts from the minds of their employees
that layoffs are imminent, and the University of Arkansas for Medical Science
(UAMS) was not immune to the recession. In fact, UAMS financial situation is
so dire today that if 10% of its overall budget is not found in wasteful spend
by departments, layoffs will be imminent. As a result, this proposal seeks to
persuade the Chancellor and his Cabinet Members to provide training to its
400 middle managers on the basic fundamentals of Transactional Value
Stream Mapping, which is a Lean Six Sigma strategic tool.
Lean Six Sigma is a strategic methodology that seeks to improve financial
obstacles by removing variation in processes, increasing throughput, and
maximizing productivity. This method is only achieved through the
elimination of eight types of waste.
1.
2.
3.
4.
5.
6.
7.
8.
W-waiting
O-overproduction
R-rework
M-motion
P-process
I-intellect
I-inventory
T-transport/travel
The majority of middle managers at UAMS have never heard of Lean Six
Sigma or TVSM, so the training has to begin at the lowest domain of Blooms
Taxonomy and work toward the highest.
Training the middle managers to be able to effectively use TVSM can provide
opportunities for increased throughput and productivity, which lead to
desired profits margins.
Objective 1.2: Using the swim lane diagram and a timer, middle
managers will learn how to map the current state of processes. To
complete this assignment, the middle manager must identify a process
within his/her department and map the current state flow.
Sub Goal 2: Middle managers will be able to analyze the current state of
process flow and create a TVSM.
Objective 2.1: Using a Waste Matrix, middle managers will learn how
conduct a waste walk of the current state process flow using the eight
types of waste to determine waste in the process.
Objective 2.2: Using a current state process, middle managers will learn
how to determine cycle time (value add), waste (non value add and
business non value add), and lead time in current state process flows
which will in essence creates a TVSM.
Objective 2.2: Using a TVSM, middle managers will learn how to
recommend a future process flow or design a future state process flow.
Sub Goal 3: Middle managers will be able use Microsoft Office Shapes to
create a TVSM using data from a TVSM activity.
Objective 3.1: Using Microsoft Office, middle manager will learn how to
navigate to the Shapes' command functions and perform actions for
developing a TVSM.
Objective 3.2: Using data from a TVSM activity, middle manager will
learn how to design a TVSM in Microsoft Office Shapes.
Objective 3.3: Using Microsoft Office Shapes, middle manager will learn
how to save the TVSM document as an Adobe PDF for sharing with others
via email, face to face, and etc.
Intended Audience:
The intended audience for this training are 400 middle managers at UAMS
whose management decisions directly impact the institutions financial
bottom-line. According to the Mark Kenneday, the Vice Chancellor of Campus
Operations, if 10% of the overall budget can be found in wasteful spend by
middle managers, the institution can rebound. If the middle managers are
training to examine their processes through TVSM practices, the economy of
UAMS would rebound, and instead of imminent layoffs, employee raises will
occur.