DCG Team Meeting

Q4 2014-15

2015 WIPRO LTD | WWW.WIPRO.COM | INTERNAL

Agenda

Leadership Update

Practice & Sub-vertical Update

Account updates TJX and Kohls
Questions

2015 WIPRO LTD | WWW.WIPRO.COM | INTERNAL

Leadership update

The year in review 2014-2015

Looking forward 2015-2016

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Wipro @ NRF 2015

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How do we differentiate?
Innovation Discussions & Workshops
Solution Pilots
POVs & Papers

2015 WIPRO LTD | WWW.WIPRO.COM | INTERNAL

Wipro@ TJX TJX Company Overview

Off-price mission: To deliver a rapidly changing assortment of
quality, brand name merchandise at prices 20-60% less than
department and specialty store regular prices, every day

Works on 'opportunistic buying pattern

Rapidly changing assortments, Aggressive inventory management
Target customer:
o Female
o Between 25-54 years old
o Middle to upper-middle income
o Fashion and value conscious
o Shops high-end department and specialty stores and online
Last year, Standard & Poors increased TJXs long-term credit rating
from A to A+, one of the strongest in retail industry.
The company's strategy for continued success as the economy
improves is to grow its store base at home and abroad.

2015 WIPRO LTD | WWW.WIPRO.COM | INTERNAL

Wipro@ TJX TJX Business Model

16,000+ Vendors
Source product in more than 75 countries

TJX buys goods which are

unsold/excess inventory/out
of fashion/factory seconds
from brand manufacturers or
7 retailers

Based on the store base and

reach, goods get delivered to
different warehouses across
US,UK,Canada,Europe

TJX sells these goods at prices

20-60% less than department and
specialty store regular prices,
every day as an off price retailer

2015 WIPRO LTD | WWW.WIPRO.COM | INTERNAL

Customer segment :Middle- to

upper-middle-income shopper
Fashion and value conscious

Wipro@ TJX Major Initiatives

2015 WIPRO LTD | WWW.WIPRO.COM | INTERNAL

Sub-vertical Update Food and Grocery

Specialized practice vertical within Retail DCG
Cover Online, In-store, Multi / Omni channel grocery
Across Supply Chain, Merchandising & Store Ops., Digital
Marketing
Vision
Build knowledge and capability - Case Studies, Understanding
Documents, Papers PoV, Whitepaper
Grow the business - Climbing up the value chain in existing
engagements, Seek new opportunities

Top 250 Global

Retailers*
8 out of Top 10

57 out of Top 100

Focus Areas & Solutions

Customer Experience, Loyalty & Personalization Contextual
Personalization
Operations visibility and optimization Labor Scheduling, Video
Analytics, Staff Training
Projects & Prospects
Current Engagements: ASDA, Royal Ahold, Morrisons
Prospects Coop Norge, Ahold USA
* Deloitte Top 250 - Global Powers of Retailing 2015

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Sub-vertical Update Drugstores and Convenience

Capabilities and opportunities specific to drugstores and convenience stores
Across the value chain and different domains
Contribute to any opportunities in health, wellness, beauty and convenience areas of other
retailers
Focus areas
Pharmacy operations and claims management
Medication adherence
Innovation for convenience stores
Solutions and Thought Leadership
Current solutions Universal Medication Schedule, Connected Care
Whitepapers/ POVs 3 POVs are in pipeline to be published around medication
adherence, next generation pharmacy services, gamification
Current Projects and prospects
Current engagements CVS Health, Walmart, Target
RFPs/ RFIs supported Shoppers Drug Mart, Michaels, CVS
Prospects Valora, Rite Aid
10

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Practice Update Omnichannel Retail & Supply Chain

Build a unified competency of customer facing elements as well as supply chain processes across Retail
vertical
Contribute to all opportunities in Omnichannel Retail & SCM across Retail vertical
Improve our mindshare in the market with analysts, customers and partners
Focus areas
Help Retailers to achieve a consistent and channel agnostic perfect order fulfillment
Help them achieve the Omnichannel process maturity through order from anywhere, fulfill from
anywhere, and return to anywhere solutions
Solutions and Thought Leadership
Current solutions WiFAST (Wipros Framework for Automated Sterling Testing), Omnichannel Process
Maturity Assessment Framework
Whitepapers/POVs 3 POVs to be published - Integrating instore and virtual shopping experience,
Store associate incentivization, Managing orders having a mix of Grocery & GM product categories
Current Projects and Prospects
Current engagements Kohls, Walmart, Sams Club, ASDA, Target, Petco, JCP, Morrisons, TJX
RFPs/RFIs supported Best Buy, True Value, Walmart, Petco, Guitar Center, Alshaya, Petsmart, CVS
Bluestem, WSI, Reliance Retail, Shoppers Stop
Prospects Best Buy, Walmart, Petco
11

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Practice Update In-store and Merchandising

Mandate

Contribute to opportunities in the Store operations and Merchandising

Build competency in Merchandising and Store operations.

Focus areas

Role of Stores in the Omni channel world

Store Innovations

Solutions and Thought Leadership

Current solutions Video Analytics, Store Associate Learning

Whitepapers/ POVs

12

Integrating In-store and Virtual Shopping Experience,

Currently working on Transforming Assortment planning in the Omni channel

world

Trainings planned Promotion Optimization

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Wipro @ Kohls Kohls Lines of Business

Stores

13

2015 WIPRO LTD | WWW.WIPRO.COM | INTERNAL

Logistic
s

Wipro @ Kohls Charter of a Domain SMEs

Initiation

Provide input to the estimation process

Assist in adding clarity to the business case
Work closely with business to firm requirements from a program standpoint

Requireme Map BRD to SRD at a functional level & draft QCoE Ready Reckoners
nts
Design
Build
Test
Support

Write process maps & test scenarios while mapping to requirements

Engage with business users & review use cases

Review test cases / test data linked to critical & high priority requirements
Perform impact analysis of change requests
Validate defects with business requirements for showstopper defects
Guide testing team on business processes and functionalities
Periodically review raised defects and study impact
Review and update QCoE Ready Reckoners

Shift left approach

14

Higher number of enhancements / changes captured post

requirements
Shorter lead-time in creating model-based (MBT) test
scenarios
Higher quality of system test cases
Wider coverage of test scenarios
Shift Left
Lower Cost of Quality
Higher Defect Removal Efficiency

WiFAST

The Wipro Framework for automated Sterling Testing

(WiFAST)
For Stores & Logistics business, wipro proposed and
implemented a Jmeter based test automation solution,
targeting the IBM Sterling Order Management and
Global Inventory Visibility applications
This resulted in around 90% savings in time compared to
manual validation
4.5 times faster test results and 75% reduction in time
taken compared to QTP (prior automation tool) usage

2015 WIPRO LTD | WWW.WIPRO.COM | INTERNAL

Wipro @ Kohls Kohls in 2015

Omni-channel Shopping
Experience

Buy Online Pick Up in Store

(BOPUS)
15

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Questions
16

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Thank You

17

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