Professional Documents
Culture Documents
Management
HERUG 2011
Tuesday, April 19
1:30 3:30 pm
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Panelists
Panelist
University
Country
Andreas Born
University of Basel
Switzerland
Karen Wilson
Newcastle University
Belgium
Kathy Gates
University of Mississippi
USA
Great Britain
Todays Approach
HERUG 2011
Common Questions
Has SLcM met your
expectations?
Are there any gaps that
you still need to fill on
your own?
What are you planning for
the future?
Services Studium
Services Studium
Organisational Chart
Services Studium
Services Studium
Landscape 2001
Approx. 8'000 students (incl. postgraduates)
7 faculties including departments and institutes
Only "home made" isolated applications for student
administration, course catalogue, room management and
academic work accounts (credit points)
Existing SAP systems: Human Resources (HCM) and
Financials (FI, CO)
Few Bachelor / Master study programs
Services Studium
... 2001
Services Studium
2004
Services Studium
Services Studium
2005
Services Studium
2006
Services Studium
2008
Services Studium
2011
Services Studium
Landscape 2011
Approx. 12'000 students (+50% compared to 2001)
7 faculties supported by SLcM
Web application / services for lecturers, students and
course coordinators
Two stage (Bachelor and Master) student life cycle
completed at several faculties
SAP Identity Management (IDM) and SAP Portal for all
members of the university provide the basis for new
services
Services Studium
Landscape 2011
Adoption of Bologna takes time
- Several concurrent versions of study programs
- Schedule for change of study program is too tight
Wide range in user acceptance
- Bologna
- Software usability (SAP GUI / Web Dynpro)
Release change is complex and time-consuming
Bad web browser support by SAP Portal / Web Dynpro
Weak support of planning tasks (rooms, examens, ...)
Services Studium
Services Studium
Thank You!
Karen Wilson
Student Systems Manager, ISS
Students
Staff
Income
SLCM GUI users
Student/Staff portal users
20456
5062
373m
700
25000+
Recruitment
Management reporting (FTEs, Cohort Analysis, Statutory reporting)
UG/PG admissions
Academic structure programme/module maintenance
Student fee calculation and student account
Personal and module registration
Student record
Assessment
Programme transfers and withdrawals
Teaching timetabling
Exam timetabling
Progression
Graduation
Alumni
Data feeds for faculty/department initiatives
Karen Wilson
Information Systems & Services
Newcastle University
Karen.wilson2@ncl.ac.uk
+44 (0)191 222 5166
Using SLcM at
K.U.Leuven
Herug 2011
Inge Wullaert
Information architect studentprocesses
ANEMOON Program
ICTS council 1997
Entire administration has to be supported in
SAP
If required by tailor made developments in
SAP.
Arguments
Ensure an integrated system to support the
overall processes
Limit the effort to build up technical expertise
Maximize the return of the cost of software
licenses and maintenance contracts
Optimize the use of the hardware
infrastructure
Finance
Human Resources
Logistics
Education
Students
Research
3 Cross-functional
BI
ICT (basis)
CRM
Central IT Departement
Total: 174 FTE
SAP-teams: 73 FTE
SLcM: 30 FTE
2000
2001
2002
Personnel
Administrative organisation,
committees
Personnel administration and
management
Recruitment ATP
Time registration
Payroll
Autom. budget control personnel
BW for personnel
Self-service my file
Self-service my employees
Accounting KUL
Budget preparation and follow-up
Revenues and expenses
Financial transactions
Accounting LRD
BW for finance
OLAP on the web
Accounting exploitations
Self-service for budget holders
FINANCE
LOGISTICS
RESEARCH
Interface legacy
research system KUL
with finance/personnel SAP
Interface legacy
research system LRD
with finance/personnel SAP
2004
2005
Portal
R/3 ENTERPRISE
PERSONNEL
E-government
Self-service leave request
FINANCE
Decentral correction postings
Fiscal reporting
Student account
LOGISTICS
Space inventory (real estate)
Graphical integration CAD
Declaration expenses
Management credit cards
Reorganisation
K.U.Leuven
2006
SAP Netweaver
ECC 6.0
Mobility
Sideline activities
Recruitment Adm. pers.
Self-service selection and hiring
Optimize reporting
Decentral correction
postings new method
AUDIT recommendations
Asset Accounting
New authorisation concept
University Press
Labels for hazardous products
Lease/rental space
RESEARCH
Self-service research contracts
Year end and holiday payments
provisions
Adjustment personnel commitments
EDUCATION AND STUDENTS
Master data students
(Re)registration students
Master data academic structure
Planning academic year
ALGEMEEN
Autorisations for prod.systems
IT Change management (Sol.mgr)
PERSONEEL
Recruitment Academ. Staff
Reporting FTE-usage
FINANCIEN
New legislation & audit compliance
Integr. Aleph (library purchasing)
Treasury managent (TRM)
Rework Cash processes
2008
SAP Netweaver
ECC 6.0 EHP2
2009
SAP Netw. EHP1
ECC6.0 EHP4
2010
BO for BI
Archivering SAP
IT Servicedesk (CRM)
Mainframe Archiving
Promotion process admin. staff
Cost of promotions
Belcotax on web
Collections management
New VAT legislation (EU)
Organisation of Events
Student housing application form
LOGISTIEK EN TECHNIEK
Migration from RE to RE-FX
Student Housing - contracts (pilots)
Warehouses & compliance
ONDERZOEK
My Research news
Application for Research funds F2
Optimalis. financial
administration for research
LIRIAS@associatie
Optimalisation overhead
Student Admissions
Mainframe archiving
Remove concept of stages F1
Alumni (CRM)
ONDERWIJS EN STUDENTEN
Teaching assignments
Evaluation (students)
Business Intelligence
Business Workflow
ABAP programming
& workbench
Connectors
Web services
SAP GUI
Smart forms
ADOBE interactive forms
SAP
SOLUTION MANAGER
Standard
Own development
Datamodel
Audit
Prerequisites
Evaluation
Datamodel
Audit template
Evaluationprocesses
Qualification
Datamodel
Smartforms
Workflow
Alumni
CRM
Teacher evaluation by
student
Performance
management
Studentaccounting
Feecalculation
Dunning
Incoming payments
On-line Government
reporting (DHO)
PI
BI reporting/Statistics
Webapplication
Student recruitment
Service desk for student administration
Kathy Gates
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49
Project Background
Activity
Year
2003
Digital Imaging
2004
2007
Netweaver Portal
2008
Degree Audit
2008
2009
Business Intelligence
2009
2010
50
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EHP5 Upgrade
Timeline
53
Fee Calculation
Admissions Applications
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Instructor / advisor
messages
Official notices
Lectures, performances
Sports & recreation
Emergency info
System generated alerts
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Interface to send
messages is integrated
into portal.
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Student Retention
Optional (appraisal) notes
on midterm grades
Text message, e-mail, OMT
when first midterm grades is
submitted
Midterm grading advisor
alerts
Notifications of students
with two or more D or F
midterm grades
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Ad Astra Schedule
Ad Astra 7.4 supports
integration with student
systems using Web
Services
Two interface points
Optimizes space
utilization across the
enterprise
Important to UM due to
increasing enrollment
62
Mobility
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Mobility Stats
About 85,800 hits since 10/27/2010
9848 unique visitors all together
(students, staff and faculty)
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Midterm grades
My schedule
Check holds
Booking window
64
Conclusions
Core functionality is very solid
System is stable and scalable
Advanced technology provides flexibility
Gaps (even now), but we may have built our own in some
cases due to high expectations for user interfaces
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Summing It Up
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