Compass Downloader

Mass Download Feature

1.5.8.67
Honeywell Security and Custom Electronics

User Guide

K14650 11/07 Rev. B

Compass Downloader - Mass Download Feature

Contents
Purpose ...................................................................................................................................................1
Using the Mass Download Feature...........................................................................................................2
Creating a Mass Download Job ...........................................................................................................2
Assigning Accounts to a Job ................................................................................................................6
Scheduling and Defining the Job..........................................................................................................9
Checking the Job Status....................................................................................................................12
Template Search Options ..............................................................................................................14
Setting the Communications Server Options ......................................................................................15
Options .........................................................................................................................................15
Contacting Support ................................................................................................................................16

Purpose
The Mass Downloader feature enables you to update customer control panels in mass using either a
Telco service, the internet, or a GSM network. The Mass Downloader feature enables you to:

create jobs and assign customers to the job

schedule and run jobs

edit existing jobs to create a new job

delete and restore saved jobs

check on job status

Mass Download jobs can be used on all control panels supported by Compass Downloader.

IMPORTANT
This release supports the Daylight Savings Time updates and supports mass downloads
using either a Telco service, the internet, or a GSM network.
Current support is for Ademco and First Alert Professional control panels.

Compass Downloader - Mass Download Feature

Using the Mass Download Feature

Using the Mass Download feature has been divided into the following topics for ease of understanding:

Creating a Mass Download Job

Assigning Accounts to a Job

Scheduling and Defining the Job

Checking the Job Status

Setting the Communications Server Options

Creating a Mass Download Job

1. From Compass Downloader, access the Mass Download feature by selecting the Mass
Download Jobs.

The Compass Windows Downloader screen appears.

Compass Downloader - Mass Download Feature

This screen provides a list of the existing Mass Download Jobs.

2. To create a new job click Add. The Create Mass Dll Job window appears.

3. Enter a name for the job, then click Ok. The new job will be added to the Mass Download Jobs
Name pane as shown below.

Compass Downloader - Mass Download Feature

4. If you need to change the name of an existing job in the Mass Download Jobs Name pane, select
the job, and click the Detail button. The Mass Dll Job Edit window appears.

5. Enter a new name, and click Ok, the new name will be reflected in the Mass Download Jobs
Name pane.
6. Any job that appears in the Mass Download Jobs Name pane can be deleted, by clicking on the
job to select it, then clicking the Delete button. A confirmation window appears.

7. Click OK. This will delete the job.

Note: Deleted jobs can be restored, or permanently purged from the system.
8. To restore or purge deleted jobs, from the Tools pulldown menu select Restore/Purge Mass Dll
Jobs.

Compass Downloader - Mass Download Feature

9. The Restore/Purge Mass Dll Jobs window appears.

10. The Restore/Purge Mass Dll Jobs window (above) enables you to select a previously deleted job
in the left pane, then selectively Restore or Purge that job by clicking the Restore or Purge
button.
Note: A purged job cannot be restored.

Compass Downloader - Mass Download Feature

Assigning Accounts to a Job

Customer accounts can be added or deleted from a particular job.
1. From the Mass Download Jobs Name pane, select the job you want to assign customer accounts
to by clicking on the job to select it.

2. Then click Assign. The Mass Download job window appears with the name of the selected job in
the title bar.

This window enables you to add or remove customer accounts from a job. Sorting the Mass
Download jobs can also be done in this window.

Compass Downloader - Mass Download Feature

The upper list in the window shows the accounts that are already assigned to Mass Download
jobs, while the lower list in the window shows all accounts that are yet to be assigned (from the
customer list window).
Search options are provided for both lists to facilitate the search of accounts.
As shown, the Mass Download Job Modification options selection area includes five button
controls that function as described below.
Button

Function

Assign

Clicking this button will assign selected accounts in the lower list of the
previous window to the Mass Download job.
You can also select accounts to assign by filtering through the search criteria
or by selecting the accounts individually. If you do not select any accounts in
the lower list of the previous window, and if the Assign button is clicked, then
all the accounts available will be assigned to the Mass Download Job (limited
to a maximum of 1024 accounts).
The Customer account can also be assigned to a Mass Download Job using
the Detail or Add option in the Customer Detail window as shown below.

Remove

Clicking this button will move the selected accounts from the upper list to the
lower list, thereby removing those accounts from the Mass Download job. You
can also select the desired account(s) to be removed from the Mass Download
job, by filtering through the search criteria or by selecting the accounts
individually.

Clear
Selection

Clicking this button will clear the selection criteria entered.

Back

Clicking this button will return you to the Mass Download window.

Compass Downloader - Mass Download Feature

Button

Function

Details

Clicking this button will display the details of the various panel Types with the
Already Assigned Count, the To Be Assigned Count, and the Total for each
Panel Type as shown below. This window will also appear if the total count
per panel type being assigned to a Mass Download Job is more than 1024.

Compass Downloader - Mass Download Feature

Scheduling and Defining the Job

Scheduling of a Mass Download Job is done based on the Panel Type Revision. When you schedule a
job it also allows you to define the job.
1. In the Mass Download Jobs Name pane, click to select the job you want to schedule. Then click
Schedule.

The Schedule window appears. This window lists the panel type revision with the scheduled
count displayed in brackets.

Note: If the display within bracket shows (1 of 2) it means that one out of two Customer accounts
have been scheduled. This scenario appears when you assign a new customer account to a
Mass Download Job which already has been scheduled.
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Compass Downloader - Mass Download Feature

2. Continue scheduling by selecting the panel name, then click Schedule. The Schedule window
appears showing communication information for the accounts. Information such as the ReceiverAccount number, TCP/IP enable box, Panel Phone Number, Panel Initiated enable box, MAC
address, and other information are provided.

This screen enables you to select the communication options for downloading scheduled updates
to a set of accounts. The communications choice can be TCP/IP for downloading over the
internet or GSM network, or it can be dial-up (Telco service) communications.
If the account's security system supports TCP/IP communication, you can schedule the job for
TCP/IP communication. In this case, the account's TCP/IP box must be checked, the MAC
address must be entered, the Connection Mode must be specified, and the Central Station IP
must be selected. Lastly, you must select either a Private LAN or AlarmNet-i connection mode.
If the account's security system does not support TCP/IP communication, the scheduled job can
be downloaded using dial-up (Telco service) communications.
In this case, the Panel Phone Number # and Panel Initiated box must be configured.
You can enter the panel's phone number or select the Panel Initiated box to decide the type of
Job to be executed. If you enter the panel's phone number and select the Panel Initiated box, the
account will be scheduled for a panel initiated job.
Notes:

If the Answering Machine Defeat box is checked, the scheduled job will only apply to
the PC initiated accounts in a particular mass download job.

If the TCP/IP box is checked, scheduled job will be executed in TCP/IP mode regardless
of the other selections like panel initiated or PC initiated

3. To define the job, click Assign Commands in the window above. The Unattended PC
Commands window appears.

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Compass Downloader - Mass Download Feature

In the left pane select the command(s) to be executed and click the > button to move them into
the right pane. (In the above example, the Download DST was selected.) Then click OK. This
will Schedule the set of customer accounts for the particular panel type assigned by the Mass
Download Job. After clicking OK, the Schedule Time window appears.
Note: Available status and status related commands that are not shown above (such as; Status
alarms, Status Bypass, Status Fault, Status Low Battery, Status Troubles) are not applicable to a
mass download.

This window enables the scheduling times to be entered.

4. Enter the desired scheduling time, and click Complete. The mass download job has been
defined and scheduled.
Notes:

To be Scheduled - When the user completes assigning the commands for individual
Panel Types the status for each Panel Type changes to To be Scheduled.

Reschedule - When the user completes assigning the commands for individual Panel
Types, closes the schedule window, and returns back to the Schedule window the
status is shown as "Rescheduling".
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Compass Downloader - Mass Download Feature

Checking the Job Status

The status of jobs can be checked by selecting the account from the Customer List, then selecting Mass
Download Jobs. This causes the selected status for all the Mass Download Jobs to be displayed. The
list includes the status of all Scheduled jobs, Pending jobs, Finished and Expired/ Failed, etc.
The status window below, shows the Submit Date Time, Start Date Time, End Date Time, along with the
Status of a Mass Download Job (if the state selected is other than scheduled).

If the job status is Scheduled, then the window will only show the job name and the status as shown
below. Adjacent to the Mass Download Job Name is the count of panels (in brackets) assigned to that
job.
The window also has a Search Option, to enable searching for a particular job name. Note that jobs can
also be deleted, or you can return to the previous window by clicking the Back button.

Clicking on the More Info button will display additional information as shown below.

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Compass Downloader - Mass Download Feature

In the above window, you can select the account and use the desired buttons to either retrieve additional
information, delete an account, or simply return to the previous window. The function of the three buttons
in the above window are as follows:
Information - Clicking this button opens the Unattended Batch Commands For Mass Dll Jobs window.
This button will be grayed out for the Scheduled jobs.

The window above shows the commands for which the accounts are scheduled. When clicked,
the Print Log button will print the commands for the accounts, and the Close button will take the
user back to the More Info window.
Delete - This button takes the user to the Delete Unattended log for Mass job window as shown below.

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Compass Downloader - Mass Download Feature

The delete option enables deleting a single job, or all mass download jobs.
(The first option deletes a single account from the More Info Window, while the second option
deletes all the accounts from More Info window, and deletes the corresponding entry from the
status window for the particular Mass Download Job.)
You can select either action and click Ok, or Cancel.
Back - This button takes the user back to Mass Download Job status screen.

Template Search Options

The Template search option enables searching by template name, panel type (which lists all the
templates related to a particular panel), or both.
Specify the required template name or the panel name or both in the search options screen as shown
below, then click Search to display all the templates that match the filter condition specified.

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Compass Downloader - Mass Download Feature

Setting the Communications Server Options

When a particular Mass Download Job is scheduled, the Unattended Communication Server polls for the
Scheduled jobs and starts the process, as shown below.

If the process is a Mass Download Job Schedule, the Mass Download Job name is displayed along with
the Account Number-Receiver Group Number. The Communication Server then selects the jobs based
on their priority and the download process can start.
When a particular Mass Download has started, the Communication Server polls the Scheduled jobs along
with the regular jobs to continue the process. The Activity log for the Scheduled job shows the details of
the connection process.

Options
Right clicking on any specific account in the customer detail screen will display a pop-up option selection
menu.
This menu is provided for the Mass Download, Status and the More info screens. Option menus will be
enabled or disabled based on the operator privileges similar to the button controls at the bottom of the
screen.

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Compass Downloader - Mass Download Feature

Contacting Support
Support Group

Contact Information

Technical Support

email: support3@honeywell.com
phone: 1-800-645-7492

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2 Corporate Center Drive, Suite 100

P.O. Box 9040
Melville, NY 11747
Copyright 2007 Honeywell International Inc.
www.honeywell.com/security

K14650/
K14650 11/07 Rev. B