Institute of Bio-Medical Engineering & Research

Minor-II Examination, Semester IV

Program: MBA Int B.Tech BT
Subject Name: Principles Of Management

Subject Code: BT-405

Duration: 60 Minutes

Maximum Marks: 15

Note: Attempt all questions from Sec A

Two Questions each from Sections B & C
One question from Section D
Section-A

[04X01=04]

Q1.

Two Methods of motivation are _____________________ & ___________________

Q2.

Likerts management systems are management styles developed by ____________ in the 1960s.

Q3.

_____________________is an important function because it helps to check the errors and to take
the corrective action.

Q4.

There are ____________ important leadership styles generally seen and found in organizations.

Q5.

Explain Negative motivation?

Q6.

What is Motivation?

Q7.

Define Controlling.

Section-B

[02X1.5=03]

Section-C

[02X02=04]

Q8.

Explain two factor theory of motivation.

Q9.

What are different leadership styles?

Q10. Explain controlling Process.

Section-D

[01X04=04]

Q11. Explain Maslows hierarchy needs theory?

Q12. Explain the relationship of planning and controlling with the help of an example?

Institute of Bio-Medical Engineering & Research

Minor-II Examination, Semester IV
Program: MBA Int.BTech BT
Subject Name: Principles Of Management

Subject Code: BT-405

KEYS \ ANSWERS
Q.1.

Positive and negative

Q.2.

Likert

Q.3.

Controlling

Q.4.

Four

Q.5. Negative motivation aims at controlling the negative efforts of the work and seeks to create a sense of fear for the
worker, which he has to suffer for lack of good performance. It is based on the concept that if a worker fails in achieving the
desired results, he should be punished.
Both positive and negative motivation aim at inspiring the will of the people to work but they differ in their approaches.
Whereas one approaches the people to work in the best possible manner providing better monetary and non-monetary
incentives, the other tries to induce the man by cutting their wages and other facilities and amenities on the belief that man
works out of fear.
Q.6. Internal and external factors that stimulate desire and energy in people to be continually interested and committed to a
job, role or subject, or to make an effort to attain a goal. Motivation results from the interaction of both conscious and
unconscious factors such as the (1) intensity of desire or need, incentive or reward value of the goal, and expectations of the
individual and of his or her peers. These factors are the reasons one has for behaving a certain way.

Q.7. Controlling is one of the managerial functions like planning, organizing, staffing and directing. It is an
important function because it helps to check the errors and to take the corrective action so that deviation from
standards are minimized and stated goals of the organization are achieved in a desired manner.
According to modern concepts, control is a foreseeing action whereas earlier concept of control was used only
when errors were detected. Control in management means setting standards, measuring actual performance
and taking corrective action. Controlling means to compare and find out the gaps between Expected and Actual
performances, and then taking suitable remedial actions to bridge those possible gaps

Q.8. Frederick Herzberg's two-factor theory concludes that certain factors in the workplace result in job
satisfaction, but if absent, they don't lead to dissatisfaction but no satisfaction. The factors that motivate people
can change over their lifetime, but "respect for me as a person" is one of the top motivating factors at any stage
of life.
He distinguished between:

 Motivators; (e.g. challenging work, recognition, responsibility) which give positive satisfaction, and Hygiene
factors; (e.g. status, job security, salary and fringe benefits) that do not motivate if present, but, if absent, result
in demotivation
Q.9.

Autocratic
Democratic
Free rein
Paternalistic

Q.10.

Q. 11

The American motivation psychologist Abraham H.

Maslow developed the hierarchy of needs consisting
of five hierarchic classes. According to Maslow, people are motivated by unsatisfied needs. The needs,
listed from basic (lowest-earliest) to most complex (highest-latest) are as follows:
Physiology (hunger, thirst, sleep, etc.) Safety/Security/Shelter /Health Social/Love/Friendship Selfesteem/Recognition/ Achievement Self actualization/achievement of full potential/can never be fully
accomplished

Q.12. Meaning:
Planning is the basic function of every enterprise as in planning we decide what is to be done, how it is
to be done, when it is to be done and by whom it must be done. Planning bridges the gap between where
we are standing today and where we want to reach
Planning and controlling are interdependent and interlinked:
Planning and controlling functions always co-exist or have to exist together as one function depends on
the other. The controlling function compares actual performance with the planned performance and if
there is no planned performance then controlling manager will not be able to know whether the actual
performance is O.K. or not.
Planning and controlling are both backward looking as well as forward looking:
Controlling is backward looking because like a postmortem of past activities the manager looks back to
previous years performance to find out its deviation from standard planning is also backward looking
because planning is guided by past experiences and feedback report of controlling function.

Institute of Bio-Medical Engineering & Research

Minor-II Examination, Semester IV
Program: MBA Int.BTech BT
Subject Name: Principles Of Management

Subject Code: BT-405

Duration: 60 Minutes

Maximum Marks: 15

Note: Attempt all questions from Sec A

Two Questions each from Sections B & C
One question from Section D
Section-A

[04X01=04]

Q1.

________________ of motivation are Positive and negative motivation

Q2.

_______________________ System is developed by Likerts in the 1960s.

Q3.

Controlling is an important function because it helps to check the errors and to take the
_____________________ action.

Q4.

There are four important ______________ styles generally seen and found in organizations.

Q5.

Explain Positive motivation.

Q6.

What is Financial Motivation?

Q7.

Define Controlling.

Section-B

[02X1.5=03]

Section-C

[02X02=04]

Q8.

Explain X-Y theory of motivation.

Q9.

What are different management system as per Likerts?

Q10. Explain controlling Process.

Section-D

[01X04=04]

Q11. Draw the pyramid of Maslows motivation and explain it?

Q12. Explain the relationship of planning and controlling with the help of an example?

Institute of Bio-Medical Engineering & Research

Minor-II Examination, Semester IV
Program: MBA Int.BTech BT
Subject Name: Principles Of Management

Subject Code: BT-405

KEYS \ ANSWERS
Q.1.

Types

Q.2.

Likerts management

Q.3.

Corrective

Q.4.

leadership

Q.5. In real sense, motivation means positive motivation. Positive motivation induces people to do work in the best possible
manner and to improve their performance. Under this better facilities and rewards are provided for their better performance. Such
rewards and facilities may be financial and non-financial. .
Q.6. Pay - Wages
Often paid every week, sometimes in cash or sometimes into a bank account. It is a common way of remuneration for manual
workers those who work in factories and warehouse. It can be calculated in two ways:
Piece Rate: this is where the workers are paid depending on the quantity of products made. The more they make the more they
get paid. This system of wages is followed where the output can be counted. Time Rate: This payment by the hour. The longer
you work the more you get paid. This system of wages is followed where the output cannot be measured.
Salaries are paid monthly. It is common for office and administrative staff. (Additional methods of financial) motivation:
Commission: It is often paid to sales staff. The certain percentage of commission is paid to sales person who exceed a certain level
of sales. It motivates the sales staff to sell more.
Profit Sharing: Employees receive a share of the profits in addition to their basic salary.
Bonus: Extra amount is paid to workers once a year or at intervals during the year as an appreciation of their hard work.
Q.7. Controlling is one of the managerial functions like planning, organizing, staffing and directing. It is an important function
because it helps to check the errors and to take the corrective action so that deviation from standards are minimized and stated
goals of the organization are achieved in a desired manner.
According to modern concepts, control is a foreseeing action whereas earlier concept of control was used only when errors were
detected. Control in management means setting standards, measuring actual performance and taking corrective action. Controlling
means to compare and find out the gaps between Expected and Actual performances, and then taking suitable remedial actions to
bridge those possible gaps
Q.8. According to McGregor, an assumption that underlies Theory X is that these individuals dislike their careers. Because of this,
Theory X supposes that in order for employees to be productive, they require supervision. Contrarily, an underlying assumption of
Theory Y is that individuals not only like their careers but are also willing to take on some amount of professional responsibility.
Because of this, Theory Y supposes that people do not need supervision in order to effectively perform their job.

Q.9.

Exploitative
Benevolent
Consultative
Participative

Q.10.

Q. 11

The American motivation psychologist Abraham H. Maslow

developed the hierarchy of needs consisting of five hierarchic
classes. According to Maslow, people are motivated by
unsatisfied needs. The needs, listed from basic (lowest-earliest) to most complex (highest-latest) are as follows:
Physiology (hunger, thirst, sleep, etc.) Safety/Security/Shelter /Health Social/Love/Friendship Selfesteem/Recognition/ Achievement Self actualization/achievement of full potential/can never be fully accomplished

Q.12. Meaning: Planning is the basic function of every enterprise as in planning we decide what is to be done, how it is to be done,
when it is to be done and by whom it must be done. Planning bridges the gap between where we are standing today and where we
want to reach
Planning and controlling are interdependent and interlinked:
Planning and controlling functions always co-exist or have to exist together as one function depends on the other. The controlling
function compares actual performance with the planned performance and if there is no planned performance then controlling
manager will not be able to know whether the actual performance is O.K. or not.
Planning and controlling are both backward looking as well as forward looking: Controlling is backward looking because like a
postmortem of past activities the manager looks back to previous years performance to find out its deviation from standard
planning is also backward looking because planning is guided by past experiences and feedback report of controlling function.