Professional Documents
Culture Documents
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GENERAL INFORMATION
NAME
Sharekhan Limited
HEAD OFFICE
SHAREKHAN LTD.
10th Floor, Beta Building,
Lodha iThink Techno Campus
Off. JVLR, Opp. Kanjurmarg Railway Station,
Kanjurmarg (East),
Mumbai 400042,Maharashtra.
TYPE OF BUSINESS:
Pvt. Ltd.
PH NO
: igc@sharekhan.com
WEB SITE
: www.sharekhan.com
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MANAGEMENT TEAM
TARUN SHAH
JAIDEEP ARORA
SHANKAR VAILAYA
1.2 VISION
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CEO
DIRECTOR- PRODUCTS & TECHNOLOGY
DIRECTOR- OPERATIONS
To empower the investor with quality advice and superior service to help him take better
investment decisions. We believe that our growth depends on client satisfaction.
1.3 MISSION
To provide the best customer service and product innovation tuned to diverse needs of
clientele
Continuous up-gradation with changing technology, while maintaining human values.
Respond to progressive globalization and achieving international standard.
Efficiency and effectiveness built on ethical practices.
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India Bulls
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1.7 PRODUCT
Share khans product are basically divided in to online and offline product
Share Khan
OffLine
On line
Classic
A/c
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Trade
tiger
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LMS gives you the ability to better manage the qualification, enrichment, distribution, and
feedback loop on leadsleading to improved closure rates and increased marketing ROI. With
LMS lead management solution, you can get higher-quality leads to the right people at the right
time and get greater visibility into what happens afterward
Deliver actionable knowledge with immediate feedback on lead status as well as reasons for
rejectionincluding what messaging, offers, and channels are most effective at each stage in the
sales process.
Online Registration.
User-friendly Interface.
Verification, re-verification of customer details and confirmation of conversion of simple
customer to a lead for an organization.
SMS and Email alerts to customers related to their registration and any task performed by
the customers on LMS.
Easy intake of users need: Origin, Requirements, Dates, scheme-preferences.
Simple interface for Terms & Conditions.
End to end interaction of customers with Agents.
24 X 7 availability.
Flexible service based architecture will be highly desirable for future extension
The company can manage the lead management of the customer by using the old system.
Employee were using paper generating the lead of the customer and manage it that was the time
and money consuming system, so many of the company can use it but some of their it
compulsory. The old system is totally base on paper work. Because of old system company has
face many problem on that time.
Database Systems Corp. (DSC) is a leading provider of call center technology including contact
management software and call center phone systems. Our sales lead tracking software gives a
competitive edge when managing the business leads and prospects. Business leads, whether
home grown or purchased from lead generation firms, have a very short shelf life in most
markets. That is why it is so important to have a sales lead tracking system in place to help to the
sales representatives provide the most efficient use of these leads. Company CRM software,
Telemation, includes both comprehensive lead management and lead tracking features that keep
the sales representatives current with the needs for business prospects and customers.
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This is the login id page of lead management system of share khan pvt. Ltd., the user
name(employee name) and password for operating the software.
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Task update data which provide by company to the employee for doing a daily task.Employee
get the work what they have to do and also updated daily work in this software
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When the employee call any customer they getting the update of their customer, they wants to
meet today or tomorrow in call updates employee can write it down .
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The visit updates is that the who meet the employee and the information is updated by this
software with name city as well as contact number all are the thing updated in this software.
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This is the activity updates this snap shot is provide that what are the activity done by employee
in the organization. How many calls as well as how many visited the customer by employee all
the activities updated in this software.
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This is the annual lead report what are the activities done by employee in the company. In this
report call updated as well as visit updates all the data are record automatically store in annual
lead report.
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up on lead quality.
Deliver actionable knowledge with immediate feedback on lead status as well as reasons
for rejectionincluding what messaging, offers, and channels are most effective at each
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Conclusion
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The lead management system process is very easy to use for every one so anybody can
operate it while using the login id and password.
The system can use by the employee of the company for daily or weekly reporting.
Because of the system employee can easily identify their customer name number and other
detail. This system helps them to learn more and generating a new customer lead.
The system helps for creating a customer lead management, activity updates, call updates,
visit updates, task updates the system giving all important services trough the company
polices and software.
The system can also provide another service like MIS Report, Annual Report, Mailing
Report, Monthly Report , Registration and Confirmation Reports, using this services a
employee can easily check the correct details of the customer.
Bibliography:
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http://www.q4points.com/2012/04/history-of-sharekhan.html
https://www.google.co.in/search?
rlz=1C1CHMO_enIN506IN511&es_sm=93&sclient=psyab&q=www.
+share+khan+.com....history+of+share+khan&btnG=#es_sm=93&q=
www.+share+khan+.com....services+of+share+khan+of+share+khan.
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