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Author Note
This paper was submitted to fulfill the requirements of 7025-MSME - Managing Small
and Medium Sized Enterprises. I would like to thank Dr. Tobias De Coning and my fellow ISM
doctoral students for making the class an interactive and successful learning environment. In
addition, I would like to thank all of those within Savannahs entrepreneurial ecosystem that
agreed to be interviewed.
Correspondence concerning this article should be addressed to Benjamin S. Cheeks.
Email: bencheeks@hotmail.com
Cheeks, Benjamin S.
The Savannah, Georgia region is poised to become one of a new breed of innovative
Southern cities within the United States. Savannah is supported by its strategic location and
intermodal transportation assets, high quality of life, emerging creative class, and existing
industrial base. Savannah offers unspoiled natural resources, low cost of living, numerous
higher education institutions, vibrant arts and entertainment, great food, and Southern
hospitality.
The City of Savannah seeks to usher in a period of innovation and reinvention to help
ensure the citys ongoing prosperity. Its stated ambition is to help build a strong and
sustainable entrepreneurial community that will attract entrepreneurs, mentors, business
coaches, and investment opportunities as well as provide an outlet for the latent talent within the
region. Savannah can become a hotbed for entrepreneurship. In many ways, it is an ideal
environment for high-growth startup companies. The sizable presence of executives who have
either retired to Savannah or own a second home is a rich pool of opportunity. Representative
companies include Coca-Cola, General Motors, T. Rowe Price and many more. In addition, the
Savannah region benefits from the proximity of great learning institutions such as:
While the City of Savannah will continue to lead efforts to increase the level of
entrepreneurship through supporting small business creation, they realize that this task cannot
be successfully undertaken alone. Partnerships between the city and various stakeholders
remain a critical success factor.
Cheeks, Benjamin S.
Approach
Given the fact that the author of this paper is also a stakeholder within the
entrepreneurial ecosystem of Savannah, action research will be used. With action research, the
actors in the field are actively involved in the research project. McNiff (2013) describes how
studies using actions research seek to:
1. marshal change in a system in which the researcher operates on a daily basis in order to
foster continuous growth and development.
2. understand change mechanisms by stepping into the system to determine key leverage
points.
3. build relationships with other stakeholders in the system to develop shared meaning, a
common purpose, and an esprit de corps in order to improve the current state.
Actions research involves the following seven step process (Sagor, 2000).
1. Select a focus
2. Clarify framework and theories
3. Identify research questions
4. Collect data
5. Analyze data
6. Report results
7. Take informed action
Cheeks, Benjamin S.
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Integral Theory.
Cheeks, Benjamin S.
Figure 1. Integral Theory. This 2x2 matrix illustrates the perspectives and dimensions of
Integral Theory (Wilber, 1997).
Levels of Development.
understand the development levels within the different individuals and stakeholder groups.
The concept of levels of development emanated from the work of Professor Clare Graves
and his study on value systems. Grave describes a value system as a way of defining reality in
response to life conditions. Through his research, Grave determined that humans had
developed eight core values. Values can belong to individuals, groups, and societies. It is
Cheeks, Benjamin S.
Research Questions
Using the four quadrants of Integral theory, four questions were developed to gain insight
into the different perspectives and values of the stakeholders within Savannahs entrepreneurial
ecosystem.
1. Intention: Why is it important to you to be involved in Savannahs entrepreneurial
ecosystem (Upper-Left quadrant)
Cheeks, Benjamin S.
Cheeks, Benjamin S.
Interviews
Entrepreneurs
Investors
Supporting Organizations
Universities
Local Government
Local Media
Upon identifying the key stakeholders, each was interviewed using a semi-structured
interview process centered on the four research questions. This data was then analyzed from a
four quadrant perspective in order to determine:
1. the levels of development within the ecosystem.
2. an overview of the interests and values within the ecosystem.
3. the favorable elements of the ecosystem.
4. the key issues facing the ecosystem.
Results
Levels of Development
Individuals and groups within the entrepreneurial ecosystem will apply values and create
supporting structures based upon current conditions. From analyzing the data compiled from
the interviews and using a framework from Marrewijk & Werre (2003), four different levels of
development within Savannahs entrepreneurial ecosystem can be observed. These
development levels reflect the different motivations for support of the entrepreneurial
ecosystem. They are defined in Table 2.
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Description
Example
Compliance-driven
Contributions to the
business licenses.
business loans.
Profit-driven
Contributions to the
Caring
Contributions to the
diverse community.
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Synergistic
Contributions to the
entrepreneurial ecosystem is
When analyzing the data to determine the levels of development within the ecosystem,
there was one unexpected finding. Several of the individuals interviewed interact with the
entrepreneurial ecosystem through more than one stakeholder group and depending upon the
group with which they identify at the time of questioning, their level of development is different.
For example, I interviewed one entrepreneur who is also an investor. When identifying as an
entrepreneur, this individual operates from a caring level of development. Her interest in
supporting the entrepreneurial ecosystem is to help create a vibrant and diverse community.
However, when identifying as an investor, she reverts to a profit-driven level. While more
research is required around this idea, the data suggests that when engaging an individual, it is
important to understand the group with which they are identifying at that time in order to best
communicate.
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Interests
Making money
Investors
community
Values
business
the region
Making money
Making deals
entrepreneurs.
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Organizations
the entrepreneurs
perspective
Universities
Local
Government
entrepreneurial ecosystem
ecosystems entrepreneurs
of Savannah
Creating jobs
employees.
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Local Media
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Figure 2. Favorable findings. This figure uses the four quadrant model to illustrate the
favorable findings within Savannahs entrepreneurial ecosystem.
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Figure 3. Issues and barriers. This figure uses the four quadrant model to illustrate the issues
and barriers within Savannahs entrepreneurial ecosystem.
a pejorative term, referring to someone who engages in cronyism among men who have known each other for a
long period of time. Collectively these people are referred to using the slang term,good ol' boy network (also
known as an old boys' club). (Good ol boy, 2015)
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Create more opportunities and forums for local entrepreneurs to link with the
regions large industry. Examples include connecting the regions entrepreneurs
with the Port of Savannah to create innovative logistics solutions or with the
tourism industry to create innovative tourism products.
Data Collection
Educational Programs
Develop or secure educational programs for local entrepreneurs. There are many
training opportunities available through ATDC at Georgia Tech, but most of these
courses take place in Atlanta. With better coordination and promotion, these
courses could also be held in Savannah.
Develop or secure educational programs for local investors. There are people in
Savannah that are interested in angel investing. However, these groups are not
educated on the process.
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Public Relations
Promote the shared spaces such as The Creators Foundry and Guild Hall as
places for start-up entrepreneurs to congregate and network.
There were three themes that emerged during the research process.
1. The Creative Coast is seen by all stakeholders as the lead support group within the
entrepreneurial ecosystem; particularly for those entrepreneurs engaged in innovative or
technology businesses. The Chamber of Commerce was viewed as too oriented towards
travel and tourism related businesses. SEDA was viewed as being interested in bringing
big businesses to Savannah rather than nurturing Savannahs nascent businesses.
SCORE and the SBA have the image of servicing more traditional businesses. In
addition, there are very few instances of collaboration among these groups. If The
Creative Coast is the organization that Savannah looks to in order to grow its
entrepreneurial ecosystem, more resources will need to be added to support this effort.
A good would be the Community Catalyst position recommended in this paper.
2. The City of Savannah is viewed as neutral to negative in their support for the
entrepreneurial ecosystem. Most of the interviewees have low expectations from the
local government and only desire that it work to remove the regulatory roadblocks and
bureaucracy to starting a business. Several of the recommended interventions were
designed to begin to change this image.
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Conclusions
As communities develop and become increasingly more complex, more advanced
models are necessary to deal with the intricate challenges they face. This paper sets out to
analyze Savannahs entrepreneurial ecosystem using an Integral Theory model, and from this
analysis recommend interventions to improve the ecosystem.
Integral Theory is important to understand the entire ecosystem from its different
perspectives and levels of development. In this integral era, individual elements of the
entrepreneurial ecosystem cannot be analyzed alone. In isolation, each stakeholder groups
actions can be conducive to entrepreneurship but insufficient to sustain it. Thats where many
efforts go wrongthey address only one or two elements of the ecosystem. Ignoring the
interconnected nature of the ecosystem elements can lead to unintended outcomes.
Encouraging a community to have entrepreneurial aspirations can boomerang and cause
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helping small businesses form, grow and achieve their goals through education and mentorship.
SCORE provides mentoring, workshops, business tools, templates and advice. Most of the 23
mentors in the Savannah SCORE office are retired leaders with deep business knowledge and
experience.
Small Business Adminstration (SBA).
businesses in Savannah. These are the Small Business Development Center (SBDC) and the
Small Business Assistance Corporation (SBAC).
SBDC. The Small Business Development Center (http://www.georgiasbdc.org)
provides low cost training and free consulting services including assistance with business plan
development, market analysis and marketing strategies, financial analysis, compliance and legal
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Georgia Techs business outreach organization and serves as the primary vehicle to achieve
Georgia Techs goal of expanded local, regional, and global outreach. EI2 helps enterprises
improve their competitiveness to significantly impact the economy. EI2 is the nations largest
and most comprehensive university-based program of business and industry assistance,
technology commercialization, and economic development.
There are four EI2 programs servicing the Savannah Entrepreneurial Ecosystem. These
include the Georgia Manufacturing Extension Partnership (www.GaMEP.org) , Advanced
Technology Development Center (www.ATDC.org), Georgia Tech Procurement Assistance
Center (www.GTPAC.org), and the Center for Education Integrating Science, Mathematics, and
Computing (www.CEISMC.gatech.edu).
GaMEP. GaMEP is a program helping small and medium sized manufacturers to find
innovative solutions to reduce costs or increase revenue. GaMEP is a state and federally
funded organization making it a cost-effective solution.
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