Samsung CM1069 Service Manual

BASIC:
CM1069
MODEL:
CM1069A
MODEL CODE: CM1069A/XEU
1. Precaution
2. Product Specification
3. Disassembly and Reassembly
4. Troubleshooting
5. Exploded Views and Part List
6. PCB Diagrams
7. Wiring Diagrams
8. Schematic Diagrams
Refer to the service manual in the GSPN(see rear cover) for the more information.
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Contents
1. Precaution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1-1 Safety precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1-2 Special High Voltage Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2-1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2-2 Table of Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3. Disassembly and Reassembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3-1 Disassembly of Magnetron, Motor Assembly and Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3-2 Replacement of High Voltage Trancefomer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3-3 Replacement of Door Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3-4 Replacement of Door Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3-5 Replacement of Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3-6 Replacement of Drive Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3-7 Replacement of Control Circuit Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4-1 Error Code Numbering Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4-2 Error Code List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4-3 Electrical Malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5. Exploded Views and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5-1 Exploded Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5-2 Main Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5-3 Door Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5-4 Control Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5-5 Standard Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6. PCB Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6-1 PCB Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
7. Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7-1 Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8. Schematic Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
8-1 Schematic Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

1. Precaution

1. Precaution
Follow these special safety precautions. Although the microwave oven is completely safe during ordinary use,
repair work can be extremely hazardous due to possible exposure to microwave radiation, as well as potentially
lethal high voltages and currents.
1-1 Safety precautions (
)
13. Design Alteration Warning: Use exact replacement
parts only, i.e.,only those that are specified in
thedrawings and parts lists of this manual. This
is especially important for the Interlock switches,
described above. Never alter or add to the
mechanical or electrical design of the MWO.
Any design changes or additions will void the
manufacturers warranty. Always unplug the units
AC power cord from the AC power source before
attempting to remove or reinstall any component or
assembly.
14. Never defeat any of the B+ voltage interlocks. Do not
apply AC power to the unit (or any of its assemblies)
unless all solid-state heat sinks are correctly
installed.
15. Some semiconductor (solid state) devices
are easily damaged by static electricity. Such
components are called Electrostatically Sensitive
Devices (ESDs). Examples include integrated
circuits and field-effect transistors. Immediately
before handling any semiconductor components or
assemblies, drain the electrostatic charge from your
body by touching a known earth ground.
16. Always connect a test instruments ground lead to
the instrument chassis ground before connecting the
positive lead; always remove the instruments ground
lead last.
17. When checking the continuity of the witches or
transformer, always make sure that the power is
OFF, and one of the lead wires is disconnected.
18. Components that are critical for safety are indicated
in the circuit diagram by shading,
or
.
19. Use replacement components that have the same
ratings, especially for flame resistance and dielectric
strength specifications. A replacement part that does
not have the same safety characteristics as the
original might create shock, fire or other hazards.

NOTE : Connect the oven to a 20A. When
connecting the oven to a 15A,make sure that circuit
breaker can operate.
1. All repairs should be done in accordance with the

procedures described in this manual. This product
complies with Federal Performance Standard 21
CFR
2. Microwave emission check should be performed to
prior to servicing if the oven is operative.
3. If the oven operates with the door open :Instruct
the user not to operate the oven and contact
the manufacturer and the center for devices and
radiological health immediately.
4. Notify the Central Service Center if the microwave
leakage exceeds 5 mW/cm2.
5. Check all grounds.
6. Do not power the MWO from a 2-prong AC cord.
Be sure that all of the built-in protective devices are
replaced. Restore any missing protective shields.
7. When reinstalling the chassis and its assemblies,
be sure to restore all protective devices, including:
nonmetallic control knobs and compartment covers.
8. Make sure that there are no cabinet openings
through which people --particularly children--might
insert objects and contact dangerous voltages.
Examples: Lamp hole,ventilation slots.
9. Inform the manufacturer of any oven foundto have
emission in excess of 5 mW/cm2 ,Make repairs to
bring the unit into compliance at no cost to owner
and try to determine cause. Instruct owner not to use
oven until it has been brought into compliance.

CENTRAL SERVICE CENTER
10. Service technicians should remove their watches
while repairing an MWO.
11. To avoid any possible radiation hazard,replace parts
in accordance with the wiring diagram. Also, use
only the exact replacements for the following parts:
Primary and secondary interlock switches, interlock
monitor switch.
12. If the fuse is blown by the Interlock Monitor Switch:
Replace all of the following at the same time:
Primary, door sensing switch and power relay, as
well as the Interlock Monitor Switch. The correct
adjustment of these switches is described elsewhere
in this manual. Make sure that the fuse has the
correct rating for the particular model being repaired.

1. Precaution
1-2 Special High Voltage Precautions
1. High Voltage Warning Do not attempt to measure any of
the high voltages --this includes the filament voltage of the
magnetron. High voltage is present during any cook cycle.
Before touching any components or wiring, always unplug
the oven and discharge the high voltage capacitor (See
Figure 1-1)
2. The high-voltage capacitor remains charged about 30
seconds after disconnection. Short the negative terminal
of the high-voltage capacitor to to the oven chassis. (Use a
screwdriver.)
3. High voltage is maintained within specified limits by closetolerance, safety-related components and adjustments. If
the high voltage exceeds the specified limits, check each
of the special components.
H . V . Capacitor
H . V . Diode
Short
PRECAUTION
There exists HIGH VOLTAGE ELECTRICITY with high current capabilities in the circuits of the HIGH
VOLTAGE TRANSFORMER secondary and filament terminals. It is extremely dangerous to work on or
near these circuits with the oven energized.
DO NOT measure the voltage in the high voltage circuit including filament voltage of magnetron.
PRECAUTION
Servicemen should remove their watches whenever working close to or replacing the magnetron.
PRECAUTION
Never touch any circuit wiring with your hand nor with uninsulated tool during operation.

2. Specifications
2-1 Features
Product Features
- Light-Duty Professional Microwave Oven.
- Sanitary Stainless Steel Cavity.
- Easy-to-use Dial Control Type.
2-2 Table of Specifications

Model
Items
Model Basic
Model New
MODEL NAME
CM1069/XEU
CM1069A/XEU
Power Source
230V ~ 50Hz
230V ~ 50Hz
1600W, 7A
1600W, 7A
230V / 1050W (IEC-705)

(4 Power Levels including defrost)
230V / 1050W (IEC-705)

(4 Power Levels including defrost)
2450MHz
2450MHz
Cooling fan motor
Cooling fan motor
Outside
517 x 297 x 412mm
517 x 297 x 412mm
Oven cavity
336 x 225 x 349mm
336 x 225 x 349mm
26Liter
26Liter
Net
17.5Kg
17.5Kg
Gross
19.0Kg
19.0Kg
UK
Germany, France
, Spain, Portugal
Power consumption
Microwave
Output Power
Operating Frequency
Cooling Method
Dimensions
(W x H x D)
Volume
Weight
Export zone


3-1 Disassembly of Magnetron, Motor Assembly and Lamp
Remove the magnetron including the shield case, permanent magnet, choke coils and capacitors (all of which
are contained in one assembly)
Parts
Explaination Photo
Explaination
1. Disconnect all lead wires from

the magnetron and lamp.
Magnetron,
Motor Assembly
and Lamp
2. Remove a screw securing air

cover.
3. Remove the air cover.


Parts
Explaination Photo
Explaination
4. Remove screws securing the

magnetron to the wave guide.
Magnetron,
Motor Assembly
and Lamp
5. Take out the magnetron very

carefully.
6. Remove two screws from the

back panel.
7. Take out the fan motor.


Parts
Explaination Photo
Magnetron,
Motor Assembly
and Lamp
Explaination
8. Remove the oven lamp from

hole of air cover.
NOTE1: When removing the magnetron, make sure that its antenna does not hit any adjacent parts, or it may be
damaged.
NOTE2: When replacing the magnetron, be sure to remount the magnetron gasket in the correct position and
make sure the gasket is in good condition.
3-2 Replacement of High Voltage Trancefomer

Parts
Explaination Photo
Explaination
1. Discharge the high voltage

capacitor.
High Voltage
Transformer
2. Disconnect all the leads.


3-2 Replacement of High Voltage Trancefomer
Parts
Explaination Photo
Explaination
3. Remove the mounting bolts.
High Voltage
Transformer
4. Replace the High Voltage

Transformer
5. After replace, reconnect the
leads correctly and firmly.
PRECAUTION
Servicemen should remove their watches whenever working close to or replacing the magnetron.
PRECAUTION
There exists HIGH VOLTAGE ELECTRICITY with high current capabilities in the circuits of the
HIGHVOLTAGE TRANSFORMER secondary and filament terminals. It is extremely dangerous to work on
or near these circuits with the oven energized.
DO NOT measure the voltage in the high voltage circuit including filament voltage of magnetron.
10

3-3 Replacement of Door Assembly
Parts
Explaination Photo
Explaination
Screw
Removal
of Door
Assembly
Upper
Hinge
Remove hex bolts securing the upper

hinge and lower hinge. Then remove the
door assembly.
Screw
Lower
Hinge
Door C
Removal of
Door C
Insert flat screwdriver into the gap

between Door A and Door C. Be
careful when handing Door C because it
is fragile. Then remove the door assembly.
Removal of
Door E
Following the procedure as shown in the

figure, insert and bend a thin metal plate
between Door E and Door A until you
hear the tick sound.
Insertion depth of the thin metal plate
should be 0.5mm or less.
Removal of
Key Door &
Spring
Remove pin hinge from Door E

Detach spring from Door E and key door.
11

3-4 Replacement of Door Assembly
Reassembly Test
After replacement of the defective component parts of the door, reassemble it and follow the
instructions below for proper installation and adjustment so as to prevent an excessive microwave
leakage.
1. When mounting the door to the oven, be sure to adjust the door parallel to the bottom line of the oven face plate
by moving the upper hinge and lower hinge in the direction necessary for proper alignment.
2. Adjust so that the door has no play between the inner door surface and oven front surface. If the door assembly is
not mounted properly, microwave energy may leak from the space between the door and oven.
3. Do the microwave leakage test.
3-5 Replacement of Fuse

1. Disconnect the oven from the power source.
2. When 12A fuse blows out by the operation of interlock monitor switch failure, replace the primary interlock switch,
door sensing switch, monitor switch and power relay.
3. When the above three switches operate properly, check if any other part such as the control circuit board, blower
motor or high voltage transformer is defective.
3-6 Replacement of Drive Motor

Parts
Explaination Photo
Explaination
1. Take out the glass tray,

guide roller from oven cavity,
disconnect power.
2. Remove turn table motor cover
from case bottom.
CAUTION : Remove sharp edge
after cover removal.
Drive Motor
3. Disconnect leads from motor.

4. Remove the screws securing
motor to bottom of over cavity.
12

3-6 Replacement of Drive Motor
Parts
Explaination Photo
Explaination
6. Lift out the motor.

5. When replacing the motor, be
sure to remount it in the correct
position.
NOTE : The shaft of motor should
fit tip coupler.
Drive Motor
COVER FIXING SCREW :

MATCHINE SCREW(6006-001170)
6. When reassemble a drive

motor cover. give a turn in a
180 and fix with a screw.
NOTE : Bring the spare screw
from service center.
13

3-7 Replacement of Control Circuit Board
Parts
Explaination Photo
Removal of
Control Box
Assembly
CONTROL
BOX
: SCREWS
Explaination
1. Be sure to ground any static electric

charge in your body and never touch
the control circuit.
2. Disconnect the connectors from the
control circuit board.
3. Remove screws securing the control
box assembly.
4. Remove the screw securing the
ground tail of the keyboard.
ASSY PCB
1. Remove screws securing the control

circuit board.
2. Lift up the control circuit board from
the Assy control box.
Removal of Assy
P.C.B Assembly
: SCREWS
14
4. Troubleshooting
4-1 Error Code Numbering Rule
1. ERROR CODE NUMBERING RULE is applied to a microwave oven and an oven.(CMO, OTR, Grill, Convection,
Commercial etc.)
2. All sensors and devices have their own number. ex) Gas Sensor = 1, Temp. Sensor = 2, ...
3. Of each device, No.1 and No.2 refer to Open Error (not sensed) and Short Error, respectively.
4. This numbering rule has been applied to models to have been developed since January, 1, 2005. (But, GE or
Customize model are excluded.)
DEVICE
ERROR CASE
0- Others
1- Open
1- Gas Sensor
2- Short
2- Temp. Sensor
3- Weight Sensor
4- Easy/PH Sensor
5- EEPROM
4-2 Error Code List

Gas Sensor
Error
Code
E-11
Gas Sensor Error

Case (E-1X)
Open
E-12
Short
E-13
T1 Max Time Error
E-14
Dry Up / No Load
Solution
Page
17 Page
Check Sensor part ,connection of sensor housing and PCBs

connector.
18 Page
19 Page
Insert food and restart.
Temp Sensor
Error
Code
E-21
E-22
E-23
E-24
E-25
E-26
Temp. Sensor Error Case (E-2X)

Open
Short
T1 Max Time Error (Preheating not
completed)
Over temperature error
In case abnormal temperature is
sensed at Micro Cook
In case the temperature is not over
the fixed AD in first 3 minutes after
cooking by heater starts.
Solution
Check sensor part and connection of sensor
housing and PCBs connector.
Page
17 Page
18 Page
26 Page
Check heater.
28 Page
Cool down set and restart.
29 Page
Check sensor and heater.
26 Page
Eeprom Error
Error Code
E-51
E-53
E-54
EEPROM Error Case (E-5X)

Open (Sense Failure)
Read/Write Error
Zero not to be set
Solution
Replace EEPROM and restart.
15
Page
24 Page
4. Troubleshooting
Weight Sensor
Error
Code
E-31
E-32
Gas Sensor Error Case (E-1X)
Solution
Check Sensor.
E-35
Open (When value of HEX is above FF for 5 seconds)

Short
In case the initial value of HEX is under 14 for 30
seconds while a weight sensor in operation.
In case the initial value of K calculated by a weight
sensor is above and under 28 as value of HEX.
In case the value of A is - as a weight sensor calculates.
E-36
In case the door opens during sensor cooking.
Cancel the present mode and

restart from the begining.
E-33
E-34
Page
17 Page
18 Page
21 Page
22 Page
Easy/Ph Sensor
Error
Code
Easy/PH Sensor Error Case (E4)
E-41
Open
E-42
Short
E-43
T1 Max Time Error
E-44
E-45
E-46
Dry Up
Cooling Error (3minutes)
Primary Open Error(3minutes)
E-47
The door opens during cooking
Solution
Page
17 Page
Check Sensor.
18 Page
Insert food and restart.

Remove moisture from sensor and restart.
Check Sensor.
Cancel the present mode and restart from the
begining.
19 Page
19 Page
23 Page
17 Page
22 Page
Humidity Sensor
Error Code
E-61
E-62
E-63
Humidity Sensor Error Case (E-6X)

Open
Short
T1 Max Time Error
Solution
Check Sensor.
Page
17 Page
18 Page
19 Page
Others
Error
Code
-SEE-02
E-03
E-04
E-05
E-06
Others (E-0X, Letter)

Key Short Error (10 seconds)
Cooking Time Setting Over Error (MWO)
Cooking Time Setting Over Error (Grill)
Cooking Time Setting Over Error
(Convection)
Cooking Time Setting Over Error
(Combination)
It fails to sense that the swing heater has
stopped for 20 seconds during cooking.
Solution
Turn off set and restart.
20 Page
Check each modes setting time.
27 Page
Check Swing heaters motor and connector.
30 Page
16
Page
4. Troubleshooting
4-3 Electrical Malfunction
4-3-1 Sensor Open Error
E-11, E-21, E-27, E-29, E-2B, E-31, E-32, E-41, E-46, E-61 is displayed.
YES
Connect the sensor.
Is the sensor disconnected?
: Check if the sensor housing

is inserted into the connector
of the main PCB.
NO
Connect the
wire properly.
NO
Is the sensor wire

connected properly?
: Check if the sensor wire is damaged, if the

housing is loose and if the sensor and the
wire are properly connected.
YES
S/W Error
Does the voltage change

as the humidity, temperature
and weight change?
NO
NO
After Power -> On, does

the symptom continue?
The sensor is out of order.
YES
Replace the PCB.
Replace the sensor.
Perform the operation again and check if it

is working properly.
17
: Check if the voltage of the GND and sensor

changes using a digital multi-meter
by forcefully changing the humidity, temperature
and weight.
4. Troubleshooting
4-3-2 Sensor Short Error
E-12, E-22, E-28, E-32, E2A, E-2C, E-42, or E-62 is displayed.
Remove the shorted part

of the temperature sensor.
YES
Is the sensor shorted?
: Check if both terminals of the

sensor are slightly shorted.
NO
Remove any foreign

Substance from the
shorted part.
YES
Is the sensor terminal part

of the PCB shorted?
: Check if the sensor and related

parts such as the connector or
soldering parts are slightly shorted.
NO
S/W Error
YES
Does the voltage change

as the humidity, temperature
and weight cha
NO
NO
After Power > On, does

the symptom continue?
YES
Replace the PCB.
Replace the sensor.
Perform the operation again and

check if it is working properly.
18
: Check if the voltage of the GND and

sensor changes using a digital multi-meter
by forcefully changing the humidity,
temperature and weight.
4. Troubleshooting
4-3-3 Sensor Max Time Error
E-13, E-14, E-43, E-44, E-63, is displayed..
Insert food
and heat it again.
YES
Does it heat up without

placing food into it?
: Since heating without placing food into

the oven may damage the product, take care.
NO
Place food with

moisture into it and
heat it again.
YES
Does it heat with completely

dried food?
: Since heating completely dried food

may burn the food, take care.
NO
Remove the an
foreign substance
or obstacle.
YES
Is any foreign substance

on the sensor or is something acting as an
obstacle in front of the sensor?
NO
Replace the sensor.

19
: If the sensor is contaminated by a foreign

substance, it may fail to detect the humidity.
4. Troubleshooting
4-3-4 Key Short Error
- SE - is displayed.
YES
Is the key not recognized

at all?
NO
YES
Is the key recognized

intermittently?
NO
Is a specific key
not recognized?
YES
NO
The membrane
is defective.
Replace the
Control Panel.
S/W Error
After Power > On,

does the symptom continue?
NO
YES
Replace the PCB.

20
4. Troubleshooting
4-3-5 Weight Sensor Error
E-33, E-34 or E-35 is displayed.
Has the turntable

been placed over the roller
properly?
NO
Place the turntable over
the roller properly.
Remove the foreign

substance.
YES
YES
Is the weight sensor

contaminated by any foreign
substance?
NO
Place the food

in the center.
YES
Does the roller turn

and press against the
weight sensor?
NO
Replace the sensor.

21
: Check if the turntable turns abnormally

because food is placed on one side
only, or if it turns irregularly,
or if it is slanted and the
weight sensor is not pressed.
4. Troubleshooting
4-3-6 Door Open Error (PH-Sensor, Weight Sensor)
E-36 or E-47 is displayed.
Close the door.
YES
Was the door open during

the operation?
NO
Check the Door S/W

and the housing.
NO
Is the door sensing part normal?
YES
S/W Error
NO
After Power > On,

YES
Replace the PCB.

22
: Check the housing connected to

the door S/W and PCB and if it is
opened or shorted intermittently.
4. Troubleshooting
4-3-7 Cooling Error
E-45 is displayed.
Remove any moisture

of the sensor.
YES
Is the sensor wet?
: To remove moisture from the sensor,

open the door for 5 minutes.
NO
Check the sensor

terminal and housing.
YES
Is the sensor voltage over 3V?
NO
Replace
the sensor.
Does the same symptom

continue after replacing
the sensor?
NO
YES
S/W Error
NO
After Power > On,

YES
Replace the PCB.

23
: Check if the GND and sensor terminal

is maintained over 3V continuously during
the initial cooking course using a multimeter.
4. Troubleshooting
4-3-8 EEPROM Error
E-51, E-53, or E-54 is displayed.
Insert and solder

an EEPROM
NO
EEPROM
been
?
Has the EEPROM
inserted?
YES
Replace the
EEPROM and repair
the short circuit.
YES
IsEEPROM
the EEPROM
terminal
opened or
Open/Short
is there
a short-circuit?
?
NO
EEPROM Defect
Replace the EEPROM
YES
Does it work properly?

NO
S/W Error
S/W
NO
After Power > On,

YES
Replace the PCB.

24
: An R4LCO40 or 24LCO4 EEPROM

is to be used. Check if a proper EEPROM
has been installed.
4. Troubleshooting
4-3-11 Cooling Fan Motor Sensor Error
E-0b, E-2b, E-2C, Ot is displayed.
Is the temperature
sensor of the PCB open?
YES
An E-2b error
occurred.
NO
Insert the
temperature sensor.
Was there a shortcircuit in the temperature

sensor of the PCB?
YES
An E-2C, 0t error occurred.
NO
Repair the short circuit.
Is the temperature
of the PCB over 90C?
YES
An E-0b error
occurred.
NO
NO
Is the Cooling Motor

rotating?
S/W Error
YES
Check the Motor
drive part.
The temperature
sensor is out of order.
NO
Replace the
temperature sensor.
After Power > On,

does the symptom
continue?
YES
Replace the PCB.

25
4. Troubleshooting
4-3-12 Preheating Error
E-23, E-26 is displayed.
Check the heater

related drive part.
NO
Does the heater work?
: Check the voltages of

both heater terminals.
YES
Replace the
heater.
YES
Is the heater temperature

very low?
: After operating the heater for more then

10 minutes check if the heater temperature
remains low.
NO
Reconnect the
temperature
sensor properly.
NO
Is the temperature sensor

connected properly?
YES
Replace the
heater.
YES
Is the resistance
between the heater terminals
more then a few M?
NO
S/W Error
NO
After Power > On,

YES
Replace the PCB.

26
: A normal heaters resistance is a few .

A short circuit increases the resistance
to a few M.
4. Troubleshooting
4-3-13 Cooking Time Over Selection Error
E-02, E-03, E-04, or E-05 is displayed.
Is this
happening during
the MW operation?
YES
NO
Is it
happening during
the Grill operation?
NO
YES
NO
Over Time is
set?
Over Time is
set?
Is it
happening during
the Convection
operation?
YES
An E-02 error
occurred.
NO
NO
YES
Over Time is
set?
Is it
happening during
the Combination
operation?
NO
YES
YES
An E-03 error
occurred.
Over Time is
set?
YES
An E-04 error
occurred.
NO
YES
Press the Cancel

key to cancel the
current state.
An E-05 error
occurred.
Press the Cancel

key to cancel the
current state.
Repeat the operation and check

if it is working properly.
: Since the max. time may differ

depending on the model,
refer to the IB
For example,
Ex)
27
MW Mode
Max Time
Grill
60 mins
Convection
45 mins
Conbination
45 mins
4. Troubleshooting
4-3-14 Oven Temperature Error
E-24
errorE-0A
code
is
displayed.
E-09, E-24,
An E-09 error
occurred.
YES
Is the oven internal temperature

maintained over 320 degrees?
NO
An E-24, E-0A error

occurred.
YES
Has the oven internal temperature

reached over 350 degrees?
NO
Reconnect the
temperature
sensor properly.
NO
Is the temperature
NO sensor
connectivity normal?
YES
Off
TurnOven
the oven
off
and let
it
cool sufficiently.
.
Check
and repair
the
heater
drive
part if
necessary.
NO
Is the temperature sensor

connectivity normal?
YES
S/W Error
NO
After Power > On,

does the symptom
continue?
YES
Replace the PCB.
Perform the operation again and check

if it is working properly
28
4. Troubleshooting
4-3-15 Initial Temperature Error (at MW mode)
An E-25 error occurred.
Is the oven in MW mode?
NO
YES
An E-25 error
occurred.
Press the Cancel key.
YES
Is the internal temperature

over 200 degrees?
NO
Press the Cancel
key to cancel the
current state.
Connect it
properly
and try again.
NO
Is the sensor connectivity

normal?
YES
S/W Error
NO
After Power > On,

YES
Replace the PCB.

29
4. Troubleshooting
4-3-16 Swing Heater Detection Error
An E-06 error code is displayed.
Is the oven in
Bake Toast mode?
NO
YES
After waiting for 20 seconds,
check if the micro-switch has
been detected.
NO
Has the switch heater

operated for 20 seconds?
YES
Has the micro-switch

been detected?
NO
The micro-switch is
defective Replace it.
YES
Is connectivity housing
of the micro-switch normal?
YES
S/W Error
NO
After Power > On,

YES
Replace the PCB.
Perform the operation again and

check if it is working properly.
30
NO
Connect the
micro-switch properly.
4. Troubleshooting
4-3-17 If oven malfunction
*Inspection method
Oven does not operate.
NO
Is Fuse OK?
Is Primary interlock
switch normal?
NO
YES
YES
Is the magnetron
temperature switch normal?
NO
Is Power Relay normal?
NO
Replace switch
NO
Power supply circuit check point
YES
Is SMPS power supply

cirduit normal?
NO
Do check power supply

circuit
NO
NO
Do check
Relay control circuit
NO
YES
Is the IC01 output of

PCB normal?
Relay control circuit check point
Is high voltage dioed

normal?
YES
Checking high
voltagecircuts
Is high voltage dioed

normal?
NO
YES
Is high voltage
capacitor normal?
NO
YES
Is magnetron normal?
31
NO
4. Troubleshooting
4-3-18 If button malfunction
Buttons of the control panel do not work.
Are button pressed

in the correct order?
NO
Refer to User Manual

Tact type
YES
Is the connector of the

control panel normal?
NO
YES
Replace PCB.
Menbrane type
32
*Inspection method
4. Troubleshooting
4-3-19 If food is not heated even though an oven works
Food is not heated even though an oven works.
Is the latch switch

operating normally?
NO
Method to control latch switch
YES
Checking high voltage circuits
33
*Inspection method
5. Exploded Views and Parts List

5-1 Exploded Views
W002
M057
M029
M001
M002
M052
T002
M015
M019
T108
P109
M017
P001
M051
M023
M038
T036
H018
B018
M036
M155
M020
B001
B006
M045
M049
B002
B017
B010
B001
M039 M040
M041
M047
M048
M047
34
B011
M042
B026
M035
M037

5-2 Main Parts List
(S.N.A : SERVICE NOT AVAILABLE)
Level
No.
Code No.
1-1
M036
4713-001046
LAMP-INCANDESCENT
1-1
M038
DE26-00051A
1-1
M049
DE31-10173C
1-1
W002
1-1
M029
1-1
1-1
Specification
Description
Qty
SA/
SNA
Remark
240V,104mA,25W,ORG,-,-
SA
TRANS H.V
SHV-E1049A,230V,50HZ,2255V/3.5
SA
MOTOR SYNCHRONOUS
-,SEMI-COMM,-,-,-,21V,
SA
DE39-00234B
WIRE HARNESS-A
CM1049,-,-,-,-,-,-,-,-,-,
SA
DE47-20173A
THERMOSTAT
PW-2N(90/60)30,187Y,250V7.5A,
SA
M002
DE63-90035G
CUSHION-RUBBER
-,DFA20,T2,W190,L100,-,-
SNA
M001
DE64-01740A
PANEL-OUTER
CM1059/1069,STS 430,,T0.6,-,
SA
1-1
M051
DE71-00163A
COVER-CEILING
CM1049,-,T0.5,W122.2,L137.
SA
1-1
M037
DE71-60016E
COVER-AIR
CM1049,FH44N,-,-,-,-,-,-,SEMI-
SA
1-1
M052
DE73-90027A
FERRITE-CORE
NI-ZN,T13.8,W21.0,L28.0,BNF
SNA
1-1
M057
DE93-90112C
ASSY-B/RESISTOR
10W LB-TYPE 15OHM,TERMIN
SA
1-1
M017
DE96-00010C
ASSY NOISE FILTER
SN-3WED(12),250V12A,EU
SA
1-2
M019
3601-001019
FUSE-CARTRIDGE
250V,12A,SLOW-BLOW,CERAMI
SA
1-1
M020
DE96-00108A
ASSY-MOTOR FAN
SMF-1049,230V50HZ,2500RPM
SA
1-2
M023
DE31-10177C
MOTOR FAN
SMF-1049EA,-,-,230V50HZ,15MM,-
SA
1-2
H018
DE31-90051A
BLADE-FAN
P.P,T,D130,-,-,-,-
SA
1-2
P109
DE71-00061A
COVER-MOTOR
2&2 PROJECT,PP(TB53)95G,-,-,
SA
1-1
B018
DE96-00120Y
ASSY BODY LATCH
AMC6158/JMC9158,MAYTAG1.
SA
1-2
B002
3405-001032
SWITCH-MICRO
125/250VAC,16A,200GF,SPDT
SA
BODY LATCH
1-2
B001
3405-001034
SWITCH-MICRO
125/250VAC,16A,200GF,SPST-N
SA
Body Latch
1-2
B010
DE66-00093A
LEVER SWITCH (A)
NC2000 PP-TH53 NTR HA
SA
1-2
B011
DE66-00094A
LEVER-SWITCH(B)
NC2000,PP-TH53,-,-,-,-,N
SA
1-2
B017
DE66-00117D
LATCH-STOPPER
AMC6158/JMC9158,PP,-,-,-,B
SA
LATCH-UPPER
1-2
B026
DE66-00158A
LATCH-STOPPER(L)
MG1480STB/XAX,PP,-,-,-,
SA
LATCH-LOWER
1-2
B006
DE72-00137G
LATCH-BODY
AMC6158/JMC9158,PBT(VB-5050G)
SA
1-1
M155
DE96-00240G
ASSY BASE PLATE
SEMI COMM 1059/1069,-
SNA
1-2
M041
0402-001554
HVDIODE-RECTIFIER
HV03-12T01,12000V,0.4A
SA
O/PANEL-RIGHT
1-2
M039
2501-001285
C-OIL
1.13UF,2100V(CLASS P),AL CAN TYPE,
SA
1-2
M040
DE61-00419A
BRACKET-HVC
CM1049,SECC,T0.8,-,-,-,-
SA
1-2
M042
DE91-70061H
ASSY-H.V.FUSE
THV060T-0900-H,5KV0.90A,WH
SA
1-2
M045
DE96-00042A
ASSY BASE PLATE-SUB
3RD-1.0,SEPARATE-HIN
SA
1-3
M047
DE61-40066A
FOOT
-,PP,-,BLK,-,-,-
SA
1-3
M048
DE80-10001G
BASE-PLATE
3RD,SGCC,T0.8,W345,L565,-,-
SNA
1-1
M015
DE96-00639A
ASSY POWER CORD
CEE(F),EUROPE,250V/15A,2
SA
1-1
P001
DE97-00190A
ASSY-STIRRER
CM1049,ALS
SA
1-2
T036
DE31-00009A
BLADE-STIRRER
CM1030M,ALP,-,-,-,T0.8,-
SA
1-1
T002
DE97-00191A
ASSY-TRAY CERAMIC
CM1049,T3.2,COMMERCIAL
SA
1-2
T108
DE61-00170A
FOOT-TRAY
CM1049,URETHANE,-,WHT,-,-,-
SNA
CERAMIC,T3.0,-,-
SA
SA
1-2
T002
DE74-00021A
TRAY-CERAMIC
1-1
M035
OM75P(31)ESGN
ASSY-MGT
35

5-3 Door Parts List
D004
D009
D015
D010
D005
D006
D007
D068
D019
D011
D049
D026

Code No.
Specification
Level
No.
Description
1-1
D049
DE94-01534A
ASSY DOOR
CM1069,-,SUS+ABS,INVERTER
SA
1-2
D005
DE01-00002B
FILM-DOOR
-,PC,-,175,T0.15,275,MW5574W,-
SA
1-2
D007
DE61-00199A
SPRING-KEY
M1977,HSWR,D6,-,-,25 1/4,-,T0
SA
1-2
D009
DE61-80002A
HINGE-UPPER
WHT,SHV-745CC1,SSEC,T2.3,26,
SA
1-2
D010
DE61-80003A
HINGE-LOWER
WHT,TN-5630T,SSEC,T2.3,26,77
SA
1-2
D006
DE64-40012A
DOOR-C
-,RESIN-PP(TB53),BLACK,-,-,-,CE94
SA
1-2
D004
DE92-50127H
ASSY DOOR-E
COATING,BLACK,T0.8
SA
1-2
D015
DE94-01532A
ASSY DOOR-SUB
CM1069,-,SUS,INVERTER
SA
1-3
D019
DE64-00076C
HANDLE
CMO EUROPE,CK99FS,ZN DIE CASTING,
SA
1-3
D026
DE64-00077A
HANDLE-COVER
CK99FS,PC,-,-,-,-,-,-
SA
1-3
D068
DE80-00009A
CHASSIS-DOOR
CK99FS,STS,-,-,-,-,-
SA
1-2
D011
DE97-00310A
ASSY-DOOR KEY
CONV ALL,DOOR KEY+GREASE,-
SA
36
Qty
SA/SNA
Remark

5-4 Control Parts List
C082
C133
C003
C009
C004
C079
C005

Level
No.
Code No.
1-1
C082
DE94-00394L
ASSY CONTROL-BOX
1-2
C079
DE94-00393K
ASSY CONTROL-SUB
1-3
C004
DE34-00097C
1-3
C009
DE67-40179A
1-3
C005
1-3
1-2
Specification
Description
Qty
SA/SNA
240V/50HZ,CM1069/XEU,-,
SNA
240V/50HZ,CM1069/XEU,-,
SA
SWITCH MEMBRANE
CM1069/XEU,-,W83.4 L201.
SA
WINDOW-DISPLAY
SAN,T2.0,-,-,SMOG,-,3RD-W
SA
DE72-00101A
CONTROL-PANEL
CM1030M,ABS,-,-,-,-,D/GRAY
SA
C133
DE80-00017A
CHASSIS-PANEL
CM1030M,STS,-,-,-,-,-
SA
C003
RCS-CM1020B-01
ASSY PCB PARTS
CM1049,230V50Hz
SA
37
Remark

5-5 Standard Parts List
Level
Code No.
1-1
6002-001250
SCREW-TAPPING
1-1
6006-001170
1-1
6006-001176
1-1
1-1
1-1
1-1
1-2
6002-000630
1-3
DE60-10082I
1-2
1-2
1-3
Specification
Description
Qty
SA/
SNA
TH,+,2,M4,L8,Tin-Ni,SWRC18
SNA
O/PANEL RIGHT
SCREW-ASSY TAPP
WS,TH,+,M4,L10,ZPC(YEL)
SNA
PCB-EAR
SCREW-ASSY TAPT
WT,PH,+,M4,L8,ZPC(YEL)
SNA
DRIVE MOTOR
DE60-10080A SCREW-WASHER
-,-,-,-,M5,L12,-,2S,-,-
SA
MGT
DE60-10082I
-,-,-,-,2S-4X10,FEFZY,-,-,-,-
SNA
TCO
DE60-10199A SCREW-WASHER
-,MSWR18C,4,L10,TH(WASHER),
SA
BKT RESISTOR
DE60-20063A BOLT-FLANGE
M4,10,ZPC3,YEL,MSWR,-,-,-,-
SNA
HINGE UPPER
SCREW-TAPPING
PH,+,2S,M3,L8,ZPC(YEL),SWR
SNA
PCB
SCREW-A
-,-,-,-,2S-4X10,FEFZY,-,-,-,-
SNA
HANDLE
DE60-10104A SCREW-TAP
-,-,FZY(MSWR10),-,PH,+M4X25,-,
SNA
6006-001176
SCREW-ASSY TAPT
WT,PH,+,M4,L8,ZPC(YEL)
SNA
BKT HVC & DIODE
6006-001170
SCREW-ASSY TAPP
WS,TH,+,M4,L10,ZPC(YEL)
SNA
COVER MOTOR
SCREW-A
38
Remark
6. PCB Diagrams
6-1 PCB Diagrams
(This Document can not be used without Samsungs authorization)
No.
1
2
3
4
5
6
7
8
9
10
Parts
Number
RY01
RY02
RY03
RY04
LVT
CN01
CN02
CN03
CN04
CN05
Function and Rule
Part Name
Power Supply Relay

Inrush Electric Current Decrease Device
MWO Control Relay
MWO Grill Heater Control Relay
(Input : AC 220V ~ 240V, Output : DC 20V) Voltage Transformation & Supply Device
A Terminal for Connecting with LVT and SMPS Power Supply
A Terminal for Connecting with Relay and SMPS Power Supply
A Terminal for Connecting with Connector and SMPS Power Supply
A Terminal for Connecting with T/T Lamp and SMPS Power Supply
A Terminal for Connecting with Humidity Sensor and SMPS Power Supply
Main Relay
Inrush Relay
Power Relay
Grill Heater Relay
PBA Power Supply Device
A Terminal for Connecting with LVT
A Terminal for Connecting with Relay
A Terminal for Connecting with Connector
A Terminal for Connecting with T/T LAMP
A Terminal for Connecting with Humidity Sensor
39
7. Wiring Diagrams
7-1 Wiring Diagrams
40
7. Wiring Diagrams
7-1 Wiring Diagrams
41
8. Schematic Diagrams
8-1 Schematic Diagrams
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GSPN (Global Service Partner Network)

Contry
Web Site
North America
service.samsungportal.com
Latin America
latin.samsungportal.com
CIS
cis.samsungportal.com
Europe
europe.samsungportal.com
China
china.samsungportal.com
Asia
asia.samsungportal.com
Mideast & Africa
mea.samsungportal.com
Samsung Electronics Co., Ltd. September. 2007

Printed in Korea
Code No. : DE68-04628A

Samsung CM1069 Service Manual

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1-1 Safety precautions (

1. All repairs should be done in accordance with the

2-2 Table of Specifications

230V / 1050W (IEC-705)

230V / 1050W (IEC-705)

Cooling fan motor

Cooling fan motor

517 x 297 x 412mm

517 x 297 x 412mm

336 x 225 x 349mm

336 x 225 x 349mm

3. Disassembly and Reassembly

1. Disconnect all lead wires from

2. Remove a screw securing air

3. Remove the air cover.

3. Disassembly and Reassembly

4. Remove screws securing the

5. Take out the magnetron very

6. Remove two screws from the

3. Disassembly and Reassembly

8. Remove the oven lamp from

3-2 Replacement of High Voltage Trancefomer

1. Discharge the high voltage

2. Disconnect all the leads.

3. Disassembly and Reassembly

3. Remove the mounting bolts.

4. Replace the High Voltage

3. Disassembly and Reassembly

Remove hex bolts securing the upper

Insert flat screwdriver into the gap

Following the procedure as shown in the

Remove pin hinge from Door E

3. Disassembly and Reassembly

3-5 Replacement of Fuse

3-6 Replacement of Drive Motor

1. Take out the glass tray,

3. Disconnect leads from motor.

3. Disassembly and Reassembly

6. Lift out the motor.

COVER FIXING SCREW :

6. When reassemble a drive

3. Disassembly and Reassembly

1. Be sure to ground any static electric

1. Remove screws securing the control

4-2 Error Code List

Gas Sensor Error

T1 Max Time Error

Check Sensor part ,connection of sensor housing and PCBs

Insert food and restart.

Temp. Sensor Error Case (E-2X)

Check sensor and heater.

EEPROM Error Case (E-5X)

Gas Sensor Error Case (E-1X)

Open (When value of HEX is above FF for 5 seconds)

In case the door opens during sensor cooking.

Cancel the present mode and

Easy/PH Sensor Error Case (E4)

T1 Max Time Error

The door opens during cooking

Insert food and restart.

Humidity Sensor Error Case (E-6X)

Others (E-0X, Letter)