Professional Documents
Culture Documents
COMMUNICATION
Submitted To
Submitted By
M. Ahsan Hashmi
Ahsan Mehmood
Ahsan Farooqi
Rehan Samar
Section
2015
INTERPERSONAL COMMUNICATION
Acknowledgement
Starting with the Great Holly name of ALLAH Who is the most
beneficent and merciful. We are thankful to almighty ALLAH who gives
us ability strength and power to complete this Project of Interpersonal
Communication.
In the world of profession, the word Interpersonal Communication has
taken on most important role in todays life.
It is a fact that to rise in life, whether in business or in an organization,
one needs to communicate well with colleagues and superiors. The
presentation of a message or viewpoint is not all that is there in
communication. Of course, it is important, but equally important is how
you adjust according to the personality of the listeners to carry across
your point of view.
INTERPERSONAL COMMUNICATION
INTERPERSONAL COMMUNICATION
TABLE OF CONTENT
1. Interpersonal communication
2. Distinguish between Interpersonal communication and Effective
communication
3. Element of interpersonal communication
4. Need of interpersonal communication
5. Types of interpersonal communication
6. Barriers to interpersonal communication
7. How to overcome barriers in interpersonal communication
8. Variables affecting interpersonal communication
9. Barriers to effective communication
10. How to achieve effective communication
11. Conclusion
12. Reference
INTERPERSONAL COMMUNICATION
INTERPERSONAL COMMUNICATION
It is a process where one person sends a message to another person. It is a process for sending
and receiving messages. We share ideas thoughts & feelings through this process.
Interpersonal communication is humanitys most important characteristic and its greatest
accomplishment. It is humans ability to turn meaningless words into spoken and written words,
through which they are able to make known their needs, wants, ideas and feelings.
Interpersonal Communication defines How to create different things by interacting with each
other in society. It is person-to-person contact, it includes everyday exchange that may be formal
or informal and can take place anywhere by means of words, sounds, facial expression, gestures
and postures.
Source/Sender
Message
Coding
Channel
Receiver
Decode
Feedback
Source/Sender
INTERPERSONAL COMMUNICATION
The Communicator, speaker or sender is a person who is sending the message. There are two
factors that will determine how effective the communicator will be:
1-The first factor is communicator attitude. It must be positive.
2-The second factor is the communicator selection of meaningful symbols.
Message
A message is a main component of interpersonal communication in which the information is
given by sender to the receiver in a written, or in speech form.
Coding
Give information when you express something in front of others and he is receiving and
understanding it.
Channel
The channel is the medium through which the message is send by sender to receiver.
Channels are the media through which messages pass and which act as a bridge between source
and receiver.
Receiver
The receiver is simply the person who receives the information from sender through ear and
brain actively.
Decoding
The receiver of the message processes the information into understanding, called decoding.
Feedback
Feedback is the reaction or simply the response given by receiver to sender.
INTERPERSONAL COMMUNICATION
Interpersonal Communication is the lifeblood of every relationship. Good relations are acquired
by open, clear and sensitive communication.
VERBAL
Verbal communication consists of the spoken, as well as the written word. You can effectively
express your message, the dictionary meaning of a word, and the feelings associated with a word.
Choosing exactly the right word increases the chances of your listener understanding the
message you want to send.
For Example; whenever you conduct a meeting, have a conversation over the phone, talk to a
friend, or any other form of conversation that you perform with others using words is known as
verbal communication.
Features in Verbal Communication
You can modify or correct yourself.
Avoid Generalization, It specific.
Topic Liberty is there.
NON-VERBAL
The communication without words is known as Non-verbal communication. Often they express
feelings more clearly than the spoken or written language.
Interpersonal communication not only involves the explicit meaning of words, but also refers to
implicit messages, which may be expressed through non-verbal behaviors.
1. Non-verbal communications include:
Facial expressions
Tone and pitch of the voice
Kinesis: It is the study of communication through body language.
Proxemes: It is the study of communication through use of personal space and distance. It
is manipulation of social distance and territory.
Para Language: It is the study of communication through manipulation of sound that or
vocal but not verbal.
Features in Verbal Communication
Use of pictures and symbols.
No chance of correction.
INTERPERSONAL COMMUNICATION
INTERPERSONAL COMMUNICATION
1-Select the right channel
Many communication channels exist, although they are not all appropriate to use. For example,
saying "Good morning" through an e-mail is much less personable than saying it face-to-face.
2-Use the right language when sending messages
Receiving audiences may have different backgrounds. Using the right tone and words can help
avoid sending a technical message to an audience unfamiliar with technical terms.
3-Engage in active listening
Rather than focusing on how to reply to the person when listening or reading a message,
effective communicators will actively listen first and then formulate their response.
4-Avoid confusing nonverbal communication
Nonverbal communication includes your physical reactions when sending or receiving a
message. Other parties may be confused when nonverbal language suggests the sender or listener
does not care about the message.
5-Seek feedback
Feedback allows for the clarification of messages as needed. This also helps improve future
communication because senders will know which barriers exist with certain receivers.
Self-disclosure: In it others know what we are thinking, how we are feeling and what we care
about. It helps reduce anxiety, increase comfort, and intensify interpersonal attractions.
Feedback: It is the response of a receiver that reaches back the sender. It involves asking
questions and responding through feeling.
INTERPERSONAL COMMUNICATION
Nonverbal behaviour: It plays an important role in interpersonal communication. A smile, a
handshake can achieve much more than words in certain situations. Eye contacts, gestures,
posture, facial expressions, are also important elements of our nonverbal behaviour.
Interpersonal attraction: It is the ability to draw others towards oneself. Some people are said
to have magnetic personalities.
INTERPERSONAL COMMUNICATION
CONCLUSION
Effective communication is a major part in achieving educational goals. Effectively
communicating with teachers and peers is essential when it comes to your learning. One might
be asked to work on a specific activity that would require you to receive messages from other
team members or an appointed leader.
The Communication is not just the speaking; it also includes listening and observing.
REFERENCES
1- Class Notes
2- Book
Michael J. Rouse, Sandra H. Rouse (2001) 50-51 Bedford Row London:
Business Communication
3- Website
www.scribd.com
www.slideshare.net
www.ehow.com