SUMMER TRAINING

PROJECT REPORT
ON

HUMAN RESOURCE POLICIES

IN CURRENT SCENARIO

PARLE BISCUITS PVT.LTD.

SUBMITTED FOR PARTIAL FULLFILMENT OF THE
AWARD OF MBA DEGREE

PROJECT GUIDE:
SUBMMITED BY
MR. SHISHIR SRIVASTAV
Tiwari

Praharsh

Asst. Personnel Officer

MBA III SEM

ACKNOWLEDGEMENT
I would like to thank first of god to complete my project without any interventions.
Next to PARLE BISCUIT INDUSTRIES for giving me this opportunity to do my
summer training project there. The employee and the staff had very supportive and have
helped me in every possible way to finish the project I thank them for sharing all kinds of
human resource information related to other industries with me and providing me with
support material from library. This project has helped me clearing human resource
fundamental and has taught me some very important concept about HR Policies &
Practices process in industries, which no book could have given me Training at PARLE
was very good, learning experience for my professional career and it will always help me
in the future.
I would also like to thank my parents, brothers, friends, and well
wisher who contributed and encourage me in development of this project.

NARESH CHANDRA
ROLL NO-1347970076
MBAVI SEM

PREFACE
With the help of this project I have come to know that my knowledge is
not enough to understand the human resources Policies to perform the job in their
organization. The summer training project has helped me to understand a few very
important concepts that in todays world are required and make business do well.

Education imparts enlightenment but training polishes the personalities

of an individual. The Institute directed me to undertake summer training project in
PARLE, and prepare a report.

The whole project is divided in five segments:

o First segment consists of introduction, Objective of study & scope of study.
o Second segment consists of industrial profile, Company profile.
o Third segment consists about Research Methodology data Collection & limitation.
o Fourth segment consists about Data analysis and interpretation and finding.
o Fifth segment consists of Recommendation and suggestion.

NARESH CHANDRA
ROLL NO-1347970076

MBAVI SEM

STUDENT DECLERATION

This project has been under taken in partial fulfillment of the requirement for the
award of the degree of Master in Business Administration of G.B. Technical
University, Lucknow (U.P.)
This project was executed during the FOURTH semester under the supervision of
Further, I declare that this project is my original work and analysis and finding are for
academic purpose only. This project has not been Presented in my seminar or submitted
elsewhere for the award of any degree or diploma.

NARESH CHANDRA
ROLL NO-1347970076
MBAVI SEM

CHAPTER ARRANGEMENT

CHAPTER- 1
1) Introduction
2) Objective
3) Scope of study
CHAPTER- ll
1) Industrial Profile
2) company profile
CHAPTER-lll
1) Research Methodology
2) Data collection
3) Limitation of study
CHAPTER- lV
1) Data analysis
2) Finding of Study
CHAPTER- V
1) Suggestions and Recommendation
Bibliography

INTRODUCTION
As we know that in todays competitive world its very tough for every organization to
compete to others. In any organization human capital is most important factor to compete
to this situation. Human resource affects every part in an organization. So today every
org. very attention to search the talent pool for their organization Human resources policy
is so an important exercise to a personnel manager. Every year a number of companies
becomes bankrupt due to their poor performance. Presently number technique available
to judge the current position of the business.
Summer training is an activity where the person is trained for a person is
trained for a present job. It improved the performance of a person towards the society and
also towards the Organization.
I have taken this project to enhance or to gain knowledge in the field of
human resource management in an organization. I had completed my training from
PARLE BISCUIT PVT.LTD., RUDRAPUR.

OBJECTIVE OF THE STUDY

The project Human resources policies of

industries to fulfill the following

objectives:

To understand about the HR policies of the companies.

To search the companies HR policies.

To indicate the true efficiency.

To understand the HR policies of the employees welfare.

How to make the HR policies of the companies.

To analysis the employees job satisfaction.

To know the employees opinion about the HR policies.

To analysis the internal & external organization environment.

PERIOD OF THE STUDY

I did my summer training in PARLE, RUDRUPUR under Mr. Shishir Srivastav, Asst.
Personnel Officer. My period of study is 8 weeks i.e., from 25-06-11 to 25-08 11. Mr.
Shishir Srivastav sir provide my all the information related to my summer training
project. During my summer training, I learnt a lot of new thing about the companies and
its Human resources policies and employees Welfare programs etc.

SCOPE OF STUDY
1- It provides useful information for the research and also introduces the researcher to the
particle problem faced in a company.
2- This project work is very important to the management student to gain experience.
3- This project work also provides useful information about the company.
4- This project is based on human resource management, so its benefit for human
resource student.
5- This project is help to analysis the opinions of employees about their human resources
policies.
6- This project is also help to analysis the internal & external organization environment.

10

11

INDUSTRIES PROFILE
India Biscuits Industry is the largest among all the food industries and has a turn over of
around Rs.3000 crores. India is known to be the second largest manufacturer of biscuits,
the first being USA. It is classified under two sectors: organized and unorganized. Bread
and biscuits are the major part of the bakery industry and covers around 80 percent of the
total bakery products in India. Biscuits stand at a higher value and level than bread. This
belongs to the unorganized sector of the bakery Industry and covers over 70% of the total

India Biscuits Industry came into limelight and started gaining a sound status in the
bakery industry in the later part of 20th century when the urbanized society called for
ready made food products at a tenable cost. Biscuits were assumed as sick-man's diet in
earlier days. Now, it has become one of the most loved fast food products for every age
group. Biscuits are easy to carry, tasty to eat, cholesterol free and reasonable at cost.
States that have the larger intake of biscuits are Maharashtra, West Bengal, Andhra
Pradesh, Karnataka, and Uttar Pradesh. Maharashtra and West Bengal, the most
industrially developed states, hold the maximum amount of consumption of biscuits.
Even, the rural sector consumes around 55 percent of the biscuits in the bakery products.
The total of bakery products have risen from 5.19 lakh tones in 1975 to 18.95 lakh tones
in 1990. Biscuits contributes to over 33 percent of the total of bakery and above 79
percent of the biscuits are manufactured by the small scale sector of bakery industry

12

comprising both factory and non-factory units.

The capacity of wafer biscuits is 60 MT and the cost is Rs.56,78,400 with a motive
power of 25 K.W. Indian biscuit industry has occupied around 55-60 percent of the entire
bakery . Few years back, large scale bakery manufacturers like Cadbury nestle, and
broke bond tried to trade in the biscuit industry but couldn't hit the market because of the
local companies that produced only biscuits.

The Federation of Biscuit Manufacturers of India (FBMI) has confirmed a bright future
of India Biscuits Industry. According to FBMI, a steady growth of 15 percent per annum
in the next 10 years will be achieved by the biscuit industry of India. Besides, the export
of biscuits will also surpass the target and hit the global market successfully. GROWTH
in the over 40-year-old Indian biscuit industry has remained slow. Back-of-the-envelope
calculations will show that per capita consumption is less than Rs 3 per month on biscuits
or less than Rs 15 per household per month. According to the Federation of Biscuit
Manufactures of India (FBMI), the biscuit industry in India in the organized sector
produces around 60% of the total , the balance 40% is contributed by the unorganized
bakeries.
The by organized players is estimated to be 1561, 000 tones, for the year 2005, which
means if we include the unorganized sector the total tonnage should be at least 2,600,000.
The industry consists of 3 large-scale manufacturers, around 50 medium scale brands and
2500 small-scale units in the country. The unorganized sector is estimated to have

13

approximately 30,000 small & tiny bakeries across the country.

The major brands are - Britannia, Parle, ITC, Priyagold, Cremica, Dukes, Anmol, Priya,
etc besides various regional and state brands. Biscuit industry, which was reserved in the
small-scale industry sector, was unreserved in 1997-98, based on the recommendations of
the Abid Hussain Committee.

The annual of biscuit in the organized sector continues to be predominantly in the small
and medium scale sector before and after de-reservation. Biscuit witnessed an annual
growth of 10% to 12%, up to 1999-00.

According to the biscuit manufacturers federation, the annual growth of overall biscuit
industry showed a decline of 3.5% in 2000-01, mainly due to 100 percent hike in central
excise duty (from 8 % to 16%). in the year 2001-02 increased very marginally by
2.75%, whereas in 2002-03 the growth was around

RECENT TRENDS:

14

This is according to a study done by Market Search, a Mumbai-based market research

agency which has attempted to explain the dynamics of the Indian biscuit market.
Having just two national players, Parle and Britannia, the prices have remained almost
constant for the past few years in most categories and in some categories the prices have
actually decreased to 1997-98 levels. As per the study, the market is even now dominated
by basic biscuit categories such as Glucose and Marie which `aim to satisfy hunger' and
have little success in moving up the value chain. The bottom-line is that the biscuit
market seems reluctant to move up the value chain. Tracking the factors holding back the
growth of the biscuit industry in India, Market Search has arrived upon the following
points:
Disguised monopoly

- Although at all levels there are just two major players, Parle and Britannia, a closer look
at the State-level markets show the presence of strong regional players such as
Bakeman's, Priya Gold, Shalimar, Windsor and Champion - brands present in almost all
markets. Thus for the two national players, each State market is similar to a perfectly
competitive market, each with its own dynamics.
The competitive scenario at the national level is more of a disguised duopoly than a real
one. This has held the prices in check for a long time.

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Freebie-driven purchase behavior

- A slew of successful gift offers/schemes from the biscuit marketers over the last two
years has led to a situation where the choice of brand is driven by the gift solely and not
by the brands. More and more marketing budgets are being spent on below-the-line
promotions and less on brand building.
According to the research, the delivery efficiency of schemes and gift offers in Indian
FMCG markets is just about 60 per cent, leaving the rest of the potential customers
disappointed with the brand.
Apart from the long-term damage to the brands, these gift-laden schemes have started
damaging the brand in the short term and even the indifference of their distribution
channels at times leads to pilferage of these gifts.

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Superior packaging
- However, biscuits' packaging has undergone a swift transformation. From Britannia's

functional protective blister wraps, which prevent breakage, to Parle's stylish and enticing
BOPP offering, packaging has been completely transformed. Both the players are now
trying to differentiate their brands to reflect their superior quality through superior
packaging.
This up gradation in packaging has been neutralised by multi-unit packing, thereby
effectively neutralizing the potential premium for superior packaging.

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Discounts

- The other trend in this industry is the competitive discounting of popular and premium
brands. This trend has not spared even the large brands, such as Parle G. Such
competitive discounting, even on low-value products such as Glucose biscuits, has led to
stagnation of top line and erosion of bottom-line.
The impact of this is being felt in the biscuit makers' inability to invest in brand building
activities and thus move the market away from the low-priced basic categories to the
middle and high-end `snacking' and `indulgence'-driven categories.
While the Indian market is moving towards superior products in all categories, biscuits
are the odd ones out, sticking to basic products in its own category. There is still scope to
finely segment the market through different value propositions in taste, need and image,
as per the latest report on the biscuit market dynamics prepared by Market Search.

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2.2 ABOUT COMPANY

In 1929 a small company by the name of Parle products emerged in British dominated
India. The intent was to spread joy and cheer to children and adults alike, all over the
country with its sweets and candies. The company knew that it wouldnt be an easy task,
but they decided to take the brave step. A small factory was set up in the suburbs of
Mumbai, to manufacture sweets and toffees. A decade later it was upgraded to
manufacture biscuits as well. Since then, the Parle name has grown in all directions, won
international fame and has been sweetening people's lives all over India and abroad.
Apart from the factories in Mumbai and Bangalore Parle also has factories in
Bahadurgarh in Haryana and Neemrana in Rajasthan, which are the largest biscuit and
confectionery plants in the country. Additionally, Parle Products also has 7 manufacturing
units and 51 manufacturing units on contract. Parle Products with its wide platter of
offering of biscuits and sweets like Parle-G, Krackjack, Monaco, Melody, Mango bite
and many others since 1929 is also actively engaged to change & uplift the social face of
India. As a part of Corporate Social Responsibility Policy Parle is keenly involved in the
overall development of younger generation with focused endeavor to built New Face of
India and spread happiness & joy all over.

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Parle Centre of Excellence as an institution is dedicated to enrich the lives of people

through conducting various cultural programs across all region to facilitate the all round
development of the children. Every year, Parle organises Saraswati Vandana in the state
of West Bengal during the festival of Saraswati Puja, inviting schools from all across the
state to participate. The event is one of much fanfare and celebration, keeping alive the
culture and traditions of ages. Our involvement in cultural activities has seen the
inception of Golu Galata in Tamil Nadu, held during Navratri. Its gives a platform to all
the members of a household to showcase their creativity and being judged by immanent
personalities. Thousands of families participate and celebrate the occasion on a grand
scale.
These events give us a chance to interact with children on a one-to-one basis, and
promote our belief of fun and health for the whole family.
Parle The world of Happiness.
Parle Products (Parle) is an Indian manufacturer of cookies and confectionery (including
toffees, candies, savories, and mints). The company has a 40% share of the Indian biscuit
and a 15% share of the confectionery market within the country.

The companies major biscuit brands include Parle-G, Monaco and Krackjack; with
principle confectionery brands comprised of Melody, Poppins, Mango bite and Kismi.

Parles facilities include a flagship plant in Mumbai, producing biscuits and

confectionary; while another factory at Bahadurgarh, Haryana manufactures biscuits.

20

Apart from this, Parle has manufacturing facilities at Neemrana, Rajasthan and at
Bangalore, Karnataka. The factories at Bahadurgarh and Neemrana are amongst the
largest biscuit and confectionary manufacturing facilities in India. In addition, to
complement its wholly-owned facilities, the company has a further 14 manufacturing
units for biscuits; and five units for confectioneries operating under contract.

The companies distribution network is a major strength for Parle. Parle products are made
available to consumers, even in the most remote places and in the smallest of villages.
The company has around 1,500 wholesalers, serving in excess of 425,000 retail outlets.
In addition, Parle maintains a 200 strong dedicated field sales force to service wholesalers
and retailers. The company also has 31 depots and cost and freight (C&F) agents
supplying goods to the distribution network.

Parles marketing philosophy emphasizes catering to the masses. Consequently, most

Parle offerings are in the low and mid-range price segments. However, the company also
manufactures a variety of premium products for up-market, urban consumers.

Parles international operations consist of serving markets in the Middle East, Africa,
South America, Sri Lanka, Australia and North America. A concerted effort is made to
target Indian expatriate communities in these countries. To further enhance its
international reputation and open up new markets, the company is in the process of
obtaining an ISO certification.

21

Parle Products emerged in British dominated India. The intent was to spread joy and
cheer to children and adults alike, all over the country with its sweets and candies. Since
then, for almost 80 years, Parle Products has been Indias largest manufacturer of biscuits
and confectionery. Makers of the worlds largest selling biscuit, Parle-G, and a host of
other very popular brands, the Parle name symbolizes quality, nutrition and great taste.
With a 40% share of the total biscuit market and a 15% share of the total confectionary
market in India, Parle has grown to become a multi-million dollar company. While to
consumers its a beacon of faith and trust, competitors look upon Parle as an example of
marketing brilliance. Hygiene is the precursor to every process at Parle. Using the most
modern equipment, ensuring the same perfect quality across the nation and abroad; we
deliver the best product of long-lasting freshness. With products designed keeping both
health and taste in mind, Parle appeals to both health conscious mothers and fun loving
kids. The great tradition of taste and nutrition is consistent in every pack on the store
shelves, even today. The value-for-money positioning allows people from all classes and
age groups to enjoy Parle products to the fullest. Parle products have been shining with
the golds and silvers consistently at the Monde Selection ever since they were first
entered in 1971. Monde Selection is an international institute for assessing the quality of
foods and is currently the oldest and most representative organization in the field of
selecting quality foods worldwide. Parle has more than 50 manufacturing units and equal
number of distribution points spread all over India and abroad.

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CORE VALUES OF COMPANY

An in-depth understanding of the Indian consumer psyche has helped Parle evolve a
marketing philosophy that reflects the needs of the Indian masses. With products
designed keeping both health and taste in mind, Parle appeals to both health conscious
mothers and fun loving kids. The great tradition of taste and nutrition is consistent in
every pack on the store shelves, even today. The value-for-money positioning allows
people from all classes and age groups to enjoy Parle products to the fullest.

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PRODUCTS OF THE COMPANY:

Parle G
The taste, energy and nourishment Parle-G offer, along its quality and value-for- money,
contributes to making its an unchanged success. Parle-G is the winner of 8 Gold and
Silver awards at the method selection
Share the company of great taste anytime, anywhere with Monaco. A light crispy biscuit
sprinkled with salt, Monaco adds a namkeen twist to lifes ordinary moments.

24

Heres a choco biscuit that flirts with your taste buds.

Seek out the chocolate chips that aren't really hidden.
And relish a delectable experience as they melt in your
mouth. Also know to work as an effective icebreaker its
easy to see why its tasty itna, ki dil aaj

The ingredients that go into making this prized cookie are a

well-guarded secret. What is, is the effect it has on those who
eat it. A cookie with a reputation for romance. Indulge in the
sinful taste of Milano and everything that follows it.

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Digestive Marie will change your daily dipping and

sipping routine; making it more enjoyable and
much healthier.
With five times more fibre than the regular Marie,
you can actually see the differences in Digestive
Marie. With lower fat and calories than other
digestive biscuits, Digestive Marie helps you stay Active-Lite all day Yahi Marie, Sahi
Marie.

Your favorite Marie biscuit, Parle Marie is now even

more exciting. Its lighter. Its crispier. And its
tastier. Making it even more appealing than
before.So the next time youre hanging out with your buddies, just tear open a pack of
Parle Marie. And immerse yourself in an engaging conversation and an even more
engaging taste.

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From boy-next-door to Super Boy, no thats not the

plot for the next Hollywood blockbuster its the
effect of Milk Shakti. The Shakti of milk fortified with the goodness of honey, a
zabardast combo that even ace batsman Dhoni swears by. So get that cape out and head
straight to for a pack of Milk Shakti toda

Mouth watering cookies that youll want to nibble as sweet

nothings. Not to mention, always have them within your reach.
The delicious taste of butter, sugar and milk in an all-you-canhave tasty offering

27

A
crispy cracker that adds a namkeen zing to the usual
biscuit. Goes well with a cup of tea, an evening snack
or an occasional namkeen thought. Just bite in and let
the rich golden texture melt in your mouth.

Share the company of great taste anytime, anywhere with Monaco. A light crispy biscuit
sprinkled with salt, Monaco adds a namkeen twist to lifes ordinary moments.

28

29

With a perfect blend of Caramel & Elaichi, the new Parle

Kismi Gold is bound to take romance to an entirely different
level and make it more irresistible than ever before. Have one
to experience romance at its best.

Aka the 'Maha' Tasty Bar. And true to its character, its big
on size and on taste. Its distinct elaichi (cardamom) flavour
has won itself the
No.1 spot as the largest selling toffee bar in India. Why
argue with a billion people, just bite into one yourself and
you too will agree.

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Its everything that the Kismi Toffee Bar is, only smaller. Wrapped in the distinct flavour
of elaichi (cardamom) this toffee is sure to send your sweet tooth on a joyride.

Give the orange to a friend and the mango to a stranger. Or

try the lemon for a neighbour and the strawberry for a
teacher. Give the black currant to the school bus driver and
the pineapple to anyone else you please. With so many
flavours in each pack of Poppins, you will have only one thing to say to everyone you
meet; "Doon Kya".

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The glider got copied and became a jet plane. Western hits got copied and became Anu
Malik songs. The typewriter got copied and became a keyboard. Similarly, we have
managed to copy the tangy flavour of raw mangoes in a candy which is a little sour, a
little sweet and certainly a little mischievous. We call it Kaccha Mango Bite. It truly is a
kacche aam ka copy

Need a quick escape from everything ordinary? Just pop a

Mango Bite and dive into a tropical mango paradise. Sit

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back, roll it around and enjoy one wave after another of juicy mango treats that go on and
on and on.

Caramel meets chocolate to yield an outcome nothing less

than delectable. Parle Melody comes with an irresistible layer
of caramel on the outside and a delightful chocolate filling
within. Pop it in your mouth and relish the unique
experience. It wont be too long before you find yourself
asking the age old question Melody itni chocolaty kyon hai?'

Orange: Tickle your senses with Parle Orange

Kream The tangy orange cream between two
scrumptious biscuits makes for a real treat.
Age no bar!

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Summary of Human resource management

Meaning of Human Resource Management
Human resource management is a process of bringing people and organization together
so that the goals of each are met. It is the part of the management process which is
concerned with the management of human resource is an organization.

34

It may be defined as the art of procuring, development, and maintaining competent work
force to achieve the goals of an organization.
Human resource management is the planning, organizing, directing and controlling of
the procurement, development, compensation, integration, maintaining and separation of
human resource to the end an organizational goals According to Flippo
Personnal management involves the tasks of handing the human problems of an
organization and is devoted its acquiring, developing, utilizing, and improvement is
industrial relations According to R.G. Gokhle.

Nature of Human resource management

Pervasive force
Action oriented
Individually oriented
People oriented
Development oriented
Integrating oriented
Inter-disciplinary function
Continuous function

Objectives of HRM

To help the organization reach its goals

To employ the skills and abilities of the workforce
To be ethically and socially responsive to the needs of society
To communicate HR policies to all employees
To develop and maintain a quality of work life
To increase to the fullest the employees job satisfaction
To provide the organization with well-trained
To provide the organization with well-motivated employees

HRM consists of numerous activities

Equal employment opportunity (EEO) compliance

35

Job analysis
Human resource planning
Recruitment, selection, motivation, and orientation
Performance evaluation and compensation
Training and development
Labor relations
Safety, health, and wellness

-:Difference between traditional HRM and Strategic HRM:-

Why is it important of HRM?

Extremely high competition

More countries with low wages & high skilled workers

36

Rapid technological advances

Changing legal, political & social realities
Changing values & educational levels
Changing consumer demands

HRM Activities

Strategy Formulation
Human Resource Planning
Recruitment & Selection
Appraisal & Performance Mgt.
Reward Management
Training & Development
Employee Relations
Administration

Human Resource Planning Process

EXTERNAL ENVIR.

INTERNAL ENVIR.

DEMAND FOR LABOUR

SUPPLY OF LABOUR

ESTIMATE OF IMBALANCE
ACTION PLANS
recruitment; training & development;
redundancy, dismissals; redeployment;
employee relations; organisation development
IMPLEMENT & REVIEW

37

The Recruitment & Selection Process

Human resource planning

Job analysis

Recruitment

Selection

Induction

38

Functions OF HRM

Employment
Relations among Departments
Promotion and Career Path
Salary and allowances
Job Evaluation and Standards
Performance Measurement
Training and development
Selection of Human Resources,
Dismissal
Job Description

Range of HRM

Challenges of HRM

Globalization
Technological changes
Political and legal changes

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Social factors
Trends in the nature of work
Work force diversity
Changes in 21st century impacting HRM

Qualities of a HR Manager

Problems-solving
Intelligence
Sense of vocation
Leadership Qualities
Capacity for persuasion
Integrity
Cooperation
Coordination
Feedback

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Research Methodology
This chapter aims to understand the research methodology establishing a framework of
evaluation and revaluation of primary and secondary research. The techniques and
concepts used during primary research in order to arrive at findings; which are also dealt
with and lead to a logical deduction towards the analysis and results.
41

Research methodology has its special significant in solving operational & planning of
industries to gaining new knowledge relative problems.

Research design
The research design applied here was descriptive research & exploratory research design.
In case of descriptive research, we know the problem, we just have to find the solution to
the problem. Generally descriptive research design is applied after exploratory research
design.

Methods of Descriptive Research Design

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1. Survey
2. Interviews
3. Questionnaires
4. Other observations

DATA COLLECTION
This report is based primary and secondary data. Primary Data is collected by survey
and personal interviews.
Secondary data is collected by the study of various reports. The reports studied under
secondary data.

THE DATA SOURCE

43

The data has been taken from two sources

Primary data source

The primary data source has been collected through questionnaire by

Personally interviewing each respondent on a number of queries structured
in a questionnaire.

Secondary data source

Secondary data was collected from following sources

Prior research reports
Websites
Books
Personal consultation

THE AREA OF WORK

The investigation is around 100km. of Bareilly city. The reason for choosing this design
is to get responses from the industries.
The report is the result of a survey which was undertaken

44

around 100 Km. from Bareilly city. The objectives of the project have been fulfilled by
getting response from industries about the HR policies through a personal Interview in
the form of a questionnaire.
Another objective of this project has been to getting responses of
employees about their HR policies through questionnaire.
The responses available through the questionnaires are used to evaluate the
HR policies of the

industries and to know the employees opinion about their HR

policies. Parle is willingness to analysis the internal and external environment of the
industries.
The project also covers an analysis the job satisfaction of the employees.

THE SAMPLE SIZE

The sample size consists of 10 units of the industries around the 100 km.
from Bareilly.
The list of following companies is mention below under:1. L.H. Sugar Factories Ltd.

45

2. DABER INDIA LTD.

3. BRITANNIA
4. Nestl
5. CENTURY PULA & PAPER
6. Perfetti Van Melle India Pvt. Ltd.
7. B.L. Agro. (P) Ltd.
8. Marcury Delicious Food Products (P) Ltd.
9. Ashok Leyland.
10. Bajaj Auto Ltd.
10 employees of each company were randomly selected and their opinion about their
human resources policies was taken up.

LIMITATION OF STUDY

1-This project is based on the method of HR policies and due to constraint of time
is not possible to work on all tools and techniques of HR policies.
2- The data collection is also limited.
3- This project report is based on my own perception and finding so it can not use
for generalizing purpose.

46

4-Data are extracted from various employees and secondary sources so any error in
the statement will subsequent affect the company R&S process.

47

Data Analysis
For Employer
48

Ques: - what is the sector of this industry?

1) Private Sector
2) Public Sector
3) Joint Sector

Conclusion:-

By this question, I come to know that 60%

sector , 30% in public sector and 10% in joint sector.

Ques: - What is scale this industry?

1) Large Scale
49

industries are private

2) Medium Scale
3) Small Scale

Conclusion:- Answering this question is industries having 70% in large scale , 20%
in medium scale and 10% in small

Ques:- What is the number of manpower in your organization?

1) Staff

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2) Company roll
3) Contract based
4) Casual based

Conclusion:- Answering this question 20% employees are in staff, 35% employees are
in company roll, 25% employees are in contract based and 20% employees are in casual
based.

Ques: - What are the methods adopted to improve productivity?

1) Productivity improvement
2) Quality improvement
3) TPM

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4) Other methods

Conclusion:- Answering this question 30%

industries are adopting productivity

improvement method, 30% industries are adopting quality improvement method, 30%
industries are adopting TPM method and 10% industries are adopting others
improvement methods.

Ques:- Do you have medical reimbursement scheme?

1) Yes
2) No

52

Conclusion:- Answering this question 90% industries are having medical

reimbursement scheme.

Ques:- Are you providing canteen facilities?

1) Yes
2) No

53

Conclusion:- Answering this question 90% industries are having the canteen facilities.

Ques:- What is the age of retirement of employees of this industry?

1) 56- 58 Years
2) 5860 Years
3) 60- 62 Years

54

Conclusion:- Answering this question 20%

industries are having employees

retirement age 56-58 years, 50% industries are having employees retirement age 58-60
years and 30% industries are having employees retirement age 60-62 years.

Ques:- Do you have career plan for employees?

1) Yes
2) No

55

Conclusion:- Answering this question 90% industries are having career plan for their
employees.

Ques:- Do you have services gifts scheme?

1) Yes
2) No

56

Conclusion:- Answering this question 80%

industries are having services gifts

scheme.

Ques:- Do you have your own transport facilities?

1) Yes
2) No

57

Conclusion:- Answering the question 90%

industries are having own transport

facilities.

Ques:- How much amount is deducted from transport Facilities?

1) 200-400 Rs.
2) 400-600 Rs.
3) 600-800 Rs.
4) More than 800 Rs.

58

Conclusion:- Answering this question 10% industries are deducted 200-400 rs , 20%
industries are having 400-600rs, 40% industries are having 600-800rs and 30%
industries are deducted more than 800 rs.

Ques:- How much conveyance allowance is given to employees?

1) 200-400 Rs.
2) 400-600 Rs.
3) 600-800 Rs.
4) More than 800 Rs.

59

Conclusion:- Answering this question 20% industries are given 200-400rs conveyance
allowance, 30% industries are given 400-600rs, 30% industries are given 600-800rs and
20% industries are given more than 800rs.

Ques:- Do you have house rent allowance?

1) Yes
2) No

60

Conclusion:- Answering this question 90%

industries are having house rent

allowance.

Ques:- How much amount is deducted from house rent allowance?

1) 200-500 Rs.
2) 500-800 Rs.
3) 800-1100 Rs.
4) More than 1100 Rs.

61

Conclusion:- Answering this question 20% industries are deducting 200-500rs from
house rent allowance, 30%

industries are deducted 500-800rs, 40% industries are

deducted 800-1100rs and 10% industries are deducted more than 1100rs .

Ques:- Do you have overtime facilities?

1) Yes
2) No

62

Conclusion:- The result of this question came as 90% industries are having overtime
facilities for their employees.

Ques:- Do you have childrens allowance?

1) Yes
2) No

63

Conclusion:- The result of this question came as 80% industries are having children
allowance for employees.

Ques:- Are you providing Bonus?

1) Yes

64

2) No

Conclusion:- By this question 90% industries are providing bonus for their
employees.

Ques:- What is the method of calculation of Bonus?

1) As per HR policy
2) As per Govt. norms
65

3) Both of these

Conclusion:- By this question 70% industries are adopting both methods i.e. as per
HR policy and as per govt. norms.

Ques:- Do you have incentive schemes?

1) Yes
2) No

66

Conclusion:- Answering this question 90% industries are having incentive schemes.

Ques:- Do you have any Awards?

1)

incentive

2) Attendance Award
3) Star of the month
4) Quality control Award

67

5) All of these

Conclusion:- Answering this question 90% industries are having all of these awards
relative to the industries.

For Employees
Ques:- What is your age?
1) 20 35 Years
2) 35- 50 Years
3) 50 65 Years
68

Conclusion:- Answering this question 40% employees are 20-35 years, 50%
employees are 35-50 years and 10% employees are 50-65 years.

Ques:- Do you agree with your training programs?

1) Yes
2) No

69

Conclusion:- Answering this question 90% employees are agree with your training
programs.

Ques:- Are you satisfied your canteen facilities?

1) Yes
2) No

70

Conclusion:- Answering this question 90% employees are satisfied your canteen
facilities.

Ques:- Are you agree with your medical facilities?

1) Yes
2) No

71

Conclusion:- Answering this question 90% employees are agree with your medical
facilities.

Ques:- Are you satisfied your health scheme policy?

1) Yes
2) No

72

Conclusion:- Answering this question 70% employees are satisfied with

your health facilities.

Ques:- Are you satisfied your welfare programs?

1) Yes
2) No

73

Conclusion:- Answering this question 80% employees are satisfied with your welfare
programs.

Ques:- Are you having house rent allowance?

1) Yes
2) No
74

Conclusion:- Answering this question 80% employees are having house rent
allowances.

Ques:- Are you satisfied your Grievance handing procedure?

1) Yes
2) No

75

Conclusion:- Answering this question 90% employees are satisfying with your
grievance handing procedure.

Ques:-Are you agree your promotion policy?

1) Yes
2) No

76

Conclusion:- Answering this question 90% employees are agree with your promotion
policy,

77

Finding
Of
This Study

78

1) According to finding this study i.e.60% industries are the private sector,
25% in public sector & 15% in joint sector.

2) In the study industries are adopting all the health facilities i.e. Drinking ,
lighting , cleaning & Disposal.

3) According to this study the companies having fair safety of acquirement in

their industries and i.e. they do not provide proper guideline for using
machines.

4) In this report companies are provide proper leaves benefit with out any
additional deduction in the salaries.

5) In this report mostly industry adopting duality improvement method to

improving their productivity in plant for safety measurement for
.
6) In the industry industries having the fair medical facilities in their industry
i.e. on the plant hospital facilities.

7) According to this study industries are providing the canteen facilities &
also having the free of cost with out any deduction deduction.

8) In this study the average age of retirement of employees 58-65 years.

79

9) In this study mostly

industries are having the career plan for their

employees & also having the gift and cash scheme for their employees.

10) In this report industries are having the own transport facilities with
deduction Rs.600-800.

11) The transport facilities are only the 50Km. surrounding the industries plant
but they providing more then 800Rs. For the conveyance allowance.

12) In this study that

industries are providing the career plan for their

employees they provide the gift and cash scheme for their employees .

13) According to this study 95%

industries are having the house rent

allowance with deduction 600-800Rs. A rounding the 50Km. of the plant.

14) In this study the industries are having the over time allowance according
govt. norms & their HR policy.

15) In this study

industries are providing the bonus for their employer

according the govt. norms.

80

16) In this study employees are satisfied with the companys

policy and performance analysis.

81

promotion

82

SUGGESTION
AND
RECOMMENDATION

83

1) The

industry must be having proper training programs for their

employees to improving their skilled. Some training methods are below

under:

Job rotation

Sensitivity training

Simulation exercise

Incident method

Conference

Lectures

2) The industries must be having the all the necessary health facilities in the
plant of

i.e. having fire facilities, monthly health facilities and

ambulation facilities.

3) The industry must be adopting duality improvement methods for increase

their productivity. Some methods are suggest under as below:

decision program chart.

International organization for standardization.
Quality management system.
Six Sigma.
84

4)

The

Total productive maintenance.

industries must be providing canteen facility free of cost there

employees.

5) The

industries must be having career plan for their employees to

developing there skills i.e. management games,

play-role and management grid.

6)

The

industries must be having own transport facilities with minimum

deduction surrounding 65Km. from the plant.

7) The industries must be providing house rent allowance according to the

location with minimum deduction.

8) The

industries must be having

incentive to increase their productivity

i.e. welfare provision, safety provision and health provision plans.

85

9) The

industries must be having the fair promotion policy for the

employees

and

management

i.e.

performance

evaluation,

360 o

performance appraisal and task analysis.

10) The industries must be providing the children allowance and also having
own school for the employees childrens.

11) The employees want to increase their conveyance allowance and also the
house rent allowance

12) The employees want to fair welfare measurement method i.e. equal
allowances and job analysis.

13) The

industries must having proper communication methods between

employees and employer. Some communication methods are below

under:

Open door communication

Routine checking.

86

14) The industries are having proper grievance handing

procedures foe solving employees problems at least minimum

time.

87

88

ANNEXURE
QUESTIONNAIRE

For employer
Name and address of the company:-

89

Name and Telephone no. and destination of the person to be contacted for
clarification:-

Ques 1:- what is the sector of this industry?

1) Private Sector
2) Public Sector
3) Joint Sector

Ques 2:- What is scale of this industry?

1) Large Scale
2) Medium Scale
3) Small Scale

Ques 4:- What is average age of employees in your industry?

1) 20 35 Years
2) 35 50 Years
3) 50 65 Years

Ques 5:- What is an average service of employees in this industry?

1) 5 10 Years
2.10 15 Years
3) 15- 20 Years

90

Ques6:- What is the number of manpower in your organization?

5) Staff
6) Company roll
7) Contract based
8) Casual based

Ques10: - What are the methods adopted to improve productivity?

5) Productivity improvement
6) Quality improvement
7) TPM
8) Other methods
Ques11:- Do you have medical reimbursement scheme?
1) Yes
2) No

Ques12:- Are you providing canteen facilities?

1) Yes
2) No
Ques14:- What is the age of retirement of employees of this industry?
1) 56- 58 Years

91

2) 5860 Years
3) 60- 62 Years

Ques16:- Do you have career plan for employees?

1) Yes
2) No
Ques17:- Do you have services gifts scheme?
1) Yes
2) No

Ques19:- Do you have your own transport facilities?

1) Yes
2) No

Ques20:- How much amount is deducted from transport Facilities?

1) 200-400 Rs.
2) 400-600 Rs.
3) 600-800 Rs.
4) More than 800 Rs.
Ques21:- How much amount is the conveyance allowance given to employees?
1) 200-400 Rs.
2) 400-600 Rs.
3) 600-800 Rs.

92

4) More than 800 Rs.

Ques22:- Do you have house rent allowance?
1) Yes
2) No
Ques23:- How much amount is deducted from house rent allowance?
1) 200-500 Rs.
2) 500-800 Rs.
3) 800-1100 Rs.
4) More than 1100 Rs.

Ques24:- What is the timing of shift for working employees?

1) 6 AM - 2 PM
2) 2 PM 10 PM
3) 10 PM 6 AM
4) 8 AM 5 PM
5) All of these

Ques25:- Do you have overtime facilities?

1) Yes
2) No

Ques26:- Do you have childrens education allowance?

1) Yes

93

2) No
Ques27:- Are you providing Bonus?
1) Yes
2) No

Ques28:- What is the method of calculation of Bonus?

1) As per HR policy
2) As per Govt. norms
3) Both of these

Ques29:- Do you have incentive schemes?

1) Yes
2) No

Ques30:- Do you have any Awards?

1)

incentive

2) Attendance Award
3) Star of the month
4) Quality control Award
5) All of these

94

For Employees

Ques1:- What is your age?

1) 20 35 Years
2) 35- 50 Years
3) 50 65 Years

Ques2:- Are you agree with your training programs?

1) Yes
2) No

Ques3:- Are you satisfy your canteen facilities?

1) Yes
2) No
Ques4:- Do you agree with your medical facilities?
1) Yes
2) No
Ques5:- Are you satisfied your health scheme policy?
1) Yes
2) No
Ques6:- Are you satisfied your welfare programs?

95

1) Yes
2) No

Ques:- Are you having house rent allowance?

1) Yes
2) No
Ques:- Are you satisfied your Grievance handing procedure?
1) Yes
2) No

Ques:-Are you agree your promotion policy?

1) Yes
2) No

BIBLLOGRAPHY
1Singh A.K. Human resource management
2 Flippo Edwin B., Human resource management

96

3 Jha A.K., Management of human resource

4 ASWTHAPA K, Human resource management
5 Human resource management review IFCIA Unv.
6 Parle web site and library (www.parleproductpvt.ltd.com )
7 Internet (google.com)
8. Kumar Ashok, Encyclopedia of HUMAN RESOURCES
9. Times of India dated 12-08 08

97