Professional Documents
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Patrick Mackaaij
is an information distribution coordinator. He is specialized
in technical issues and optimizing processes.
AUTOMATIC LOGIN
WITH SAML
Different login names and passwords for various applications
are a daily annoyance for end users. You can facilitate automatic
logins using SAML (Security Assertion Markup Language) for
employees, customers and partners using the single sign-on
principle. This means they only need to log in once, after which
they can seamlessly use the organizations applications, even via
the internet.
What is SAML?
The end user can use the same login credentials for all applications
Provider (IdP).
that is not coded securely enough. News about passwords leaked due
to insufficient security are not uncommon.
For administrators, it is a benefit that logging in is managed
a second factor such as a code sent to their smartphone. The IdP then
assigns the user credentials that enable the user to automatically log
WORKING SMARTER
customers and partners across the globe can use single sign-on,
between the end user or the tunnel on one side and the tunnel or
common for VPN, while LDAPS uses various lines with a mix of a
Editorial
Controller to the internet since Windows Server 2008. You can further secure the server
www.scribd.com/TOPdesk
Another option is limiting the traffic to the Domain Controller using stateful inspection.
Are you currently using a VPN connection to TOPdesk SaaS? Contact your account
Microsofts Active Directory Federation Services (AD FS) can operate as an IdP for SAML.
This is also true for the Microsoft-hosted Azure Active Directory. The settings required for
Do you not yet have an IdP, or has your Active Directory not yet been set up to function
as such? You could call in an organization that supplies network management to take
directly or through a proxy, as documented on the TOPdesk Help & Support website:
http://bit.ly/1KAuUbb.
You also need the TOPdesk licence for web authentication, along with a few days of
consultancy to set up the SAML link. You can read more about this in our documentation
Our consultants can also help you update your TOPdesk environment. Get in touch
with your TOPdesk account manager to discuss your options.