IRENE RODRIGUEZ

1204 Doucette Dr. Las Vegas, NV

Nadridgarcia12@gmail.com (702) 541-1771

https://www.linkedin.com/pub/irene-rodriguez/ba/624/14b

SALES ACCOUNT MANAGER BUILD NEW/UNTAPPED MARKETS,

OOSUCCESSFULLY GROW ACCOUNT REVENUES CLIENT RETENTION AND CUSTOMER
SERVICE
Summary:

More than 17 years experience in legal administration and support with highly innovative
skills in problem-solving, windows OS, Microsoft Office Suite, 60WPM
Strong communication, bilingual (English-Spanish), organizational, and team work skills.
Awarded promotions and company recognition for hard work and dedication.
Highly creative, recognized as a results oriented and solution-focused individual.
Adaptable to change and strong desire for professional growth.
Ability to train, motivate, and supervise customer service employees.
Independently sets personal goals and deadlines to reach targets.
Energetic, committed, win-win attitude and professional at all times.
Organized, focused, and effective communication skills.
Ability to maintain and expand customer base through creative marketing and sound
cultivation of customer networks.

PROFESSIONAL CAREER
Workers Compensation Manager | Greenman, Goldberg, Raby & Martinez | Aptil
2004 May 2015

Open to close of Workers Compensation claims I was in constant contact with

clients.
Managed case loads, requested medical files, managed attorney calendar.
Maintained in-office calendar and kept track of schedules and appointments.
Answered phone calls phone calls, greeted and assististed visitors, and
handled general administration duties, such as faxing, filing, mailing and
copying.
Prepared Hearings and Appeals evidence packet, making sure all clients were
attending all medical appointments.
Prepared Worker's Compensation disbursements.

Consumer Product Interviewer | IHR Research | Jan. 2002 Jan. 2004

Conducted national surveys and entered survey data into doscati & wincati
Software
Handled automated phone system.
Communicated with public regarding company products.

Executive Secretary| Harrahs Las Vegas | May 2001 Jan. 2003

mmmmmmmmmmmmmmmm

Supervised light duty workers.

Assisted Risk Manger in tracking budgets.

Coordinated Workers Compensation & General Liability.

Planned executive meetings and dictated meetings minutes.
Assembled packets for executive meetings and typed memos and letters as
needed.
Addressed concerns and questions of all customers (Internal & External)

Administrative Assistant | Harrahs Las Vegas | May 2001 Jan 2003

Ordered office supplies and assembled packets for employee meetings.

Arranged settlement checks as required and kept records of MSDS sheets,
General liability and Workers Compensation Claims.

Human Resourcres Clerk| Harrahs Las Vegas | May 1998 May 2001

Evaluated application and instructed potential new hires with computer input.
Ran BPI System putting up job postings.
Was in charge of all Spanish speaking applicants and new hires.
Trained new hires on company procedures.
Assisted in termination process.
Conducted job fairs.

EDUCATION
Mohave Community College, 1995
Business English
Professional Career Develpoment Institute, 1992
Paralegal Studies
Chicanos Por La Causa, 1983