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20 Replies Latest reply: Feb 23, 2015 6:34 AM by duker

c4rcy Jan 9, 2012 2:47 PM

VNX upgrade
This question has been Answered.
Hello all,
Currently I have a VNX 5300 sitting in my datacenter with File OE version 7.0.35. I am trying to update to 7.0.40 using the ISO, but the Unisphere update manager
can only recognize the upg format. I understand the ISO is for the VNX upgrade tool, but was this bundled in the software suite that was packaged with the system?
Sorry for being a little noobie about this in advance.
Thanks.

Correct Answer
by Michael Gore on Jan 11, 2012 11:41 AM
It almost sounds like one of those files is corrupt. How about downloading 7.0.50.2 and seeing if you get better results?

Helpful Answer by c4rcy

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Rainer_EMC Jan 10, 2012 1:44 AM (in response to c4rcy)

1. Re: VNX upgrade

Just let the USM download the packages thru the Internet

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c4rcy Jan 10, 2012 5:07 PM (in response to Rainer_EMC)

Helpful Answer 2. Re: VNX upgrade

Right, that is pretty much the major hurdle that I'm having right now.
This may be a beginner question as well, but what credentials are used to sign in the SSO server for downloading and upgrading packages? The powerlink nor
community credentials are allowing me access to the online support server. Are there credentials provided in the configuration manual?
Thanks.

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Rainer_EMC Jan 11, 2012 4:51 AM (in response to c4rcy)

3. Re: VNX upgrade

Should be your Powerlink credentials
Sometimes your network / firewall setup prevents this - in this case you can also download the packages needed manually and put them into the correct directory
(USM help will tell you where)
You should be able to download from

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https://support1.emc.com/downloads/downloads_search.htm?productId=563001&name=VNX%20Series&type=3&contentID=12781
Rainer

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mrodrigueza Jan 11, 2012 7:47 AM (in response to c4rcy)

4. Re: VNX upgrade

Ive the same problem than c4rcy
Ive get all suggested files in the VNX Download wizard ( Unisphere Service Manager ) but Im not be able to get the required executable "VNX Upgrade Tool" for
7.0.40.1_emcnas_CD1.iso and pkg_7.0.40.1.tar
Please, how can I get VNX Upgrade Tool ?
Regards

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Rainer_EMC Jan 11, 2012 7:56 AM (in response to mrodrigueza)

5. Re: VNX upgrade

I suggest to try again
BTW 7.0.50.2 was made available for install today
Rainer

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mrodrigueza Jan 11, 2012 8:18 AM (in response to c4rcy)

6. Re: VNX upgrade

Rainer,
but with USM I dont know how 'generate' .upg from .iso
Thanks again

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Michael Gore Jan 11, 2012 8:18 AM (in response to mrodrigueza)

7. Re: VNX upgrade

If you are able to obtain the CD1 iso image and the tar package, all you need to do is put them in a folder with the .upg extension. Example would be "7.0.50.2.upg"
When you launch USM, just point it to the 7.0.50.2.upg directory to begin the File upgrade.

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Rainer_EMC Jan 11, 2012 8:52 AM (in response to mrodrigueza)

8. Re: VNX upgrade

Exactly which ISO ?
There are two types of ISO one for Express Install and one for upgrade.

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Michael Gore Jan 11, 2012 10:13 AM (in response to Rainer_EMC)

9. Re: VNX upgrade

The express install iso cannot be used. It has to be either CD1 of the classic iso or the full DVD iso.

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c4rcy Jan 11, 2012 10:41 AM (in response to c4rcy)

10. Re: VNX upgrade

Hmm..
After I gave Michael's solution a shot I got a new error message this time: "Invalid upgrade package. Message ID 15569387534. Try the operation again. If the
error persists then seek EMC support." This is with a folder name of 7.0.40.1.upg and files: 7.0.40.1_emcnas_CD1.iso and pkg_7.0.40.1.tar
I even made the permissions of the folder accessible to everyone, and still to no prevail.

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Michael Gore Jan 11, 2012 10:45 AM (in response to c4rcy)

11. Re: VNX upgrade

I have not seen that before. Can you try replacing the CD1 iso with the full DVD iso and see if you get the same results?

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c4rcy Jan 11, 2012 11:23 AM (in response to Michael Gore)

12. Re: VNX upgrade

I get the same results when I replace the CD1 iso with emcnas7.0.40.1_DVD.iso.
It's not askimg me to make sure if I have the correct files in the specific folder, but it just gives me an invalid upgrade package message as I noted above.

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Michael Gore Jan 11, 2012 11:41 AM (in response to c4rcy)

Correct Answer 13. Re: VNX upgrade

It almost sounds like one of those files is corrupt. How about downloading 7.0.50.2 and seeing if you get better results?

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c4rcy Jan 11, 2012 12:09 PM (in response to Michael Gore)

14. Re: VNX upgrade

Thanks Michael. I was able to get the upgrade to start installing with the new package. Hopefully it was just my system with the corrupt package and not anyone
else's.
For the CD2 upgrade, is it the same procedure as CD1?

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