HK As Information Society - 2015

Hong Kong as
an Information Society
2015
2015 Edition

Census and Statistics Department
Hong Kong Special Administrative Region

Hong Kong as
an Information Society
2015
2015 Edition

250 6
(852) 2887 9634 (852) 2887 5117
itsurvey@censtatd.gov.hk
Enquiries about this publication can be directed to :
Science and Technology Statistics Section
Fortress Tower Sub-office
Address : 6/F Fortress Tower, 250 Kings Road, North Point, Hong Kong.
Tel. : (852) 2887 9634 Fax : (852) 2887 5117
E-mail : itsurvey@censtatd.gov.hk
Website of the Census and Statistics Department
www.censtatd.gov.hk
20155
Published in May 2015
This publication is available in download version only
Contents
Page
List of Tables
ii
List of Charts
Introduction
vii
Overview
ix
Chapter 1
Operating Characteristics of
the Information and Communication
Technology Sector
Chapter 2
Imports and Exports of Information

and Communication Technology
Goods
11
Chapter 3
Access To and Use of Information

and Communication Technology
23
Chapter 4
Human Resources and Education in

Information Technology
43
Appendices
Terms and Definitions
55
Enquiry Telephone Numbers
67
Means of Obtaining Publications of the

69
2015

Hong Kong as an Information Society 2015

Census and Statistics Department, Hong Kong Special Administrative Region
List of Tables
Page
1.
1. Operating Characteristics of the Information

and Communication Technology Sector
1.1
Table 1.1
Key statistics on the information and

communication technology (ICT)
sector
1.2
Table 1.2
Research and development (R&D)

activities in the information and
communication technology (ICT)
sector
1.3
Table 1.3
Number
of
operators
telecommunications industry
in
1.4
Table 1.4
Business receipts of Internet service

providers by type of services provided
2.
2. Imports and Exports of Information and

Communication Technology Goods
2.1
Table 2.1
Imports and exports of all information

and communication technology goods
16
2.2
Table 2.2
Imports by main supplier and exports

by
main
destination
of
telecommunications equipment
17
2.3
Table 2.3

by main destination of computer and
related equipment
18
2.4
Table 2.4

by main destination of electronic
components
19
2.5
Table 2.5

by main destination of audio and
video equipment
20
2.6
Table 2.6

by main destination of other
information
and
communication
technology goods
21
2015

ii


Page
3.
3. Access To and Use of Information and

Communication Technology
3.1
Table 3.1
Key statistics on access to information

and communication technology (ICT)
28
3.2
Table 3.2
Wireline telephone services
30
3.3
Table 3.3
Public mobile services
31
3.4
Table 3.4
External telecommunications traffic
33
3.5
Table 3.5
Internet services
34
3.6
Table 3.6
Statistics on use of information and

communication technology (ICT) by
households and individuals
36
3.7
Table 3.7
Statistics on use of information and

communication technology (ICT) by
businesses
38
3.8
Table 3.8
Total information technology (IT)

expenditure in the business sector as a
ratio to Gross Domestic Product
(GDP)
39
3.9
Table 3.9
Computerisation in the Government
40
3.10
Table 3.10
Government information technology

staff
40
3.11
Table 3.11
Government spending on information

technology (IT)
41
4.
4. Human Resources and

Education
in
4.1
Table 4.1
Manpower
structure
of
the
information technology (IT) sector by
job category
47
4.2
Table 4.2
Distribution of information technology

(IT) employees by industry grouping
49
4.3
Table 4.3
Graduates of information technology

programmes funded by University
Grants Committee (UGC) by level of
study
51
4.4
Table 4.4
Number of information technology

(IT) courses offered by Education
Bureau for primary and secondary
school teachers by course type
52
2015

iii


Page
4.5
Table 4.5
Number of teachers who had attended

information technology (IT) courses
offered by Education Bureau for
primary and secondary school teachers
by course type
53
4.6
Table 4.6
Information
technology
(IT)
coordinators/IT in-charge of primary
and secondary schools
54
4.7
Table 4.7
Secondary school teachers teaching

information
technology/computer
studies
54
2015

iv

List of Charts
Page
Overview
2013
Chart A
R&D in ICT sector, 2013
20092014
Chart B
External trade of ICT goods, 2009 and
20042014
Chart C
20092014
Chart D
2014
xi
public mobile subscriptions per 100

population, 2004-2014
Proportion of Internet connection in
xii
households, 2009 and 2014
1.
1.1
Number of fixed telephone lines and
1. Operating Characteristics of the Information

2013
Chart 1.1
Distribution of value added of the

information
and
communication
technology (ICT) sector by economic

activity in 2013
1.2
2013
Chart 1.2
Distribution of number of persons

engaged
in
the
information
and
communication technology (ICT) sector

by economic activity in 2013
4.
4.1
4. Human Resources and

Chart 4.1
2014
Education
in
Manpower structure of the information
48
technology (IT) sector by job category,

2014
4.2
Chart 4.2
2014
Distribution of information technology
50
(IT) employees by industry grouping,

2014
2015


Introduction
Over the last two decades, we have witnessed a

period of unprecedented changes in information and
communication technology (ICT) and the pervasive
adoption of an increasing number of ICT-related
products/services such as personal computer,
Internet and mobile phone in business, home and
community. This publication presents relevant
statistical indicators on the developments in various
aspects of ICT for gauging the progress of Hong
Kong towards an information society.
The statistical framework adopted in this

publication mainly follows the international
guidelines on measuring information society
promulgated by the United Nations and the
Organisation for Economic Co-operation and
Development. The statistical dimensions of an
information society cover such aspects as ICT
supply, ICT products, ICT infrastructure, and use of
ICT by businesses, households/individuals and
government. The organisation of the contents of
this publication is as follows:
Chapter 1 highlights the value added and

employment in respect of the ICT sector,
comprising a cluster of industries engaged in
the supply of ICT goods and services in Hong
Kong;
Chapter 2 presents the situation about the

import and export trade of ICT goods;
Chapter 3 portrays the ICT infrastructure as

well as the accessibility and use of ICT in the
business, household and government sectors;
and
Chapter 4 describes the situation of human

resources in respect of information
technology.
2015

vii

Symbols
The following symbols are used throughout the

publication:
N.A.
Not applicable
N.A. Not available
Rounding of figures
Figures or percentages of components may not add

up to the respective totals owing to rounding.
Calculation of percentage changes
Percentage changes are derived from unrounded

figures.
Financial year
-
2013-14201341
2014331
Unless otherwise specified, the symbol -

represents financial year. For example, 2013-14
means the financial year starting from 1 April 2013
and ending on 31 March 2014.
2015

viii

Overview
1.
1.
An information society is featured by the
widespread adoption of information and
communication technology (ICT) in business, home
and the community at large. This is crucial for an
economy to enhance its competitiveness and further
its development towards a knowledge economy.
2.
2. Statistics used for measuring the information

society can be categorised into three main aspects,
viz., ICT supply, ICT infrastructure and ICT use.
The ICT sector comprises a cluster of industries
engaged in the supply of ICT goods and services
which are primarily intended to fulfill or enable the
functions
of
information
processing
and
communication by electronic means, including
transmission and display.
3.
3. Statistical indicators on ICT infrastructure

(such as fixed telephone lines, mobile telephone
subscribers and Internet subscribers) reveal the
degree of readiness of an economy in moving
towards an information society.
4.
4. Demand for ICT goods and services is

measured mainly by statistics on the use of ICT by
businesses, households/individuals and government
as well as the technology for adoption of ICT goods
and services in an economy.
5. 2013
1,393
6.6%
2013 129 800
3.5%
5. In 2013, the value added of the ICT sector

amounted to $139.3 billion, representing 6.6% of
the Gross Domestic Product at basic prices. In
terms of employment size, some 129 800 persons
were engaged in ICT sector in 2013, accounting for
3.5% of the total employment.
2015

ix

6. Industries in the ICT sector are technology

intensive. In 2013, expenditure on research and
development (R&D) in the ICT sector amounted to
$3.8 billion, accounting for 53.7% of the total R&D
expenditure in the business sector of Hong Kong.
The ICT sector also has the highest concentration of
R&D personnel. In 2013, 54.3% of the total
number of R&D personnel (measured in terms of
full-time equivalent) in the business sector were
engaged in the ICT sector.
6.
2013
38
53.7%
2013
54.3%
2013
Chart A: R&D in ICT sector, 2013
2013
R&D personnel in ICT sector as % of total R&D

personnel in the business sector in 2013
2013
R&D expenditure in ICT sector as % of total R&D

expenditure in the business sector in 2013
53.7%
46.3%
54.3%
ICT sector
45.7%
Other business sectors
7. The imports and exports of ICT goods play an

important role in the external trade of Hong Kong.
In 2014, the import value of ICT goods accounted
for 51.5% of the total value of imports of goods.
The corresponding proportion for the total exports
(including domestic exports and re-exports) of ICT
goods was 55.5%.
7.
2014
51.5%
55.5%
2009 2014
Chart B: External trade of ICT goods, 2009 and 2014
Proportion of import value of ICT goods in

the total value of imports of goods
Proportion of total export value of ICT goods in

the total value of exports of goods
100
80
100
45.8
80
51.5
48.3
55.5
51.7
44.5
2009
2014
60
60
%
%
40
20
40
54.2
48.5
2009
2014
20
ICT goods
2015

Other goods

8. After a long period of sustained growth, the

fixed line telephony market in Hong Kong has
become saturated in recent years, maintaining a
level of around 60 fixed telephone lines per 100
population since 2000. In contrast, the number of
public mobile subscriptions has surpassed that of
the fixed telephone lines since 2000 and continued
to grow remarkably, attaining a level of 239 public
mobile subscribers per 100 population in 2014.
8.
2000
60
2000
2014
239
2004 2014
Chart C: Number of fixed telephone lines and public mobile subscriptions per 100 population, 2004-2014
Number (per 100 population)
250
200
150
100
50
0
2004
2005
2006
2007
2008
Fixed telephone lines
2010
2011
2012
2013
2014
Public mobile subscriptions
9.
2004 64.9% 2014

78.7%
2014
31
174
2015

2009
9. During the past decade, Internet usage has

generally been on the rise in Hong Kong. The
proportion of households having personal computers
at home connected to Internet went up from 64.9%
in 2004 to 78.7% in 2014. The robust growth in
the Internet market is largely attributable to the
popularity of broadband access services and the
widespread use of mobile broadband services. In
2014, the number of fixed broadband Internet
subscribers reached 31 per 100 population in Hong
Kong.
The corresponding figure for mobile
broadband subscribers was much higher, being 174.
xi

2009 2014
Chart D: Proportion of Internet connection in households, 2009 and 2014
2009
2014
21.3%
26.7%
73.3%
78.7%
With Internet connection
Without Internet connection
10.
2008/09 2013/14
2 300
10. Education and training in information

technology (IT) enable the supply of human
resources with the right skills in support of the ICT
development and application.
During the
academic years of 2008/09 to 2013/14, the total
number of graduates of the IT programmes funded
by the University Grants Committee hovered around
the level of 2 300 in each academic year.
11.
11. Overall speaking, the availability of an

efficient ICT infrastructure and the widespread use
of ICT in the business community are some of the
enabling factors in shaping the development of
Hong Kong towards a knowledge economy.
2015

xii

Chapter 1 Operating Characteristics of the Information

Introduction
1.1
1.1
Emergence of the "e-Economy" has opened
up a new wave of demand for information and
communication technology (ICT) goods and
services. Businesses taking advantage of the new
technology come forth to capture the opportunities
brought about by this emerging market. New
economic activities take form, while many existing
companies re-orientate their business strategies to
capitalise on these new opportunities.
1.2
1.2 ICT products refer to goods and services that

are primarily intended to fulfill or enable the
functions
of
information
processing and
communication by electronic means, including
transmission and display.
The "ICT sector"
represents a cluster of industries engaged in the
manufacture of and distribution of ICT goods (e.g.
telecommunications equipment and computer as
well as their parts and components) and the supply
of ICT services (e.g. telecommunications network
operation and Internet access services).
1.3
1.3 This Chapter describes the operating

characteristics of the ICT sector in Hong Kong.
Analyses are mainly based on data collected
through the Annual Survey of Economic Activities
conducted by the Census and Statistics Department.
2015


Operating Characteristics of the ICT Sector
1.4 2013
17 100
129 800 2013
3.5%

1.1
1.4 In 2013, there were some 17 100 business

establishments engaged in the ICT sector. Around
129 800 persons were engaged in the sector,
representing 3.5% of the total employment in Hong
Kong in 2013. It should be noted that figures on
the number of persons engaged in the ICT sector
include professional and technical personnel (e.g.
network engineer, technician, programmer, web
portal designer, information technology professional
etc.) and personnel in other occupations (e.g.
clerical and accounting staff). By the same token,
establishments in the ICT sector may also supply a
small amount of non-ICT products or services so
long as ICT goods and services are their main line
of business. (Table 1.1)
1.5 2013
1,393
6.6%
2013 12.2%
1.1
1.5 In 2013, the value added of the ICT sector

amounted to $139.3 billion, representing 6.6% of
the Gross Domestic Product (GDP) at basic prices.
The annual growth of the value added of the ICT
sector in 2013 was 12.2%. (Table 1.1)
1.6 2013
57.8%
41.8%
46.2%
51.7% 1.1 1.2
1.6 In 2013, industries engaged in the distribution

of ICT products accounted for 57.8% of the total
value added of the ICT sector, higher than the
41.8% for those engaged in the provision of ICT
services. The corresponding shares in terms of
employment were 46.2% and 51.7% respectively.
(Charts 1.1 and 1.2)
Research and Development (R&D) in the

ICT Sector
1.7
2013
38
53.7%
1.2
1.7 The ICT sector comprises technology

intensive industries with substantial expenditure on
research and development (R&D) activities. In
2013, business establishments in the ICT sector
incurred a total expenditure of $3.8 billion
(including current and capital expenditure) on R&D.
This represented a substantial proportion of 53.7%
of the total R&D expenditure in the business sector
as a whole. (Table 1.2)
2015


1.8 2013
6 200
54.3% 1.2
1.8 In 2013, the number of R&D personnel

(expressed in terms of full-time equivalent) in the
ICT sector was about 6 200, accounting for 54.3%
of the total number of R&D personnel in the
business sector as a whole. (Table 1.2)
Telecommunications Services
1.9
1.9 The availability of sound telecommunications

infrastructure is crucial to the provision of efficient
and reliable telecommunications services to the
Hong Kong economy. The telecommunications
services in Hong Kong are moving towards an
Internet-based environment in both fixed and mobile
networks. Conventional voice communications
services are increasingly being replaced by
Internet-based communications.
1.10 2014 21
1 4
269
1.3
1.10 In 2014, there were 21 local fixed network

operators 1 and 4 mobile network operators. There
were also 269 telecommunications licensees
authorised to provide external telecommunications
services. (Table 1.3)
1.11 2014 201
2013 159
57.5%
1.3 1.4
1.11 In 2014, there were 201 telecommunications

licensees authorised to provide Internet access
service in Hong Kong. According to the results of
Annual Survey of Economic Activities, the Internet
service providers generated $15.9 billion of business
receipts from Internet related services in 2013, of
which 57.5% were generated from the provision of
basic Internet connection services. (Tables 1.3 and
1.4)
2015

Include all licensees authorised to provide facility-based local fixed

telecommunications services under fixed telecommunications
network services licence, fixed carrier licence or unified carrier
licence using wireline or wireless technology.

Further references
Key Statistics on Business Performance and

Operating Characteristics of the Industrial Sector

Operating Characteristics of the Import/Export,
Wholesale and Retail Trades, and Accommodation
and Food Services Sectors

Operating Characteristics of the Information and
Communications, Financing and Insurance,
Professional and Business Services Sectors
Hong Kong Innovation Activities Statistics
2015



1.1
Table 1.1
(1)
Key statistics (1) on the information and communication technology (ICT) sector
2008
2009
2010
2011
2012
2013
14 458
-
15 338
(+6.1)
15 366
(+0.2)
17 244
(+12.2)
16 804
(-2.5)
17 058
(+1.5)
103 107
-
114 230
(+10.8)
122 383
(+7.1)
133 101
(+8.8)
129 495
(-2.7)
129 780
(+0.2)
Average number of persons engaged per establishment
7.1
7.4
8.0
7.7
7.7
7.6
(%)
Number of persons engaged as a percentage of
employed population (%)
2.9
3.3
3.5
3.7
3.5
3.5
913.9
-
996.9
(+9.1)
1,260.6
(+26.4)
1,458.4
(+15.7)
1,253.8
(-14.0)
1,693.4
(+35.1)
80.8
5.0
70.2
(-13.1)
4.4
95.0
(+35.3)
5.5
115.4
(+21.4)
6.1
124.1
(+7.6)
6.2
139.3
(+12.2)
6.6
Compensation of employees (HK$ billion)
30.8
-
33.9
(+9.9)
37.5
(+10.8)
42.9
(+14.2)
45.8
(+6.8)
47.2
(+3.1)
Gross surplus (HK$ billion)
49.2
-
41.7
(-15.3)
61.5
(+47.5)
73.2
(+19.0)
80.0
(+9.2)
99.3
(+24.1)
Gross additions to fixed assets (HK$ billion)
15.2
-
6.1
(-60.1)
10.9
(+79.0)
11.3
(+4.1)
10.3
(-8.7)
10.2
(-1.5)
Number of establishments
Number of persons engaged
Business receipts and other income (HK$ billion)
Value added (HK$ billion)

(2) (%)
Contribution to Gross Domestic Product (GDP)
at basic prices (2) (%)
(1) 2008
(2) 2015 5
Notes:
Figures in brackets denote percentage changes over the preceding year.

(1) Statistics on ICT sector are available as from 2008.
(2) Figures on GDP refer to the latest statistics released in May 2015.
Source:
Science and Technology Statistics Section, Census and Statistics Department
2015



1.1
Chart 1.1
2013
Distribution of value added of the information and communication technology
(ICT) sector by economic activity in 2013
M anufacturing of ICT
products
(0.4%)
Provision of
ICT services
(41.8%)
Distribution of ICT
products
(57.8%)
Source:
1.2
Chart 1.2
2013
Distribution of number of persons engaged in the information and communication
technology (ICT) sector by economic activity in 2013
M anufacturing of
ICT products
(2.0%)
Distribution of ICT
products
(46.2%)
Provision of
ICT services
(51.7%)
Source:
2015



1.2
Table 1.2
(1)
Research and development (R&D) activities (1) in the information and communication
technology (ICT) sector
2008
2009
2010
2011
2012
2013
(2)
Total R&D expenditure (2) in ICT sector (HK$ million)
As a % of total R&D expenditure in the business

sector
2,697
51.2
2,576
(-4.5)
47.1
2,932
(+13.8)
50.8
3,100
(+5.7)
50.1
3,416
(+10.2)
51.4
3,767
(+10.3)
53.7
(3)
Number of R&D personnel (3) in ICT sector
As a % of total number of R&D personnel in the

business sector
5 770
56.2
5 209
(-9.7)
49.7
5 907
(+13.4)
54.2
5 911
(+0.1)
53.4
6 344
(+7.3)
55.7
6 215
(-2.0)
54.3
(1) 2008
(2)
(3)
Notes:

(1) Statistics on R&D in ICT sector are available as from 2008.
(2) Including expenditure on in-house R&D activities conducted by a local party for itself and/or for other organisations.
(3) In depicting the actual amount of manpower resources deployed to R&D activities, figures on R&D personnel are expressed in
full-time equivalent (FTE), which is estimated on the basis of the total number of man-years devoted to R&D activities during the
reference year.
Source:
2015



1.3
Table 1.3
Number of operators in telecommunications industry
(1)
2004
2009
2010
2011
2012
2013
2014
12
12
14
17
18
21
21
254
(+1.6)
309
(+4.7)
320
(+3.6)
301
(-5.9)
286
(-5.0)
282
(-1.4)
269
(-4.6)
200
(-6.5)
189
(-1.6)
184
(-2.6)
185
(+0.5)
186
(+0.5)
197
(+5.9)
201
(+2.0)
Number of local fixed network operators (1)
Number of mobile network operators

(2)
Number of external telecommunications
service operators (2)
Number of licensed Internet service providers
(1)
(2)
Notes:

(1) Include all licensees authorised to provide facility-based local fixed telecommunications services under fixed
telecommunications network services licence, fixed carrier licence or unified carrier licence using wireline or wireless
technology.
(2) The external telecommunications service operators include facility-based external fixed network operators and service-based
external telecommunications service operators. The former refer to operators which establish their own networks for the
provision of external telecommunications services. As for the latter, they refer to telecommunications service providers
which rely on the fixed networks established by facility-based operators to provide their own telecommunications services.
Service-based external telecommunications operators may establish some facilities such as switches, routers, servers within
buildings and leased land for the provision of telecommunications services.

Source:
Office of the Communications Authority
2015



1.4
Table 1.4
Business receipts of Internet service providers by type of services provided
HK$ million
Type of services provided
2003
2008
2009
2010
2011
2012
2013
(1)
Basic connection services (1)
3,606
(+33.5)
[67.5]
6,086
(+2.9)
[86.7]
7,041
(+15.7)
[87.1]
8,390
(+19.2)
[81.7]
9,110
(+8.6)
[70.7]
8,411
(-7.7)
[69.5]
9,163
(+8.9)
[57.5]
Advertising and website hosting services
135
(-82.5)
[2.5]
302
(+32.0)
[4.3]
330
(+9.5)
[4.1]
668
(+102.4)
[6.5]
634
(-5.1)
[4.9]
504
(-20.5)
[4.2]
1,771
(+251.1)
[11.1]
Other services
1,602
(+64.5)
[30.0]
633
(+15.2)
[9.0]
715
(+12.9)
[8.8]
1,205
(+68.6)
[11.7]
3,135
(+160.1)
[24.3]
3,195
(+1.9)
[26.4]
4,997
(+56.4)
[31.4]
Total
5,343
(+20.2)
[100.0]
7,021
(+4.9)
[100.0]
8,086
(+15.2)
[100.0]
10,263
(+26.9)
[100.0]
12,878
(+25.5)
[100.0]
12,110
(-6.0)
[100.0]
15,931
(+31.5)
[100.0]
(1)
Notes:
Figures in rounded brackets denote percentage changes over the preceding year.
Figures in square brackets denote the percentage shares in the respective totals.
(1) Including dial-up/leased line/broadband accounts,
excluding membership/registration/account set-up
services.
Source:
Business Services Statistics Section, Census and Statistics Department
2015


2
Chapter 2
Imports and Exports of Information and

Communication Technology Goods
Introduction
2.1
(i)(ii)
(iii)(iv)(v)
2.1 The classification of information and

communication technology (ICT) goods mainly
follows the international guidelines promulgated by
the United Nations Conference on Trade and
Development (UNCTAD) and the Organisation for
Economic Co-operation and Development (OECD).
Primarily, ICT goods are those that are either
intended to fulfill the functions of information
processing
and
communication
(including
transmission and display) by electronic means or
which use electronic processing to detect, measure
and/or record physical phenomena, or to control a
physical process. ICT goods are grouped into the
following categories: (i) telecommunications
equipment, (ii) computer and related equipment,
(iii) electronic components, (iv) audio and video
equipment, and (v) other ICT goods.
2.2
2004
2014
2007 1
2007
2.2
Hong Kong is a major intermediary centre
for trading of ICT goods in the region. This
Chapter highlights the trend and developments in
imports and exports of ICT goods in Hong Kong
during the period of 2004 to 2014. As from
January 2007, the coverage of telecommunications
equipment has been revised and the trade figures as
from 2007 are not strictly comparable with those in
previous years.
2015

11

Overview
2.3
2004 2014
10.4 %
7.2%

10.2%
6.2%
2014
21,716
51.5%
20,392
55.5% 2.1
2.3
The growth of Hong Kongs external trade
in ICT goods was phenomenal over the past decade.
The value of imports of ICT goods increased at an
average rate of 10.4% per annum between 2004 and
2014, faster than the corresponding growth of 7.2%
for the total merchandise imports. Over the same
period, the value of total exports (including
domestic exports and re-exports) of ICT goods
increased by 10.2% per annum, also faster than the
6.2% for the total merchandise exports. In 2014,
imports of ICT goods amounted to $2,171.6 billion,
accounting for 51.5% of the total merchandise
imports. The value of total exports of ICT goods
reached $2,039.2 billion in 2014, representing
55.5% of the total merchandise exports. (Table 2.1)
Telecommunications Equipment
2014
2.4
4,998
4,966 2.1 2.2
2.4 In 2014, the value of Hong Kongs imports of

telecommunications equipment amounted to $499.8
billion. In the same year, the value of total exports
of telecommunications equipment was $496.6
billion. (Tables 2.1 and 2.2)
2.5 2014
79.6%
5.6% 2.5%
2.5 The mainland of China (the Mainland) was

the major supplier, accounting for 79.6% of Hong
Kongs total imports of telecommunications
equipment in 2014. The second and third major
suppliers were the United States of America (USA)
and Japan, accounting for 5.6% and 2.5%
respectively of the total. (Table 2.2)
2.2
2.6
42.9%
9.1%
2.2
5.8%
2015

2.6 The Mainland and the USA were the two

largest destinations of Hong Kongs total exports of
telecommunications equipment, accounting for
42.9% and 9.1% respectively of the total. The
third largest destination was India, accounting for
5.8% of the total. (Table 2.2)
12

Computer and Related Equipment
2.7 2014
3,753
3,989
2.1 2.3

computer and related equipment reached $375.3
billion. In the same year, the value of total exports
of computer and related equipment was $398.9
billion. (Tables 2.1 and 2.3)
2.8 2014 67.4%
6.7%
2.3
5.1%
2.8 In 2014, 67.4% of Hong Kongs imports of

computer and related equipment was supplied by the
Mainland. The second and third major suppliers
were Thailand and Japan, accounting for 6.7% and
5.1% respectively of the total. (Table 2.3)
2.9 2014
64.5%
7.2% 3.4% 2.3
2.9 In 2014, the Mainland was the largest

destination of Hong Kongs total exports of
computer and related equipment, accounting for
64.5% of the total. The second and third largest
destinations were the USA and Japan, accounting
for 7.2% and 3.4% respectively of the total.
(Table 2.3)
Electronic Components
2.10 2014
11,450 9,952
2.1 2.4
2.10 In 2014, the values of Hong Kongs imports

and total exports of electronic components reached
$1,145.0 billion and $995.2 billion respectively.
(Tables 2.1 and 2.4)
2.11 2014
35.2%17.6%
14.2%
2.4
2.11 In 2014, the top three suppliers of Hong

Kongs imports of electronic components were the
Mainland, Taiwan and Singapore. They accounted
for 35.2%, 17.6% and 14.2% of the total value of
Hong Kongs imports of electronic components
respectively. (Table 2.4)
2.12 2014
79.3%
2.7% 2.6% 2.4

destination of Hong Kongs total exports of
electronic components, accounting for 79.3% of the
total. The second and third largest destinations
were the USA and Taiwan, accounting for 2.7% and
2015

13

Audio and Video Equipment
2.13 2014
1,153
937 2.1 2.5

audio and video equipment reached $115.3 billion.
In the same year, the value of total exports of audio
and video equipment was $93.7 billion. (Tables 2.1
and 2.5)
2.14
2014
62.0%
12.2% 6.2%
2.5
2.14 The most important source of Hong Kongs

imports of audio and video equipment was the
Mainland. In 2014, the share of the Mainland was
62.0%. The second and third largest suppliers
were Taiwan and Japan, accounting for 12.2% and
2.15 2014
36.0% 16.5%
7.1% 2.5
2.15 In 2014, the Mainland and the USA were the

two largest destinations of Hong Kongs total
exports of audio and video equipment, accounting
for 36.0% and 16.5% of the total respectively. The
third largest destination was Japan, accounting for
7.1% of the total. (Table 2.5)
Other ICT Goods
2.16
2014
362 548
2.1
2.6
2.16 In the case of Hong Kong, other ICT goods

mainly cover office machinery and equipment,
medical equipment, industrial process control
equipment, and appliances for measuring, checking,
testing and navigating, etc. In 2014, the values of
Hong Kongs imports and total exports of other ICT
goods reached $36.2 billion and $54.8 billion
respectively. (Tables 2.1 and 2.6)
2.17 2014
47.4%14.3% 8.6%
2.17 In 2014, the top three suppliers of Hong

Kongs imports of other ICT goods were the
Mainland, the USA and Germany. They accounted
for 47.4%, 14.3% and 8.6% respectively of the total
value of Hong Kongs imports of other ICT goods.
(Table 2.6)
2.6
2.18 2014
64.4%
9.8% 3.3% 2.6
2015


destination of Hong Kongs total exports of other
ICT goods, accounting for 64.4% of the total. The
second and third largest destinations were the USA
and Japan, accounting for 9.8% and 3.3%
respectively of the total. (Table 2.6)
14

Further references
Hong Kong External Merchandise Trade (Monthly)
Hong Kong Merchandise Trade Statistics: Imports

(Monthly)
Hong Kong Merchandise Trade Statistics: Domestic

Exports and Re-exports (Monthly)
Hong Kong Merchandise Trade Statistics: Annual

Supplement - Imports (Annual)
Hong Kong Merchandise Trade Statistics: Annual

Supplement - Domestic Exports and Re-exports
(Annual)
2015

15

2.1
Table 2.1
Imports and exports of all information and communication technology goods
HK$ million
2004
2009
2010
2011
2012
2013
2014
810,499
(+25.9)
1,232,135
(-4.6)
1,587,552
(+28.8)
1,739,703
(+9.6)
1,887,163
(+8.5)
2,005,200
(+6.3)
2,171,582
(+8.3)
74,322
(+22.6)
187,291
(-1.3)
240,697
(+28.5)
309,833
(+28.7)
388,405
(+25.4)
451,931
(+16.4)
499,778
(+10.6)
Computer and related equipment
190,608
(+13.8)
252,240
(-9.4)
330,510
(+31.0)
363,237
(+9.9)
417,891
(+15.0)
407,497
(-2.5)
375,323
(-7.9)
Electronic components
391,179
(+34.9)
641,659
(-1.6)
841,429
(+31.1)
883,785
(+5.0)
894,079
(+1.2)
978,942
(+9.5)
1,144,994
(+17.0)
Audio and video equipment
134,451
(+24.0)
125,886
(-12.4)
141,762
(+12.6)
145,275
(+2.5)
146,256
(+0.7)
130,529
(-10.8)
115,278
(-11.7)
Other ICT goods
19,939
(+13.7)
25,060
(-10.3)
33,154
(+32.3)
37,574
(+13.3)
40,533
(+7.9)
36,302
(-10.4)
36,209
(-0.3)
38.4
45.8
47.2
46.2
48.2
49.4
51.5
769,659
(+26.6)
1,192,871
(-7.1)
1,520,429
(+27.5)
1,672,068
(+10.0)
1,788,570
(+7.0)
1,909,027
(+6.7)
2,039,182
(+6.8)
56,663
(+9.2)
205,157
(-1.5)
270,737
(+32.0)
326,071
(+20.4)
378,170
(+16.0)
466,757
(+23.4)
496,639
(+6.4)
Computer and related equipment
196,542
(+15.7)
254,789
(-12.8)
338,796
(+33.0)
386,369
(+14.0)
428,330
(+10.9)
399,167
(-6.8)
398,877
(-0.1)
Electronic components
338,698
(+36.7)
581,207
(-1.5)
738,481
(+27.1)
785,498
(+6.4)
806,983
(+2.7)
884,126
(+9.6)
995,172
(+12.6)
Audio and video equipment
153,365
(+27.9)
121,863
(-23.4)
131,829
(+8.2)
126,629
(-3.9)
121,607
(-4.0)
105,712
(-13.1)
93,708
(-11.4)
Other ICT goods
24,392
(+31.8)
29,856
(-13.5)
40,586
(+35.9)
47,502
(+17.0)
53,480
(+12.6)
53,265
(-0.4)
54,787
(+2.9)
38.1
48.3
50.2
50.1
52.1
53.6
55.5
(1)
Imports (1)
(1)
Telecommunications equipment
(1)
As a % of total imports
(1)
Total exports (1)
(1)
Telecommunications equipment
As a % of total exports
(1)
(1) 2007 1 2007
Notes:
Figures in brackets denote percentage change over the preceding year.

(1) As from January 2007, the coverage of telecommunications equipment has been revised. In this table, trade figures of
telecommunications equipment as from 2007 are not strictly comparable with those in previous years.
Source:
Trade Analysis Section, Census and Statistics Department
2015

16

(1)
Imports by main supplier and exports by main destination of telecommunications equipment (1)
2.2
Table 2.2
HK$ million
Imports
The mainland of China
United States of America
Japan
Total exports
India
Domestic exports
Singapore
Re-exports
India
2004
2009
2010
2011
2012
2013
2014
74,322
(+22.6)
36,952
(+63.9)
2,893
(+46.6)
3,331
(+40.6)
187,291
(-1.3)
130,153
(+0.4)
8,012
(+31.7)
8,619
(-5.7)
240,697
(+28.5)
175,897
(+35.1)
10,839
(+35.3)
10,475
(+21.5)
309,833
(+28.7)
221,308
(+25.8)
13,473
(+24.3)
11,143
(+6.4)
388,405
(+25.4)
281,149
(+27.0)
13,552
(+0.6)
13,665
(+22.6)
451,931
(+16.4)
341,121
(+21.3)
24,611
(+81.6)
10,746
(-21.4)
499,778
(+10.6)
397,620
(+16.6)
28,033
(+13.9)
12,568
(+16.9)
56,663
(+9.2)
13,513
(-16.1)
10,514
(+25.2)
1,546
(-51.3)
205,157
(-1.5)
75,494
(+4.7)
26,784
(-4.4)
8,266
(+54.7)
270,737
(+32.0)
104,854
(+38.9)
36,249
(+35.3)
15,223
(+84.2)
326,071
(+20.4)
133,152
(+27.0)
33,432
(-7.8)
18,273
(+20.0)
378,170
(+16.0)
168,442
(+26.5)
39,327
(+17.6)
19,447
(+6.4)
466,757
(+23.4)
225,539
(+33.9)
40,446
(+2.8)
22,699
(+16.7)
496,639
(+6.4)
212,849
(-5.6)
45,353
(+12.1)
28,766
(+26.7)
137
(-65.9)
38
(-88.7)
3
(+18.9)
5
10,148
(+32.7)
793
(+128.2)
3,082
(+49.8)
752
(+11.3)
2,397
(-76.4)
268
(-66.2)
858
(-72.2)
90
(-88.1)
330
(-86.2)
254
(-5.3)
49
(-94.3)
3
(-97.0)
132
(-60.2)
93
(-63.5)
15
(-68.2)
1
(-55.6)
181
(+37.8)
79
(-14.5)
37
(+138.7)
14
7,649
(-9.2)
348
(-20.9)
2,058
(+ 10.3)
676
(-20.4)
56,525
(+9.8)
13,476
(-14.6)
10,511
(+25.2)
1,546
(-51.3)
197,508
(-1.2)
75,146
(+4.9)
24,727
(-5.4)
7,792
(+62.6)
260,589
(+31.9)
104,060
(+38.5)
33,167
(+34.1)
14,642
(+87.9)
323,673
(+24.2)
132,883
(+27.7)
32,574
(-1.8)
18,151
(+24.0)
377,840
(+16.7)
168,188
(+26.6)
39,279
(+20.6)
19,446
(+7.1)
466,626
(+23.5)
225,446
(+34.0)
40,430
(+2.9)
22,698
(+16.7)
496,458
(+6.4)
212,769
(-5.6)
45,316
(+12.1)
28,765
(+26.7)
(1) 2007 1 2007
999.9%
Notes:

(1) As from January 2007, the coverage of telecommunications equipment has been revised.
from 2007 are not strictly comparable with those in previous years.
Denotes increase or decrease of over 999.9%.
Source:
In this table, trade figures as
2015

17

2.3
Table 2.3
Imports by main supplier and exports by main destination of computer and related equipment
HK$ million
2004
2009
2010
2011
2012
2013
2014
190,608
(+13.8)
252,240
(-9.4)
330,510
(+31.0)
363,237
(+9.9)
417,891
(+15.0)
407,497
(-2.5)
375,323
(-7.9)
83,288
(+28.8)
150,531
(-8.5)
201,141
(+33.6)
236,520
(+17.6)
285,333
(+20.6)
275,498
(-3.4)
252,798
(-8.2)
3,625
(+3.1)
14,539
(-15.0)
19,803
(+36.2)
19,176
(-3.2)
21,085
(+10.0)
22,464
(+6.5)
25,108
(+11.8)
Japan
15,651
(+20.3)
20,746
(-16.3)
27,583
(+33.0)
28,393
(+2.9)
27,814
(-2.0)
24,429
(-12.2)
19,143
(-21.6)
Total exports
196,542
(+15.7)
254,789
(-12.8)
338,796
(+33.0)
386,369
(+14.0)
428,330
(+10.9)
399,167
(-6.8)
398,877
(-0.1)
104,148
(+18.7)
169,194
(-7.6)
231,543
(+36.9)
259,902
(+12.2)
294,510
(+13.3)
266,113
(-9.6)
257,437
(-3.3)
18,091
(+2.8)
17,348
(-16.9)
19,507
(+12.4)
21,229
(+8.8)
25,910
(+22.0)
23,719
(-8.5)
28,639
(+20.7)
Japan
8,271
(+8.1)
9,782
(-23.0)
12,059
(+23.3)
13,501
(+12.0)
16,151
(+19.6)
14,715
(-8.9)
13,642
(-7.3)
5,026
(+8.1)
1,135
(-20.3)
1,145
(+0.8)
2,391
(+108.9)
3,058
(+27.9)
1,675
(-45.2)
850
(-49.2)
616
(+4.8)
499
(-26.6)
496
(-0.6)
618
(+24.5)
556
(-10.0)
448
(-19.3)
571
(+27.5)
1,468
(-9.2)
109
(+6.7)
94
(-13.8)
997
(+965.8)
2,037
(+104.2)
726
(-64.4)
110
(-84.9)
446
(-10.6)
46
(-12.6)
68
(+49.4)
140
(+105.5)
112
(-20.2)
195
(+74.0)
24
(-87.9)
191,516
(+15.9)
253,653
(-12.7)
337,651
(+33.1)
383,978
(+13.7)
425,272
(+10.8)
397,492
(-6.5)
398,026
(+0.1)
103,533
(+18.8)
168,695
(-7.5)
231,047
(+37.0)
259,284
(+12.2)
293,954
(+13.4)
265,665
(-9.6)
256,865
(-3.3)
16,623
(+4.0)
17,240
(-17.0)
19,414
(+12.6)
20,232
(+4.2)
23,873
(+18.0)
22,993
(-3.7)
28,530
(+24.1)
7,825
(+9.4)
9,736
(-23.1)
11,991
(+23.2)
13,361
(+11.4)
16,039
(+20.0)
14,520
(-9.5)
13,619
(-6.2)
Imports
Thailand
Domestic exports
Japan
Re-exports
Japan
Note:
Source:
2015

18

2.4
Table 2.4
Imports by main supplier and exports by main destination of electronic components
HK$ million
2004
2009
2010
2011
2012
2013
2014
391,179
(+34.9)
641,659
(-1.6)
841,429
(+31.1)
883,785
(+5.0)
894,079
(+1.2)
978,942
(+9.5)
1,144,994
(+17.0)
90,570
(+44.6)
205,973
(+1.8)
268,747
(+30.5)
285,834
(+6.4)
298,069
(+4.3)
347,493
(+16.6)
402,728
(+15.9)
Taiwan
65,421
(+43.1)
106,971
(-1.4)
130,820
(+22.3)
135,988
(+4.0)
148,496
(+9.2)
166,127
(+11.9)
201,783
(+21.5)
Singapore
44,516
(+32.4)
97,437
(-2.3)
135,703
(+39.3)
143,107
(+5.5)
139,683
(-2.4)
143,524
(+2.7)
162,601
(+13.3)
338,698
(+36.7)
581,207
(-1.5)
738,481
(+27.1)
785,498
(+6.4)
806,983
(+2.7)
884,126
(+9.6)
995,172
(+12.6)
231,794
(+39.8)
456,838
(+3.6)
572,374
(+25.3)
610,349
(+6.6)
637,495
(+4.4)
704,172
(+10.5)
789,069
(+12.1)
12,540
(+15.0)
16,656
(-19.1)
22,910
(+37.5)
25,163
(+9.8)
23,640
(-6.1)
24,953
(+5.6)
26,621
(+6.7)
Taiwan
20,123
(+18.6)
19,535
(+2.7)
25,801
(+32.1)
26,657
(+3.3)
24,726
(-7.2)
24,432
(-1.2)
25,693
(+5.2)
10,391
(+32.1)
3,522
(-27.9)
3,586
(+1.8)
3,196
(-10.9)
2,611
(-18.3)
2,127
(-18.5)
1,896
(-10.9)
3,353
(+29.0)
1,969
(-20.3)
1,890
(-4.0)
1,652
(-12.6)
1,441
(-12.8)
1,276
(-11.5)
1,183
(-7.2)
675
(+29.9)
205
(-39.3)
342
(+66.8)
342
(+0.1)
276
(-19.2)
206
(-25.3)
191
(-7.5)
1,004
(+11.0)
227
(-40.3)
258
(+13.6)
304
(+17.8)
259
(-14.7)
219
(-15.7)
167
(-23.5)
328,307
(+36.9)
577,685
(-1.3)
734,895
(+27.2)
782,302
(+6.5)
804,372
(+2.8)
881,999
(+9.7)
993,276
(+12.6)
228,441
(+40.0)
454,869
(+3.7)
570,483
(+25.4)
608,697
(+6.7)
636,054
(+4.5)
702,897
(+10.5)
787,885
(+12.1)
11,536
(+15.4)
16,429
(-18.7)
22,652
(+37.9)
24,859
(+9.7)
23,381
(-5.9)
24,734
(+5.8)
26,454
(+7.0)
18,935
(+16.6)
19,372
(+3.0)
25,642
(+32.4)
26,543
(+3.5)
24,652
(-7.1)
24,370
(-1.1)
25,631
(+5.2)
Imports
Total exports
Domestic exports
Malaysia
Re-exports
Taiwan
Note:
Source:
2015

19

2.5
Table 2.5
Imports by main supplier and exports by main destination of audio and video equipment
HK$ million
2004
2009
2010
2011
2012
2013
2014
134,451
(+24.0)
125,886
(-12.4)
141,762
(+12.6)
145,275
(+2.5)
146,256
(+0.7)
130,529
(-10.8)
115,278
(-11.7)
96,586
(+27.6)
88,080
(-14.1)
98,169
(+11.5)
97,481
(-0.7)
99,453
(+2.0)
82,956
(-16.6)
71,483
(-13.8)
Taiwan
3,303
(+43.8)
6,344
(-5.2)
9,475
(+49.4)
11,122
(+17.4)
11,962
(+7.6)
13,201
(+10.4)
14,068
(+6.6)
Japan
20,912
(+9.8)
10,732
(-25.9)
11,308
(+5.4)
10,575
(-6.5)
9,267
(-12.4)
8,388
(-9.5)
7,098
(-15.4)
Total exports
153,365
(+27.9)
121,863
(-23.4)
131,829
(+8.2)
126,629
(-3.9)
121,607
(-4.0)
105,712
(-13.1)
93,708
(-11.4)
45,134
(+20.0)
39,376
(-27.1)
43,244
(+9.8)
43,876
(+1.5)
42,551
(-3.0)
38,924
(-8.5)
33,717
(-13.4)
27,276
(+19.0)
22,826
(-16.2)
24,385
(+6.8)
19,045
(-21.9)
17,719
(-7.0)
14,918
(-15.8)
15,438
(+3.5)
Japan
11,985
(+39.3)
7,766
(-19.7)
10,783
(+38.8)
11,718
(+8.7)
10,728
(-8.4)
7,863
(-26.7)
6,696
(-14.8)
1,813
(+47.8)
454
(-43.1)
428
(-5.6)
320
(-25.3)
259
(-19.0)
196
(-24.2)
102
(-48.2)
421
(+51.1)
152
(-58.6)
227
(+49.4)
153
(-32.6)
125
(-18.2)
140
(+11.7)
81
(-41.7)
18
(+75.3)
1
(-87.6)
9
(+620.5)
15
(+78.2)
18
(+18.9)
11
(-39.7)
6
(-48.9)
196
(+66.6)
25
(-59.7)
20
(-18.0)
25
(+24.0)
24
(-3.6)
8
(-66.0)
4
(-52.0)
151,552
(+27.7)
121,409
(-23.3)
131,401
(+8.2)
126,309
(-3.9)
121,348
(-3.9)
105,516
(-13.0)
93,606
(-11.3)
44,713
(+19.8)
39,225
(-26.9)
43,018
(+9.7)
43,724
(+1.6)
42,427
(-3.0)
38,784
(-8.6)
33,636
(-13.3)
27,081
(+18.8)
22,801
(-16.1)
24,365
(+6.9)
19,020
(-21.9)
17,695
(-7.0)
14,910
(-15.7)
15,434
(+3.5)
11,957
(+39.0)
7,760
(-19.5)
10,781
(+38.9)
11,718
(+8.7)
10,728
(-8.4)
7,863
(-26.7)
6,696
(-14.8)
Imports
Domestic exports
Philippines
Re-exports
Japan
Note:
Source:
2015

20

2.6
Table 2.6
Imports by main supplier and exports by main destination of other information and
communication technology goods
HK$ million
2004
2009
2010
2011
2012
2013
2014
19,939
(+13.7)
25,060
(-10.3)
33,154
(+32.3)
37,574
(+13.3)
40,533
(+7.9)
36,302
(-10.4)
36,209
(-0.3)
7,415
(+8.6)
11,350
(-3.6)
14,033
(+23.6)
15,799
(+12.6)
17,218
(+9.0)
17,505
(+1.7)
17,173
(-1.9)
3,294
(+7.4)
3,875
(-0.8)
4,942
(+27.5)
5,393
(+9.1)
6,926
(+28.4)
5,792
(-16.4)
5,187
(-10.5)
Germany
818
(-13.1)
1,588
(-18.7)
2,744
(+72.7)
3,632
(+32.4)
3,088
(-15.0)
3,075
(-0.4)
3,123
(+1.6)
24,392
(+31.8)
29,856
(-13.5)
40,586
(+35.9)
47,502
(+17.0)
53,480
(+12.6)
53,265
(-0.4)
54,787
(+2.9)
13,233
(+45.7)
18,894
(-13.3)
26,161
(+38.5)
32,775
(+25.3)
37,728
(+15.1)
36,050
(-4.4)
35,261
(-2.2)
3,348
(-4.2)
2,651
(-15.4)
3,419
(+29.0)
3,463
(+1.3)
3,801
(+9.8)
4,829
(+27.0)
5,355
(+10.9)
1,172
(+10.0)
1,462
(+9.1)
1,843
(+26.1)
1,719
(-6.7)
1,753
(+2.0)
1,551
(-11.5)
1,797
(+15.8)
195
(-11.1)
397
(-28.5)
593
(+49.4)
458
(-22.7)
488
(+6.4)
436
(-10.5)
482
(+10.4)
71
(-38.5)
229
(-29.2)
283
(+23.5)
194
(-31.6)
189
(-2.5)
182
(-3.8)
192
(+5.4)
33
(+229.3)
79
(+20.8)
155
(+95.7)
111
(-28.8)
77
(-30.5)
119
(+54.6)
158
(+32.7)
3
(+202.0)
(-91.8)
3
(+490.3)
4
(+47.7)
10
(+146.9)
19
(+90.9)
31
(+60.8)
24,198
(+32.4)
29,459
(-13.3)
39,993
(+35.8)
47,044
(+17.6)
52,993
(+12.6)
52,829
(-0.3)
54,305
(+2.8)
13,162
(+46.8)
18,665
(-13.1)
25,878
(+38.6)
32,582
(+25.9)
37,539
(+15.2)
35,868
(-4.5)
35,069
(-2.2)
3,329
(-4.3)
2,637
(-15.3)
3,413
(+29.4)
3,461
(+1.4)
3,797
(+9.7)
4,825
(+27.1)
5,346
(+10.8)
1,164
(+9.8)
1,454
(+11.5)
1,818
(+25.1)
1,682
(-7.4)
1,738
(+3.3)
1,531
(-11.9)
1,770
(+15.6)
Imports
Total exports
Japan
Domestic exports
Taiwan
Singapore
Re-exports
Japan
500,000
Notes:

Less than HK$ 0.5 million.
Source:
2015

21

Chapter 3 Access To and Use of Information and

Introduction
3.1
3.1 Information and communication technology

(ICT) infrastructure and ICT use are two crucial
dimensions for measuring an information society. In
Hong Kong, statistical indicators relating to
telecommunications and Internet services based on
data from the Office of Communications Authority
are useful for gauging the state of readiness of our
infrastructure to facilitate access to ICT. ICT use is
mainly measured in terms of the use of personal
computers (PCs) and Internet services by
households, businesses and the government.
Statistics on the use of PC and Internet in the
household and business sectors are compiled from
data collected through two surveys conducted by the
Census and Statistics Department, viz. Thematic
Household Survey on Information Technology Usage
and Penetration (Household IT Survey) and Survey
on Information Technology Usage and Penetration in
the Business Sector (Business IT Survey).
Statistics on the use of ICT in the government sector
are provided by the Office of Government Chief
Information Officer.
Access to ICT
Telecommunications services
3.2
2000
60
2014
1 737
239.1
3.13.2 3.3
3.2 Over the years, Hong Kong has developed

comprehensive and efficient ICT infrastructure
which facilitates the rapid take-up of communication
and online services. The number of fixed telephone
lines
(including
Internet
Protocol
service
subscribers) has remained stable at around 60 per
100 population since 2000. On the other hand, the
number of public mobile subscribers had more than
doubled over the past decade, reaching 17.37 million
in 2014. The number of public mobile subscribers
per 100 population was 239.1, making Hong Kong
one of the places with the highest ratio in the world.
In fact, the entire population of Hong Kong is
covered by mobile cellular telephone network.
(Tables 3.1, 3.2 and 3.3)
2015

23

3.3
2014 471
7.3%
2004
2014
1 266 2009 2014

27.1% 3.3
3.3 The mobile phone market of Hong Kong is

developing rapidly in terms of technology
application and services offered.
The second
generation (2G) mobile phone services are
increasingly being replaced by new generation of
mobile phone services. In 2014, there were some
4.71 million subscribers of 2G mobile phone
services, down by 7.3% when compared with a year
earlier.
The 3G mobile phone services were
launched in Hong Kong in 2004, enabling consumers
to enjoy a wider choice of multi-media mobile
services. As at end 2014, the number of subscribers
of 3G/4G mobile phone services reached 12.66
million, surging by an average of 27.1% per annum
during the period 2009 to 2014. (Table 3.3)
Internet services
3.4
2014
34.6
1 3.1 3.5
3.4 The use of Internet has been prevailing in work

and life of people in Hong Kong over the past
decade. As at end 2014, the number of fixed
Internet subscribers 1 per 100 population reached
34.6. (Tables 3.1 and 3.5)
3.5
2014
227
31.2
2009 54.6 2014

174.3 3.1 3.5
3.5 With the advance in technology, the use of

Internet with broadband connection has become
popular. In 2014, the number of fixed broadband
subscribers reached 2.27 million in Hong Kong,
representing 31.2 fixed broadband Internet
subscribers per 100 population.
The growth
momentum of the number of fixed broadband
Internet subscribers has consolidated in recent years.
On the other hand, the mobile broadband services
have proliferated. The mobile broadband subscribers
per 100 population increased significantly from 54.6
in 2009 to 174.3 in 2014. (Tables 3.1 and 3.5)
1.
1.
2015

24
Fixed Internet subscribers refer to the total number of Internet

subscribers with fixed access, including dial-up and total fixed
broadband subscribers.
Use of ICT by Households
3.6
2014
199
81.3% 193
78.7%
3.6
3.6 ICT has virtually penetrated all walks of the

society and all forms of economic activities in Hong
Kong. According to the findings of the Household IT
Survey in 2014, some 1.99 million households had
personal computers (PCs) at home, constituting
81.3% of all households in Hong Kong. Among
them, some 1.93 million households had their PCs at
home connected to Internet. In other words, 78.7%
of all households in Hong Kong had their PCs at
home connected to Internet. (Table 3.6)
Use of ICT by Individuals
3.7 2014
465 10
12 10
12
73.5% 2004 59.5%
3.6
3.7 According to the results of the Household IT

Survey in 2014, some 4.65 million persons aged 10
and over had used PCs in the 12 months before
enumeration. The overall rate of persons having
used PCs in the 12 months before enumeration was
73.5% among all persons aged 10 and over,
significantly higher than that of 59.5% in 2004.
(Table 3.6)
2014 505 10
3.8
12
10 79.9% 2004
56.4%
3.6
3.8
In 2014, some 5.05 million persons aged 10
and over had used Internet services in the 12 months
before enumeration, accounting for 79.9% of all
persons aged 10 and over. The corresponding
percentage in 2004 was 56.4%. (Table 3.6)
3.9
10
2012 54.0% 2014
77.2% 2014 505
12 10
94.7%
2012
68.9%
3.6
3.9
The usage of smartphone has become
increasingly popular in recent years.
The
smartphone penetration rate among persons aged 10
and over rose significantly, from 54.0% in 2012 to
77.2% in 2014. Moreover, in 2014, among the 5.05
million persons aged 10 and over who had used
Internet services in the 12 months before
enumeration, 94.7% had used smartphone for
connection to Internet.
The corresponding
percentage for using mobile phone (including
smartphone) for connection to Internet was 68.9% in
2012. (Table 3.6)
2015

25

Use of ICT by Businesses
3.10
2013
75.2%
74.8%
26.4%
3.7
3.10 The effective adoption of ICT in the business

community is often seen as one of the strong driving
forces behind economic growth in an economy.
According to the findings of the Business IT Survey
in 2013, 75.2% of the business establishments had
used computers.
The proportion of business
establishments using the Internet was similar
(74.8%). As regards business establishments with a
web presence, the proportion was relatively low
(26.4%). (Table 3.7)
3.11
2013 14.9%
12
4.3%
3.7
3.11 As the use of ICT spreads, the proportion of

business
establishments
making
business
transactions through electronic means has been
rising. In 2013, 14.9% of business establishments
had placed orders online in the 12 months before
enumeration. However, only a small percentage
(4.3%) of the business establishments had received
orders online. (Tables 3.7)
Expenditure on Information Technology in

the Business Sector
3.12 2013
550
2.6% 2007 2013
2% 3% 3.8
3.12 The total expenditure on information

technology (IT) in the business sector amounted to
$55.0 billion in 2013, representing a ratio of 2.6% to
Gross Domestic Product (GDP). The total IT
expenditure in the business sector as a ratio to GDP
varied between 2% and 3% during the period 2007 to
2013. (Table 3.8)
2015

26

Use of ICT by the Government
3.13 2014 95%

2004 76%
2014 93%
2004 52%
3.9
3.13 In 2014, 95% of the staff employed by the

Government had designated workstations, in stark
contrast to that of 76% in 2004. Furthermore, 93%
of the staff had Internet access in 2014, compared
with 52% in 2004. (Table 3.9)
3.14 2014
1 532 2013-14
58
1.3%
3.10 3.11
3.14 In 2014, the establishment of IT staff

(comprising analyst/programmer, computer operator
and data processor) within the Government was
1 532. In 2013-14, Government spending on IT
amounted to $5.8 billion, representing 1.3% of the
total public expenditure. (Tables 3.10 and 3.11)
Further references
26101520
232732374348505253 54
Thematic Household Survey Reports No. 2, 6, 10, 15,

20, 23, 27, 32, 37, 43, 48, 50, 52, 53 and 54
Report of the Survey on Information Technology

Usage and Penetration in the Business Sector
Hong Kong as a Knowledge-based Economy A

Statistical Perspective
2015

27

3.1
Table 3.1
Key statistics on access to information and communication technology (ICT)

2004
2009
2010
2011
2012
2013
2014
55.6
59.9
60.4
59.8
59.2
59.8
59.5
120.0
174.5
190.2
209.9
228.4
238.1 *
239.1
36.8
38.3
40.7
42.7
42.6
37.3
34.6
21.8
29.1
30.2
31.6
31.5
30.9
31.2
54.6
74.5
104.3
135.1 *
167.7 *
174.3
95.1
566.6
620.9
913.1 1 314.4
100.0
100.0
100.0
100.0
100.0
100.0
100.0
30.0
10.5
10.5
10.5
10.5
10.5
10.5
30.0
68.0
68.0
68.0
68.0
N.A.
N.A.
100.7
123.0
86.7
86.7
159.0
148.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ICT Infrastructure and Access

(1)
Number of fixed telephone lines per 100 population
(1)
Number of public mobile subscribers per 100 population

(2)
Fixed Internet subscribers per 100 population
(2)
Fixed broadband Internet subscribers per 100 population

(3)
Mobile broadband subscribers per 100 population
(3)
(4)
International Internet bandwidth per person
(Kilobits per second (Kbps))
1 881.7 * 2 928.6
(4)
% of population covered by mobile cellular telephone

network
100
Average mobile cellular tariffs (100 minutes of
use per month) (HK$)
Internet access tariffs (per month) (HK$)

(5)
Dial-up modem (5)
(3) (6)
Fixed broadband (3) (6)
(7)
% of localities with public Internet access centres (7)
This table is continued on the next page.
2015

28

3.1
Table 3.1
Key statistics on access to information and communication technology (ICT) (cont'd)
2015 2
(1)
(2)
(3) 2005
(4)
(5) 100 HK$1.2
(6) 2008 2012 2013
2008 10
2010 100
(7)
*
Notes:
Population-related figures shown in the above table are compiled based on the latest population estimates released in February 2015.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
*
Figures include the number of exchange lines and subscribers of Internet Protocol service.
Estimated figures based on the return from the Internet service providers (ISPs) and do not include users who are not customers
of the licensed ISPs.
Figures are available as from 2005.
The International Internet Bandwidth refers to the equipped capacity of the external circuits.
Monthly subscription provided service of 100-hour online time. In addition to the monthly subscription fee, a charge of
HK$1.2/hour was imposed on Internet access.
There has been a downward trend in the access tariff of broadband services between 2008 and 2012. It is mainly attributable to the
fact that service providers attracted new subscribers of broadband services by offering preferential tariff. The tariff level in 2013
mainly reflects the enhancement of the quality of broadband services offered in terms of speed (the service providers mainly offered
broadband services of 10Mbps in 2008. From 2010 onward, service providers have gradually offered customers with broadband
services of 100Mbps or above).
Figures indicate the availability of public Internet access in 18 District Council districts only.
Revised figures.
Sources:

Leisure and Cultural Services Department
2015

29


Wireline telephone services
3.2
Table 3.2
(1)

Number of exchange lines (1) (thousands)
Business lines
Residential lines
(2)
Number of subscribers of Internet protocol
(IP) telephony services (2) (thousands)
Business subscribers
Residential subscribers
2009
2010
2011
2012
2013
2014
3 780
(-1.1)
3 688
(-0.6)
3 687
()
3 554
(-3.6)
3 489
(-1.8)
3 368
(-3.5)
3 256
(-3.3)
1 662
(-2.3)
2 118
(-0.1)
1 766
(-0.2)
1 923
(-1.0)
1 794
(+1.6)
1 893
(-1.5)
1 771
(-1.3)
1 783
(-5.8)
1 770
(-0.1)
1 719
(-3.6)
1 759
(-0.6)
1 609
(-6.4)
1 751
(-0.4)
1 505
(-6.4)
500
(+26.3)
573
(+14.7)
698
(+21.7)
759
(+8.7)
949
(+25.2)
1 065
(+12.1)
63
(-2.8)
437
(+31.9)
60
(-4.8)
514
(+17.5)
68
(+14.9)
629
(+22.5)
74
(+8.0)
685
(+8.8)
80
(+7.9)
870
(+27.0)
87
(+8.8)
978
(+12.5)
(3)
55.6
59.9
60.4
59.8
59.2
59.8
59.5
(3) (4)
99.0
102.7
103.5
102.2
100.6
103.1
102.1
456
(-7.1)
286
(-10.5)
260
(-8.9)
233
(-10.6)
214
(-8.1)
202
(-5.7)
188
(-6.9)
Number of fixed telephone lines per 100

population
2004
(3)
Number of fixed telephone lines per 100

households (3) (4)
Number of facsimile lines (thousands)

(5)
Local leased lines (5)
Number (thousands)
Total capacity (Mbps)
176
154
146
141
135
131
133
(+0.9)
(-6.2)
(-5.1)
(-3.3)
(-4.5)
(-2.9)
(+1.7)
580 161 3 084 739 4 403 643 6 039 102 10 124 288 13 100 645 17 516 225
(+27.4)
(+34.0)
(+42.8)
(+37.1)
(+67.6)
(+29.4)
(+33.7)
2015 2
(1)
(2)
IPVoIP
2007 12
(3)
(4)
Notes:

(1)
Including direct dialing in lines, facsimile lines and datel lines.
(2)
Figures reported under the IP telephony services refer to the number of subscribers of IP telephony/voice-over-IP (VoIP) services of
licensed operators assigned with telephone numbers in accordance with the Hong Kong Numbering Plan. The Office of the
Communications Authority has published the statistics since December 2007.
(3)
Figures include the number of exchange lines and subscribers of IP telephony services.
(4)
The indicator is calculated by dividing the number of fixed telephone lines (including residential exchange lines and residential
subscribers of IP telephony services) based on administrative records from the Office of the Communications Authority by the total
number of households in Hong Kong compiled by the Census and Statistics Department.

Source:
2015

30

3.3
Table 3.3
Public mobile services

2004
2009
2010
2011
2012
2013
2014
8 158
(+13.4)
4 575
(+3.8)
12 207
(+7.3)
6 377
(+4.7)
13 416
(+9.9)
6 816
(+6.9)
14 931
(+11.3)
7 166
(+5.1)
16 393
(+9.8)
7 634
(+6.5)
17 194
(+4.9)
7 847
(+2.8)
17 372
(+1.0)
7 851
(+0.1)
3 583
(+28.6)
5 830
(+10.3)
6 600
(+13.2)
7 765
(+17.6)
8 759
(+12.8)
9 347
(+6.7)
9 521
(+1.9)
8 158
(+13.4)
8 388
(-2.0)
8 161
(-2.7)
7 514
(-7.9)
6 696 *
(-10.9) *
5 082 *
(-24.1) *
4 712
(-7.3)
1 349
(+84.9)
1 185
(+74.6)
995
(-16.1)
1 006 *
(+1.1) *
662 *
(-34.2) *
239 *
(-63.8) *
106
(-55.8)
34(3)
(3)
3 819
(+35.8)
5 255
(+37.6)
7 417
(+41.2)
9 697 *
(+30.7) *
12 113 *
(+24.9) *
12 660
(+4.5)
Number of public mobile subscribers

per 100 population
120.0
174.5
190.2
209.9
228.4
238.1 *
239.1
% of population covered by mobile cellular

telephone network
100.0
100.0
100.0
100.0
100.0
100.0
100.0
30.0
10.5
10.5
10.5
10.5
10.5
10.5
1 035 698 5 645 420 6 859 404 7 395 653

(+148.5) (+26.7) (+21.5)
(+7.8)
5 430 286
(-26.6)
3 295 957
(-39.3)
2 513 563
(-23.7)
1 920 079 7 801 188 9 399 709 9 471 649

(+87.4) (+23.5) (+20.5)
(+0.8)
6 872 556
(-27.4)
5 132 902
(-25.3)
4 688 444
(-8.7)
Number of public mobile subscribers (thousands)
Total
800/
900 (1)
Post-paid (including Digital 800/
900 MHz and PCS) (1)
Pre-paid stored-value SIM cards
Within which
2
2G customers
2.5(2)
2.5G customers
(2)
3G/4G customers
100
Average mobile cellular tariffs
(100 minutes of use per month) (HK$)
(1)
Number of short messages (1) (thousands)
(4)
Sent
(4)
(4)
Received
(4)
2015

31

3.3
Table 3.3
Public mobile services (cont'd)
2015 2
1 1 12 31 12 31
(1) 2004 3
(2) 2.5 12 2.5 GPRS IS-95B
2.5
(3) 3 4 (i) 3 4 3 4 (ii) 3 4
3 4 3 4
2005
(4)
Notes:
Figures in brackets denote percentage changes over the preceding year

The number of short messages sent and received are calculated based on the sum obtained between 1 January and 31 December every
year, while other figures in the table are recorded as at 31 December every year.
(1) Figures from 2004 onwards include 3G mobile phone services.
(2) 2.5G customers refer to those customers who have joined the service plans for 2.5G services (including general packet radio
service (GPRS) and IS-95B services) or used the 2.5G services at least once in December of the reference year.
(3) 3G/4G customers refer to those (i) who are registered as 3G/4G customers or purchase pre-paid SIM cards for 3G/4G services;
and (ii) who are not registered as 3G/4G customers or do not purchase pre-paid SIM cards for 3G/4G services, but have used
3G/4G frequencies to receive the public mobile services. The figures include customers of pre-paid SIM cards. Figures are
available as from 2005.
(4) The number of short messages sent and received includes messages between mobile customers as well as messages sent to
mobile customers from fixed locations and vice versa. The number of messages received exceeds the number of messages sent
because some sent messages were received by more than one recipient.
*
Revised figures.

Source:
2015

32

3.4
Table 3.4
External telecommunications traffic

2004
2009
2010
2011
2012
2013
2014
6 973.8
(+18.0)
10 029.4
(+0.3)
10 308.7
(+2.8)
10 541.7
(+2.3)
10 525.0
(-0.2)
10 361.8
(-1.6)
10 426.4
(+0.6)
Total outgoing
4 936.5
(+16.6)
7 758.6
(+1.3)
7 727.2
(-0.4)
7 646.1
(-1.0)
7 888.1
(+3.2)
8 043.0
(+2.0)
8 218.1
(+2.2)
(1)
Total incoming (1)
2 037.3
(+21.5)
2 270.8
(-3.1)
2 581.6
(+13.7)
2 895.6
(+12.2)
2 636.9
(-8.9)
2 318.7
(-12.1)
2 208.3
(-4.8)
1 651
(-35.4)
181
(-48.5)
156
(-13.8)
112
(-27.9)
65
(-41.8)
32
(-50.8)
15
(-53.1)
Total external telephone traffic volume

(million minutes)
(2)
Total external telex traffic volume
(thousand minutes)
(2)
(1)
(2)
Notes:

(1) Estimated figures.
(2) Not including telex refile traffic.

Source:
2015

33

3.5
Table 3.5
Internet services
2004
2009
2010
2011
2012
2013
2014
(1)
1 897
(-46.8)
Customer access via Public Switched
Telephone Networks (1) (million minutes)
259
(-14.9)
179
(-31.1)
168
(-5.9)
185
(+10.0)
222
(+20.0)
248
(+11.7)
368 708 1 435 691 1 652 942 1 924 886 2 232 256
(+215.9)
(+11.4)
(+15.1)
(+16.5)
(+16.0)
2 581 114
(+15.6)
2 946 653
(+14.2)
Internet traffic volume
(2)
Customer access via broadband
networks (terabytes) (2)
Number of customers of licensed

Internet service providers (ISPs)
(3) (4)
Registered customer accounts with
dial-up access (excluding Internet
pre-paid calling cards) (3) (4)
1003 604
(-7.4)
644 078
(+3.6)
741 511
(+15.1)
788 835
(+6.4)
793 811
(+0.6)
462 376
(-41.8)
239 427
(-48.2)
(3)
Internet pre-paid calling cards for
dial-up access (3)
9 800
(-52.0)
300
(0.0)
0
(-100.0)
0
-
0
-
0
-
0
-
(3) (4)
Registered customer accounts with
leased line access (3) (4)
2 259
(-17.5)
1 571
(-8.9)
1 580
(+0.6)
1 546
(-2.2)
1 565
(+1.2)
1 641
(+4.9)
2 268
(+38.2)
1 484 486 2 033 352 2 126 962 2 244 514 2 264 545
(+20.6)
(+5.8)
(+4.6)
(+5.5)
(+0.9)
Registered broadband Internet access
customer accounts
2 232 031
(-1.4)
2 268 576
(+1.6)
36.8
38.3
40.7
42.7
42.6
37.3
34.6
21.8
29.1
30.2
31.6
31.5
30.9
31.2
54.6
74.5
104.3
135.1 *
167.7 *
174.3
(3)
Fixed Internet subscribers per

100 population (3)
Fixed broadband Internet subscribers

per 100 population
(5)
Mobile broadband subscribers per 100
population (5)

2015

34

3.5
Table 3.5
Internet services (cont'd)
(6)
International Internet bandwidth per person
(Kilobits per second (Kbps))
2004
2009
2010
2011
2012
2013
95.1
566.6
620.9
913.1
1 314.4
30.0
68.0
68.0
68.0
68.0
N.A.
N.A.
100.7
123.0
86.7
86.7
159.0
148.0
1 881.7 *
2014
2 928.6
(6)
Internet access tariffs (per month) (HK$)

(7)
Dial-up modem (7)
(5) (8)
Fixed broadband (5) (8)
2015 2
(1)
(2)
1 8
(3)
(4)
(5)
2005
(6)
(7)
100 HK$1.2 2003
(8)
2008 2012 2013
2008 10
2010 100
Notes:

(1)
Figures do not include customer access via leased circuits and broadband services.
(2)
1 terabytes equals to 8 terabits.
(3)
Estimated figures based on the return from the ISPs and do not include users who are not customers of the licensed ISPs.
(4)
Registered customer accounts refer to the customer accounts of ISPs (including those free-of-charge customer accounts). For a
registered customer account which has more than one user login ID, it is counted as one registered customer account only.
Figures do not include customer accounts which are provided with e-mail addresses only.
(5)
(6)
The International Internet Bandwidth refers to the equipped capacity of the external circuits.
Monthly subscription provided service of 100-hour online time. In addition to the monthly subscription fee, a charge of
(7)
HK$1.2/hour was imposed on Internet access. Figures are available as from 2003.
(8)
There has been a downward trend in the access tariff of broadband services between 2008 and 2012. It is mainly attributable to
the fact that service providers attracted new subscribers of broadband services by offering preferential tariff. The tariff level in
2013 mainly reflects the enhancement of the quality of broadband services offered in terms of speed (the service providers mainly
offered broadband services of 10Mbps in 2008. From 2010 onward, service providers have gradually offered customers with
broadband services of 100Mbps or above).
*
Revised figures.
Source:
2015

35

3.6 (1)
Table 3.6 Statistics(1) on use of information and communication technology (ICT) by households and individuals
2004
2009
2010
2011
2012
2013
2014
1 581.9
1 756.3
1 832.2
1 921.0
1 968.7
1 992.7
71.1
75.8
77.9
80.0
81.9
81.3
1 444.7
1 699.4
1 795.4
1 871.2
1 920.5
1 929.3
64.9
73.3
76.4
77.9
79.9
78.7
3 669.7
4 349.4
4 577.8
4 714.3
4 651.6
59.5
70.2
72.8
74.9
73.5
12
10
Number of persons aged 10 and over who had smartphone
during the 12 months before enumeration (thousands)
3 395.9
3 849.5
4 886.0
12
10
% of persons aged 10 and over who had smartphone
during the 12 months before enumeration
54.0
61.1
77.2
Number of households with personal

computers (PCs) at home (thousands)
% of households with PCs at home
Number of households with PCs at home connected

to Internet (thousands)
% of households with PCs at home connected

to Internet
12
10
Number of persons aged 10 and over who had used PCs
during the 12 months before enumeration (thousands)
12
10
% of persons aged 10 and over who had used
PCs during the 12 months before enumeration
2015

36

3.6
Table 3.6
(1)
Statistics(1) on use of information and communication technology (ICT) by households and individuals
(cont'd)
12
10
Persons aged 10 and over who had used Internet
services during the 12 months before enumeration
Number of persons (thousands)

10
As a % of all persons aged 10 and over
2004
2009
2010
2011
2012
2013
2014
3 479.7
4 300.0
4 580.1
4 671.8
5 052.5
56.4
69.4
72.9
74.2
79.9
4 535.0
4 256.5
99.0
84.2
3 157.9 (2)
4 782.8
68.9 (2)
94.7
Within which
Had used PCs for connection to Internet

12
10
As a % of all persons aged 10

and over who had used Internet
services during the 12 months
before enumeration
Had used smartphone for connection to Internet

12
10
As a % of all persons aged 10

and over who had used Internet
services during the 12 months
before enumeration
Notes:
(1)
2010
2011
(2)
2012102014
(1)
To relieve the respondents reporting burden, the scope of data collection for the 2010 round of the Household IT Survey was reduced, and
the information in respect of the use of ICT by individuals was not collected. Similar Household IT Survey was not conducted in 2011.
(2)
Figure includes persons aged 10 and over who had used mobile phone (including but not confined only to smartphone) for connection to
Internet in 2012. It is not directly comparable with that for 2014, which covers connection via smartphone only.
()
Source:
Social Surveys Section (1), Census and Statistics Department
2015

37

3.7
Table 3.7
(1)
Statistics on use of information and communication technology (ICT) by businesses(1)
2003
2005
2006
2007
2008
2009
2013
54.8
60.5
60.5
63.8
63.1
63.6
75.2
53.7
56.4
57.5
58.4
60.0
62.9
47.5
54.7
55.9
59.8
58.8
60.6
74.8
42.9
46.2
49.5
51.4
53.7
59.4
13.5
15.5
17.5
18.2
19.3
20.0
26.4
(%) (2)
Proportion of business establishments
with a Local Area Network (LAN) (%) (2)
20.4
22.4
20.7
27.7
24.6
26.8
(%) (2)
with an intranet (%) (2)
6.2
7.7
12.7
11.0
12.0
16.1
(%) (2)
with an extranet (%) (2)
1.4
1.9
4.8
4.6
3.7
4.9
9.6
15.4
11.7
11.4
13.2
12.9
14.9
51.0
52.3
54.7
58.3
58.9
60.1
58.3
1.1
1.8
1.5
1.8
1.3
1.5
4.3
13.6
15.7
18.0
18.3
19.4
20.1
55.9
(%)
using computers (%)
(%)(2)
Proportion of persons employed in business
establishments routinely using computers (%) (2)
(%)
using the Internet (%)
(%)(2)
Proportion of persons employed in business
establishments routinely using the Internet (%) (2)
(3) (%)
with a web presence(3) (%)
(%)
Proportion of business establishments placing
orders online (%)
(%)
Proportion of business establishments with
receipt of goods, services or information online (%)
(%)
Proportion of business establishments receiving
orders online (%)
(%)
Proportion of business establishments with
delivery of goods, services or information online (%)
2015

38

(1)
Statistics on use of information and communication technology (ICT) by businesses (cont'd)(1)
3.7
Table 3.7
(1)
(2)
(3)
Note:
(1)
(2)
(3)
2010 2012
2005
Statistics are compiled from data collected through the Survey on Information Technology Usage and Penetration in the
Business Sector. Similar survey was not conducted during 2010 to 2012.
Business establishments with a web presence refer to those having a website/webpage or having a presence on another related
entitys website/webpage. Business establishments simply listed in an online directory and having a presence on any other
websites/webpages where the establishments do not have substantial control over the content of the websites/webpages
concerned are excluded.

Source:
(1)(2)
3.8
Table 3.8
Total information technology (IT) expenditure in the business sector as a ratio to Gross Domestic
Product (GDP)(1)(2)

Total IT expenditure in the business sector (HK$ billion)
(%)
Total IT expenditure in the business sector as a ratio to GDP (%)
(1)
(2)
@
Notes:
(1)
(2)
@
2007
2008
2009
2010
2011
2012
2013
33.7
37.0
33.6
38.6
50.4
50.7
55.0
2.0
2.2
2.0
2.2
2.6
2.5
2.6
2008 2.0 2008
2015 5
The coverage of industries in the business sector is based on the Hong Kong Standard Industrial Classification Version 2.0 which
has been adopted since 2008. Figures for the years of 2008 or before did not cover: sewerage, waste collection, treatment and
disposal activities, materials recovery and remediation activities and other waste management services. Nevertheless, those
industries had only slight effect on the overall figures.
Figures on GDP refer to the latest statistics released in May 2015.
Figure is subject to revision later on.

Source:
2015

39


Computerisation in the Government
3.9
Table 3.9
1231
As at 31 December of each year
2004
2009
2010
2011
2012
2013
2014
(1)
% of staff (1) with designated workstations
76
94
94
94
95
95
95
% of staff with Internet access
52
91
92
87
87
92
93
% of staff with internal e-mail access
40
74
61
69
72
77
78
(1)
Note:
(1) Apart from civil servants, persons employed by the Government under other terms (e.g. contract terms) are also included.
Source:
Office of the Government Chief Information Officer
3.10
Table 3.10
Government information technology staff

331
Establishment as at 31 March of each year
Grade
2004
2009
2010
2011
2012
2013
2014
Analyst/programmer
759
759
772
794
819
869
900
Computer operator
489
443
442
441
442
444
463
Data processor
203
189
186
183
176
174
169
1 451
1 391
1 400
1 418
1 437
1 487
1 532
Total

Source:
2015

40

3.11
Table 3.11
Government spending on information technology (IT)

2003-04
2008-09
2009-10
2010-11
2011-12
2012-13
2013-14
(1)
3,081
3,027
3,438
3,781
3,535
3,826
4,315
Government spending on IT (HK$ million)
(2)
3,887
3,954
4,448
4,930
4,729
5,177
5,768
(%) (3)
Government expenditure on IT as a ratio to
public expenditure (%) (3)
1.4
1.2
1.4
1.5
1.2
1.3
1.3
(%) (3) (4)

Government expenditure on IT as a ratio to
Gross Domestic Product (GDP) (%) (3) (4)
0.3
0.2
0.3
0.3
0.2
0.3
0.3
(1) 2001-02
(2) (1)
(3) 2001-02 (1)2001-02 (2)
(4) 2015 5
Notes:
Staff cost is computed on a full cost basis.

(1) Starting from 2001-02, Government spending on IT also includes non-administrative computer systems under Capital Subventions and
Major Systems and Equipment.
(2) The figures refer to the sum of those shown in row (1) and the IT expenditure of Housing Authority, Hospital Authority and subvented
schools.
(3) Government spending on IT is calculated using the figures in row (1) before 2001-02, while using the figures in row (2) for 2001-02 and
afterwards.
(4) Figures on GDP refer to the latest statistics released in May 2015.
Source:
2015

41

Chapter 4 Human Resources and Education in Information

Technology
Introduction
4.1
4.1 The availability of human resources with the

right skills is vital to sustainable development of
ICT in an economy. Education and training in
information technology (IT) can improve the
knowledge and skills of personnel relating to ICT.
4.2
1983
1
4.2 The Committee on Information Technology

Training and Development of the Vocational
Training Council (VTC) is charged with the duty to
assess the manpower requirements and training
needs of IT personnel and to draw up
recommendations on this front. VTC has been
conducting an economy-wide IT manpower survey1
since 1983 to collect relevant data from the business
community, with a view to evaluating the IT
manpower situation in Hong Kong.
4.3
4.3 In response to the demand for IT manpower

in various industries, the Government has been
deploying substantial resources in the areas of
education and training for nurturing IT personnel in
Hong Kong. Apart from increasing the number of
student places for IT in the post-secondary
institutions, efforts have also been made to promote
IT in education in both primary and secondary
schools in order to help students develop their
capabilities to process information effectively, and
to acquire the knowledge, skills and attitude
required for adapting to the advent of new
technology.
1983
2015

43
The Manpower Survey of the Information Technology Sector is a

biennial survey conducted by the Vocational Training Council since
1983. Since IT employees are employed in all major sectors of the
economy to perform various types of IT duties, the survey covers
establishments in all major sectors.

Existing Manpower Structure in the IT Field
4.4
2004 62 098
2014 82 973
4.1
33.6%
4.4 The findings of the IT manpower surveys

showed that the total number of IT employees
increased from 62 098 in 2004 to 82 973 in 2014,
representing an increase of 33.6% over the period.
(Table 4.1)
4.5
2014 82 973
31 414 37.9%
19 105 23.0%
9 148 11.0%
2006 2014
71.3%
2006 2014 58.0%
4.1 4.1
4.5 As the IT sector has been developing for

some years, the job category of IT/software
development ranked top amid the demand for IT
manpower. Among the 82 973 IT employees in
2014, 31 414 (37.9%) were in IT/software
development, 19 105 (23.0%) in operation services;
and 9 148 (11.0%) in field support. On the other
hand, the fastest growing job categories were field
support (registering a remarkable increase of 71.3%
between 2006 and 2014) and telecommunications
and networking (increase of 58.0% between 2006
and 2014). (Table 4.1 and Chart 4.1)
4.6
2014
27 522
33.2%
16 581
20.0% 15 165 18.3%
4.2 4.2
4.6 IT employees are engaged in virtually all

major industries. In 2014, the IT products and
services suppliers category had the largest share of
IT employees (27 522), accounting for 33.2% of the
total IT employees. This was followed by the
wholesale, retail and import/export trades, catering
and hotels sector (16 581 or 20.0%); and the
financing, insurance, real estate and business
services sector (15 165 or 18.3%). (Table 4.2 and
Chart 4.2)
4.7
2004 16 800
2014 27 500
4.2
4.7 The IT products and services suppliers

category was also the fastest growing segment, in
terms of the intake of IT employees. The number
of IT employees increased from around 16 800 in
2004 to around 27 500 in 2014. On the other hand,
the increase in intake of IT employees had
moderated in most of the other industries in recent
years. (Table 4.2)
2015

44

IT Programmes Funded by the University

Grants Committee (UGC)
4.8
2006/07
2004/05
4.8 Most of the UGC-funded institutions in Hong

Kong are offering IT programmes at sub-degree,
undergraduate and postgraduate levels. The total
number of graduates of UGC-funded IT
programmes (including both full-time and part-time
programmes) seemed to have decreased as from the
2006/07 academic year. These figures should be
interpreted with caution because, starting from the
2004/05 academic year, UGC-funded sub-degree
and taught postgraduate programmes had generally
been converted to the self-financing mode, thus
attributing to the decrease in number of graduates
reported for these two levels.
4.9 2008/09 2013/14

2 300 2 400 4.8
2006/07
2013/14 2 255
193 9%1 776
79% 286
13%
4.3
4.9 During the academic years of 2008/09 to

2013/14, the total number of graduates (including
both full-time and part-time students) of
UGC-funded IT programmes was around 2 300 to
2 400 in each academic year.
The reason
mentioned in paragraph 4.8 is also relevant for
explaining the decrease in number of graduates as
from the 2006/07 academic year in general.
Among the 2 255 graduates in the 2013/14
academic year, 193 (9%) were sub-degree
graduates, 1 776 (79%) were graduates of
undergraduate programmes and 286 (13%) were
graduates of research postgraduate programmes.
(Table 4.3)
Use of IT in Education at Primary and

Secondary Levels
4.10
4.10 The Government assumes a leading and

coordinating role in promoting the application of IT
in education, and schools are given the flexibility to
devise their own corresponding e-learning plans.
2015

45

4.11 2013/14 2 300

3 000 215
7
49
4.4 4.5
4.11 In the 2013/14 academic year, the Education

Bureau organised 215 in-house IT in Education
Courses, which were attended by about 2 300
primary school teachers and 3 000 secondary school
teachers.
In addition, there were 7 courses,
including 49 events, on the subject conducted
through external training institutions. (Tables 4.4
and 4.5)
4.12 2013/14 1 400

2 100 191
4.4 4.5
4.12 In the 2013/14 academic year, the Education

Bureau also organised 191 courses on Web-based
School Administration and Management System
(WebSAMS), which were attended by about 1 400
primary school teachers and 2 100 secondary school
teachers. (Tables 4.4 and 4.5)
4.13 2013/14
500
4.6
4.13 In the 2013/14 academic year, there were

around 500 teachers each in primary and secondary
schools respectively with duties as IT
coordinators/IT in-charge. (Table 4.6)
4.14 2013/14 1 900
4.7
4.14 In the 2013/14 academic year, about 1 900

secondary school teachers were teaching
IT/computer studies. (Table 4.7)
Further reference
20042006200820102012 2014
Manpower Survey Report - Information Technology

Sector, 2004, 2006, 2008, 2010, 2012 and 2014
2015

46

4.1
Table 4.1
Manpower structure of the information technology (IT) sector by job category
Number of employees
2004
2006
2008
2010
2012
2014
28 733
28 916
24 206
26 340
29 085
31 414
8 609
12 756
16 235
15 950
17 305
19 105
10 642
5 340
6 277
7 970
9 171
9 148
4 314
3 732
3 988
3 764
3 705
4 103
Database
897
837
525
753
1 042
915
IT security
391
424
361
509
577
622
4 517
4 531
5 741
6 705
6 710
Telecommunications and networking
4 265
3 749
6 153
5 948
6 007
5 923
IT education and training
2 494
2 575
3 302
5 161
3 650
3 571
(4)
General IT management (4)
1 753
1 627
1 119
1 242
1 438
1 462
62 098
64 473
66 697
73 378
78 685
82 973
IT/Software development
Operation services
(1)
Technical services (1)
(2)
Field support (2)
(2)
Systems programming (2)
(2) (3)
IT sales and marketing (2) (3)
Total
(1) 2004
(2) 2004
2006-2008 2010
(3) 2006-2008
(4) 2004
Notes:
(1) The corresponding job category for 2004 was "Technical support".
(2) Hardware and software sales employees with technical knowledge of IT products and services who were grouped under the
job categories "Field support" and "Systems programming" in 2004 round were classified under the job category "IT sales"
in 2006 2008 rounds and "IT sales and marketing" starting from 2010 round.
(3) The corresponding job category in 2006-2008 rounds was "IT sales".
(4) The corresponding job category for 2004 was "IT management".
Source:
Vocational Training Council
2015

47

4.1
Chart 4.1
2014
Manpower structure of the information technology (IT) sector by job category, 2014
Job category
IT/Software development
31 414
(37.9%)
Operation services
19 105
(23.0%)
Field support
9 148
(11.0%)
IT sales and marketing
6 710
(8.1%)
Telecommunications and
networking
5 923
(7.1%)
Systems programming
4 103
(4.9%)
IT education and training
: 82 973
Total number of IT employees : 82 973
3 571
(4.3%)
General IT management
1 462
(1.8%)
Database
915
(1.1%)
IT security
622
(0.7%)
5 000
10 000
15 000
20 000
25 000
30 000
35 000
Number of IT employees
Note:
Figures in brackets denote the percentage shares in the total number of IT employees.
Source:
2015

48

Distribution of information technology (IT) employees by industry grouping
4.2
Table 4.2
Number of employees
2004
2006
2008
(1)
IT products and services suppliers
2010
2012
2014
23 356
26 563
27 522
631
680
697
(1)
16 802
18 465
17 737
(2)
Digital creative (2)
Wholesale, retail and import/export trades,

catering and hotels
13 749
15 050
14 459
15 742
15 940
16 581
Financing, insurance, real estate and business services
13 575
12 508
16 566
13 413
13 536
15 165
7 961
9 159
9 497
9 733
423
556
750
931
3 014
2 680
3 014
3 747
3 922
1 803
1 762
1 771
1 837
1 959
(3)
Community, social and personal services
(excluding hospitals) (3)
8 688
8 934
Medical and health care services
Communications services
4 486
Transport and storage services
Manufacturing
2 029
2 076
2 389
2 600
2 867
2 948
Government bureaux/departments
2 271
2 134
2 161
2 497
2 470
2 703
Electricity, gas and water
326
333
333
332
374
378
Construction
172
156
226
307
424
434
62 098
64 473
66 697
73 378
78 685
82 973
Total
(1) 2004
(2) 2004-2008
(3) 2004-2006
Notes:
(1) The corresponding sector in 2004 round was "software vendors".

(2) "Digital creative" sector was grouped under "IT products and services suppliers" in 2004-2008 rounds.
(3) The corresponding sector in 2004-2006 rounds included hospitals.
Source:
2015

49

4.2
Chart 4.2
2014
Distribution of information technology (IT) employees by industry grouping, 2014
: 82 973
Total number of IT employees : 82 973
Community, social and

personal services (excluding
hospitals)
9 733 (11.7%)
Financing, insurance, real

estate and business services
15 165 (18.3%)
Communications services
3 922 (4.7%)
M anufacturing
2 948 (3.6%)
Government
bureaux/departments
2 703 (3.3%)
Transport and storage

services
1 959 (2.4%)
Electricity, gas and water

378 (0.5%)
Wholesale, retail and import/

export trades, catering and
hotels
16 581 (20.0%)
M edical and health

care services
931 (1.1%)
Construction
434 (0.5%)
Digital creative
697 (0.8%)
IT products and services

suppliers
27 522 (33.2%)
Note:
Figures in brackets denote the percentage shares in the total number of IT employees.
Source:
2015

50

4.3
Table 4.3
Graduates of information technology programmes funded by University Grants Committee

(UGC) by level of study
Number of graduates
Level of study
Academic year
2003/04
2008/09
2009/10
2010/11
2011/12
2012/13
2013/14
798
222
224
219
226
206
193
(+16.0)
(-14.6)
(+0.9)
(-2.2)
(+3.2)
(-8.8)
(-6.3)
1 969
1 825
1 914
1 894
1 813
1 797
1 776
Undergraduate
(+0.1)
(-4.4)
(+4.9)
(-1.0)
(-4.3)
(-0.9)
(-1.2)
Sub-degree
666
(-3.6)
(-88.2)
(-50.0)
(-100.0)
214
216
242
222
226
251
286
Research postgraduate
(+2.9)
(+1.4)
(+12.0)
(-8.3)
(+1.8)
(+11.1)
(+13.9)
3 647
2 265
2 381
2 335
2 265
2 254
2 255
Total
(+2.6)
(-5.5)
(+5.1)
(-1.9)
(-3.0)
(-0.5)
(*)
Taught postgraduate
Note:
1.
2.
'* 0.05%
* denotes less than 0.05%
Source:
University Grants Committee
2015

51

4.4
Table 4.4
Number of information technology (IT) courses offered by Education Bureau for primary and
secondary school teachers by course type
Number of courses
Academic year
2003/04
2008/09
2009/10
2010/11
2011/12
2012/13
2013/14
Primary schools
70
(-73.7)
174
(+9.4)
199
(+14.4)
203
(+2.0)
154
(-24.1)
164
(+6.5)
110
(-32.9)
Secondary schools
72
(-55.3)
207
(+1.5)
174
(-15.9)
186
(+6.9)
201
(+8.1)
226
(+12.4)
105
(-53.5)
Primary schools
153
(-17.7)
79
(+27.4)
62
(-21.5)
71
(+14.5)
73
(+2.8)
101
(+38.4)
94
(-6.9)
Secondary schools
146
(-65.9)
88
(+27.5)
67
(-23.9)
77
(+14.9)
77
(0.0)
106
(+37.7)
97
(-8.5)
(1)
IT in Education Courses (1)
Courses on School Administration and

Management System (SAMS)
and Web-based School Administration
and Management System (WebSAMS)
(1)
Notes:

(1) IT in Education Courses cover training courses for teachers to empower them to use IT for enhancing learning and teaching.
Source:
Education Infrastructure Division and Information Technology Management Division, Education Bureau
2015

52

4.5
Table 4.5
Number of teachers who had attended information technology (IT) courses offered by
Education Bureau for primary and secondary school teachers by course type
Number of teachers
Academic year
2003/04
2008/09
2009/10
2010/11
2011/12
2012/13
2013/14
Primary schools
1 770
(-65.2)
4 593
(-44.7)
6 582
(+43.3)
2 848
(-56.7)
2 203
(-22.6)
2 148
(-2.5)
2 336
(+8.8)
Secondary schools
3 409
(-48.6)
4 800
(-50.6)
5 918
(+23.3)
3 526
(-40.4)
3 607
(+2.3)
4 391
(+21.7)
3 041
(-30.7)
6 352
(+111.7)
1 767
(+82.7)
866
(-51.0)
1 108
(+27.9)
931
(-16.0)
1 263
(+35.7)
1 404
(+11.2)
5 687
(-18.4)
2 572
(+61.2)
1 350
(-47.5)
1 475
(+9.3)
1 241
(-15.9)
2 361
(+90.2)
2 080
(-11.9)
(1)
IT in Education Courses (1)
Courses on School Administration and

Management System (SAMS)
and Web-based School Administration
and Management System (WebSAMS)
Primary schools
Secondary schools
(1)
Notes:

(1) IT in Education Courses cover training courses for teachers to empower them to use IT for enhancing learning and teaching.
Source:
Education Infrastructure Division and Information Technology Management Division, Education Bureau
2015

53

4.6
Table 4.6
(1)
Information technology (IT) coordinators/IT in-charge of primary and secondary schools(1)
Number of IT coordinators/IT in-charge
Primary/secondary schools
Academic year
2003/04(2)
2008/09
2009/10
2010/11
2011/12
2012/13
2013/14
655
456
473
471
461
467
458
(-1.7)
(-3.6)
(+3.7)
(-0.4)
(-2.1)
(+1.3)
(-1.9)
447
530
530
517
516
502
487
(+0.4)
(+0.2)
(0.0)
(-2.5)
(-0.2)
(-2.7)
(-3.0)
1 102
986
1 003
988
977
969
945
(-0.8)
(-1.6)
(+1.7)
(-1.5)
(-1.1)
(-0.8)
(-2.5)
Primary schools
Secondary schools
Total
(1) 1998/99 2004/05

1998/99 2004/05 2004/05
(2) 2003/04 73
Notes:

(1) Figures cover local ordinary day schools and are compiled as from 1998/99 academic year. Figures prior to 2004/05 academic year
refer to IT coordinators allocated to primary and secondary schools under the IT in Education Project, which started in 1998/99
academic year and ended in 2004/05 academic year. Figures for and after 2004/05 academic year refer to teachers with duties as IT
coordinators/IT in-charge in schools.
(2) Figures for 2003/04 academic year exclude 73 coordinators in special schools.

Source:
School Education Statistics Section, Education Bureau
4.7
Table 4.7
Secondary school teachers teaching information technology/computer studies
Academic year
2003/04
2008/09
2009/10
2010/11
2011/12
2012/13
2013/14
2 784
2 647
2 343
2 152
2 185
1 988
1 908
Number of teachers
(+4.7)
(-4.5)
(-11.5)
(-8.2)
(+1.5)
(-9.0)
(-4.0)
Note:
Source:
School Education Statistics Section, Education Bureau
2015

54


Appendix A

1.
Terms and Definitions
1.
Operating Characteristics of the

Information and Communication
Technology Sector
1.1
1.1 An establishment is defined as an economic

unit (i.e. a unit engaged in the production of goods
or services) which engages, under a single
ownership or control (i.e. under a single company
name), in one or predominantly one kind of
economic activity at a single physical location.
1.2
1.2 External
telecommunications
services,
which may include voice, facsimile or data, are
services operated over external leased circuits
supplied by Fixed Telecommunication Network
Services/Fixed Carrier/Unified Carrier licensee for
communication with places outside Hong Kong.
1.3
1.3 Gross addition to fixed assets is defined as

acquisition of fixed assets minus disposal of fixed
assets.
1.4
1.4 Gross Domestic Product (GDP) is a measure

of the total value of production of all resident
producing units of a country or territory in a
specified period, before deducting allowance for
consumption of fixed capital.
1.5
1.5 Gross surplus is defined as receipts (from

sales or business) or output, minus compensation
of employees and other payments or expenses.
1.6
1.6 Persons
engaged
include
working
proprietors, active partners, unpaid family workers
and all employees in establishment.
1.7
1.7 Value added is defined as the value of gross

output less the value of intermediate consumption
(the value of goods and services used up in the
course of production).
2015

55

2.
2.
Imports and Exports of Information

and Communication Technology (ICT)
Goods
2.1
2.1 Trade statistics on audio and video

equipment mainly cover imports and exports of
sound and video recording or reproducing
apparatus and their parts and accessories;
transmission apparatus for radio-broadcasting or
television, television cameras, digital cameras and
video camera recorders; microphones and stands
therefore,
headphones
and
earphones,
audio-frequency electric amplifiers, electric sound
amplifier sets; and discs, tapes, solid-state
non-volatile storage devices and other media for
the recording of sound or of other phenomena.
2.2
2.2 Trade statistics on computer and related

automatic data processing machines and storage,
input or output units thereof; magnetic or optical
readers, machines for transcribing data onto data
media in coded form, machines for processing such
data and network units equipment; and other
related parts and accessories.
2.3
2.3 Trade statistics on electronic components

mainly cover imports and exports of electronic
integrated circuits and micro assemblies; diodes,
transistors
and
semiconductor
devices;
photosensitive semiconductor devices, including
photovoltaic cells whether or not assembled in
modules or made up into panels; light emitting
diodes; mounted piezo-electric crystals; printed
circuits; and parts of transmission apparatus,
television cameras, digital cameras, video camera
recorders, monitors and projectors, etc.
2.4 Trade statistics on other ICT goods mainly

cover imports and exports of office machinery and
equipment, medical equipment, industrial process
control equipment, and appliances for measuring,
checking, testing and navigating, etc.
2.4
2015

56

2.5
2.5 Trade statistics on telecommunications

telephone sets, including telephones for cellular
networks or for other wireless networks; other
apparatus for transmission or reception of voice,
images or other data, including apparatus for
communication in a wired or wireless network
such as a local or wide area network; transmission
apparatus for radio-broadcasting or television and
other apparatus incorporating reception apparatus.
2.1-2.5
2008
(Note: The commodity categories listed in

paragraphs 2.1-2.5 above are based on the
respective commodity coverage in 2008. Owing
to annual changes in commodity codes, the
coverage in previous years may be slightly
different and caution should be exercised in
comparing the relevant figures across years.)
3.
3.
Access To and Use of Information and

3.1
Kbps
Mbps1
= 1024
ADSL
DSLFTTB
3.1 Broadband Internet access refers to access

to the Internet and Internet related services, with
transmission speed from hundreds of kbps (kilobits
per second) to thousand Mbps (Megabits per
second) (1 Mb = 1024 kb). Cable modems,
Ethernet, ADSL (asymmetric digital subscriber
line), other types of DSL (digital subscriber line)
and FTTB (Fibre-to-the-building), are technologies
commonly used for provision of broadband
connection.
1.1
3.2 Establishment - please refer to paragraph 1.1

of this Appendix.
3.3

3.3 Placing information on the Internet about an

establishment or the products sold is considered to
have delivered its goods, services or information
through electronic means.
3.4

3.4 An establishment is considered to have

ordered or purchased goods, services or
information through electronic means if the
confirmation of order or purchase is completely
done through electronic means.
3.2
2015

57

3.5
3.5 Personal computer refers to a computer

designed for individual use. Personal computer
includes desktop computer, laptop and tablet, but
excluded palm top/Personal Digital Assistant,
digital diary, electronic dictionary, servers,
workstations and terminals of mainframe or
minicomputer.
Personal computers may be
connected to form a Local Area Network (LAN) or
Wide Area Network (WAN) system.
3.6
3.6 Browsing of information on the Internet is

also considered as receiving information through
electronic means.
Goods received through
electronic means are only restricted to products
which could be transmitted through electronic
means, such as software packages and songs.
3.7 2G
CDMA
TDMA
GSM
PCS
3.7 Second Generation (2G) wireless services is

the digital mobile telecommunications service
operating on Code Division Multiple Access
(CDMA), Time Division Multiple Access
(TDMA),
Global
System
for
Mobile
Communication
(GSM)
and
Personal
Communications Services (PCS) systems.
3.8 3G
International Telecommunication
Union ITU2000
International Mobile Telecommunication
2000IMT-2000
3.8 Third Generation (3G) wireless services is a

new generation of wireless telecommunications
service and its development is based on the
initiative of International Telecommunication
Union (ITU) called IMT-2000 (International
Mobile Telecommunication 2000). 3G will bring
wireless transmission speeds up to 2Mbps, which
allows high-quality wireless audio and video
transmission.
2015

58

3.9
3.9 Total expenditure on information technology

(IT) in the business sector is defined to cover the
following four types of expenditure:
(a)
(a)
Expenditure on purchases of computer

hardware (e.g. personal computers,
mainframes,
notebook
computers,
storage devices and components) and
peripherals (e.g. printers and scanners)
for own use;
(b)
(b)
Expenditure on purchases of computer

programs, software and databases for
own use, including both standard ones
available in the market and those
specifically designed/developed by
other firms;
(c)
(c)
Payments for other IT-related services

(e.g. system design and development;
computer training; webpage design;
Internet connection; website hosting;
computer equipment leasing; and repair
and maintenance of computer products);
and
(d)
(d)
Cost of in-house development of

computer programs and databases for
own use.
3.10
3.10 Website is a collection of related webpages

that includes a beginning page called a home page.
A website usually has a unique address to facilitate
users to get their intended home pages.
3.11
3.11 Business establishments with a web

refer
to
those
having a
presence
website/webpage or having a presence on another
related entitys website/webpage.
Business
establishments simply listed in an online directory
and having a presence on any other
websites/webpages where the establishments do
not have substantial control over the content of the
websites/webpages concerned are excluded.
2015

59

4.
4.
Human Resources and Education in

4.1
4.1
Database includes the following personnel:
- 2004
- for 2004
Database Administrator/Specialist/
Designer/ Officer
Data Warehouse Administrator
Decision Support Specialist
Business Intelligence Specialist
Knowledge Management Specialist
- 200620082010
20122014
4.2
- for 2006, 2008, 2010, 2012 and 2014
Database Administrator/Designer
Data Warehouse Administrator
4.2 Field
personnel:
- 2004
includes
the
following
- for 2004
Manager - Customer Engineering/Services

Support
Engineer - Customer/Customer Services/

Hardware/Technical/Field
Technician - Hardware/Service/Field/
Maintenance
- 200620082010
20122014
4.3
Support
- for 2006, 2008, 2010, 2012 and 2014
Manager - Customer Engineering/Services

Support
Engineer - Customer Services/Field
Field Technician
4.3 General IT management

following personnel:
- 200620082010
20122014
includes
- for 2006, 2008, 2010, 2012 and 2014
IT Director
Management Information System (MIS)

Director
Head of IT
Chief Information Officer (CIO)
2015

the
60

4.4
4.4 IT education and training includes the

- 2004
- for 2004
Professor/Lecturer/Training Officer
IT Trainer/Instructor
IT Researcher (in a tertiary education

institution)
Research Assistant
Project Assistant
- 200620082010
20122014
4.5
- for 2006, 2008, 2010, 2012 and 2014
Professor/Lecturer/Training Officer
IT Trainer/Instructor
IT Researcher (in a tertiary educational

institution)/Research Assistant
4.5 IT management includes the following

personnel:
- 2004
4.6
- for 2004
IT Director
Computer Services Director
MIS Director
Head of IT
Chief Information Officer (CIO)
4.6 IT sales and

- 20062008
marketing
includes
- for 2006 and 2008
Director - Sales/Account
Manager - Sales/Account
Representative
Promotion
4.7
Sales/Product
4.7 IT Sales and marketing includes the

- 201020122014
- for 2010, 2012 and 2014
Director - Sales/Marketing/Account
Manager - Sales/Marketing/Account
RepresentativeSales/Marketing/Product Promotion
2015

the
61

4.8
4.8
- 200420062008
201020122014
4.9
IT Security includes the following personnel:

- for 2004, 2006, 2008, 2010, 2012 and 2014
Specialist - IT Security/Information
Security
Information Security Officer
4.9 IT/Software development

- 2004
includes
- for 2004
Manager - Systems development/

Programming/Systems
IT Strategist/Architect
Business Analyst/Consultant
Consultant - IT/Systems/Project/
Application/Usability Design
IT Systems Auditor
Manager - Project/Outsourcing
Project Leader
Systems Analyst
Usability Designer
Programmer
Analyst/Programmer
Application Programmer
Engineer - Application/Development
Software Designer/Engineer
Web Designer/Developer
Specialist - Quality Assurance/Software

Assurance
Test Designer
Software Testing Engineer
Research and Development Engineer
Research Scientist
Software/Firmware Product Designer
Product Analyst/Developer
Technical Writer
2015

the
62

- 2006
- for 2006
Systems Development Manager
IT Architect
Business Analyst
Project Manager/Leader
Systems Analyst
Usability Designer/Design Consultant
Programmer
Analyst/Programmer
Software Engineer
Quality Assurance Specialist
Software Assurance Specialist/Engineer
IT Systems Auditor
Technical Writer
Computer Game Designer/Artist/

Developer
Computer Graphic Designer/Artist
Computer Animator
Designer - Web Graphic/Visual Effect
2015

63

- 200820102012
2014
- for 2008, 2010, 2012 and 2014
Systems Development Manager
IT Architect
Business Analyst
Project Manager/Leader
Systems Analyst
Usability Designer/Design Consultant
Programmer
Analyst/Programmer
Software Engineer
Quality Assurance Specialist
Software Assurance Specialist/Engineer
IT Systems Auditor
Software Product Engineer
Software Product Manager
Technical Writer
Computer Game
Designer/Artist/Developer
Computer Graphic Designer/Artist
Computer Animator
Designer - Web Graphic/Visual Effect
2015

64

4.10
4.10 Operation services includes the following

personnel:
- 2004
- for 2004
Manager - Computer Operations/Computer

Services
Manager - Data Centre/Data Centre

Services
Help Desk Supervisor/

Manager-in-charge
Representative - Help Desk/Call Centre
Customer Service Officer/

Representative
Computer Operations Supervisor
Operator - Computer/Systems
User Support/Co-ordinator
User Officer
User Technician
Desktop Support Specialist
- 200620082010
20122014
- for 2006, 2008, 2010, 2012 and 2014
Computer Operations Manager
Help Desk Supervisor/Representative
Customer Service Officer/Representative
Computer Operations Supervisor
Operations Support Supervisor
Operator - Computer/Systems
User Support/Co-ordinator
4.11
4.11 Systems
programming
- 200420062008
201020122014
includes
- for 2004, 2006, 2008, 2010, 2012 and 2014
Systems Programmer (in-house/vendor

environment)
Systems Engineer
2015

the
65

4.12
4.12 Telecommunications
and
includes the following personnel:
- 2004
networking
- for 2004
Manager - Telecommunications/Network
Consultant - Telecommunications/Network
Engineer - Telecommunications/Network
Analyst - Telecommunications/Network
Administrator - Network/LAN/WAN
Network Operation Officer
- 200620082010
20122014
- for 2006, 2008, 2010, 2012 and 2014
Manager Telecommunications/Networking
Consultant - Telecommunications/Network
Engineer - Telecommunications/
Network
Network - Administrator/Officer
2015

66


Appendix B

Enquiry Telephone Numbers
Enquiry
telephone numbers
Source of information
2894 8149
Business Services Statistics Section,

Education Bureau
(a)
2892 6230
Finance Division
(b)
3698 3601
Education Infrastructure Division

(c)
3464 0532
Information Technology Management Division

(d)
3509 8443
School Education Statistics Section
2921 0298
Leisure and Cultural Services Department
2582 4520
2961 6333
2887 9634
Science and Technology Statistics Section,

()
2887 5103
Social Surveys Section (1),

2015

67

Enquiry
telephone numbers
Source of information
2582 4915
Trade Analysis Section,

2844 9919
University Grants Committee
3907 6650
2015

68


Appendix C
Means of Obtaining Publications

of the Census and Statistics Department
Website
Users may download statistical publications
free of charge from the Census and Statistics
Department
(C&SD)
website
( w w w. ce n s t a t d . go v. h k/ h ks t at / q ui c kl i n k/
index.jsp).

( ww w .censt at d. go v.h k/ h ks t at / q ui c kl i n k/
index_tc.jsp)
Publications Unit of C&SD
A few ad hoc publications of C&SD are available

in print versions. These print versions are
available for purchase at the Publications Unit of
C&SD. Regarding the details of the ad hoc
publications with print versions, users may
browse through the Government Bookstore of
the
Information
Services
Department
(www.bookstore.gov.hk)
or
contact
the
Publications Unit of C&SD.
The Publications Unit of C&SD also provides a

reading area where users may browse through the
latest issue of various publications of the
department on display.
12
19
(852) 2582 3025
(852) 2827 1708
The address of the Publications Unit is :

19/F, Wanchai Tower,
12 Harbour Road, Wan Chai, Hong Kong.
Tel. : (852) 2582 3025
Fax : (852) 2827 1708
Order service
A few ad hoc publications of C&SD are available

in print versions and are offered for sale online at
the Government Bookstore of the Information
Services Department (www.bookstore.gov.hk).
A mail order form for ordering print versions of
publications
is
also
available
for
downloading on the website of the department
(www.censtatd.gov.hk/service_desk/list/mail/
index.jsp). Completed form should be sent
back together with a cheque or bank draft
covering all necessary cost.
( w w w. c e n s t a t d . g o v. h k / s e r v i c e _
desk/list/mail/index_tc.jsp)
2015

69


HK As Information Society - 2015

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

HK As Information Society - 2015

Uploaded by

Copyright:

Available Formats

Hong Kong as

This publication is available in download version only

Imports and Exports of Information

Access To and Use of Information

Human Resources and Education in

Terms and Definitions

Enquiry Telephone Numbers

Means of Obtaining Publications of the

Hong Kong as an Information Society 2015

1. Operating Characteristics of the Information

Key statistics on the information and

Research and development (R&D)

Business receipts of Internet service

2. Imports and Exports of Information and

Imports and exports of all information

Imports by main supplier and exports

Imports by main supplier and exports

Imports by main supplier and exports

Imports by main supplier and exports

Imports by main supplier and exports

Hong Kong as an Information Society 2015

3. Access To and Use of Information and

Key statistics on access to information

Wireline telephone services

Public mobile services

External telecommunications traffic

Statistics on use of information and

Statistics on use of information and

Total information technology (IT)

Computerisation in the Government

Government information technology

Government spending on information

4. Human Resources and

Distribution of information technology

Graduates of information technology

Number of information technology

Hong Kong as an Information Society 2015

Number of teachers who had attended

Secondary school teachers teaching

Hong Kong as an Information Society 2015

R&D in ICT sector, 2013

External trade of ICT goods, 2009 and

public mobile subscriptions per 100

households, 2009 and 2014

Number of fixed telephone lines and

1. Operating Characteristics of the Information

Distribution of value added of the

technology (ICT) sector by economic

Distribution of number of persons

communication technology (ICT) sector

4. Human Resources and

Manpower structure of the information

technology (IT) sector by job category,

Distribution of information technology

(IT) employees by industry grouping,

Hong Kong as an Information Society 2015

Over the last two decades, we have witnessed a

The statistical framework adopted in this

Chapter 1 highlights the value added and

Chapter 2 presents the situation about the

Chapter 3 portrays the ICT infrastructure as

Chapter 4 describes the situation of human

Hong Kong as an Information Society 2015