Professional Documents
Culture Documents
Table of Contents
1.0 Cover Letter.........................................................................................................................3
2.0 Technical Approach..............................................................................................................4
2.1 Our Understanding of the Requirements..........................................................................4
2.2 Key Solution Considerations............................................................................................5
2.3 SOLUTIONZ Inc. Proposed Technical Solution.............................................................5
2.4 Key benefits and advantages of the proposed solution....................................................8
3.0 Resumes of Key Staff.........................................................................................................10
4.0 Capabilities of executing the project..................................................................................16
5.0 Cost Proposal.....................................................................................................................17
6.0 References of similar past performances...........................................................................18
1.
2.
3.
4.
2.1 Our Understanding of the Requirements Based on the RFP, the requirements that are
in scope for this project are summarized below
researchers.
Must have a low-cost browser enabled device.
Simplified internal workflow.
Catalogue holdings.
The solution system should have integrated search functions.
The solution system should have a robust system that will track, retrieve, manage and
customers if needed.
The solution system should accommodate multiple users at once and should include a
2.2 Key Solution Considerations Various business and technical considerations are
necessary for coming up with a robust and fully functional solution. Subscribers are the key
to success and effective subscription management is the need for any publication unit today.
Subscription management involves maintaining database of existing subscribers, ways to
generate new leads/subscribers, and easy integration with other elements of the workflow.
Organizations have to be quick in responding to subscribers needs and demands to make
them comfortable with the services provided by the publishers. In order to be competitive in
the market, a good system has to be in place to automate the subscription management
workflow. Subscription management software helps publishers in widening subscriber base
and improved sales and revenues. A strong subscription management solution includes:
benefits.
Centralized subscriber information: nominations can be received through online, mail,
authentication/authorization.
Strong search capabilities and payment options.
Integration with order management, reporting tools, and company web sites.
Based on the requirements that are given in the RFP, and applying our expertise in designing
such systems, the key considerations for building such a system that go into the technical
solution are detailed below.
based applications.
Services layer providing Strong Integration capabilities with external systems
Powerful open source search solutions
Provides Plug-in services for extended functionality.
2.3 SOLUTIONZ Inc. Proposed Technical Solution Given the solution considerations
and requirements, SOLUTIONZ Inc. proposes to implement this solution using the
Subscription Express Subscription Management Solution. Subscription Express is a hosted
software solution for all types of companies including publishers, universities, societies,
niche and new media subscription businesses. Subscription Express hides the deployment
complexities and infrastructure of a subscription management system, allowing you to focus
on core business and on your customers. The solution provides customer service and web
tools essential in a subscription environment with a low cost of ownership. The solution is
focused on speed to market to get you up and running quickly.
The Subscription Express solution combines the powerful features of THINK
Enterprise in a hosted environment. Successfully manage your front and back office business
with applications built for and used by subscription businesses across the world. Whether
your business is simple or complex, you can rest assured that you will be able to promote and
monetize your content based on traditional and forward looking subscription models while
driving successful renewal and recapture campaigns. Make the decision today to protect and
grow your customer base with our world class solution to better serve your customers, build
stronger relationships, and increase your ROI. The functional architecture of this solution is
depicted below followed by description of various features
Customer Management - Accessible through any Internet connection, our Customer Service
modules allow you to see and manage all of the customer data that is critical to the success of
your business. The streamlined workflows help you manage subscriber orders and renewals,
process payments, create service tickets, manage payments & billing, and more. Use the
configuration tools to manage your product codes, variations, and pricing structures.
Subscription Express is a cloud-based subscription management solution. This
focused solution is designed for accessibility, flexibility, and simplicity. Since this solution
resides in our facilities there are no capital expenditures for hardware, no complicated
installations or deployment processes, and no complicated integrations.
Web Services - Internet commerce is an essential part of business. The Subscription Express
solution includes web services for an XML/SOAP interface to manage e-commerce
transactions including presentation of products for sale, purchase, subscriber self-service,
authentication and authorization to subscription and non-subscription content.
Essential Data - From the outset, you will receive reporting data in several forms. We will
provide system output files (label, renewal, payment, etc.) in .csv format which you can
format and print or transfer to your fulfillment house. In addition, transactional, marketing,
and accounting data will be available on specified intervals so you can track the success of
your business and make adjustments as necessary. You will also be able to interact with your
subscribers for events like order confirmation, renewal reminders, and fulfillment utilizing
standard email templates.
Data Security - THINK Subscription maintains a PCI Level 1 certified datacenter to ensure
that your data is secure and protected. For extra security, THINK Subscription has also
completed PA-DSS certification for the THINK Enterprise application. Rest assured that your
data is secure. Data privacy is handled by THINK Enterprise security and server access
logins. Sensitive credit card information is tokenized and encrypted using the newest
payment technologies deployed by the major payment gateways. Other sensitive data is
encrypted using strong encryption technologies. The solution provides incremental and full
backups with weekly off-site secure storage.
Professional Services - We recognize that professional services will be important to you. The
THINK Subscription team includes experts in publishing, subscription management, and
marketing who can augment your needs with Professional Services in the following areas:
training, education, data conversion, and best practices.
2.4 Key benefits and advantages of the proposed solution Benefits and advantages of the
proposed solution include
Flexibility and Simplicity:
Options and modules can be matched to your business needs and easily expanded in
the future.
Clear and simply designed forms with easy navigation between them.
Multiple forms can be opened without disruption or delay.
Intuitive design for rapid data entry including keyboard only data entry if desired.
Subscription and Mail Order Wizards for easy data input
Bundle options for combining subscription and product offers
Range of standard reports including ABC analysis, plus option for user defined
reports in Crystal Reports.
data
Import subscriptions and orders directly from a website without re-keying of data.
Subscribers can review and renew their subscriptions online.
Full membership capability
Multi-currency and multi-VAT rates.
Customer Records:
Central customer file with ability to list possible duplicate customers as new customer
Subscriptions Wizard: The Subscriptions Wizard enables quick, simple and easy entry of
customers, subscriptions and payment details with the minimum of effort. In one continuous
process, the user moves smoothly between screens to create all transaction records in
seconds.
Subscription Dashboard:
Unified view of portfolio
Life-cycle visibility
Ensure profitability
Multiple Types
Renewals
Proactively manage renewals
Automated reminders
Play a key role in the design and layout of several sites, Interactive CDs and other
projects
Editing and preparation of videos for the web
2000-PRESENT
GRAPHIC DESIGNER
1997-1999
EDUCATION
WEBMASTER / INTERNET DESIGN, A.S.
Northwestern Connecticut Community College, Winsted, CT, 2000-2002
COMPUTER SYSTEMS TECHNOLOGY, A.S.
Northwestern Connecticut Community College, Winsted, CT, 1995-1998
HIGH SCHOOL DIPLOMA, HVAC/P
Oliver Wolcott Regional Vocational Technical School, Torrington, CT, 1991-1995
Resume 2 <<Employee Name>>
Career Objective: To obtain a challenging position as a Senior Web Designer where I can
utilize my graphic and web designing skills for the growth of the organization.
Summary:
Technical Skills:
Familiar with JavaScript, HTML, Perl, Windows 95/98, Macro Media DreamWeaver,
Windows XP and Illustrator
Educational Qualification:
Master's degree in Computer Science from university of Boston, Boston in the year
2001
Certification Course:
Certification Course in Web Designing, System Web Designing Centre, Boston 1997
Work Experience:
Senior Web Designer
Assigned the tasks of developing and maintaining internet and intranet by using
Dream weaver, Photoshop, HTML and Flash
Responsible for creating graphics like logos and icons by using Photoshop and
Fireworks
Conducted training sessions regarding the use of programmers like Dream Weaver
and Fireworks
Responsible for installing shopping carts by using CGI scripts for client websites
Web Designer
Responsible for creating corporate portals, websites and large scale-web applications
Handled the tasks of designing and optimizing graphics for corporate clients sites
Responsible for designing and coding on user forms for website that require user
registration
Handled other tasks under the instructions of the Senior web designer
Areas of Interest:
To apply new software tools in designing web and adapt to the changing environment
Ability to adapt visual designs into dynamic websites and websites templates
To contribute my best web designing skills in creating original designs for web
Met and corresponded with clients to determine client needs for company sites
Developed and designed new web interfaces, layouts and site graphics
Created and Designed test web sites for sales as well as demonstration purposes
Responsible for quality assurance of finished websites including the validation of web
forms and links
Developed and maintained intranet and Internet for Company Websites utilizing
Dream weaver, HTML, Flash and PhotoShop
Performed validation of completed sites including the debugging and testing of code
Developed and designed user-friendly interface for on-line programs like multi-media
systems and web-driven e-mail
Created graphics including icons and logos using Fireworks and PhotoShop
Facilitated training on the use of programs such as Fireworks and Dream Weaver
Installed shopping carts by use of CGI scripts for business client websites
EDUCATION:
Massachusetts
Institute
of
Technology
(MIT)
Boston,
MA
TECHNICAL SKILLS:
Proficient with HTML, Macromedia Dream weaver, Fireworks, Allaire Home Site,
Microsoft Office Professional Edition, Adobe Acrobat, WebPosition Gold, Top Dog,
Search Engine Optimizer (SEO)
Familiarity with Adobe Go Live, Microsoft FrontPage, Adobe PhotoShop, Jasc Paint
Shop Pro, Macromedia Flash
1. Responsible for the design of client websites right from conceptualization stage to its
implementation
2. Worked with digital graphical design tools including Adobe PhotoShop, Fireworks,
Flash and Illustrator
3. Created animations using flash for an on-line multimedia store
4. Responsible for web hosting and the installation of e-mail and forms
5. Developed access database and web interface suitable for client needs
6. Perform the validation and testing of the finished web sites
TECHNICAL SKILLS:
Windows 95/98/2000
MS DOS
Java
HTML
JavaScript
Shell
Microm Rbase
Fireworks
Adobe PhotoShop
MS Access
Oracle
Corel Paradox
Visual C++
2. Responsible for the graphic design and implementation of company web site
including navigation, writing HTML and JavaScript and optimization of web graphics
3. Developed banners for advertising on corporate client sites
4. Created and maintained database driven intranet sites
5. Upgraded servers, clients and hardware in order to comply with new standards
6. Used excellent communication skills in tandem with an extensive technical
knowledge to help resolve problems for clients
Jr Web Designer
1. Led a team of designers for designing and developing interactive Web Sites using
Dream weaver, Fireworks, Front Page and Adobe Photoshop
2. Designed and optimized graphics for corporate client sites
3. Coordinated Quality Assurance procedures including testing and debugging of code
4. Write HTML, JavaScript, Tables, Frames and Graphics
5. Installed Shopping Carts using CGI scripts
6. Administer Internet e-mail accounts for corporate clients
7. Responsible for training staff to provide technical support
TECHNICAL SKILLS:
HTML/CGI/Perl, JavaScript
Adobe Photoshop, Illustrator, In Design, Image Ready
Macromedia Dream weaver
Windows 3.11 to Windows XP
Microsoft Front Page and Office Suite
Operating Systems: MS DOS, Windows 95/98, Windows NT, and UNIX.
4.0 Capabilities of executing the project We have multiple solutions developed that can
be added to this project in a value creating manner. We also have the right set of people and
have done this work before which ensures we have the right credentials to do the project. One
of the solutions we have developed is discussed below that is very relevant to this project and
shows our capabilities is discussed below
SOLUTIONZ Subscription Solutions - SOLUTIONZ Inc. provides efficient and cost
effective software and services for all subscription based businesses and are the developers of
SOLUTIONZ Subscription Solutions, a powerful subscription management package with
many innovative features. SOLUTIONZ Subscription Solution is aimed at both the SME and
corporate markets and is fully scalable with a range of options and modules to match your
business needs both now and in the future. Easy to use, yet powerful, SOLUTIONZ
Subscription Solution is the subscription management system developed with the forward
thinking publisher in mind and provides the tools to effectively manage and increase your
subscription business by delivering a host of strong benefits:
A full range of subscription types, either paid or controlled circulation, suitable for
print and digital issues or date based for premium web content.
Order processing facilities for the sale of non-subscription items such as books,
6.0 References of similar past performances Details of various customers who have
implemented our library subscription and online solutions are given below. If necessary a call
or visit to the customer can be organized upon consultation with the sales representative at
SOLUTIONZ Inc.
Customer Name
ABC Inc.
Scope of Work
Library Management
Current Status
Project Successfully Completed
XYZ Corporation
System
Online Books Catalog
KK Systems
System
Subscription Management Project Successfully Completed
Solution for 50000
Modern Library
subscribers
Exhibition Management
Project in Progress, to be
TTT University
System
E Subscription Library
completed by FY12
Project in Progress, to be
ABC Schools
system
Online Books Catalog
completed by FY12
Project Successfully Completed