Keira R.

Sagner

Retained Search Coordinator + Client Relations Manager

SUMMARY
I am a psychological anthropology student turned search coordinator and
client relations professional. Ive spent the last five years immersed in assisted reproduction technology (ART) consulting for private clients, e-commerce
startup management, and corporate web content development. Im used to
doing a lot with a little, learning as I go, and putting clients first. Im seeking
a role where I can leverage technology and tenacity to provide exceptional,
impactful client service.

WORK EXPERIENCE
Contract Administrative and Research Assistant, James Drury Partners
Dec 2013-May 2015 / Chicago, IL

I transcribed and summarized C-level client meetings, updated corporate

board profiles, compiled executive biographies, and other Fortune 1000
industry research so that JDP could keep up with a rapidly expanding client
base. I also filled in for administrative assistants while ill or on vacation.
Web Content Developer, McMaster-Carr
Mar 2014-Nov 2014 / Elmhurst, IL

McM is undertaking efforts to redesign their 555,000+ product e-commerce

site in order to reflect modern web publishing standards. I analyzed sales
data, product affinity, think-alouds, customer calls, and search term usage
and relevancy among other web analytics to improve the user experience
for Static and Dynamic Sealing across web, tablet, and mobile devices. I
created and presented redesign plans, (written and visual mock-ups / wireframes) for overall site flow / navigation, search toolbar design, product data
organization, and image strategy. I built the new user interfaces using SAP
data management and publishing tools, tested content on staging sites, and
maintained data and design prior to launch.
Operations and Content Manager, Reppio
Mar 2013-Jan 2014 / Chicago, IL

Reppio brought omni-channel retailing opportunities to local brick-andmortar shops via an aggregated e-commerce platform and hyper local app.
Helping retailers with diverse products, branding, and customer bases on
one platform was challenging. After signing up 150 of Chicagos top local retailers, I helped incorporate their feedback into the user interface and experience for our vendors online storefronts and inventory management experience. I also managed our product photographers and photo assistants, web
content management team, and written content team to consistently ensure
up-to-date, high quality content reflective of each clients unique brand.

krsagner@gmail.com

425.238.3723
KEY COMPETENCIES
Team/Relationship Building
Client Services Implementation
Account Management
Technical Writing & Editing
Research Methodologies
Content Strategy
Information Architecture
E-Commerce

INDUSTRIES
E-Commerce
Industrial / Supply Chain
Healthcare / IVF
Executive Search
Civic Engagement
Online Dating
Startups
Nonprofits
B2B and B2C

COMPUTER SKILLS
Adobe Creative Suite
CRM Systems
CMS Systems
Proprietary Databases
SAP Enterprise Applications
LexisNexis
GMI Analyst
Windows and Mac OS
Word/Excel/PowerPoint
Prezi
Outlook and GCal

LANGUAGES
French-Proficient (6 years study)
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Keira R. Sagner

Retained Search Coordinator + Client Relations Manager

WORK EXPERIENCE (Continued)

Retained Donor Search Consultant, Reproductive Options
Mar 2010-Dec 2013 / National

While a second year at The University of Chicago, I started a private client

medical consulting practice dedicated to helping busy professionals find egg
donors and surrogates while successfully navigating the legal and medical
aspects of utilizing IVF and related infertility / assisted reproduction technologies (ARTs). Ive helped over 25 high profile families have children via ARTs.
Writer and Consultant, E-Cyrano
Mar 2012-Dec 2013 / International

E-Cyrano is an international online dating profile writing service that accepts

less than 5% of all writers who apply to consult. I was brought on as their
youngest writer while in college, where I had the opportunity to conduct
hour-long, semi-structured client interviews and synthesize them into creative, concise profiles reflecting my subjects unique personalities.
Fundraising and Events Coordinator, Chicago Votes

krsagner@gmail.com

425.238.3723
INDUSTRIES
E-Commerce
Industrial / Supply Chain
Healthcare / IVF
Executive Search
Civic Engagement
Online Dating
Startups
Nonprofits
B2B
B2C

Aug 2012-Apr 2013 / Chicago, IL

I helped start Chicago Votes, a 501c3/c4 nonprofit dedicated to promoting

young voter engagement and voting modernization in Illinois. We registered
over 7,000 voters in 3 weeks before the Nov 2012 election and organized
three sponsored Get Out the Vote events with 35+ volunteers. I wrote our
first 5 grants post-election season, securing over $50,000 in initial funding
for DemocracyCorps, a summer program where college students and young
professionals teach high school students grassroots campaign and nonprofit
management skillsempowering a new generation of Chicagos leaders.

EDUCATION
Master of Science, Human Computer Interaction,
DePaul University College of Computing and Digital Media

COMPUTER SKILLS
Adobe Creative Suite
CRM Systems
CMS Systems
Proprietary Databases
SAP Enterprise Applications
LexisNexis
GMI Analyst
Windows and Mac OS
Word
Excel
PowerPoint
Prezi
Outlook and GCal

Expected Jun 2017

The part time program with evening classes enables me to work full time up to 60
hours per week as needed.

LANGUAGES

Bachelor of Arts, Comparative Human Development,

The University of Chicago

English-Native
French-Proficient (6 years study)

Oct 2008-Jun 2012

Winner of the Earl R. Franklin Research Fellowship and PRISM Research

Grant for honors track thesis on the psychosocial relationships formed by
assisted reproductive technologies. Deans List 2008-2012. GPA 3.4

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