Professional Documents
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2000,53
Two studies were conducted to assess whether recruiters form distinguishable perceptions of applicant person-job (P-J) and personorganization (P-O) fit. The first study used repertory grid methodology with actual recruiters and mock applicants to demonstrate that
knowledge, skills, and abilities are relied on more frequently to assess
P-J fit, and values and personality traits more often to assess P-O fit.
Study 2, which involved actual recruiters making decisions on applicants in a field setting, supported P-J and P-O fit perceptions as 2 discemable factors. Study 2 also found that both types of perceived fit
offer unique prediction of hiring recommendations. Tkken together,
these results present compelling evidence that recruiters discriminate
between applicants' P-J and P-O fit during early interviews.
In studying organizational selection practices, researchers have commonly identified two forms of fit that may be important to hiring decisions: (a) person-job (P-J) fit, or the match between an applicant
and the requirements of a specific job; and (b) person-organization (PO) fit, or the match between an applicant and broader organizational
attributes (Judge & Ferris, 1992; Rynes & Gerhart, 1990), P-J fit is
typically operationalized as the match between employees knowledge,
skills, and abilities (KSAs) and job demands (e.g., Caldwell & O'Reilly,
1990; O'Reilly, Chatman, & Caldwell, 1991); whereas P-O fit has most
This study was funded by a grant from the SHRM Foundation. The interpretations,
conclusions, and recommendations, however, are those of the author, and do not necessarily represent those of the Foundation. This study received the 1998 Ralph Alexander
Dissertation Award from the Human Resources Division of the Academy of Management.
I thank the three anonymous reviewers and John Hollenbeck at Personnel Psychology
for their assistance with crafting this manuscript. My deepest appreciation also to Tim
Judge, Sara Rynes, Murray Barrick, Suzanne Masterson, and Ken Brown for their intellectual and emotional support throughout the publication process. Thanks also to my dissertation committee who supported this study from its inception: Cindy Stevens, Ed Locke,
Ben Schneider, Susan TJiylor, and Rhonda Reger; and to all of the doctoral students at the
University of Maryland and Michigan State University who helped with interviewing and
coding for this study.
Correspondence and requests for reprints should be addressed to Amy L. KristofBrown, Department of Management and Organizations, Henry B. Tippie College of Business, University of Iowa, Iowa City, IA, 52242; amy-kristof-brown@uiowa.edu.
COPYRIGHT 2000 PERSONNEL PSYCHOLOGY, INC.
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positions (Phillips, 1998; Wanous, 1978, 1980). Schneider's attractionselection-attrition model (1987) built on these ideas and emphasized that
fit assessments made by recruiters, as well as applicants, would reduce
employee turnover. Whether the process is lead by the applicant or recruiter, hiring for multiple types of fit has been shown to improve employee attitudes and job performance, provide tighter control over new
hires, and enhance organizational image (Judge & Ferris, 1992; Kristof,
1996; O'Reilly et al., 1991).
Despite these benefits, there is a lack of empirical evidence supporting the distinctiveness of perceived P-J and P-O fit to recruiters. Because it is common for recruiters to spend less than 30 minutes with job
applicants during early screening interviews, they have a limited amount
of information on which to base their evaluations of fit. Werbel and
Gilliland (1999) suggest that this is likely to lead to extensive isomorphism in the applicant characteristics used to assess various types of fit.
Supporting this point, Bretz et al. (1993) reported that recruiters used
applicant characteristics such as work experience and skills when describing an applicant with a good P-O fit, even though these characteristics are typically considered within the domain of P-J fit. Thus, despite
recommendations for recruiters to consider both P-J and P-O fit in selection, it remains to be empirically demonstrated that recruiters can
differentiate between them.
Antecedents of Perceived Fit
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the basis for their judgments of P-O fit. Cable and Judge (1997) also
found that GPA had a weak but significant relationship with recruiters'
P-O fit perceptions.
Although KSAs are typically associated with P-J fit, recent attention to contextual performancethat which extends beyond the boundaries of any one job (Borman & Motowidlo, 1993)may be establishing
organization-wide needs for particular KSAs. However, because contextual performance is more strongly infiuenced by personality traits and
values (Motowidlo, Borman, & Schmit, 1997; Motowidlo & Van Scotter, 1994), it is unlikely that recruiters will make extensive use of ICSAs
to judge P-O fit. KSAs have a stronger link with task-related performance (Motowidlo et al., 1997; Motowidlo & Van Scotter, 1994), and as
such, are more likely to be used by recruiters to judge P-J fit.
Hypothesis 1: Recruiters will use applicant KSAs more frequently to assess
applicants' P-J fit than P-O fit.
Edwards' definition of P-J fit emphasizes that fit occurs when a person meets the demands of a job, or a job fulfills the needs of a person.
Muchinslgr and Monahan (1987) describe this type of fit as complementary, which occurs when one entity completes another. Most studies
of P-O fit, however, have emphasized a different underlying relationshipone of fit based on similarity (Kristof, 1996). This type of fit is
referred to as supplementary fit, and it occurs when two entities (i.e.,
person and organization) share similar characteristics, and because of
that similarity are compatible.
Individual-organization value congruence is the most commonly studied form of supplementary fit, and there is reason to believe that recruiters consider it when assessing P-O fit. Chatman (1989) suggested
that value similarity is an important component of P-O fit because values are "fundamental and enduring aspects of individuals and organizations" (p. 339). As such, they guide both individual and organizational
behaviors and decision-making. Recruiters should be more likely to recommend hiring applicants who share their organizations' values because
the extent to which employees share values determines the strength
of an organization's culture (Chatman, 1989; Schein, 1990), and culture strength has been linked with organizational performance (Deal &
Kennedy, 1982; Schein, 1990). At a more personal level, when people
have congruent value systems, they tend to view external stimuli and behave in similar ways, which leads to easier communication and coordination (Meglino & Ravlin, 1998). Judge & Ferris (1992) suggest that
recruiters may use themselves as benchmarks to assess P-O fit. Therefore, if an applicant and recruiter appear to share the same values, the
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ipants were provided time to take notes on the applicant they had just
viewed.
Step 2. After the video of all seven applicants had been viewed, researchers met one-on-one with participants to ask them questions from
the repertory grid protocol (see Appendix). Each participant was presented with the numbers of three randomly selected applicants to determine which had the best P-O fit and which had the best P-J fit. For example, the researcher might ask "Comparing applicants #4, #5, and #2,
which of these people do you think is the best fit with your company?"
After responses to that question were noted, the researcher would ask
"Comparing these same three applicants, which is the best fit with the
job of an entry level consultant?" To aid recall of the applicants, participants were encouraged to refer back to their notes and the applicants'
resumes. In addition, to promote visual recall they were provided with
a photograph of each applicant. Tb ensure systematic bias did not result
from the question order, half the participants were asked about P-O fit
first, and the other half about P-J fit first. Analysis of variance indicated
no effect of question ordering on the total number or type of applicant
characteristics generated.
Step 3. After identifying the best fitting applicant in each category
(P-J and P-O) the research asked each participant, "Can you please describe the applicant characteristics that led you to make that choice?"
They provided responses such as "This applicant has the most years of
work experience," or "This applicant seems to like variety." When participants noted multiple characteristics, each was recorded for completeness. Finally, the researcher asked, "Please describe the opposite of
those characteristics, to give me a clear sense of what you would consider not a good fit." (i.e., no work experience; enjoys routine).
Step 4. After comparing the first triad of applicants, the researcher
then presented a second triad of applicants and repeated the questions.
This questioning strategy continued through a series of 10 applicant
triads. To reduce the possibility that particular applicant comparisons
could bias the results, four different triad sequences were used. Each
sequence was generated by randomly drawing three applicant numbers,
replacing the numbers, and drawing three new numbers. This process
continued until an applicant's number had been selected four times, at
which point it was discarded to avoid overrepresentation. Analyses of
variance suggested that the particular series of applicants did not significantly infiuence the number or type of characteristics reported.
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Materials
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AMY L. KRISTOF-BROWN
TABLE 1
Content Categorizations of Perceived P-J and P-O Fit Characteristics
Category 1: Knowledge, skills, and abilities
Consulting skills and experience
l&chnical/computer skills and experience
Quantitative skills and experience
Problem-solving skills and experience
Analysis skills and experience
Process focused skills and experience
Client service experience
Managerial skills and experience
Leadership skills and experience
l&am skills and experience
Broad, general work skills and experience
High level of work experience
Breadth of life experiences
Communication skills; Listening skills
People/human interpersonal skills
Organizational skills; Time management
Experience in Big 6 consulting firm
Experience with small companies
Runs own business; Entrepreneurial experience
Niche skills or major
Relevant major (IS or Finance)
Smart; High GPA; Sharp
CPA
Substantive comments on experience
Realistic/knowledgeable view of industry
Category 2: Personality
Big picture focus; Results-oriented
Sees the gray areas; Deep
Political savvy; Smooth talker; Diplomatic
Extroverted; Dynamic; Enthusiastic
Likable; Friendly; Personable; Warm
Success oriented; Strives for excellence; Ikkes pride in work
Ambitious; Aggressive; Likes challenges
Confident; Can sell him or herself
Realistic view of self
Professional; Mature; Poised
Prepared for interview
Focused; Goal oriented; Has 5-year plan
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TABLE 1, continued
Adaptable; Flexible; Versatile
Self-motivated; Ikkes initiative
Tfeam player; Helpful
Positive attitude
Independent; Doesn't need hand-holding
Easy to label; Predictable
Direct; Straightforward
Sincere; Honest
Inquisitive; Curious
Creative
Planner
Logical
Thorough; Detail-oriented; Perfectionist
Tlikes responsibility; Follow-through
Relaxed; Easy going
Personally fulfilled; Comfortable with self; Well-adjusted
Down-to-earth; Not flashy
All American; Joe 6-pack
Category 3: Values
Interested in work and extra effort; Good work ethic
Interested in continuous learning
Wants feedback; Wants to improve self
Likes pressure and deadlines
Likes variety and change, not routine or rules
Category 4: Others
Goals align with ours (consulting)
Young
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Effect sizes indicate that the mean differences are strongest for KSAs
and personality traits, with differences approximating one standard deviation. The difference for values is smaller, but this may be due the
overall low base rate of values reported by recruiters. Together, these
results support Hypotheses 1-3, indicating that recruiters rely differentially on various types of applicant characteristics to assess P-J fit and
P-O fit.
It should be noted that although comparisons can be made between
the number of KSAs, values, and personality traits used to judge one
type of fit versus the other, comparisons should not be made between
types of characteristics within each fit category. For example, although
the relative number of KSAs used to judge P-O versus P-J fit can be
compared, it is not appropriate to contrast the number of KSAs versus
values used to judge P-O fit. This is because of the varying base rates for
each category in the recruiter-generated list of characteristics. Having
said this, the high frequency with which personality traits were used
to assess both P-J and P-O fit is interesting to note. It appears that
recruiters made extensive judgments about applicant personality, even
from the short videotaped interview.
Exploratory analyses into the extent of recruiter agreement on the
specific characteristic associated with P-J and P-O fit were also conducted. Based on Rynes and Gerhart's (1990) definitions, a characteristic was categorized as: (a) organization-specific if it was endorsed by a
majority of recruiters in a minority of the firms; (b) a universal indicator,
if endorsed by a majority of recruiters in a majority of the organizations;
and (c) an idiosyncratic preference if not agreed upon by a majority of recruiters in any of the firms. Of the characteristics reported as indicators
of P-J fit, 74% were idiosyncratic preferences, 22% were organizationspecific, and only 4% were universal. Percentages were similar for characteristics associated with P-O fit: 73% idiosyncratic, 23% organizationspecific, and 3% universal.
Study Two Method
Participants
Participants included 46 recruiters^fi^omCompany C and Company
A, who had not participated in Study 1. Their time spent each year
^Because some recruiters evaluated more than one applicant, the possibility that systematic differences across recruiters influenced the results was considered. An analysis of
variance using recruiter as the grouping variable resulted in a significant F-ratio for perceived P-Ofit,F(46, 79) = 1.89, p < .05. Post hoc comparisons indicated one recruiter,
who evaluated one applicant, reported aberrantly low scores. This recruiter was removed
from all analyses, resulting in 46 recruiters and a total N = 79.
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TABLE 3
Means, Standard Deviations, and Correlations Between Perceived Fit
and Hiring Recommendations
Variable
Af
SD
3.8
3.8
3.6
.82
.81
1.0
(.94)
.72*
.86*
(.96)
.79*
(96)
n = 79 p<.05
Confirmatory factor analysis (CFA) was conducted using EQS (Bentler, 1985), to determine whether a 2-factor structure (P-J and P-O fit) or
1-factor (overall fit) structure better fit the data. The results show that
the data fit the 2-factor model with covarying factors fit the data well (x^
[13, AT = 79] = 31.09, p < .01; NNFI = .954; CFI = .972). Goodness of
fit indices were substantially lower for the 1 factor-model, obtained by
treating all seven items as indicators of an overall fit perception (x^ [14,
AT = 79] = 130.52; hfNFI = .727; CFI = .818). To evaluate Hypothesis
4, a x^-difference test was conducted to determine whether the x^ value
for the 2-factor model was significantly lower than that for the 1-factor
model. This test indicated that the difference in x^ for the two models
was statistically significant (Ax^ = 99.43, Ad/ = 1; p < .05), with the
2-factor model being a better fit to the data. These results suggest that,
despite their high correlation, perceived P-J and P-O fit are best treated
as separate variables.
Perceived Fit and Interview Outcomes
Hypothesis 5 predicted that both perceived P-J fit and perceived P-O
fit would explain unique variance in recruiters' hiring recommendations.
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TABLE4
Prediction of Hiring Recommendations by Perceived P-J and P-O Fit
Step
Variables
Hiring recommendations
R^
AH^
.12
Control variables:
GPA
.08
Interview site
-.10
Company
-.38
Fit perceptions:
.80
P-J Fit
.63
P-O Fit
.35
Notes: 0 = standardized regression coefficient
p < .05
df
.12*
3, 78
.68*
5, 78
After controlling for the applicant's GPA, interview site (on campus or
on site), and the company (A or C), hiring recommendations were regressed on the two perceived fit variables (see Tkble 4). Of the control
variables, only company explained a significant amount of the variance
in the criterion. Applicants to Company A were more likely to be recommended for hire than applicants to Company C, which may be explained
by the fact that Company C was a small company needing to fill fewer
positions. In addition to the company control variable, recruiters' fit
perceptions as a group predicted hiring recommendations, AR'^ = .68,
F(5, 78) = 58.49, p < .01. In support of Hypothesis 5, the regression
weights for both perceived P-J fit (P = .63; p < .05) and perceived P-O
fit (P = .39; p < .05) were significant, indicating that each explained
unique variance in hiring recommendations. Perceived P-J fit explained
the greatest amount of variance; after controlling for perceived P-O fit,
R^ increased 21% with the addition of perceived P-J fit. Alternatively,
R^ increased only 5% when perceived P-O fit was added after controlling for perceived P-J fit.
Discussion
Two studies were conducted to assess whether recruiters form distinguishable perceptions of applicants' P-J and P-O fit. Tbgether these
studies make an important contribution to the recruiting literature by
empirically demonstrating that perceived P-J and P-O fit differ in terms
of their antecedents and factor composition, and both offer unique prediction of recruiters' hiring recommendations.
Results of Study 1 show that recruiters judge P-J and P-O fit using
different types of applicant characteristics. Although some recruiters
used applicant KSAs, values and personality traits to judge both P-J
and P-O fit, the relative reliance on each type of characteristic differed
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because of the overlap in predictors and the short time frame of first
interviews. TWo CFAs were conducted to compare a 2-factor model, in
which perceived P-O and P-J fit were distinct, covarying factors, with
a 1-factor model of perceived overall fit. The 2-factor model fit the
data well, significantly better than did the 1-factor model. Thus, there
is evidence that recruiters' fit perceptions form two discriminable factors. Results of Study 2 also indicate that both perceived P-O and P-J
fit explained unique variance in recruiters' hiring recommendations.
These results provide evidence that perceived P-J and P-O fit are
distinct constructs. However, there is no question that the two variables
are highly related in the minds of recruiters. Their bivariate correlation
is high and recruiters make some use of KSAs, values and personality
traits when assessing both types of fit. Researchers of distributive and
procedural justice have faced a similar challenge. These constructs have
been reported to correlate as highly as 0.77, but are still argued to be
conceptually distinct (Tyler, 1984). Folger (1987, p. 151) concluded that
empirical evidence supports that "(i) distributive and procedural justice
are interrelated, such that perceptions of one can infiuence perceptions
of the other; and (ii) distributive and procedural justice can nevertheless
be evaluated on independent grounds, such that the two types of fairness
need not coincide." The results reported in the current paper support a
similar conclusion about recruiters' perceptions of P-J and P-O fit.
When comparing perceived P-J and P-O fit, P-J fit was found to have
the stronger relationship with recruiter recommendations, which is consistent with prior research conducted on first interviews (Bretz et al.,
1993; Rynes & Gerhart, 1990). Because many first interviews are used
as screening mechanisms, the initial concern should be to eliminate applicants who do not meet the job requirements. Even though the participants in this study were not fulltime recruiters, their objective was to find
applicants who could fill position vacancies defined by particular skill
requirements. In all cases the applicants would complete an additional
interview with another recruiter before being made a job offer. Therefore, perceived P-O fit may be used later to distinguish among applicants
already judged to be qualified for the job. Future research which tracks
applicants through all stages of an organization's hiring process should
be conducted to assess whether the impact of perceived P-J and P-O
fit varies changes over time. Nevertheless, because both perceived P-J
and P-O fit explained unique variance in hiring recommendations in this
study, there is evidence that P-O fit is considered by recruiters even at
the earliest stages of the hiring process.
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These studies have a number of limitations. First, the categorization scheme used to distinguish between KSAs, values, and personality
traits in Study 1 is only one way of classifying the data. Although as
researchers we try to make clean distinctions between constructs, they
often have overlapping domains that make perfect categorizations difficult (Herringer, 1998). Tb deal with this challenge, care was taken to use
widely accepted definitions of each of the three categories. Coders were
trained to use these definitions when making categorizations, which resulted in a high degree of consensus. In addition, if a characteristic was
recategorized the effect would be consistent across perceived P-J and
P-O fit, and would not change the results of the hypothesis tests. Thus,
there is sufficient reason to believe the categorization schemes used are
meaningful and adequately allow the hypotheses to be tested.
A second concern is that the hypotheses in Study 2 were tested using
cross-sectional, self-report data. This opens the possibility that common
method variance may have infiuenced the results by artificially increasing relationships between the variables. However, because the focus of
Study 2 is on the relative explanation provided by perceived P-J versus
P-O fit, the absolute size of the parameters is less critical than their relative contribution to predicting hiring recommendations. Because all of
the relationships are likely inflated, the comparison process is not biased.
Other problems such as priming of the participants or self-generated validity may have also resulted from the data collection strategy. However,
Tourangeau, and Rasinski (1988) have noted that these effects are less
likely to occur when respondents are familiar with the issues being assessed, have expertise in making similar evaluations, and have involvement in the outcome. Therefore, by asking experienced recruiters to
evaluate applicants in the context of authentic interviews, the effect of
these biases should be reduced.
Finally, the limited generalizability of these results should be noted.
The sample sizes for both studies were low, and represent recruiters
from only four companies in a single industry. On average the recruiters
did not have extensive training on interviewing techniques, and only
served as recruiters a few days a year. Therefore, whether these findings generalize to other industries and to recruiters with more extensive training should be explored. In particular research is encouraged to
follow-up on thefindingsregarding the influence of idiosyncratic preferences on fit perceptions. Because the operationalization of idiosyncratic, organization-specific, and universal was based on whether a majority of recruiters did or did not endorse a characteristic, the findings
are highly dependent on sample size. A characteristic could have been
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classified differently based on responses by one or two additional recruiters. Therefore, while the exploratory analyses provide preliminary
support for the prevalence of idiosyncratic preferences, future research
is needed using larger recruiter samples from multiple organizations.
A number of strengths offset these limitations. Two distinct methodologies were used to assess the discriminant validity of recruiters' P-J and
P-O fit perceptions. Study 1 specifically addressed the question of differential antecedents; whereas. Study 2 tackled whether perceived P-J
and P-O fit form discriminable factors and provide unique explanatory
power when it comes to predicting hiring recommendations. In addition. Study 1 used a unique methodology, relatively new to industrialorganizational psychology, which followed Bretz et al.'s (1993) recommendations for how to study recruiters' perceptions of fit. Moreover,
unlike the "paper people" commonly used in this type of study, videotapes of actual mock interviews and resumes were used. This allowed
recruiters to view the applicants' qualifications, nonverbal behavior, appearance, and interpersonal skills in a realistic setting. The combination
of mock interviews with real recruiters provided a balance of experimental control and realism. This realism was expanded upon in Study 2,
which examined recruiters' perceptions in an authentic decision making
environment. In addition, by assessing recruiters' perceptions after they
interacted with real applicants using their natural interview strategy, the
likelihood that recruiters reported their true perceptions of the applicants is increased.
Implications and Recommendations for Future Research
Even during short, screening interviews, recruiters appear to distinguish between the two types of fit. This implies that recruiters are
considering a wide range of applicant characteristics that extend well
beyond KSAs. However, it is clear that recruiters would benefit from
greater guidance in terms of what makes an applicant a good fit. Although many companies have trained their recruiters to assess specific
job-related qualifications, they may benefit from expanding this training to include what makes an applicant a good cultural fit. This might
have the additional benefit of reducing the reliance on idiosyncratic preferences for judging fit. Research suggests recruiters vary in the extent
to which they make valid decisions in interviews (Dougherty, Ebert, &
Callender, 1986; Graves & Karren, 1992). Therefore, it may be useful
for organizations to first determine which of their recruiters make the
most valid judgments, and then to ascertain to what extent they rely on
judgments of P-J and P-O fit and the specific characteristics they use to
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APPENDIX
Example Repertory Grid Interview Data Sheet
(Protocol A: Applicant Triad Comparison Series 4)
Comparison Best fit Characteristic
1. Applicants
4, 5,2
2. Applicants
3,1,7
3. Applicants
4,3,6
4. Applicants
1,2,3
5. Applicants
5,7,2
6. Applicants
4,5,6
7. Applicants
2,7,4
8. Applicants
6,1,5
9. Applicants
3,7,6
P-J: Work
experience*
P-O: Likes
variety*
P-J
P-O
P-J
P-O
P-J
P-O
P-J
P-O
P-J
P-O
P-J
P-O
P-J
P-O
P-J
P-O
Description
Opposite