Professional Documents
Culture Documents
Course:EDEXCEL BTEC
Group: Ed excel HND Group
Module:Unit 23 Human Resources Development
Module type: Optional
Module Code:J/601/1269
Module Credit: 15
Teaching Period: (15+6 weeks)
QCF Level: 5
Contact Hours: (21*3 = 63)
Lecturers: 15 weeks
Assignment Support: 3 week
Feedback and assessment: 3 weeks
Module leader: Mr Dalton Vincent
Lecturer:
Magdalena Wronska
Start date:29/09/14
Day:
Time:
Term:Spring Term
CONTENTS
1. INTRODUCTION, AIMS AND OBJECTIVES
6. INTRODUCTION
7. Human resource development contributes to the overall success of an organisation through
providing learning, development and training opportunities to improve individual, team
and organisational performance. Training and development affects everyone in the
organisation and it is appropriate at every level from office junior to senior executive.
Learning is complex and this unit explores the related theories and their contribution to the
process of transferring learning to the workplace. It is important; therefore, for learners to
appreciate that all staff should be encouraged to develop their skills and knowledge to
achieve their potential and. in doing so, enable the organisation to meet its strategic
objectives.
8.
9. Learners need to appreciate that successful organisations recognise that their training
programmes need to be planned and managed. All training has a cost to the organisation
and managers need to be able to provide training programmes within their training
budgets. Through planning and designing a training and development event, this unit aims
to develop knowledge and understanding of these key areas. Learners will examine how to
identify training needs across the organisation, as well as understand how government-led
vocational and general training initiatives contribute to the emphasis on lifelong learning
and continuous development.
10.
11. The outcomes of training programmes need to be evaluated. Managers need to devise
appropriate ways of assessing or measuring the impact of staff training. The process of
managing the training cycle is important to an organisation. If it is well managed, staff will
have the correct of up-to-date skills and knowledge that will allow them to perform their
jobs effectively.
12.Aim:
13. This unit will develop the skills and understanding needed for planning and designing
training and development, through understanding how people learn and the suitability of
different training methods and initiatives.
14.
Key Objectives:
39.Unit content
40.
41. 1 Understand learning theories and learning styles
42. Learning theories and learning styles: styles eg activists, reflectors, theorists, pragmatists,
43. (Honey and Mumford 1986); Kolbs learning style inventory; Myers Briggs Type
Indicator;learning theories eg behaviourist, cognitive, reinforcement, experiential, stimulusresponse;requirements for effective learning; informal learning; workplace learning; selfmanagedlearning; continuous learning and development; learning curve and transfer of
learning to theworkplace; impact of learning theories and styles when planning and
designing a learningevent
44. 2 Be able to plan and design training and development
45. Plan and design approaches: the systematic approach (identify training needs, define
thelearning required, set objectives, plan and implement training, evaluate training),
planningissues eg numbers, location, content, internal/external trainers, administration;
trainingbudget, training costs
46. Training and development methods: on/off-the-job; delivery methods (mentoring,
coaching,action learning, assignments, projects, shadowing, secondments, training
courses,conferences, seminars, e-learning and outdoor development)
47. 3 Be able to evaluate a training event
48. Evaluation: the what, why, when, and who of evaluation; planning; design;
delivery;implementation; key stakeholders; achievement of objectives
49. Techniques: benefits and limitations of methods eg questionnaires,
observation,trainer/trainee feedback, customer comments, training audits, achievements of
awards bytrainees; indicators, eg labour turnover, productivity measures, quality
improvements,performance indicators (sales figures, customer service feedback)
50. 4 Understand government-led skills development initiatives
51. General and vocational training schemes and initiatives: government approaches to
trainingand development in the UK; QCDA and Ofqual; Learning and Skills Council (LSC);
Sector Skills
52. Councils (SSCs); Learn direct; Investors in People (IiP); National Skills
Academies;apprenticeship schemes; New Deal; Train to Gain; NVQs; impact of the
competence movement on the public and private sector
53.
54.
formative assessment
64.
1
65.
resources development
67.
68. learning styles:
69. Learning styleseg
activists, reflectors,
theorists, pragmatists,
(Honey and Mumford
1986); Kolbs learning
style inventory;
88.
63. Resources
77.
78. Ice breaking, getting to know
each other
79.
80. Listen and ask questions, Role
82.
83. handbook
84.
85. Lecture power points
86. White board
87.
99. points
100. White board
2
89.
theory
93. Explain the cognitive learning theory
94. Explain the basics of the Myers Briggs
students learning
experience,
101. Internet
102. http://www.myersbriggs.
org/my-mbti-personality-
MBTIs
96. Explain the implications of learning
type/mbti-basics/
105.
106. Requirements for
effective learning;
107. Types of learning informal learning;
workplace learning; selfmanaged learning;
continuous learning and
development;
108. Learning curve and
transfer of learning to
the workplace
109. Impact of learning
theories and styles when
planning and designing
a learning event
111.
experience at work
development
113. Explain what is meant by learning
curve
questions on learning
the
learner
and
the
organization
115. explain
119.
120. listen, reading, review of
the
importance
of
121.
122.
123.
124.
125.
126.
127.
130.
131. Plan and design
approaches: the
systematic approach
(identify training needs,
define the learning
required, set objectives,
plan and implement
training, evaluate
training),
147.
5
148.
149. Recap for tasks 1
117.
132. Define the term training,
development and education
133. Describe the stages in the training
and development process
134. Identify methods for carrying out
needs assessment or analysis
135. Use various methods to carry out
training needs analysis for staff at
different levels in an organisation
136.
137.
142.
143.
144.
145.
Power points
White board
Internet, Videos
http://www.youtube.com
/watch?
v=85RVEas4AXs&feature=re
lated
146. http://www.youtube.com
/watch?
v=Vvuc9nXPcFY&feature=e
150.
study
151.
ndscreen&NR=1
152.
153.
6
154.
numbers, location,
content,
group discussion
164.
165.
internal/external
trainers, administration;
160.
161.
162.
169.
170.
7
171.
costs
156.
157.
172.
173. Training and
development
methods:Training
methods: on/off-the-job;
delivery methods
(mentoring, coaching,
action learning,
assignments, projects,
shadowing,
secondments, training
courses, conferences,
175.
176. Identify
on/off-the-job
training
methods
177. assess
186.
187.
188. Reading and open
196.
197. Power points
198. White board, flip chart
disadvantages
advantages
of
and
on/off-the-job
training methods
178.
179.
180.
181.
182.
183.
184.
185.
199.
8
outdoor development)
174.
200. Review of task two
203.
204.
key stakeholders;
214.
10
215.
achievement of objectives
216. Techniques for
evaluating
Training:benefits and
limitations of
methodseg
questionnaires,
observation,
209.
210.
evaluation techniques
including the Kirkpatrick
model, listen and ask
questions, self evaluation
homework
217. Identify various methods used in
evaluating a training event
218. Evaluate the benefits and limitations
of each method
219. Carry out an evaluation of a training
event
220.
221. Reading,
222. Students to reflect on their
trainer/trainee feedback,
customer comments,
training audits,
achievements of awards
228.
11
229.
by trainees;
230. Indicators,eg labour
turnover, productivity
measures, quality
improvements,
238.
performance indicators
(sales figures, customer
241.
12
246.
247.
13
258.
14
259.
235.
236.
237.
service feedback)
231.
242. Review of task 3
training and
development
260. General and
vocational training
development
presentations
264.
265. Reading, carry out online
to training and
Skills Academies;
apprenticeship schemes;
Flexible New Deal; Train
251.
261. Explain government approaches to
government approaches
Learndirect; Investors in
252.
245.
250.
244.
NVQs
263.
search of UK government
general and vocational
training schemes and
initiatives
253.
Power point
254.
255. White board
256. Computer lab
257. Use of internet
266. Power points
267. White board
268.
to Gain; NVQs
269.
15
270.
completing assignment,
student presentations
and 4.3
302.
282.
304.
16
307.
309.
310.
311.
17
312.
315.
316.
18
317.
318. Feedback
319.
320.
321.
19
322.
323. Feedback
324.
325.
326.
20
327.
328. Feedback
329.
330.
331.
305.
306.
21
332. The unit is internally assessed and will be assessed through submission of an assignment. In order to achieve a pass the learner MUST achieve all the
learning outcomes specified by the awarding body.
349. www.books.google.com/books
Google books
350. http://www.education.gov.uk/
351.www.dti.gov.uk
352.www.guardian.co.uk
353.www.iipuk.co.uk
Investors in People UK
354.www.incomesdata.co.uk
355. http://skillsfundingagency.bis.gov.uk/
356.www.learndirect.co.uk
357. http://www.dwp.gov.uk/welfarereform/docs/PMNewDeal2-01-08.pdf.
358.www.dwp.gov.uk
361.www.peoplemanagement.co.uk
362.www.personneltoday.com
363.www.trainingjournal.com
364.
365.
366.
367.
368.
369.
370.
371.
372.
373.
374.
375.
376.
377.
379. Date
380. Signature
Wk
381.
383.
384.
385.
388.
389.
390.
393.
394.
395.
398.
399.
400.
403.
404.
405.
408.
409.
410.
1
382.
386.
2
387.
391.
3
392.
396.
4
397.
401.
5
402.
406.
6
407.
411.
413.
414.
415.
418.
419.
420.
423.
424.
425.
428.
429.
430.
433.
434.
435.
438.
439.
440.
441.
442.
7
412.
416.
8
417.
421.
9
422.
426.
10
427.
431.
11
432.
436.
12
437.
443.
13
448.
14
453.
15
458.
16
463.
17
468.
18
473.
19
478.
20
483.
444.
445.
446.
447.
449.
450.
451.
452.
454.
455.
456.
457.
459.
460.
461.
462.
464.
465.
466.
467.
469.
470.
471.
472.
474.
475.
476.
477.
479.
480.
481.
482.
484.
485.
486.
487.
21
488. Lecturer: Magdalena Wronska
489. Campus:
490. Contact details: magdalenawronska@hotmail.com
491. Assessment: The unit is internally assessed and will be assessed through submission of an assignment. In order to achieve a pass the
learner MUST achieve all the learning outcomes specified by the awarding body.
492. The module will be assessed meeting all the LO as specified by the awarding body, Pearson Ed Excel.
493. Please read the instructions carefully while addressing the tasks specified.
494. Contribution: 100% of the module
495. Outline Details: Individual report approx 4000 -4500 words. Details enclosed in the assignment brief.
496.
Teaching Ethos
500. The colleges approach towards teaching and learning is simple and effective. The main aim of UKCBC is to assist learners in maximising
their potential by ensuring that they are taught clearly and effectively. This will enable students to engage in the learning environment and
promote success in both their academic studies and subsequent career.
501.
510. Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies regulations. In this context the definition
and scope of plagiarism are presented below:
511.
Plagiarism is presenting someones work as your won. It includes copying information directly from the web or books without
referencing the material; submitting joint coursework as an individual effort; copying another students coursework; stealing coursework
form another student and submitting it as your own work.Suspected plagiarism will be investigated and if found to have occurred will be
dealt with according to the college procedure. (For further details please refer to the plagiarism policy and the student code of conduct .)
512.
513. Assessment:
514. The module will be assessed meeting all the LO as specified by the awarding body, Ed Excel.
515. Please read the instructions carefully while addressing the tasks specified.
516. Contribution: 100% of the module
517. Outline Details: Individual report approx 4000 to 4500 words. Details enclosed in the assignment brief.
518.
519.
520.
521.
522.
523.
524.
525. ASSIGNMENT FRONT SHEET
526. Unit: 23 Human Resource Development
527. Learning Hours: 60
528. Course: HND Business
Hours.
530. Term:
Level 4
Self-learning hours: 90
hours.
531. Module Leader:Mr Dalton
Vincent
534. ASSIGNMENT TITLE:
535.
536.
540.
542.
543.
Learners Name
Registration Number
Hand out Date:
Learning
537. Term:
541. Campus:
538. Batch:
Submission Date:
546. Asse
547. In this assessment you will have the
539. Intake:
548. Ta
550. Evidence
544. Outcome
ssment
sk
Page
545.
Criteri
Nu
number
mbe
r
553. 1.1
549.
555. 1
556.
558. 1.2
560. 1
561.
565. 1
566.
568. 2.1
570. 2
571.
573. 2.2
575. 2
576.
580. 2
581.
583. 3.1
585. 3
586.
588. 3.2
techniques
589. Carry out an evaluation of a training
590. 3
591.
593. 3.3
event
594. Review the success of the evaluation
595. 3
596.
598. 3.4
600. 3
601.
603. 4.1
605. 4
606.
used in an organisation
579. Use a systematic approach to plan
training and development for a training
learning
608. 4.2
610. 4
611.
615. 4
616.
No
without the
618. Turn it in report.
623. Learners Declaration: I certify that the work submitted for this unit is my own and the research sources are fully acknowledged.
624. Learners Signature:
Date:
625. Plagiarism:
626. Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies regulations. In this context the
definition and scope of plagiarism are presented below:
627.
Plagiarism is presenting someones work as your won. It includes copying information directly from the web or books without
referencing the material; submitting joint coursework as an individual effort; copying another students coursework; stealing coursework
form another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be
dealt with according to the college procedure. (For further details please refer to the plagiarism policy and the student code of conduct.)
628.
629.
630. Due Dates
633. Issue
634. 22.10.2015
631.
635. Final Due Date
632.
636. 18th week
Date
637. Due
640. Final due date where e-learning will be blocked for JUNE 2015
638.
639. 1nd week Nov
Task- 1
intake
th
643. Due
645.
646.
Task- 2
647. Due
649.
650.
Task- 3
651. Due
653.
654.
Task - 4
655.
656.
657.
658.
659.
660.
661.
662.
663.
664.
665.
666.
667.
668.
669.
670.
671.
672.
673.
674.
675.
676.
677.
678.
679.
680.
681.
682.
683.
684.
27
694.
711. Tasks 2.1 and 2.2 you are required to prepare a short report
712. 2.1 Comparing the training needs for staff at different levels in the organisation
713. 2.2 Assess the advantages and disadvantages of training methods used in an organisation
714. Task 2.3 you are to plan a training event
715. 2.3 Use a systematic approach to plan training and development event
716.
717. (Word count: approximately 700- 1000 words in total)
718.
your choice; this may be your place of work or any other organisation you are familiar to
answer the following questions
733. Required:
734. Write separate essays for tasks 4.1, 4.2 and 4.3.
735. 4.1 Explain the role of government in training, development and lifelong learning
736. 4.2 Explain how the development of the competency movement has impacted on the
public and private sectors
737. 4.3 Assess how contemporary training initiatives introduced by the UK government
contribute to human resources development for an organization of your choice.
738.
739. (Word count: approximately 1000 to 1500wordsin total)
30
Include a Bibliography at the end of the assignment and use the Harvard referencing
system.
All work should be comprehensively referenced and all sources must be fully
acknowledged, such as books and journals, websites (include the date of visit), etc.
Try to give the page numbers, publishers' details and the year of publication
In order to pass you need to address all the LO
In order to get a merit you need to address the characteristics of M1, M2,M3
In order to get a Distinction you need to address the characteristics of D1, D2 and D3.
Use a common format for the questions, for example:
Introduction (analyze the question.)
Underpinning Knowledge (write about the relevant theory/points)
Applied knowledge(Data Analysis)
Conclusions and Recommendations (summarizing the whole scenario keeping in view
pass, merit, distinction criteria.)
741.
742.
743.
744.
745.
746.
747.
748.
749.
750.
751.
752.
753.
31
756. Indicative
characteristics
757. Contextualisation
759.
760. Possibl
evidence
able to :
761. L1.
Understand
assessment criteria
learning
understanding of learning
theories and
learning
770. Do
762.
763. L2.
768.
769.
styles
Be
able to plan
and design
training and
773.
developmen
774. Do
t
764.
765. L3 Be able
to evaluate a
training
event
766. L4.
Understand
government
-led skills
developmen
771.
772.
780.
32
t initiatives.
781. Merit
782.
783.
784.
786. . Relevant
788.
Description:
785. M1
Identify and
theories and
apply
techniques have
strategies to
been applied.
find
790. . Effective
appropriate
judgments have
solutions.
been made.
794. . An effective
approach to study
and research has
been used.
792.
797. M2Select/
798. . Appropriate
design and
learning methods
apply
and techniques
prepare an evaluation of a
appropriate
methods/
techniques.
800.
33
801. M3Present
802. . Appropriate
and
structure and
communicat
used.
appropriate
1 to 4 should be appropriately
findings.
804.
806.
807.
808.
n
Description:
34
810. Realistic
critical
improvements have
reflection to
been proposed
evaluate
against defined
own work
characteristics for
and justify
success
valid
conclusion.
812.
814. Autonomy/inde
responsibilit
pendence
y for
demonstrated
managing
and
of interdependence
organizing
has been
activities.
recognized.
demonstrated. Exceptionally
822.
816.
well-organised presentation
which develops flow and
progression in a well-structured
argument. Syntax and grammar
indicate a high level of maturity.
35
825. D3.
Demonstrate
and decisions
convergent,
taken
lateral and
830.Receptiveness to new
828.
creative
ideas has
thinking
demonstrated.
36
833.
Centre Name:
837. UKCBC
Campus:
839.
Centre Number:
841.
Please note that the assessors signature below denotes conformation that he/she has in no way
844.
846.
848.
Assessor)
849. Intake:
851. Term:
850. Batch:
854.
Number
855. Has the unit been Internally Verified?
856.
857.
858.
859.
852. Campus:
Y/N
Date of verification:
Name of the Internal Verifier:
Internal verifiers signature:
If Sampled ,Internal verifiers comments on the assignment brief:
860.
861. Evidence
Checklist
864. Task 1
867. Task 2
870. Task 3
873. Task 4
876.
student
865.
868.
871.
874.
866.
869.
872.
875.
880.
881. Assessors
decision
882. Interna
l
verificati
on
37
883.
884. TASK 1:
885. You have been recently appointed as an HR assistant and your organisation is planning
on holding several training and development workshops for staff. You have been asked to
work with the planners. Using the scenario write a report advising the training planners
on;
886. LO 1 :
Understand
learning
theories
887. and
learning
styles
889. P1.1
891. P1.1
890. (P,M,D)
892. (P,M,D)
895. P1.2
897. P1.2
896. (P,M,D)
898. (P,M,D)
901. P1.3
903. P1.3
902. (P,M,D)
904. (P,M,D)
to the workplace
900. P 1.3 assess the contribution of learning
styles and theories when planning and
designing a learning event
905. Summari
906.
zed
Feedback
for Task 1
(Contextual
ised
feedback
for 1.1, 1.2
and 1.3,
Pass merit
and
distinction.)
907. IV
910.
comments
towards
908. Task 1
909.
911. TASK 2, Your organisation has recently seen a decline in staff performance level and an
increase in customer complaints. Upon investigation it was found out that this is due to the
38
introduction of the new operating system which staff are not comfortable with. The HR
manager has asked you to investigate the training needs for staff in the organisation and to
plan a training event to help raise performance and reduce customer complaints. Compare the
training needs for staff at different levels in an organisation, assess the advantages and disadvantages
of training methods used in an organisation, and use a systematic approach to plan training and
development a training event.In your report, please answer P 2.1, P 2.2 andP 2.3.
912. LO2: Be
able to plan
and design
organisation
training
and
developme
nt
925.
914. P2.1
916. P2.1
915. (P,M,D)
917. (P,M,D)
920. P2.2
922. P2.2
921. (P,M,D)
923. (P,M,D)
926. P2.3
928. P2.3
927. (P,M,D)
929. (P,M,D)
931.
zed
Feedback
for Task 2
(Contextual
ised
feedback
for 2.1, 2.2
and 2.3,
Pass merit
and
distinction.)
932. IV
935.
comments
towards
933. Task 2
934.
39
936. Task 3: Show evidence of attending a training event in a local organization of your choice; this may
be your place of work or any other organisation you are familiar with. If a training event is to be
effective, it must meet the needs of participants. There are many ways to determine these needs. For
this task you are required to prepare an evaluation fit for purpose using suitable techniques, carry out
an evaluation of a training event, review the success of the evaluation methods used.
937. TASK 3
938. LO3 Be
able to
evaluate a
training
939. event
958. Summari
942. P3.1
944. P3.1
943. (P,M,D)
945. (P,M,D)
948. P3.2
950. P3.2
949. (P,M,D)
951. (P,M,D)
954. P3.3
956. P3.3
955. (P,M,D)
957. (P,M,D)
959.
zed
Feedback
for Task 3
(reflecting
3.1, 3.2 and
3.3, Pass
merit and
distinction.)
960. IV
963.
comments
towards
961. Task 3
962.
40
964. TASK 4Youare required to carry out a practical research work using an organization of your choice;
this may be your place of work or any other organisation you are familiar with and submit a report.
965. Assuming you work in the Human resources department in your organization and you have been
asked to make a report to your manager about the UK government led skills development initiatives.
You are required to carry out a research using supportive materials like books, websites, etc., and give
a presentation of the findings. In your report you need to address the requirements of task P4.1, P4.2,
and P 4.3. Answers without application to an organization(s), or appropriate examples drawn from
UK will be marked as referred
966.
967. TASK 4
968. LO 4
Understand
government
-led
969. skills
developme
nt
initiatives
987. Summari
971.
P4.1
973. P4.1
972. (P,M,D)
974. (P,M,D)
977.
979. P4.2
P4.2
978. (P,M,D)
980. (P,M,D)
983. P4.3
985. P4.3
984. (P,M,D)
986. (P,M,D)
zed
Feedback
for Task 4
(reflecting
4.1, 4.2 and
4.3, Pass
merit and
distinction.)
989. IV
992.
comments
towards
990. Task 4
991.
41
993. Pass
994. P
grades
1001. Merit
995.
996.
997.
998. P3
999.
1000. P4
P2
1002.
1003.
1004. M1
1005. M2
1006. M3
1008. D1
1009. D2
1010. D3
1011. Resubm
1012.
grades
1007. Distinct
ion
ission
grades
1013. Any other comment
1014.
1015.
Pass
Merit
Distinction
Resubmission
1016.
1017.
Tutors Signature:
Date:
1018.
1019. IV Grading Check:
Comments if any:
1020. Agree
1021. Disagree
Modify grade to
1022. IV signature:
1023. Date:
1024. Students feedback:
1025.
1026.
1027. Student Signature:
Date:
1028. I assure that this is my work.Any act of plagiarism will be seriously dealt with according to the
colleges and awarding bodies regulations. In this context the definition and scope of plagiarism are
presented below:
42
1029. Plagiarism is presenting someones work as your won. It includes copying information directly from
the web or books without referencing the material; submitting joint coursework as an individual effort;
copying another students coursework; stealing coursework form another student and submitting it as
your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt
with according to the college procedure. (For further details please refer to the plagiarism policy and
the student code of conduct.)
1030.
1031.
1032.
Student feedback form with the Assessment Grid indicating their pass, merit and
distinction:
1033.
43