Paul Clapham

25 Medway Close, Lostock Hall, Preston Lancs PR5 5AF

Tel: H: 01772 468055 Mobile: 07504409522 email: paulandann@blueyonder.co.uk

BUSINESS MANAGER
Sales & Marketing - General Management- Retail Store Management- Business to Business sales

An experienced Business Manager with impressive demonstrated abilities that have been successfully
applied in the growth of commercial enterprises within both the retail and business to business industries.

Able to envisage opportunities, manage change and forge effective customer relationships.
Now looking to re enter big shed retailing at a level where I can contribute significantly to the
continued, significant and sustained improvement of the business.
Areas of Expertise

● Business development ● Sales & Marketing ● Operations Management ● Team Leadership/development

● Negotiating/purchasing ● P&L/ Budgeting ● Change Management ● I.T. / administration
● Quality assurance ● Report writing

Professional Experience & Significant Achievements

General Store Manager

• Managed £30 Million plus businesses for J Sainsbury
• Carried out a major re-fit to J Sainsbury Lancaster costing £3.5 M
• Took 2 J Sainsbury £20M+ p.a. stores to I.I.P. accreditation
• Lead store on district with J Sainsbury Change Management
• Lead store on district for store hours restructuring with J Sainsbury
• Achieved the only maximum score on assessment for “change process” for region at Burnley J
Sainsbury
• At Lancaster J.Sainsbury worked with local M.P. & buyers to develop closer ties between local
produce suppliers and Sainsbury's Head.
• Deputy chair of Burnley Town Centre management group with group co-writing the council’s 20
year re-generation plan 7 Raised £3.4m from EEC projects for the development of the retail offer
in Burnley town centre
• Associations forged with Burnley community: 3-year sponsorship of Burnley F.C. disability
operation. Sponsorship of physical/mentally handicapped schools and training of colleagues to go
out in to the community and develop the brand
• Externally I was a committee member of the Millennium Hall in Preston in which a group of
individuals set up a self funding community hall through negotiation with both the council and
local developers
• Development/promotion of key management colleagues including 2 department managers to
deputy manager status and two deputies to Store Manager status
• Delivering Good Service trial branch at Lancaster
• Organized various events in the community one of which attracted national press coverage.
• Took 2 branches failing to achieve net profit above budget to beating budget

Director/owner
• Took own business Divine Gallery from concept to profitable business
• Developed extensive customer database to develop sales
 • Forged business link with University of Central Lancashire (U.C.L.A.N.) whereby
the University paid for e-commerce site in return for route to market for artists
• Secured £6000 of European and local funding
• Set up 2 e-commerce sites
• Responsible for buying/negotiating prices
• Developed & maintained supplier relationships
• Achieved 21 editorials in local/national publications in year 1
• Secured 2 live broadcasts on BBC Radio Lancashire & a Rock FM sound bite

Sales/Marketing Manager
• Developed sales for Jiffy Signs(retail P.O.S. company)
• Increased sales 100% in year 1
• Direct business to business sales
• Exhibition business to business sales
• Project managed participation in trade shows
• Development of new products
• Production standards
• Customer satisfaction
Employment History

• 2004-current Divine Gallery (own business)

• 1991-2003 J. Sainsbury General Sore Manager
• 1988-1991 Jiffy Signs- business to business sales
• 1983-1988 J. Sainsbury Deputy General Store Manager
• 1978-1983 Marks & Spencer-Department Manager
Personal

Born: 1959
Marital status: separated
Education

1971 - 1978 Preston Catholic College 5 O Levels and 4 A Levels

REFERENCES

1. Mrs Elaine Southworth

8 Molyneux Road
West Hoghton
Bolton
BL5 3HN
T: 01942 813613
E: Elaine.southworth@virgin.net

Relationship: Supplier to my business. Known for 6 years

2.
3. Mrs Karen Richardson
Harrison Salmon Associates
7 Towngate
Leyland
PR25 2EN
T: 01772 454643
E: k.richardson@harrison-salmon.co.uk

Relationship: Accountant. Known for 5 years