Mary J.

Nichols
2636 Regal Court
Lancaster, CA 93535
661-946-3426 HM
661-313-6383 CELL

Over ten years experience in switchboard operation and clerical support. A reliable, flexible,
honest and conscientious professional, who is a team player, and who can work under direct or
indirect supervision, has discretion and works with confidentiality.

Work Experience

Ameriflight, LLC, Burbank, CA 2007 – 2009

Receptionist/General Office

Managed all incoming trunk lines, transferring caller to proper area or take a message.
My other duties consist of sorting all incoming mail, open & date stamp Accounts Payable
mail as well as data entry of pilot run sheets, worked on special projects for Human Resource
and other departments as required, kept track of all company store merchandise.

Forrest Machining Inc, Valencia, CA. 2006 – 2006

File Clerk/ Front Desk

Contracts documentations filing. Quality Control paper work and HR support.

Coordinated A/R for billing. Front Desk relief and data entry.

Ameriflight, Inc. Burbank, CA 2000 – 2005

Receptionist/General

Managed all incoming trunk lines, transferring caller to proper area or take a message. My
other duties consist of sorting all incoming mail, open & date stamp Accounts Payable mail
as well as data entry of pilot run sheets, worked on special projects for Human Resource and
other departments as required, kept track of all company store merchandise.

Stein Mart, Inc., Stevenson Ranch, CA 2001 – 2002

Cashier/Service Desk/ Part Time

Managed all incoming calls and handle all return merchandise, exchanges and holds for the
customer in a professional manner. Check out regular purchase for the customer. Page all
departments to pick their go backs from the service desk. Closed and balance the cash drawer
at the end of my shift each night.

Pinkerton Security, Van Nuys, CA 1998 - 2000

(Formerly American Protective Svc.)
Receptionist/General Office

Managed all incoming calls, transferring caller to proper area or take a message.
I set appointments and review applications for Human Resources, sorting incoming mail, do
monthly reports, client list, and order supplies and working with DOD clearance, and other
duties as required.
Mary J. Nichols
Page 2

Hollywood Rentals Co., Inc., Burbank, CA 1997 – 1998

Operator/Receptionist

Managed all incoming calls and transferring to the proper department as necessary.
Post all outgoing mail and sort all incoming mail by departments and open all of accounts
payable mail and date stamp, sorting by company name.

Thomas Hospital, Fairhope, AL 1994 – 1997

Communications Technical Support

Managed all incoming calls for the Hospital and for the answering service for the doctors and
connecting the calls with either a department or patient room, or connect with the doctors by
paging or trunk to trunk. Sort incoming mail, stamping all out going mail, and did equipment
troubleshooting. I also was the backup trainer when necessary. Have knowledge of the CPSI
computer system.

South Baldwin Hospital, Foley, AL 1994 – 1995

Cashier/Telephone Operator/Part Time

Accepted payments on accounts over the counter/mail verify and wrote the payment up and did
bank deposit. I also answered all incoming calls and transferred to the proper departments, and
screen calls for some departments. Sort all incoming mail and picked up charges for data
processing.

Long’s Temporary Services, Foley, AL 1994 – 1995

General Clerical Support

Working temporary assignments with various office duties, posting accounts receivable manual
and on IBM 36 computer system, answered all incoming calls, assigned customer numbers and
filed invoices.

Matthews Equipment, Burbank, CA 1993 -1994

Operator/Receptionist

Managed 10 incoming trunk lines on AT &T MLX20L, telephone systems transferring callers to
the proper departments and screen all calls for the corporate area. Post all outgoing mail and
sort all incoming mail, file invoices. Other duties as require.