CREW: General Services Administration: Regarding E-Gov Travel: 1/21/2010 - Ets r2 v3 Final Redacted

CW GOVERNMENT TRAVEL, INC.
ESTABLISHMENT AND MANAGEMENT OF
eTRAVEL SERVICES
FOR
GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE
RESPONSE TO SOLICITATION NUMBER FBGT-CD-030001-N
JUNE 13, 2003
ROUND 2
VOLUME 3 – PAST PERFORMANCE

THIS PROPOSAL INCLUDES DATA THAT MAY NOT BE DUPLICATED, USED, OR DISCLOSED OUTSIDE OF THE GENERAL SERVICES
ADMINISTRATION (GSA) – IN WHOLE OR IN PART – FOR ANY PURPOSE OTHER THAN TO EVALUATE THIS PROPOSAL. IF,
HOWEVER, A CONTRACT IS AWARDED TO THIS OFFEROR AS A RESULT OF – OR IN CONNECTION WITH – THE SUBMISSION OF SUCH
DATA, GSA WILL HAVE THE RIGHT TO DUPLICATE, USE, OR DISCLOSE THE DATA TO THE EXTENT PROVIDED IN THE RESULTING
CONTRACT. THIS RESTRICTION DOES NOT LIMIT GSA’S RIGHT TO USE INFORMATION CONTAINED IN THE DATA IF IT IS OBTAINED
FROM ANOTHER SOURCE WITHOUT RESTRICTION. THE DATA SUBJECT TO THIS RESTRICTION ARE CONTAINED IN ALL SHEETS OF
THE PROPOSAL.
eTravel Services
Volume 3 – Past Performance
TABLE OF CONTENTS
3.0 Past Performance ...................................................................................................................................................................1

3.1 Summary of Past Performance ..........................................................................................................................................2
3.1.1 Small and Small Disadvantage Business Goal Attainment.........................................................................................2
3.1.2 Travel Management Experience .................................................................................................................................4
3.1.3 Technical Experience..................................................................................................................................................4
3.1.4 Program and Schedule Management Experience .......................................................................................................6
3.2 References .........................................................................................................................................................................6
3.2.1 CW Government Travel, Inc. .....................................................................................................................................6
3.2.2 Carlson Marketing Group, Inc. /Carlson Companies, Inc. .........................................................................................8
3.2.3 TRX ..........................................................................................................................................................................10
3.2.4 Corio .........................................................................................................................................................................12
3.2.5 SNVC........................................................................................................................................................................14
3.2.6 ClearNova .................................................................................................................................................................16
3.2.7 ImageTag, Inc. ..........................................................................................................................................................18
3.2.8 Gradkell ....................................................................................................................................................................20
3.2.9 AT&T .......................................................................................................................................................................22
3.3 Dun and Bradstreet/Open Ratings Form..........................................................................................................................25
3.3.1 CW Government Travel, Inc. ...................................................................................................................................25
3.3.2 Carlson Companies, Inc............................................................................................................................................31
3.3.3 Carlson Marketing Group, Inc..................................................................................................................................45
3.3.4 TRX ..........................................................................................................................................................................57
3.3.5 Corio .........................................................................................................................................................................68
3.3.6 SNVC........................................................................................................................................................................84
3.3.7 ClearNova .................................................................................................................................................................90
3.3.8 AT&T .......................................................................................................................................................................96
3.3.9 ImageTag, Inc. ........................................................................................................................................................111
3.3.10 Gradkell ................................................................................................................................................................118
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Solutions with Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.
Service Solicitation Number FBGT-CD-030001-N
¾
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3.0 PAST PERFORMANCE (RFP REFERENCE 3.4.2.3; E.6.3)
Past performance counts. We as individuals, Corporations, or Government Agencies look for it daily as a clear indicator of
expected future performance. The Carlson eGov Solutions Team is a aggregation of “The Best in Class” of companies com-
ing together, possessing unmatched past performance in each respective field of expertise to deliver to the Government the
eTS solution. Carlson and each of our first tier subcontractors and teaming partners including our small business and small
disadvantaged business partners bring verifiable unmatched past performance in the areas of travel management experience,
technical experience, program and schedule management and world class customer responsiveness. In execution of the eTS
contract, performance and results are absolutely critical. Those who have delivered in the past, as has the Carlson eGov So-
lutions Team, are unquestionably the best choice to deliver in the future.
In this section, Carlson introduces one of the most critical aspects in determining whether a contract will be successful and
that is verifiable and relevant past performance. Carlson has assembled a team of exceptionally well qualified first tier sub-
contractors that compliment Carlson’s core capabilities and further demonstrate our commitment to the success of the eTS
contract.
When endeavoring to deliver requirements on multifaceted contractual obligations, Carlson has always employed a philoso-
phy of ensuring success by aligning and partnering with other industry leaders who possess proficiency that complements
Carlson’s core competencies. For the purpose of this contract Carlson has teamed with organizations that in addition to lead-
ing their respective industries have experience in delivering sophisticated system and product requirements to the
government.
Topping our list of first tier subcontractors, Carlson tapped the extraordinary resources and core capabilities of our parent
company. Founded in 1938, Carlson Companies, Inc. (CCI) is comprised of a group of companies that uniquely complement
one another, providing value-added products and services to a diverse mixture of customers domestically and around the
world. CCI is a global leader in corporate solutions and services in the marketing, travel and hospitality industries. Irrespec-
tive of the business unit, if it bears the CCI brand, it conveys specific conventions of excellence and forward-thinking that set
the standard within each company’s respective industry. At the forefront in the travel and expense management industry,
CCI’s Carlson Share Services (CSS) division develops and supports technology solutions that incorporate leading edge func-
tionality at the same time as employing IT industry standards, methodologies and disciplines. Carlson Marketing Group, Inc.
(CMG) is ranked as one of the world’s largest innovative marketing organizations and the largest marketing services agency
in the United States. CMG provides a wide array of relationship marketing services to Fortune 500 companies throughout the
world.
In addition to the Carlson Group of companies (CSS and CMG) the following first tier subcontractors will be part of the
Carlson eGov Solutions Team:
¾ TRX – TRX is a leader in the automated travel reservation and booking industry, providing automated booking func-
tionality that can operate with any travel management center. TRX provides intuitive feature functionality and accesses
all GDS’ and is TMC neutral. By virtue of its existing FedTripTM contract, TRX has embraced Government specific
needs and is in use today at some federal agencies.
¾ Corio – Corio is a leader in the information technology (IT) solutions field and complements the services that will be
provided by Carlson Shared Services (CSS). The combination of CSS and Corio presents a formidable team able to de-
velop IT solutions in response to integration and technical insertion needs that may be presented as the contract
requirements are delivered and agencies embrace the eTS.
¾ SNVC – SNVC is at the forefront of Public Key Infrastructure (PKI) security issues and unlike any other company
claiming similar capabilities, SNVC has a greater base of experience within the Federal Government compared to all
other companies. SNVC’s security expertise transcends issues centered on PKI, and extends to providing infrastructure
and systems to protect data and data authentication.
¾ ClearNova – ClearNova has served the technology industry with innovative solutions since the late 1980’s. Unlike other
companies in its industry segment, ClearNova provides expertise and tool sets to accomplish development and applica-
tion coding in a fraction of the time as traditional alternatives while maintaining a qualitative advantage.
¾ AT&T – AT&T provides additional complementary skills to the existing team members focused on delivering on the
contract’s IT requirements. With expertise that is centered on portal interfacing and other eTS specific functionality,
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AT&T has areas of expertise that my assist the team beyond IT services, where implementation, training and other ser-
vices are concerned.
¾ ImageTag, Inc. – ImageTag will provide Digital Receipt Management services utilizing its proprietary KwikTag paper-
to-digital platform.
¾ Gradkell – Security and PKI requirements are of significant importance given the today’s security conscious environ-
ment. Gradkell understands the Government’s requirements from both a conceptual standpoint as well as how it relates
to a system such as eTS. Gradkell is the leading provider of digital signature and Public Key Enabled (PKI) security
applications.
As is articulated throughout the body of this proposal, the Carlson eGov Solutions Team has the demonstrated expertise and
our ability to deliver a fully functional end-to-end automated travel system. Within this section, we provide the requisite past
performance and experience on federal contracts, establishing a verifiable record of exceptional relevant performance. In
short, the Carlson eGov Solutions Team’s capability eliminates the risk of the government selecting anything less than the
implementation of a totally successful eTS program with an aggressive adoption rate based on the usability of an intuitive,
user-friendly system.
3.1 Summary of Past Performance

Carlson is taking the lead on the performance of this contract as the prime contractor working in close coordination with our
parent companies world class IT division – Carlson Shared Services. Our primary objective is to provide world-class sup-
port and expertise that exceeds the Government’s eTS requirements. Our approach provides access to our unique
combination of strengths—superior travel-related information management technology, a flexible servicing strategy and an
overall commitment to customer satisfaction. As an organization, Carlson places a strong emphasis on strategic communica-
tions that achieve our customer’s goals and exceeds their expectations while at the same time delivering exceptionally
reliable and risk-free solutions. Our team’s ability to solve unique project requirements effectively and efficiently is the stan-
dard we bring to the eTS contract.
From the ground up we have designed the Carlson eTS Solution to manage the complexities associated with an end-to-end
travel authorization, voucher, and fulfillment system. Our past experience has validated our abilities to deliver like solutions
to our clients regardless of the complexities.
On the following pages, we summarize the Carlson eGov Solutions Team’s experience and performance in the following
areas:
¾ Small and small disadvantaged business goal attainment
¾ Travel management experience
¾ Technical experience
¾ Program and schedule management and responsiveness to customer experience
At Carlson, we believe the best way to serve our customers is to combine expert service with the right technology. That
means accurately assessing our customers’ needs and requirements, providing world class implementation services, and
maintaining an organizational structure that supports, maintains, and enhances the product and services throughout the life of
the contract.
3.1.1 Small and Small Disadvantage Business Goal Attainment (RFP Reference E.6.3, Factor 1)
As part of our Carlson’s standard policy, we establish business relationships with small business, HUB Zone small business,
small disadvantaged business, women-owned small business concerns, and veteran-owned businesses to support our mission
of providing travel management and support services to our Government clients. In fact, half of our first tier subcontractors
are small business concerns:
¾ ImageTag, Inc. – Small Business
¾ SNVC – Small Veteran Owned Business
¾ ClearNova – Small Business.
¾ Gradkell – Small Business
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On the following pages, we demonstrates Carlson’s and our large business first tier subcontractor’s experience in and ability
to meet and exceed the small and small disadvantaged business subcontracting goals.
Each member of the Carlson eGov Solutions Team shares the goal of utilizing small business concerns in the course of pro-
viding products and services to their Government and commercial clients. Our team boasts an impressive record of
achievement in that regard. The Government can be assured that Carlson and our large first tier subcontractors will meet the
subcontracting goals set in our subcontracting plan. The following achievements illustrate that commitment among our part-
ners:
¾ CCI, Carlson Share Services – subcontracted $1.2 million dollars in 2002 to small disadvantaged women owned busi-
nesses. These small business enterprises provided Information Technology support services to a variety of CSS projects.
In 2003, CSS has set a goal to exceed $2 million in subcontracting opportunities to a variety of small disadvantaged
businesses. CCI is also certified as a woman-owned business by the Women’s Business Enterprise National Council.
¾ Carlson Marketing Group – strongly supports an internal policy to provide maximum opportunity to small business en-
terprises. In 2002, CMG subcontracted $2.9 million dollars to small disadvantaged women owned businesses. Over a
dozen of these small businesses enterprises participated in the supply of destination and event management services.
CMG is also certified as a woman-owned business by the Women’s Business Enterprise National Council.
¾ AT&T Government Solutions Division's Small Business Outreach Program was awarded an ACO rating of "Out-
standing" by the Small Business Administration and Department of Defense for their consistent support of small and
small disadvantaged business enterprises and active participation in various Mentor Protégé Programs.
¾ Corio, Inc. – in the performance of various business projects during 2001 and 2002, Corio, Inc. subcontracted $820,000
to small businesses providing such services as systems implementation, database management and consultant support.
¾ TRX – subcontracts over $200,000 in sales annually in office planning services to a small business based in Plano,
Texas.
As the prime contractor, Carlson is committed to meeting and exceeding our subcontracting goals. This commitment is one
we share on all our Government contracts. In support of the U.S. Army’s Defense Travel Regions 1, 2, 4 ,5 and the National
Capital Region, over $500 million documented travel volume dollars has been successfully subcontracted to small and small
disadvantaged businesses during the period 1993 – 2002. This effort has demonstrated to the U.S. Army’s Military Traffic
Management Command (MTMC) Carlson’s ability to maximize support of qualified small and small disadvantaged busi-
nesses and to exceed required subcontracting goals.
DTR 1 DTR 2 DTR 4 DTR 5 NCR

Required Subcontracted % 16.2 14.6 13.2 18.0 10.0
Actual Subcontracted % 16.8 27.1 19.9 30.5 12.1
Cumulative Subcontracted % $65M $136M $145M $111M $44M
During the period 1993-2002, Carlson subcontractors included small, small disadvantaged, small women-owned and small
veteran-owned businesses. Our stringent requirements for subcontractors to possess both operational capability and applica-
ble experience have insured effective and efficient compliance with the various service requirements of the contracts.
In October of 2002, Carlson was re-awarded the Army’s Defense Travel Region contracts, with performance commencing on
December 16, 2002. Under this new Army contract, 23 percent of the travel volume is to be subcontracted to small and small
disadvantaged businesses. We proposed to exceed that by establishing a goal of 25 percent. From December 16, 2002
through April 30, 2003, our subcontractors have handled over $26 million dollars in U.S. Army travel volume. It is antici-
pated that current Carlson small and small disadvantaged subcontractors servicing U.S. Army locations will service an
additional $90 million dollars in 2003. This will equate to 25 percent of the Army projected annual air volume.
Carlson’s established policy to recruit and utilize a broad spectrum of small and small disadvantaged businesses has and will
provide subcontracting opportunities (in addition to those provided to our small business first tier subcontractors) to the
following enterprises servicing our Government contracts including the eTS contract:
Small Business Category Opportunity
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Small Business Category Opportunity

Airtrak Travel Systems
Service-Disabled, Veteran-Owned, 8A &
706 Main Street Travel Fulfillment
Hub Zone Certified
Asbury Park, NJ. 07712
Alexander Travel
4700 N. University Street Small Disadvantaged Women-Owned Travel Fulfillment
Peoria, IL. 61614
Almeda Travel
450 Meyerland Plaza Small Disadvantaged Women-Owned Travel Fulfillment
Houston, TX. 77096
El Sol Travel
1575 W. University Dr.
Small Disadvantaged Travel Fulfillment
Ste. 102
Tempe, AZ. 85281
Veteran Travel
4700 N. University St. Small Veteran Owned Travel Fulfillment
Peoria, IL. 61614
Office Resource Center
Small Disadvantaged Women-Owned,
10751 Sentinel Office Supplies and Printing
Hub Zone Certified
San Antonio, TX. 78217
3.1.2 Travel Management Experience (RFP Reference E.6.3, Factor 2)

Carlson understands that experience and past performance are critically important rating factors for award. For this reason,
we provide the Government with a range of past performance references, consistent with the scope and complexity of the
requirements of the Solicitation, that speak to our exemplary performance in providing both traditional travel management
services and technology solutions.
As a premier provider of traditional and online travel management services and products to the Federal Government, Carlson
is committed to providing our Government clients with tailored, efficient world-class travel services. This long-standing
commitment began more than a decade ago when Carlson Companies, Inc. established travel operations dedicated exclu-
sively to the Government traveler. Today, CW Government Travel, Inc. is the largest single travel management contractor to
the Government, providing comprehensive official travel services valued at $600 million in annual air sales. Since 1993,
Carlson has implemented and managed over 300 on-site Federal and DoD Travel Management Centers.
On an annual basis, Carlson provides commercial airline tickets to over 1.4 million Government travelers. That equates to
approximately 6,000 tickets issued daily to Government travelers nationwide. Because of our unmatched experience and ex-
pertise coupled with our commitment to deploy our cutting-edge Carlson eTS Solution, we are fully committed to and
capable of supporting all contract requirements. Throughout the proposal, Carlson and our team of exceptional first tier sub-
contractors have demonstrated how we will meet or exceed all of GSA’s expectations.
Carlson offers our Government clients extensive personnel and operational resources that are exclusively dedicated to the
U.S. Government travel market. Because of our experience and capabilities in this area, Carlson is uniquely qualified to pro-
vide the Government with the travel services it requires. As a result of our Government dedicated experience, we have
developed unique strategies and techniques (discussed in Volume 2 Management Approach) that not only enhance the overall
travel experience but also allow us to deliver consistently outstanding services and products to the Government marketplace.
3.1.3 Technical Experience (RFP Reference E.6.3, Factor 3)
In the following paragraphs, we demonstrate our travel service support experience that is similar to the complexity and tech-
nical functionality required by the contract.
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CARLSON
As an innovator of technology, Carlson leads the Government-dedicated travel industry in the design, development, and de-
ployment of technologies that streamline traditional travel management and improves access to travel management services.
In the late 1990’s, the face of the travel industry changed dramatically with the airline, hotel and car rental industries cutting
and in most cases eliminating commissions to travel agencies. While our competition passed the increased cost of doing
business on to the business customer, Carlson aggressively developed new ways of doing business in order to provide supe-
rior efficiencies while continuing to drive down costs for the business traveler. To that end, we were the first to develop and
deploy a full suite of on-line self-assisted, cost-reducing programs, including our Government dedicated on-line booking
engine BTS/GetThere for the booking of official Government travel and a credit card reconciliation program..
In 2000, Carlson was the first Government travel management provider to implement an on-line self-booking engine specifi-
cally customized for our Federal Government clients. By 2001, Carlson had implemented BTS/GetThere for ten Government
accounts, all of which were using the tool customized to agency specifications. Carlson currently fulfills over 10,000 transac-
tions per month which are booked by Government clients using our product. Every month, another thousands of other
Government travelers and travel arrangers log into the on-line self-booking engine to view flight availability and fare quotes.
To ease and further reduce the internal costs borne by the Government associated with managing travel, Carlson developed
the proprietary reconciliation tool, ReconPlus for those Government clients who perform credit card reconciliation on cen-
trally billed accounts. Our self assisted tool provides following benefits:
¾ A user-friendly Windows-based format, easy to install, easily navigable program.
¾ An efficient dispute resolution process that automatically saves and retain disputes in the program database until it is
resolved that for one client (Army) saves a minimum of 15,000 labor hours per year.
¾ A tracking function that tracks the interest payments made by the client in a database.
¾ A function that emails output files directly to the client’s financial department thus streamlining the bill payment proc-
ess.
¾ A customizable training schedule as part of the contract(s) implementation schedule.
CCI, CARLSON SHARED SERVICES DIVISION
CSS evolved from a business unit specializing in the integration of travel services to one that specializes in total IT services.
CSS is recognized in industry as a company that is able to provide very focused, comprehensive technical services. CSS
develops and supports the deployment a host of travel related products that rely on the efficiencies realized by technology.
We provide the following four examples of successful products and services:
¾ Symphonie®: To support the commercial travel operation, the Symphonie® system was developed in 1997 using an
object oriented development methodology. The system architecture was carefully designed with mission critical charac-
teristics, to be open to various operating systems and to be highly scalable. The core system was built using Sun's
Unified Development Software and currently is comprised of 2.6 million lines of code. The "Horizon" Self Booking in-
terface was built in Java and consists of 250 thousand lines of code. There are currently over 100 corporate clients
implemented onto the system being serviced out of four virtually connected call centers. The client list includes some of
the largest and most demanding corporations in the world.
¾ Discovery®: Developed in 1999 to provide robust business intelligence and data warehouse capabilities for our travel
operations, Discovery® is web-based with superior analytical capabilities. Discovery® currently delivers full functional-
ity to over 600 clients in the commercial travel business by supporting tactical and strategic decision-making by
delivering the following functions:
♦ Transparent and efficient information access to all relevant travel itinerary, expense management, and voucher
information including purpose of travel, exception codes and justifications for not using mandatory and/or preferred
travel suppliers, flight information, and travel cost information.
♦ Consolidated into a common data warehousing infrastructure maintained separately (logically and physically) from
operational systems.
♦ Provide detailed and summarized historical data drawn from multiple operational systems (and external sources) for
analysis and decision support.
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¾ EXL®: EXL was implemented in early 2002 to support Carlson’s group incentive, meetings, conferences, and symposia
planning business. EXL provides 1) a registration website generation tool which allows for client customization; 2) Cus-
tomer Service application for managing group travel events; and 3) a reporting system for operational and client
reporting needs. These components support eight major business functional areas (e.g., Program Set Up, On-Site Sup-
port) and 38 sub-functional areas (Hotel Setup and Maintenance, Transportation Setup and Maintenance, Attendee
Check-In, Client Reporting). Nine interfaces were implemented for internal accounting systems, external Global Distri-
bution Systems (Apollo), and external credit card authorization systems.
¾ Q3: Q3 is a customer relationship management tool for franchise travel agencies. Q3 enables Carlson to track and ana-
lyze the booking trends of their franchisee's travel customer base to provide leverage with suppliers to negotiate reduced
travel specials for their agencies or to pre-purchase inventory based on those travel preferences. Q3 was rolled out in late
2000 to travel franchisees. Q3 is fully integrated with booking systems and is being enhanced to include internet book-
ing engines and back office accounting systems.
3.1.4 Program and Schedule Management Experience (RFP Reference E.6.3, Factor 4)
Carlson has demonstrated its ability to exceed the quality expectations of existing contracts by ensuring a total understanding
of the customer requirements exists prior to processing a single transaction. Carlson offers our federal clients extensive per-
sonnel and operational resources that are exclusively dedicated to the U.S. Government travel market. Because of our
experience and capabilities in this area, Carlson is uniquely qualified and experienced to provide the government with a
comprehensive eTS solution backed by the travel services infrastructure it requires.
Carlson ensures consistent customer service excellence for all our clients with streamlined quality control procedures. On
every contract, we complete and implement a client-specific Quality Control Plan that includes all aspects of customer ser-
vice. Our tailored quality control plan which is inclusive of service level agreements guarantees that each of our customers is
receiving prompt, courteous, and confidential service for all desired travel arrangements with the highest levels of customer
satisfaction. In addition, we will strictly enforce the standard level agreements (SLAs) with each of our first tier and small
business subcontractors to further ensure the highest levels of customer service and support.
This approach continues to be a major contributing factor to our success in meeting and exceeding our customers’ expecta-
tions. For the Year 2002, based on customer feedback from our Government Service Excellence survey form, website, and
toll-free Customer Comment line, we achieved a customer satisfaction rating of 99.8 percent. This score reflects feedback on
service levels for over 1.1 million tickets issued to Government travelers. This composite score includes such rated areas as
implementation services, training services, telephone response, prompt and courteous customer support service, information
accuracy, timely processing of documents, and emergency after-hours assistance. Between 1996 to 2001, Carlson maintained
a quality score above 99.7 percent.
Because of our streamlined quality control processes, automated products, and customer service standards, Carlson has main-
tained an overall quality rating above 99 percent for the past seven years.
3.2 References
Carlson understands that the quality of our past performance is a critically important rating factor for contract award. There-
fore, we offer GSA this information so it may evaluate our relative capability to meet the requirements of the Solicitation.
3.2.1 CW Government Travel, Inc.
Reference Number 1
Contract Military Traffic Management Command
DAMT01-02-C-0025-29 Contracting Agency:
Number: (MTMC)
Program 01 Oct 02 – 30 Sep 03
Travel Management Services Period of Performance:
Title: Eight 6-month options through 30 Sep 07
Brief description of the effort: Provide travel management services for the U.S. Army’s Defense Travel Regions 1, 2, 4, 5
and National Capital Region.
Type of con-
Firm Fixed Price (FFP) Value: $500M Annually
tract:
Administrative Procuring Contracting Contracting Officer's
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Contracting Officer Officer Representative

Name: Jackie Robinson-Burnette Jackie Robinson-Burnette Multiple – available upon request
MTMC MTMC
Address/Zip
200 Stovall St. (MTPP-AT) 200 Stovall St. (MTPP-AT)
Code:
Alexandria, VA. 22332 Alexandria, VA. 22332
Telephone: 703-428-2048 703-428-2048
Burnet-
Email: BurnetteJ@MTMC.Army.mil
teJ@MTMC.Army.mil
Facsimile: 703-428-3325 703-428-3325
Reference Number 2
Contract
GS-09F-80534-5 Contracting Agency: Dept. of Health & Human Services
Number:
Program
Travel Management Services Period of Performance: 16 Feb 01 thru 29 Feb 04
Title:
Brief description of the effort: Provide travel management services to Headquarters personnel of the Dept. of Health &
Human Services.
Type of con-
tract:
Administrative Contracting Procuring Contracting Contracting Officer's
Officer Officer Representative
Name: Janet H. Miller Janet H. Miller Thomas B. Roach, Jr.
Address/Zip 5600 Fishers Lane 5600 Fishers Lane 5600 Fishers Lane
Code: Rockville, MD. 20857 Rockville, MD. 20857 Rockville, MD. 20857
Telephone: 301-443-2475 301-443-2475 301-443-1705
Email: N/A N/A troach@psc.gov-email
Facsimile: 301-443-3849 301-443-3849 301-443-2227
Reference Number 3
Contract
GS-09F-80534 Contracting Agency: Nuclear Regulatory Commission
Number:
Program
Travel Management Services Period of Performance: 01 Jul 00 thru 29 Feb 04
Title:
Brief description of the effort: Provide travel management services to personnel of the Nuclear Regulatory Commission.
Type of con-
tract:
Administrative Contracting Procuring Contracting Contracting Officer’s
Name: Mary Mace Mary Mace John R. Walker
Address/Zip 11545 Rockville Pike 11545 Rockville Pike 11545 Rockville Pike
Telephone: 301-415-7314 301-415-7314 301-415-6594
Email: mhm1@nrc.gov mhm1@nrc.gov jrw2@nrc.gov
Facsimile: 301-415-5761 301-415-5761 N/A
Reference Number 4
Contract
GS-09F-80543-01 Contracting Agency: Dept. of Energy
Number:
Program Ti-
Travel Management Services Period of Performance: 10 Jan 00 thru 31 Dec 03
tle:
Brief description of the effort: Provide travel management services to personnel of the Dept. of Energy.
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Type of con-
Firm Fixed Price (FFP) Value: $7.5M Annually
tract:
Name: Arthur Hackney Arthur Hackney Michael S. Wolfe
1000 Independence Ave
1000 Independence Ave SW 1000 Independence Ave SW
Address/Zip SW
Room GG031 Room GG031
Code: Room GG031
Washington, DC 20585 Washington, DC 20585
Washington, DC 20585
Telephone: 703-305-7588 703-305-7588 202-586-4375
Michael.s.wolfe
Email: Arthur.hackney@hq.doe.gov Arthur.hackney@hq.doe.gov
@hq.doe.gov-email
Facsimile: 703- 305-6637 703- 305-6637 202-586-1937
Reference Number 5
Contract
GS-09F-80534-5 Contracting Agency: Food & Drug Administration
Number:
Program
Travel Management Services Period of Performance: 16 Feb 01 thru 29 Feb 04
Title:
Brief description of the effort: : Provide travel management services to personnel of the Food & Drug Administration
Type of con-
tract:
Administrative Contract- Procuring Contracting Offi- Contracting Officer's
ing Officer cer Representative
Name: Janet H. Miller Janet H. Miller Janet H. Miller
Address/Zip 5600 Fishers Lane 5600 Fishers Lane 5600 Fishers Lane
Telephone: 301-443-2475 301-443-2475 301-443-2475
Email: N/A N/A N/A
Facsimile: 301-443-3849 301-443-2475 301-443-2475
3.2.2 Carlson Marketing Group, Inc. /Carlson Companies, Inc.

Reference Number 1
Contract
Not Applicable Contracting Agency: Saturn Corporation
Number:
Program Marketing and Technology
Period of Performance: 1992 to Present
Title: Services
Brief description of the effort: Provide a full range of marketing strategy and technology support services vent marketing
initiatives that included event marketing initiatives, partnerships and promotions, business theatre and support travel ser-
vices, owner loyalty initiatives, auto show staffing support, direct mail and lead-to-purchase activity, selected training
activity.
Type of
Commercial Value: Proprietary Information
contract:
Name: Chuck Thomson Chuck Thomson Chuck Thomson
100 Renaissance Center 100 Renaissance Center 100 Renaissance Center
Address/Zip
Mail Code 482-A15-A91 Mail Code 482-A15-A91 Mail Code 482-A15-A91
Code:
Detroit, MI 48265 Detroit, MI 48265 Detroit, MI 48265
Telephone: 313-665-6990 313-665-6990 313-665-6990
Email: chuck.c.thomson@gm.com chuck.c.thomson@gm.com chuck.c.thomson@gm.com
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Facsimile: N/A N/A N/A
Reference Number 2
Contract
Not Applicable Contracting Agency: Amtrak
Number:
Program Ti- Amtrak Guest Rewards
Period of Performance: Feb 2000 - Present
tle: (AGR)
Brief description of the effort: Develop and employ a marketing program to increase customer retention and identify new
sources of revenue.
Type of con-
tract:
Name: Gail Blumenson Gail Blumenson Gail Blumenson
10 G Street, NE 10 G Street, NE 10 G Street, NE
Address/Zip
Room 3E541 Room 3E541 Room 3E541
Code:
Washington, DC 20002 Washington, DC 20002 Washington, DC 20002
Telephone: 202-906-4064 202-906-4064 202-906-4064
Email: reismag@amtrak.com reismag@amtrak.com reismag@amtrak.com
Facsimile: 202-906-4376 202-906-4376 202-906-4376
Reference Number 3
Contract
Not Applicable Contracting Agency: IBM Corporation
Number:
Program Ti-
IBM PCD Education Period of Performance: June 2000 and January 2001
tle:
Brief description of the effort: Provide conference/event management services (Administration, labor, hospitality, technical
and transportation).
Type of con-
tract:
Name: Rob Jedrusik Rob Jedrusik Rob Jedrusik
Address/Zip 1500 Riveredge Parkway 1500 Riveredge Parkway 1500 Riveredge Parkway
Code: Atlanta, GA 30328 Atlanta, GA 30328 Atlanta, GA 30328
Telephone: 770-858-8624 770-858-8624 770-858-8624
Email: jedrusik@us.ibm.com jedrusik@us.ibm.com jedrusik@us.ibm.com
Reference Number 4
Contract
Not Applicable Contracting Agency: Northwest Airlines
Number:
Program WorldPerks Frequent Flyer
Period of Performance: 07/1984 - Present
Title: Program
Brief description of the effort: Assist in the technical development of Northwest’s customer database (World Perks) pro-
gram and a multi-dimensional offer segmentation platform for core communications.
Type of con-
tract:
Administrative Con- Procuring Contracting Of- Contracting Officer's
tracting Officer ficer Representative
Name: Russ Hinckley Russ Hinckley Russ Hinckley
Integrating
eTravel Services
Northwest Airlines Northwest Airlines Northwest Airlines

Address/Zip
2700 Lone Oak Pkwy 2700 Lone Oak Pkwy 2700 Lone Oak Pkwy
Code:
Eagen, MN 55121 Eagen, MN 55121 Eagen, MN 55121
Telephone: 612-727-8666 612-727-8666 612-727-8666
Email: russ.hinckley@nwa.com russ.hinckley@nwa.com russ.hinckley@nwa.com
Reference Number 5
Contract
Not Applicable Contracting Agency: MBNA
Number:
Program
MBNA Loyalty Program Period of Performance: 2001 to Present with annual renewal
Title:
Brief description of the effort: Develop and administer MBNA Loyalty Awards database and self-service Web site.
Type of con-
Commercial Value: $65M
tract:
Administrative Contracting Procuring Contracting Of- Contracting Officer's
Officer ficer Representative
Name: David Parsons David Parsons David Parsons
Address/Zip 1100 N. King Street 1100 N. King Street 1100 N. King Street
Code: Wilmington, DE 19884 Wilmington, DE 19884 Wilmington, DE 19884
Telephone: 302-432-4612 302-432-4612 302-432-4612
Email: David.parsons@mbna.com David.parsons@mbna.com David.parsons@mbna.com
Facsimile: 302-432-2169 302-432-2169 302-432-2169
3.2.3 TRX
Reference Number 1
Contract
DTTS59-00-C-00402 Contracting Agency: Department of Transportation (DOT)
Number:
Program FedTrip Government wide
Period of Performance: 12/1999 to 09/2004
Title: Contract
Brief description of the effort: DOT contracted TRX to develop a Web based booking engine for government wide use.
Type of con-
Firm Fixed Price (FFP) Value: $168,288
tract:
Administrative Contract- Procuring Contracting Contracting Officer's
ing Officer Officer Representative
Name: Kevin Mooney Arnie Linares Kevin Mooney
400 7th St. S.W. 400 7th St. S.W. 400 7th St. S.W
Address/Zip
Room 5106 Room 5106 Room 5106
Code:
Washington DC, 20590 Washington DC, 20590 Washington DC, 20590
Telephone: 202-366-4975 202-366-0520 202-366-4975
Email: Kevin.mooney@tasc.gov Arnie.linares@ost.dot.gov Kevin.mooney@tasc.gov
Facsimile: 202-366-9848 202-366-7174 202-366-9848
Reference Number 2
Contract
Not Applicable Contracting Agency: World Travel BTI
Number:
Program
WorldTravel BTI Period of Performance: 1996 to Present
Title:
Brief description of the effort: Develop online booking engine that provides travelers with 24x7x365 access to reservations,
profiles and itineraries through a personal computer, a common Web browser and Internet access.
Type of con- Commercial Value: $16,768,500
Integrating
eTravel Services
tract:
Administrative Contracting Procuring Contracting Of- Contracting Officer’s
Officer ficer Representative
Name: Brad Hart Brad Hart Brad Hart
1055 Lennox Park Blvd. 1055 Lennox Park Blvd. 1055 Lennox Park Blvd.
Address/Zip
Suite 400 Suite 400 Suite 400
Code:
Atlanta, GA 30319 Atlanta, GA 30319 Atlanta, GA 30319
Telephone: 404-923-9649 404-923-9649 404-923-9649
Email: brad.hart@worldtravel.com brad.hart@worldtravel.com brad.hart@worldtravel.com
Facsimile: 404-923-2259 404-923-2259 404-923-2259
Reference Number 3
Contract
Not Applicable Contracting Agency: Navigant International
Number:
Program
Navigant International Period of Performance: 07/2001 to Present
Title:
Type of con-
Commercial Value: $146,700
tract:
Administrative Contracting Procuring Con- Contracting Officer's
Officer tracting Officer Representative
Name: Donna Pflughaught Donna Pflughaught Donna Pflughaught
PMB 310, 515-A South PMB 310, 515-A South Fry
Address/Zip PMB 310, 515-A South Fry Road
Fry Road Road
Code: Katy, TX 77540
Katy, TX 77540 Katy, TX 77540
Telephone: 832-541-6577 832-541-6577 832-541-6577
donna.Pflughaught@hq.na donna.Pflughaught@hq.navig
Email: donna.Pflughaught@hq.navigant.com
vigant.com ant.com
Reference Number 4
Contract
Not Applicable Contracting Agency: Wachovia
Number:
Program
Wachovia Period of Performance: 12/2000 to Present
Title:
Type of con-
tract:
Administrative Contracting Procuring Con- Contracting Officer’s
Officer tracting Officer Representative
Name: Terri Dickinson Terri Dickinson Terri Dickinson
1525 W. WT Harris Blvd. 1525 W. WT Harris Blvd. 1525 W. WT Harris Blvd.
Address/Zip
C1C3B4 C1C3B4 C1C3B4
Code:
Charlotte, NC 28262 Charlotte, NC 28262 Charlotte, NC 28262
Telephone: 704-427-4280 704-427-4280 704-427-4280
terri.Dickinson@firstunion terri.Dickinson@firstunion.co
Email: terri.Dickinson@firstunion.com
.com m
Reference Number 5
Integrating
eTravel Services
Contract
Not Applicable Contracting Agency: Thomson, Inc.
Number:
Program Ti-
Thomson, Inc. Period of Performance: 03/2002 to Present
tle:
Type of con-
tract:
Name: Debbie Shircliff Debbie Shircliff Debbie Shircliff
Address/Zip 10330 N. Meridian St. 10330 N. Meridian St. 10330 N. Meridian St.
Code: Indianapolis, IN 46290 Indianapolis, IN 46290 Indianapolis, IN 46290
Telephone: 317-587-3774 317-587-3774 317-587-3774
Email: shircliffd@tce.com shircliffd@tce.com shircliffd@tce.com
3.2.4 Corio
Reference Number 1
Contract
N/A Contracting Agency: U.S. Naval Surface Warfare Center
Number:
Program Ti- PMC/US Navy Oracle De-
Period of Performance: 3 Months
tle: velopment on Demand
Brief description of the effort: Host Oracle ERP development and test systems to meet emergency short term demands and
storage requirements.
Type of con-
tract:
Name: Mark Sweeny Mark Sweeny Mark Sweeny
Address/Zip 695A Main Street 695A Main Street 695A Main Street
Code: Laurel, MD 20707 Laurel, MD 20707 Laurel, MD 20707
Telephone: 443-223-0255 443-223-0255 443-223-0255
Email: msweeney@pmcltd.com msweeney@pmcltd.com msweeney@pmcltd.com
Facsimile: 301-617-9778 301-617-9778 301-617-9778
Reference Number 2
Contract
TPDAR-02-T-00561 Contracting Agency: U.S. Treasury
Number:
Program Ti- Software/Technology Ap-
Period of Performance: 1 Year + 4 Options
tle: plications
Brief description of the effort: Host PeopleSoft 8.4 financial infrastructure, applications and database server, security and
web servers.
Type of con-
Firm Fixed Price (FFP) Value: $1.74M
tract:
Administrative Contract- Procuring Contracting Of- Contracting Officer’s
ing Officer ficer Representative
Name: Bill Hoffman Bill Hoffman Bill Hoffman
Address/Zip 4250 N. Fairfax Drive 4250 N. Fairfax Drive 4250 N. Fairfax Drive
Code: Arlington, VA 22203 Arlington, VA 22203 Arlington, VA 22203
Telephone: 703-363-3069 703-363-3069 703-363-3069
Integrating
eTravel Services
Email: N/A N/A N/A

Reference Number 3
Contract
DTCG-23-02-Q-PPG023 Contracting Agency: U.S. Coast Guard
Number:
Program Ti- U.S. Coast Guard, People-
Period of Performance: 1 Year + 4 Options
tle: Soft HRMS Migration
Brief description of the effort: - Data migration, hosting and support of PeopleSoft 8.4 HRMS System and Infrastructure
with multi-layer security to meet requirements of Government.
Type of con-
Firm Fixed Price (FFP) Value: $6M Approximately
tract:
Name: Linda Mullen Linda Mullen Linda Mullen
U.S. Coast Guard HQ U.S. Coast Guard HQ
U.S. Coast Guard HQ
2100 Second Street, SW 2100 Second Street, SW
Address/Zip 2100 Second Street, SW
Room 5222 Room 5222
Code: Room 5222
Washington, DC 20593- Washington, DC 20593-
Washington, DC 20593-0001
0001 0001
Telephone: 202-267-1512 202-267-1512 202-267-1512
Email: lmullen@comdt.uscg.mil lmullen@comdt.uscg.mil lmullen@comdt.uscg.mil
Reference Number 4
Contract City of Omaha, County of Douglas, Nebraska
ASA-200 Contracting Agency:
Number: and the Omaha Douglas Public Commission
Program City of Omaha, Oracle Full
Period of Performance: 5 Years
Title: Service
Brief description of the effort: Full service hosting and support of Oracle 11i System including Financials and Budgets,
Human Resources and Payroll, Purchasing and Inventory.
Type of con-
State Value: $2.6M
tract:
Administrative Contract- Procuring Contracting Contracting Officer’s
Name: Paul Christian (Technical) Paul Christian (Technical) Paul Christian (Technical)
Address/Zip 408 S. 18th Street, 408 S. 18th Street, 408 S. 18th Street,
Code: Omaha, NE 68102 Omaha, NE 68102 Omaha, NE 68102
Telephone: 402-444-6053 402-444-6053 402-444-6053
Email: pchristiani@dotcomm.org pchristiani@dotcomm.org pchristiani@dotcomm.org
Facsimile: 402-444-6276 402-444-6276 402-444-6276
Reference Number 5
Contract
N/A Contracting Agency: Hitachi North America
Number:
Program Ti-
Hosting Services Period of Performance: 36 months
tle:
Brief description of the effort: Host and Support SAP ERP Production Systems that manage entire Hitachi North American
Operations.
Type of con-
Commercial Value: Proprietary
tract:
Integrating
eTravel Services

Name: Ann Little Ann Little N/A
Address/Zip 200 Sierra Point Pkwy 200 Sierra Point Pkwy
N/A
Code: Brisbane, CA. 94005 Brisbane, CA. 94005
Telephone: 650-244-7563 650-244-7563 N/A
Email: Ann.little@hal.hitachi.com Ann.little@hal.hitachi.com N/A
Facsimile: 650-244-7925 650-244-7925 N/A
3.2.5 SNVC
Reference Number 1
Contract
GS-35F-0465K Contracting Agency: GSA
Number:
Army Material Command
(AMC) Public Key Ena-
bling (includes S3, Portal,
Senior Leadership Com-
Program Ti-
munications Protection Period of Performance: 9/2001 - 9/2006
tle:
Program (SLCPP) & Army
Leadership Communica-
tions Protection Program
(ALCPP)
Brief description of the effort: SNVC serves as a prime contractor for the Accelerated Army Material Command Leader-
ship Communications Protection Program (AALCPP). This project required SNVC to provide enterprise engineering,
integration, test evaluation and material acquisition services in conjunction with the US Army Information Systems Engineer-
ing Command (USAISEC).
Type of con-
T&M Value: $8.5M
tract:
Mr. Frederick L.
Name: Mr. Frederick L. Hargrove Mr. Frederick L. Hargrove
Hargrove
7th & D Streets, SW 7th & D Streets, SW 7th & D Streets, SW
Address/Zip
Code:
Telephone: 202-708-7109 202-708-7109 202-708-7109
Freder- Freder-
Email: Frederick.Hargrove@gsa.gov
ick.Hargrove@gsa.gov ick.Hargrove@gsa.gov
Facsimile: 202-708-7714 202-708-7714 202-708-7714
Reference Number 2
Contract Num-
S1804X6479-R1 Contracting Agency: GovWorks
ber:
National Guard Bureau –
Program Title: GuardNet XXI Enterprise Period of Performance: 9/2000 – 9/2009
Management
Brief description of the effort: To support the National Guard Bureau enterprise network. SNVC provides Program Man-
agement and Information Assurance Management for the Reserve Component Automation System (RCAS) and the
Distributive Training Technology Project (DTTP).
Type of con-
T&M Value: $9.6M over 8 years
tract:
Integrating
eTravel Services
Administrative Procuring Contracting Contracting Officer’s

Name: LaNorma Huggins-Hopes LaNorma Huggins-Hopes LaNorma Huggins-Hopes
Systems Research & Appli- Systems Research & Ap-
Systems Research & Applications Co.
Address/Zip cations Co. plications Co.
4300 Fair Lakes Court
Code: 4300 Fair Lakes Court 4300 Fair Lakes Court
Fairfax, VA 22182
Fairfax, VA 22182 Fairfax, VA 22182
Telephone: (703) 227-8344 (703) 227-8344 (703) 227-8344
Lanorma_Huggins- Lanorma_Huggins-
Email: Lanorma_Huggins-Hopes@sra.com
Hopes@sra.com Hopes@sra.com
Facsimile: 703-502-4682 703-502-4682 703-502-4682
Reference Number 3
Contract
S2247B8797 Contracting Agency: CECOM-Washington
Number:
PEO Enterprise Information
Systems – Army Enterprise
Infostructure Transformation
Program Ti-
(AEIT) - Business Enter- Period of Performance: 7/2002 - TBD
tle:
prise Systems (BES)
Enterprise Management
Proof of Concept (POC)
Brief description of the effort: Information technology transformation work at the Military District of Washington (MDW).
The work is part of an Army wide program aimed at reducing the cost of maintaining systems and improving access to infor-
mation and applications.
Type of con-
T&M Value: $1.4M
tract:
Name: LaNorma Huggins-Hopes LaNorma Huggins-Hopes LaNorma Huggins-Hopes
Systems Research & Appli- Systems Research & Appli-
Systems Research & Applications Co.
Address/Zip cations Co. cations Co.
4300 Fair Lakes Court
Code: 4300 Fair Lakes Court 4300 Fair Lakes Court
Fairfax, VA 22182
Fairfax, VA 22182 Fairfax, VA 22182
Telephone: (703) 227-8344 (703) 227-8344 (703) 227-8344
Lanorma_Huggins- Lanorma_Huggins-
Email: Lanorma_Huggins-Hopes@sra.com
Hopes@sra.com Hopes@sra.com
Facsimile: 703-502-4682 703-502-4682 703-502-4682
Reference Number 4
Contract
Number:
National Guard Bureau –
Program Ti- Period of Perform-
Wide Area Network and CIO 10/2001 – 10/2005
tle: ance:
Liaison Support
Brief description of the effort: General Services Administration and the Army National Guard Bureau selected SNVC as
the prime contractor for the Enterprise Infrastructure Technical Support & Services contract. SNVC provides technical sup-
port services and systems engineering for the implementation of the Army Enterprise Infrastructure (AEI) in the National
Guard (a.k.a. Guard AEI).
Type of con-
T&M Value: $4.25M Over 5 Years
tract:
Integrating
eTravel Services
Administrative Contracting Procuring Contract- Contracting Officer’s

Officer ing Officer Representative
Mr. Frederick L.
Hargrove
7th & D Streets, SW
7th & D Streets, SW 7th & D Streets, SW
Address/Zip Room 6653
Room 6653 Room 6653
Code: Washington, DC
Washington, DC 20407 Washington, DC 20407
20407
Telephone: 202-708-7109 202-708-7109 202-708-7109
Freder-
Freder-
Email: ick.Hargrove@gsa.go Frederick.Hargrove@gsa.gov
ick.Hargrove@gsa.gov
v
Facsimile: 202-708-7714 202-708-7714 202-708-7714
Reference Number 5
Contract
Number:
National Guard Bureau Dis- First contract was 2 years (12 July 2000 to 15
Program Ti- tributive Training Period of Perform- October 2002) and then it was recompeted and
tle: Technology Program (NGB- ance: SNVC was awarded a 1+4 year contract which
DTTP) start on 16 October 2002.
Brief description of the effort: GSA and NGB selected SNVC as the prime contractor to support the NGB-DTT program,
an outgrowth of the National Guard Bureau Distance Learning Regional Demonstration Project (NGB-DL) that SNVC suc-
cessfully supported for two years. The two major efforts within the program are the fielding of infrastructure (both classrooms
and network) and building an enterprise information system for configuration management, billing, and training courseware
management, based on Windows 2000 Active Directory architecture.
$2.7M on first contract, recent recompete
Type of con-
T&M Value: awarded 1+4 year contract to SNVC at a value
tract:
of $1.2Mil per year
Mr. Frederick L.
Hargrove
7th & D Streets, SW 7th & D Streets, SW 7th & D Streets, SW
Address/Zip
Code:
Telephone: 202-708-7109 202-708-7109 202-708-7109
Freder- Freder-
Email: Frederick.Hargrove@gsa.gov
ick.Hargrove@gsa.gov ick.Hargrove@gsa.gov
Facsimile: 202-708-7714 202-708-7714 202-708-7714
3.2.6 ClearNova
Reference Number 1
Contract
Unknown Contracting Agency: Department of Defense
Number:
Program Ti-
DOD Annual Budget Planning Period of Performance: 12/2000 –2/2001
tle:
Brief description of the effort: Provided a secure internet portal for a DOD strategic goals and solutions project.
Type of con-
Firm Fixed Price (FFP) Value: $80,000.00
tract:
Integrating
eTravel Services
Administrative Contracting Offi- Contracting Officer's

Procuring Contracting Officer
cer Representative
Name: Michael Szwed Michael Szwed Michael Szwed
Defense Intel. Agency Defense Intel. Agency Defense Intel. Agency
Address/Zip 200 MacDill Blvd. Ste 6000 200 MacDill Blvd. Ste 6000 200 MacDill Blvd. Ste 6000
Code: Attn: Michael Szwed Attn: Michael Szwed Attn: Michael Szwed
Telephone: 202-231-8860 202-231-8860 202-231-8860
Email: Michael.szwed@dia.mil Michael.szwed@dia.mil Michael.szwed@dia.mil
Facsimile: 202-231-5250 202-231-5250 202-231-5250
Reference Number 2
Contract Florida Fish & Wildlife Commis-
N/A Contracting Agency:
Number: sion
Program Ti- FFWC Annual Conference Plan-
Period of Performance: 2/2001-4/2001
tle: ning
Brief description of the effort: Provide portal application services for administrative conference planning.
Type of con-
Commercial Value: $80,000.00
tract:
Administrative Contracting Contracting Officer’s
Officer Representative
Name: Alan Huff Alan Huff Alan Huff
Address/Zip 100 8th Avenue, SE 100 8th Avenue, SE 100 8th Avenue, SE
Code: St. Petersburg, FL 33704 St. Petersburg, FL 33704 St. Petersburg, FL 33704
Telephone: 727-896-8626 727-896-8626 727-896-8626
Email: Alan.huff@fwc.state.fl.us Alan.huff@fwc.state.fl.us Alan.huff@fwc.state.fl.us
Facsimile: 727-823-0166 727-823-0166 727-823-0166
Reference Number 3
Contract Georgia System Operations Corpora-
Not Applicable Contracting Agency:
Number: tion
Program NERC eTAG / Scheduling Mem-
Period of Performance: 11/2001 to Present
Title: bers
Brief description of the effort: Provide a scalable and robust platform for applications development and integration with
current application.
Type of
Commercial Value: $1,876,000.00
contract:
Administrative Contracting Contracting Officer's
Name: Clay Smith Clay Smith Clay Smith
Address/Zip 2100 E. exchange Place 2100 Exchange Place 2100 E. exchange Place
Code: Tucker, GA. 30084 Tucker, GA. 30084 Tucker, GA. 30084
Telephone: 770-270-7660 770-270-7660 770-270-7660
Email: Clay.smith@gsoc.com Clay.smith@gsoc.com Clay.smith@gsoc.com
Reference Number 4
Contract
Not Applicable Contracting Agency: Home Depot
Number:
Program
Web Commerce Application Period of Performance: 03/2003 to Present
Title:
Brief description of the effort: Design innovative Web Commerce Application to support customers and vendors.
Type of con-
tract:
Integrating
eTravel Services
Contracting Officer’s
Administrative Contracting Officer Procuring Contracting Officer
Representative
Name: Marci Troutman Marci Troutman Marci Troutman
2455 Paces Ferry Road, NW, 2455 Paces Ferry Road, NW, 2455 Paces Ferry Road, NW,
Address/Zip
Bldg. D 417 Bldg. D 417 Bldg. D 417
Code:
Telephone: 770-433-8211x11161 770-433-8211x11161 770-433-8211x11161
Marci_troutman@homedepot.co Marci_troutman@homedepot.co Marci_troutman@homedepot.co
Email:
m m m
Reference Number 5
Contract
Not Applicable Contracting Agency: Axiom Corp.
Number:
Program Mobility Executive Por-
Title: tal/Mobility Dispatch Web
Brief description of the effort: Applications to assist computer dispatch, scheduling and automatic vehicle locator.
Type of con-
tract:
Name: K. P. Reddy K. P. Reddy K. P. Reddy
3490 Piedmont Road 3490 Piedmont Road 3490 Piedmont Road
Address/Zip
Code:
Telephone: 404-995-8880 404-995-8880 404-995-8880
Email: kpreddy@axiom-corp.com kpreddy@axiom-corp.com kpreddy@axiom-corp.com
Facsimile: 404-995-8887 404-995-8887 404-995-8887
3.2.7 ImageTag, Inc.

Reference Number 1
Contract
GS35F0130N Contracting Agency: GSA
Number:
Program Ti- Commercial IT Equipment,
Period of Performance: Expiration date November 20, 2007
tle: Software and Services
Brief description of the effort: Provide technical support for GSA paper to digital receipt imaging initiatives.
Type of con-
Firm Fixed Price (FFP) Value: Unknown
tract:
Name: David O’Neil David O’Neil David O’Neil
GSA/FSS/FCI GSA/FSS/FCI GSA/FSS/FCI
Address/Zip 1941 Jefferson Davis Hwy 1941Jefferson Davis Hwy 1941JeffersonDavis Hwy
Code: Attn: Davis O’Neill Attn: Davis O’Neill Attn: Davis O’Neill
Arlington, VA. 22202 Arlington, VA. 22202 Arlington, VA. 22202
Telephone: 703-308-4152 703-308-4152 703-308-4152
Email: david.o’neil@gsa.gov david.o’neil@gsa.gov david.o’neil@gsa.gov
Facsimile: 703-305-5586
Reference Number 2
Integrating
eTravel Services
Contract
N0024-03-M-0099 Contracting Agency: Naval Sea Systems Command
Number:
Program Ti- Imaging & Document
Period of Performance: 1999 - Present
tle: Management
Brief description of the effort: Secure scan capability of multifunction devices supporting the Naval Marine Corps Intranet
and provide software enhancements for records management.
Type of con-
Firm Fixed Price (FFP) Value: Unknown
tract:
Name: Sara Dickson Sara Dickson Sara Dickson
614 Sicard St. SE 614 Sicard St. SE 614 Sicard St. SE
Address/Zip
Washington Navy Yard Washington Navy Yard Washington Navy Yard
Code:
Telephone: 202-781-4397 202-781-4397 202-781-4397
Email: dicksonsa@navsea.navy.mil dicksonsa@navsea.navy.mil dicksonsa@navsea.navy.mil
Facsimile: 202-781-5876 202-781-5876 202-781-5876
Reference Number 3
Contract Num-
Not Applicable Contracting Agency: General Dynamics
ber:
Program Title: Digital Imaging Period of Performance:
Brief description of the effort: Digital management of Accounting, Human Resources and Business Services documenta-
tion.
Type of con-
tract:
Administrative Contract- Procuring Contracting Offi- Contracting Officer’s
Name: Rick Elliott Rick Elliott Rick Elliott
Address/Zip 8201 E. McDowell Road 8201 E. McDowell Road 8201 E. McDowell Road
Code: Scottsdale, AZ 85275 Scottsdale, AZ 85275 Scottsdale, AZ 85275
Telephone: 480-441-4231 480-441-4231 480-441-4231
Rick.j.elliott@gd- Rick.j.elliott@gd-
Email: Rick.j.elliott@gd-decisionsystems.com
decisionsystems.com decisionsystems.com
Reference Number 4
Contract
Not Applicable Contracting Agency: Honeywell
Number:
Program
Digital Imaging Period of Performance: Proprietary Information
Title:
Brief description of the effort: Digital records management and on-line forms access for customers.
Type of
Commercial Value: Unknown
contract:
Administrative Contract- Contracting Officer's
ing Officer Representative
Name: Joanne Disario Joanne Disario Joanne Disario
Address/Zip 16404 N. Black Canyon Hwy. 16404 N. Black Canyon Hwy. 16404 N. Black Canyon Hwy.
Code: Phoenix, AZ 85023 Phoenix, AZ 85023 Phoenix, AZ 85023
Telephone: 602-313-5778 602-313-5778 602-313-5778
joanne.disario@honeywell.co
Email: joanne.disario@honeywell.com joanne.disario@honeywell.com
m
Integrating
eTravel Services
Facsimile: 602-313-5692 602-313-5692 602-313-5692
Reference Number 5
Contract
Not Applicable Contracting Agency: Jacob Javits
Number:
Program
Digital Imaging Period of Performance:
Title:
Brief description of the effort: Digital Documentation Management.
Type of
contract:
Name: Matthew Bass Matthew Bass Matthew Bass
Address/Zip 655 W. 34th Street 655 W. 34th Street 655 W. 34th Street
Code: New York, NY 10001 New York, NY 10001 New York, NY 10001
Telephone: 212-216-2192x2121 212-216-2192x2121 212-216-2192x2121
Email: mbass@javitscenter.com mbass@javitscenter.com mbass@javitscenter.com
Facsimile: 212-216-2586 212-216-2586 212-216-2586
3.2.8 Gradkell
Reference Number 1
GS-34F-4381G
Contract
(Prime CSC) with follow-on Contracting Agency: U.S. Air Force
Number:
maintenance
Program Automated Business Service
Period of Performance: 01/2001 – Present
Title: System (ABSS)
Brief description of the effort: Provide the Automated Business Service System (ABSS) with authentication and non-
repudiation using PKI technology and software.
Type of con-
Firm Fixed Price (FFP) Value: $70,400
tract:
Administrative Contract- Contracting Officer's
ing Officer Representative
Name: James R. Sheedy James R. Sheedy James R. Sheedy
1130 N. Eglin Pkwy 1130 N. Eglin Pkwy 1130 N. Eglin Pkwy
Address/Zip
Suite A Suite A Suite A
Code:
Shalimar, FL. 32579 Shalimar, FL. 32579 Shalimar, FL. 32579
Telephone: 850-796-3904 850-796-3904 850-796-3904
Email: jsheedy@csc.com jsheedy@csc.com jsheedy@csc.com
Facsimile: 850-657-1299 850-657-1299 850-657-1299
Reference Number 2
Contract MDA260-01-F-0012 with fol- Defense Finance and Accounting Ser-
Contracting Agency:
Number: low-on MDA260-02-F-0032 vice (DFAS)
Program Defense Joint Accounting Sys-
Period of Performance: 1997 - Present
Title: tem (DJAS)
Brief description of the effort: Provide support for the implementation and deployment of DJAS and digital signature
technology.
Type of
contract:
Integrating
eTravel Services
Name: Steve Tipton Steve Tipton Steve Tipton

Finance & Accounting Service Finance & Accounting Service Finance & Accounting Service
Ad-
Attn: Steve Tipton / TSO Attn: Steve Tipton / TSO Attn: Steve Tipton / TSO
dress/Zip
8899 East 56th St. 8899 East 56th St. 8899 East 56th St.
Code:
Indianapolis, IN 46249 Indianapolis, IN 46249 Indianapolis, IN 46249
Telephone: 317-510-1171 317-510-1171 317-510-1171
Email: Steve.tipton@dfas.mil Steve.tipton@dfas.mil Steve.tipton@dfas.mil
Reference Number 3
Contract DAHC94-90-D-
Contracting Agency: U.S. Army Corp of Engineers
Number: 001/K02MS006S00
The U.S. Army Corps of Engineers
Program
Financial Management System Period of Performance: 05/1991 to Present
Title:
(CSEFMS)
Brief description of the effort: Develop and integrate a digital signature system to be used in a distributed wide-area net-
work.
Type of con-
Firm Fixed Price (FFP) Value: $1,750,000.00
tract:
Name: Linda Brooks Linda Brooks Linda Brooks
4910 University Square 4910 University Square 4910 University Square
Address/Zip
Code:
Huntsville, AL. 35816 Huntsville, AL. 35816 Huntsville, AL. 35816
Telephone: 256-864-1800 256-864-1800 256-864-1800
Linda.h.brooks@hnd01.usace.a Linda.h.brooks@hnd01.usace.army Linda.h.brooks@hnd01.usace.arm
Email:
rmy.mil .mil y.mil
Facsimile: 256-864-1818 256-864-1818 256-864-1818
Reference Number 4
Contract 52-YABC-8-66009 with fol-
Contracting Agency: U.S. Census Bureau
Number: low-on 43-YABC-263705
Program U.S. Census Bureau Electronic
Title: Signature System
Brief description of the effort: Provide and integrate an electronic signature system.
Type of
contract:
Administrative Contract- Procuring Contracting Of- Contracting Officer's
ing Officer ficer Representative
Name: Rich Bittner Rich Bittner Rich Bittner
U.S. Census Bureau
U.S. Census Bureau U.S. Census Bureau
4700 Silver Hill Road
Address/Zip 4700 Silver Hill Road 4700 Silver Hill Road
Bldg. 3, Room 3174
Code: Bldg. 3, Room 3174 Bldg. 3, Room 3174
Washington, DC 20233-
Washington, DC 20233-1912 Washington, DC 20233-1912
1912
Telephone: 301-763-3485 301-763-3485 301-763-3485
Rich-
Email: Richard.a.bittner@census.gov Richard.a.bittner@census.gov
ard.a.bittner@census.gov
Facsimile: 301-457-2001 301-457-2001 301-457-2001
Reference Number 5
Integrating
eTravel Services
SARANR-96-C-1001
Contract
with follow-on Contracting Agency: U.S. Department of State
Number:
GS35F3591H
U.S. Department of State
Program
Electronic Certification Period of Performance: 03/1996 to Present
Title:
System (ECS)
Brief description of the effort: Design, develop and implement an electronic certification system.
Type of
Firm Fixed Price (FFP) Value: $332,372,00
contract:
Administrative Con- Procuring Contracting Contracting Officer's
tracting Officer Officer Representative
Name: Marty Smith Marty Smith Marty Smith
U.S. Dept. of State U.S. Dept. of State
U.S. Dept. of State
Charleston Financial Svc. Charleston Financial Svc.
Ad- Charleston Financial Svc. Center
Center Center
dress/Zip 1969 Dyess Avenue
1969 Dyess Avenue 1969 Dyess Avenue
Code: Bldg. 646A
Bldg. 646A Bldg. 646A
Charleston, NC 29405
Charleston, NC 29405 Charleston, NC 29405
Telephone: 843-308-5306 843-308-5306 843-308-5306
Email: smithm@state.gov smithm@state.gov smithm@state.gov
Facsimile: 843-308-5419 843-308-5419 843-308-5419
3.2.9 AT&T
Reference Number 1
VA BPA 549-98-7, D.O. #057;
GSA Contract # GS-35F- U.S. Army Materiel Command
Contract 4507G 5001 Eisenhower Avenue
Contracting Agency:
Number: VA BPA 549-00-6, D.O. #382; Alexandria, VA 22333
GSA Contract # GS-35F-
4507G
Program
US Army Single Stock Fund Period of Performance: 01 Oct 98 - 30 Sep 05
Title:
Brief description of the effort.
AT&T is the prime contractor for the SSF program, which allows the U.S. Army to operate under a better, faster, and cheaper
system of managing inventory and related financial accounting. SSF provides near-real time visibility of Army inventories to
supply and resource managers nationwide. SSF eliminates the fragmented systems and costly, redundant processes that char-
acterized the previous U.S. Army logistics and finance systems.
AT&T provides expert information technology (IT) integration technical services and support to assist in SSF configuration
management control processes for testing, integration synchronization, middleware, and system changes. For these IT ser-
vices, AT&T performs design, development, integration, documentation, business case analysis, training, reverse engineering,
modeling, site installations, and user support. AT&T provided the entire supply chain management integration and systems
integration from unit to national level for SSF. AT&T provided all of the programming of middleware that linked together
the unit, installation and national level systems. AT&T performed all of the financial conversions of stocks at 115 installa-
tions worldwide. AT&T assisted the installations in their preparation for and conduct of conversion. AT&T provided the
SSF National Operations Center that resolved hardware and software problems with the Central Design Authorities of legacy
systems as the problems occurred.
Type of con- T&M/Cost Plus Fixed Fee $20,000,000 (first task order); $68,500,000
Value:
tract: (CPFF) (Base + 1st 3 Opt Yrs only)
Name: N/A Jay L. Hawkins Don Hartzell
Integrating
eTravel Services
Department of Veterans
Affairs ATTN: DALO-SSF
Address/Zip VA North Texas Health 5001 Eisenhower Avenue
Code: Care Systems Alexandria, VA
4500 South Lancaster Road 22333-0001
Dallas, TX 75216
Telephone: 214-857-0032 703-617-0452
Email: jay.hawkins2@med.va.gov hartzelld@hqamc.army.mil
Facsimile: 214-302-1458 703-617-2859
Reference Number 2
Contract T0000AC4234 (GS-35F-
Contracting Agency: General Services Administration (GSA)
Number: 4507G)
Program
FirstGov.gov Period of Performance: Aug 00 – Sep 02 (Repeat and Awarded Aug 02)
Title:
Brief description of the effort.
A gateway website for a global public and US Government community serving as an easy method for US citizens to find
government information and services via the internet. Built on the Federal Search Foundation database of all publicly avail-
able Web pages, the development team effort consisted of an AT&T Web hosting center running Sun Microsystems
platforms; an efficiently designed, user-friendly interface developed by Commerce One; with additional content and strategic
direction provided by Imagitas. AT&T served as the system integrator. The web site was developed using the W3C stan-
dards to make it compliant with Section 508 of the American Rehabilitation Act, then web pages were modified to be in full
compliance with Section 508 regulations as specified in CFR 36, Part 1194.
Type of con-
Value:
tract: Firm Fixed Price (FFP) $6,358,450
Name: N/A N/A Michael Jackson
GSA
Address/Zip
FPSD Re-Engineering Division
Code:
1800 F Street NW
Washington, DC 20405-0002
Telephone: 202- 208-4949
Email: michael.jackson@gsa.gov
Facsimile: Unknown
Reference Number 3
Department of the Army, Deputy Chief of
1. GS-35F-4507G Staff, G-1
Contract
2. DASW01-02-F-0796 (Task Contracting Agency: (Formerly Office of the Assistant Secre-
Number:
10) tary of the Army (Manpower and Reserve
Affairs))
Program Civilian Manpower Integrated
Period of Performance: Nov 99 – Nov 03
Title: Costing System (CMICS)
Integrating
eTravel Services
Brief description of the effort:

CMICS has been developed as a web-enabled, worldwide-deployed tool that provides Army analysts with enterprise-wide
visibility to civilian pay dollars and links civilian pay costs with dollars to facilitate manpower decision-making at all levels.
CMICS enables the user to propose civilian manpower changes to a specific set of records and immediately see the calcu-
lated dollar impact of the proposed change on the screen. This functionality requires CMICS to integrate with three other
systems and their supporting databases: the IRMIS Civilian Army Budget System (CABS) for civilian pay rates, the IRMIS
Resource Formulation System (RFS) for program dollars, and the Structure and Manpower Allocation System (SAMAS) for
manpower positions.
CMICS includes a web-based suite of reports that can be immediately and simultaneously deployed to all users. CMICS
includes security features to verify the user’s authorization level and restrict user access to functions and data consistent with
their level and MACOM. Initial versions of CMICS (1996 through 1999) were deployed using a Client/Server architecture
and were only available to the Headquarters Department of the Army (HQDA). To expand to a worldwide user community,
a web-enabled version of CMICS was put into production in 2000 and the application is now available for both HQDA and
MACOM personnel worldwide.
Type of con-
Fixed Price Value: $1,689,926
tract:
Name: N/A N/A Mr. Charles Kratz
Address/Zip 111 Army Pentagon, Suite 2E591
Code: Washington DC, 20310
Telephone: 703-697-4092
Email: Unknown
Facsimile: 703-614-6833
Reference Number 4
Contract U.S. Department of Justice, Justice Man-
01-C-0287 Contracting Agency:
Number: agement Division
Program Ti- National Victim of Crime
Period of Performance: Jun 00 – Jul 07
tle: Notification System (VNS)
AT&T designed, integrated and deployed VNS for the DoJ. In addition, AT&T is providing training, help desk support,
system maintenance, call center operation, and system enhancements. VNS is a Web-enabled notification system that inte-
grates a customized, market proven victim notification product, Appriss’s Victim Information and Notification Everyday
(VINE), with disparate government databases to provide an automated means by which victims of crime, registered with
DOJ, are kept apprised of the location and status of offenders as they progress through the justice system.
Type of con-
Firm Fixed Price (FFP) Value: $36,930,328
tract:
Administrative Contracting Procuring Contracting Contracting Officer’s
Name: N/A Nancy Feeney Kurt Shernuk
US DoJ
Procurement Services Staff
Contract Administration Assistant U.S. Attorney/VNS Project
Service Manager)
Address/Zip
National Place North Build- U.S. Attorneys Office
Code:
ing, Suite 1000 500 State Avenue, Suite 360
1331 Pennsylvania Ave., Kansas City, KS 66101
NW
Washington, DC 20530
Telephone: 202-307-1976 913-551-6571
Nancy.M.Feeney@usdoj.go
Email: Kurt.Shernuk@usdoj.gov
v
Integrating
eTravel Services
Facsimile: 202-307-1933 913-551-6541
Reference Number 5
Office of the Director, Program Analysis
Contract
DASW01-97-D-0028 Contracting Agency: & Evaluation, Office of the Secretary of
Number:
Defense
Program
Joint Data Support (JDS) Period of Performance: Oct 00 – Sep 01
Title:
Under the auspices of the Joint Analytic Model Improvement Program (JAMIP) the AT&T Team provides current, accurate,
authoritative, and complete data to support the maintenance of the current suite of JAMIP models as well as the development
of the new Joint WAR Fighting System (JWARS). Principal tasks include data development and analysis, data engineering,
as well as integration with the JWARS Program Office and Development Team. The AT&T Team actively participates in
defining data modeling requirements; identifies authoritative data sources; acquires, scrubs, and analyzes modeling data; and
delivers the information in the appropriate format and configuration to the analytic study teams. This task requires expertise
in the areas of data verification, validation, and certification. The data-engineering task requires the AT&T Team to facili-
tate data availability via the design and implementation of a JDS data warehouse. Key components of the AT&T Team
designed JDS data warehouse are: automated verification and certification processes to import external data into the JDS
environment; crosswalks/mappings to facilitate data integration into standardized data repository; integrated archive system
that provides complete study support documentation; reliable and secure connections to the Intranet, Internet, and SIPRnet;
and delivery system to move data from JDS to external users. AT&T analysts have constructed logical data models based on
a full determination of the requirements for data support. AT&T developers built associated physical models, wrote loading
software to populate the data warehouse, and tested and fielded the systems.
Type of con-
Cost Plus Fixed Fee (CPFF) Value: $2,068,954
tract:
Name: N/A N/A LeRoy S. Hicks, Jr.
Address/Zip
Code:
Telephone: 703-695-7935
Email:
Facsimile: N/A
3.3 Dun and Bradstreet/Open Ratings Form

3.3.1 CW Government Travel, Inc.
D&B Business Information Report: C W GOVERNMENT TRAVEL INC
D&B Business Information Report: C W GOVERNMENT TRAVEL INC
Copyright 2003 Dun & Bradstreet - Provided under contract

for the exclusive use of subscriber 072004718L
ATTN: Bob Peterson Report Printed: JUN 11 2003

In Date
===============================================================================
* * * BUSINESS SUMMARY * * *
===============================================================================
Integrating
eTravel Services
C W GOVERNMENT TRAVEL INC

(SUBSIDIARY OF CARLSON COMPANIES, INC, MINNEAPOLIS, MN)
12755 Highway 55
Minneapolis, MN 55441
This is a single (subsidiary) | D-U-N-S® Number: 02-871-1682

location. |
| D&B Rating: --
Web site: www.carlson.com |
|
Telephone: 763 212-5000 | D&B PAYDEX®:
|
Chief executive: UNDETERMINED | 12-Month D&B 76
| PAYDEX:
Year started: 1997 |
| When weighted by dollar amount,
Employs: 800 | payments to suppliers average 6 days
| beyond terms.
History: CLEAR |
| Based on trade collected over last
SIC: 4729 | 12 months.
4724 |
|
Line of business: Travel services |
|
===============================================================================
* * * SUMMARY ANALYSIS * * *
===============================================================================
D&B Rating: --
The blank rating symbol should not be interpreted as indicating that credit
should be denied. It simply means that the information available to D&B does
not permit us to classify the company within our rating key and that further
enquiry should be made before reaching a decision. Some reasons for using a
"-" symbol include: deficit net worth, bankruptcy proceedings, insufficient
payment information, or incomplete history information. In this case, no
Rating was assigned because the parent company is rated "--". It is D&B's
policy not to rate a subsidiary higher than its parent. Therefore, this
company is also rated "--".
Below is an overview of the company's rating history since 08/21/98:
D&B Rating Date Applied

-- 08/21/98
The Summary Analysis section reflects information in D&B's file as of June 9,

2003.
===============================================================================
* * * CUSTOMER SERVICE * * *
===============================================================================
If you have questions about this report, please call our Customer Resource
Center at 1.800.234.3867 from anywhere within the U.S. If you are outside the
U.S. contact your local D&B office.
Integrating
eTravel Services
*** Additional Decision Support Available ***
Additional D&B products, monitoring services and specialized investigations

are available to help you evaluate this company or its industry. Call Dun &
Bradstreet's Customer Resource Center at 1.800.234.3867 from anywhere within
the U.S. or visit our website at www.dnb.com
===============================================================================
* * * HISTORY * * *
===============================================================================
The following information was reported 03/13/2003:
Officer(s): UNDETERMINED
DIRECTOR(S): THE OFFICER(S)
Business started 1997 by parent. 100% of capital stock is owned by parent.
--------------------------------------------------------------------
===============================================================================
* * * CORPORATE FAMILY * * *
===============================================================================
The following global corporate family members are related to this business.
Members are listed alphabetically first by company name, then by country or
U.S. state, then by city.
Global Ultimate:
Carlson Holdings, Inc Minneapolis, MN 60-251-3673
Parent:
Carlson Companies, Inc Minneapolis, MN 00-787-3433
Affiliates (US):
Carlson Hospitality Worldwide Minneapolis, MN 60-280-2746
Carlson Marketing Group, Inc Minneapolis, MN 01-174-4778
Carlson Travel Group, Inc Minneapolis, MN 04-384-4984
Gold Points Corporation Minneapolis, MN 09-858-6584
Affiliates (International):
BREWER BLACKLER LTD LONDON, ENGLAND 29-514-0701
CARLSON MARKETING GROUP PTE LTD SINGAPORE, SINGAPORE 59-590-1497
F K B FIELD PROMOTIONS LTD LONDON, ENGLAND 29-293-4551
===============================================================================
* * * BUSINESS REGISTRATION * * *
===============================================================================
CORPORATE AND BUSINESS REGISTRATIONS PROVIDED BY MANAGEMENT OR OTHER SOURCE
The Corporate Details provided below may have been submitted by the management
of the subject business and may not have been verified with the government
Integrating
eTravel Services
agency which records such data.
Registered Name: C W GOVERNMENT TRAVEL INC
Business type: CORPORATION
Corporation type: PROFIT
Date incorporated: JUN 25 1997
State of incorporation: DELAWARE
Filing date: JUN 25 1997
Where filed: SECRETARY OF STATE/CORPORATIONS DIVISION,

DOVER, DE
===============================================================================
* * * OPERATIONS * * *
===============================================================================
03/13/2003
Description: Subsidiary of CARLSON COMPANIES, INC, MINNEAPOLIS, MN

started 1938 which operates as hotels, restaurants,
franchising, incentive services, sales & promotions and
travel services. Parent company owns 100% of capital stock.
Engaged in travel services specifically to government

entities.
Terms are net 30 days. Sells to commercial concerns.

Territory : United States.
Employees: 800 which includes officer(s).
Facilities: Shares premises in building.
Location: Suburban business section on well traveled highway.
===============================================================================
* * * SIC & NAICS * * *
===============================================================================
SIC: Based on information in our file, NAICS:

D&B has assigned this company an
extended 8-digit SIC. D&B's use of 561599 All Other Travel
8-digit SICs enables us to be more Arrangement and
specific to a company's operations Reservation Services
than if we use the standard 561510 Travel Agencies
4-digit code.
47290105 Ticket offices,

transportation, nec
47240000 Travel agencies
Integrating
eTravel Services
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================
The D&B PAYDEX is a unique, dollar weighted indicator of payment performance

based on up to 14 payment experiences as reported to D&B by trade references.
3-Month D&B PAYDEX: 80 | 12-Month D&B PAYDEX: 76

|
When weighted by dollar amount, | When weighted by dollar amount,
payments to suppliers average within | payments to suppliers average 6 days
terms. | beyond terms.
|
Based on trade collected over last 3 | Based on trade collected over last
months. | 12 months.
|
| When dollar amounts are not
| considered, then approximately 92%
| of the company's payments are within
| terms.
===============================================================================
* * * PAYMENT SUMMARY * * *
===============================================================================
The Payment Summary section reflects payment information in D&B's file as of

the date of this report.
Below is an overview of the company's dollar-weighted payments, segmented by

its suppliers' primary industries:
Total Largest W/In Days Slow

Total Dollar High Terms <31 31-60 61-90 90>
Rcv'd Amounts Credit
(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Executive office 4 400 250 100 - - - -
Misc general gov't 3 850 750 100 - - - -
Misc publishing 1 1,000 1,000 100 - - - -
Air courier service 1 750 750 50 50 - - -
General warehousing 1 100 100 50 - - 50 -
Accounting services 1 100 100 100 - - - -
Telephone communictns 1 50 50 100 - - - -
Nonclassified 1 50 50 100 - - - -
Legislative body 1 50 50 100 - - - -
Other payment categories:

Cash experiences 0 0 0
Payment record unknown 0 0 0
Unfavorable comments 0 0 0
Placed for collections:

With D&B 0 0
Other 0 N/A
===== ============== ==========
Total in D&B's file 14 3,350 1,000
Integrating
eTravel Services
The highest "Now Owes" on file is $100
The highest "Past Due" on file is $0
D&B receives nearly 400 million payment experiences each year. We enter these
new and updated experiences into D&B Reports as this information is received.
===============================================================================
* * * PAYMENT DETAILS * * *
===============================================================================
Detailed payment history
Date Paying High Now Past Selling Last Sale

Reported Record Credit Owes Due Terms Within
(mm/yy) ($) ($) ($) (months)
05/03 (001) 50 2-3 mos

Satisfactory.
(002) 50 1 mo
Satisfactory.
04/03 (003) 750 6-12 mos
Satisfactory.
03/03 (004) 50 6-12 mos
Satisfactory.
(005) 50 6-12 mos
Satisfactory.
01/03 Ppt 50 0 0 6-12 mos
11/02 (007) 50 2-3 mos
Satisfactory.
10/02 Ppt-Slow 90 100 0 0 1 mo
09/02 Ppt-Slow 30 750 100 0 1 mo
07/02 Ppt 100 0 0 N10 2-3 mos
(011) 50 1 mo
Satisfactory.
(012) 50 6-12 mos
Satisfactory.
05/02 Ppt 250 1 mo
04/02 Ppt 1,000 0 0 1 mo
Each experience shown is from a separate supplier. Updated trade experiences

replace those previously reported.
===============================================================================
* * * FINANCE * * *
===============================================================================
03/13/2003
On March 13, 2003, attempts to contact the management of this business have
been unsuccessful. Outside sources confirmed operation and location.
Integrating
eTravel Services
===============================================================================
* * * PUBLIC FILINGS * * *
===============================================================================
A check of D&B's public records database indicates that no filings were found
for C W GOVERNMENT TRAVEL INC at 12755 Highway 55, Minneapolis MN.
D&B's extensive database of public record information is updated daily to

ensure timely reporting of changes and additions. It includes business-related
suits, liens, judgments, bankruptcies, UCC financing statements and business
registrations from every state and the District of Columbia, as well as select
filing types from Puerto Rico and the U.S. Virgin Islands.
D&B collects public records through a combination of court reporters, third

parties and direct electronic links with federal and local authorities. Its
database of U.S. business-related filings is now the largest of its kind.
-------------------------------------------------------------------------------
FULL DISPLAY COMPLETE
3.3.2 Carlson Companies, Inc.
*******************************************************************************
This report was sent to you by mulcahys@dnb.com.
Visit www.dnb.com to learn how D&B can help you Decide with Confidence.
*******************************************************************************

ATTN: sjm Report Printed: MAY 20 2003

In Date
===============================================================================
===============================================================================
CARLSON COMPANIES, INC

(SUBSIDIARY OF CARLSON HOLDINGS, INC, MINNEAPOLIS, MN)
CARLSON MARKETING GROUP
Carlson Parkway - 701 Tower
This is a headquarters (subsidiary) | D-U-N-S® Number: 00-787-3433

location. |
Branch(es) or division(s) exist. | D&B Rating: --
|
Mailing address: PO Box 59159 |
Minneapolis, MN | D&B PAYDEX®:
55459 |
| 12-Month D&B 71
Web site: www.carlson.com | PAYDEX:
Integrating
eTravel Services
|
Telephone: 763 212-5000 | When weighted by dollar amount,
| payments to suppliers average 14
Fax: 763 212-2533 | days beyond terms.
|
Chief executive: MARILYN CARLSON | Based on trade collected over last
NELSON | 12 months.
|
|
Employs: 43,100 (719 here) |
|
Sales: $9,800,000,000 |
|
History: CLEAR |
|
Financing: SECURED |
|
SIC: 7011 |
5812 |
6794 |
8742 |
8743 |
|
Line of business: Hotel/motel |
operation, eating |
place, patent |
owner/lessor |
|
===============================================================================
* * * SPECIAL EVENTS * * *
===============================================================================
03/06/2003
OFFICER CHANGE: According to published reports, the company announced the
promotion of Curtis Nelson to President and Chief Operating Officer. He
succeeds Marilyn Nelson as President. Marilyn Nelson will remain Chairman &
CEO.
===============================================================================
===============================================================================
D&B Rating: --
Integrating
eTravel Services

-- 01/01/91
The Summary Analysis section reflects information in D&B's file as of May 19,
2003.
===============================================================================
===============================================================================

===============================================================================
* * * HISTORY * * *
===============================================================================
Officer(s): MARILYN CARLSON NELSON, CHB-CEO+

CURTIS C NELSON, PRES-COO
MARTYN R REDGRAVE, EXEC V PRES-CFO
JOHN M DIRACLES JR, V PRES-TREASURER
WILLIAM A VAN BRUNT, SR V PRES-GEN COUNSEL
JAMES J RYAN, COO-CARLSON CORP SOLUTIONS
DIRECTOR(S): The officers identified by (+) and Barbara C Gage, Edwin

C Gage, Arleen M Carlson, Glen D Nelson, Duane R Kullberg,
Kenneth A Macke and Lawrence Perlman.
Authorized capital stock consists of 1,000,000 shares common, no par value.
---------------------BACKGROUND/OWNERSHIP---------------------
Business started 1938 by Curtis L Carlson. Relocated Jul 1989 from 12755
Highway #55. 100% of capital stock is owned by Carlson Holdings, Inc.
Carlson Companies, Inc, incorporated in Minnesota Apr 23 1940 and originally

started as a business by Curtis L Carlson in 1938, changed its name by
corporate amendment to Carlson Holdings, Inc, in order to act as a new top
tier holding entity for the Company and its subsidiary units. Concurrently,
Carlson Companies, Inc, was formed in 1988 to act as its direct operating
subsidiary unit. Since 100% of the capital stock of Carlson Holdings, Inc, is
held by the Carlson family, the control of this business did not change during
its restructuring.
---------------------MANAGEMENT BACKGROUND-------------------.
Integrating
eTravel Services
MARILYN CARLSON NELSON born 1939. Married daughter of Curtis L Carlson and a
member of the Company's Board for a number of years. 1992 Vice Chairman. 1997
also Chief Operating Officer. 1998 Vice Chairman, president and Chief
Executive Officer. Became Chairman upon the death of Curtis L Carlson in 1999.
CURTIS C NELSON. Was formerly Vice President here.
MARTYN R REDGRAVE born 1952. Graduated from Princeton University. Received an

MBA from New York University. 1974-1980 Arthur Andersen & Co, New York, NY.
1980-1994 employed by Pepsico Inc's various subsidiaries as assistant
corporate controller; vice president food services; senior vice president Taco
Bell and senior vice president KFC. 1994-present active here.
JOHN M DIRACLES JR born 1942. 1966 Dartmouth College, AB; and 1972 Columbia
University, MBA. Served US Army. 1972-82 Sambos Restaurants, vice president
and treasurer. 1982-86 private consultant, financial and strategic planning.
1986 joined the Company, vice president and treasurer. 1989 also vice
president and treasurer, Carlson Marketing Group, Inc.
WILLIAM A VAN BRUNT. Is also Vice President-Legal and Corporate Secretary of

the parent company. Joined the Carlson Group in February 2000 after 17 years
with General Mills. Prior to joining General Mills, Van Brunt worked for
Hershey Foods Corporation, and before that he was associated with the firms of
McNee, Wallace, and Nurick, in Harrisburg, Pennsylvania; and Kenway and Jenny
in Boston. He is a graduate of Pennsylvania StateUniversity and received a
Masters of Science degree from the Massachusetts Institute of Technology
(MIT). He received his J.D. from Boston University School of Law cum laude,
later earning an LL.M. degree from Harvard Law School.
JAMES J RYAN born 1952. Graduated University of Minnesota 1974. 1974-88 IBM,
active in several positions, lastly managing IBM's sales office in Kansas
City. 1988-95 Moore Data Management Services, Minneapolis, MN. 1995-present
active with parent and in related companies.
--------------------------------------------------------------------
----------------------OUTSIDE DIRECTORS----------------------
BARBARA C GAGE, married daughter of C L Carlson. EDWIN C GAGE, son-in-law of C

L Carlson. ARLEEN M CARLSON, wife of C L Carlson. GLEN D NELSON, son-in-law of
C L Carlson. DUANE R KULLBERG, retired Chief Executive Officer, Arthur
Andersen & Co. KENNETH A MACKE, general partner, Macke Partners, retired
Chairman and Chief Executive Officer, Dayton Hudson Corporation. LAWRENCE
PERLMAN, Chairman and Chief Executive Officer, Ceridian Corporation.
----------------------AFFILIATED COMPANIES--------------------
CARLSON REAL ESTATE COMPANY, Minneapolis, MN. Started 1985. Related to the
Company through common ownership of the same officers and directors. Operates
as a real estate development, property management and investment company.
Intercompany relations are extensive.
===============================================================================
===============================================================================
Integrating
eTravel Services

Parent:
Carlson Holdings, Inc Minneapolis, 60-251-3673
Subsidiaries (US):
C W Government Travel Inc Minneapolis, MN 02-871-1682
Subsidiaries (International):
Branches (US):
Carlson Companies, Inc Fort Stewart, GA 01-118-6264
Carlson Companies, Inc Shepherdsville, KY 08-369-3239
Carlson Companies, Inc Minneapolis, MN 03-838-4996
Carlson Companies, Inc Union, NJ 10-865-1332
Carlson Companies, Inc Williston Park, NY 03-958-5273
Carlson Companies, Inc Myrtle Beach, SC 12-130-9772
Carlson Companies, Inc Dallas, TX 62-138-4627
Prime House Inc Pittsburgh, PA 84-132-5947
Affiliates (US):
Carlson Investment Group, Inc. Hopkins, MN 78-371-4595
===============================================================================
===============================================================================
CORPORATE AND BUSINESS REGISTRATIONS REPORTED BY THE SECRETARY OF STATE OR

OTHER OFFICIAL SOURCE AS OF DEC 18 2002:
Registered Name: CARLSON COMPANIES, INC.
Date incorporated: DEC 05 1988
State of incorporation: MINNESOTA
Filing date: DEC 05 1988
Registration ID: DCX 6D-130
Duration: PERPETUAL
Status: ACTIVE

Integrating
eTravel Services
SAINT PAUL, MN
Principals: MARILYN CARLSON NELSON, CHIEF EXECUTIVE

OFFICER, 1405 XENIUM LN N, PLYMOUTH, MN,
554410000
===============================================================================
===============================================================================
03/18/2003
Description: Subsidiary of CARLSON HOLDINGS, INC, MINNEAPOLIS, MN

started 1938 which operates as a holding entity. Parent
company owns 100% of capital stock. Parent company has two
other subsidiary(ies). Intercompany relations: Principally
management and service arrangements.
As noted, the Company is a subsidiary of Carlson Holdings,

Inc, DUNS #60-251-3673, and reference is made to that
report for background information on the parent and its
management. No financial information had been provide by
the parent company.
Operates hotels and resort hotels. Operates a chain family

restaurant. Operates as a patent owner or lessor,
specializing in licensing or selling franchises. Provides
management consulting services, specializing in training
or development, marketing consulting services and
incentive or award programs. Provides public relations
services, specializing in sales promotion. Operates
business services, specializing in trading stamp promotion
and redemption and coupon redemption services. Operates a
travel agency.
Terms vary with services provided and include cash,

national credit cards, and net 30 days. Sells to general
public and commercial accounts. Territory : International.
Employees: 43,100 which includes officer(s). 719 employed here. The

Company reported system wide employees of 180,000 which
include the Company's operating groups, affiliates and
franchises.
Facilities: Owns 300,000 sq. ft. in new 14 story glass & granite
building. Shares space with parent and subsidiaries.
Location: Suburban business section on well traveled highway.
Branches: This business has multiple branches, detailed branch

information is available in Dun & Bradstreet's linkage or
family tree products.
Subsidiaries: The Company has three direct and numerous indirect wholly
owned subsidiaries that operated the consolidated business
of the parent.
(I) CARLSON HOSPITALITY GROUP, INC, Minneapolis, MN.

Integrating
eTravel Services
Started 1983. Operates and franchises hotels, resorts and

restaurants.
(A) RADISSON HOTELS INTERNATIONAL, INC, Minneapolis, MN.
(1) Radisson Group, Inc.
(2) RHI Hotels.
(3) Radisson Hotel Corporation, Minneapolis, MN.
(a) Radisson Seven Seas Inc.
(B) FRIDAY'S HOSPITALITY WORLDWIDE INC, Dallas, TX.
(1) TGI Friday's Inc.
(C) COUNTRY HOSPITALITY CORP. Family restaurants.
(1) Country Inns & Suites Inc.
(2) Carlson Restaurants Worldwide.
(D) CARLSON HOSPITALITY CORPORATION, Minneapolis, MN.
(E) CARLSON MONITOUR MANAGEMENT COMPANY LTD.
(F) REGENT HOSPITALITY WORLDWIDE INC.
(G) REGENT HOTELS WORLDWIDE INC (formerly Regent Hotels

International).
(H) CARLSON HOSPITALITY WORLDWIDE PROCUREMENT GROUP.
(II) CARLSON MARKETING GROUP INC, Minneapolis, MN. Started

1929. Provides training, marketing, incentive and sales
promotion services.
(A) CARLSON MARKETING GROUP LTD, Toronto, Ontario, Canada.
(B) CARLSON MARKETING GROUP, AUSTRALIA.
(C) CARLSON MOTIVATION.
(D) CARLSON COMPANIES EUROPE LTD.
(1) Carlson Marketing Group UK Ltd.
(2) Carlson Leisure Group UK Ltd.
(III) CARLSON TRAVEL GROUP, INC, Minneapolis, MN. Acquired

1980. Operates over 4,000 agencies in 125 countries.
(A) CARLSON WAGONLIT TRAVEL NY.
(B) TRAVEL LEASING, INC.
(D) CARLSON LEISURE GROUP.
Integrating
eTravel Services
(1) Carlson Travel Agents Inc.
(E) CARLSON TRAVEL HOLDINGS.
(1) CWT Holding B.V.
(a) Carlson Wagonlit Travel (100%).
(b) CWT Holdco Limited (100%).
(c) CW Travel UK Limited (50%).
(d) CW Travel Holdings NV (100%).
(e) CW Travel Canada Limited (100%).
(f) CWT Beheemaautschappij BV (100%).
(g) Carlson Marketing Group, GmbH.
===============================================================================
* * * SIC & NAICS * * *
===============================================================================

extended 8-digit SIC. D&B's use of 721110 Hotels (except Casino
8-digit SICs enables us to be more Hotels) and Motels
specific to a company's operations 721110 Hotels (except Casino
than if we use the standard Hotels) and Motels
4-digit code. 722110 Full-Service Restaurants
533110 Owners and Lessors of
70110300 Hotels Other Non-Financial Assets
70110303 Resort hotel 541612 Human Resources and
58120501 Restaurant, family: Executive Search Services
chain 541613 Marketing Consulting
67949902 Franchises, selling or Services
licensing 541612 Human Resources and
87420206 Training and Executive Search Services
development consultant 541820 Public Relations Agencies
87420300 Marketing consulting 561990 All Other Support Services
services 561990 All Other Support Services
87420202 Incentive or award 561990 All Other Support Services
program consultant
87439904 Sales promotion
73890310 Trading stamp promotion
and redemption
73890302 Coupon redemption
service
service
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================
Integrating
eTravel Services


|
payments to suppliers average 14 days | payments to suppliers average 14 days
beyond terms. | beyond terms.
|
|
| terms.
===============================================================================
===============================================================================



(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Telephone communictns 18 135,900 65,000 62 10 27 - 1
Nonclassified 15 135,550 50,000 73 23 4 - -
Air courier service 9 43,650 25,000 87 7 6 - -
Mfg photograph equip 5 255,000 100,000 100 - - - -
Whol computers/softwr 4 87,500 50,000 85 9 - - 6
Mfg computers 3 197,500 100,000 74 - 26 - -
Mfg manifold forms 3 91,000 90,000 - 50 49 - 1
Data processing svcs 2 95,000 80,000 84 16 - - -
Help supply service 1 250,000 250,000 50 50 - - -
State commercial bank 1 90,000 90,000 100 - - - -
OTHER INDUSTRIES 79 201,200 40,000 87 5 8 - -


With D&B 0 0
Other 1 N/A
===== ============== ==========
Total in D&B's file 145 1,583,250 250,000
The highest "Now Owes" on file is $100,000
Integrating
eTravel Services
The highest "Past Due" on file is $30,000
Dun & Bradstreet has 145 payment experiences in its file for this company. For
your convenience, we have displayed 80 representative experiences in the
PAYMENTS section.
===============================================================================
===============================================================================

(mm/yy) ($) ($) ($) (months)
05/03 Ppt 50,000 0 0 1 mo

Ppt 20,000 0 0 N30 6-12 mos
Ppt 10,000 0 0 6-12 mos
Ppt 7,500 0 0 2-3 mos
Ppt-Slow 30 25,000 0 0 2-3 mos
Ppt-Slow 60 20,000 0 0 N30 6-12 mos
Ppt-Slow 60 1,000 1,000 750 N30 1 mo
Ppt-Slow 60 1,000 500 500 N30 1 mo
Slow 30 500 0 0 4-5 mos
Slow 60 5,000 0 0 4-5 mos
Slow 60 50 0 0 6-12 mos
04/03 Disc 1,000 0 0 1 mo
Ppt 95,000 0 0 6-12 mos
Ppt 90,000 50 0 1 mo
Ppt 25,000 2,500 0 1 mo
Ppt 25,000 0 0 N30 4-5 mos
Ppt 15,000 0 0 N30 4-5 mos
Ppt 7,500 5,000 0 1 mo
Ppt 5,000 2,500 100 1 mo
Ppt 2,500 0 0 N30 2-3 mos
Ppt 2,500 1,000 750 1 mo
Ppt 2,500 750 0 1 mo
Ppt 2,500 0 0 N30 6-12 mos
Ppt 2,500 2,500 0 1 mo
Ppt 1,000 0 0 N30 4-5 mos
Ppt 1,000 750 0
Ppt 500 0 0 N30 2-3 mos
Ppt 500 0 0 N30 2-3 mos
Ppt 500 250 0 N30 1 mo
Ppt 250 0 0 N30 6-12 mos
Ppt 250 0 0 N30 6-12 mos
Ppt 250 0 0 6-12 mos
Ppt 250 50 0
Ppt 100 100 0
Ppt 100 0 0 N30 6-12 mos
Ppt 100 0 0 6-12 mos
Ppt 0 0 0 N30 6-12 mos
Ppt-Slow 15 50 0 0 4-5 mos
Ppt-Slow 30 500 100 50 1 mo
Ppt-Slow 30 500 0 0 N15 2-3 mos
Ppt-Slow 30 250 0 0 4-5 mos
Integrating
eTravel Services
Ppt-Slow 30 250 0 0 N30 6-12 mos

Ppt-Slow 30 50 0 0 6-12 mos
Ppt-Slow 45 5,000 5,000 2,500 1 mo
Ppt-Slow 60 100,000 0 0 6-12 mos
Ppt-Slow 60 65,000 55,000 30,000 1 mo
Ppt-Slow 60 7,500 7,500 5,000 N30 1 mo
Ppt-Slow 60 2,500 0 0 6-12 mos
Ppt-Slow 60 1,000 100 0 1 mo
Ppt-Slow 60 750 500 50 1 mo
Ppt-Slow 60 500 0 0 1 mo
Ppt-Slow 60 250 250 250 N10 2-3 mos
Ppt-Slow 60 100 0 0 N30 6-12 mos
Slow 5 1,000 0 0 1 mo
Slow 15 250 0 0 2-3 mos
Slow 25 2,500 0 0 6-12 mos
Slow 30 1,000 0 0 2-3 mos
Slow 30-60 90,000 0 0 N30 4-5 mos
Slow 60 50 0 0 6-12 mos
Slow 120 5,000 250 250
Slow 120 750 0 0 N30 6-12 mos
Slow 120 500 500 500 N30 6-12 mos
(063) 750 6-12 mos
Satisfactory.
(064) 50 50 50
Placed for collection.
03/03 Ppt 100,000 100,000
Ppt 10,000 10,000 0 N10 1 mo
Ppt 2,500 750 0 1 mo
Ppt 1,000 1,000 0 N10 1 mo
Ppt 1,000 0 0 2-3 mos
Ppt 500 500 0 N10 1 mo
Ppt 500 50 0 N30 1 mo
Ppt 250 0 0 1 mo
Ppt 250 250 0 1 mo
Ppt 100 0 0 6-12 mos
Ppt 100 100 0 1 mo
Ppt 100 100 0 N10 1 mo
Ppt 100 0 0 N30 6-12 mos
Ppt 50 0 0 6-12 mos
Ppt 50 50 0 1 mo
Slow 10 7,500 0 0 N30 4-5 mos
Accounts are sometimes placed for collection even though the existence or
amount of the debt is disputed.
Payment experiences reflect how bills are met in relation to the terms
granted. In some instances payment beyond terms can be the result of disputes
over merchandise, skipped invoices etc.

===============================================================================
* * * FINANCE * * *
===============================================================================
11/08/2002
Integrating
eTravel Services
On November 8, 2002, attempts to contact the management of this business have

===============================================================================
* * * BANKING * * *
===============================================================================
First National Bank of Minneapolis; Norwest Bank,

Minneapolis, MN; Continental Illinois Bank, Minneapolis, MN
===============================================================================
===============================================================================
The following Public Filing data is for information purposes only and is not
the official record. Certified copies can only be obtained from the official
source.
===============================================================================
* * * SUITS * * *
===============================================================================
Status: Pending
DOCKET NO.: 006669-00
Plaintiff: MICHAEL CALAMARI VIVIAN CALAMARI-BELLO
Defendant: CARLSON COMPANIES INC, EDISON, NJ AND OTHERS
Where filed: MIDDLESEX COUNTY SUPERIOR COURT, NEW BRUNSWICK,
NJ
Date status attained: 08/09/2000

Date filed: 08/09/2000
Latest Info Received: 10/09/2000
--------------------------------------------------------------------
Suit amount: $7,530
Status: Pending
CASE NO.: 990921061
Plaintiff: WILLIAM B SCALZO ARCHITECTS WILLIAM B SCALZO
Defendant: CARLSON COMPANIES INC, MINNEAPOLIS, MN
Where filed: HENNEPIN COUNTY CONCILIATION COURT, MINNEAPOLIS,
MN

Latest Info Collected: 10/21/1999
--------------------------------------------------------------------
Status: Dismissed
DOCKET NO.: 388026
Plaintiff: ACCARDI,FLORENCE & JAMES
Defendant: CARLSON COMPANIES INC, DALLAS, TX AND OTHERS
Where filed: CUYAHOGA COUNTY COMMON PLEAS COURT, CLEVELAND, OH
Integrating
eTravel Services

--------------------------------------------------------------------
Status: Pending
CASE NO.: 95CV382
Plaintiff: THOMAS AND DEBRA SCHNEIDER
Defendant: CARLSON COMPANIES, INCORPORATED, MINNEAPOLIS, MN
AND OTHERS
Where filed: WASHINGTON COUNTY CIRCUIT COURT, WEST BEND, WI

--------------------------------------------------------------------
Status: Pending
CASE NO.: 94CV009739
Plaintiff: JO ANN FLYNN
Defendant: CARLSON COMPANIES INC, MINNEAPOLIS, MN
Where filed: MILWAUKEE COUNTY CIRCUIT COURT, MILWAUKEE, WI

--------------------------------------------------------------------
Suit amount: $1,193
Status: Pending
CASE NO.: 930901055
Plaintiff: ADEL CHAMOUN
Defendant: CARLSON COMPANIES, INC., MINNEAPOLIS, MN
Where filed: HENNEPIN COUNTY CONCILIATION COURT, MINNEAPOLIS,
MN

If it is indicated that there are defendants other than the report subject,
the lawsuit may be an action to clear title to property and does not
necessarily imply a claim for money against the subject.
===============================================================================
* * * UCC FILINGS * * *
===============================================================================
Collateral: Negotiable instruments including proceeds and

products - Inventory including proceeds and
products - Account(s) including proceeds and
products - Business machinery/equipment
including proceeds and products - and OTHERS
Type: Original
Sec. party: IBJ WHITEHALL BANK & TRUST COMPANY, AS
ADMINISTRATIVE AGENT, NEW YORK, NY
Debtor: CARLSON LEARNING COMPANY, MINNETONKA, MN
Filing number: 2223958
Filed with: SECRETARY OF STATE/UCC DIVISION, SAINT PAUL, MN
Integrating
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--------------------------------------------------------------------
Collateral: Products - Proceeds - Equipment
Type: Original
Assignee: DOUGLAS COUNTY BANK & TRUST CO, OMAHA, NE
Debtor: CARLSON WAGONLIT TRAVEL, OMAHA, NE
Filed with: SECRETARY OF STATE/UCC DIVISION, LINCOLN, NE

--------------------------------------------------------------------
Collateral: Computer equipment and proceeds
Type: Original
Sec. party: IBM CORPORATION, ARMONK, NY
Debtor: CARLSON COMPANIES INC

--------------------------------------------------------------------
Collateral: Equipment
Type: Original
Sec. party: LEVERAGE LEASING COMPANY, OMAHA, NE
Debtor: CARLSON WAGONLIT TRAVEL, INC., PHOENIX, AZ
Filed with: SECRETARY OF STATE UCC DIVISION, PHOENIX, AZ

--------------------------------------------------------------------
Collateral: Leased Equipment and proceeds
Type: Original
Sec. party: BELL & HOWELL FINANCIAL SERVICES CO, SKOKIE, IL
Debtor: CARLSON WAGONLIT TRAVEL, CHICAGO, IL and OTHERS
Filed with: SECRETARY OF STATE/UCC DIVISION, SPRINGFIELD, IL

--------------------------------------------------------------------
Type: Original
Sec. party: OCE' PRINTING SYSTEMS USA, INC., BOCA RATON, FL
Debtor: CARLSON COMPANIES, INC., PLYMOUTH, MN

--------------------------------------------------------------------
Type: Original
Sec. party: OCE' PRINTING SYSTEMS USA, INC., BOCA RATON, FL
Debtor: CARLSON COMPANIES, INC., PLYMOUTH, MN
Integrating
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--------------------------------------------------------------------
Collateral: Leased Computer equipment - Leased Business
machinery/equipment
Type: Original
Sec. party: CONSECO FINANCE VENDOR SERVICES CORP,
BLOOMINGTON, MN
Debtor: RADISSON HOTEL SOUTH, EDINA, MN

--------------------------------------------------------------------
Collateral: Leased Equipment
Type: Original
Sec. party: LEASE FINANCE GROUP, INC., EDEN PRAIRIE, MN
Debtor: RADISSON HOTEL SOUTH & PLAZA TOWER, MINNEAPOLIS,
MN

--------------------------------------------------------------------
Collateral: Leased Fixtures
Type: Original
Sec. party: EMPIRE NATIONAL LEASING, INC., BUFFALO, NY
Assignee: COLONIAL PACIFIC LEASING, TUALATIN, OR
Debtor: CARLSON TRAVEL NETWORK/GATEWAY, CHEEKTOWAGA, NY
and OTHERS
Filed with: SECRETARY OF STATE/UCC DIVISION, ALBANY, NY

There are additional UCC's in D&B's file on this company available by

contacting 1-800-234-3867.
The public record items contained in this report may have been paid,
terminated, vacated or released prior to the date this report was printed.
-------------------------------------------------------------------------------
3.3.3 Carlson Marketing Group, Inc.
*******************************************************************************
This report was sent to you by mulcahys@dnb.com.
*******************************************************************************
Integrating
eTravel Services

ATTN: sjm Report Printed: MAY 20 2003

In Date
===============================================================================
===============================================================================
CARLSON MARKETING GROUP, INC

(SUBSIDIARY OF CARLSON COMPANIES, INC, MINNEAPOLIS, MN)
1405 Xenium Ln

location. |
|
Mailing address: PO Box 59159 |
Minneapolis, MN | D&B PAYDEX®:
55459 |
| 12-Month D&B 71
Web site: www.carlson.com | PAYDEX:
|
Telephone: 763 212-4000 | When weighted by dollar amount,
Manager: JAMES J RYAN, CEO | days beyond terms.
|
Year started: 1960 | Based on trade collected over last
| 12 months.
Management control: 1969 |
|
Employs: 3,004 (2,126 here) |
|
History: CLEAR |
|
|
SIC: 8742 |
8743 |
7389 |
5199 |
|
Line of business: Motivational, |
training, |
marketing & |
incentive |
services, and |
sales promotions |
|
===============================================================================
===============================================================================
D&B Rating: --
Integrating
eTravel Services

-- 01/01/91
2003.
===============================================================================
===============================================================================

===============================================================================
* * * HISTORY * * *
===============================================================================
Officer(s): JAMES J RYAN, PRESIDENT-CEO

LEE BEARMON, SR VICE PRES LEGAL-GENERAL COUNSEL
JOHN M DIRACLES JR, VICE PRESIDENT-TREASURER
RICHARD E SHINOFIELD, SECRETARY
DIRECTOR(S): The officers identified by (+)
On May 7, 2001 a search with the Minnesota Secretary of State verified an

active corporate charter for Carlson Marketing Group, Inc., which was filed on
June 30, 1969. Registration ID # FC 19847. Authorized capital consists of
2,500,000 shares common stock, no par value.
Authorized to do business in Minnesota Jan 22 1980.
---------------------BACKGROUND/OWNERSHIP---------------------
Integrating
eTravel Services
Business started 1960 by Premium Corp of America and Grand Union Corp. Present
control succeeded 1969. Relocated Jul 1989 from 12755 Highway 55. 100% of
capital stock is owned by Carlson Companies, Inc.
------------------------RESTRUCTURING------------------------.
Effective Dec 5 1988 and in accordance with a restructuring of its parent,

Carlson Companies, Inc, and the formation of a new top tier holding entity,
Carlson Holdings, Inc, the control of the subject's former TGI Friday's, Inc
subsidiary was transferred to Carlson Hospitality Group, Inc; the control of
its former CSA, Inc, Radisson Hotel Corporation and Colony Resorts, Inc
subsidiaries were transferred to Radisson Hotels International, Inc (a new
direct subsidiary of Carlson Hospitality Group, Inc; and the control of its
former First Travel Corporation subsidiary was transferred to Carlson Travel
Group, Inc.
-------------------ACQUISITIONS/DISPOSITIONS-------------------.
In Oct 1997, the Company acquired Incentive Dimensions Inc, San Francisco, CA
for an undisclosed consideration.
In July 1997, the Company acquired Aegis Marketing, Daventry, England for an
undisclosed consideration.
In Nov 1995, the Company completed the sale of its Carlson Research Co of
Minneapolis unit to Total Research Corp, Princton, NJ for an undisclosed
consideration.
In Nov 1994, the Company sold certain physical assets (not including corporate
name) of its K-Promotions, Inc, subsidiary to Hermann Marketing, Inc, St
Louis, MO, for an undisclosed consideration. Subsequently, the Company and
Hermann Marketing, Inc entered into a joint venture in the sale and
manufacture of logo merchandise.
In Mar 1992 the Company acquired Creative Marketing Incentives, San Francisco,
CA, for an undisclosed consideration.
In Jan 1992, the Company sold its Jason Empire subsidiary for an undisclosed
consideration.
--------------------MANAGEMENT BACKGROUND--------------------.
JAMES J RYAN born 1952. Graduated University of Minnesota 1974. 1974-88 IBM,
active in several positions, lastly managing IBM's sales office in Kansas
City. 1988-95 Moore Data Management Services, Minneapolis. 1995 joined the
Company, president and Chief Executive Officer.
LEE BEARMON born 1933. Graduated University of Minnesota, BBA, 1955; LLB JD,
1956. 1957-60 U.S. Air Force. An attorney by profession. 1960-79 partner,
Levitt Palmer Bowen Bearmon & Rotman. 1979 joined the Company, vice
president-legal.
JOHN M DIRACLES. Born about 1942. 1966 Dartmouth College, AB; and 1972
Columbia University, MBA. Served US Army. 1972-82 Sambos Restaurants, vice
president and treasurer. 1982-86 private consultant, financial and strategic
planning. 1986 Carlson Companies, Inc, vice president and treasurer. 1989 also
vice president and treasurer of the Company.
RICHARD E SHINOFIELD born 1940. Graduated University of Minnesota Law School.

Integrating
eTravel Services
1969-78 partner, Fredell Mc Ginty Solomon Marker Watson & Shinofield. 1978
joined the Company.
--------------------------------------------------------------------
---------------------AFFILIATED COMPANIES---------------------
Through common ownership of the same officers and directors the Company is affili-
ated with:
CARLSON REAL ESTATE COMPANY, Minneapolis, MN. Started 1985. Operates as a real
estate development, property management and investment company.
Also, through common ownership of its parent corporation, the Company is affiliated
with:
CARLSON HOSPITALITY GROUP, INC, Minneapolis, MN. An operator and franchiser of

hotels and restaurants.
CARLSON TRAVEL GROUP, INC, Minneapolis, MN. An operator of travel services

throughout the US and internationally.
Intercompany relations are extensive and conducted on regular terms.
-------------------------JOINT VENTURE-------------------------
In 1994 the Company sold certain physical assets (not including the corporate
name) of its K-Promotions, Inc, subsidiary to Hermann Marketing, Inc, St
Louis, MO, for an undisclosed consideration. Subsequently, the Company and
Hermann Marketing, Inc entered into a joint venture in the sale and
manufacture of logo merchandise.
===============================================================================
===============================================================================
Global Ultimate:
Carlson Holdings, Inc Minneapolis, Usa 60-251-3673
Parent:
Carlson Companies, Inc Minneapolis, 00-787-3433
Subsidiaries (US):
Gold Bond Stamp Co of Oklahoma Hopkins, MN 78-371-4801
Subsidiaries (International):
CARLSON MARKETING GROUP (NZ) LIMITED AUCKLAND, NEW ZEALAND 59-117-9841
Carlson Marketing Group Canada Ltd Toronto, CANADA 20-639-0437
E F MACDONALD STAMP CO LTD (THE) LONDON, ENGLAND 29-205-9433
THE E F MACDONALD PLAID STAMP COMPANY LONDON, ENGLAND 29-205-9730
LTD
Integrating
eTravel Services
TRAVESIAS UNIVERSALES, S.A. DE C.V. CIUDAD DE MEXICO, 81-177-8455

MEXICO
Branches (US):
Carlson Marketing Group, Inc Cave Creek, AZ 05-167-2926
Carlson Marketing Group, Inc Long Beach, CA 15-234-9692
Carlson Marketing Group, Inc San Francisco, CA 78-720-2753
Carlson Marketing Group, Inc San Francisco, CA 10-346-7239
Carlson Marketing Group, Inc San Ramon, CA 84-107-0899
Carlson Marketing Group, Inc Norwalk, CT 15-234-9890
Carlson Marketing Group, Inc Pompano Beach, FL 61-556-8995
Carlson Marketing Group, Inc Marietta, GA 60-663-4426
Carlson Marketing Group, Inc Wailuku, HI 82-843-1254
Carlson Marketing Group, Inc Bloomington, IL 11-748-4352
Carlson Marketing Group, Inc Chicago, IL 02-521-3091
Carlson Marketing Group, Inc Oak Brook, IL 04-777-2442
Carlson Marketing Group, Inc Rockville, MD 15-234-9122
Carlson Marketing Group, Inc Grand Rapids, MI 15-234-9775
Carlson Marketing Group, Inc Southfield, MI 03-774-6039
Carlson Marketing Group, Inc Troy, MI 02-825-2476
Carlson Marketing Group, Inc Melville, NY 79-227-3666
Carlson Marketing Group, Inc New York, NY 80-838-4481
Carlson Marketing Group, Inc Cleveland, OH 08-771-3236
Carlson Marketing Group, Inc Dayton, OH 04-437-9972
This list is limited to the first 25 branches.

Additional information is available in the interactive format.
Affiliates (US):
C W Government Travel Inc Minneapolis, MN 02-871-1682
===============================================================================
===============================================================================
Registered Name: Carlson Marketing Group, Inc
Integrating
eTravel Services
Date incorporated: NOV 30 2000
State of incorporation: NEW JERSEY
Filing date: NOV 30 2000
Registration ID: 4177351000
Status: ACTIVE
Where filed: DEPT OF STATE, TRENTON, NJ
===============================================================================
===============================================================================
12/12/2002
Description: Subsidiary of Carlson Companies, Inc, Minneapolis, MN

started 1938 which operates as diversified management
company. Parent company owns 100% of capital stock. Parent
company has several other subsidiary(ies).
As noted, the Company is a subsidiary of Carlson

Companies, Inc, DUNS number 007873433, and reference is
made to that report for background information on the
parent and its management. Financial information is not
made available on the parent.
In turn, Carlson Companies Inc is a wholly owned

subsidiary of Carlson Holdings Inc, Minneapolis, MN. DUNS
#00-787-3433 and reference is made to that report for
background information on the parent and its management.
Financial information is not made available on the
ultimate parent.
Directly and through its subsidiaries, the Company

provides motivational, training, marketing and incentive
services through merchandise and travel awards; provides
sales promotion services through trading stamp & coupon
redemption, logo-identified promotion merchandise; and
frequent user programs.
Terms include 30 days net, but do vary with services

provided. Sells to all types of businesses. Territory :
International.
Employees: 3,004 which includes officer(s). 2,126 employed here.
Facilities: Leases 300,000 sq. ft. in 14 story concrete block glass &
granite building. Space is shared with the parent
corporation and other related companies.
Location: Suburban business section on main highway. BRANCHES: The

Company operates offices in 20 U.S. cities and 12
countries.
Integrating
eTravel Services
-----------------------GLOBAL
ACTIVITY-----------------------.
The following section is a global summary and is intended

to assist D&B's non-U.S. customers when evaluating D&B
reports on U.S. companies.
Based on information in our file, D&B has assigned the

Company an extended 8 digit SIC. The use of 8 digit SICs
enables a more specific operations description than the
standard 4 digit code.
87420206 Training, marketing and incentives programs.
87439904 Sales promotions.
73890310 Trading stamp and coupon promotion and redemption.
51999901 Wholesale advertising specialties.
The Company conducts business internationally operating

sales offices in the U.S. and in 12 countries Worldwide.
--------------------INTERNATIONAL
SUBSIDIARIES-----------------.
CARLSON MARKETING GROUP, LTD, Islington, Ontario, Canada.

Holds two direct subsidiaries of its own:.
CARLSON MARKETING GROUP UK LTD.
CARLSON LEISURE GROUP UK LTD.
CARLSON MARKETING GROUP, AUSTRALIA.
---------------------DOMESTIC
SUBSIDIARIES---------------------.
NEWSWORTHY GLOBAL .
EVENT:
(0100) According to published reports, Carlson Marketing Group,

MERGER/ACQUISITION: Inc (CMG) (Minneapolis, MN) announced the acquisition of
Organizational Studies, Inc (OSI). OSI will become a key
component of CMG's employee marketing practice.
Subsidiaries: This business has one subsidiary.
Carlson Motivation, Minneapolis, MN.
===============================================================================
* * * SIC & NAICS * * *
===============================================================================

Integrating
eTravel Services
extended 8-digit SIC. D&B's use of 541612 Human Resources and

8-digit SICs enables us to be more Executive Search Services
specific to a company's operations 541613 Marketing Consulting
than if we use the standard Services
4-digit code. 541612 Human Resources and
Executive Search Services
87420206 Training and 541820 Public Relations Agencies
development consultant 561990 All Other Support Services
87420300 Marketing consulting 561990 All Other Support Services
services 541890 Other Services Related to
87420202 Incentive or award Advertising
program consultant
87439904 Sales promotion
73890310 Trading stamp promotion
and redemption
service
51999901 Advertising specialties
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================


|
|
|
| terms.
===============================================================================
===============================================================================



(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Trucking non-local 18 137,000 45,000 62 37 1 - -
Integrating
eTravel Services
Nonclassified 16 116,400 25,000 93 7 - - -

Air courier service 10 147,900 50,000 81 19 - - -
Whol service paper 8 454,200 250,000 100 - - - -
Ret mail-order house 6 151,500 85,000 80 8 - 12 -
Lithographic printing 5 667,000 400,000 21 79 - - -
Whol computers/softwr 4 310,000 200,000 100 - - - -
Mfg audio/video equip 4 445,000 200,000 78 22 - - -
Ret computer/software 1 250,000 250,000 100 - - - -
Aluminum foundry 1 200,000 200,000 50 50 - - -
OTHER INDUSTRIES 181 1,602,900 100,000 69 19 2 2 8

Cash experiences 1 10,000 10,000
Payment record unknown 6 95,550 75,000

With D&B 2 2,750
Other 0 N/A
===== ============== ==========
Total in D&B's file 263 4,590,200 400,000
Dun & Bradstreet has 263 payment experiences in its file for this company. For
your convenience, we have displayed 80 representative experiences in the
PAYMENTS section.
===============================================================================
===============================================================================

(mm/yy) ($) ($) ($) (months)
05/03 Ppt 20,000 0 0 1 mo

Ppt 10,000 250 0 N30 1 mo
Ppt 10,000 250 0 1 mo
Ppt 10,000 50 N30 2-3 mos
Ppt 10,000 0 0 4-5 mos
Ppt-Slow 15 500 0 0 N30 6-12 mos
Ppt-Slow 30 2,500 0 0 6-12 mos
(008) 50 1 mo
Satisfactory.
04/03 Ppt 250,000 45,000 0 1 mo
Ppt 200,000 200,000 0 3 30 N30 1 mo
Ppt 80,000 70,000 10,000 N30 1 mo
Ppt 70,000 10,000 0 1 mo
Ppt 45,000 15,000 0 1 mo
Ppt 40,000 100 0 N30 6-12 mos
Ppt 20,000 2,500 0 1 mo
Ppt 20,000 10,000 0 1 mo
Integrating
eTravel Services
Ppt 10,000 10,000 0 1 mo

Ppt 10,000 7,500 0 1 mo
Ppt 7,500 5,000 1,000 N30 1 mo
Ppt 7,500 500 0 1 mo
Ppt 5,000 500 0 N30 1 mo
Ppt 5,000 2,500 50 1 mo
Ppt 5,000 5,000 0 1 mo
Ppt 5,000 250 50 1 mo
Ppt 5,000 2,500 0 1 mo
Ppt 2,500 2,500 0 1 mo
Ppt 2,500 100 0 2-3 mos
Ppt 2,500 2,500 0 1 mo
Ppt 2,500 250 0 1 mo
Ppt 2,500 2,500 0 1 mo
Ppt 2,500 2,500 0 1 mo
Ppt 1,000 0 0 N30 1 mo
Ppt 1,000 0 0 1 mo
Ppt 1,000 1,000 0 1 mo
Ppt 1,000 1,000 0 1 mo
Ppt 1,000 0 0 N30 6-12 mos
Ppt 500 0 0 4-5 mos
Ppt 500 0 0 2-3 mos
Ppt 500 0 0 1 mo
Ppt 250 250 0 1 mo
Ppt 250 0 0 N30 6-12 mos
Ppt 250 0 0 N30 1 mo
Ppt 100 0 0 1 mo
Ppt 50 0 0 6-12 mos
Ppt 50 0 0 2-3 mos
Ppt 50 0 0 N30 6-12 mos
Ppt 0 0 0 6-12 mos
Ppt-Slow 15 55,000 5,000 2,500 1 mo
Ppt-Slow 15 7,500 50 50 1 mo
Ppt-Slow 15 2,500 2,500 50 1 mo
Ppt-Slow 15 1,000 1,000 100 1 mo
Ppt-Slow 30 200,000 30,000 0 1 mo
Ppt-Slow 30 15,000 0 0 N30 6-12 mos
Ppt-Slow 30 10,000 5,000 0 1 mo
Ppt-Slow 30 5,000 0 0 N30 6-12 mos
Ppt-Slow 30 2,500 0 0 N30 6-12 mos
Ppt-Slow 30 1,000 0 0 4-5 mos
Ppt-Slow 45 35,000 2,500 0 1 mo
Ppt-Slow 60 10,000 1,000 1,000 2-3 mos
Ppt-Slow 60 7,500 0 0 4-5 mos
Ppt-Slow 60 750 100 0 1 mo
Ppt-Slow 60 500 0 0 N30 6-12 mos
Ppt-Slow 90 250 250 250 2-3 mos
Ppt-Slow 150 1,000 0 0 1 mo
Slow 5 25,000 10,000 5,000 1 mo
Slow 5 2,500 1,000 500 1 mo
Slow 5 750 750 50 N30 1 mo
Slow 20 1,000 0 0 N30 6-12 mos
Slow 30 10,000 5,000 500 N30 1 mo
Slow 30 5,000 0 0 2-3 mos
Slow 30 1,000 50 50 1 mo
Slow 30 750 0 0 6-12 mos
Slow 30 250 0 0 4-5 mos
Slow 60 250 0 0 N30 6-12 mos
Slow 60-90 500 500 500 2-3 mos
Integrating
eTravel Services
Slow 90 100 100 100 N15 6-12 mos

Slow 90+ 25,000 0 0 6-12 mos
(078) 2,500
Placed for collection.
03/03 Ppt-Slow 90 7,500 0 0 1 mo
Slow 30-120+ 750 100 100 1 mo
Accounts are sometimes placed for collection even though the existence or
amount of the debt is disputed.

===============================================================================
* * * FINANCE * * *
===============================================================================
12/12/2002
Three-year statement comparative:
Fiscal Fiscal Fiscal

Dec 31 1995 Dec 31 1996 Dec 31 1997
---------------- ---------------- ----------------
Current Assets 160,499,000 185,399,000 268,303,000

Current Liabilities 183,248,000 216,473,000 423,542,000
Total Assets 256,505,000 281,205,000 496,542,000
L T Liabilities 54,146,000 45,585,000 66,410,000
Net Worth 19,111,000 19,147,000 6,590,000
Comparative figures for 1995, 1996 and 1997 were provided by the Company
without income statements, notes or comment.
On DEC 12 2002 Wendy Stotts, Info Mgr, deferred all information.
===============================================================================
* * * KEY BUSINESS RATIOS * * *
===============================================================================
Statement date: DEC 31 1997

Based on this number of establishments: 21
Firm |Industry Median

---------------- |----------------
Return of Sales: UN |Return of Sales: 0.4
Current Ratio: UN |Current Ratio: 1.5
Assets / Sales: UN |Assets / Sales: 69.6
Total Liability / Net Worth: UN |Total Liability / Net Worth: 127.3
Integrating
eTravel Services
UN = Unavailable
D&B has been unable to obtain sufficient financial information from this
company to calculate business ratios. Our check of additional outside sources
also found no information available on its financial performance.
To help you in this instance, ratios for other firms in the same industry are
provided below to support your analysis of this business.
===============================================================================
===============================================================================
source.
===============================================================================
===============================================================================
Type: Original
Sec. party: NATIONAL CITY BANK, SUCCESSOR BY MERGER TO
NATIONAL CITY BANK, NORTHWEST, TOLEDO, OH
Debtor: BEDFORD MARKETING GROUP, INC., BURR RIDGE, IL
Filing number: 20020029653E
Filed with: SECRETARY OF STATE/UCC DIVISION, RALEIGH, NC

--------------------------------------------------------------------
Type: Amendment
Sec. party: NATIONAL CITY BANK, SUCCESSOR BY MERGER TO
NATIONAL CITY BANK, NORTHWEST, TOLEDO, OH
Debtor: BEDFORD MARKETING GROUP, INC., BURR RIDGE, IL
and OTHERS
Filing number: 20020035111B
Filed with: SECRETARY OF STATE/UCC DIVISION, RALEIGH, NC

Original UCC filed date: 03/12/2002
Original filing no.: 20020029653E
--------------------------------------------------------------------
Type: Continuation
Sec. party: COMMERCE BANK OF ST LOUIS NA, ST LOUIS, MO
Debtor: HERMANN MARKETING INC, MILWAUKEE, WI
Filed with: SECRETARY OF STATE/UCC DIVISION, MADISON, WI

Original filing no.: 1406592
Integrating
eTravel Services
-------------------------------------------------------------------------------
3.3.4 TRX
Gradkell, ImageTag, ClearNova, TRX & SNVC 2-6 of 6

*******************************************************************************
This report was sent to you by jtamis@carlson.com.
*******************************************************************************

ATTN: Bob Peterson/Dan Lee Report Printed: MAY 13 2003

In Date
===============================================================================
===============================================================================
TRX INC
(FOREIGN PARENT IS BCD HOLDINGS NV, NETHERLANDS ANTILLES.)
6 W Druid Hills Dr #635
Atlanta, GA 30329

location. |
Branch(es) or division(s) exist. | D&B Rating: 3A4
|
Web site: www.trx.com | Financial strength: 3A is $1 to 10
| million
Telephone: 404 982-9583 |
| Composite credit 4 is limited.
Chief executive: NORWOOD H DAVIS | appraisal:
III, PRES-CEO |
|
Year started: 1999 | D&B PAYDEX®:
|
Employs: 1,400 (150 here) | 12-Month D&B 72
| PAYDEX:
Financial DEC 31 2001 |
statement date: | When weighted by dollar amount,
Sales F: $66,204,000 | days beyond terms.
|
Net worth: $8,504,000 | Based on trade collected over last
| 12 months.
History: CLEAR |
|
Financial FAIR |
condition: |
|
Integrating
eTravel Services
SIC: 7374 |
7371 |
8742 |
4724 |
|
Line of business: Data |
processing/prep, |
computer |
programming svc, |
mgmt consulting |
svcs, travel agency|
|
===============================================================================
===============================================================================
D&B Rating: 3A4
Financial strength: 3A indicates $1 to 10 million
Composite credit 4 is limited.

appraisal:
The Rating was changed on November 14, 2002 because the company submitted a
current financial statement. This credit rating was assigned because of D&B's
assessment of the company's financial ratios and its cash flow.

3A4 11/14/02
1R4 10/16/02
4A4 06/13/01
1R3 03/27/01
-- 02/28/00
2003.
===============================================================================
===============================================================================

===============================================================================
* * * HISTORY * * *
Integrating
eTravel Services
===============================================================================
Officer(s): NORWOOD H DAVIS III, PRES-CEO

LINDSEY B SYKES, EVP OF FINANCE
TIMOTHY J SEVERT, EVP ADMIN
DIRECTOR(S): The officers identified by (+) and John A. Fentener van

Vlissingen, Gerard L Boel, David J C Radcliffe, William C
Nussey and John F Davis III.
On March 12 2003, Lindsey Sykes confirmed BCD Holdings NV is the majority

stockowner.
Business started 1999.
Prior to Nov 4, 1999, the Company operated as a limited liability corporation

named WorldTravel Technologies, LLC. As part of a reorganization on Nov 4,
1999, the members of WorldTravel Technologies, LLC exchanged their ownership
interests in WorldTravel Technologies, LLC for shares of common stock of TRX
Inc with TRX Inc becoming the sole member ofWorldTravel Technologies, LLC. In
connection with the reorganization of the Company, the net assets of BCD
Technology, Inc an affiliated entity, were transferred into TRX Inc and BCD
Technology Inc no longer operates as a separate entity. In Nov 1999, the
shareholders of Arthur H Ltd, dba, International Software Products, McLean,
VA, exchanged all of their shares of International Software Products for
shares of our common stock and other consideration.
INITIAL PUBLIC OFFERING:

On Feb 18 2000 the company registered an Initial Public Offering with the
Securities and Exchange Commission. The number of shares of common stock to be
offered has not been disclosed. The proceeds are to be used for general
corporate purposes, including working capital. The proposed NASDAQ National
Market symbol is "TRXI".
Prior to the offering the officers and directors as a group beneficially own
76.6% of the common stock including 67.6% owned by BCD Technologies SA. In
addition 21.5% is owned by Hogg Robinson International Benefits Limited.
NORWOOD H DAVIS III. Dec 1999-present active here. Feb 1998-Nov 1999 was the
Senior Vice President and General Manager of the Travel Industry Practice
Group at iXL, Inc., a leading provider of strategic Internet services. Prior
was the Chief Executive Officer and a co-founder of Green Room Productions, a
San Francisco-based leader in strategic Internet services for the travel
industry, from July 1995 until it was acquired by iXL, Inc. in January 1998.
--------------------------------------------------------------------
AFFILIATES:
The following are related through common principals, management and/or
ownership: World Travel Technologies LLC, Atlanta, GA. Started '1996'. DUNS
#23129633. Operates as a travel agency. TRX Inc is the sole member of the LLC.
World Travel Partners LP, Atlanta, GA. Started '1987'. DUNS #619188907.
Operates as a travel agency.
Integrating
eTravel Services
===============================================================================
===============================================================================
Parent:
Bcd Holdings N.v. , Netherlands Antilles 85-634-8508
Subsidiaries (US):
Trx Data Services Inc Mc Lean, VA 96-878-2805
Trx Technology Services, LP Dallas, TX 61-505-6066
Branches (US):
Trx Inc Milton, FL 02-771-6625
Trx Inc Orangeburg, SC 62-307-4650
Trx Inc Tacoma, WA 00-500-1008
===============================================================================
===============================================================================

OTHER OFFICIAL SOURCE AS OF MAY 06 2003:
Registered Name: TRX, INC.
Date incorporated: OCT 18 1999
State of incorporation: GEORGIA
Filing date: OCT 18 1999
Registration ID: K943155
Status: ACTIVE
Status attained: 1999-10-19
Where filed: SECRETARY OF STATE/BUSINESS SERVICES AND

REGULATIONS/CORPORATE DIVISION, ATLANTA, GA
Registered agent: CORPORATION SERVICE COMPANY, 40 TECHNOLOGY

PKWY SOUTH, #300, NORCROSS, GA,
300920000
Agent appointed: JAN 28 2002
Principals: NORWOOD H. DAVIS, III, CHIEF EXECUTIVE

OFFICER, 6 WEST DRUID HILLS DRIVE, ATLANTA,
GA, 303290000LINDSEY SYKES, SVP OF FINANCE,
Integrating
eTravel Services
CHIEF FINANCIAL OFFICER, 6 WEST DRUID HILLS

DRIVE, ATLANTA, GA, 303290000TIMOTHY J.
SEVERT, SECRETARY, 6 WEST DRUID HILLS
DRIVE, ATLANTA, GA, 303290000
===============================================================================
===============================================================================
03/28/2003
Description: Foreign Parent is BCD Holdings NV, Netherlands Antilles.

DUNS number 85-634-8508.
Provides computer and data processing, and preparation.

Provides computer programming services. Provides
management consulting services. Operates a travel agency.
Employees: 1,400 which includes officer(s). 150 employed here.
Facilities: Shares premises in a building.
Location: Suburban business section on well traveled street.
Subsidiaries: This business has 3 subsidiaries listed below.
The extent of ownership where known, is shown in

parenthesis following company name:
TRX Data Services Inc, Mc Lean, VA. DUNS #96-878-2805.

(100%) chartered 1999. Operates as data processing and
preparation company.
Fortdove Limited, incorporated under the laws of England

and Wales.
WTT UK Limitied, incorporated under the laws of England

and Wales.
TRX Technology Services, Dallas, TX. DUNS # 61-505-6066

(100%) chartered 1999. Operates as a software development
company. Intercompany relations: unknown.
TRX Fulfillment Services, LLC Atlanta, GA. (100%).

Operates as a a travel fulfillment company. Intercompany
relations: unknown.
===============================================================================
* * * SIC & NAICS * * *
===============================================================================

extended 8-digit SIC. D&B's use of 518210 Data Processing,Hosting,
8-digit SICs enables us to be more and Related Services
specific to a company's operations 541511 Custom Computer
Integrating
eTravel Services
than if we use the standard Programming Services

4-digit code. 541611 Administrative Management
and General Management
73740000 Data processing and Consulting Services
preparation 561510 Travel Agencies
73710000 Custom computer
programming services
87420000 Management consulting
services
47240000 Travel agencies
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================


|
|
|
| terms.
===============================================================================
===============================================================================



(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Nonclassified 6 4,000 2,500 97 3 - - -
Telephone communictns 5 40,350 25,000 50 50 - - -
Whol computers/softwr 4 115,750 100,000 14 86 - - -
Misc equipment rental 3 3,750 2,500 63 37 - - -
Management consulting 2 7,500 5,000 50 33 17 - -
Trucking non-local 2 3,500 2,500 35 - 36 - 29
Misc business credit 2 2,000 1,000 50 50 - - -
Public finance 1 60,000 60,000 100 - - - -
Ret-direct selling 1 15,000 15,000 50 50 - - -
Integrating
eTravel Services
General warehousing 1 2,500 2,500 100 - - - -

OTHER INDUSTRIES 10 1,950 750 100 - - - -


With D&B 0 0
Other 0 N/A
===== ============== ==========
Total in D&B's file 38 256,550 100,000
===============================================================================
===============================================================================

(mm/yy) ($) ($) ($) (months)
04/03 Ppt 750 250 0 Regular terms 1 mo

Ppt 100 100 0 N30 1 mo
Ppt 100 0 0 6-12 mos
Ppt 100 100 0 N30 1 mo
Ppt 50 50 50 1 mo
Ppt-Slow 30 5,000 0 0 1 mo
Ppt-Slow 60 2,500 500 250 1 mo
Slow 15 100 0 0 6-12 mos
(009) 50 2-3 mos
Satisfactory.
03/03 Ppt 7,500 2,500 0 N30 1 mo
Ppt 2,500 1,000 0 1 mo
Ppt 1,000 1,000 0 1 mo
Ppt 1,000 0 0 2-3 mos
Ppt 750 0 0 N30 2-3 mos
Ppt 750 N15 2-3 mos
Ppt 250 100 0 1 mo
Ppt 250 250 0 1 mo
Ppt 50 0 0 1 mo
Ppt 50 0 0 2-3 mos
Ppt-Slow 30 25,000 0 0 6-12 mos
Ppt-Slow 30 15,000 5,000 0 N30 1 mo
Ppt-Slow 30 15,000 50 0 1 mo
Ppt-Slow 30 2,500 1,000 0 1 mo
Ppt-Slow 30 250 100 0 1 mo
Slow 5 100,000 55,000 250 N30 1 mo
Integrating
eTravel Services
Slow 10 1,000 1,000 0 1 mo

02/03 Ppt 0 0 0 6-12 mos
01/03 Ppt 50 6-12 mos
10/02 Ppt 100 0 0 6-12 mos
09/02 Ppt 50 0 0 6-12 mos
08/02 Ppt 60,000 6-12 mos
Ppt 7,500 0 0 6-12 mos
Ppt 1,000 0 0 Lease Agreemnt 6-12 mos
07/02 Ppt 0 0 0 2-3 mos
Slow 120 1,000 0 0 6-12 mos
06/02 Ppt 2,500 0 0 6-12 mos
05/02 (037) 250 0 0 N15 6-12 mos
04/02 Ppt-Slow 60 2,500 0 0 N15 6-12 mos

===============================================================================
* * * FINANCE * * *
===============================================================================
03/28/2003

Dec 31 1999 Dec 31 2000 Dec 31 2001
---------------- ---------------- ----------------
Current Assets 7,521,756 18,862,000 18,605,000

Current Liabs 10,018,031 26,246,000 14,550,000
Current Ratio 0.75 0.72 1.28
Working Capital (2,496,275) (7,384,000) 4,055,000
Other Assets 14,647,651 27,590,000 25,315,000
Net Worth 11,339,775 19,364,000 8,504,000
Sales 58,412,000 66,204,000
Long Term Liab 811,601 842,000 20,866,000
Net Profit (Loss) (11,334,000) (11,584,000)
Fiscal statement dated DEC 31 2001:
Assets | Liabilities
-------- | ------------
|
Cash 13,793,000| Accts Pay 9,640,000
Accts Rec 4,164,000| Customer Deposits 3,800,000
Prepaid 648,000| Due To Affiliates 357,000
| Current Portion Of 753,000
| L/T
---------------| ---------------
Curr Assets 18,605,000| Curr Liabs 14,550,000
|
Integrating
eTravel Services
Fixt & Equip 16,556,000| Convertible Notes 18,248,000

Other Assets 8,759,000| Commitments
| L.T. Liab-Other 2,618,000
| Equity 8,504,000
|
---------------| ---------------
Total Assets 43,920,000| Total 43,920,000
From JAN 01 2001 to DEC 31 2001 annual sales $66,204,000. Gross profit
$66,204,000; operating expenses $75,347,000. Operating income $(9,143,000);
other expenses $1,733,000; net income before taxes $(10,876,000). (net loss)
$11,584,000. Interest Expense $(708,000).
Submitted by Jennifer Smith, Mgr Financial Reporting. Extent of audit, if any,

not indicated.
On March 18, 2003, Jennifer Smith, Manager, confirmed company name, address,
principals, annual sales and operational information using Dun & Bradstreet's
Internet-based update method (eUpdate) at www.dnb.com.
===============================================================================
===============================================================================


---------------- |----------------
Return of Sales: ( 17.5)|Return of Sales: 1.2
Current Ratio: 1.3 |Current Ratio: 1.9
Assets / Sales: 66.3 |Assets / Sales: 41.8
Total Liability / Net Worth: 416.5 |Total Liability / Net Worth: 78.3
===============================================================================
===============================================================================
source.
===============================================================================
===============================================================================
Collateral: Negotiable instruments - Inventory - Proceeds -

Account(s) - and OTHERS
Type: Original
Sec. party: ABN AMRO BANK N.V., CHICAGO, IL
Debtor: TRX, INC.
Integrating
eTravel Services

Filed with: DE KALB SUPERIOR COURT, DECATUR, GA

--------------------------------------------------------------------
Collateral: Leased Business machinery/equipment
Type: Original
Sec. party: PANASONIC COMMUNICATIONS, MELVILLE, NY
Assignee: FLEET LEASING CORPORATION, TROY, MI
Debtor: TRX, ORANGEBURG, SC
Filing number: 000724-120925A
Filed with: SECRETARY OF STATE/UCC DIVISION, COLUMBIA, SC

--------------------------------------------------------------------
Collateral: Unspecified and products
Type: Original
Sec. party: CENDANT OPERATIONS, INC., PARSIPPANY, NJ
Debtor: TRX, INC.

--------------------------------------------------------------------
Type: Original
Debtor: TRX, INC.

--------------------------------------------------------------------
Type: Original
Debtor: TRX, INC.

--------------------------------------------------------------------
Type: Original
Debtor: TRX, INC.

--------------------------------------------------------------------
Type: Original
Integrating
eTravel Services

Debtor: TRX, INC.

--------------------------------------------------------------------
Type: Original
Debtor: TRX, INC.

--------------------------------------------------------------------
Type: Original
Sec. party: FLEET BUSINESS CREDIT, LLC, TROY, MI
Debtor: TRX INC
Filed with: DE KALB SUPERIOR COURT, DECATUR, GA

--------------------------------------------------------------------
Type: Original
Sec. party: SABRE INVESTMENTS, INC, SOUTHLAKE, TX
Debtor: TRX TECHNOLOGY SERVICES, L.P.
Filed with: FULTON COUNTY SUPERIOR COURT CLERKS OFFICE,
ATLANTA, GA


contacting 1-800-234-3867.
-------------------------------------------------------------------------------
3.3.5 Corio
Corio - 1 of 6
*******************************************************************************
*******************************************************************************
Integrating
eTravel Services


In Date
===============================================================================
===============================================================================
CORIO, INC
959 Skyway Road, Ste 100
San Carlos, CA 94070
This is a headquarters location. | D-U-N-S® Number: 04-329-7238

Branch(es) or division(s) exist. |
| D&B Rating: --
Web site: www.corio.com |
|
Telephone: 650 232-3000 | D&B PAYDEX®:
|
Fax: 650 232-3256 | 12-Month D&B 66
| PAYDEX:
Chief executive: GEORGE KADIFA, |
PRES-CHB-CEO+ | When weighted by dollar amount,
Stock symbol: CRIO | days beyond terms.
|
Year started: 1998 | Based on trade collected over last
| 12 months.
Employs: 308 (260 here) |
|
Financial DEC 31 2002 |
statement date: |
|
Sales F: $56,144,000 |
|
Net worth F: $49,415,000 |
|
History: CLEAR |
|
|
SIC: 7371 |
7375 |
|
Line of business: Custom computer |
programing, |
information |
retrieval services |
|
===============================================================================
===============================================================================
04/23/2003
EARNINGS UPDATE: According to published reports, comparative operating
results for the 3 months ended March 31, 2003: Revenue of $19,003,000, Net
Integrating
eTravel Services
Income of ($2,820,000); compared to Revenue of $13,091,000, Net Income of

($8,011,000) for the comparable period in the prior year.
02/24/2003
OTHER SPECIAL EVENT: According to published reports, Corio Inc (San Carlos,
CA) and Solix Technologies Inc a leading global IT services company, announced
a worldwide alliance. The two companies will team in a strategic partnership
to deliver Corio Applications on Demand(TM), an end-to-end enterprise
application solution for a fixed monthly fee.
01/29/2003
results for the 12 months ended December 31, 2002: Revenue of $56,144,000, Net
01/14/2003
GOVERNMENT CONTRACT: According to published reports, Corio, Inc (San Carlos,
CA) announced that it has signed a subcontract with Parker Management
Consultants, LTD (Laurel, MD) to supply applications management and
infrastructure for the development of future systems at the Crane Division of
the US Navy's Naval surface Warfare Center.
12/12/2002
GLOBAL ACTIVITY: According to published reports, Corio, Inc (San Carlos, CA)
announced the establishment of its Corio India subsidiary. The new subsidiary
will enable Corio to offer the best-cost proposition for enterprise
applications management through an integrated offshore model. Corio India will
extend research and development and customer support capacity for Corio's
leading enterprise ASP model.
10/23/2002
OFFICER CHANGE: According to published reports, the company announced that
Brett White has replaced Barbara Posch as Chief Financial Officer.
10/18/2002
results for the 9 months ended September 30, 2002: Revenue of $38,376,000, Net
10/15/2002
BOARD OF DIRECTORS UPDATE: According to published reports, Sharon Garrett,
former CIO of The Walt Disney Company, has been elected to the company's board
of directors.
09/23/2002
PURCHASE OF ASSET: According to published reports, Corio Inc, San Carlos, CA,
completed the purchase of all the ASP assets of Qwest CyberSolutions LLC,
Denver, CO, a subsidiary of Qwest Communications International Inc, Denver, CO.
09/10/2002
GOVERNMENT CONTRACT: According to published reports, the company announced
that the United States Coast Guard has awarded a delivery order against RABA's
GSA schedule contract which will be fulfilled by Corio and RABA Technologies.
Corio will manage the U.S. Coast Guard's human resources systems using the
Corio Full Service delivery model. The IDIQ delivery order has a first period
value of $1.4 million, with five annual renewal options to extend the contract
to $6.1 million. As the sole subcontractor to RABA, Corio will provide the
Integrating
eTravel Services
products, processes, and technology to fulfill over 90% of the delivery order.
08/02/2002
ANNOUNCED PURCHASE OF ASSET: According to published reports, Corio, Inc. (San
Carlos, CA) and Qwest Communications International Inc. (Denver, CO),
announced that they have signed an agreement to transfer to Corio all of the
ASP assets of Qwest CyberSolutions LLC (Denver, CO), a subsidiary of Qwest.
07/24/2002
results for the 6 months ended June 30, 2002: Revenue of $24,993,000, Net
===============================================================================
===============================================================================
D&B Rating: --
The Rating was changed on June 7, 2002 because of changes in financial

information, payment information, or other information about this business.
payment information, or incomplete history information.

-- 06/07/02
5A4 05/16/02
-- 09/19/01
3A3 05/30/00
3A2 03/01/99
3A3 02/19/99
-- 11/24/98
2003.
===============================================================================
===============================================================================

Integrating
eTravel Services
===============================================================================
* * * HISTORY * * *
===============================================================================
Officer(s): GEORGE KADIFA, PRES-CHB-CEO+

ARTHUR CHIANG, SR VP-CORP DEVEL, LEGAL & INVESTOR RELATIONS
BRETT WHITE, CFO
JOHN B OTTMAN, EXEC VP-WORLDWIDE MKTS
JEFF LUCCHESI, SR VP-WORLDWIDE OPERATIONS
SAL JAMIL, EXEC VICE PRES-COO
DIRECTOR(S): The officers identified by (+) and Sharon Garrett, Ted E

Schlein, Roger Siboni, George J Still Jr, James T Barrett,
Aneel Bhusri and Ernest M von Simson, Glenn W Marschel Jr.
Stock ownership not available.
Business started Sep 1998 by Jonathan Lee. Relocated Dec 1998 from Santa
Clara, CA.
The company was established in September 1998 by acquiring all of the capital
stock of Data Systems Connectors, Inc. At that same time the company
incorporated in Delaware.
INITIAL PUBLIC OFFERING:

On Apr 21 2000 the company registered an Initial Public Offering with the
Securities and Exchange Commission. The number of shares of common stock to be
offered has not been disclosed. The proceeds are to be used for repayment of
indebtedness, working capital and general corporate purposes and, potentially,
for acquisition opportunities that may arise.
The Nasdaq National Market symbol is "CRIO". As of February 28, 2002, the
company had approximately 8,200 stockholders of record.
Beneficial owners of 5% or more of the company's common stock as of Feb 28,

2002 were:
Entities affiliated with Kleiner Perkins Caufield & Byers, and Ted Schlein
20.64%, Norwest Venture Partners VII and George J Still Jr 7.52 %, Greylock IX
Limited Partnership and Aneel Bhusri 4.7%, George Kadifa and all officers and
directors as a group owned 43.26%.
RECENT EVENTS:
On October 2, 2002, an inside source, stated that Corio Inc, San Carlos, CA,
completed the purchase of all the ASP assets of Qwest CyberSolutions LLC,
Denver, CO, a subsidiary of Qwest Communications International Inc, Denver,
CO. The assets will remain in Qwest's data centers. A company spokesperson at
Corio Inc declined to give the locations. Further details are unavailable at
this time.
GEORGE KADIFA. Served as President, Chief Executive Officer and as a director

since August 1999. Prior to joining the company was Group Vice President and
later Sr Vice President of Industrial Sector Worldwide at Oracle Corporation.
B.S. Electrical Engineering, American University of Beirut, M.S. Electrical
Integrating
eTravel Services
Engineering, California Institute of Technology and M.B.A.Graduate School of

Business at the University of Chicago.
ARTHUR CHIANG. Served as Sr Vice President, Corporate Development since July

2000 and, prior, served as Sr Vice President, Operations from March 2000-July
2000 and as Vice President, Industry Solutions from August 1999-March 2000.
Prior to joining the company served as Vice President, Worldwide Professional
Services at BEA Systems. B.S. Business Administration, University of
California at Berkeley and M.B.A. Graduate School of Business at the
University of Chicago.
BRETT WHIE. served as CFO at Kana Software Inc. from June 2001 to May 2002,
and previously served in various senior finance roles at companies such as
Oracle Corp.
JOHN B OTTMAN. Served as Executive Vice President of Worldwide Markets since

December 1999. Prior to joining the company held various key management
positions at Oracle Corporation. B.A. in History from Denison University.
JEFF LUCCHESI. Served as Senior Vice President, Worldwide Operations since

July 2001 and, prior, served as Vice President of Operations since April 2000.
Prior to joining the company served in various capacities at DHL Airways, Inc.
SAL JAMIL. Attended University of California at Berkeley and graduated 1982.

Served as Executive Vice President and COO since January 2002 and, prior
served as the Vice President-Professional Services since September 1999. Prior
to joining the company served as Group Vice President at Oracle Corporation.
B.S. in Mechanical Engineering, Syracuse University, M.S. in Aerospace
Engineering, Georgia Institute of Technology and a M.S. in Management, Georgia
Institute of Technology.
TED E SCHLEIN. Served as a director since September 1998. Mr. Schlein is a

general partner at Kleiner Perkins Caufield & Byers, which he joined in
November 1996.
ROGER SIBONI. Served as a director since July 1999. Served as President, Chief
Executive Officer and as a member of the board of directors of Epiphany since
August 1998.
GEORGE J STILL JR. Served as a director since May 1999 and is a member of the
Audit Committee of the Board of Directors.
JAMES T BARRETT. Served as a director since July 2000. Mr. Barrett has been
affiliated with Cap Gemini Ernst & Young since 1981, and currently serves as
Business Solutions Leader for the Americas.
ANEEL BHUSRI. Served as a director since April 1999 and is a member of the
Compensation Committee and the Audit Committee of the Board of Directors.
ERNEST M VON SIMSON. Served as a director since April 2001. Mr. von Simson has
served as Senior Partner and President of Cassius Advisors, since September
1999.
GLENN W MARCHEL JR. Served as a director since April 2001 and is a member of
the Audit Committee of the Board of Directors. Mr. Marschel has Served as
President and Chief Executive Officer of NetNumber.com Inc since July 2000.
SHARON GARRETT. Former CIO of The Walt Disney Company.
Integrating
eTravel Services
--------------------------------------------------------------------
===============================================================================
===============================================================================
Branches (US):
Corio, Inc Irvine, CA 80-783-1412
Corio, Inc Redwood City, CA 10-928-2686
Corio, Inc San Carlos, CA 15-468-7318
Corio, Inc Atlanta, GA 15-503-3082
===============================================================================
===============================================================================
Registered Name: Corio, Inc
Date incorporated: MAY 23 1983
Filing date: MAY 23 1983
Status: ACTIVE

DOVER, DE
===============================================================================
===============================================================================
03/18/2003
Description: Provides computer programming services, specializing in

software development or applications (100%). Provides
information retrieval services.
Integrating
eTravel Services
Sells to commercial concerns. Territory : United States.
Employees: 308 which includes officer(s). 260 employed here.
Facilities: Leases 77,000 sq. ft. in building.
Location: Commercial section on main street.
Branches: 959 Skyway, San Carlos, CA (650 232-3000). Operates as

Custom Computer Programming..
Global Activity: The following section is a global summary and is intended

to assist D&Bs non-U.S. customers when evaluating D&B
reports on U.S. companies.
Import/Export No major countries of export reported.

Activity:
8-Digit SIC: Based on information in our file, D&B has assigned this
company an extended 8 digit SIC. D&Bs use of 8 digit SICs
enables us to be more specific to a company's operations
than if we use the standard 4 digit code.
73710300
GLOBAL NEWSWORTHY EVENTS.

12/02: GLOBAL ACTIVITY: According to published reports, Corio,
Inc (San Carlos, CA) announced the establishment of its
Corio India subsidiary. The new subsidiary will enable
Corio to offer the best-cost proposition for enterprise
applications management through an integrated offshore
model. Corio India will extend research and development
and customer support capacity for Corio's leading
enterprise ASP model.
===============================================================================
* * * SIC & NAICS * * *
===============================================================================

extended 8-digit SIC. D&B's use of 541511 Custom Computer
8-digit SICs enables us to be more Programming Services
specific to a company's operations 518111 Internet Service Providers
than if we use the standard
4-digit code.
73710300 Computer software

development and
applications
73750000 Information retrieval
services
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================
Integrating
eTravel Services


|
|
|
| terms.
===============================================================================
===============================================================================



(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Telephone communictns 9 3,173,750 3,000,000 52 48 - - -
Nonclassified 4 15,500 5,000 36 - - 32 32
Misc business credit 3 11,000 7,500 91 - 9 - -
Help supply service 2 40,250 40,000 50 50 - - -
Ret computer/software 1 40,000 40,000 50 50 - - -
Gravure printing 1 25,000 25,000 50 50 - - -
Whol nondurable goods 1 5,000 5,000 - 100 - - -
Trucking non-local 1 5,000 5,000 - 100 - - -
OTHER INDUSTRIES 16 14,900 5,000 86 11 1 2 -


With D&B 0 0
Other 0 N/A
===== ============== ==========
Total in D&B's file 44 3,447,900 3,000,000

Integrating
eTravel Services
The aggregate dollar amount of the 44 payment experiences in D&B's file equals
73.7% of this company's average monthly sales. In Dun & Bradstreet's opinion,
payment experiences exceeding 10% of a company's average monthly sales can be
considered representative of payment performance.
===============================================================================
===============================================================================

(mm/yy) ($) ($) ($) (months)
04/03 Ppt 65,000 0 0 1 mo

Ppt 5,000 0 0 6-12 mos
Ppt 2,500 2,500 0 1 mo
Ppt 50 0 0 6-12 mos
Ppt-Slow 30 3,000,000 0 0 2-3 mos
Ppt-Slow 30 25,000 20,000 500 N30 1 mo
Ppt-Slow 30 1,000 0 0 N30 1 mo
Ppt-Slow 30 250 0 0 N30 6-12 mos
Ppt-Slow 60 250 50 0 N30 1 mo
Slow 90 5,000 0 0 6-12 mos
Slow 120 5,000 5,000 5,000 2-3 mos
(012) 750 6-12 mos
Satisfactory.
03/03 Ppt 55,000 0 0 N30 6-12 mos
Ppt 7,500 0 0 1 mo
Ppt 5,000 2,500 0 1 mo
Ppt 2,500 1,000 0 1 mo
Ppt 500 100 0 1 mo
Ppt 250 250 250 N30 4-5 mos
Ppt 250 0 0 6-12 mos
Ppt-Slow 30 60,000 0 0 N30 4-5 mos
Ppt-Slow 30 40,000 0 0 N30 4-5 mos
Slow 30 5,000 0 0 2-3 mos
Slow 30 5,000 1,000 0 1 mo
Slow 45 0 0 0 6-12 mos
Slow 50 1,000 1,000 0 1 mo
(026) 50 6-12 mos
Satisfactory.
02/03 Ppt 1,000 0 0 6-12 mos
Ppt-Slow 30 40,000 25,000 250 1 mo
Ppt-Slow 30 250 0 0 4-5 mos
Ppt-Slow 60 500 100 0 1 mo
01/03 Ppt 1,000 0 0 N30 2-3 mos
(032) 750 Sales COD 6-12 mos
12/02 Ppt 2,500 50 Lease Agreemnt
(034) 750 750 Lease Agreemnt
Unsatisfactory.
11/02 Ppt Lease Agreemnt
10/02 Ppt 250 250 0 1 mo
Integrating
eTravel Services
09/02 Ppt-Slow 30 25,000 25,000 0 1 mo

07/02 (038) 750 0 0 6-12 mos
05/02 Ppt 50 1 mo
Slow 30-120 1,000 0 0 6-12 mos
04/02 Slow 30 1,000 500
03/02 Ppt 80,000 80,000 0 1 mo
02/02 Ppt 1,000 0 0 6-12 mos
Slow 90 250 0 0 N30 6-12 mos

===============================================================================
* * * STATEMENT UPDATE * * *
===============================================================================
04/03/2003
-------- | ------------
|
Cash 26,908,000| Accts Pay 10,004,000
Accts Rec 6,109,000| Notes Pay 272,000
Mktble Securities 17,031,000| Deferred Revenue 2,636,000
Prep Expenses & 3,421,000| Accruals 9,480,000
Other Curr Assets | Capital Lease 4,460,000
| Obligations
---------------| ---------------
|
Fixt & Equip 16,286,000| Capital Lease 399,000
Restricted Cash 7,717,000| Obligations-Net
Other Assets 2,820,000| Other Liabilities 1,154,000
| L.T. Liab-Other 2,472,000
| COMMON STOCK 56,000
| ADDIT. PD.-IN CAP 296,820,000
| ADJUSTMENTS (761,000)
| ACCUMULATED DEFICIT (246,700,000)
|
---------------| ---------------
From JAN 01 2002 to DEC 31 2002 annual sales $56,144,000; gross profit
other income $2,221,000; other expenses $934,000; net income before taxes
$(34,801,000); (net loss) $34,801,000.
Statement obtained from Securities And Exchange Commission. JAN 27 2003

Prepared from statement(s) by Accountant: KPMG LLP, Mountain View, California.
ACCOUNTANT'S OPINION
"A Review Of The Accountant's Opinion Indicated That The Financial Statement
Integrating
eTravel Services
Meets Generally Accepted Accounting Principles And The Audit Contains No

Qualifications.".
Accounts receivable shown net less $403,000 allowance. Fixed assets shown net
less $32,543,000 depreciation.
Explanations
Adjustments consists of Accumulated other comprehensive income and Deferred
stock-based compensation.
===============================================================================
* * * FINANCE * * *
===============================================================================
06/07/2002

Dec 31 1999 Dec 31 2000 Dec 31 2001
---------------- ---------------- ----------------
Current Assets 42,225,000 148,854,000 91,690,000

Current Liabs 17,777,000 32,338,000 26,092,000
Current Ratio 2.38 4.6 3.51
Working Capital 24,448,000 116,516,000 65,598,000
Other Assets 19,371,000 32,430,000 21,600,000
Net Worth 36,484,000 137,843,000 81,339,000
Sales 5,782,000 43,561,000 49,580,000
Long Term Liab 7,335,000 11,103,000 5,859,000
Depreciation & Amor 4,668,000 8,761,000 14,919,000
Cash Prv (Used) Ops (20,408,000) (64,391,000) (42,223,000)
Capital Additions 12,424,000 10,471,000 4,623,000
Net Profit (Loss) (45,000,000) (99,823,000) (63,875,000)
-------- | ------------
|
Cash 36,317,000| Accts Pay 6,336,000
Accts Rec 3,818,000| Notes Pay 486,000
Mktble Securities 41,831,000| Deferred Revenue 1,969,000
Restricted Cash 7,849,000| Accruals 10,281,000
Prepaid 1,875,000| Capital Lease 7,020,000
| Obligation
---------------| ---------------
|
Fixt & Equip 20,618,000| Note Payable 274,000
Other Assets 982,000| Capital Lease 4,668,000
| Obligations
| L.T. Liab-Other 917,000
| COMMON STOCK 55,000
| ADDIT. PD.-IN CAP 298,272,000
| Unrealized Gain On 372,000
Integrating
eTravel Services
| Investments
| RETAINED EARNINGS (211,899,000)
| Deferred Stock (5,461,000)
| Compensation
|
---------------| ---------------
other income $5,663,000; other expenses $2,567,000; net income before taxes
$(63,875,000). (net loss) $63,875,000. Retained earnings at start
$(148,024,000). Net loss $(63,875,000); retained earnings at end
$(211,899,000).
Prepared from statement(s) by Accountant: KPMG LLP, Mountain View, CA.
ACCOUNTANT'S OPINION
A review of the accountant's opinion indicates the financial statements meet
generally accepted accounting principles and that the audit contains no
qualifications.
Accounts receivable shown net less $376,000 allowance.
. ...... BALANCE SHEET EXPLANATIONS ...... .
Notes payable consist of equipment financing.
SUMMARY OF STATEMENT OF CASH FLOWS (fiscal year Dec 31, 2001) Cash provided
(used in) operating activities was $(42,223,000). Cash provided by (used in)
investing activities was $28,122,000. Cash provided by (used in) financing
activities was $(8,037,000). Cash and cash equivalent decreased $(22,138,000)
during fiscal 2001. .
ANALYSIS OF CONDITION
The company's Dec 31, 2001 financial statement displayed favorable liquidity,
with liquid assets (cash, accounts receivable and marketable securities)
providing full coverage of total liabilities. Total debt appeared to be in
line in relation to the company's net. However, the company has spent
significant funds to date to develop and refine its current services, to
create and run its operations organization, consisting of application
management and customer support services personnel, to build and run a
professional services organization and to develop and run its sales and
marketing resources. The company has incurred significant operating and net
losses and negative cash flow and have not achieved profitability. As of
December 31, 2001, the company had an accumulated deficit of $212 million.
In view of the above on going concerns, a rating is not assigned at this time.
Total revenues increased to $49.6 million in 2001 from $43.6 million in 2000.
The company's application management services revenue increased due to the
company's focus on obtaining new business from larger, established enterprises
which was offset by a decrease in its professional services and other revenues
due to the decreased number of customers and size of customer contracts.
Net worth decreased to $81,339,000 in 2001 from $137,843,000 in 2000,

primarily due to net loss offset by deferred stock-based compensation and
issuance of common stock upon exercise of stock options.
Integrating
eTravel Services
Net loss decreased to $(63,875,000) in 2001 from $(119,981,000) in 2000,

primarily due to a decrease in operating expenses.
===============================================================================
===============================================================================


---------------- |----------------
Return of Sales: ( 62.0)|Return of Sales: ( 22.1)
===============================================================================
===============================================================================
source.
===============================================================================
* * * SUITS * * *
===============================================================================
Suit amount: $0
Status: Pending
DOCKET NO.: 01CV10686
Plaintiff: DAVID HEIKO
Defendant: CORIO INC AND OTHERS
Where filed: U.S. FEDERAL DISTRICT COURT, NEW YORK, NY

If it is indicated that there are defendants other than the report subject,
the lawsuit may be an action to clear title to property and does not
necessarily imply a claim for money against the subject.
===============================================================================
===============================================================================
Collateral: All Assets including proceeds and products - All

Integrating
eTravel Services
Negotiable instruments including proceeds and

products - All Chattel paper including proceeds
and products - All Contract rights including
proceeds and products - All General
intangibles(s) including proceeds and products
Type: Original
Sec. party: CITIBANK, N.A., NEW YORK, NY
Debtor: CORIO INC.
Filed with: SECRETARY OF STATE/UCC DIVISION, ALBANY, NY

--------------------------------------------------------------------
products - Assets including proceeds and
products - Chattel paper including proceeds and
products - and OTHERS
Type: Original
Debtor: CORIO, INC.
Filed with: SECRETARY OF STATE/UCC DIVISION, SACRAMENTO, CA

--------------------------------------------------------------------
products - Assets including proceeds and
products - Chattel paper including proceeds and
products - and OTHERS
Type: Original
Debtor: CORIO INC.

--------------------------------------------------------------------
products - Accounts receivable including
proceeds and products - Inventory including
proceeds and products - Account(s) including
proceeds and products - and OTHERS
Type: Original
Sec. party: IMPERIAL BANK, SAN JOSE, CA
Debtor: CORIO, INC.

--------------------------------------------------------------------
Type: Termination
Sec. party: IMPERIAL BANK, SAN JOSE, CA
Debtor: CORIO, INC., REDWOOD CITY, CA
Integrating
eTravel Services


--------------------------------------------------------------------
Collateral: Negotiable instruments and proceeds - Assets and
proceeds - Account(s) and proceeds - Chattel
paper and proceeds - General intangibles(s) and
proceeds
Type: Original
Debtor: CORIO, INC

--------------------------------------------------------------------
Collateral: Accounts receivable including proceeds and
products - Computer equipment including proceeds
and products - and OTHERS
Type: Original
Sec. party: COMDISCO, INC., ROSEMONT, IL
Debtor: CORIO, INC

--------------------------------------------------------------------
Type: Partial release
Debtor: CORIO, INC, REDWOOD CITY, CA

--------------------------------------------------------------------
Collateral: Computer equipment

--------------------------------------------------------------------
Integrating
eTravel Services

--------------------------------------------------------------------
Type: Termination

--------------------------------------------------------------------
Collateral: Leased Inventory and proceeds - Chattel paper
and proceeds
Type: Original
Sec. party: CISCO SYSTEMS CAPITAL CORPORATION, SAN JOSE, CA
Debtor: CORIO, INC.

--------------------------------------------------------------------
Collateral: Leased Assets and proceeds - Leased
Communications equipment and proceeds - Leased
Computer equipment and proceeds - Leased
Fixtures and proceeds
Type: Original
Sec. party: FINOVA CAPITAL CORPORATION, SCOTTSDALE, AZ
Debtor: CORIO INC

--------------------------------------------------------------------
Collateral: All Computer equipment including proceeds and
products - Equipment including proceeds and
products
Type: Original
Sec. party: SUN MICROSYSTEMS FINANCE, A SUN MICROSYSTEMS,
INC. BUSINESS, WESTBORO, MA
Debtor: CORIO, INC.
Filing number: 2142754 5
Filed with: SECRETARY OF STATE/UCC DIVISION, DOVER, DE

Integrating
eTravel Services
--------------------------------------------------------------------
Collateral: All Equipment and proceeds
Type: Original
Sec. party: SUN MICROSYSTEMS FINANCE, A SUN MICROSYSTEMS,
INC. BUSINESS, WESTBORO, MA
Debtor: CORIO, INC.
Filed with: SECRETARY OF STATE/UCC DIVISION, DOVER, DE


contacting 1-800-234-3867.
-------------------------------------------------------------------------------
3.3.6 SNVC

*******************************************************************************
*******************************************************************************


In Date
===============================================================================
===============================================================================
SNVC
12150 Monument Drive
Moved From: 9283 Old Keene Mil Rd #b, Burke, Va
Fairfax, VA 22033
*** Rating Change ***
This is a single location. | D-U-N-S® Number: 04-132-0164

|
Telephone: 703 952-7682 | D&B Rating: --
| Formerly 1R3
Fax: 703 455-0491 |
|
Chief executive: TOM DEWITT, | D&B PAYDEX®:
PRES-CEO |
Integrating
eTravel Services
| 12-Month D&B 62
Year started: 2001 | PAYDEX:
|
Employs: 42 | When weighted by dollar amount,
Sales: $10,200,000 | days beyond terms.
|
History: INCOMPLETE | Based on trade collected over last
| 12 months.
SIC: 7373 |
|
Line of business: Computer systems |
integration |
services |
|
===============================================================================
===============================================================================
01/07/2003
Business address has changed from 9283 Old Keene Mil Rd #b, Burke, VA, 22015
to 12150 Monument Drive, Fairfax, VA, 22033.
===============================================================================
===============================================================================
D&B Rating: --
The Rating was changed on January 7, 2003 because of D&B's overall assessment
of the company's financial, payment and history information. The blank rating
symbol should not be interpreted as indicating that credit should be denied.
It simply means that the information available to D&B does not permit us to
classify the company within our rating key and that further enquiry should be
made before reaching a decision. Some reasons for using a "-" symbol include:
deficit net worth, bankruptcy proceedings, insufficient payment information,
or incomplete history information.

-- 01/07/03
1R3 10/02/02
-- 01/23/02
2003.
===============================================================================
===============================================================================
Integrating
eTravel Services

===============================================================================
* * * HISTORY * * *
===============================================================================
Officer(s): TOM DEWITT, PRES-CEO

WILLIAM E. CROWE JR, MANAGING PARTNER
WILLIAM LYTLE, MANAGING PARTNER
Business started 2001 by principals.
WILLIAM E CROWE JR. Antecedents not available.
TIMOTHY J MCLAIN. Antecedents not available.
WILLIAM LYTLE. Antecedents not available.
--------------------------------------------------------------------
Business address has changed from 801 22nd St S, Arlington, VA, 22202 to 9283
Old Keene Mil Rd #b, Burke, VA, 22015.
Business address has changed from 9283 Old Keene Mil Rd, Suite B, Burke, VA,
22015 to 9283 Old Keene Mil Rd, #b, Burke, VA, 22015.
Business address has changed from 9283 Old Keene Mil Rd, #b, Burke, VA, 22015
to 9283 Old Keene Mil Rd #b, Burke, VA, 22015.
Business address has changed from 9283 Old Keene Mil Rd #b, Burke, VA, 22015
to 12150 Monument Drive, Fairfax, VA, 22033.
===============================================================================
===============================================================================
01/07/2003
Description: Computer integrated design services.
ADDITIONAL TELEPHONE NUMBER(S): Facsimile (Fax) 703

440-1450.
Terms are net 30 days. Has 2 account(s). 5% of sales on

the internet. Sells to general public, commercial concerns
and government. Territory : United States.
Integrating
eTravel Services
Employees: 42 which includes partners.
Facilities: Rents 4,911 sq. ft. on 5th floor of 10 story brick

building.
Location: Undetermined section.
===============================================================================
* * * SIC & NAICS * * *
===============================================================================

extended 8-digit SIC. D&B's use of 541512 Computer Systems Design
8-digit SICs enables us to be more Services
specific to a company's operations
4-digit code.
73730000 Computer integrated

systems design
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================


|
|
|
| terms.
===============================================================================
===============================================================================



Integrating
eTravel Services

(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Misc business service 4 1,100 500 100 - - - -
Help supply service 2 80,000 65,000 50 9 41 - -
Short-trm busn credit 1 1,000 1,000 100 - - - -
Ret-direct selling 1 500 500 100 - - - -
Data processing svcs 1 250 250 100 - - - -
Mfg signs/ad specltys 1 250 250 100 - - - -
Nonclassified 1 100 100 100 - - - -


With D&B 0 0
Other 0 N/A
===== ============== ==========
Total in D&B's file 12 83,300 65,000
===============================================================================
===============================================================================

(mm/yy) ($) ($) ($) (months)
04/03 Ppt 100 0 0 2-3 mos

03/03 Ppt 500 0 0 N30 2-3 mos
Ppt 250 100 0 1 mo
Ppt 250 0 0 6-12 mos
Ppt 100 0 0 6-12 mos
02/03 Ppt-Slow 60 65,000 65,000 45,000 1 mo
01/03 Ppt 500 250 0 1 mo
Ppt 250 250 0 1 mo
Ppt 250 100 0 1 mo
Ppt 100 100 0 1 mo
12/02 Ppt 1,000 500 0 1 mo
05/02 Ppt-Slow 30 15,000 0 0 N10 4-5 mos

Integrating
eTravel Services
===============================================================================
* * * FINANCE * * *
===============================================================================
01/07/2003
On January 3, 2003, Tom Dewitt, Pres-CEO, confirmed company name, address,

principals, annual sales and operational information using Dun & Bradstreet's
Internet-based update method (eUpdate) at www.dnb.com.
===============================================================================
===============================================================================
source.
===============================================================================
===============================================================================
Collateral: All Inventory and proceeds - All Account(s) and

proceeds - All General intangibles(s) and
proceeds - All Equipment and proceeds
Type: Original
Sec. party: BANK OF AMERICA, N.A., RICHMOND, VA
Debtor: SNVC, L.C.
Filed with: SECRETARY OF THE COMMONWEALTH/UCC DIVISION,
RICHMOND, VA

--------------------------------------------------------------------
Collateral: All Inventory and proceeds - All Account(s) and
proceeds - All Fixtures and proceeds - All
Equipment and proceeds - and OTHERS
Type: Original
Sec. party: WACHOVIA BANK, N.A., WINSTON-SALEM, NC
Debtor: SNVC, L.C.
RICHMOND, VA

===============================================================================
Integrating
eTravel Services
* * * GOVERNMENT ACTIVITY * * *
===============================================================================
Activity summary
Borrower (Dir/Guar): NO
Administrative debt: NO
Contractor: YES
Grantee: NO
Party excluded from federal program(s): NO
Possible candidate for socio-economic program consideration

Labor surplus area: N/A
Small Business: YES (2003)
8(A) firm: N/A
The details provided in the Government Activity section are as reported to Dun
& Bradstreet by the federal government and other sources.
-------------------------------------------------------------------------------
3.3.7 ClearNova

*******************************************************************************
*******************************************************************************


In Date
===============================================================================
===============================================================================
CLEARNOVA INC
(FORMERLY: TECH SOLUTIONS INC)
11205 Alpharetta Hwy Ste E2
Roswell, GA 30076
*** Rating Change ***

|
Telephone: 770 442-8324 | D&B Rating: 2R2
| Formerly --
Chief executive: EDWIN W STINSON, |
PRES | Number of 2R is 1 to 9
| employees: employees.
Integrating
eTravel Services

| Composite credit 2 is good.
Employs: 6 | appraisal:
|
Sales: $900,000 |
| D&B PAYDEX®:
History: CLEAR |
| 12-Month D&B 78
Financing: SECURED | PAYDEX:
|
SIC: 8748 | When weighted by dollar amount,
7371 | payments to suppliers average 3 days
| beyond terms.
Line of business: Consultants |
| 12 months.
===============================================================================
===============================================================================
09/27/2002
Business name changed from Tech Solutions Inc to Clearnova Inc.
===============================================================================
===============================================================================
D&B Rating: 2R2
Number of 2R indicates 1 to 9 employees.

employees:
Composite credit 2 is good.

appraisal:
The Rating was changed on September 28, 2002 because of D&B's overall
assessment of the company's financial, payment and history information. The 1R
and 2R ratings categories reflect company size based on the total number of
employees for the business. They are assigned to business files that do not
contain a current financial statement. In 1R and 2R Ratings, the 2, 3, or 4
creditworthiness indicator is based on analysis by D&B of public filings,
trade payments, business age and other important factors. 2 is the highest
Composite Credit Appraisal a company not supplying D&B with current financial
information can receive.

2R2 09/28/02
-- 04/11/98
2003.
===============================================================================
Integrating
eTravel Services
===============================================================================

===============================================================================
* * * HISTORY * * *
===============================================================================
Officer(s): EDWIN W STINSON, PRES

CHARLES BYRON MATHESON, V PRES
Corporate Details unavailable.
Business started 1987 by officers. Relocated Dec 1995 from Alpharetta, GA.
100% of capital stock is owned by officers.
EDWIN W STINSON born 1962. OCCUPATIONAL BACKGROUND: 1987-present active here.

1985-1987 employed by Contel, Atlanta, GA. 1983-1985 employed by Burroughs,
Atlanta, GA.
CHARLES BYRON MATHESON born 1957. OCCUPATIONAL BACKGROUND: 1987-present active

here. 1985-1987 employed by Contel, Atlanta, GA. 1982-1985 employed by First
Atlanta, Atlanta, GA.
--------------------------------------------------------------------
===============================================================================
===============================================================================

Registered Name: TECH SOLUTIONS, INC.
Date incorporated: SEP 29 1987
Integrating
eTravel Services
State of incorporation: GEORGIA
Filing date: SEP 29 1987
Registration ID: J722052
Status: ACTIVE
Where filed: SECRETARY OF STATE/BUSINESS SERVICES AND

REGULATIONS/CORPORATE DIVISION, ATLANTA, GA
Registered agent: FREISEM, III, GEORGE H., 2905 PIEDMONT RD.,

N.E., ATLANTA, GA, 303050000
Agent
appointed: SEP 29 1987
Principals: EDWIN W STINSON, CHIEF EXECUTIVE OFFICER,

1385 SEALE DR, ALPHARETTA, GA,
302020000CHARLES B MATHESON, CHIEF
FINANCIAL OFFICER, 1470 BRITTERCREST CT,
ALPHARETTA, GA, 302020000SANDRA G STINSON,
SECRETARY, 1385 SEALE DR, ALPHARETTA, GA,
302020000
===============================================================================
===============================================================================
09/27/2002
Description: Consultants and write software.
Terms are net 30 day. Sells to commercial concerns.

Territory : Statewide.
Nonseasonal.
Facilities: Owns 1,100 sq. ft. in a one story brick and frame building.
===============================================================================
* * * SIC & NAICS * * *
===============================================================================

extended 8-digit SIC. D&B's use of 541618 Other Management
8-digit SICs enables us to be more Consulting Services
specific to a company's operations 541511 Custom Computer
than if we use the standard Programming Services
4-digit code.
Integrating
eTravel Services
87480000 Business consulting, nec

writing services
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================

12-Month D&B PAYDEX: 78
When weighted by dollar amount,

payments to suppliers average 3 days
beyond terms.
Based on trade collected over last

12 months.
When dollar amounts are not considered, then approximately 91% of the
company's payments are within terms.
===============================================================================
===============================================================================



(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Telephone communictns 2 750 500 83 17 - - -
Public finance 1 750 750 100 - - - -
Executive office 1 50 50 100 - - - -
Nonclassified 1 50 50 100 - - - -


With D&B 0 0
Other 0 N/A
===== ============== ==========
Total in D&B's file 5 1,600 750
The highest "Now Owes" on file is $250

Integrating
eTravel Services
===============================================================================
===============================================================================

(mm/yy) ($) ($) ($) (months)
04/03 (001) 50 1 mo
Satisfactory.
03/03 Ppt-Slow 30 250 250 250 1 mo
04/02 Ppt 750 4-5 mos
03/02 Ppt 50 0 0 6-12 mos
02/02 Ppt 500 0 0 6-12 mos

===============================================================================
* * * FINANCE * * *
===============================================================================
09/27/2002
On SEP 27 2002 Rajesh Naryan, Spokesperson, submitted the above figures.
===============================================================================
===============================================================================
source.
===============================================================================
===============================================================================
Collateral: Account(s)
Type: Original
Sec. party: FIRST UNION NATIONAL BANK OF GEORGIA, ATLANTA,
GA
Debtor: TECH SOLUTIONS, INC.
Integrating
eTravel Services

Filed with: FULTON COUNTY SUPERIOR COURT CLERKS OFFICE,
ATLANTA, GA

===============================================================================
===============================================================================
Activity summary
Contractor: NO
Grantee: NO

8(A) firm: N/A
-------------------------------------------------------------------------------
3.3.8 AT&T
As requested... Please look for an additional fax of ATT Government Solutions secon-
dary reports Jody
*******************************************************************************
*******************************************************************************

ATTN: Jody Tamis Report Printed: JUN 11 2003

In Date
===============================================================================
===============================================================================
A T & T GOVERNMENT SOLUTIONS, INC

(SUBSIDIARY OF A T & T CORP, BEDMINSTER, NJ)
Integrating
eTravel Services
G R C INTERNATIONAL
1900 Gallows Rd
Vienna, VA 22182

location. |
|
Web site: www.teamgrci.net |
| D&B PAYDEX®:
Telephone: 703 506-5000 |
| 12-Month D&B 69
Fax: 703 356-3027 | PAYDEX:
|
Chief executive: PAUL ILG, SR VP | When weighted by dollar amount,
Year started: 1961 | days beyond terms.
|
Management control: 2000 | Based on trade collected over last
| 12 months.
Employs: 1,603 (650 here) |
|
History: CLEAR |
|
|
SIC: 8748 |
8742 |
7373 |
7371 |
|
Line of business: Professional |
services |
|
===============================================================================
===============================================================================
03/12/2003
GOVERNMENT CONTRACT: According to published reports, The Internal Revenue
Service has awarded AT&T Government Solutions a contract valued at $180
million over five years to provide toll free 800 services to handle the 130
million calls made annually to the IRS.
02/27/2003
GOVERNMENT CONTRACT: According to published reports, the company has been
awarded a $3.5 million contract from the Federal Trade Commission to develop
and implement a national registry containing phone numbers of consumers who do
not wish to be contacted by telemarketers. The initial $3.5 million award runs
through September 2003. The contract allows the FTC to extend the award for up
to nine additional years.
02/05/2003
OTHER SPECIAL EVENT: According to published reports, Invizeon Corporation
(Missoula, MT) and AT&T Government Solutions announced that they have signed
an agreement to integrate and jointly market Invizeon's Community Health Alert
and Information Network (CHAIN(TM)) and AT&T's Mobile Network (AMN(TM)) to
state and local public health departments and first responder groups
Integrating
eTravel Services
nationwide. As part of the agreement, AT&T Government Solutions will provide

systems integration, knowledge management and data mining services,
application hosting, network distribution, and system security services for
the integrated solution.
===============================================================================
===============================================================================
D&B Rating: --

-- 04/29/00
The Summary Analysis section reflects information in D&B's file as of June 9,

2003.
===============================================================================
===============================================================================

===============================================================================
* * * HISTORY * * *
===============================================================================
Officer(s): PAUL ILG, SENIOR VICE PRESIDENT

TIM HALSEY, CFO
HERB RAICHE, CORPORATE ATTORNEY
Jan 1990, the company's name was changed by charter amendment from Flow
General, Inc to GRC International, Inc.
Integrating
eTravel Services
OUTSTANDING CAPITAL STOCK ISSUED:

at Dec 31 2000 10,549,003 common shares (less 300,000 shares common in
treasury, at cost). No preferred stock issued.
BACKGROUND/OWNERSHIP:
Business started 1961 by others. Present control succeeded Mar 2000. 100% of
capital stock is owned by AT&T.
This was formerly a publicly held corporation whose common stock was traded on
the New York and Pacific Stock Exchanges under the symbol "GRH".
On Mar 29 2000, GRC International Inc, completed it's merger with AT&T Corp.
Under the terms of the merger agreement, AT&T Corp acquired all of the
outstanding shares of GRC International for $15.00 per share, through it's
wholly owned subsidiary LMN Corporation. The boards of directors of both
companies unanimously approved the merger agreement. The value of the
transaction was $221 million including assumed debt.
As a result of the merger LMN Corporation was merged with and into GRC
International Inc, with GRC International Inc, being the surviving entity. GRC
International Inc, now operates as a wholly owned subsidiary of AT&T Corp.
GARY L DENMAN born 1939. 1982-88 Director of the Air Force Materials
Laboratory and Director of the Air Force Manufacturing Technology Program.
1988-90 Deputy Director of the U S Air Force's Wright Laboratories at Wright
Patterson Air Force Base. 1990-95 Department of Defense Advanced Research
Projects Agency, lastly as Director. 1995 joined GRC International Inc.
THOMAS E MCCABE born 1955. 1981-82 law clerk to Judge Richey in the United
States District Court for DC. 1982-84 Reavis & McGrath, attorney. 1984-85
Venable Baetjer & Howard, attorney. 1985-88 McCarthy & Durrette, attorney.
1988-92 McCarthy & Burke, partner. 1992-present GRC International, Inc.
--------------------------------------------------------------------
===============================================================================
===============================================================================
Parent:
A T & T Corp Bedminster, NJ 00-698-0080
Subsidiaries (US):
Grc Technical Services Company Inc Mc Lean, VA 00-696-5060
Management Consulting & Research, Inc Mc Lean, VA 09-635-6670
MCR Federal, Inc. Mc Lean, VA 02-850-9656
Branches (US):
A T & T Government Solutions, Inc Huntsville, AL 05-456-9074
A T & T Government Solutions, Inc El Segundo, CA 17-763-5844
A T & T Government Solutions, Inc San Diego, CA 80-658-7820
Integrating
eTravel Services
A T & T Government Solutions, Inc Santa Barbara, CA 09-746-4879

A T & T Government Solutions, Inc Santa Barbara, CA 93-370-8885
A T & T Government Solutions, Inc Colorado Springs, CO 14-945-8630
A T & T Government Solutions, Inc Cocoa Beach, FL 93-221-8191
A T & T Government Solutions, Inc Orlando, FL 00-956-2989
A T & T Government Solutions, Inc O Fallon, IL 80-979-1072
A T & T Government Solutions, Inc Lexington Park, MD 00-329-6923
A T & T Government Solutions, Inc Nashua, NH 01-144-3608
A T & T Government Solutions, Inc Killeen, TX 93-221-8720
A T & T Government Solutions, Inc San Antonio, TX 93-221-9066
A T & T Government Solutions, Inc Alexandria, VA 08-591-4229
A T & T Government Solutions, Inc Arlington, VA 93-221-8969
A T & T Government Solutions, Inc Arlington, VA 07-998-3370
A T & T Government Solutions, Inc King George, VA 07-824-4048
A T & T Government Solutions, Inc Virginia Beach, VA 93-221-9314
Affiliates (US):
A C C Corp Rochester, NY 02-970-4822
A T & T Capital Holdings, Inc Morristown, NJ 61-163-3306
A T & T Communication Services Morristown, NJ 17-607-3948
International Inc
A T & T Communications Americas, Inc Bedminster, NJ 16-094-4666
A T & T Communications of Illinois, Inc Chicago, IL 14-993-1693
A T & T Communications of Indiana, Inc Basking Ridge, NJ 14-993-0505
A T & T Communications of New Jersey Basking Ridge, NJ 14-993-2188
Inc
A T & T Communications of Ohio, Inc Basking Ridge, NJ 14-993-0026
A T & T Communications of Pennsyvania, Basking Ridge, NJ 92-607-4394
Inc
A T & T Communications of The Midwest, Basking Ridge, NJ 14-993-2428
Inc
A T & T Communications of The Mountain Basking Ridge, NJ 14-993-0620
States, Inc
A T & T Communications of The South Basking Ridge, NJ 60-696-3858
Central States, Inc.
A T & T Communications of The Southern Basking Ridge, NJ 92-607-4428
States, Inc
A T & T Communications of The Basking Ridge, NJ 14-993-2600
Southwest Inc
A T & T Communications of Washington, Basking Ridge, NJ 14-993-0802
DC Inc
A T & T Communications of West VI Basking Ridge, NJ 14-993-2659
A T & T Communications of Wisconsin, Basking Ridge, NJ 14-993-1453
Inc
A T & T Delaware Inc Basking Ridge, NJ 14-993-0869
A T & T Global Network Holdings LLC Morristown, NJ 10-095-2246
A T & T of Puerto Rico Inc San Juan, PR 19-369-3058
A T & T of Virgin Islands Incorporated Charlotte Amalie, VI 09-114-7546
A T & T Solutions Inc Florham Park, NJ 95-645-9085
A T & T Universal Financial Corporation Salt Lake City, UT 08-932-2069
A W S Utica, MI 07-400-3620
Alascom, Inc Anchorage, AK 04-459-3515
This list is limited to the first 25 affiliates.

Additional information is available in the interactive format.
A T & T Canada Enterprises Company Thornhill, CANADA 24-462-7634
AT & T Communications Services CARACAS, VENEZUELA 88-671-9744
Integrating
eTravel Services
Venezuela S.A.
AT & T GLOBAL NETWORK SERVICES DEL LIMA, PERU 93-487-9370
PERU S.R.L.
AT & T International SA Le Grand-Saconnex, 48-450-7660
SWITZERLAND
AT & T Japan Ltd. MINATO-KU, JAPAN 69-072-6674
AT & T LUXEMBOURG SA COLMAR-BERG, 40-062-0142
LUXEMBOURG
AT & T Micro-Electoronics Japan K.K. SHINAGAWA-KU, JAPAN 70-547-8196
AT & T Security Products MAPLE RIDGE, CANADA 24-926-2338
AT T GLOBAL NETWORK SERVICES ESPAÑA MADRID, SPAIN 47-916-9922
AT&T China Inc. BEIJING, CHINA 54-465-5855
AT&T ESPAÑA, S.A. MADRID, SPAIN 47-308-2717
AT&T GLO NETWORK SERVICES B ET L VILVORDE, BELGIUM 37-073-7574
AT&T Global Network Services Canada Co. THORNHILL, CANADA 20-117-0920
AT&T Global Network Services Japan LLC MINATO-KU, JAPAN 69-569-2348
AT&T Korea Ltd. SEOUL, KOREA, 68-783-2725
REPUBLIC OF
Qindao Lucent Telecom Equipment QINGDAO, CHINA 65-428-3142
Service Co., Ltd.
THE CAPITA CORPORATION DE ARGENTINA BUENOS AIRES, 97-134-4171
S.A. ARGENTINA
===============================================================================
===============================================================================
Registered Name: GRC INTERNATIONAL, INC
Date incorporated: MAR 31 1975
Filing date: MAR 31 1975
Common stock
Authorized shares: 30,000,000
Par value:$0.1000
Preferred stock
Authorized shares: 300,000
Par value:$1.0000
DOVER, DE
Integrating
eTravel Services
===============================================================================
===============================================================================
05/01/2003
Description: Subsidiary of A T & T Corp, Bedminster, NJ which operates

as a telecommunicaitons company. Parent company owns 100%
of capital stock.
As noted this company is a subsidiary of A T & T Corp,

DUNS 006980080, and reference is made to that report for
background information on the parent and it's management.
The laest financial statement dated Dec 31 2000 had equity
$103,198,000,000 and sales of $65,981,000,000.
The company is principally a provider of Professional

Services, focusing on information technology consulting
services provided primarily to the U.S. government's
Department of Defense and its instrumentalities.
The areas of expertise provided by these professional

services include: software and system engineering;
business decision support systems; analytical modeling and
simulation; database design and implementation; legacy
migration engineering; network design and integration;
systems integration; post deployment software support;
operational support and management; virtual manufacturing
consulting; communications engineering; and test and
evaluation; among others.
The company also develops software and products for

commercial telecommunications equipment providers.
Terms are net 30 days. Sells to commercial concerns and

government. Territory : United States.
Nonseasonal.
Employees: 1,603 which includes officer(s) and 101 part-time. 650

employed here.
Facilities: Leases 192,000 sq. ft. in eight story steel building.
Location: Industrial section on well traveled street.
Branches: This business has multiple branches, detailed

branch/division information is available in Dun &
Bradstreet's linkage or family tree products.
Subsidiaries: At Dec 31 2000 the Company had one direct and five
indirect subsidiaries detailed information is available in
Dun & Bradstreets linkage or family tree products.
===============================================================================
* * * SIC & NAICS * * *
Integrating
eTravel Services
===============================================================================

extended 8-digit SIC. D&B's use of 541690 Other Scientific and
8-digit SICs enables us to be more Technical Consulting
specific to a company's operations Services
than if we use the standard 541690 Other Scientific and
4-digit code. Technical Consulting
Services
87480401 Systems analysis or 611710 Educational Support
design Services
87480402 Systems engineering 541611 Administrative Management
consultant, ex. and General Management
computer or professional Consulting Services
87480101 Test development and 541512 Computer Systems Design
evaluation service Services
87429904 General management 541511 Custom Computer
consultant Programming Services
systems design
development
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================


|
|
|
| terms.
===============================================================================
===============================================================================



Integrating
eTravel Services

(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Telephone communictns 15 93,750 70,000 58 41 1 - -
Radiotelephone commun 12 3,000 750 49 51 - - -
Nonclassified 9 50,850 35,000 28 71 - - 1
Whol electronic parts 6 46,150 30,000 84 - 5 11 -
Trucking non-local 4 10,250 10,000 99 1 - - -
Misc business credit 3 131,000 100,000 62 - 38 - -
Mfg computers 2 7,750 7,500 100 - - - -
Detective/guard svcs 1 40,000 40,000 50 - 50 - -
Whol plumb/hydronics 1 2,500 2,500 100 - - - -
OTHER INDUSTRIES 19 7,000 1,000 63 19 7 11 -

Payment record unknown 6 1,900 750

With D&B 0 0
Other 0 N/A
===== ============== ==========
Total in D&B's file 80 449,150 100,000
===============================================================================
===============================================================================

(mm/yy) ($) ($) ($) (months)
05/03 Ppt 30,000 0 0 6-12 mos

Ppt 15,000 0 0 1 mo
Ppt 250 0 0 6-12 mos
Ppt 250 250 0 N30 1 mo
Ppt 250 100 0 N30 1 mo
Ppt 100 0 0 N30 6-12 mos
Ppt 50 0 0 4-5 mos
Ppt-Slow 30 2,500 0 0 N30 4-5 mos
Ppt-Slow 30 100 0 0 2-3 mos
Ppt-Slow 60 5,000 0 0 6-12 mos
Slow 15 35,000 7,500 0 1 mo
(012) 50 50 0 1 mo
04/03 Ppt 15,000 10,000 0 1 mo
Integrating
eTravel Services
Ppt 10,000 50 50 1 mo
Ppt 7,500 7,500 0 1 mo
Ppt 2,500 250 0 1 mo
Ppt 1,000 1,000 0 1 mo
Ppt 1,000 0 0 N30 4-5 mos
Ppt 1,000 50 0 1 mo
Ppt 750 750 0 1 mo
Ppt 100 50 0 1 mo
Ppt 100 0 0 1 mo
Ppt-Slow 30 70,000 70,000 20,000 1 mo
Ppt-Slow 30 2,500 0 0 6-12 mos
Ppt-Slow 30 1,000 100 0
Ppt-Slow 30 500 250 100 1 mo
Ppt-Slow 30 100 0 0 6-12 mos
Ppt-Slow 30 50 50 50 1 mo
Ppt-Slow 30 50 50 50 1 mo
Ppt-Slow 60 100,000 0 0 Lease Agreemnt 1 mo
Ppt-Slow 60 40,000 15,000 5,000 1 mo
Ppt-Slow 60 2,500 1,000 750 1 mo
Ppt-Slow 90 10,000 0 0 N30 6-12 mos
Slow 5-30 500 0 0 6-12 mos
Slow 90 500 0 0 6-12 mos
Slow 60-90 500 0 0 N30 6-12 mos
(037) 750 6-12 mos
Satisfactory.
(038) 500 500 0 Lease Agreemnt
(039) 250 0 0 N30 1 mo
03/03 Ppt 50 0 0 2-3 mos
Ppt-Slow 30 1,000 1,000 750 1 mo
Ppt-Slow 30 1,000 1,000 750 1 mo
Ppt-Slow 30 250 100 100 1 mo
Ppt-Slow 30 50 50 50 1 mo
(045) 50 1 mo
Satisfactory.
02/03 Ppt 1,000 0 0 N30 6-12 mos
01/03 Ppt 100 6-12 mos
12/02 Ppt 100 100 0 N10 1 mo
Ppt 50 0 0 N10 6-12 mos
Slow 60 250 0 0 N30 6-12 mos
11/02 Ppt 40,000 0 0 6-12 mos
Ppt 100 0 0 N30 6-12 mos
10/02 Ppt 750 0 6-12 mos
09/02 Ppt 30,000 1,000 Lease Agreemnt
Ppt 1,000 50 Lease Agreemnt
08/02 Slow 30 500 0 0 N30 6-12 mos
Slow 30 500 500 250 N30 1 mo
(058) 250 0 0 N30 6-12 mos
07/02 Ppt 100 0 0 N30 6-12 mos
Ppt 50 0 0 2-3 mos
Slow 30 100 0 0 N30 6-12 mos
(062) 750 0 0 1 mo
(063) 100 0 0 N30 6-12 mos
(064) 50 1 mo
Satisfactory.
03/02 Ppt 7,500 0 0 6-12 mos
Ppt 2,500 0 0 6-12 mos
Ppt 250 0 0 6-12 mos
Slow 120 500 0 0 6-12 mos
02/02 Ppt 750 0 0 N30 6-12 mos
Integrating
eTravel Services
Ppt 100 100 50 N30 1 mo

Ppt 50 0 0 N30 6-12 mos
Ppt 50 0 0 6-12 mos
Ppt-Slow 30 500 0 0 6-12 mos
Ppt-Slow 30 250 100 0 N30 1 mo
Ppt-Slow 30 250 0 0 N30 1 mo
Ppt-Slow 30 250 50 0 N30 1 mo
Ppt-Slow 30 250 0 0 6-12 mos
Ppt-Slow 30 250 0 0 6-12 mos
Ppt-Slow 30 250 0 0 6-12 mos
Slow 30 100 0 0 N30 6-12 mos

===============================================================================
* * * FINANCE * * *
===============================================================================
12/02/2002
On December 2, 2002 attempts to contact the management of this business have

===============================================================================
* * * BANKING * * *
===============================================================================
May 2001: On Dec 28, 2000, the parent company entered into
a new 364-day, $25 billion credit facility syndicated to
39 banks. As a result, the Company's outstanding $10
billion credit facility was terminated. The credit
facility is for commercial paper back-up and was unused at
Dec 31, 2000. The credit facility agreement contains a
financial covenant that requires AT&T to maintain a net
debt-to-EBITDA ratio (as defined in the credit agreement)
not exceeding 3.00 to 1.00 for four consecutive quarters
ending on the last day of each fiscal quarter. At Dec 31,
2000, the Company was in compliance with this covenant.
===============================================================================
===============================================================================
source.
Integrating
eTravel Services
===============================================================================
* * * LIENS * * *
===============================================================================
A lienholder can file the same lien in more than one filing location. The
appearance of multiple liens filed by the same lienholder against a debtor may
be indicative of such an occurrence.
Amount: $673
Status: Open
BOOK/PAGE: 2584/648
Type: State Tax
Filed by: STATE OF AL DEPT OF REV
Against: A T & T GOVERNMENT SOLUTIONS INC
Where filed: MONTGOMERY COUNTY RECORDER OF DEEDS, MONTGOMERY,
AL

--------------------------------------------------------------------
Amount: $210
Status: Released
BOOK/PAGE: 1357/162
Type: State Tax
Filed by: STATE OF GA
Against: GRC INTERNATIONAL INC
Where filed: GWINNETT COUNTY SUPERIOR COURT CLERKS OFFICE,
LAWRENCEVILLE, GA

--------------------------------------------------------------------
Amount: $1,268
Status: Open
CASE NO.: 01-068532
Type: State Tax
Filed by: CA EMPLOYMENT DEVELOPMENT DEPARTMENT
Against: GRC INTERNATIONAL, INC.
Where filed: SANTA BARBARA COUNTY RECORDER, SANTA BARBARA, CA

--------------------------------------------------------------------
Amount: $5,763 Withholding
Status: Open
FILING NO.: 2001-12349
Type: State Tax
Filed by: ST OF SC
Against: G R C INTERNATIONAL INC
Where filed: CHARLESTON COUNTY REGISTER OF DEEDS, CHARLESTON,
SC

Integrating
eTravel Services

--------------------------------------------------------------------
Amount: $5,763 Withholding
Status: Released
FILING NO.: 2001-12803
Type: State Tax
Filed by: ST OF SC
Against: GRC INTERNATIONAL INC
Where filed: CHARLESTON COUNTY REGISTER OF DEEDS, CHARLESTON,
SC

===============================================================================
===============================================================================
Collateral: All Assets - Products - Proceeds

Type: Original
Sec. party: MERCANTILE-SAFE DEPOSIT AND TRUST COMPANY,
BALTIMORE, MD
Debtor: GRC INTERNATIONAL INC, FAIRBORN, OH
Filing number: AM99268
Filed with: SECRETARY OF STATE/UCC DIVISION, COLUMBUS, OH

--------------------------------------------------------------------
Type: Original
BALTIMORE, MD
Debtor: GRC INTERNATIONAL, INC., ALBUQUERQUE, NM
Filed with: SECRETARY OF STATE/OPERATIONS BUREAU/UCC
DIVISION, SANTA FE, NM

--------------------------------------------------------------------
Type: Original
BALTIMORE, MD
Debtor: GRC INTERNATIONAL, INC., NORTH CHARLESTON, SC
Integrating
eTravel Services

--------------------------------------------------------------------
Type: Original
BALTIMORE, MD
Debtor: GRC INTERNATIONAL, INC., COCOA BEACH, FL
Filed with: SECRETARY OF STATE/UCC DIVISION, TALLAHASSEE, FL

--------------------------------------------------------------------
Type: Original
BALTIMORE, MD
Debtor: GRC INTERNATIONAL, INC.
RICHMOND, VA

--------------------------------------------------------------------
Type: Amendment
BALTIMORE, MD
RICHMOND, VA

Original filing no.: 960829 7815
--------------------------------------------------------------------
Type: Amendment
BALTIMORE, MD
RICHMOND, VA

Integrating
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Original filing no.: 960829 7815

--------------------------------------------------------------------
Type: Original
BALTIMORE, MD
Debtor: GRC INTERNTIONAL, INC., COLUMBIA, MD
Filed with: SECRETARY OF STATE/DEPARTMENT OF ASSESSMENT AND
TAXATION/UCC DIVISION, BALTIMORE, MD

--------------------------------------------------------------------
Type: Original
BALTIMORE, MD
Debtor: GRC INTERNATIONAL, INC., AUSTIN, TX
Filed with: SECRETARY OF STATE/UCC DIVISION, AUSTIN, TX

--------------------------------------------------------------------
Type: Amendment
BALTIMORE, MD
Debtor: GRC INTERNATIONAL, INC., AUSTIN, TX

--------------------------------------------------------------------
Type: Original
BALTIMORE, MD
Debtor: GRC INTERNATIONAL, INC., SAN ANTONIO, TX

Integrating
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--------------------------------------------------------------------
Type: Original
Sec. party: MERCANTILE-SAFE DEPOSIT & TRUST CO, BALTIMORE,
MD
Debtor: GRC INTERNATIONAL INC, WILLOW GROVE, PA
Filed with: SECRETARY OF STATE/UCC DIVISION, HARRISBURG, PA

--------------------------------------------------------------------
Type: Original
Sec. party: MERCANTILE SAFE DEPOSIT AND TRUST C, BALTIMORE,
MD
Debtor: G. R. C. INTERNATIONAL, INC., DANVERS, MA
BOSTON, MA


contacting 1-800-234-3867.
===============================================================================
===============================================================================
Activity summary
Contractor: YES
Grantee: NO

Small Business: N/A
8(A) firm: N/A
-------------------------------------------------------------------------------
Integrating
eTravel Services
3.3.9 ImageTag, Inc.

*******************************************************************************
*******************************************************************************


In Date
===============================================================================
===============================================================================
IMAGETAG, INC
7201 W Oakland # 2
Chandler, AZ 85226

|
Web site: www.imagetag.com | D&B Rating: --
|
Telephone: 480 753-9300 |
| D&B PAYDEX®:
Fax: 480 753-9400 |
| 12-Month D&B 72
Chief executive: STEVE IRONS, | PAYDEX:
PRES-CEO |
| When weighted by dollar amount,
Year started: 1997 | payments to suppliers average 12
| days beyond terms.
Employs: 11 |
History: INCOMPLETE | 12 months.
|
SIC: 7371 |
|
Line of business: Computer software |
development |
|
===============================================================================
===============================================================================
D&B Rating: --
Integrating
eTravel Services

-- 02/18/99
2003.
===============================================================================
===============================================================================

===============================================================================
* * * HISTORY * * *
===============================================================================
Officer(s): STEVE IRONS, PRES-CEO

DARIUS J DITALLO, V PRES-CFO
Stock ownership not available.
Business started 1997.
STEVE IRONS. 1997-present active here.
DARIUS J DITALLO. 1999-present active here.
--------------------------------------------------------------------
Business address has changed from 1820 W Drake Dr #105, Tempe, AZ, 85283 to
7201 W Oakland # 2, Chandler, AZ, 85226.
===============================================================================
Integrating
eTravel Services
===============================================================================

Registered Name: IMAGETAG, INC.
Corporation type: NOT AVAILABLE
Date incorporated: JAN 09 1997
State of incorporation: ARIZONA
Filing date: JAN 09 1997
Registration ID: 07950416
Duration: PERPETUAL
Status: ACTIVE/IN GOOD STANDING
Where filed: CORPORATION COMMISSION, PHOENIX, AZ
Registered agent: LAWDOCK INC, ONE RENAISSANCE SQUARE

#300;TWO N CENTRAL AVE, PHOENIX, AZ,
850042391
===============================================================================
===============================================================================
05/30/2002
Description: Operates as an computer software developer, specializing

in electronic filing of paper.
ADDITIONAL TELEPHONE NUMBER(S): Facsimile (Fax) 480

753-9400.
Terms are cash, check or credit card, on a retainer plus

additional billings and net 30 days. Vary contract to
contract. Sells to manufacturers, general public,
wholesale, non profit organizations, retail, commercial
concerns and government. Territory : United States.
Facilities: Rents 12,000 sq. ft. in concrete block building.
Location: Commercial section on main street.
===============================================================================
Integrating
eTravel Services
* * * SIC & NAICS * * *

===============================================================================

extended 8-digit SIC. D&B's use of 541511 Custom Computer
8-digit SICs enables us to be more Programming Services
specific to a company's operations
4-digit code.

development
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================


|
|
|
| terms.
===============================================================================
===============================================================================



(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Mfg photograph equip 3 2,000 750 100 - - - -
Nonclassified 3 800 500 94 6 - - -
Telephone communictns 2 20,500 20,000 51 - - - 49
Whol electronic parts 2 12,500 10,000 100 - - - -
Integrating
eTravel Services
Radiotelephone commun 2 1,750 1,000 100 - - - -

Short-trm busn credit 2 350 250 100 - - - -
Public finance 1 10,000 10,000 100 - - - -
Mfg laminated paper 1 5,000 5,000 100 - - - -
OTHER INDUSTRIES 4 400 250 100 - - - -

Payment record unknown 1 55,000 55,000

With D&B 0 0
Other 0 N/A
===== ============== ==========
Total in D&B's file 26 134,300 55,000
===============================================================================
===============================================================================

(mm/yy) ($) ($) ($) (months)
04/03 Ppt 500 0 0 2-3 mos

Ppt 0 0 0 N30 2-3 mos
03/03 Ppt 10,000 2,500 0 N30 1 mo
Ppt 10,000 10,000 2,500 N30 1 mo
Ppt 5,000 5,000 0
Ppt 5,000 5,000 0 N30 1 mo
Ppt 2,500 0 0 N30 6-12 mos
Ppt 750 750 2-3 mos
Ppt 750 750
Ppt 500 250 0 1 mo
Ppt 500 0 2-3 mos
Ppt 250 50 0 1 mo
Ppt 50 50 0 1 mo
Ppt 50 0 0 N30 4-5 mos
Ppt-Slow 30 1,000 0 0 N30 1 mo
Ppt-Slow 120 20,000 2,500 0 1 mo
11/02 Ppt 10,000 1 mo
10/02 Slow 15 50 0 0 6-12 mos
09/02 Ppt 100 100 0
08/02 Ppt 1,000 0 0 N30 6-12 mos
07/02 Ppt 250 0 0 N30 6-12 mos
(022) 50 6-12 mos
Satisfactory.
Integrating
eTravel Services
04/02 Ppt 250 0 0 6-12 mos

02/02 Ppt 750 0 0 N30 4-5 mos
(025) 55,000 1,000
01/02 Ppt 10,000 0 0 Special Agreemnt 6-12 mos

===============================================================================
* * * FINANCE * * *
===============================================================================
05/30/2002
On MAY 30 2002 Darius J Ditallo, VP-CFO, declined financial statement.
===============================================================================
===============================================================================
source.
===============================================================================
===============================================================================
Collateral: Fixtures including proceeds and products -

General intangibles(s) including proceeds and
products - Computer equipment including proceeds
and products
Type: Original
Sec. party: HEWLETT PACKARD COMPANY, MOUNTAIN VIEW, CA
Debtor: IMAGETAG INC

--------------------------------------------------------------------
Type: Termination
Sec. party: HEWLETT PACKARD COMPANY, MOUNTAIN VIEW, CA

Integrating
eTravel Services

--------------------------------------------------------------------
Collateral: Communications equipment and proceeds
Type: Original
Sec. party: INTER TEL LEASING INC, HOUSTON, TX

--------------------------------------------------------------------
Collateral: Leased Fixtures - Leased Equipment
Type: Original
Sec. party: LEVERAGE LEASING COMPANY, OMAHA, NE
Debtor: IMAGETAG, INC.

===============================================================================
===============================================================================
Activity summary
Contractor: NO
Grantee: NO

8(A) firm: N/A
-------------------------------------------------------------------------------
3.3.10 Gradkell

*******************************************************************************
Integrating
eTravel Services
*******************************************************************************


In Date
===============================================================================
===============================================================================
GRADKELL SYSTEMS INC

GSI
4910 University Sq #2
Huntsville, AL 35816
This is a headquarters location. | D-U-N-S® Number: 61-795-0266

Branch(es) or division(s) exist. |
| D&B Rating: 3A1
Web site: www.gradkell.com |
| Financial strength: 3A is $1 to 10
Telephone: 256 722-8585 | million
|
Fax: 256 722-8585 | Composite credit 1 is high.
| appraisal:
Chief executive: KELLY S GASTON, |
PRES |
| D&B PAYDEX®:
| 12-Month D&B 80
Employs: 95 (32 here) | PAYDEX:
|
Financial DEC 31 2001 | When weighted by dollar amount,
statement date: | payments to suppliers average
| generally within terms.
Sales F: $9,901,768 |
Net worth F: $2,752,042 | 12 months.
|
History: CLEAR |
|
|
Financial STRONG |
condition: |
|
SIC: 7373 |
|
Line of business: Computer software |
development |
|
===============================================================================
===============================================================================
D&B Rating: 3A1

Integrating
eTravel Services
Financial strength: 3A indicates $1 to 10 million
Composite credit 1 is high.

appraisal:
This credit rating was assigned because of D&B's assessment of the company's
financial ratios and its cash flow.

3A1 03/19/02
3A2 12/04/01
3A1 05/28/01
3A2 04/23/01
3A1 10/18/00
2A2 05/19/99
BA2 08/19/98
BA1 08/12/97
BA2 06/27/96
1R3 04/10/96
2003.
===============================================================================
===============================================================================

===============================================================================
* * * HISTORY * * *
===============================================================================
Officer(s): KELLY S GASTON, PRES

GRADY P GASTON III, V PRES
ED SMOOT, STOCKHOLDER
NANCY GASTON, SEC-TREAS
Business started Apr 1990 by officers. 39% of capital stock is owned by Kelly
S Gaston. 39% of capital stock is owned by Grady P Gaston III. 18% of capital
Integrating
eTravel Services
stock is owned by Ed Smoot. 4% of capital stock is owned by Nancy Gaston.
KELLY S GASTON born 1963. 1990-present active here. 1988-90 employed by Mc

Clendon Automation, here. 1986-88 employed by U S Army Corps of Engineers,
Huntsville, AL. Prior to May 1986 attended University of Alabama, AL,
receiving BS in Management Information Systems.
GRADY P GASTON III born 1960. 1990-present active here. 1989-90 employed by Mc
Clendon Automation, here. 1988 received MA in Software Engineering from
Southeast Institute of Technology, here. 1985 received BS degree from
University of Alabama, here in finance and management. 1985-89 employed by U S
Army Corps of Engineers, here. 1984-85 and 1979-81 employed by Computer
Science Corp, here. 1981-84 employed Computer Data Systems, here.
ED SMOOT. Not active here.
NANCY GASTON. Not active here.
--------------------------------------------------------------------
===============================================================================
===============================================================================
Branches (US):
Gradkell Systems Inc Pensacola, FL 17-791-1810
Gradkell Systems Inc Indianapolis, IN 17-791-2131
Gradkell Systems Inc Indianapolis, IN 17-955-0900
Gradkell Systems Inc Arlington, VA 17-955-0868
===============================================================================
===============================================================================

OTHER OFFICIAL SOURCE AS OF APR 30 2003:
Registered Name: GRADKELL SYSTEMS, INCORPORATED
Date incorporated: APR 09 1990
State of incorporation: ALABAMA
Filing date: APR 09 1990
Registration ID: D/C 136-549
Integrating
eTravel Services
Status: ACTIVE
Where filed: SECRETARY OF STATE/CORPORATIONS DIVISON,

MONTGOMERY, AL
===============================================================================
===============================================================================
04/07/2003
Description: Computer software development (100%).
Terms are invoices billed on net 30 days. Has 10

account(s). Sells to government agencies and commercial
concerns. Territory : United States.
Nonseasonal.
Employees: 95 which includes officer(s) and 2 part-time. 32 employed

here.
Facilities: Leases 9,000 sq. ft. in a one story frame building.
Branches: This business maintains branches at 8899 E 56th St,

Mailstop TSODJAS, Indianapolis, IN 46249; 2909 E Lee St,
Pensacola, FL 32503 and 1805 Crytal Dr #1011, Arlington,
VA 22202. Operations are the same as headquarters.
===============================================================================
* * * SIC & NAICS * * *
===============================================================================

extended 8-digit SIC. D&B's use of 541512 Computer Systems Design
8-digit SICs enables us to be more Services
specific to a company's operations 541512 Computer Systems Design
than if we use the standard Services
4-digit code.

systems design
73730100 Systems software
development services
===============================================================================
* * * D&B PAYDEX * * *
===============================================================================

Integrating
eTravel Services

|
payments to suppliers average within | payments to suppliers average
terms. | generally within terms.
|
|
| terms.
===============================================================================
===============================================================================



(#) ($) ($) (%) (%)
----- -------------- ---------- ---- --- ----- ----- ---
Top industries:
Nonclassified 2 600 500 100 - - - -
Short-trm busn credit 1 100,000 100,000 100 - - - -
Misc publishing 1 1,000 1,000 100 - - - -
Whol electronic parts 1 50 50 100 - - - -


With D&B 0 0
Other 0 N/A
===== ============== ==========
Total in D&B's file 11 104,550 100,000
The aggregate dollar amount of the 11 payment experiences in D&B's file equals
12.7% of this company's average monthly sales. In Dun & Bradstreet's opinion,
payment experiences exceeding 10% of a company's average monthly sales can be
considered representative of payment performance.
Integrating
eTravel Services
===============================================================================
===============================================================================

(mm/yy) ($) ($) ($) (months)
04/03 Ppt 100,000 0 0 6-12 mos

Ppt 50 0 0 N30 4-5 mos
03/03 Ppt 500 0 0 6-12 mos
Ppt 100 0 0 1 mo
Ppt 50 50 0 1 mo
02/03 Ppt 1,000 1,000 0 1 mo
Ppt 100 100 0 1 mo
Ppt 100 100 0 1 mo
Ppt 100 50 0 1 mo
Ppt 50 50 0 1 mo
11/02 (011) 2,500 1,000 0 1 mo
Satisfactory.

===============================================================================
* * * FINANCE * * *
===============================================================================
04/07/2003
Two-year statement comparative:
Interim Fiscal
Sep 30 2000 Dec 31 2001
---------------- ----------------
Current Assets 3,242,396 3,031,488

Current Liabs 390,676 288,123
Current Ratio 8.3 10.5
Working Capital 2,851,720 2,743,365
Other Assets 59,529 8,677
Net Worth 2,911,249 2,752,042
Sales 8,069,630 9,901,768
Long Term Liab 0 0
Net Profit (Loss) 1,625,186 1,450,708
-------- | ------------
|
Cash 2,168,075| Accts Pay 942
Accts Rec 863,413| Accruals 33,489
| Other Curr Liabs 253,692
Integrating
eTravel Services
---------------| ---------------
Curr Assets 3,031,488| Curr Liabs 288,123
|
Fixt & Equip 8,677| COMMON STOCK 16,072
| Shareholder Draw (6,670,912)
| RETAINED EARNINGS 7,956,174
| NET WORTH 1,450,708
|
---------------| ---------------
$9,901,768; operating expenses $8,451,060. Operating income $1,450,708. Net
income $1,450,708.
Statement obtained from March 8, 2002, Financial Statement was received by

fax. Submitted by Kelly S Gaston, Pres. Extent of audit, if any, not indicated.
On Apr 7 2003 attempts to contact principals were unsuccessful.
===============================================================================
===============================================================================


---------------- |----------------
Return of Sales: 14.7 |Return of Sales: 1.8
===============================================================================
===============================================================================
source.
===============================================================================
===============================================================================
Collateral: All Accounts receivable including proceeds and

products - All Inventory including proceeds and
products - All Contract rights including
proceeds and products - All Chattel paper
including proceeds and products - and OTHERS
Integrating
eTravel Services
Type: Original
Sec. party: SUNRISE MEDICAL INC, LONGMONT, CO SUNRISE
MEDICAL CCG INC, STEVENS POINT, WI SUNMED
FINANCE INC, LONGMONT, CO SUNRISE MEDICAL HHG
INC, LONGMONT, CO and OTHERS
Debtor: GSI, PENSACOLA, FL and OTHERS
Filed with: SECRETARY OF STATE/UCC DIVISION, TALLAHASSEE, FL

===============================================================================
===============================================================================
Activity summary
Contractor: YES
Grantee: NO

8(A) firm: N/A
-------------------------------------------------------------------------------
Integrating

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CW GOVERNMENT TRAVEL, INC.

ESTABLISHMENT AND MANAGEMENT OF

GENERAL SERVICES ADMINISTRATION

RESPONSE TO SOLICITATION NUMBER FBGT-CD-030001-N

JUNE 13, 2003

VOLUME 3 – PAST PERFORMANCE

3.0 Past Performance ...................................................................................................................................................................1

3.0 PAST PERFORMANCE (RFP REFERENCE 3.4.2.3; E.6.3)

3.1 Summary of Past Performance

DTR 1 DTR 2 DTR 4 DTR 5 NCR

Small Business Category Opportunity

Small Business Category Opportunity

3.1.2 Travel Management Experience (RFP Reference E.6.3, Factor 2)

Contracting Officer Officer Representative

3.2.2 Carlson Marketing Group, Inc. /Carlson Companies, Inc.

Facsimile: N/A N/A N/A

Northwest Airlines Northwest Airlines Northwest Airlines

Email: N/A N/A N/A

Administrative Contract- Procuring Contracting Contracting Officer's

Administrative Procuring Contracting Contracting Officer’s

Administrative Contracting Procuring Contract- Contracting Officer’s

Administrative Contracting Offi- Contracting Officer's

3.2.7 ImageTag, Inc.

Facsimile: 602-313-5692 602-313-5692 602-313-5692

Name: Steve Tipton Steve Tipton Steve Tipton

Brief description of the effort:

Facsimile: 202-307-1933 913-551-6541

3.3 Dun and Bradstreet/Open Ratings Form

D&B Business Information Report: C W GOVERNMENT TRAVEL INC

Copyright 2003 Dun & Bradstreet - Provided under contract

ATTN: Bob Peterson Report Printed: JUN 11 2003

C W GOVERNMENT TRAVEL INC

This is a single (subsidiary) | D-U-N-S® Number: 02-871-1682

Below is an overview of the company's rating history since 08/21/98:

D&B Rating Date Applied

The Summary Analysis section reflects information in D&B's file as of June 9,

*** Additional Decision Support Available ***

Additional D&B products, monitoring services and specialized investigations

The following information was reported 03/13/2003:

DIRECTOR(S): THE OFFICER(S)

Business started 1997 by parent. 100% of capital stock is owned by parent.

CORPORATE AND BUSINESS REGISTRATIONS PROVIDED BY MANAGEMENT OR OTHER SOURCE

agency which records such data.

Registered Name: C W GOVERNMENT TRAVEL INC

Business type: CORPORATION

Corporation type: PROFIT

Date incorporated: JUN 25 1997

State of incorporation: DELAWARE

Filing date: JUN 25 1997

Where filed: SECRETARY OF STATE/CORPORATIONS DIVISION,

Description: Subsidiary of CARLSON COMPANIES, INC, MINNEAPOLIS, MN

Engaged in travel services specifically to government

Terms are net 30 days. Sells to commercial concerns.

Employees: 800 which includes officer(s).

Facilities: Shares premises in building.

Location: Suburban business section on well traveled highway.

SIC: Based on information in our file, NAICS:

47290105 Ticket offices,

The D&B PAYDEX is a unique, dollar weighted indicator of payment performance

3-Month D&B PAYDEX: 80 | 12-Month D&B PAYDEX: 76

The Payment Summary section reflects payment information in D&B's file as of

Below is an overview of the company's dollar-weighted payments, segmented by

Total Largest W/In Days Slow

* Additional Decision Support Available *

* Additional Decision Support Available *