RESEARCH

Research is a common parlance refers to a search of knowledge. One can also

define research as a scientific and systematic search for pertinent information on a
specific topic. In fact, research is an art of scientific investigation.
Major Definitions:

Acc. to the Advanced Learners Dictionary of Current English: Research

is a careful investigation or inquiry specially through search for new facts in

any branch of knowledge.

Acc. to Redman and Mory: Research is a systematized effort to gain new

knowledge.
Some people consider research as a movement, a movement from the known
to the unknown. It is actually a voyage of discovery. We all possess the vital
instinct of inquisitiveness for, when the unknown confronts us, we wonder
our inquisitiveness makes us probe and attain full and fuller understanding of
the unknown. The inquisitiveness is the mother of all knowledge and the
method, which ma employees for obtaining the knowledge of whatever the
unknown, can be termed as research.

OBJECTIVES OF RESEARCH
The purpose of research is to discover answers to questions through the application of
scientific procedures. The main aim of the research is to find out the truth which is
hidden and which has not been discovered as yet. Though each research study has its
own specific purpose, we may think of research objectives as falling in number of
following broad groupings:

1. To gain familiarity with the phenomenon or to achieve new insights into it

(studies with this object in view are termed as exploratory or formulative
research studies );
2. To portray accurately the characteristics of a particular individual, situation or
a group (studies with this object in view are known as descriptive research
studies);
3. To determine the frequency with which something occurs or with which it is
associated with something else (studies with this object in view are known as
diagnostic research studies);
4. To test a hypothesis of a casual relationship between variables (such studies
are known as hypothesis-testing research studies).

TYPES OF RESEARCH
The basic types of researches are as follows:
(i)

Descriptive vs. Analytical: Descriptive research includes surveys and fact

finding enquiries of different kinds. The major purpose of descriptive
research is description of state of affairs as it exists at present. In social
science and business research we quite often use the term Ex post facto
research for descriptive research studies. The main characteristic of this
method is that the researcher has no control over the variables; he can only
report that what has happened and what is happening. Most ex post facto
research projects are used for descriptive studies in which the researcher
seeks to measure such items as, for example, frequency of shopping,
preferences of people, or similar data. Ex post facto studies include
attempts by researchers to discover causes even when they cannot control

the variables. The methods of research utilized in descriptive research are

survey methods of all kinds, including comparative and correlational
methods. In analytical research, on the other hand the researcher has to
use facts or information already available, and analyze these to make a
critical evaluation of the material.
Applied vs. Fundamental: Research can either be applied (or action)

(ii)

research or fundamental (to basic or pure) research. Applied research aims

at finding a solution for an immediate problem facing a society or an
individual business organization, whereas fundamental research is mainly
concerned with generalisations and with the formulations of a theory.
Gathering knowledge for knowledges sake is termed pure or basic
research. Research concerning some natural phenomenon or relating to
pure mathematics are examples of fundamental research. Similarly,
research studies, concerning human behaviour carried on with a view to
make generalisations about human behaviour, are also examples of
fundamental research, but research aimed at certain conclusions facing a
concrete social or business problem is an example of applied research.
Research to identify social, economic or political trends that may affect a
political institution or the copy research or the marketing research are
examples of applied research. Thus, the central aim of applied research is
to discover a solution for some pressing practical problem, whereas basic
research is directed towards finding information that has broad base of
applications and thus, adds to the already existing organised body of
(iii)

scientific knowledge.
Quantitative vs. qualitative: Quantitative research is based on the
measurement of quantity or amount. It is applicable to phenomena that

can be expressed in terms of quantity. Qualitative research on the other

hand, is concerned with qualitative phenomenon, i.e., phenomena
relating to or involving quality or kind. For instance, when we are
interested in investigating the reasons for human behaviour (i.e., why
people think or do certain things), we quite often talk of Motivation
Research, an important type of qualitative research. This type of
research aims at discovering the underlying motives and desires, using
in depth interviews for the purpose. Other techniques of such research
are word association tests, sentence completion tests, story completion
tests and similar other projective techniques. Attitudes or opinion
research i.e., research designed to find out how people feel or what
they think about a particular subject or institution is also qualitative
research. Qualitative research is specially important in the behavioural
sciences where the aim is to discover the underlying motives of human
behaviour. Through such research we can analyse the various factors
which motivate people to behave in a particular manner or which
make people like or dislike a particular thing. It may be stated,
however that to apply qualitative research in practice is relatively a
difficult job and therefore, while doing such research, one should seek
(iv)

guidance from experimental psychologists.

Conceptual vs. Empirical: Conceptual research is that related to some
abstract idea(s) or theory. It is generally used by philosophers and
thinkers to develop new concepts or to reinterpret the existing ones. On
the other hand, empirical research relies on experience or observation
alone, often without due regard for system and theory. It is data based
research coming up with conclusions which are capable of being

verified by observation or experiment. We can also call it as

experimental type of research. In such a research it is necessary to gat
at facts firsthand, at their source, and actively to go about doing certain
things to stimulate the production of desired information. In such a
research the researcher must first provide himself with a working
hypothesis or guess as to the probable results. He then works to get
enough facts to prove or disprove his hypothesis. He then sets up
experimental designs which he thinks will manipulate the persons or
the materials concerned so as to bring forth the desired information.
Such research is thus characterized by the experimenters control over
the variables under the study and his deliberate manipulation of one of
them to study its effects. Empirical research is appropriate when proof
is sought that certain variables affect others in some way. Evidence
gathered through experiments or empirical studies is today considered
to be the most powerful support possible for a given hypothesis.

THE TYPE OF RESEARCH USED IN THIS SURVEY IS THE

DESCRIPTIVE TYPE OF RESEARCH.

RESEARCH METHODOLOGY
Research Methodology is a way to systematically solve the research problem.
It may be understood as a science of studying how the research is done systematically.
In it we study the various steps that are generally ado[ted by a researcher in studying
his research problem along with the logic behind them. It is necessary for the

researcher to know not only the methods/techniques but also the methodology.
Researcher not only need to know how to develop certain indices or tests, how to
calculate mean, the mode, the median or the standard deviation or chi square, how to
apply particular research techniques, but they also needs to know which of these
methods or techniques are relevant and which are not, an what would they mean and
indicate and why. Researchers also need to understand the assumptions underlying
various techniques and they need to know the criteria by which they can decide that
certain techniques and procedures will be applicable to certain problems and others
will not. All this means that it is necessary for the researcher to design his
methodology for his problem as the same may differ from problem to problem.
From what has been stated above, we can say that research methodology has
many dimensions and research methods do constitute a part of the research
methodology. The scope of research methodology is wider than that of research
methods. Thus, when we talk of research methodology we not only talk of the research
methods but also consider the logic behind the methods we use in the context of our
research study and explain why we are using a particular method or technique and
why we are not using others so that research results are capable of being evaluated
either by the researcher himself or by others. Why a researcher study has been
undertaken, how the research problem has been defined, in what way and why the
hypothesis has been formulated, why data have been collected and what particular
method has been adopted, why particular technique of analysing data has been used
and a host of similar other questions are usually answered when we talk of research
methodology concerning a research problem or study.

RESEARCH DESIGN
Descriptive research studies are those studies are those studies which are
concerned with describing the characteristics of a particular individual, or of a group.
Studies concerned with specific predictions, with narration of facts and characteristics
concerning individual, group or situation are all examples of descriptive research
studies. Most of the social research comes under this category.
From the point of view of the research design, in descriptive research the
researcher must be able to define clearly, what he wants to measure and must find
adequate methods for measuring it along with a clear cut definition of population he
wants to study. Since the aim is to obtain complete and accurate information in the
said studies, the procedure to be used must be carefully planned. The research design
must make clear provision for protection against bias and must maximise reliability,
with due concern for economic completion of the research study. The design in such
study must be rigid and not flexible and must focus attention on the following:
(a) Formulating the objective of the study (what the study is about and why is it
being made?)
(b) Designing the methods of data collection (what techniques of gathering data
will be adopted?)
(c) Selecting the sample (how much material will be needed?)
(d) Collecting the data (where can the required data be found and with what time
period should the data be related?)
(e) Processing and analysis of the data.
(f) Reporting the findings.

(A) OBJECTIVES OF THE STUDY

The main objective of the study is to analyze and examine level of job
satisfaction among the employees of Grasim Industries Ltd. Staple Fibre Division,
Nagda and to know the problems faced by the employees of the various departments
at various levels.
The specific objectives are as follows:

To present a profile of the organisation and its organizational structure etc.

To examine the age group of the employees working in the organisation.

To observe the service period of various employees in the organisation.

To observe the level of satisfaction among the employees relating to the

various facilities provided by the organisation to its employees at the work
place.

To identify the extent of job satisfaction in the employees of the organisation

and its impact on the job.

To evaluate the working environment and working conditions in the

organisation.

To examine the level of satisfaction regarding the remuneration given to the

employees of organisation.

To examine the level of satisfaction regarding the safety measures given to the
employees of organisation

To examine the level of satisfaction regarding the support and co operation

provided by the senior authorities and management to the employees of the
organisation

To examine the level of satisfaction regarding the training and promotion

opportunities provided to the employees by the organisation.

To examine if the relations among the employees are courteous or not.

To examine whether the employees are able to keep their ideas and
suggestions in front of seniors without any fear and hesitation or not.

To analyze if timely actions are taken on their suggestions and grievances or

not.

To examine the extent of job security among the employees.

To examine what motivates employees the most to do their jobs more

efficiently.

To suggest suitable measures to improve the overall satisfaction of employees.

(B) DESIGNING THE METHODS OF DATA COLLECTION

(a) Primary Data
Schedules have been used in this study as a method of collecting primary data
data. This method is adopted in this case because the education level of the blue collar
employees in the organisation is not very high, it becomes difficult for them to read
and understand the meaning of the questions, so the enumerator explains them the
question and fills their feedback in the form.

What is a schedule
A schedule is a proforma containing a set of questions which is filled by the

enumerators who are specially appointed for the purpose. These enumerators along
with schedules go to the respondents (employees in this case), put to them the
questions from the proforma in the order the questions are listed and record the replies
in the space meant for the same in the proforma. In certain cases schedules may be
handed over to respondents and enumerators may help them in recording their
answers in various questions in the said schedules. Enumerators explain the aims and
objects of the investigation and also remove the difficulties which any respondent
may feel in understanding the implications of a particular question or the definition or
concept of difficult terms.
This method of data collection is very useful in extensive enquiries and can
lead to fairly reliable results. It is, however, very expensive and is usually adopted in
investigations conducted by government agencies or by some big organisations.
(b) Secondary Data

For collecting the secondary data, help is taken from various books, magazines,
journals and various websites on the internet.

(C) SAMPLE DESIGN

What is a sample survey?

When field studies are undertaken in practical life consideration of time and

cost almost invariably lead to a selection of respondents i.e., selection of only a few
items. The respondents selected should be as representative of the total population as
possible in order to produce a miniature cross section. The selected respondents
constitute what technically is called a sample and the selection process is called
sampling technique.
The survey so conducted is known as sample survey.

Defining the Universe

All items in any field of enquiry constitute a Universe or Population.

In case of Grasim Industries Ltd. (Staple Fibre Division) Nagda, M.P. the total
number of employees working in the organisation constitute the Universe or the
Population of the organisation.
The details of total number of employees working in this organisation are as
follows:
1. Staff 459 employees (approx.)
2. Permanent workers 1980 employees (approx.)
3. Contract labours 3200 employees (approx.)

Type of Employee
459
3200

Staf
1980

Permanent Workers
Contract Labours

Source List
It is also known as sampling frame from which sample is to be drawn. It

contains the names of all the items of a universe (in case of finite universe only). Such
a list should be comprehensive correct reliable and appropriate. It is extremely
important for the source list to be as representative of the population as possible.

Sample Size

In this survey the sample selected from various departments is as follows:

1.
2.
3.
4.
5.
6.
7.
8.

After Treatment Department 15 respondents

Spinning Department 15 respondents
Viscose Department 15 respondents
Power Control Department 10 respondents
CS2 Department 15 respondents
Auxiliary Department 15 respondents
Industrial Relations Department 10 respondents
Security Department 5 respondents

No. Of Respondents
10

SPG

15

VISCOSE

15

15
15

AFT

10

15

PC
CS2
AUX
IR
SECURITY

Type of Sampling
In this study, the Probability Sampling technique has been used.

Probability sampling is also known as random sampling or chance sampling.

Under this sampling design, every item of the universe has an equal chance of
inclusion in the sample. It is, so to say, a lottery method in which individual units are
picked up from the whole group not deliberately but by some mechanical process.
Here it is blind chance alone that determines whether one item or the other is selected.
The result obtained from can be assured in terms of probability i.e., we can measure
the errors of estimation or the significance of results obtained from the random
sample, and this fact brings out the superiority of the random sampling design over
the deliberate sampling design.
Random sampling ensures the law of Statistical Regularity which states that
if on an average the sample chosen is a random one, the sample will have the same
composition and characteristics as the universe. This is the reason why random
sampling is considered as the best technique of selecting a representative sample.

(D) COLLECTING THE DATA

Period and Place of collecting data
For collecting the data the enumerators had to go to the workplace of the
employees and manage to ask them the questions whenever they got free time from
their jobs. It was not an easy task to collect the data as the employees were very busy
with their jobs and did not have much time to entertain the enumerators.
The plant is completely equipped with heavy machineries and little
irresponsibility with the job may lead to hazardous results that is why it was tough for
the employees to get away from their jobs but they co-operated with the enumerators
and provided them with whatever inputs they desired.
The questions were asked to them about the experience of their all over
service period and the conditions existing at present in the organisation. The
suggestions were also asked to them if they wanted any changes in the various
amenities and facilities provided by the organisation or if they wanted any new
facilities to be introduced in the organisation. The response of the employees was
found to be very friendly and co-operative.

(E) DATA PROCESSING AND ANALYSIS

Data, which is gathered by administering questionnaires, was processed in

simple manner to determine the level of satisfaction among employees. Every
response was assigned some score based on this overall satisfaction level was
determined.
Data collected is carefully tabulated and analyzed by using satisfaction
methods and also various graphs are used.

DATA ANALYSIS
In order to do the work properly, an insight about the organization and the

employees was necessary. For this purpose an extensive study was initially done
about the Employee Satisfaction. After the initial study, the survey was started in
order to get the questionnaire filled by them.
On the basis of the information collected in the interviews from the
respondents and schedules filled by them, certain findings were made on the basis of
which some recommendations too were given to the organization so as to improve the
level of satisfaction of their employees. These findings and recommendations would
go a long way of satisfaction and service in order to retain the employees in the
organisation. They also point the aspect in which the organization is lacking and need
to improvise upon as well as the aspect, which are its plus point and which can really
help in future.

Tools for analysis

Researcher has identified suitable statistical and analytical software after gathering of
data. Researcher has used Microsoft EXCEL software to analyse the data and other
suitable statistical tools were also used for the purpose of data analysis process.

Limitations of the study

1. The sample size taken for the survey is very less when compared to the whole
universe due to lack of time and resources.
2. Biasness of respondents can be other constraints for researcher.

ANALYSIS AND INTERPRETATION

Table and graph showing tenure of respondents in the organisation:
Table: 1
Tenure of respondents

Percentage

Less than 5 years

5 - 10 years
10 - 15 years
15 - 20 years
More than 20 years
Total

10
10
20
60
100

Graph: 1

Tenure of Employees
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing the age group of the employees in the organisation:
Table: 2
Age Group

Percentage

Less than 20 years

21 - 30 years
31 - 40 years
41 - 50 years
More than 50 years
Total

10
10
20
60
100

Graph: 2

Age Group
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the salary paid to the
employees:
Table: 3
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 3

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the incentives given to the
employees:
Table: 4
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 4

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the fringe benefits given to the
employees:
Table: 5
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 5

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the trainings and promotions
given to the employees:
Table: 6
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 6

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the opportunities given to the
employees to express their ideas freely :
Table: 7
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 7

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the actions taken on the ideas
and suggestions given by the employees:
Table: 8
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 8

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the working hours decided by
the organisation:
Table: 9
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 9

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the behaviour and cooperation of the co-workers:
Table: 10
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 10

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the drinking water facilities in
the workplace:
Table: 11
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 11

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the toilet facilities in the
workplace:
Table: 12
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 12

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the electricity facilities in the
workplace:
Table: 13
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 13

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the maintenance of machinery
at the workplace:
Table: 14
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 14

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the cleanliness at the
workplace:
Table: 15
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 15

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the telephone facilities at the
workplace:
Table: 16
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 16

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the canteen facilities at the
workplace:
Table: 17
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 17

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the conveyance facilities at the
workplace:
Table: 18
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 18

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the fire brigade and
ambulance facilities at the workplace:
Table: 19
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 19

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the safety training and safety
instruments provided to the employees:
Table: 20
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 20

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the loan facilities provided to
the employees:
Table: 21
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 21

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the Grasim Co-operative
Society facility given to the employees:
Table: 22
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 22

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the company accommodation
provided to the employees:
Table: 23
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 23

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the schools and Grasim Club
facility provided to the employees:
Table: 24
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 24

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the behaviour of officers and
higher authorities to the employees:
Table: 25
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 25

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with being able to keep problems
and grievances in front of higher authorities without any fear or hezitation:
Table: 26
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 26

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the timely actions taken by the
management to resolve the grievances of employees:
Table: 27
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 27

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the behaviour of their
immediate senior to the employees:
Table: 28
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 28

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the proper communication of
information to the employees:
Table: 29
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 29

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the safety of job in the
employees:
Table: 30
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 30

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the amount of responsibilities
given to the employees in their job:
Table: 31
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 31

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the achievable targets
assigned to the employees in their job:
Table: 32
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 32

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the contribution of job
towards feeling pride and accomplishment in the employees:
Table: 33
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 33

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the assignment of job
according to the qualifications and skills to the employees:
Table: 34
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 34

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction about being used to the fullest
capabilities in the job:
Table: 35
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 35

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the impact of their job on the
success of the company :
Table: 36
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 36

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction with the job not being repetitive
and boring:
Table: 37
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 37

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing level of satisfaction about not being in search of new
job and complete satisfaction with this job:
Table: 38
Level of Satisfaction

Percentage

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly Dissatisfied
Total

10
10
20
60
100

Graph: 38

Satisfaction
10
8
6
4
2
0

Analysis:
Interpretation:

Table and graph showing what encourages employees the most to do their work
more efficiently:
Table: 39
Level of Satisfaction

Percentage

Leadership Style
Reward System
Type of Work
Organisational Environment
Others
Total

Graph: 39

Encouragement
10
8
6
4
2
0

Analysis:
Interpretation:

10
10
20
60
100