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Questionnaire from HRM Department SBP

Q. 1 What are the major functions performed by your


HRM department?

HRM deals with recruitment and selection,


performance analysis, manpower planning,
career development, compensation and
benefits, regulation and compliance of
law.

Q. 2 What is the core competency (main strength) of


your HRM department?

Forest ring Employee Organization


relationship

Q. 3 To what extent Globalization is affecting your


HRM policies?

Being central bank SBP has to keep up


with the international policies as our
applicable in other central banks.

Q. 4 How much rapid change in technology has


affected your HRM policies.

Not much

Q. 5 What are your management policies that are


affected due to workforce diversity?

SBP has workforce diversity. But when they join


the organization they are only Employees of SBP
and every one have to follow same rules ,same
procedures so no management policy is effect
due to workforce diversity until there is a special
case.Males are supposed to respect females etc
Q. 6 How you manage workforce diversity?

The rules made are for all employees .no


discrimination is based in this case. so all
employees have same rules regulations
irrespective of male ,female ,or their religion
,culture etc.

Q. 7 To what extent your organization follows ethics?


How?

All the employees and managers are following


ethics like respect each other, help in difficult
situation .Cultural and social ethics are also
followed until they violate the rules of SBP.

Q. 8 How Government rules and labour unions are


affecting your management policies?

Yes, the labour unions have high influence


on management policies. Negotiations are
always in process prior to any policy
change.

Q. 9 Does SBP provide equal employment


opportunities? How?

SBP provides equal employment


opportunities by allocating quota
basis(Search from net)

Q. 10 Do you have quota for


minorities/females/disabled people or you hire
only qualified applicants irrespective that it
belongs to which group?

Quota is specified(Search quota from net)

Q. 11 What type of information you include in


employee personnel file and under what
conditions it is available to the employee for
checking/reading it?

Documents are available. All educational


qualifications, necessary for any up
gradation.All the notices ,promotion
orders ,disciplinary warnings are
maintained in it. employee can check his
file in HRM Dept

Q. 12 Does your organization use drug and honesty


test before hiring the employees?

Employee undergoes medical test only no


drug and honesty test

Q. 13 What are the basic disciplinary rules that all


employees have to follow?

Come on time,well dress up ,respect each


other ,no somking ,no noise ,give respect to
customers etc are followed in SBP(Search from
net)

Q. 14 In Case any employee violates discipline, what


kinds of actions are taken (written verbal
warning, written warning, suspension,
dismissal)?

First verbal warning then written warning.


On evidence(Proof), suspension &
dismissal depending on the situation.

Q. 15 What is the process through which employees


can make complaints regarding any matter?

Can write application to HRD Director


Directly or to their mangers .
Q. 16 Do you have established HRIS (Human Resource
information system)? What kind of information
you include in it?

Yes.It contains All employee related data


etc their
education,experience,training,performanc
e,post,expected promotion etc is inclided
in HRIS

Q. 17 How you prepare replacement chart (succession


planning) and what is the importance of that?

It is in process .not implemented

Q. 18 What is process of preparing Job Description and


Job Specification in SBP?

A format is prepared and sent to


departments. Departments fill their Joint
Director & Senior joint Director of the
positions in their departments.

Q. 19 How government affects your recruitment


process?

No influence of Government on
recruitment process except position of
Governor or in any other special case

Q. 20 Which of the following resources you follow for


recruitment?

a. Internal search

b. Advertisements

c. Cyberspace Recruiting

Q. 21 Do you hire temporary, Leased and Contractual


employees as well? When and why?
Daily wafe employees are also hired.no
lease employees .Contractual employees
are hired for certain positions for which
permanent employees are not available or
for specific projects for limited time
duration.

Q. 22 What is your process of selecting the


candidates?

Entry test, group discussion(Behavior test)


& Interview.

Q. 23 What types of tests are taken from candidates?

Knowledge based only

Q. 24 Do you conduct background investigation and


medical test before giving the job to the
candidate?

Only Medical test and background


investigation if something or record look
fictitious.

Q. 25 Do the interview is taken by Individual Person or


group of People?

Group of 4-5 directors/panel interview

Q. 26 Do you think your process of selection is reliable


and valid? How?

Entry test is done by one particular


organization(Search from net) difficulty
level is same every time.And every time it
selects capable candidates so it is reliable
and valid.

Q. 27 How you help new employees to adjust to the


environment of SBP?
SBP Conduct organization orientations &
then department orientation.IN early
stages employees are in process of job
rotatation which help in Adjusting to the
environment and rules of SBP.

Q. 28 How you conduct new employee orientation?

Presentation sessions by different


department’s representatives

Q. 29 What is the role of CEOs and HRM in the


Orientation of new employees?

HRM ensures department and organization


orientation of new employees.

Q. 30 Do you give training to the new employees on


the job or off the job?

Ample training opportunities are produced


to new employees.Their is our training
institute(Search from net) which gives
training.In early stages it is of the job and
then on the job through job rotation.

Q. 31 Through Which process you develop the


employees?

a. Job Rotation

b. Assistant to positions

c. Outdoor training

Q. 32 How you evaluate the results of training and


development program?

a. Post -training performance method

Q. 33 How you try to maintain a work/life balance in


your employee’s life?
No late sittings. Work balance is
maintained.No overtime in general but in
special cases if required.70 paid leaves are
given to employees in a year.

Q. 34 How many hours a permanent full time


employee works in a weak?

40-43 Hours depend upon season

Q. 35 How much paid and medical leaves are given to


the employees in a year?

70 paid leaves.52 medical leaves no casual


leaves.

Q. 36 What type of facilities you provide to the


employees on the job (e.g. health insurance,
social security etc?

Group term insurance, provident fund,


Gratuity fund

Q. 37 What type of benefits you provide to your


employees after retirement?

Access to medical facilities. Gratuity fund


and monthly pension.In case of death of
employee free education is given to
children. Till 2003 one child of dead
employee is hired but now it is removed.

Q. 38 What precautions are taken to provide secure


environment to the employees?

Strict rules and adjustable environment


especially respect for females etc( Search from
net)

Q. 39 How much you involve your employees in


decision-making? In Which type of decisions?
Decisions are made by the Government,
governor state bank and higher management.
the decision making is centralized.Emplyoess
are not invoved in any type of decision making.
Govt rules are implemented state away.

Q. 40 What employees benefit are given during the


job?

Medical loans,medical leave,paid leaves


.zero interst lone etc

Q. 41 How you evaluate the performance of an


employee e.g. 360 Feedback etc?

Through performance management system

Q. 42 How you help your employees in career


management?

By providing training and funding


certifications .To some employees depend
upon case is given special training
etc.Give them opportunity for further
learning if it is supposed to be requird
according to management needs.

Q. 43 How you decide the salary of a particular job?

according to salary scales of different


grades

Q. 44 Do you think that your organization follows


ethics? How?

Ethics like respect for old people, females


etc, and social ethics are followed in SBP
by all employees and officers. Most of the
ethics are converted into rules which are
strictly followed in SBP (Search and give
examples)

Come on time, no leave without prior notice, no


smoking ,no entrance of any friend family
member without permission etc

Other Information

Neccesary expenses incurred by higher staff is


paid back by SBP.Up to 2 hours overtime is
without any addition in pay weekly.if overtime is
increased by 2 hours per week then it is paid.In
cas employee is late 3 times .his one paid leave
is deducted.

SELection process .knowledgable test,(Behaviur


interview)group discussion ,final interview by
panel of 4 to 6 employees ,medical test ,job
offer. Promotion of employees start after 3
years.

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