Installation Manual: MP Is A Trademark of Técnica Aplicada Internacional, S.A. de C.V

Installation
manual
MP is a trademark of Tcnica Aplicada Internacional, S.A. de C.V.

Copyright
TECNICA APLICADA INTERNACIONAL, S.A. DE C.V.

Av. Reforma No. 7 Desp. 504
Col. Ciudad Brisa
C.P. 53280 - Naucalpan, Edo. de Mxico
MEXICO
Phone/Fax #: (52-55) 5364-5694 5364-5693 5364-5661 5364-5657
Website: http://www.mpsoftware.com.mx
Printed in Mexico
February 12, 2016
Contents
1. ABOUT THIS MANUAL ............................................................................................... 1
2. SENTINEL HASP KEY ................................................................................................ 2
SENTINEL HASP KEY SL AND HL INSTALLATION .......................................................................... 2
THE SENTINEL HASP LICENSE ADMINISTRATOR (SENTINEL ADMIN CONTROL CENTER) ...... 9
3. INSTALLATION OF THE MP VERSION 9 ................................................................. 11

SINGLE-USER INSTALLATION ....................................................................................................... 11
NETWORK INSTALLATION ............................................................................................................. 13
Installation on a server ............................................................................................................. 13
Installation on a workstation .................................................................................................... 15
MODIFYING, REPAIRING, OR REMOVING A PROGRAM INSTALLATION .................................... 18
4. WORKSTATIONS MANAGER ................................................................................... 21

Removing workstations ............................................................................................................ 21
5. MP UPDATE SERVICE ............................................................................................. 23

INSTALLATION ................................................................................................................................ 24
Installing the service................................................................................................................. 25
Setting up the Support Center ................................................................................................. 27
6. MAINTENANCE REQUESTS VIA INTRANET/INTERNET.......................................... 28

LOCAL INSTALLATION (INTRANET) .............................................................................................. 29
Setting up the Requests Manager ........................................................................................... 30
INSTALLING THE REQUESTS SERVICE IN THE WEBSITE OF THE COMPANY (INTERNET) .... 31
Installation of the Requests Service in the IIS server of my company .................................... 31
Setting up the Requests Manager ........................................................................................... 39
7. ONCE THE PROGRAMS ARE INSTALLED............................................................... 41

Practical video course .............................................................................................................. 41
Creating databases and users ................................................................................................. 41
APPENDIX A. SENTINEL HASP HL KEY INSTALLATION ............................................. 42

SENTINEL HASP HL PRO KEY (SINGLE USER) ............................................................................ 42
SENTINEL HASP HL NET KEY (NETWORK) .................................................................................. 42
APPENDIX B. INSTALLATION OF THE REQUESTS SERVICE IN AN EXTERNAL

PROVIDER SERVER .................................................................................................... 44
1. ABOUT THIS MANUAL
1 About this manual

This manual covers the installation of the following programs:
MP version 9 Basic edition

MP version 9 Professional edition
MP version 9 Enterprise edition
Regardless of the MP version you have purchased, the installation process for the various versions
remains the same.
During installation, a screen will appear at some point showing all the programs and modules that
may be installed. The programs and modules available for installation will depend on the MP
version purchased by you.
The programs and/or modules are as follows:
MP
Spare Parts Inventory
Tools Tracker
Databases and Users Manager
Workstations Manager
Maintenance Requests
Request Notification
Request Manager
Video Courses
MP Update Service
2. SENTINEL HASP KEY
2 The SENTINEL HASP key

The main function of the SENTINEL HASP key is allowing the access to the programs of the MP,
because it contains all the licenses of use of the programs.
The MP programs includes any of the next SENTINEL HASP keys:
SENTINEL HASP SL key single-user version or net version (virtual key)

SENTINEL HASP HL key pro version single-user (purple USB dongle)
SENTINEL HASP HL key net version (red USB dongle)
NOTE! The evaluation programs do not require a SENTINEL HASP key. When running the
evaluation programs for the first time, it will be necessary to provide the required information in
order to run the MP.
SENTINEL HASP KEY SL AND HL INSTALLATION

In order to operate the MP programs is necessary to install correctly the SENTINEL HASP SL or HL
key.
Next it is described the procedure to install and activate the SENTINEL HASP SL key. If you are the
owner of a SENTINEL HASP HL key, please refer to Appendix A. SENTINEL HASP HL key
installation (p. 42).
Guide for installation and activation of the SENTINEL HASP SL key
Single-user
Network
Workstation
Server
Clients (workstations)
Install and activate Install and activate Setup the SENTINEL HASP License
the SENTINEL HASP the SENTINEL HASP Administrator. (p. 9)
SL key following the SL key following the
IMPORTANT! The SENTINEL HASP
next procedure
next procedure.
key must not be installed in the client
computers. The procedure for the installation
and activation of your SENTINEL HASP SL
key can only be performed once, so you
must execute this procedure only in the
computer destined to be the MP license
server.
Requirements for the installation and activation of the SENTINEL HASP SL key:
Have internet access in the computer where the key will be installed (for online installation).
Login with an account with administrator privileges.
Compatible Windows versions:
Windows XP (X86) SP3, Windows XP (X64) SP2, Windows Vista SP2, Windows 7 SP1,
Windows 8.1 SP1, Windows 10, Windows Server 2003 SP2, Windows Server 2008 SP2,
Windows Server 2008 R2 SP1, Windows Server 2012 R2 y Windows 7 SP1 Embedded
standard (x86).
The procedure for the installation and activation of your SENTINEL HASP SL key can only be
performed one time, for this reason we strongly recommend to perform the next procedure only in
the computer destined to be the MP license server.
MP Single User. The key must be installed in the same computer where the MP programs
will be installed.
MP Net. The computer where the key will be installed (server or any other computer) should
be always on and with active communication with the network for the users (client
computers) to be able to access the MP programs.
Once you have chosen the computer where the SENTINEL HASP SL key will be installed and
activated, perform the next steps:
1.
Download and execute the file MPsetupHASP_EN.exe, available in our downloads section.
http://support.mpsoftwarecmms.com/mp_descargas.html. This file can also be found inside
the installation package of the MP programs or in the folder Soporte inside the folder of
installation of the MP programs.
2.
Verify that the computer has the Java complement version 8 update 65 or higher, click
Verify.
If you do not have the required Java version installed, you can download it from the official page
www.java.com.
IMPORTANT! Before you proceed you must be sure that the computer has the required Java
complement installed, otherwise the installation process of the SENTINEL HASP SL key will fail
and it will be necessary to contact our technical support team for assistance to retrieve your key.
3.
Install the SENTINEL HASP License Administrator and the drivers that allow the
communication with the SENTINEL HASP SL key in the computer clicking Install.
4.
Click Activate.

5.
The website for the activation of your SENTINEL HASP SL key will be opened. Type your
Product Key and click Login.
NOTE! Your Product Key number was sent to you previously by e-mail. If you have not received
your Product Key number, please ask for it to ventas@mpsoftware.com.mx.
6.
Click Online activation to activate your SENTINEL HASP SL key.

7.
Following, a message of confirmation will appear related to the execution of the Sentinel
EMS application. Check the box Do not show this again for apps from the publisher and
location above and click Run.
8.
Click Yes to install the Sentinel LDK components and wait until the installation completes.

9.
Once the installation of the Sentinel LDK components finishes click Accept.
10.
Close your browser and click again Activate, type again your Product Key and click Login.
11.
In case the following message appears, click Allow to give permission to the website to
execute the Java complement. (The format of this message may vary depending on the
web browser you have. (e.g. Google chrome, Internet Explorer, Mozilla Firefox, Edge, etc.)

12.
Wait until the activation of your SENTINEL HASP SL process end.
13.
Your SENTINEL HASP SL key has been correctly activated. Click Close. Next, you can
close your web browser and start with the installation of your MP programs.
14.
To finish, validate the correct installation and activation of the SENTINEL HASP SL key.
Browse http://localhost:1947, click Sentinel Keys and verify the existence of your key.
The next step is install the programs as described in the chapter 3. Once installed, you will be able
to run them and begin to work.
In general, when running the programs MP, Spare Parts Inventory or Tools tracking, these
automatically search and find the location of the SENTINEL HASP key. Nonetheless, sometimes
the programs cannot locate the keys automatically. In this cases it is necessary to configure some
parameters of the SENTINEL HASP Licenses Administrator to specify manually the location of your
SENTINEL HASP keys.
THE SENTINEL HASP LICENSE ADMINISTRATOR

(SENTINEL ADMIN CONTROL CENTER)
The SENTINEL HASP License Administrator is a standalone program that performs as a link
between the SENTINEL HASP key (SL or HL) and the MP programs. In other words, in order to run
the MP programs, it is necessary to have installed and correctly configured the SENTINEL HASP
License Administrator.
The SENTINEL HASP License Administrator is installed automatically when the MP programs are
installed in the workstations or clients.
Configuration of the SENTINEL HASP License Administrator for network

clients (MP workstations)
keys.
To configure the SENTINEL HASP Licenses Administrator, follow the next steps:
1.
From menu Start > Programs > MPsoftware > HASP Utilities, execute the SENTINEL
HASP Admin Control Center. Your default web browser will browse the SENTINEL HASP
Admin Control Center.
2.
Inside the SENTINEL HASP Admin Control Center, click Configuration > Access to Remote
License Managers.
10

3.
Verify the option Broadcast Search for Remote Licenses is unmarked.
4.
Activate the checkbox Aggressive Search for Remote Licenses.
5.
In Remote License Search Parameters, type the IP or server name where the SENTINEL
HASP key is installed.
6.
Click Submit to save the changes in the configuration.
7.
To confirm that the SENTINEL HASP key has been found, inside Sentinel keys option, the
information of the SENTINEL HASP key must be shown. (The information may appear after
a few seconds).
3. INSTALLATION OF THE MP VERSION 9
3 Installation of the MP version 9

The program files are delivered in an executable format that will unzip during the installation
process. Therefore, in order for the programs to be run on the computer, you must first run the
setup program.
This chapter covers the following procedures:
Single-User Installation: This is used when the Single-User version of the program has been
purchased and shall be installed on a single PC where no programs or databases will be
shared with other users.
Installation on a server: This is used when the network version of the program has been
purchased and shall be installed on a server where programs and databases will be shared
with other users.
Installation on a workstation: This is used when the network version of the program has
been purchased and it has been previously installed on a server. This installation sets up
each workstation to be able to run each program and share the databases located on the
server with other users.
SINGLE-USER INSTALLATION
Minimum Hardware Requirements
32/64bit operating system
Windows 2000/XP/Vista/Windows 7/Windows 8
Processor
Pentium III 800 MHz or higher
RAM memory
Windows 2000/XP: 256 MB (512 MB or higher
recommended
Windows Vista /Windows 7/ Windows 8: 1 GB (2 GB or
higher recommended)
Disk space
500MB (with video courses installed)
130MB (with no video courses installed)
Monitor
1024x768 pixel resolution, high-density color
NOTE! Before starting the installation process, make sure to login with an account with
administrator privileges.
12

Once you have correctly installed and activated your SENTINEL HASP key, install the MP following
these steps:
1.
Download and run the MP version 9 installation package.
NOTE! The link for downloading the installation package of the MP version 9 was sent to you
previously for e-mail, if you do not have this e-mail at this moment, you can download the
installation file from our downloads section, selecting the edition of the program related to your
purchase. http://support.mpsoftwarecmms.com/mp_descargas.html
2.
Click Install MP and follow the instructions displayed on screen.
NOTE! During the installation process, a similar screen to the following will be displayed. There
you can choose the programs and/or modules you want or do not want to be installed.

1. Choose the application you want
or do not want to install. You may
also choose any of its modules
separately.
13
2. A short description
of the selected
module appears on
the right-hand side.
3. Select the
appropriate option
to install or not to
install the module.
NETWORK INSTALLATION
There are two steps to be followed for the network installation:
First. The MP setup should be performed in a shared folder on a server (refer to Installation on a
Server later in this chapter).
Second. From the shared folder on the server, users should run the setup on their own
workstations (refer to Installation on a Workstation later in this chapter).
Installation on a server
Minimum Hardware Requirements on the server
Windows Server 2000/2003/2008/2012
Processor
RAM memory
512 MB (2 GB or higher recommended)
Disk space
240 MB
To install the programs on a server, you need to have complete network access privileges. The
network installation should be executed by the network administrator.
14

Programs need not necessarily to be installed on the network server; they can be installed on any
PC accessible to all users who will use the programs.
The computer where the programs are to be installed should be continuously turned on, so that
the network-connected Workstations can have access to the programs and shared databases at
all times.
these steps:
1.
installation file from our downloads webpage selecting the edition of the program related to your
2.
Click the MP Install button, select Server option and follow the on-screen instructions.
NOTE! During the installation process a screen will display where you can select a Complete
installation of the MP programs, or perform a Personalized installation. If you choose a
Personalized installation, another screen will appear where you will be able to select the programs
do you wish to install and which programs you do not want to install.

separately.
15
2. A short description of
the selected module
appears on the righthand side.
3. Select the
appropriate option
install the module.
Installation on a server does not create any groups or shortcuts to the programs in the computer.
In order to operate the programs, you need to make an installation on each computer where the
programs are to be operated, by following the next procedure.
Installation on a workstation
Minimum Hardware Requirements on the workstation
Windows 2000/XP/Vista/Windows 7/Windows 8
Processor
RAM memory
Windows 2000/XP: 256 MB (512 MB or higher
recommended
Windows Vista /Windows 7/ Windows 8: 1 GB (2 GB or
higher recommended)
Disk space
500MB (with video courses installed)
130MB (with no video courses installed)
Monitor
1024x768 pixel resolution, high-density color
Installation on a Workstation is only executed when programs have been previously installed on a
server.
Installation on workstations should be individually performed on each PC that will use the
programs from the network. Even if the programs shall be operated by the same server, the
installation should also be locally conducted.
16

The folder where the MPsofware programs had been installed on the network (e.g.
\\SERVER\MPsoftSv or F:\MPsoftSv) shall be completely accessible for the workstations, that
means, the program folder must be shared throughout its levels with total access (Full Control) to
all users who will access the program.
NOTE! Before starting the installation process, make sure to login with an account with
administrator privileges.
these steps:
1.
2.
Click Install MP and select the Client option.

3.
Locate and select the folder on the server where the MP was previously installed (e.g.
\\SERVER\MPsoftSv) and click Accept.
4.
Follow the on-screen instructions.
17
NOTE! During installation process, a screen similar to the following is displayed. There you can
choose the programs and/or modules you want or do not want to be installed.
keys. Please refer to Configuration of the SENTINEL HASP License Administrator for network
clients (MP workstations) (p. 9) for more information.
18

separately.
the selected module
3. Select the
appropriate option
install the module.
TIP! A quick way to do an installation in a workstation is executing the SETUPCL9.EXE file directly
from the server folder where previously was installed the MP. (e.g. \\SERVER\MPsoftSv)
MODIFYING, REPAIRING, OR REMOVING A

PROGRAM INSTALLATION
To uninstall all programs or to add or delete a single module, these steps should be followed:
1.
From the Start> Setup > Control Panel module, choose Add or Remove Programs.
2.
Search for the MPSOFTWARE application and click Uninstall or Modify respectively.
3.
Select the desired option and follow the on-screen instructions.
Once the installation is complete, the service should be enabled. Below you will learn how to do it.

This option enables you to
add and/or remove
modules over the previous
installation.
This option re-installs all

the modules, in the event
that they have resulted
damaged on the computer.
This option
completely
uninstalls the
application.
NOTE! If you choose Modify, a screen will appear after where you should be able to select the
programs and/or modules you want to add/remove.
separately.
the selected module
3. Select the
appropriate option
install the module.
19
20

NOTE! Once the MPsoftware programs have been installed, whether you run the SETUP.EXE
application from the installation package or the NSETUP.EXE application from the network server,
the installation wizard will acknowledge that a previous installation exists and this screen will be
displayed once again.
4. WORKSTATIONS MANAGER
4 Workstations Manager
The Workstations Manager allows an easy management of the workstations from where it will be
possible to run the MP.
Each installed MP in a workstation or client needs a license to run. The MP can be run in as many
workstations or clients as licenses acquired.
For example, if you purchase five licenses of the MP, the program will be available in five different
workstations. When you try to run the MP in a sixth workstation, the same program will deny the
access to these workstation, even if the other five workstations are not being used at that moment,
due to the SENTINEL HASP key has already linked the five acquired licenses with the previous five
workstations used.
If you want to run the MP program from a workstation that do not have an available license, you
have two options:
Purchase additional licenses to use the MP program.

Release a license to use with a different workstation (Removing Workstations). For which
you will need to use the Workstations Manager.
Removing workstations
To remove a workstation on the Workstations Manager, follow these steps:
1.
From the Start > Programs > MPsoftware menu, execute the Workstations Manager.
22
4 Workstations Manager
2.- Locate which key

contains the license to
release*.
The keys located in the net are

shown like this. Inside every key
you will find the licenses contained
in it.
* To display the detailed information about your available keys, browse http://localhost:1947 and
click Sentinel Keys.
3. Choose the
Delete option.
4. Once changes have
been made, click the Save
Information button in order
for them to be applied.
5. MP UPDATE SERVICE
5 MP Update Service
The MP Update Service is a standalone program that connects to Internet and automatically
downloads the latest versions of the programs for all the languages available.
With the computer turned on and this service enabled, all the available updates are seamlessly
downloaded from the Internet into a shared folder on the local network. Then, all the workstations
with any MP application installed will search the downloaded updates on the same folder and
those will be installed on each one of the Workstations without the need of being collectively and
individually logged on to the Internet.
This process dramatically streamlines the program update, since the Internet download is
performed just once for all the workstations.
There are multiple approaches on how to install this service.
A.
Equipment with single-user MP and Internet connection. The MP update service is installed
directly to the same computer where the MP is installed (see Single user installation). The
MP takes the downloaded updates directly from this same computer)
B.
Equipment with single-user MP and no Internet connection. The MP update service is

installed in any other computer or server that has internet connection and plugged to the
same local network. The MP takes the downloaded updates from the other computer or
server connected to the local network.
24
5 MP Update Service
C.
Server with network MP and Internet connection. The MP updates service is installed
directly in the same server where the MP network version is installed (see Server
Installation). The MPs installed in the workstations take the downloaded updates directly
from the server.
D.
Server with network MP and no Internet connection. The MP update service is installed in
any other computer or server that has internet connection and plugged to the same local
network. The installed MPs in the workstations take the downloaded updates from the
other computer or server connected to the same local network.
INSTALLATION
The MP Update Service is installed automatically when you install the MP, Spare Parts Inventory
and/or Tools Control programs for the first time. This happens when the single-user version is
installed or when the network version on a server is installed (see diagrams A and C).
NOTE! The computer where you install the service can be the same computer where you have
installed the MP single-user version, server or any other computer connected to the network.
5 MP Update Service 25
The steps to be followed for the installation are virtually the same in all instances:
First. The service installation shall be performed on a computer with Internet connection. (Refer
to Installing the Service).
Second. Set up the Support Center on each Workstation where any MP application is installed
(refer to Setting Up the Support Center later in this chapter) (p.27).
Installing the service

NOTE! The MP Update Service is installed automatically when you install the MP, Spare Parts
Inventory and/or Tools Control programs for the first time. If you would like to install the MP Update
Service in some other computer, you should first uninstall the MP Update Service from the
computer or server where you previously installed the MP. Refer to Modifying, repairing, or
removing a program installation in Chapter 3 of this manual (p. 18).
To install the MP Update Service, follow these steps:
1.
26
5 MP Update Service
2.
Click the MP Install button, select Server option and follow the on-screen instructions.
3.
In the screen where you can choose from to make a complete installation of all programs or
perform a custom installation, select the Custom option.
4.
Uncheck all the options and select only the option Update Service. Continue the
installation.
5.
Once the MP Update Service is installed, an icon will be added to the taskbar of Windows.
Open the service double clicking the MP Update Service icon. The following screen will be
displayed.
5 MP Update Service 27
6.
Write down the location of the update folder displayed at the bottom of the window. This
folder is where the updates will be downloaded to from the Internet (e.g.
C:\MPsoftSv\Updates). This folder will be later located from each one of the Workstations
when setting up the Support Center. If you would like to choose another folder, you may do
so under the Settings Options.
NOTE! The folder where the updates shall be downloaded to from the Internet should be shared
by all MP users.
Simply installing the MP Update Service does not mean that the applications will be automatically
updated on the clients or Workstations. You must set up the Support Center, as described below,
in order for the Workstations to take the latest downloads and install them on all clients.
Setting up the Support Center

The Support Center is in charge of updating, from the download folder, the applications installed
on each one of the clients or Workstations. This is also applicable to the MP single-user versions.
In order for the Support Center to know where the updates downloaded from the Internet are
located, you need to proceed as follows:
NOTE! The following process shall be performed on all workstations where any MP applications
are installed.
1.
From the Start > Programs > MPsoftware menu, execute the Support Center.
2.
Go to the Updates module and select the Settings option.
3.
Search and choose the same folder where the updates will be downloaded to from the
Internet through the MP Update Service (refer to Installing the Service before in this same
chapter) (p. 25).
6. MAINTENANCE REQUESTS VIA INTRANET/INTERNET
6 Maintenance Requests via

Intranet/Internet (Enterprise edition
only)
The Maintenance Requests module enables users to report failures from any location via the
Intranet or Internet, by using an Internet browser (e.g. Internet Explorer) so that all these requests
may be later managed by the maintenance staff using the Request Manager module.
The database where the requests reported by the users are stored (Requests.mdb) is completely
independent from the databases managed by the MP (*.m91), which means that this module can
be installed either on the same computer where the MP was installed (network or single-user) or
on any other computer within the same network, or even on an Internet server.
There are 2 ways of installing this service:
Locally on the company network (Intranet). The service is locally installed on any computer
in the network. The Intranet is a computer network within a private, corporate, or
educational Local Area Network (LAN) providing Internet tools.
On the company Internet server. If the company has an Internet domain name (e.g.
www.mycompany.com), this service can be installed by using the Microsoft IIS (Internet
Information Services) on the company Internet server. This installation process shall be
monitored by the Systems staff or by your Internet Service Provider (ISP).
Once a maintenance request has been reported, it shall be managed by another MP module
called Request Manager. In this module, the administrator keeps track of all the requests reported
by the users and can even forward them to the MP program from which a work order can be
generated.
6 Maintenance Requests via Intranet/Internet (enterprise edition only) 29
LOCAL INSTALLATION (INTRANET)

To install the service to report maintenance requests on the company local network, these steps
should be followed:
NOTE! The computer where the service will be installed can be the same where the single-user
version MP is installed, the server, or any other computer connected to the network.
1.
2.
Select the Request Service option and follow the on-screen instructions.
30
6 Maintenance Requests via Intranet/Internet (enterprise edition only)

3.
Once installed, the Request Service will be displayed on the next screen.
4.
Make sure that the service status is Initiated. If not, click the Install button.
5.
Write down the link displayed on the window (e.g. http://ws-pablo:8081). This link shall be
typed later on your Internet browser to access the service.
To learn more about how to use this service, refer to Requests via Internet/Intranet on the video
course.
Setting up the Requests Manager

In order for the Requests Manager to know where the database that stores the requests
(Requests.mdb) is located, you should proceed as follows:
1.
From the Start > Programs > MPsoftware > Maintenance Requests, execute the Requests
Manager.
2.
When accessing the Requests Manager for the first time, the program will prompt you to
specify the location of the Requests.mdb database. You may modify these settings later, if
desired, from the Tools-> Connection Settings option.

3.
Select the Local (Intranet) option.
4.
Search for the Requests.mdb file under the BasesMDB sub-folder on the computer where
you installed the service to report maintenance requests.
INSTALLING THE REQUESTS SERVICE IN THE

WEBSITE OF THE COMPANY (INTERNET)
It is possible to install this service if your company have an internet website (e.g.
www.mycompany.com) mounted in a Windows ISS server (Internet Information Services),
independently your website is located in a web server owned by you or in a web server from an
external provider.
If your website is located in an external provider webserver, please see the Appendix B. Installation
of the Requests Service in an external provider server (p. 44).
NOTE! Due it is necessary to have previous knowledge in administration of websites and
configuration of ISS servers, we strongly recommend this procedure be performed by qualified
personnel.
Installation of the Requests Service in the IIS server of my company

To perform the activation of the Requests Service in the ISS server of your company, you must
login with an account with administrator privileges over the IIS server.
Procedure to install the service:
1.
2.
Locate the folder C:\CD_MP9\Req\WebService (where C:\ is the letter of the drive where the
MP version 9 installation package was uncompressed.)
32

3.
Copy the folder C:\CD_MP9\Req\WebService to the IIS service where the website is hosted.
(e.g. C:\inetpub\wwwroot)
4.
Click menu Start > Control Panel > Programs and Features > Turn Windows features on
or off.
5.
Mark the checkbox Web Management tools and World Wide Web Services.

6.
Following, configure accordingly the next image and click OK.
7.
Wait until the changes are performed.
34

8.
Click Close.
9.
Press the keys Windows + R, type the command: inetmgr and press Enter.
10.
Double click Handler Mappings.

11.
Following, click Edit Feature Permissions
12.
Activate the checkboxes Reading, Script and Execute, next click OK and click Return.
36

13.
Double click ISAPI and CGI Restrictions.
14.
Click Add

15.
Next, write the route where the file SolicitudesMP.dll copied in Step 1 is. Type as
description: RequestsMP and check the box Allow extension path to execute. Click OK.
16.
Click Edit Feature Settings and check boxes Allow unspecified CGI modules and Allow
unspecified ISAPI modules, click OK.
38

17.
Click Applications pool, then click Set Application Pool Defaults In Enable 32-bit
applications select True and click OK.
18.
Click with the secondary button over your website and select Add Virtual Directory.

19.
In Alias type: RequestsMP, in Physical path type the location where the folder copied in
Step 1 is.
20.
To finish, click OK and close the Internet Information Services (IIS) Manager window.
21.
Open your web browser and verify that the Request Service site function properly. Example
link:
http://www.mycompany.com/RequestsMP/SolicitudesMP.dll
Setting up the Requests Manager

In order to the Requests Manager to know where the database that stores the requests
(Requests.mdb) is located, you should proceed as follows:
1.
From the Start > Programs > MPsoftware > Maintenance Requests, execute the Requests
Manager.
40

2.
When accessing the Requests Manager for the first time, the program will prompt you to
specify the location of the Requests.mdb database. You may modify these settings later, if
desired, from the Tools-> Connection Settings option.
3.
Select the Remote (Internet) option.
4.
Specify the server path where the service to report maintenance requests (MPRequests.dll)
was installed.
7. ONCE THE PROGRAMS ARE INSTALLED
7 Once the programs are installed

When the programs installation is complete, you will be able to access them from Start >
Programs > MPsoftware.
A database called SAMPLES is included with each program, which will be useful to begin
practicing with the program.
Practical video course

We highly recommend to take the video course included with each program.
These courses are structured in lessons, with explanations and videos showing in great detail
the steps to be followed for implementing these programs.
Creating databases and users

The MP programs are capable of working with different databases. You can create different
databases with the purpose of organizing your information. Each database is totally
independent from the other.
The names of the users who will have access to each one of the bases can be registered for
each database. The access privileges each user will have on the program can be also
registered.
All this information has been detailed in the video course.
APPENDIX A. SENTINEL HASP HL KEY INSTALLATION
Appendix A. SENTINEL HASP HL

key installation
Depending on the acquired MPsoftware version, one of the following SENTINEL HASP keys is
included:
SENTINEL HASP HL Pro key single-user (purple USB dongle)

SENTINEL HASP HL Net key network (red USB dongle)
Next, you will find the appropriate installation method for each one.
SENTINEL HASP HL PRO KEY (SINGLE USER)

To operate the programs (single-user version) on a local computer, you only need to insert the
HASP HL Pro key in any of the available USB ports. The HASP License Manager is automatically
installed simultaneously with the MP programs.
SENTINEL HASP HL NET KEY (NETWORK)

Perform the next procedure to install the SENTINEL HASP HL Net key:
1.
In the computer where the SENTINEL HASP HL Net key will be installed execute Windows
Explorer. Locate the computer and folder where the MP programs were installed and enter
the folder ..\HASP_SRM.
2.
Execute HASPUserSetup.exe and follow the onscreen instructions. (This step install the
SENTINEL HASP License Administrator).
3.
Connect again the SENTINEL HASP HL Net dongle in the USB port. The computer will
detect the new hardware and will finish to install all the remaining drivers.
NOTE! The SENTINEL HASP License Administrator uses the 1947 port to communicate with the
local and/or remote connectors. If you have a firewall installed, please be sure that this port is not
blocked.
Appendix A. SENTINEL HASP HL key installation 43
The HASP HL Net key can be inserted in any network computer that has the Windows operating
system installed. That computer does not necessarily have to be the network server or the same
computer where the network administrator had installed the MPsoftware programs.
The computer where the HASP HL Net key shall be installed should always be turned on, so that
the network-connected Workstations may have access to the key at all times.
APPENDIX B. INSTALLATION OF THE REQUESTS SERVICE IN AN EXTERNAL PROVIDER SERVER
Appendix B. Installation of the

Requests Service in an external
provider server (Internet)
If the website of your company is hosted in a webserver of an external provider, you will have to
request to your provider to perform the next procedure.
1.
Paste the folder WebService in the main directory of your website. The folder path is
C:\CD_MP9\Req\WebService, (where C:\ is the drive where was decompressed the MP
version 9 install package.)
2.
Edit Feature Permissions of Handler Mappings to Read, Script and Execute.
3.
Add a restriction of ISAPI or CGI for the file SolicitudesMP.dll (located inside the folder
Req\WebService).
4.
Register the folder Req\WebService as a virtual directory.
NOTE! Take into account that the Requests Service is designed to work with a website mounted in
a server with a Windows operating system and IIS services.

Installation Manual: MP Is A Trademark of Técnica Aplicada Internacional, S.A. de C.V

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Installation

MP is a trademark of Tcnica Aplicada Internacional, S.A. de C.V.

TECNICA APLICADA INTERNACIONAL, S.A. DE C.V.

3. INSTALLATION OF THE MP VERSION 9 ................................................................. 11

4. WORKSTATIONS MANAGER ................................................................................... 21

5. MP UPDATE SERVICE ............................................................................................. 23

6. MAINTENANCE REQUESTS VIA INTRANET/INTERNET.......................................... 28

7. ONCE THE PROGRAMS ARE INSTALLED............................................................... 41

APPENDIX A. SENTINEL HASP HL KEY INSTALLATION ............................................. 42

APPENDIX B. INSTALLATION OF THE REQUESTS SERVICE IN AN EXTERNAL

1. ABOUT THIS MANUAL

1 About this manual

MP version 9 Basic edition

Spare Parts Inventory

Databases and Users Manager

2. SENTINEL HASP KEY

2 The SENTINEL HASP key

SENTINEL HASP SL key single-user version or net version (virtual key)

SENTINEL HASP KEY SL AND HL INSTALLATION

2 The SENTINEL HASP key

2 The SENTINEL HASP key

2 The SENTINEL HASP key

Click Online activation to activate your SENTINEL HASP SL key.

2 The SENTINEL HASP key

2 The SENTINEL HASP key

2 The SENTINEL HASP key

Wait until the activation of your SENTINEL HASP SL process end.

2 The SENTINEL HASP key

THE SENTINEL HASP LICENSE ADMINISTRATOR

Configuration of the SENTINEL HASP License Administrator for network

2 The SENTINEL HASP key

Verify the option Broadcast Search for Remote Licenses is unmarked.

Activate the checkbox Aggressive Search for Remote Licenses.

Click Submit to save the changes in the configuration.

3. INSTALLATION OF THE MP VERSION 9

3 Installation of the MP version 9

3 Installation of the MP version 9

Download and run the MP version 9 installation package.

Click Install MP and follow the instructions displayed on screen.

3 Installation of the MP version 9

3 Installation of the MP version 9

Download and run the MP version 9 installation package.

3 Installation of the MP version 9

1. Choose the application you want

3 Installation of the MP version 9

Download and run the MP version 9 installation package.

Click Install MP and select the Client option.

3 Installation of the MP version 9

Follow the on-screen instructions.

3 Installation of the MP version 9

MODIFYING, REPAIRING, OR REMOVING A

Select the desired option and follow the on-screen instructions.

3 Installation of the MP version 9

This option re-installs all

3 Installation of the MP version 9

Purchase additional licenses to use the MP program.

2.- Locate which key

The keys located in the net are

Equipment with single-user MP and no Internet connection. The MP update service is

Installing the service

Download and run the MP version 9 installation package.

Setting up the Support Center

Go to the Updates module and select the Settings option.