AvidISIS5500SetupGuide v4.7

Avid ISIS | 5500 - 5000
Setup Guide
Legal Notices
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
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Copyright 19881997 Sam Leffler
Copyright 19911997 Silicon Graphics, Inc.
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This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
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granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
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Copyright 1995, Trinity College Computing Center. Written by David Chappell.

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granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
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purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
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Portions of this software licensed from Paradigm Matrix.
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Install-It is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
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19931998 Altura Software, Inc.
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Avid ISIS | 5500 - 5000 Setup Guide 0175-31141-00 Rev. C June 2014 Created 6/4/14
Contents
Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 1
Avid ISIS | 5500 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Avid ISIS Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ISIS | 5500 Engine Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Avid ISIS Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Data Drive LED Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System Director Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Downloading and Installing the LSI MegaRAID Storage Manager Utility . . . . . 19
RAID Behavior in the Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Avid ISIS Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Expansion Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Avid ISIS Shared Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Direct Connect Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
System Director and Switch 1 Gb Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Engine and Switch 10 Gb Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 2
Installing the Avid ISIS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Avid ISIS Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing Avid ISIS Hardware in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5
Positioning the Avid ISIS Engine in the Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Attaching Inner Slide Rails to the Avid ISIS | 5500 . . . . . . . . . . . . . . . . . . . . . . . . . 30
Attaching the Outer Rails to a Square-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Attaching the Outer Rails to a Round-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Securing the Avid ISIS | 5500 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installing the Dell Networking S25 and S4810 Switches in a Rack . . . . . . . . . . . . . 36
Installing the Dell Networking S60 Switch in a Rack . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing the Avid ISIS Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting a Keyboard, Monitor, and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuration Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Connecting Clients Directly to the System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
System Director 1 Gb Ethernet Connections to the Switch. . . . . . . . . . . . . . . . . . . . . . . 43
Dell Networking Ethernet Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Dell Networking S25 Switch Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
10 Gb Ethernet S25 Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Stacking the Dell Networking S25 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . 51
Dell Networking S60 Switch Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
10 Gb Ethernet S60 Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Stacking the Dell Networking S60 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Dell Networking S4810 Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Connecting Multiple Engines to the Stacked Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Connecting to an In-House Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Turning On the Avid ISIS | 5500 Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 3
Installing the Avid ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Windows Operating System and Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Specifying a Unique Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Virtual System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Activating the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
6
Connect the Network Cables to the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

IP Addressing Strategies When Connecting to a Network . . . . . . . . . . . . . . . . . . . . 66
Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Activating the License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Connecting the Optional Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Creating an Active File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Checking or Changing the System Director IP Addresses. . . . . . . . . . . . . . . . . . . . 76
Accessing the Management Console From Any Computer . . . . . . . . . . . . . . . . . . . 77
Binding the Storage Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Creating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Chapter 4
Avid ISIS Software Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

What You Need to Activate the ISIS Software License. . . . . . . . . . . . . . . . . . . . . . . . . . 82
License Activation Using an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
License Activation Without an Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Deactivating the License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
License Requirement with Host Name Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Chapter 5
Configuring System Director Resiliency. . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

System Director Resiliency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Connecting Dual System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configuring a Second System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Setting IP Addresses for Crossover Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Configuring System Director Resiliency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Stopping and Restarting the System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Chapter 6
Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Switch Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
System Director Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Optional Storage Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
On Site Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Chapter 7
Avid ISIS Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Health Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
7
Updating the 10 Gb Myricom Board Driver on Engines . . . . . . . . . . . . . . . . . . . . . 107

Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Chapter 8
Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Replacing the ISIS Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Adding Optional Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Replacing System Drives in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Saving ISIS Metadata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Replacing System Drives in the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Moving the Metadata to a New System Director . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Switch Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Permanently Removing an ISIS Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Chapter 9
Optional Network Adapter Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

ISIS Engine Adapter Board Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Removing and Installing the System Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Installing the Adapter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Myricom 10 Gb Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Intel Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Chapter 10
Product Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Reinstalling the Windows Storage Server 2008 R2 Operating System . . . . . . . . . . . . 134
Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . . . . . 135
Chapter A
Specifications and Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Appendix B
Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Proposition 65 Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
8
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
LED Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Disposal of Waste Equipment by Users in the European Union . . . . . . . . . . . . . . . . . . 146
Argentina Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Japan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Using This Guide

The Avid ISIS | 5500 real-time shared storage system is the foundation for reliable,
high-productivity media production. It is designed for media facilities and broadcasters using the
industry's most proven real-time storage software technology, delivering stable operation, high
performance media access, and class-leading value.
This document describes the features for all Avid ISIS shared storage networks. Therefore, your
system might not contain certain features that are covered in the documentation.
Symbols and Conventions

Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
A note provides important related information, reminders,

recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
w
>
A warning describes an action that could cause you physical harm.

Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
(Windows), (Macintosh),
or (Linux)
This text indicates that the information applies only to the specified
operating system, either Windows Macintosh OS X or Linux.
Bold font
Bold font is primarily used in task instructions to identify user interface

items and keyboard sequences.
Italic font
Italic font is used to emphasize certain words and to indicate variables.
If You Need Help
Symbol or Convention Meaning or Action

Courier Bold font
Courier Bold font identifies text that you type.
Ctrl+key or mouse action
Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
If You Need Help

If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was
published.
New information would be found in the ReadMe file supplied on your Avid installation
DVD as a PDF document and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes available. To
view the online versions, visit the Knowledge Base at www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates, and to
read or join online message-board discussions.
Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format. You
can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer
kit. You need to download and install Acrobat Reader on your Avid ISIS | 5500 before you can
access the PDF documentation.
You need to download and install Acrobat Reader on your Avid ISIS | 5500 before you can access
the PDF documentation.
11
Avid Training Services
To access the online documentation from the installer kit:
1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.
2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the
PDF file for the document you want to view.
Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery methods
that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books,
please visit www.avid.com/support and follow the Training links, or call Avid Sales at
800-949-AVID (800-949-2843).
12
1 Avid ISIS | 5500 Overview

The document describes features and hardware of the Avid ISIS | 5500. Depending on your
configuration, your Avid ISIS might not contain certain features and hardware that are covered in
the document. Information that applies to specific models is specified in that section. The term
Avid ISIS is used when the information applies to all models.
Avid ISIS uses industry standard components to deliver high capacity, high performance
collaborative media solutions. A single Avid ISIS chassis provides System Director and Engine
(Storage Server) functionality. The Avid ISIS | 5500 Engine can be configured as a standalone
system that runs the System Director software. Each Avid ISIS Engine is comprised of 16 media
storage drives, two mirrored system drives, RAID controller, Gigabit and 10 Gigabit Ethernet
plus redundant power and fans.
Up to 12 Engines are supported in the ISIS | 5500 network:
With 2 TB media drives, the system delivers 384 TB of shared storage
With 4 TB media drives, the system delivers 768 TB of shared storage
The first ISIS Engine provides System Director and Management Console functionality in
addition to media storage. The Avid ISIS | 5500 network can support up to 90 Ethernet connected
clients.
Avid ISIS ensures media protection and availability using the following techniques:
Mirrored system drives are used for system operation and System Director metadata storage.
A failed system drive can be replaced without interrupting the operation of the Avid ISIS.
The 16 media storage drives are configured into three RAID 5 groups with one drive
reserved as a global hot spare. If any of the RAID drives fail, the Avid ISIS automatically
uses the spare drive to rebuild the RAID group. The failed drive can be removed and
replaced with a new drive without interrupting the operation of the Avid ISIS.
Avid ISIS Hardware
Avid ISIS Hardware

The Avid ISIS Engine uses the Windows Storage Server 2008 R2 operating system with
Service Pack 2. The Avid ISIS client operating systems that are supported in your ISIS software
release are listed in the Avid ISIS ReadMe. The ISIS Engine contains sixteen drives for storing
data. The size of the data drives is shown on the front of each drive. As newer technology is
released, other drive capacities might be supported.
The Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid ISIS
enclosure.
ISIS | 5500 Engine Models

Major differences between the Engines are listed below. Also review the information in
Installation Considerations on page 25.
ISIS | 5500-64
-
4 TB drives
Includes the Myricom 10 Gb Ethernet adapter board
(Optional) Quad Port 1 Gb Ethernet adapter board
ISIS | 5500-32
-
2 TB drives
Includes the Myricom 10 Gb Ethernet adapter board
ISIS | 5500-16
-
1 TB drives
Includes Myricom 10 Gb Ethernet adapter board
Avid ISIS Front Panel

The Avid ISIS | 5500 comes with an Avid bezel that covers the front of the enclosure and can be
locked to prevent unauthorized personnel from accessing the buttons and data drives. The
following illustration shows the Avid ISIS enclosure with the front bezel installed.
14
Avid ISIS Hardware
Front of the Enclosure With Bezel
The front of the Avid ISIS provides access to 16 data drives, a USB port, network port activity
LEDs, an error LED, and the Power and Reset buttons. The following illustration shows the front
bezel removed.
Front of the Enclosure Without Bezel
ID
Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED
(blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is
lit when an error is detected with the drive and the drive needs to be replaced. Details on the data
drive LED indicators are in the following table.
Data Drives
Drive carrier latch Drive lock
Fault LED (red)

Power/Activity LED (blue)
15
Avid ISIS Hardware
Data Drive LED Functions

6 Gb SAS Expander Data Drive LED Functions
Drive State
Blue LED
Red LED
Management Console
Messaging
Comments
Online Inactive
On solid
Off
No Special Status
Healthy online drive,

no disk I/O
On-line Active
Activity
Off
No Special Status
Healthy online drive,

with disk I/O
Healthy Spare
On solid
Off
No Special Status
Healthy Global Hot Spare disk
Online Disk in a
Degraded Set
On solid/
Activity
Fast flashing
Error Disk Performance

Degraded
Nothing needs to be done to

these online drives, but failed
drive should be replaced
Spare Rebuilding
Activity
Slow flashing
Error Disk Performance Rebuild automatically occurs

Degraded Rebuilding x% on drive failure by using Hot
Spare disk
Data Rebuilding
Activity
Fast flashing
Error Disk Performance Rebuild automatically occurs

Degraded Rebuilding x% on drive failure by using Hot
Spare disk
Consistency Check Activity
Off
Checking Raid Set x%
No user intervention required
Initializing
Activity
Off
Initializing Raid Set x%
Happens on initial array

creation
Failed Data Disk
On solid
On solid
Error Disk Performance

Degraded
Should replace disk
Failed Spare Disk
On solid
On solid
Missing Spare
Should replace disk
Unused Disk
On solid
Off
No Special Status
No user intervention required
Non-Branded
On solid
Slow flashing
Warning Unapproved
Should replace disk
spare disk attempting to be
added as a hot spare
16
Avid ISIS Hardware
System Director Front Panel and LEDs

The System Director has 8 LEDs on the top of the front panel organized into two rows, each row
with four LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six
network ports. The top right LED represents system hardware errors. The bottom right LED
represents system drive activity. The following figure shows the front view of the System
Director control panel.
System Director Front View
A
E F
ID
Control panel
The following table describes the System Director control panel.

System Director Control Panel
Letter
Description
Description
Universal serial bus (USB) port
USB 2.0 device port on the front of the system

supports one USB device. Recommended for use
when re-imaging the system drives or loading
software. Two more USB ports are located on the
back of the system.
Halt or Non-maskable interrupt (NMI) The halt or NMI signal halts the processor, which
button
effectively halts the server. A NMI is the highest
priority interrupt and cannot be masked by software.
the Halt/NMI button is pressed, the NMI
c Ifsignal
locks the system and the system must
be restarted to clear the interrupt.
System reset button
Preforms a soft reset when pressed. Do not use this

button unless the system has had a fatal error and you
need to restart. A soft reset restarts the system; it
clears all active program memory (you lose unsaved
work) and shuts down all active programs.
17
Avid ISIS Hardware
System Director Control Panel (Continued)

Letter
Description
Description
Six green network activity LEDs
Illuminates green when a good network connection is

established and blinks when there is network activity
on the six built-in 1-Gb network ports. The number
beside the LED corresponds with the number beside
the network port on the rear of the enclosure.
Red System error LED
Illuminates red when an error is detected with the

system (fan, power supply, temperature, voltage).
System Drive activity LED
Indicates drive activity from the onboard SATA

controller and blinks when either of the system drives
is being accessed.
System ID button
When pressed it illuminates blue and also illuminates

an LED on the rear of the enclosure. The rear LED is
also blue and is on the lower left-hand side of the
Ethernet ports. It is used to identify a system for
servicing when it is installed in a high-density
rack/cabinet populated with several other similar
systems.
Power button
Press to power on the enclosure. Power button

illuminates green when the power is on.
Drive Array and Slot Locations

For data integrity, three RAID 5 groups are created in the each Avid ISIS storage enclosure
(Engine) using the 16 data drives with one drive reserved as a global hot spare. The global hot
spare allows a degraded raid set to be quickly repaired if a drive fails. This results in continued
access to your workspace data with no data loss during the failure and repair.
New installations are created using a common slot configuration. However, once a disk has
failed, the initial layout changes and the default configuration no longer applies. The numbers
assigned to the slots and the group numbers are not displayed in the ISIS software. These
numbers and groups are only displayed in the LSI MegaRAID Storage Manager.
The LSI MegaRAID Storage Manager is a RAID utility that you might be asked to use when
instructed to by Avid Customer Support. This utility is not automatically installed with your ISIS
software installation. You must access the LSI Corporation site to download under LSI's terms
and conditions. See Downloading and Installing the LSI MegaRAID Storage Manager Utility
on page 19 for instructions on downloading the LSI MegaRAID Storage Manager Utility.
18
Avid ISIS Hardware
The following drive configuration is created when the RAID groups are initially
configured. Once a drive group has used the spare drive and a new spare is established, the
following information no longer applies. The following RAID group configuration changed
from the initial release. These changes have been incorporated into Engine shipments
starting in September 2011.
6 Gb SAS Expander Initial Data Drive Slot Locations and RAID Groups
Slot 1 RAID Group 0
Slot 5 RAID Group 0
Slot 9 RAID Group 1
Slot 13 RAID Group 2
Slot 2 RAID Group 0
Slot 6 RAID Group 1
Slot 10 RAID Group 1 Slot 14 RAID Group 2
Slot 3 RAID Group 0
Slot 7 RAID Group 1
Slot 11 RAID Group 2 Slot 15 RAID Group 2
Slot 4 RAID Group 0
Slot 8 RAID Group 1
Slot 12 RAID Group 2 Slot 16 Spare
Downloading and Installing the LSI MegaRAID Storage Manager Utility

Access the LSI website to download the utility.
To download the utility:
1. Go to www.lsi.com
2. Click Support >Find Help > Find Support Documents & Downloads by Product.
3. In the Search by keyword box enter 9260-4i.
(This is the model of the Raid Controller installed in the ISIS | 5500 chassis.)
4. Expand Management Software and Tools.
5. Choose the Latest MegaRaid Storage Manager.
6. Accept the License Agreement.
7. Download the file to the local system.
To install the utility:
1. Extract the downloaded zip file.

2. Run the Setup.exe.
3. Accept the license agreement.
4. Accept the Customer Info default and click Next.
5. Accept the Destination folder default and click Next.
6. In the Setup Type window select Complete and click Next.
7. In the LDAP Logon Information window, choose No and click Next.
8. Click Finish.
19
Avid ISIS Hardware
The utility will be installed on your system. You can launch the utility from Start >
Programs > MegaRAID Storage Manager.
RAID Behavior in the Engine
Once the three RAID groups have been created, any of the drives in the Engine can be swapped
within the Engine. The Avid ISIS uses the drive IDs to track what five drives are members of
each of the three RAID groups.
If a single drive fails, the Avid ISIS automatically starts a repair of the RAID group using the
spare drive in the Engine.
Avid ISIS Rear Panel

The Avid ISIS rear panel provides access to the power supplies, system drives, video port,
1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two USB
connectors for the application key, and keyboard or mouse.
The following illustration shows the shipping configuration of the ISIS | 5500-32. The Quad Port
1 Gb Ethernet adapter board (not shown) is optional in the ISIS | 5500-16, ISIS | 5500-32 and
ISIS | 5500-64. For instructions on installing the optional adapters boards, see Optional
Network Adapter Boards on page 128.
Avid ISIS | 5500-32 Rear Panel
System drives
Top power
connector
Bottom power
connector
Intel Pro 1 Gb
Ethernet ports
ID LED
(lit with ID button
on front is pressed)
20
Video port
LSI MegaRAID
Serial port
controller
USB ports
Myricom 10 Gb
Ethernet port
Avid ISIS Hardware
Expansion Slots
There are six expansion slots accessible from the rear of the Avid ISIS enclosure. The following
tables lists the standard boards that are supported in the Avid ISIS and storage expansion slots.
Supported Slot Configuration
PCI Slot
Interface
Description
2 PCI-E x16
10 Gb Ethernet
Myricom board
The 10 Gb Ethernet Myricom board is installed in the

second PCI-E x16 connector on the ISIS | 5500 Engine.
This is a 10 Gb connection for configurations with
multiple storage enclosures or for a single 10 Gb client
in a direct connect configuration.
3 PCI-E x8
Internal LSI RAID

controller board
The LSI MegaRAID board is installed in the third PCI-E

x8 connector. There is no external connection. The LSI
board connects to an internal SAS Expander board using
a SAS cable.
4 PCI-E x8
Intel 4-Port Ethernet

board
The Intel 4-port Ethernet board is installed in the forth

PCI-E x8 connector. This is an option board for direct
connect configuration, adding four more 1 Gb direct
connect clients.
1, 5, and 6
None
These slots are not used. No optional adapter boards are

supported.
System Drives
There are two system drives accessible from the rear of the Avid ISIS enclosure. These two
drives are mirrored and if a failure occurs on either one of the system drives, you can pull the
failed drive out of the enclosure and install a replacement drive without turning off the Avid ISIS
enclosure. As soon as a replacement system drive is installed, the working system drive creates a
mirror of the original drive on the new drive. All Avid ISIS operations continue to run
uninterrupted.
The drive carriers for the system drives are locked to prevent them from opening during
shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the system
drives.
21
Avid ISIS Shared Storage Systems
Power Supplies
There are two power supplies accessible from the rear of the Avid ISIS enclosure. If a failure
occurs on either one of the power supplies, you can pull the failed power supply out of the
enclosure and install a replacement power supply without turning off the Avid ISIS enclosure.
All Avid ISIS operations continue to run uninterrupted.

The Avid shared storage system uses an Avid ISIS to provide clients access to Avid ISIS
workspaces (shared folders) over a 1 Gb Ethernet network (see Avid ISIS Infrastructure
Clients with One or Two Switches on page 24 and Avid ISIS Infrastructure with Optional
Storage on page 25). You can have several ISIS systems at your site, each accommodating
multiple Ethernet clients. However, each system must be on a separate network.
Workspaces can be mounted on Ethernet clients, and then accessed in the same manner as local
drives. The Avid ISIS allows clients to mount up to 21 workspaces. Clients can then play,
capture, and edit media on the workspaces using networking protocol optimized by Avid for
real-time media transfer. Real-time media reads and writes are not possible unless the connected
clients are running a qualified Avid editing application and have the Avid ISIS client software
installed. See the Avid ISIS ReadMe for a list of supported Avid editing applications.
When workspaces are mapped to drive letters, depending on the number of drives in the client
system, you can mount a maximum of 21 workspaces. You can mount more workspaces with
UNC mounting.
Direct Connect Clients

The Avid ISIS | 5500 direct connect configuration provides access to shared workspaces by
connecting up to nine clients directly into a single Avid ISIS Engine. The following illustrations
show the Avid ISIS Engine rear panel with optional Quad Port 1 Gb Ethernet adapter board
installed and the Myricom 10 Gb Ethernet board (shipped installed in the ISIS | 5500 Engines.)
Depending if you have installed the optional Quad Port 1 Gb Ethernet adapter board, four or
eight direct connect 1 Gb clients are available. The Myricom 10 Gb Ethernet board offers one
10 Gb direct connect client.
You cannot mix an Ethernet switch configuration and clients that are directly connected.
22
Direct connect options include:
The ISIS | 5500-64, ISIS | 5500-32 and ISIS | 5500-16 Engines both support up to eight 1 Gb
clients directly connected to the built-in Intel Pro 1000 Ethernet ports and when using the
optional Quad Port 1 Gb Ethernet adapter board. The built-in Intel Pro 1000 ports are the
four outside ports (labeled 1, 3, 4, and 6). The Quad Port Ethernet boards are not labeled but
are ports 8 to 11 from top to bottom.
The Quad Port 1 Gb Ethernet adapter board does not ship installed in the ISIS | 5500-64,
ISIS | 5500-32 or the ISIS | 5500-16 Engines. This optional board is only supported in single
Engine direct connect configurations when you want 5 to 8, 1 Gb clients connected to the
ISIS Engine.
The Quad Port 1 Gb Ethernet adapter board is option in the ISIS | 5500 Engines. For
instructions on installing the Ethernet adapter board, see Optional Network Adapter Boards
on page 128.
The Myricom 10 Gb Ethernet board is shipped installed in the ISIS | 5500-64, ISIS | 5500-32
and the 5500-16 Engine. This board is the 10 Gb connection for configurations with multiple
storage enclosures or for a single 10 Gb client in a direct connect configuration.
Avid ISIS | 5500 direct connect configurations do not support dual-link client connections or
Avid Interplay environments.
Avid ISIS Infrastructure Direct Connect Clients
ISIS 5500
1 Gb Ethernet
Ethernet client
Ethernet client
Ethernet client
3
6
1
4
Ethernet client
Up to 4 clients
1 Gb Ethernet
Ethernet client
Ethernet client
Ethernet client
Ethernet client
10 Gb Ethernet
10 Gb Ethernet client
Up to 4 clients
23
System Director and Switch 1 Gb Connections

A single ISIS Engine can connect to a switch using the four Intel Pro 1000 1 Gb Ethernet ports
(1, 3, 4, and 6) on the rear of the Engine. When using a single Engine, that Engine must be
configured as the System Director. Clients access workspaces on the System Director through
the Ethernet switch. If any of the four Ethernet port connections to the switch fails, the Avid ISIS
continues to operate. Clients can continue to access workspaces through the switch even when
only one Ethernet port is connected to the System Director. This is not an approved
configuration, but a safeguard if the other Ethernet connections are lost. If you stack the two
switches, you can connect up to 90 1 Gb Ethernet clients. For instructions on setting up this
configuration, see System Director 1 Gb Ethernet Connections to the Switch on page 43.
Avid ISIS Infrastructure Clients with One or Two Switches
ISIS 5500
1
4
3
6
Ethernet switch
Ethernet client
Ethernet client
Ethernet client
Ethernet client
1 Gb Ethernet
Up to 90 clients
Engine and Switch 10 Gb Connections

A 10 Gb connection between your Engine and switch allows you setup the switch and clients a
greater distance away from the Avid ISIS system. You can use the 10 Gb port in the Engine for a
single or multiple Engine configuration. When using multiple Engines, you must use the 10 Gb
connection in the System Director and Engines to the switch. When using a single Engine, that
Engine must be configured as the System Director and can use either the 1 Gb ports or 10 Gb
port to connect to the switch.The stacked switch configuration allows you to connect up to 90 1
Gb Ethernet clients (see 10 Gb Ethernet S25 Switch Connections on page 47 and 10 Gb
Ethernet S60 Switch Connections on page 54).
24
Installation Considerations
Avid ISIS Infrastructure with Optional Storage

ISIS 5500
Optional storage enclosures

Avid ISIS
Avid ISIS
Avid ISIS
Avid ISIS
Avid ISIS
Ethernet switch
Ethernet client
Ethernet client
Ethernet client
10 Gb Ethernet
Ethernet client
Up to 90 clients
To set up an Avid ISIS environment you need:
An Avid ISIS Engine
Avid ISIS software
If using System Director Resiliency, the software license or an Application Key must be installed
on both the Active and Standby System Directors.
Several Avid ISIS Ethernet client connection options are listed as follows. See the Avid ISIS
ReadMe for the latest list of qualified Ethernet switches.
-
Up to five clients (including the 10 Gb client) can connect directly into the Intel Pro
network ports (1, 3, 4, and 6) on the rear of the System Director (see Direct Connect
Clients on page 22).
Up to nine clients can connect directly to a single Engine configuration when using the
built-in Intel Pro network ports and when the optional Quad Port 1 Gb Ethernet adapter
is installed (ports 8, 9, 10, and 11).
Up to 20, 1 Gb Ethernet clients are supported on the Dell Networking S25 Ethernet
switch using four 1 Gb connections to the System Director. This is nonblocking gigabit
Ethernet switch (see System Director and Switch 1 Gb Connections on page 24).
25
switch using a 10 Gb connection to the System Director (see Engine and Switch 10 Gb
Connections on page 24).
switch using four 1 Gb connections to the System Director.
switch using a 10 Gb connection to the System Director.
switch using a 10 Gb connection to the System Director.
Up to 44, 1 Gb Ethernet clients are supported across two stacked Dell Networking S25
Ethernet switches using four 1 Gb connections to the System Director. (20 clients in the
first Dell Networking S25 switch, 24 on the second). These switches are stacked using a
12 Gb stacking connection.
Up to 48, 1 Gb Ethernet clients are supported across two stacked Dell Networking S25
Ethernet switches using a 10 Gb connection to the System Director. (24 clients in the
first Dell Networking S24 switch, 24 on the second, two ports unused). These two
switches are stacked using a 12 Gb stacking connection.
Up to 90, 1 Gb Ethernet clients are supported with the Dell Networking S4810, Cisco
4900, and Cisco 4948 Ethernet switches.
The Avid ISIS supports additional storage enclosures. When expanding with an Avid ISIS
storage consider the following:
The spare drive in each enclosure can only repair failures that occur in that same enclosure.
You cannot repair a bad drive in one Avid ISIS System Director enclosure with the spare
drive that is located in a second Avid ISIS enclosure. However, you can move the spare drive
in the second enclosure to an open slot in the first enclosure and it becomes a spare for the
new enclosure.
You cannot mix drives of different capacities (4TB, 2 TB and 1 TB) in the same ISIS | 5500
Engine.
You can mix 1 TB, 2 TB and 4 TB Engines in the same Storage Group, but all the Engines
will be limited to the capacity of the smallest Engine in the Storage Group.
Once a disk has been added to the data set it must not be moved between Avid ISIS
enclosures. Doing so corrupts the data on that disk.
26
2 Installing the Avid ISIS System

This chapter describes how to install an Avid ISIS and the Ethernet switches to create an ISIS
shared storage system. The system can be standalone or connected to an in-house network.
However, if you have multiple systems, each one must be on a separate network.
Avid ISIS Hardware

The Avid ISIS ships with six on-board 1 Gb Ethernet ports. The Avid ISIS has two autosensing
power supply modules that set the voltage automatically for either 100 V or 240 V at 50 to 60
Hz. For detailed specifications, see Electrical on page 137.
The Windows Product Key Certificate of Authenticity is attached to the top of the Engine.
The standard Avid ISIS components:
Data drives Each Engine has sixteen, 1 TB (ISIS | 5500-16) or 2 TB (ISIS | 5500-32) or
4TB (ISIS | 5500-64) externally accessible, data drives.
System drives The Avid ISIS uses two externally accessible, mirrored system drives for
the operating system and application software.
Ethernet switch An Ethernet switch is needed when connecting more than four clients
(except when up to 8 clients are connected in a Direct Connect configuration.
Keyboard, video, and mouse switch (KVM) You need to supply a KVM if rack mounted
and using multiple Engines.
Ethernet cables You need to supply Ethernet cables for the Avid ISIS | 5500 clients.
Keep the shipping boxes that come with your Avid ISIS hardware. You might need to repackage
and ship the components in the future.
Installing Avid ISIS Hardware in a Rack

The Avid ISIS | 5500 is designed for 19-inch (483-mm) racks and require three EIA rack units
(3U), or 5.25 inches (133.4 mm) of rack space. The rail kit installs into rails that are between
23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.
The Avid ISIS | 5500 includes rack mounting slide rails. If instructions are included with your
rail kit, use them instead of the instructions included in this section. The standard rail
configuration is for racks with square mounting holes. Optional brackets are included for racks
with round holes. The rack-mounting kit requires inner slide rails be mounted to the Avid ISIS
Engine and the outer slide rails are mounted to the rack. Once both the inner and outer rails are in
place, slide the Engine with the inner rails attached into the outer rails. Secure the Avid ISIS
Engine in the rack so it does not slide forward.
c
w
The Avid ISIS is designed to be installed horizontally in a rack. Installing the Avid ISIS on
an angle or in a sloped console causes the internal drives to wear faster than the intended
life of the drive.
To ensure the stability of the rack enclosure, start from the bottom when you install the
rack components in the rack enclosure.
Rack-mount Requirements
Positioning the Avid ISIS Engine in the Rack
The following information helps you decide where to install the Avid ISIS in the rack.
To position the Avid ISIS in the rack enclosure:
Select a position in the rack where the Avid ISIS is at the proper baseline position.
28
Positioning the Avid ISIS | 5500

Rack mounting rail
5/8 in
Rack mounting rail

hole spacing
5/8 in
Avid ISIS 5000
1/2 in
5/8 in
1 3/4 in
3U
Avid ISIS 5000

front panel mounting holes
5/8 in
1/2 in
5/8 in
1 3/4 in
2U
Outer slide rail bracket assembly
5/8 in
1/2 in
1 3/4 in
1U
5/8 in
Baseline position is between
two 1/2inch holes.
5/8 in
EIA rack unit
1/2 in
Separating the Slide Rails

You need to separate the slide rails and attach the inner movable section to the File Gateway
server and the outer fixed section to the rack rails.
To separate the slide rails:
1. Slide the slide rail completely open.

2. Press the spring clip on the inner slide rail as shown in the illustration.
The blowup of the spring clip shown in the illustration is on the bottom side of the slide rail.
29
Separating the Slide Rails
3. Pull and separate the two halves.

4. Repeat these steps to separate the second slide rail.
Attaching Inner Slide Rails to the Avid ISIS | 5500

Attach the inner slide rails that were separated from the outer slide rails to the Avid ISIS 5500.
To attach the inner slide rails:
1. Position the inner slide rail against the side of the Engine so that the screw holes are toward
the rear of the Engine, and front of the slide rail fits over the tab at the front of the Engine.
2. Secure the inner slide rail to the Engine with two of the small screws.
You might find more screws in the rail kit than is needed, and described in this procedure.
30
Attaching the Inner Slide Rails
3. Repeat this procedure to attach the other inner slide rail on the other side of the Engine.
Attaching the Outer Rails to a Square-Hole Rack

After separating the slide rails as previously described (see Separating the Slide Rails on
page 29), perform the following procedure. If your mounting rails have round holes, see
Attaching the Outer Rails to a Round-Hole Rack on page 33.
To attach the outer slide rails to the rack with square holes:
1. Align the outer slide rail bracket assembly with the front rack-mounding holes.
You should have someone helping you hold the slide rails level while you are positioning them in
the rack.
2. Slide the square tabs through the holes in the front, vertical rack-mounting rail.
31
Positioning the Outer Slide Rail with the Front Rack-Mounting Rail
3. Push the outer rail towards the outside of the rack, to secure the outer rail in place
Insert the Outer Slide Rail to the Front Rack-Mounting Rail
4. Adjust the outer slide rail bracket assembly to the rear mounting rail.
5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the
front rack-mounting rail.
32
Securing the Outer Slide Rail to the Rear Rack-Mounting Rail
6. Repeat this procedure to attach the second outer slide rail on the other side of the rack.
Attaching the Outer Rails to a Round-Hole Rack

After separating the slide rails as previously described (see Separating the Slide Rails on
page 29), perform the following procedure. If your mounting rails have round holes, you first
need to clip on the round hole adapter.
To attach the outer slide rails to the rack with round holes:
1. Locate the four round hole adapters (which ship in the accessory kit's plastic bag, not in the
rack mount kit box) and position the adapter on the end of the outer slide rail bracket
assembly as shown in the following illustration.
Attaching the Round Hole Adapter to the Bracket Assembly
Outer slide rail bracket assembly
Bracket assembly tabs
Round hole adapter
33
2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the
adapter so that the holes face the front of the bracket assemble as shown in the following
illustration.
Positioning the Round Hole Adapter
3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the round
hole adapter is over the rack rail.
You should have someone helping you hold the slide rails level while you are positioning them in
the rack.
Insert the Outer Slide Rail to the Front Rack-Mounting Rail
4. Insert the small (10-32) Phillips-head screws through the round-hole adapter and mounting
rail, into the bracket. If the rack holes are different size, you need to supply your own screws
34
Securing the Outer Slide Rail to the Rack-Mounting Rail
5. Adjust the outer slide rail bracket assembly to the rear mounting rail.
6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the
front rack-mounting rail.
7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.
Securing the Avid ISIS | 5500 in a Rack
You should have someone helping you lift the Avid ISIS | 5500 while you are positioning it
into the slide rails.
To secure the Avid ISIS Engine to the rack enclosure:
1. Lift and position the Avid ISIS Engine so that the inner slide rails (secured to the Avid ISIS
Engine) are align with the outer slide rails secured to the rack.
2. Push the front of the Avid ISIS | 5500 flush against the front mounting rail. The holes in the
Avid ISIS Engine front panel align with the holes in the front mounting rail.
3. From the front of the rack enclosure, insert the large screws through the Avid ISIS | 5500 and
front mounting rail, and tighten.
You can use your own rack hardware if your rack has square holes or unique fasteners.
35
Front Panel Screws
1 of 4
screws
Rack enclosure
front mounting rail
Installing the Dell Networking S25 and S4810 Switches in a Rack

Make sure you have at least 1U of rack space available prior to installing. The illustrations in this
section show the Dell Networking S25N switch, but the Dell Networking S25P and Dell
Networking S4810 switches are rack-mounted in the same way.
You should have someone helping you lift the switch while you are positioning it into the
rack.
To secure the Dell Networking switch to the rack enclosure:
1. Attach the rack-mount brackets using the four small flat-head screws on each side.
AC
STA
CK
ID
XFP
25
XFP
26
Ala
rm
DC
27
P28
S50
-01-
GE-
24V
36
2. Lift and position the switch so that the rack-mount brackets you attached are aligned with
the front outer rack rails.
3. Position the front of the switch flush against the front mounting rails so that the holes in the
switch bracket align with the holes in the front mounting rails.
4. From the front of the rack enclosure, secure the switch to the rack with the large screws
included with the switch.
AC
STA
CK
XFP
ID
25
XFP
26
Ala
rm
DC
27
P28
S50
-01-
GE-
24V
Installing the Dell Networking S60 Switch in a Rack

Make sure you have at least 1U of rack space available prior to installing.
You should have someone helping you lift the switch while you are positioning it into the
rack.
37
To secure the Dell Networking switch to the rack enclosure:
1. Attach the rack-mount brackets using the four small flat-head screws on each side.
Rack-mount brackets
View from rear
Screws
Rack-mount brackets
Power Supply
Front
2. Lift and position the switch so that the rack-mount brackets you attached are aligned with
the front outer rack rails.
3. Position the front of the switch flush against the front mounting rails so that the holes in the
switch bracket align with the holes in the front mounting rails.
4. From the front of the rack enclosure, secure the switch to the rack with the large screws
included with the switch.
Rack-mount
bracket
38
Installing the Avid ISIS Drives
Installing the Avid ISIS Drives

To install a drive in the Avid ISIS:
1. Locate the data drives that came with your Avid ISIS.
2. Select one drive.
3. Push the drive carrier latch in to release the handle and pull the handle completely open to
insert the drive carrier.
4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the
Engine.
Drive carrier latch Drive lock
Fault LED (red)

Power/Activity LED (blue)
n
c
When you are installing drives in the Avid ISIS, begin the installation at the bottom of a column
of drives. Make sure the first drive you install is level and flat as you insert it into the Engine.
Do not force a drive into a slot. If you are having problems installing a drive, check to make
sure it is level and flat as you insert it into the Engine, that the drive carrier latch is open
and at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the
drive carrier.
5. Slide the drive into the open drive slot in the Avid ISIS Engine until it stops. Approximately
1/2 inch of the drive carrier should be outside the Engine.
6. Push the handle into the drive carrier. This seats the drive in the Avid ISIS. Youll hear a
click when the drive is fully seated and the handle latches in place.
7. Repeat steps 2 to 6 for the remaining drives.
Connecting a Keyboard, Monitor, and Mouse

An industry standard USB keyboard, USB mouse and VGA monitor are use to access the Avid
ISIS. When installed in a rack with several servers an optional KVM switch can also be used.
The keyboard, monitor, and mouse connections use the same ports described in the following
procedure. Follow the instruction supplied with your KVM switch. You need to supply KVM
cables that are compatible with your KVM switch.
39
Connecting a Keyboard, Monitor, and Mouse
There are only two USB ports on the rear of the Avid ISIS Engine. One of the ports is typically
used for the application key. When you purchase your KVM switch make sure it includes a USB
splitter cable so that both your keyboard and mouse can plug into the splitter cable and use a
single USB port on the Engine.
To connect a keyboard, monitor, and mouse to the Avid ISIS:
1. Install your KVM switch in a suitable slot next to the Avid ISIS in the rack.
You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray in
the rack. These items are optional and can be purchased locally or from Avid.
Do not place the monitor on top of the Avid ISIS.

2. Attach the VGA connector on the monitor cable to the 15-pin video port on the back of the
Avid ISIS. Secure the connector with the thumbscrews on the connector. For exact locations
see Avid ISIS Rear Panel on page 20.
3. Insert the connector on the keyboard and mouse cables into a USB splitter cable.
If you do not have a USB splitter cable, plug your keyboard and mouse cables directly into the
USB ports on the rear of the Avid ISIS | 5500.
4. Insert the other end of the USB splitter cable into a USB connector on the back of the Avid
ISIS | 5500.
40
Connecting Power Cords
Connecting Power Cords

To connect the power cords to the Avid ISIS | 5500:
1. Plug two power cords into the back of the Engine and then plug the other ends into power
outlets.
Avid ISIS Power Connections
Top power
connector
Bottom power
connector
USB ports
Intel Pro 1 Gb
Ethernet ports
1, 3, 4, and 6
Myricom 10 Gb
Ethernet port
2. Plug two power cords into the back of the network switch and then plug the other ends into
power outlets.
The LEDs on the front of the switch light and the fan can be heard.
Your network switch might not have a Power switch and might be powered on when you plug the
power cords into a power outlet.
3. Plug the KVM switch power cord into a power outlet.
Configuration Considerations
The Avid ISIS | 5500 can be configured in the following ways:
41
Connecting Clients Directly to the System Director
For cable specifications, see Supported Cabling on page 138.
A single Avid ISIS Engine connects to a single Ethernet switch or stacked Ethernet switches
using four 1 Gb Ethernet connections; see System Director 1 Gb Ethernet Connections to
the Switch on page 43.
One to four Avid ISIS Engines connect using a 10 Gb Ethernet connection; see 10 Gb
Ethernet S25 Switch Connections on page 47.
Stacked switches support up to 88 Ethernet clients and up to six Engines. If you are stacking
the Dell Networking S25 switch, you need the 12-Gb stacking modules and cable. You need
the 24-Gb stacking modules and cable when stacking the Dell Networking S60 switch. The
Avid ISIS | 5500 connects to stacked switches using the 10 Gb Ethernet connection; see
Stacking the Dell Networking S25 Switches on page 50 and Stacking the Dell
Networking S60 Switches on page 57.
Connecting Clients Directly to the System Director

You can connect up to eight clients, each on a separate subnet, directly into the Avid ISIS | 5500.
The Intel Pro network port on the ISIS | 5500 and the client network port must be configured
with different IP addresses on the same subnet. The IP addresses on the Avid ISIS | 5500 are
configured using the Network Configuration Tool. The client IP address are configured on each
client in the Network Connection Properties window.
You cannot mix direct connect clients and switch configurations.
42
System Director 1 Gb Ethernet Connections to the Switch
To connect clients directly to the Avid ISIS | 5500:
1. (Single Engine) Attach one end of your Ethernet cable to each of the four outside 1 Gb
Ethernet ports on the back of the Engine. These ports are the Intel Pro network ports and
labeled 1, 3, 4, and 6.
Attaching the Ethernet Cable to the Gigabit Ethernet Port
1 Gb Ethernet connections
2. Plug the other ends of the Ethernet cables into the network port of each of your four clients.
3. Configure the four ports using the Network Configuration Tool when loading the software;
see Loading the Software on page 67.
System Director 1 Gb Ethernet Connections to the

Switch
The following instructions describe how to connect the Avid ISIS | 5500 to an Ethernet switch
using the 1 Gb Ethernet ports.
To install the Ethernet switch:
1. Your Ethernet switch should be rackmounted as previously described. Leave adequate room
at the front for cables and at the back for air circulation.
2. Locate four Category 5E, 6, or 6A Ethernet cable.
43
System Director 1 Gb Ethernet Connections to the Switch
3. Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the
back of the Avid ISIS | 5500. These ports are the Intel Pro network ports and labeled 1, 3, 4,
and 6.
Attaching the Ethernet Cable to the Gigabit Ethernet Port
When using optional Engines, you must use the 10 Gb Ethernet connection.
4. Attach the other end of the four Ethernet cables to the first four 1 Gb ports on the back of the
Ethernet switch.
44
Dell Networking Ethernet Switches
Attaching the Four Ethernet Cables to the Ethernet Switch

Up to 20 clients, ports 5 - 24
21
22
Console
23
24
Avid ISIS 5000
5. Plug in the two switch power cords to power on the switch. The Avid switch configuration
file is automatically loaded in the Dell Networking switches. If you need to change your
switch configuration, see Avid Network and Switch Guide included in the Documentation
folder of the software kit.
All Dell Networking switches shipped from Avid include a switch configuration file that supports
the 1 Gb, 10 Gb, and stacking configurations documented in this guide. For valid switch
configurations, see Avid ISIS Shared Storage Systems on page 22. If cascading your switches,
you must configure the switches on your own. Cascaded switch configurations are not
documented or included in the Avid switch configuration.

The Ethernet switch should be mounted directly above or below the Avid ISIS. There is adequate
space to run and connect Ethernet cables to the front of the switch. For a list of currently
supported Ethernet switches, see the latest Avid ISIS ReadMe.
Avid recommends you make your network connections between the switch and the Avid ISIS
Engine before loading the software. The software installation automatically searches for
connections and helps with the network configuration.
45
The following sections described the optional module installation for the supported Dell
Networking switches:
Dell Networking S25 Switch Modules on page 46
Dell Networking S60 Switch Modules on page 53
Dell Networking S4810 Port Configuration on page 58
Dell Networking S4810 switches do not support optional modules for stacking.Each port of the
S4810 can be configured for 1Gb or 10 Gb connections.
Dell Networking S25 Switch Modules

The Dell Networking S25 switch has two expansion slots in the back of the switch, into which
you can insert either 10 Gb Ethernet module or 12 Gb stacking modules. The 10 Gb module
provides a 10 Gb Ethernet connection between the Avid ISIS | 5500 Engine and the switch. The
12 Gb module is for stacking two Dell Networking switches, one module is needed in each
switch. Modules are ordered separately and can install in either slot on the back of the Dell
Networking switch. The Dell Networking S25 switches support up to four Engines with two 10
Gb Ethernet modules in a single switch or two 10 Gb Ethernet modules in a stacked switches.
All Dell Networking switches shipped from Avid with a switch configuration file that
supports the switch configurations documented in this guide. Avid recommends you install
optional switch modules before you power on the switch for the first time. The appropriate
switch configuration is read during power-up. If you install or remove switch modules after
power on, and have not changed the Avid switch configuration, the Avid configuration
automatically adjust to the changes. If you have modified the switch configuration in any
way, see the Avid Network and Switch Guide included in the software kit.
The Dell Networking S25 Ethernet switch has been configured for all supported Avid
Configurations. After setting up the switch, the proper configuration is detected at power on. For
more information on the Dell Networking switch see the Avid Network and Switch Guide
included in the Documentation folder of the software kit.
The Dell Networking S25N and S25P (fiber) switches have the same design configuration. All the
setup and configuration information in this guide applies to both models, the only difference is
the S25P uses 1 Gb optical ports in place of 1 Gb Ethernet ports. The S25N offers four shared 1
Gb SPF optical ports, when these four ports are used (21 24), the Ethernet ports with the same
port numbers are disabled. For more information, see the manufacturers documentation.
46
Dell Networking S25N Switch Front

Status Panel
LEDs
OK
Alarm
AC
DC
Stack ID
Indicator
XFP25
XFP27
LED
XFP26
XFP28
Link/Active
Indicator LEDs
(SFP Ports 21-24)
Alarm
AC
STACK ID
S25-01-GE-24V
DC
XFP25
27
XFP26
P28
RJ-45 Console Port
Ethernet 1 Gb Ports
Shared
Ports (21-24)
SFP
Ports (21-24)
Avid has also qualified the following optical adapters to be used in the Dell Networking S24P
optical (fibre) switch:
Macintosh clients have been qualified with the Small Tree PEG1F single port or PEG2F dual
port optical adapters in the slot 2 of a Macintosh Pro Nehalem system (2.66 GHz or
2.93 GHz)
Windows clients have been qualified with the 1 Gb Intel Pro 1000 PT or PF Ethernet
adapter.
10 Gb Ethernet S25 Switch Connections

The 10 Gb Ethernet board in the Avid ISIS connects to a switch using the 10 Gb Ethernet
connection. If you need to connect more than 20 clients using the S25 switch, see Stacking the
Dell Networking S25 Switches on page 50.
The cabling in the figure uses the standard duplex 3-meter LC to LC cables.
To connect the Avid ISIS | 5500 to a 10 Gb Ethernet port on the switch:
1. (If connected) Remove both power cords from the back of the switch.
2. Removed the left blank faceplate cover on the back of the switch by removing the two
screws that secure the cover to the switch.
3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.
47
Dell Networking S25 Switch Module Installation
4. Secure the module in the switch with the two captive thumb screws.
5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the right side slot on the
switch.
6. Insert an XFP transceiver into an open connector on the 10 Gb Ethernet module in the
switch.
Inserting the XFP Transceiver into to the 10 Gigabit Ethernet Port
7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.
Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine
8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.
48
Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable

specifications, see Supported Cabling on page 138.
9. Connect the other end of the cable to the 10 Gb port on the rear Engine.
ISIS Engines can be connected to any 10 Gb port on the switch.

Attaching the 10 Gb Ethernet Cable
Second Engine
10 Gb Ethernet LC to LC connection
10. (Additional Engines) Attach one end of the 10 Gb Ethernet cable to one of the 10 Gb ports
on the back of the switch and the other end to the 10 Gb port on the Avid ISIS Engine.
If connecting a third or four Engine configuration, install a second 10 Gb module in the Dell
Networking Switch; see Dell Networking S25 Switch Modules on page 46.
49
Four Engines to a Single Switch

Second Engine
Third Engine
Fourth Engine
file automatically detects the 10 Gb modules. If you need to change your switch
configuration, see Avid Network and Switch Guide included in the Documentation folder of
the software kit.
the 1 Gb, 10 Gb, and stacking configurations documented in this guide. For valid switch
configurations, see Avid ISIS Shared Storage Systems on page 22.
Stacking the Dell Networking S25 Switches

Avid supports stacking two Dell Networking S25 switches. The expansion slots in the Dell
Networking switches allow you to stack similar switches together into a single virtual switch.
When two Dell Networking S25 switches are stacked, you have the capability of connecting up
to the 48, 1 Gb clients. The stacking modules are ordered separately and install in the back of the
Dell Networking switch.
The Dell Networking stacking modules use a 12 Gb connection between the two S25 switches.
Once the modules are installed, connect the stacking cables as described in the following
procedure. For more information on stacking the Dell Networking switches, see the
documentation provided by the switch manufacturer. The stacked switch configuration uses SFP
connectors to connect the cables to the switch.
If using a stacked switch configuration, the 10 Gb connection from the Avid ISIS can be to either
switch.
50
To stack Dell Networking S25 switches:
1. Install a 12 Gb stacking module into the right slot of the Dell Networking switch, similar to
the process described in Dell Networking S25 Switch Modules on page 46.
2. Removed the right blank cover on the back of the that switch as you did when installing the
10 Gb module.
3. Insert the stacking module into the open slot where the blank cover was removed.
4. Secure the stacking module in the switch with the two captive thumb screws.
5. Repeat steps 2, 3, and 4 on the right slot of the second switch.
6. Connect the stacking cable from one stacking port on the top switch to one stacking port on
the bottom switch.
Either one of the ports on the stacking module can be used to connect the stacking module to the
other.
Dell Networking S25 Switch Stacking Module Configuration
The Avid default Dell Networking switch configuration automatically detects whether modules
are installed or not. You do not need to modify your switch configuration for the addition of the
12 Gb or stacking modules.
7. Plug-in the two power cord to power on your switch.
The Avid switch configuration file automatically detects the 12 Gb modules. If you need to
change your switch configuration, see Avid Network and Switch Guide included in the
Documentation folder of the software kit.
Connecting Multiple Engines to the Stacked Switch

The Avid ISIS Engine System Director lets you expand your storage capacity by adding an
additional Engine to the Avid ISIS.
51
To connect the Avid ISIS Engine to the designated Avid ISIS System Director:
1. Mount the optional Avid ISIS Engine in a rack directly above or below System Director
Ethernet switch.
Do not set the Avid ISIS Engine directly on top of any other components on the rack. The
Avid ISIS is too heavy to be supported by other rack components.
3. Locate the 10-foot (3-meter) optical cable.
4. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the
back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into
the optical port.
the SFP+ optical port.
6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical
cable by firmly pushing the connector into the optical port.
Avid ISIS Connection to Two S25 Switches
Second Engine
LC to LC connections
Optional Engines can be connected to any 10 Gb port on the switch, although, the following
illustration suggest balancing the load across the two 10 Gb modules.
52
Four Engines to a Stacked S25 Switch

Second Engine
Third Engine
Fourth Engine
LC to LC connections
8. Plug in the two switch power cords to power on the switch and load the switch configuration
file included on the switch. If you have trouble with your switch, see Avid Network and
Switch Guide included in the Documentation folder of the software kit.
the 1-Gb and 10 Gb switch configurations documented in this guide. For valid switch
9. Install the Avid ISIS | 5500 Engine software; see Software Installation on page 66.
Dell Networking S60 Switch Modules

The Dell Networking switch has two expansion slots: one in the front and one in the back of the
switch. The 10 Gb module provides a 10 Gb Ethernet connection between the Avid ISIS Engine
and the switch. The 24 Gb module is for stacking two Dell Networking switches, one module is
needed in each switch. Modules are ordered separately and can install in either the front or rear
slot of the Dell Networking S60 switch. The Dell Networking S60 switches support a up to four
Engines with two 10 Gb Ethernet modules in a single switch or two 10 Gb Ethernet modules in a
stacked switches.
All Dell Networking switches shipped from Avid with a switch configuration file that
supports the switch configurations documented in this guide. Avid recommends you install
optional switch modules before you power on the switch for the first time. The appropriate
switch configuration is read during power-up. If you install or remove switch modules after
53
power on, and have not changed the Avid switch configuration, the Avid configuration
automatically adjust to the changes. If you have modified the switch configuration in any
way, see Avid Network and Switch Guide included in the Documentation folder of the
software kit.
The Dell Networking S60 Ethernet switches have been configured for all supported Avid
more information on the Dell Networking switch see Avid Network and Switch Guide included in
the Documentation folder of the software kit.
Dell Networking S60 Switch Rear
Stack ID
Ethernet Ports
SFP Ports
Management ports
Alarm LEDs
Optional Module
10 Gb Ethernet S60 Switch Connections

The 10 Gb Ethernet board in the Avid ISIS connects to a switch using the 10 Gb Ethernet
connection. If you need to connect more than 44 clients using the S60 switch, see Stacking the
Dell Networking S60 Switches on page 57.
The cabling in the figure uses the standard duplex 3-meter LC to LC cables.
To connect the Avid ISIS to a 10 Gb Ethernet port on the switch:
1. (If connected) Remove both power cords from the front of the switch.
2. Removed the rear blank faceplate cover on the back of the switch by removing the screw that
secure the cover to the switch.
3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.
54
Dell Networking S60 Switch Module Installation

Front
Rear
4. Secure the module in the switch with the captive thumb screw.
5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the front slot on the switch.
6. Insert an SFP+ transceiver into an open connector on the 10 Gb Ethernet module in the
switch.
Inserting the SFP+ Transceiver into to the 10 Gigabit Ethernet Port
7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.
Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine
55
8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.
Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable

specifications, see Supported Cabling on page 138.
9. Connect the other end of the cable to the 10 Gb port on the rear Engine.
ISIS Engines can be connected to any 10 Gb port on the switch.

Attaching the 10 Gb Ethernet Cable
Second Engine
on the front of the S60 switch and the other end to the 10 Gb port on the Avid ISIS Engine.
If connecting a third or fourth Engine, install a second 10 Gb module in the front of the Dell
Networking S60 Switch; see Dell Networking S60 Switch Modules on page 53.
file automatically detects the 10 Gb modules. If you need to change your switch
configuration, see Avid Network and Switch Guide included in the Documentation folder of
the software kit.
the 1-Gb, 10 Gb, and 24 Gb stacking switch configurations documented in this guide. For valid
switch configurations, see Avid ISIS Shared Storage Systems on page 22.
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Stacking the Dell Networking S60 Switches

Avid supports stacking two Dell Networking S60 switches. The expansion slots in the Dell
Networking switches allow you to stack similar switches together into a single virtual switch.
When two Dell Networking S60 switches are stacked you have the capability of connecting up to
88 1 Gb clients. The stacking modules are ordered separately and install in either the front or
back slot of the Dell Networking S60 switch.
The Dell Networking S60 stacking modules use a 24 Gb connection between the two switches.
Once the modules are installed, connect the stacking cables as described in the following
procedure. For more information on stacking the Dell Networking switches, see the
documentation provided by the switch manufacturer. The stacked switch configuration uses
SFP+ connectors to connect the cables to the switch.
If using a stacked switch configuration, the 10 Gb connection from the Avid ISIS can be to either
switch.
Install a 24 Gb stacking module into the front left slot of the Dell Networking S60 switch, similar
to the process described in 10 Gb Ethernet S60 Switch Connections on page 54.
To stack Dell Networking S60 switches:
1. Removed the back blank cover on the front of the Dell Networking S60 switch.
2. Insert the stacking module into the open slot where the blank cover was removed.
3. Secure the stacking module in the switch with the captive thumb screw.
4. Repeat steps 1, 2, and 4 on the front slot of the second switch.
5. Connect the stacking cable from the stacking port on the top switch to the stacking port on
the bottom switch.
Dell Networking S60 Switch Stacking Module Configuration
The Avid default Dell Networking S60 switch configuration automatically detects whether
modules are installed or not. You do not need to modify your switch configuration for the
addition of the 24 Gb or stacking modules.
6. Plug-in the two power cord to power on your switch.
57
The Avid switch configuration file automatically detects the 24 Gb modules. If you need to
change your switch configuration, see Avid Network and Switch Guide included in the
Documentation folder of the software kit.
Dell Networking S4810 Port Configuration

Avid ships the Dell Networking S4810 switch pre-configured for an Avid ISIS | 5500
environment. This configuration has specific requirements on where the Engines and clients
need to be connected. The S4810 switch contains 48 dual-speed 1/10 Gb (SFP+) ports as well as
four 40 Gb QSFP+ uplinks. The S4810 switch ports are numbered as shown in the following
illustration. Engines and clients connect as follows:
Avid ISIS | 5500 Engines connect via 10 Gb to ports 0 5 (these six ports are configured for
10 Gb connections and require 10 Gb transceivers)
Client connect to ports 6 47 (these 42 ports are configured for 1 Gb connections and
require 1 Gb transceivers)
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47
0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46
The Dell Networking S4810 Ethernet switches have been configured for all supported Avid
more information on the Dell Networking switch see Avid Network and Switch Guide included in
the Documentation folder of the software kit.

Avid ISIS lets you expand your storage capacity by adding an additional Engines to the System
Director.
To connect the an Engine to the designated System Director:
1. Mount the optional Engine in a rack directly above or below System Director Ethernet
switch.
Do not set the Avid ISIS Engine directly on top of any other components on the rack. The
Avid ISIS is too heavy to be supported by other rack components.
58
3. Locate the 10-foot (3-meter) optical cable.
the optical port.
5. Attach the other end of the optical cable to the 10 Gb Ethernet connector on the Dell
Networking switch. Secure the optical cable by firmly pushing the connector into the SFP+
optical port.
6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical
cable by firmly pushing the connector into the optical port.
Avid ISIS Connection to Two Switches
Second Engine
Optional Engines can be connected to any 10 Gb port on the switch, although, the following
illustration suggest balancing the load across the two 10 Gb modules.
59
Four Engines to a Stacked Switch

Second Engine
Third Engine
Fourth Engine
Engines are connected to ports 0 through 5. You must use an SFP+ transceiver for 10 Gb
connections.
Six Engines to a Dell Networking S4810 Switch
Sixth Engine
Fifth Engine
Fourth Engine
Third Engine
Second Engine
60
Connecting to an In-House Network
8. Plug in the two switch power cords to power on the switch and load the switch configuration
file included on the switch. If you have trouble with your switch, see Avid Network and
Switch Guide included in the Documentation folder of the software kit.
the 1-Gb and 10 Gb switch configurations documented in this guide. For valid switch
9. Install the Avid ISIS | 5500 Engine software, see Software Installation on page 66.
Connecting to an In-House Network

To allow the clients in your ISIS system to use other network services, you can connect the
system to your in-house Ethernet local area network (LAN). However, if you have multiple ISIS
systems, each one must be on a separate network.
You need to modify the Avid default configuration in the Avid ISIS switch to add your corporate
network to the Avid ISIS environment; see the Avid Network and Switch Guide included in the
Documentation folder of the software kit. Once you re-configure the Avid switch use a 1 Gb
Ethernet cable in one of the 1 Gb ports to connect Avid ISIS environment to the corporate
network.
n
c
c
Avid does not install, configure, or troubleshoot in-house LANs. If you are having trouble with
your LAN, consult your Information Services department or your network vendor.
When you are connecting the Avid ISIS to an in-house network, make sure you use only
Category 5E, 6, or 6A Ethernet cables. Using other cable types can cause performance
problems.
Connect the Avid ISIS to an in-house network using the Ethernet switch. Using the built-in
Ethernet ports on the Avid ISIS can cause an increase in login time for all the attached
Ethernet clients.
To connect your switch to the house network:
1. You can do one of the following:

t
If you are using the Dell Networking S25 switch, attach the Ethernet cable coming from
the house network to port 24 on the switch and see Avid Network and Switch Guide
included in the Documentation folder of the software kit. If you are not using the Dell
Networking S25 switch, your network administrator needs to configure a port on the
port for your house network.
61
Turning On the Avid ISIS | 5500 Hardware
If you are not using an Ethernet switch, attach the Ethernet cable coming from the house
network to one of the two built-in unused Ethernet ports (2 or 5) on the back of the Avid
ISIS | 5500. For an exact location see Avid ISIS Power Connections on page 41. Use
of these two ports is not prohibited and can be used for remote administration. It is the
responsibility of your house network administrator to configure.
Ethernet ports 2 or 5 on the back of the Avid ISIS | 5500 do not support the bandwidth needed for
editing clients. Ports 2 and 5 are used for System Director Resiliency; see Configuring System
Director Resiliency on page 88.
Turning On the Avid ISIS | 5500 Hardware

When you turn on the power to your Avid ISIS | 5500 hardware, you must do it in the following
order so that Avid ISIS | 5500 will see all of its connected components.
To turn on the power for each component:
1. The Ethernet switch does not have a power switch. It turns on when you plug the power cord
into a power outlet.
2. Turn on the power switch for the KVM switch.
3. Make sure all the network cables are connected before you load the Avid ISIS | 5500
software.
4. Push the power button at the top left on the front of the your System Director and Engines;
see System Director Front Panel and LEDs on page 17.
5. Wait for the Windows operating system to load before you attempt to use the Avid ISIS
software.
Log on as Administrator (default password: is-admin).
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3 Installing the Avid ISIS Software

This chapter describes network and Windows operating system parameters that need setting
along with instructions creating workspaces using the Avid ISIS software on the Avid ISIS.
Windows Operating System and Network Settings

Your Avid ISIS ships with the Windows operating system installed. If you need to re-image the
internal drives with the Windows operating system see Product Recovery on page 133.
When turning on your Avid ISIS for the first time the Apply Computer Setup message is
displayed for 3 to 5 minutes. Use the information in the following sections to configure the Avid
ISIS with the correct date and time, computer name, and network properties.
Log on as Administrator (default password: is-admin).
Setting the Date, Time, and Time Zone

You need to correctly set the date, time, time zone, and daylight saving time option on each Avid
ISIS enclosure.
To set the date, time, time zone, and daylight saving time option on the Avid ISIS:
1. Click the time in the taskbar. The Date/Time Properties dialog box opens.
2. Click Change date and time settings.
3. In the Date and Time tab, click the Change date and time button. Set the date and time
using the Date & Time tab.
4. Set the date and time.
5. Click OK to close the Date and Time Settings dialog box.
6. Click the Change time zone button.
7. Set the time zone for the location of the Avid ISIS.
8. Make sure the Automatically adjust clock for Daylight Saving Time option is selected if
your location observes daylight saving time.
9. Click OK to close the Time Zone Settings dialog box.
10. Click OK to close the Date and Time dialog box.
Specifying a Unique Computer Name

Your Avid ISIS enclosure has been imaged at Avid with the current operating system
configuration and drivers that have been qualified with the Avid ISIS system. This image creates
a unique Host name for the system based on the MAC ID of the system board. If you change the
Computer Name of the system you need to remember to rename the computer after re-imaging
the system. When you re-image the system, the Host system name is reset back to a Host name
based on the MAC ID.
If changing the System Director computer name, you should do this before installing the Avid
ISIS software.
To specify a unique computer name (by which clients identify your Avid ISIS):
1. Right-click the computer icon on the desktop, and select Properties.

The Control Panel/System dialog box opens.
2. Click Change settings.
3. In the Computer Name tab, click the Change button.
4. Type the new name of the Avid ISIS in the Computer name text box.
5. (Option) Determine if you need to select the Domain or Workgroup in the Workgroup
section at the bottom of the dialog box and click Change. Contact your network
administrator for assistance.
6. Click OK.
After a short delay, you are prompted to restart your computer.
7. Click OK.
8. Close all open windows and restart the Avid ISIS system.
Virtual System Name

The Avid ISIS software creates a default virtual name of AvidISIS on all Avid ISIS System
Directors. When using redundant System Directors, both System Directors must have the same
Virtual System Director Name but the hostnames for each System Director must be unique.
While not required, it is a best practice if the hostname and virtual System Director name not
match. A Virtual Hostname can be used in the redundant configuration to access the
Management Console regardless of which System Director is active. It is set in your corporate
information technology (IT) departments DNS server only and it points to the Virtual Address
set in the Dual System Director Configuration dialog box. The System Director name cannot be
the same as any computer on the network. Computers with the same names would cause a
64
network conflict. Change the Avid ISIS virtual name using the System Director Control Panel
after you have installed your Avid ISIS software; see Creating an Active File System on
page 75.
Once you have a virtual name it is stored in the registry and preserved when performing an Avid
ISIS software upgrade. This means if you have created a unique virtual name for your System
Director, you do not need to re-apply the virtual name after performing an upgrade or reinstalling
the software. If you reimage the system drive, the registry is reset and you will need to re-enter
the Virtual System Director Name and redundancy information.
Activating the Application Key

A Dongle Manager application is used to scan and update your application key (dongle). Copy
the Dongle Manager to the Avid ISIS System Director and follow the dongle update instructions.
There are two tabs used in the Dongle Manager application:
Scan tab Scanning displays the permissions currently on your dongle. This display tells
you what software you are authorized to run and lists any additional options. Scanning also
gives you the Avid System ID and Dongle Serial Number. This information is displayed
within the Dongle Manager application and in the form of a .txt file.
Update tab You can also use the Dongle Manager to update the permissions on your
dongle (see the following instructions).
To activate the application key:
1. Navigate to the folder where you copied the Dongle Manager.

2. Double-click the DongleManager.exe to launch the Dongle Manager.
3. Navigate to the Update tab within the Dongle Manager application.
4. Click the Open button.
5. Locate and navigate to your dongle updater (.avd file), select your dongle updater (.avd file),
and click Open.
If an error message appears saying that no compatible dongle has been found, make sure you are
using the dongle that matches the dongle updater file Avid sent you. The updater file works only
on the dongle or dongles for which it was sent.
6. Once testing has completed, click the Update button.
Your dongle is now updated.
65
Software Installation
After setting up the Avid ISIS hardware and described in Installing the Avid ISIS System on
page 27, decide on your network configuration, and install the software.
Connect the Network Cables to the Enclosure

The software senses the network connections on the back of the Avid ISIS System Director. Plug
in the four 1 Gb Ethernet cables into the Intel Pro network ports or the 10 Gb optical Ethernet
cable on the back of the Engine. For more information on the supported network configurations,
see Avid ISIS Shared Storage Systems on page 22.
IP Addressing Strategies When Connecting to a Network

Your Avid ISIS and Ethernet clients must be configured with a unique IP address and common
subnet mask. Your site network administrator should determine how best to allocate IP addresses
for systems on your in-house network, bearing in mind the following:
You must assign a static IP address to the four Intel Pro 1 Gb ports or 10 Gb port on the Avid
ISIS Engine. Avid has provided a Configure Network Adapter tool; see Checking or
Changing the System Director IP Addresses on page 76 after you have installed the Avid
ISIS software.
Ethernet clients connected through the Avid ISIS switch are assigned static IP addresses
unless you have a Dynamic Host Configuration Protocol (DHCP) server attached where the
client can automatically obtain an IP address.
All Ethernet clients connected through the Avid ISIS switch must have addresses in the same
subnet as the Avid ISIS.
Direct connect Ethernet clients connect directly to the 1 Gb and 10 Gb ports on the Avid
ISIS System Director. Each of the port on the System Director must be configured on a
separate subnet. The client must match the subnet assigned to the port that it is connected to
on the System Director. For an example, see Default IP Network Addresses for 1 Gb and 10
Gb Direct Connect Clients on page 70.
You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet
ports on the System Director. This tool sets the IP addresses in the registry. Manually
setting the IP addresses on the System Director without using the Network Configuration
Tool is not supported and will not work properly.
66
Loading the Software

The Avid ISIS enclosure does not have a DVD reader. Software is loaded onto the system using a
USB flash drive. The system ships with two USB flash drives:
One blank (8 GB) USB Drive is intended for storing the ISIS Software Kit. Download the
ISIS software kit from download center
(http://www.avid.com/US/support/find-support/category/updates) and copy it to this USB
drive
The second (16 GB) USB drive contains the recovery software. Use this to re-image the
server Operating System.
To load the Avid ISIS software:
1. Log in to the Avid ISIS | 5500 as Administrator (default password: is-admin).
The Avid ISIS | 5500 product documentation is in PDF format. You can access the
documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. Download and
install Acrobat Reader on your Avid ISIS | 5500 before accessing the PDF documentation.
2. Make a folder for the software kit on your root directory (C:\) of your System Director.
3. Insert the USB flash drive with the downloaded software kit into any USB port on your
System Director.
You can run the software installer from the USB flash drive. The advantage of copying the
software kit to the Avid ISIS | 5500 is that you have easy access to kit files if you should ever them
in the future.
a.
Double-click the computer icon on the desktop.
b.
Double-click the USB flash drive icon in the window and copy the software kit into the
new folder you created on the Avid ISIS | 5500 system.
4. (Option) The Avid ISIS | 5500 software kit is also available on the Avid Download Center
(www.avid.com/support/downloadcenter). Uncompress (unzip) the downloaded software kit
in the new folder on the Avid ISIS | 5500 system.
Do not download and run the AvidISISStorageManager64.msi file shown in the

Management Console Installer window to upgrade your Engines, because important
configuration files are not included in the .msi file. The complete installation is available
only in the ISIS installer splash screen.
5. Read the Avid ISIS ReadMe to see if there are specific instructions for the current ISIS | 5500
release.
6. Double-click the AvidISISSetup.exe file in the software kit.
67
The installer splash screen appears.
Avid highly recommends that you click the ReadMe link under Resources > Documentation. This
displays the ReadMe file that provides the latest information regarding the ISIS system and
software. You must have Adobe Reader installed to view the PDF.
7. Select the ISIS | 5500 - 5000 Family Engine/System Director software for the enclosure you
are installing the software on. The list of Actions changes based on your selection.
When setting up the ISIS Engine for the first time, the Network Adapter Configuration and
the Raid Set Configuration are performed automatically for you. These two functions are not
performed if your enclosure already had these items configured. Typically this is the case
when upgrading the software version.
When you initially install the Avid ISIS software, the RAID set is initialized automatically. With
no client traffic on the system, this will take approximately 54 hours for the ISIS-64, 27 hours for
the ISIS | 5500-32 and 14 hours for the ISIS | 5500-16. During this initialization, the system is
functional and able to support a limited amount of client traffic. An Avid ISIS Engine during
initialization should be able to support full bandwidth to one client. This should allow sufficient
68
bandwidth to be able to test out the system before the initialization is complete by working with
one client at a time. That client bandwidth during the initialization period should be kept to a
minimum. Failure to do so can significantly increase the initialization time.
8. Click Apply.
9. Follow the screen prompts accepting the defaults and License agreement.
10. (New installs) If this is a new installation, the Network Configuration Tool appears asking
you to provide the IP Address of the Ethernet connections.
The Network Configuration Tool displays the supported 1 Gb Intel Pro ports (1, 3, 4, and 6) or
the 10 Gb port if it is being used. The 1 Gb ports (2 and 5) are displayed when configuring Dual
System Directors under the multiple ISIS Engine selection.
69
ports on the Avid ISIS | 5500. This tool sets the IP addresses in the registry. Manually
setting the IP addresses on the ISIS | 5500 without using the Network Configuration Tool is
not supported. You must set the gateways for each network connection using Windows
(outside of the Network Configuration Tool), but only in a routed environment.
t
Direct Connect Clients If you have up to nine clients connected directly into the
System Director: eight 1 Gb clients and one 10 Gb client. Each client must be on a
separate subnet and use a common subnet mask. Avid suggests the following addresses.
Default IP Network Addresses for 1 Gb and 10 Gb Direct Connect Clients
Location
ISIS | 5500
IP Network
Address
Client
IP Network
Address
Subnet Mask
Direct connect 10 Gb port
192.168.17.10
192.168.17.100
255.255.255.0
Direct connect Pro1000 port 1
192.168.11.10
192.168.11.100
255.255.255.0
192.168.13.10
192.168.13.100
255.255.255.0
192.168.14.10
192.168.14.100
255.255.255.0
192.168.16.10
192.168.16.100
255.255.255.0
Direct connect Quad port 8
192.168.18.10
192.168.18.100
255.255.255.0
192.168.19.10
192.168.19.100
255.255.255.0
192.168.20.10
192.168.20.100
255.255.255.0
192.168.21.10
192.168.21.100
255.255.255.0
Single Engine 1 Gb Connections to a Switch If you are configuring one Engine

using the four 1 Gb connections from the System Director to a switch, select 1 Gb from
the Engine connection type menu. Each port on the System Director uses an IP
address on the same subnet and a common subnet mask, similar to the default addresses
used in the following illustration.
70
Configure the four ports using the Avid ISIS | 5500 software Network Configuration
Tool. Avid recommends the IP Network Address configuration shown in the following
table:
Default IP Network Addresses for 1 Gb Connections to a Single Switch
Location
IP Network Address
Subnet Mask
Switch connection to port 1
192.168.255.11
255.255.255.0
192.168.255.13
255.255.255.0
192.168.255.14
255.255.255.0
192.168.255.16
255.255.255.0
Suggest starting the client IP

network address at:
Suggest starting at 192.168.255.100 and higher 255.255.255.0

(Example:192.168.255.100, 192.168.255.101,
192.168.255.103, 192.168.255.104, etc.)
Single Engine 10 Gb Connection to a Switch If you are configuring one Engine

using the 10 Gb connections from the System Director to a switch, select 10 Gb from
the Engine connection type menu. The System Director uses one IP address, similar to
the default addresses used in the following illustration.
71
Configure each Engine using the Network Configuration Tool. Avid recommends the IP
Network Address configuration shown in the following table:
Default IP Network Addresses for a Single 10 Gb Connection to the Switch
Location
IP Network Address
Subnet Mask
System ID 1
192.168.255.17
255.255.255.0

network address at:
Suggest starting at 192.168.255.100 and higher

(Example:192.168.255.100, 192.168.255.101,
192.168.255.103, 192.168.255.104, etc.)
255.255.255.0
Multiple Engines 10 Gb Connection to a Switch If you are using the 10 Gb

connection from the System Director to a switch, the System Director uses one IP
address, similar to the default addresses used in the following illustration.
The Dual System Director Ports IP addresses are used when configuring a second System
Director for metadata redundancy. For information on setting up metadata redundancy, see
Configuring System Director Resiliency on page 88.
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Configure each Engine using the Network Configuration Tool. Avid recommends the IP
Network Address configuration shown in the following table:
Default IP Network Addresses for Multiple 10 Gb Connections to the Switch
Location
IP Network Address
Subnet Mask
System ID 1
192.168.255.21
255.255.255.0
System ID 2
192.168.255.22
255.255.255.0
System ID 3
192.168.255.23
255.255.255.0
System ID 4
192.168.255.24
255.255.255.0
System ID 5
192.168.255.25
255.255.255.0
System ID 6
192.168.255.26
255.255.255.0

network address at:
Suggest starting at 192.168.255.100 and higher

(Example:192.168.255.100, 192.168.255.101,
192.168.255.103, 192.168.255.104, etc.)
255.255.255.0
11. When you have set the IP network addresses for the Ethernet ports you are using, click OK
and then click Yes.
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12. When the installation is complete, click OK.
The Raid Set Configuration continues to run in the background setting up three RAID 5 groups
on the data drives. If the Avid ISIS | 5500 is accidentally turned off during the RAID
configuration, the RAID configuration continues once the Avid ISIS | 5500 is turned on again.
Activating the License Key

You need to activate your Avid ISIS software before you can make an Active File System. After
installing your software, see Avid ISIS Software Licensing on page 81.
Previous versions of Avid ISIS software used an application key plugged into the System Director
to allow clients to connected to the ISIS infrastructure. The USB application key is now available
as an option. New ISIS systems ship with software licensing that is activated online. If you are
already using an application key (dongle) in your ISIS infrastructure you can continue using it.
Software licensing is only required with new ISIS installations. Clients cannot access the Avid
ISIS software until the license key has been activated.
If configuring a Dual System Director for metadata redundancy, you will need a second
application key with the second System Director. For more information, see Configuring
System Director Resiliency on page 88.
Connecting the Optional Application Key

The default way of activating your ISIS software is through the Avid License Control tool (see
Avid ISIS Software Licensing on page 81), although you can purchase a USB application key
(also called a dongle). You have purchased the optional Application Key, you do not need to use
the Avid License Control tool software. Before you start the System Director, you need to
connect the Avid ISIS system USB application key.
Do not lose the USB application key. Your Avid ISIS system does not function without it. If
you lose the USB application key, you must purchase another one from Avid to use your
Avid ISIS system software.
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To connect the application key to your Avid ISIS system:
1. Locate the USB application key in your Avid ISIS system kit.
2. Attach the USB application key to one of the rear USB ports of the System Director; see
Avid ISIS Rear Panel on page 20.
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Do not use the built-in USB connector on the front of the System Director.
If you have multiple Avid ISIS Engines, the application key must be plugged into the Engine that
is running the System Director software. Clients cannot access the Avid ISIS software if the
application key is plugged into the Engine-only system.
Creating an Active File System

Before you can use the Avid ISIS or Management Console, you must initialize your system by
creating an Active File System on the System Director.
To create an Active File System:
1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS
System Director and select Control Panel.
2. Click Stop System Director.

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The Configure File System panel becomes active.

3. (First System Director) Select Create Active File System and click OK.
This action results in the loss of all media assets on the system. This is a non-recoverable
action. Use extreme caution with this command.
The Avid ISIS System Director service automatically starts when complete. In the System
Director Control Panel, the System Director is running display turns green.
4. (Option) If creating a Standby System Director in an metadata redundancy configuration,
see Configuring System Director Resiliency on page 88.
Checking or Changing the System Director IP Addresses

After you have installed the System Director software, an Avid ISIS Launch Pad is displayed on
the System Director Desktop. Use the following procedure if you need to access the Network
Configuration Tool window.
To display the System Director IP Addresses:
1. (Option) If the ISIS Launch Pad is not displayed on the Avid ISIS | 5500 System Director
Desktop, click the ISIS Launch Pad icon in the Taskbars System Tray.
The ISIS Launch Pad is displayed.
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You can also start the Network Configuration Tool by clicking Start > Programs > Avid > ISIS
Storage Manager > Network Configuration Tool.
2. Click Network Configuration Tool, in the Storage Manager section of the Launch Pad.
The Network Adapters dialog box displays the System Director IP addresses.
Accessing the Management Console From Any Computer

You can use Management Console from anywhere to perform the following functions:
If the client does not have Flash installed, you wont be able to access the Management Console.
A prompt is displayed with a link to the Flash installer.
Create Workspaces; see the Avid ISIS Administration Guide.

Workspaces can be created only after you bind the Storage Managers and create the Storage
Group.
Create Users and set permissions; see the Avid ISIS Administration Guide.
Install or upgrade the client software.
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To access the Management Console:
1. Type http://IP address of System Director in your browser.
If your Avid ISIS network includes a Domain Name System (DNS), you can type the System
Directors name in the browser.
2. Log into the System Director.
The default Management Console Administrator password is blank (no password).

The ISIS Management Console opens.
Binding the Storage Managers

After you have created an Active File System you need to bind the Storage Managers using the
Management Console. If you have more than one Engine in your ISIS | 5500 configuration, they
appear listed in the Storage Managers page.
This procedure assumes you are creating an Active File System on a new unused Engine. If you
attempt to create a File System on an Engine that has been used before, your Storage Managers
might enter an Orphaned state. To remove an Orphaned state, search the Avid ISIS
Administration Guide for instructions on Removing Orphaned Storage Managers.
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To bind the Storage Managers:
1. Type http://IP address of System Director in your browser or click Management Console in
the Launch Pad.
2. Log into the System Director.
The default Management Console Administrator password is blank (no password).

3. Click the Storage Managers icon or double-click the unbound Status message in the System
Status console.
4. Select the ISIS Engine listed in the Storage Managers list. You can select and bind multiple
ISBs.
Make sure your ISIS Engines have different names. Two ISIS Engines on the same switch,
with the same name, cannot be bound.
5. Click Bind.
6. Click Yes to confirm the request.
7. Click Refresh to see the status circle next to the Name turn change to green when complete.
Creating a Storage Group

You can create a Storage Group after you have bound the Storage Managers (see Binding the
Storage Managers on page 78). You can create one Storage Group per enclosure or one Storage
Group across multiple enclosures.
See the Avid ISIS Administration Guide for information about creating a Storage Group.
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Creating Workspaces
Workspaces are locations to store and segregate data. They appear as network drives to the
clients. You can allow users to access some or all of the workspaces, and assign permissions for
how each user can access the data in a workspace.
Create Workspaces after you have created your Storage Group. To create Workspaces, click
Workspaces icon in the Management Console. See the Avid ISIS Administration Guide for
information on creating Workspaces.
Creating User Accounts

User accounts allow individual users, or groups of users, access to the workspaces. These
accounts allow users to mount or map Avid ISIS workspaces on their workstations.
To add users, click the User icon in the Management Console. See the Avid ISIS Administration
Guide for additional information about creating new users.
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4 Avid ISIS Software Licensing

After installing a new Avid ISIS system, activate the ISIS software with the Avid License
Control tool. If you have a dual System Director environment, repeat the procedure for each
System Director.
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If you are upgrading from an earlier version of Avid ISIS software which uses the USB
application key (dongle), you can continue to use that application key with your software
upgrade.USB application keys are available as an option. New ISIS software continues to
support existing USB application keys.
If you change your system configuration for example, replacing a network adapter or by
upgrading your operating system you must first deactivate your Avid software. For
information on deactivation, see Deactivating the License on page 87.
New installations if you are a new user and have never installed the Avid software on
your system, use the following instructions.
Your network administrator might need to open a few ports that are used during the license
activation. The Avid License Control tool utilizes both port 3443 and port 443 for license request
and response communication. Port 3443 is the primary port, but if this port is blocked, the
Activation Service tries port 443 (which is more likely to be open for web communication).
Existing installations if you are upgrading from a previous version of the Avid ISIS
software, your Avid ISIS software license remains activated. You do not need to reactivate
your Avid ISIS software license as long as you've previously activated a license or have a
valid ISIS application key (dongle) connected.
Host name changes if you change the host name of your system Director you must first
deactivate your license, delete the license binding file, and reactivate the license with the
new name; see License Requirement with Host Name Change on page 87.
What You Need to Activate the ISIS Software License
What You Need to Activate the ISIS Software License

Identification (ID) Numbers Where you can find them:
Activation ID
The Activation ID is provided on an Activation ID and System ID card

shipped with your new ISIS system. The Activation ID is used to
activate the software license and has been linked to your System ID.
System ID
The System ID is provided on an Activation ID and System ID card

shipped with your new ISIS system. The System ID is used for
expediting warranty verification and customer service.
Once activated, the License Profile tab of the Avid License Control
tool displays information about your system. Click Copy to
Clipboard to copy the information to your Clipboard. You can then
cut and paste from the clipboard to an e-mail or create a text file. This
is helpful if you need to save this information for your records or need
to send system information to Avid Customer Support.
Device ID
The Device ID is only needed if you are activating your software on a

system that is not connected to the Internet. This is provided through
the Avid License Control tool during activation.
License Activation Using an Internet Connection

To activate the ISIS software license from the System Director with an Internet connection:
1. Locate your System ID and Activation ID card included with your new System Director.
2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities >
Avid License Control.
The Avid License Control tool opens.
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License Activation Using an Internet Connection
After your Avid software is activated, the License Profile tab displays your System ID,
Activation ID, and Device ID.
3. Click Activate next to the Avid ISIS software.
4. Select I want to activate my product using the Internet connection on this computer. and
then click Continue.
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License Activation Without an Internet Connection
To activate the license using another computers Internet connection, see License Activation
Without an Internet Connection on page 84.
5. Enter your system identification number in the System ID text box.
6. Enter your activation identification number in the Activation ID text box.

7. Click Activate.
The Activation tool confirms your system information. When the activation is complete, a
message indicates that your software has been successfully activated and the button changes
to Deactivate.
8. (Option) If you are planning a dual System Director configuration, repeat this procedure to
Activate the software license on the other System Director.
If you have purchased a Resilient System Director, both System Directors use the same System
ID in a dual System Director configuration. You need a separate Activation ID for each System
Director.

When you do an indirect activation, you are given a .bin activation file. This file is only good
for a single activation. If you have done an indirect activation, and deactivate your license for any
reason, you cannot use the same activation file to reactivate your license. You must repeat the
License Activation Without an Internet Connection procedure and obtain a new .bin
activation file.
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To activate the ISIS software license from a separate computer:
1. Locate your System ID and Activation ID card included with your new System Director.
2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid
License Control.
3. Click Activate next to the Avid ISIS software.
4. Select I want to activate my product using the Internet connection on another computer.
then click Continue.
5. Enter your system identification number in the System ID text box.
6. Enter your activation identification number in the Activation ID text box.
7. Click Next.
8. Follow the instructions in the Avid License Control tool, then click Next.
Your System ID, Activation ID, and Device ID are displayed on the Activation tab. Write these
numbers down to use later. These IDs are displayed in the License Profile tab after your Avid
software is activated.
9. On a computer with an Internet connection, open a Web browser and navigate to

http://avid.com/license.
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10. Follow the onscreen instructions on the web page.

The website creates a license.bin file. This file contains license information needed to
activate your Avid ISIS software.
11. Copy the license.bin file to the ISIS System Director you want to activate.
A USB flash drive is a good method of moving the license.bin file to the System Director.
12. Close the Web browser on the computer with the Internet connection.
13. Return to the ISIS System Director where you left off in the Avid License Control tool (see
the illustration in step 8) and click Next.
14. Click Browse and navigate to the license.bin file on your ISIS System Director, then click
Open.
The Activation tool confirms your system information. When the activation is complete, a
message indicates that your software has been successfully activated and the button changes
to Deactivate.
15. (Option) If you are planning a dual System Director configuration, repeat this procedure to
Activate your software license on the other System Director.
If you have purchased a Resilient System Director for the ISIS | 5500, both System Directors
use the same System ID in a dual System Director configuration. You need a separate Activation
ID for each System Director.
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Deactivating the License
Deactivating the License

You must deactivate your ISIS software license when replacing the System Director so you can
use the license on your new System Director. If you need to deactivate the ISIS software you
must have an Internet connection to deactivate the software and its options.
Deactivating the ISIS System Director software:
1. Stop your Avid ISIS System Director.

2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid
License Control.
3. Next to the Avid ISIS software, click Deactivate.
4. Click Yes.
The system deactivates and the button changes to Activate.
5. Click Done to close the window.
License Requirement with Host Name Change

If you want to change the host name of your System Director, you must deactivate your ISIS
software license, delete the license binding file, and reactivate the license after changing the host
name.
When changing the System Director host name:
1. Deactivate the Avid License on your Avid ISIS System Director (see Deactivating the
License on page 87).
2. Browse to the following location on the System Director and delete the binding.dat file.
c:\ProgramData\Avid\Common\binding.dat
3. Change the System Director host name.

4. Restart the System Director.
5. Reactivate the Avid License on your Avid ISIS System Director (see What You Need to
Activate the ISIS Software License on page 82).
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5 Configuring System Director Resiliency

This chapter explains how to enable the software for a failover using two System Directors.
The Active and the Standby System Directors must be using the same image on the server; you
cannot mix images.
System Director Resiliency

When using two System Directors, one is referred to as Active System Director and the other one
is the Standby System Director. The File System metadata on the Standby System Director is
kept up-to-date with the Active System Director. If the Active System Director fails, metadata
functions switch to the Standby System Director.
If the Active System Director service fails but the Engine and its Storage Manager service
continues to run, the Standby System Director takes over and the clients continue to have
access to all of their data.
If all Engines in your ISIS | 5500 environment are configured as a single Storage Group, and
the Active System Director failure takes down both the System Director and the Storage
Manager services (as in a power loss or operating system failure), the Standby System
Director takes over as Active. Since the previously Active System Director Engines data is
inaccessible, any Workspaces associated with that Storage Group will not be accessible to
clients until the problem with the failed Engine is resolved.
If the Engines in your ISIS | 5500 environment are configured with multiple Storage Groups
where the Active and Standby System Directors reside in separate Storage Groups, and the
Active System Director failure mode takes down both the System Director and the Storage
Manager services (as in a power loss or operating system failure) the Standby System
Director takes over as Active. Since the previously Active System Director Engines data is
inaccessible, Workspaces in the Storage Group associated with that Engine are not
accessible to clients until the problem with the failed Engine is resolved. Clients would be
able to access Workspaces on any Storage Groups that do not include the failed Engine.
If the Standby System Director service fails and the Engine and its Storage Manager service
continues to run, the Active System Director continues to manage the metadata and the
clients continue to have access to all of their data.
If the Standby System Director failure causes the Storage Manager service to fail (as in a
power loss or operating system failure), the Active System Director continues to manage the
metadata. Clients would be able to access Workspaces on any Storage Groups that do not
include the failed Engine.
When replacing or adding a second System Director in a dual System Director configuration,
you must use the same operating system image on both System Directors. You have the
following options:
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Reimage the newer System Director with the older Window Storage Server 2008 operating
system image, to match the existing System Director and create a new Standby Filesystem
on the newer System Director.
Reimage the existing System Director with the newer Window Storage Server 2008 R2
operating system image, to match the image on the new System Director. You need to back
up the metadata from the existing System Director before applying the new ghost image.
Once you apply the new image to the existing System Director, restore the metadata back to
that System Director. Then create a new Standby Filesystem on the new System Director.
If you re-image your System Director or ISIS | 5500 Engine to an operating system not
previously shipped with that enclosure, the Windows license is not valid for the new
operating system. You need to purchase a new Windows license for the operating system
you are loading.
This feature requires an Application Key or software licensing software be installed on both the
Active and Standby System Directors.
Once your ISIS | 5500 environment as been configured for Resiliency, you can verify that
metadata is being replicated between the Active and Standby System Directors by monitoring
the Redundancy section of the ISIS Launch Pad. The Replicate state displays Replicated, and
the Replicate time should be current (see Stopping and Restarting the System Directors on
page 99.
The process for configuring the metadata resiliency function is summarized as follows:
Connect both System Directors to the switch using a 10 Gb connection
Connect the 1 Gb Ethernet ports 2 and 5 of the Active System Director to the 1 Gb Ethernet
ports 2 and 5 on the Standby System Director.
Load the Avid ISIS System Director software on both System Directors
Configure the crossover IP addresses on both System Directors
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Stop the System Director server software on both systems
Configure the System Director Resiliency on both System Directors in the ISIS Control
Panel
Connecting Dual System Directors

To enable a dual System Directors:
1. Connect the two System Directors using a 1 Gb connection (straight or crossover cable) as
shown in the following figure.
Optional Engine
Optional Engine
Avid ISIS
2. Enable the software on both systems; see Configuring System Director Resiliency on
page 88.
The configuration information for the notification service (SMTP information, contacts, and
filters) is stored in the registry on the System Director. This information is not currently
replicated to the Standby System Director and must be entered manually on both System
Directors. For information on setting up the notification service, see Setting up Error
Notification in the Avid ISIS Administration Guide.
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Configuring a Second System Director

Adding a second System Director provides System Director Resiliency.
Setting IP Addresses for Crossover Link

Avid provides default System Director IP addresses for System Director Resiliency. If you use
different addresses, be sure to note them and have them available before proceeding. The
Network Configuration Tool provides a section for setting the IP address when configuring Dual
System Directors. Dual System Directors use the 1 Gb Intel Pro ports (2 and 5) for the System
Director crossover connection, and the 10 Gb port is for the switch.
To configure the Ethernet port on your System Director:
1. Install the System Director software as you would for multiple Engine 10 Gb connection;
see Loading the Software on page 67.
2. Use the multiple Engine 10 Gb selection in the Network Configuration Tool to configure the
1 Gb connections between the two System Directors.
The Network Configuration Tool displays the supported 1 Gb Intel Pro ports (2 and 5) and
the 10 Gb port.
The System Director Resiliency IP addresses are used when configuring a second System
Director for System Director Resiliency.
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ports on the Avid ISIS | 5500. This tool sets the IP addresses in the registry. Manually
setting the IP addresses on the ISIS | 5500 without using the Network Configuration Tool is
not supported. You must set the Gateway for each network connection using Windows
(outside of the Network Configuration Tool), but only in a routed environment.
Avid recommends the IP Network Address configuration shown in the following table.
When you select the Engine ID Number, the default System Director IP address change.
Default IP Network Addresses for System Director Resiliency Connections
Location
IP Network
IP Network
IP Network
Address (10 Gb) Address (Port 2) Address (Port 5) Subnet Mask
System ID 1
192.168.255.21
192.168.1.1
192.168.2.1
255.255.255.0
System ID 2
192.168.255.22
192.168.1.2
192.168.2.2
255.255.255.0
3. Once you have set the IP network addresses for the Ethernet ports 2 and 5, click OK.
4. Click Finish.
Configuring System Director Resiliency

Setting up the ISIS system for System Director resiliency is done on two System Directors. The
first System Director is referred to as the Active System Director and the second System Director
is referred to as the Standby System Director.
Before you begin, make sure the same ISIS software version is installed on both System
directors: see Loading the Software on page 67.
Notify all clients that you are stopping the System Directors.
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To set up resiliency on the Active System Director:
1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS
System Director and select Control Panel.

3. Click Change Virtual System Director Name and type a name in the Virtual System Director
Name text box, then click OK.
You must assign the same virtual name to both System Directors.
4. (First new System Director) Select Create Active File System and click OK.
If you already have a running System Director do not create a new file system. If you create
a new file system on a System Director that already has a file system all of your existing
data will be lost.
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The Avid ISIS System Director service automatically restarts when the file system has been
created. In the System Director Control Panel, the System Director is running display
turns green.
6. Click the Dual System Director tab.
7. Select Enable Dual System Director Configuration.
8. Configure the Virtual Addresses on both systems by doing the following:
a.
Choose two unused static IP address as the Virtual IP addresses for both System
Directors. This example uses 192.168.10.253 on the Active System Director and
192.168.20.253 on the Standby System Director.
b.
Map the Virtual IP address to the corresponding local IP address for each of the System
Directors. This example uses 192.168.10.100 (Active) and 192.168.20.100 (Standby).
c.
Register both of the Virtual IPs in DNS with the Virtual System Director Name.
9. In the Local Machine area, do the following:

a.
Leave the Monitor port set to 5000. If you have another application that uses port 5000,
change the Monitor port to an available port number. This port number must be the same
on both System Directors.
b.
Set the Local Machine First Path IP address to local IP 1: 192.168.1.1.
c.
Set the Local Machine Second Path IP address to local IP 2: 192.168.2.1.
d. Set the Remote Machine First Path IP address to: 192.168.1.2.

e.
Set the Remote Machine Second Path IP address to: 192.168.2.2.

The Active System Director has now been configured for resiliency. Leave the Active
System Director as is; stopped and with the ISIS Control Panel and Dual System
Director Configuration window open.
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To set up resiliency on the Standby System Director:
1. Click System Director Control Panel from the ISIS Launch Pad or Start > Programs > Avid
> ISIS System Director and select Control Panel.

3. Click Change Virtual System Director Name and type a name in the Virtual System Director
Name text box, then click OK.
You must assign the same virtual name to both System Directors.
4. Click the Dual System Director tab.
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5. Select Enable Dual System Director Configuration.

6. Configure the Virtual Addresses on both systems by doing the following:
a.
Choose two unused static IP address as the Virtual IP addresses for both System
Directors. This example uses 192.168.10.253 and 192.168.20.253.
b.
Map the Virtual IP address to the corresponding real IP address for each of the System
Directors. This example uses 192.168.10.101 and 192.168.20.101.
c.
Register both of the Virtual IPs in DNS with the Virtual System Director Name.
7. In the Local Machine area, do the following:

a.
Leave the Monitor port set to 5000. If you have another application that uses port 5000,
change the Monitor port to an available port number. This port number must be the same
on both System Directors.
b.
Set the Local Machine First Path IP address to local IP 1: 192.168.2.1.
c.
Set the Local Machine Second Path IP address to local IP 2: 192.168.1.1.
d. Set the Remote Machine First Path IP address to: 192.168.2.2.

e.
Set the Remote Machine Second Path IP address to: 192.168.1.2.

The Standby System Director has now been configured. Leave the Standby System
Director as is; stopped and with the ISIS Control Panel and Dual System Director
Configuration window open.
8. Validate the crossover connections as follows:

a.
On the standby (receiving) System Director, click Validate Receive.
b.
On the active (sending) System Director, click Validate Send.

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Make sure to click Validate Receive on the standby System Director before you click Validate
Send on the active System Director. Clicking Send first can result in errors.
9. On the active (sending) System Director, the Validate Send dialog box opens.
At first, the dialog box indicates that it is setting up the communication between the two
System Directors and waiting for a response. When communication is established, the dialog
box message alternates between Sending out inquiry and Valid response. The number of
Successful Round Trips indicates the number of packets sent between the System Directors.
On the receiving System Director, the Validate Receive dialog box displays the packets
received, incrementing for as long as you run the validation test.
10. On each system, close the Validate Send or Validate Receive dialog box.
11. Validate the crossover connections in the other direction.
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Make sure that the sending and receiving systems show similar results.
12. Click the File System tab on the Standby System Director.
13. Select Create Standby System Director and click Apply.

The Avid ISIS System Director service automatically starts when complete. In the System
Director Control Panel, the System Director is running display turns green.
14. Click Start System Director on both the Active and Standby System Directors and close the
ISIS Control Panels on each system.
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Stopping and Restarting the System Directors

In a ISIS | 5500 Resiliency configuration, you can stop the Active System Director and watch the
Standby System Director become the Active System Director. When you restart the System
Director that was previously Active, that System Director now becomes the Standby System
Director. If you stop and restart the Standby System Director it remains the Standby System
Director. The following procedures describe how to stop and start the System Directors.
If you have a failed System Director, stop and restart that System Director. Very often a single
stop and start of the System Director corrects the problem.
To stop and start the System Director using the Launch Pad:
1. If the ISIS Launch Pad is not displayed on the Avid ISIS System Director Desktop, click the
ISIS Launch Pad icon in the Taskbars System Tray to display or hide the Launch Pad.
You can also open other ISIS tools by clicking the icons in the Launch Pad.
The ISIS Launch Pad is displayed.
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2. Start or stop the System Director by clicking one of the following icons in the ISIS Launch
Pad.
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Click the blue square icon to stop the System Director.
Click the blue triangle icon to start the System Director.
To stop and start the System Director using the ISIS Control Panel:
1. Click Control Panel icon in the Launch Pad or Start > Programs > Avid > ISIS System
Director and select Control Panel.
2. Start or stop the System Director by clicking the appropriate buttons in the ISIS Control
Panel.
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Click Stop System Director to stop the System Director.
Click Start System Director to start the System Director.

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6 Preupgrade Information
If you are upgrading the ISIS software on an existing ISIS | 5500 system, gather the following
information before the upgrade. This information is critical to troubleshooting an Avid ISIS.
Current Avid ISIS software version: __________
Avid ISIS Administrator password: __________
Number of Avid ISIS engines: ________
Drive Size: 1 TB____ 2 TB____ 4TB____ other____
Number of Storage Groups: ______
Number and type (OS) of editing clients: ________________________________________
Number of AirSpeeds: ______
Other server details (for example Interplay; host names, passwords, and versions):
_________________________________________________________________________
Switch Information
Note the following switch information:
Type of switch: ___________
Number of switches: ___________
Location of configuration files: ________________________________________________
(Optional) Network uplink information: _________________________________________
(Optional) Default gateway and DNS server addresses: _____________________________
System Director Information

Note the following System Director information:
Virtual Network Name and IP Addresses
IP Address
System Director Information
ISIS virtual Name
Attribute
System Director 1
Host name
Administrator
Password
1 Gb port 1
IP address
1 Gb port 3
IP address
1 Gb port 4
IP address
1 Gb port 6
IP address
1 Gb port 8
IP address
1 Gb port 9
IP address
1 Gb port 10
IP address
1 Gb port 11
IP address
10 Gb port IP
Address
Subnet Mask IP
Address
Dual System
Director crossover
port
1 Gb port 2 IP
address
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System Director 2
Optional Storage Information
Attribute
System Director 1
System Director 2 (Continued)
Dual System
Director crossover
port
1 Gb port 5 IP
address
Default Gateway
Optional Storage Information

Fill out the following Engine and switch information for the on-site equipment.
Note the Engine 10 Gb links and the switch connections.
Engine
Number Serial Number
IP Address
Host Name
Passwords
Spare Drives
2
3
4
5
6
7
8
9
10
11
12
On Site Spares
Use the following list to assure that you have the correct parts onsite when performing any Avid
ISIS upgrade. This can be a mix of customer spares and parts brought onsite by upgrade
technicians.
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On Site Spares
Spare Components and Cables

Part
Quantity
Firmware Version (if known)
Data drives (2 or more)

Intel network boards
CAT5e/6 cable
N/A
10 Gb fiber LC-LC cable
N/A
XFP and SFP+

(used with switch connections)
N/A
Ethernet switch
Additional Parts Available
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7 Avid ISIS Upgrade Guidelines

This section provides a summarized list of what tasks need to be performed when upgrading
Avid ISIS.
If you have not already noted the host names, passwords, IP address, and other important
network details, see Preupgrade Information on page 101.
Do not perform an Avid ISIS system upgrade if your network is not in optimum working
order; see Health Check on page 105.
If you have documented the preupgrade information and your Avid ISIS is healthy, you can
start the Avid ISIS system upgrade; see Software Upgrade on page 106.
After you finish the upgrade, confirm everything is functioning properly; see Post Upgrade
System Verification on page 110.
Health Check
Before changing the system, perform the following quick checks to verify that the system is in
good working order. Do not perform an upgrade if there are any issues with the system. Correct
all problems before performing the upgrade.
Before upgrading:
1. Log into the ISIS Management Console and click Storage Managers. All Storage Managers
should be green, investigate any error statuses.
2. Open a command window and ping your switch. The switch should be pingable and able to
access any client on the switch.
3. Ping the System Director and each Engine.
4. Ping the default gateway if on a corporate network from the System Director. This should be
accessible from any point in the network.
5. Log into the System Director and open the System Directors Control Panel. Indicators in
the System Director Status should be green or blue (no red or yellow). Check the Metadata
Status is green. The date stamp should be current.
6. Check the system event logs on the System Director for recent error events.
7. Perform a thorough physical inspection of the network cables:
Software Upgrade
Find and fix all missing retainers, strains, sharp bends, signs of physical abuse.
Make sure that labels are visible, physically firmly in place, and legible.
Confirm that all fans and ventilation areas are free of obstructions, dirt, lint, and debris.
Make sure that there is clearance front and rear to allow components to be replaced
without obstructions for their full chassis travel length.
Make sure cables are not zip tied to the power supplies or the switches.
Software Upgrade
After noting the necessary network and system component information listed in Preupgrade
Information on page 101 you are ready to upgrade the Avid ISIS. Read the Avid ISIS ReadMe
for specific notes or issues about the release, then use the following procedure for the upgrade.
Unless specified in the Avid ISIS ReadMe, software upgrades are performed the same way as new
installations. Network IP addresses are not changed during software upgrades; the Network
Configuration Tool is not automatically displayed when doing software upgrades.
You can download your software from the Avid Download Center
(www.avid.com/support/downloadcenter) or use the USB flash drive and copy the installer kit to
your Engine.
n
c
New Avid ISIS systems ship with the Avid ISIS software kit on the USB included with the system.
Do not download and run the AvidISISStorageManager64.msi file shown in the
Management Console Installer window to upgrade your Engines, because important
configuration files are not included in the .msi file. The complete installation is only
available in the ISIS installer splash screen.
To update your Avid ISIS software:
1. Check the Avid ISIS ReadMe for the version of the network interface driver that is required
for the release you are installing. If the System Director does not have the correct version,
update the network board drivers on the System Directors and clients.
If your release requires a 10 Gb Myricom driver update, see Updating the 10 Gb Myricom
Board Driver on Engines on page 107. 1 Gb Intel drivers are installed and configured for
you when you load the System Director and Engine software.
2. Inform all Avid ISIS clients to shut down or exit their Client Manager applications.
This includes AirSpeeds, AirSpeed Multi Streams, editing clients, and ancillary servers; for
example Interplay servers.
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Software Upgrade
You do not need to shut down the client if they can continue to work offline. AirSpeeds can
continue to capture to their internal drives and editing systems can edit as long as they are not
using workspaces.
3. If running a System Director Resiliency configuration, stop the Standby System Director
using the ISIS Control Panel to prevent failover during the upgrade.
Update additional Engines after your Active and Standby System Directors are updated.
4. Stop the Active System Director.
5. Load the new software kit (new version) on the System Director from the USB flash drive.
6. Double-click the AvidISISSetup.exe file in the software kit.
The installer detects the existing version of the installed software and displays the
components that need to be upgraded in the splash screen.
7. Select the appropriate installer from the Software Package menu (Engine/System Director or
Engine only) for the enclosure you are installing on.
8. Click Apply.
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The installer automatically stops the System Director service and uninstalls the earlier version
of software.
Direct Connect configurations need at least one client connected before the Storage Manager
recognizes a valid configuration. With no clients connected, the status is invalid and displays
Not Connected. As soon as you connect an operational client, all disk offline errors are
cleared.
9. Follow the screen prompts accepting the defaults and License agreement.
10. Click Finish to complete the upgrade.
This requires the system to reboot. Wait for the system to fully reboot, then log in and check
the System Director status to make sure the upgrade was successful. If not, call Avid
support.
11. Only if the first System Director upgrade was successful, repeat step 5 to step 10 on the
second System Director if applicable.
12. Update your Avid ISIS client software (see the Avid ISIS Client guide).
Updating the 10 Gb Myricom Board Driver on Engines

Starting with Avid ISIS v4.5, the software installers automatically update and configure the
Myricom driver for the 10 Gb Myricom Ethernet adapter board installed in all Engines. The
following information and settings are provided for reference.
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Software Upgrade
If you have made a change to the Myricom settings and want to set them back to the Avid
defaults, re-run the ISIS software installer (AvidISISSetup.exe) and the Avid network settings are
re-applied. If the network setting are not set to the Avid defaults, a message is displayed in the
ISIS Management Console.
Myricom 10 Gb Network Settings On The Engine

Option
Setting
Flow Control
On
IntrCoal
Transmit and Receive Buffers
2048
MTU
1500
To install the Myricom driver on the Engines:
1. Copy the Myricom driver from the Avid ISIS 5500 software kit to the Avid ISIS 5500
Engine.
The Myricom driver can be found on the Avid ISIS software kit in the \Drivers\ISIS
5000\Myricom\ folder (myri10ge-1.1.10).
2. Apply the Myricom driver using the Device Manager.
a.
Right-click My Computer, and select Manage.
b.
In the left pane, click plus sign (+) beside Diagnostics > Device Manager.
c.
In the right pane, click plus sign (+) beside Network adapters.
d. Right-click on the Myricom adapter and select Properties.

e.
Click the Driver tab.
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Software Upgrade
f.
Click Update Driver.
g. Click Browse my computer for driver software.

h. Click Let me pick from a list of device drivers on my computer.
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Post Upgrade System Verification
i.
Click Have Disk and browse to \Drivers\ISIS 5000\Myricom\ and select the
Myricom v1.1.10 driver (myri10ge.inf).
j.
Click Open.
k. Click OK.
l.
Click Next.
m. Click Install in the Windows Security dialog box.

3. Close all windows restart the Engine.
4. (Option) Repeat these steps to install the Myricom driver on all your Engines.

After upgrading a system it is important to do a series of checks to verify that all upgraded
components are functioning optimally.
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To verify the upgrade:
1. Verify network connectivity for all components:

a.
Ping the switch and several client in the Avid ISIS network.
b.
From any clients, ping the System Directors IP address or host name.
c.
From any clients, ping the storage only Engines if they exist.
2. Verify the System Director is functioning properly by checking the following:

a.
Check if any new errors are getting generated in the event logs.
b.
In System Directors Control Panel all lights should be green or blue.
c.
Check the Metadata Status and that the date stamp is current and updating frequently.
3. Check all clients for proper operation using Path Diag. Run path diag on a couple of clients
and verify consistent performance. To set PathDiag Tool:
a.
b.
Do one of the following.

-
(Windows) Select Start > All Programs > Avid > ISIS Client > PathDiag.
(Macintosh) Select Go > Applications > AvidISIS folder. In this folder, double-click
the PathDiag.app file.
Click Setup.
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c.
Set Path to Test to a mounted ISIS workspace letter. (Check in my computer if not
sure) Make sure its an ISIS workspace and not the internal C: drive.
d. Set the duration to 10 minutes.

e.
Click Custom Test and set the following parameters:
Custom Test
Settings
1 Gb client
(not bandwidth limited)
10 Gb Client
(not bandwidth limited)
File Access Method
Automatically select
Automatically select
Reads vs Writes
Writes, then Reads (Sequential)
Writes, then Reads (Sequential)
Transfer Size
4096
16384
Transfer Rate
Unlimited
Unlimited
Max File Size
1000
1000
f.
Click OK and Start.

-
1 Gb clients that are not bandwidth limited should expect at least 65 MB/sec in the
Path Diag tool.
10 Gb clients that are not bandwidth limited should expect at least 500 MB/sec for
reads and at least 200 MB/sec for writes in the Path Diag tool.
4. While Path Diag is running check the system to make sure that there are no Network
Degraded status indications.
In the ISIS Management Console, click Storage Managers. All Storage Managers should be
green and not displaying any Network Degraded states.
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8 Adding and Replacing Hardware

This section provides procedures for adding and replacing components in your Avid ISIS | 5500.
Do not add hardware if there are any issues with the system. Correct all problems before adding
new hardware and making changes to the system, and perform a quick check to verify that the
system is in good working order; see Health Check on page 105.
Removing and Replacing Data Drives

The Avid ISIS automatically uses the spare drive in the Engine to repair the RAID group where
the drive has failed or was set offline.
You do not need to stop the System Director to replace a single drive.
If a spare drive is present in the Engine the RAID controller automatically starts repairing a
RAID group using the spare when:
The RAID controller identifies a drive has failed.
A data drive has been set offline (Make Drive Offline) using the LSI MegaRAID Storage
Manager.
A data drive has been physically pulled from the Engine (absent one of the two previous
conditions).
Removing a Drive
When a RAID data drive fails, the ISIS | 5500automatically replaces the failed drive in the RAID
set with the hot spare. You can identify the failed drive by locating the data drive on the front that
has both the blue and red LEDs on solid. For a list of data drive LED meanings, see Avid ISIS
Front Panel on page 14. When a drive fails, the Status section in the Management Console
displays yellow and states the drive set is rebuilding, along with the percentage completed. You
can remove the failed RAID data drive whenever the red and blue LEDs have indicated that the
drive has failed. The rebuild process does not need to be completed before you remove the failed
drive. The status remains yellow until the rebuild is finished and a new hot spare has been
inserted. When the new hot spare is inserted, the ISIS | 5500 automatically makes the raw drive
into a spare.
Removing and Replacing Data Drives
To remove a drive from the Avid ISIS | 5500:
1. Locate the data drive on the front of the ISIS | 5500 that has the blue and red LEDs on solid.
You do not need to wait for RAID groups to repaired before removing a failed drive. The RAID
group uses the other four drives in the RAID to make the spare drive part of the group.
2. Push the button, then pull the handle to unlatch the drive and slide the drive carrier out of the
Avid ISIS | 5500.
Replacing a Drive
After removing a data drive as previously described (see Removing a Drive on page 113),
install the replacement data drive as described next. When the new data drive is inserted, the ISIS
| 5500 automatically makes the raw drive into a hot spare.
To replace a drive in the Avid ISIS:
1. Make sure the handle on the drive carrier is unlatched and pulled open as far as possible.
2. Slide the drive into the open drive location in the Avid ISIS Engine until it stops.
Approximately 1/2 inch of the drive carrier should be outside the Engine.
3. Push the handle into the drive carrier. This seats the drive in the Engine.
The new drive now becomes the Global Hot Spare.
To replace a drive with a drive that is not raw:
1. To open the Storage Manager Agent, do one of the following. For more information see the
Avid ISIS Administration Guide.
t
From the Storage Managers tool, select an IP address from the IP Addresses panel of the
Details panel, and click the Info button.
From the Storage Elements tool, select an IP address from the IP Addresses panel of the
Details panel, and click the Info button.
From the System Director desktop, click the Storage Manager Agent Page button on
the ISIS Launch Pad.
2. Type the Administrator password into the password field.
The default Agent Administrator password is is-admin.

3. Click the Advanced tab.
If the System Status Panel in the Management Console reports a foreign disk or no spare,
clear the foreign configuration and create a spare disk. This requires the Administrator
password.
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Replacing the ISIS Engine
Resetting a disk is a destructive operation which will permanently delete all data currently
stored on the disk.
4. Select Format Foreign Disks from the left pane.
5. Type the Administrator password into the password field.

Use the following procedure when replacing an ISIS Engine. In this procedure, the Engine to be
replaced is called the old Engine and the replacement Engine is called the new Engine.
Although not required, it is helpful to note the host names, passwords, IP address, and other
important network details; see Preupgrade Information on page 101.
To replace an ISIS | 5500 enclosure:
1. Power-off the old Engine by clicking Start > Shut Down.

2. Disconnect the two power cords from the back of the old Engine.
3. Disconnect the 1 Gb connections and any 10 Gb (optical) connections from old Engine.
4. Carefully remove both system drives from the rear of the old Engine. Put them in a safe
place.
These are mirrored drives. Although the order in which you replace these drives in the new
Engine does not matter, Avid recommends marking the system drives as upper and
lower and replacing them in the same order in the new Engine.
5. Carefully remove all (16) data drives from the front of the old Engine and put them in a safe
place.
These data drives are labeled by the system as three RAID groups (5 drives per group) and
one spare drive. Although the order in which you replace these drives in the new Engine
does not matter, Avid recommends marking the data drives with the slot location and
replacing them in the same order in the new Engine.
6. Remove the old Engine from the rack.
7. Install the new Engine into the rack (without the system or data drives).
8. Carefully reinsert the both system drives into the rear of the new Engine.
If you recorded the locations from which the drives were removed from the original Engine,
insert them into the same upper and lower locations.
9. Carefully reinsert all data drives into the same positions they occupied on the old Engine.
If you recorded the locations from which the drives were removed from the original Engine,
insert them into the same respective drive slot locations.
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10. Insert the two power cords into the power supplies on the back of the Engine.
11. Reconnect any 1 Gb and 10 Gb cables that were disconnected earlier.
12. If this Engine is the System Director, move the Application Key (dongle) or software license
from the old System Director to the new System Director.
13. Power-on the new Engine.
Give the new Engine at least 3 minutes to initialize
When the replacement Engine starts, the LSI MegaRAID BIOS reports the presence of
foreign drive arrays and asks you to press F to import Foreign Configuration, press C
to enter the setup utility, or press any key to continue. Do not import the foreign
configuration, press the space bar to continue and proceed to step 14.
14. Import the RAID configuration using the LSI MegaRAID Storage Manager tool. For
information on downloading the tool, see Downloading and Installing the LSI MegaRAID
Storage Manager Utility on page 19. The following procedure summarizes the LSI
MegaRAID procedure for importing a Foreign Configuration. For more information, see the
LSI MegaRAID Storage Manager tool Help.
a.
Start the LSI MegaRAID Storage Manager tool and log in using the Administrator name
and password.
b.
Click the Logical tab.
c.
Select the LSI MegaRAID controller in the left pane.
d. Select Go To > Controller > Scan Foreign Configuration.

A pop-up window appears reporting the detection of foreign configurations. (The
options in the dialog box may vary with your version of the LSI MegaRAID Storage
Manager tool.)
Do not select the Clear option. Clearing the configuration deletes the RAID configuration
off the disks. Doing so renders the RAID set unusable. All of the data in the Storage Group
(of which this Engine is a part) becomes unrecoverable.
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e.
Select the Import logical configuration from all foreign drives option and click OK.
The Foreign Configuration Wizard window appears listing the foreign configurations.
f.
Click Accept.
g. At the prompt asking you to confirm the import, click Yes.

h. When the import completes, click OK.
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Adding Optional Storage
A background initialization is started and can take several hours to complete. You can use the
Engine but performance is best once the initialization is finished.
Adding Optional Storage

The first Engine includes the System Director software, metadata, and 16 data drives. Up to 11
Engines can be added to the System Director. The data drives in each Engine can be bound into
separate Storage Groups for each Engine or a single Storage Group for multiple Engines. The
additional Additional Engines work off of the Engine that includes the System Director software.
Starting with Avid ISIS v3.1, the new Engine can belong to an existing Storage Group.
When your ISIS system configuration includes multiple Engines, a 10 Gb connection is required
between all the Engines (including the System Director) and the switch. If you are currently
using 1 Gb connections between the System Director and the switch, you must reconfigure your
ISIS environment using 10 Gb connections to the switch; see Installing the Avid ISIS System
on page 27.
To add optional storage:
1. (Option) If not already configured, change your 1 Gb Ethernet connections between the
System Director and the switch to a 10 Gb Ethernet configuration; see Dell Networking
S25 Switch Modules on page 46.
2. Install the optional Engine in your rack.
3. Install the 16 data drives into the front of the Engine.
4. Connect the optical 10 Gb cable between the optional Engine and the switch.
5. Apply power to the optional Engine and turn on the system.
6. Turn the switch off and then back on to reload the Avid switch configuration. The
configuration will detect the new 10 Gb connection.
7. Copy the Avid ISIS software kit to the new Engine.
8. Install the software depending on your objective for this new Engine; see the following
choices.
When you initially install the Avid ISIS software, the RAID set is initialized automatically. With
no client traffic on the system, this will take approximately 54 hours for ISIS | 5500-64, 27 hours
for the ISIS | 5500-32 and 14 hours for the ISIS | 5500-16. During this initialization, the system
is functional and able to support a limited amount of client traffic. An Avid ISIS Engine during
initialization should be able to support full bandwidth to one client, allowing sufficient
bandwidth to test the system before the initialization is complete by working with one client at a
time. Keep client bandwidth to a minimum during the initialization period. Failure to do so can
significantly increase the initialization time.
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Replacing System Drives in the Engine
If you are setting up the Engine as a Standby System Director, continue with
Configuring System Director Resiliency on page 88.
If adding an addition Engine for more storage, install the software without checking the
This Avid ISIS Engine is the System Director checkbox. For more information on
installing the Avid ISIS software; see Loading the Software on page 67.
9. Use the Network Configuration Tool in ISIS Launch Pad to configure the 10 Gb connection
on the new Engine (see Multiple Engines 10 Gb Connection to a Switch on page 72). The
Network Configuration Tool typically is displayed when loading the ISIS software. Click the
ISIS Launch Pad icon in the Taskbars System Tray.
You can also start the Network Configuration Tool by clicking Start > Programs > Avid > ISIS
Storage Manager > Network Configuration Tool.
10. Click Network Configuration Tool in the Storage Manager section of the Launch Pad.
The Network Adapters dialog box displays the System Director IP addresses.
11. Bind the Storage Manager in one of the following ways:
t
Add this new Engine as a separate Storage Group.
Add this new Engine as part of an existing Storage Group. A redistribution is required.
The data on the drives is distributed to include the new Engine. For information on using
the redistribution feature see the Avid ISIS Administration Guide.
For more information on binding the Storage Managers, see Binding the Storage
Managers on page 78.

There are two system drives installed in the Avid ISIS Engines. The two drives are mirrored and
accessible from the rear of the Engine. If you have a failure on either one of the two system
drives you can remove the failed drive and install a replacement without turning off the Avid
ISIS Engines. The Avid ISIS continues to run properly with only one system drive.
The drive carriers for the system drives are locked to prevent them from opening during
shipment. The plastic drive carrier key is mounted on the rear of the Engine beside the system
drives.
Saving ISIS Metadata

This procedure describes how to save the metadata stored on the system drives for the data
drives. Use this procedure when replacing hardware in a case where both System Director
system drives are not going to stay with the data drives.
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Regardless of how many Engines you have, all the metadata for all the data drives, in all of the
Engines, are saved on the Engine that has the System Director software. The Engines that are
used as the additional storage do not store any metadata.
To save the System Director metadata:
1. Stop the System Director service using the ISIS Control Panel.
The System Director is constantly writing metadata. Metadata files are always open and locked,
so the best way to copy the metadata files is to stop the System Director service so the file are
closed.
2. Copy the Partition0 and Partition1 files from the following location on the System Director:
D:\Program Files\Avid\ISIS System Director\
There is also a PartitionDump.bin file. This file is also helpful when identifying the data on
the data drives. If possible, include this files with the two Partition metadata files.
Use one of the following ways to save the Partition0 and Partition1 PartitionDump.bin files.
-
Use a USB flash drive that has the capacity for the Partitionx files (4 GB recommended).
Create a network share on a client system on the network and copy the Partitionx files to
that shared folder.
3. Verify that you have the current copy of the Metadata by comparing the date in the Metadata
tab of the ISIS control Panel.
4. Start the System Director service using the ISIS Control Panel.

If replacing the system drives as part of a complete Engine replacement, see Replacing the ISIS
Engine on page 115. Although it does not matter in which order you move the system drives
from one Engine to another, Avid recommends marking the system drives as upper and
To replace a single failed system drive:
1. Open the Intel Rapid Storage Technology application:

Start > Programs > Intel > Intel Rapid Storage Technology
2. Click the Manage button in the application.
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A. Run hardware scan button

B. Disk icons
C. Status line
3. Pull the failed drive out of the Engine and install a replacement without turning off the
Engine.
Once the drive is installed, use the Intel Rapid Storage Technology application to initiate the
rebuild operation as described in the following steps.
4. Click the Run hardware scan button (callout A in the above illustration) to refresh the RAID
data to the current state.
5. The volume icon has two smaller disk icons attached to it one for each disk of the RAID
set. Perform one of the following operations:
-
If the disk was previously part of the RAID set, the disk appears as an icon attached to
the Volume 0 icon and the application immediately begins the rebuild. You can monitor
the status; in this case the status line displays Rebuilding x% complete.
If the replacement disk is new to this RAID set, the disk icons display a list of available
disks. The Status line will display Degraded, with a link called rebuild to another
disk. Click the link.
6. A window opens that offers a choice of drives to add to the array. Click the drive to be added
to the RAID set. The rebuild operation begins immediately.
You can use the Status line to monitor the status of the rebuild. The top of the screen says
Manage Volume, and the status line says Rebuilding x% complete.
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You can perform other work while the rebuild completes.

To replace both system drives:
1. If both system drives fail, shut down the system, and unplug the power cords.
2. Remove both system drives.
3. Install new system drives into the two drive carriers and insert them into the two system
drive slots.
4. Replace the power cords and restart the system.
5. Enter the Intel RAID BIOS by pressing CTRL+I when the text MATRIX RAID BIOS
appears on the screen.
6. Choose Create the new RAID set. This will create the system drive mirror.
a.
Change RAID type from RAID 0 Stripe to RAID 1 Mirror (accept the defaults for
volume name and capacity).
b.
Select Create RAID, answer yes to the are you sure messages.
c.
The RAID set (Volume 0) is shown as online with the two physical disks (port0 and 1)
listed below as array members.
d. Exit the RAID BIOS and allow the system to restart.

7. Turn on your Engine and reimage your system drives, which includes loading the Windows
operating system; see Product Recovery on page 133.
8. Use the same IP addresses previously assigned.
9. Install the Avid ISIS | 5500 software on the new system drives; see Software Upgrade on
page 106. Remember to select the appropriate option between the System Director software
or the Engine software.
10. Stop the System Director service using the ISIS Control Panel.
11. (Option) If this is the System Director, copy the last saved Partition0 and Partition1 files to
the following location on the System Director, including the PartitionDump.bin file if you
saved it too:
12. Start the Management Console and verify that all workspaces are listed. If not, stop and call
customer support.
Moving the Metadata to a New System Director

Use the following procedure if you need to move the Metadata from one Avid ISIS System
Director to another Avid ISIS Engine and make that the System Director.
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To move the System Director Metadata:
1. Stop the old System Director service using the ISIS Control Panel.
2. Copy the Partition0 and Partition1 files from the following location on the System Director:
There is also a PartitionDump.bin file. This file is helpful when identifying the data on the
data drives. If possible, include this files with the two Partition metadata files.
Use one of the following ways to move the Partition files:
-
Use a USB flash drive that has the capacity to move the Partition files.
Create a network share on a client system on the network and copy the Partition files to
that shared folder. From the new System Director, copy the Partition files into the
temporary folder.
3. Verify that you have the current copy of the PartitionDump.bin file from the old System
Director.
4. Start the new Avid ISIS | 5500and load the System Director software.
5. Stop the new System Director service using the ISIS Control Panel.
6. Configure the virtual name and IP address on the new System Director to match the old
System Director.
Configure the virtual name in the ISIS System Director Control Panel and IP address using
the Network Configuration Tool.
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You can change the IP address scheme of the new System Director, but Avid does not recommend
changing the virtual ISIS name.
If using the same IP addresses as the old System Director, shut down the old System
Director first to prevent an IP conflict.
7. Copy the Partition0 and Partition1 files (and PartitionDump.bin file if copied) into the
following location on the System Director:
8. Start the new System Director service using the ISIS Control Panel.
9. Verify that the System Director is now running. Start the Management Console and verify
that all workspaces are listed. If not, stop and call customer support.
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Switch Replacement
Switch Replacement
If replacing a switch in the ISIS environment, consider the following before removing the switch.
Have a backup copy of the switch configuration file.
Disable any trunking to other switches before removing the switch. Any trunking involved
with the switch is part of the configuration file and will help when reconfiguring the trunk on
the new switch.
You do not have to shutdown the System Director or Engines when replacing a switch,
particularly if you have a redundant switch configuration.
To replace a switch you need a console connection to the switch and to a TFTP server. The
following steps assume the failed switch is still capable of making a TFTP backup. If the switch
is completely dead, you must restore the configuration from a previous backup or manually
configure it.
To capture the switch configuration file:
1. Copy the startup configuration of the failed switch to the TFTP server.
2. Install the replacement switch.
3. Configure a temporary interface on the new switch to connect to the TFTP server (best to use
a no switchport interface with an IP address on the same subnet as the TFTP server).
4. Copy the backup copy of the old switch startup configuration to the new switch (copy TFTP
startup-config).
5. Reload the switch configuration and restore the old switch configuration on the new switch.
The specific commands differ between Cisco and Dell Networking; see your switch
configuration guide for details.
If a TFTP server is not available:
Use a console or telnet client such as PuTTY to list the configuration and copy it to a text
file, then paste it into the new switch and save to NVRAM.
Increase the PuTTY scroll-back buffer from the default (200) to at least 2000. If you increase it to
50000 and make the screen longer and wider you can capture show tech-support output,
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Switch Replacement
To replace a switch:
1. Disconnect all network cables.

2. Unplug the power cables from the back of the switch.
3. Replace the failed switch with a new switch in the rack.
4. Replace the power cables in the back of the switch to power the switch on.
5. (Option) If you have transceivers in the failed switch, move the working transceivers into the
new switch.
6. (Option) If you have modified Avids default Dell Networking switch configuration, connect
to the switch using Telnet or HyperTerminal.
Avid ships Dell Networking switches configured for all supported configurations, and
sample Cisco switch configurations in the ISIS software kit; see the Avid Network and
Switch Guide included in the Documentation folder of the software kit. Reapply any changes
you have made to the default configuration.
7. Reconnect all network cables in the front of the switch.
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Permanently Removing an ISIS Engine

Use the following procedure if you have multiple ISIS | 5500 Engines in your ISIS | 5500
environment and want to remove an Engine. Such a scenario might include setting up a second
ISIS | 5500 environment.
c
c
If you want to save the data on the Engine you are removing, you must have enough space
on the other Engines in your environment to accept the data from the Engine being
removed.
You cannot remove the Engine used as the System Director. You must remove an optional
storage Engine.
When a Storage Manager is removed the from the Storage Group, a remove redistribution is
automatically initiated. Once the redistribution has completed, you can remove the Storage
Manager from the file system. You must first remove the Storage Manager using the ISIS
Management Console before physically removing the Engine.
To remove an ISIS | 5500 Engine:
1. Remove the data stored on the Engine.
For detailed instructions, see the Avid ISIS Administration Guide.

-
If the Engine being removed has more data than can fit on the remaining Engines, you
must delete data so that resizing the Workspaces allows the Storage Group to fit on the
remaining Engines.
If necessary, resize Workspaces to ensure that allocated and used space fit on the
reduced Engines.
2. Once you have resized the Workspaces, open the Storage Group page and select the Storage
Manager (Engine) you want to remove and click Remove.
Use the Engine Host Name or serial number to identify what Storage Manager to be removed
and then use the serial number to identify that Engine in the rack.
If the remaining Engines cannot fit the existing data, a Remove Storage Manager Error is
displayed. Click OK and you must reduce the size of the Workspaces in that Storage Group.
3. Once the Remove button has been clicked without an error, the Apply button becomes
active. Click Apply.
4. Once the removal has completed, open the Storage Managers page and select the Storage
Manager you want to remove and click Unbind.
The removed Engine is listed as a Spare in the Status column.
126
5. Power-off the removed Engine by logging into the Engine and clicking Start > Shut Down.
6. Disconnect the two power cords from the back of the Engine.
7. Disconnect all 1 Gb and 10 Gb (optical) Ethernet connections from Engine.
8. Carefully remove both system drives from the rear of the Engine. Put them in a safe place.
These are mirrored drives. Although the order in which you replace these drives in the
Engine does not matter, Avid recommends marking the system drives as upper and
9. Carefully remove all (16) data drives from the front of the Engine and put them in a safe
place.
These data drives are labeled by the system as three RAID groups (5 drives per group) and
one spare drive. Although the order in which you replace these drives in the Engine does not
matter, Avid recommends marking the data drives with the slot location and replacing them
in the same order in the new Engine.
10. Remove the Engine from the rack.
127
9 Optional Network Adapter Boards

This chapter provides procedures for adding and replacing network adapter boards in your Avid
ISIS | 5500. Do not add any hardware if there are any issues with the system. Correct all
problems before adding new hardware and making changes to the system. Perform a quick check
to verify that the system is in good working order.
For information that describes specific models, see ISIS | 5500 Engine Models on page 14.
You need a #2 Phillips-head screwdriver to perform the procedures described in this section.
ISIS Engine Adapter Board Slots

The following illustrations shows the Avid ISIS Engine rear panel with the Ethernet adapter
boards installed. The 10 Gb Myricom board is shipped in the ISIS | 5500-64, ISIS | 5500-32 and
the ISIS | 5500-16 Engine
The ISIS | 5500-16 Engine does not include the Quad Port 1 Gb Ethernet adapter boards.
The Myricom 10 Gb Ethernet board is shipped installed in the ISIS | 5500-64, ISIS |
5500-32 and the ISIS | 5500-16 Engine. This board is the 10 Gb connection for
configurations with multiple storage enclosures or for a single 10 Gb client in a direct
connect configuration.
The LSI MegaRAID controller board is shipped installed in the ISIS | 5500-64, ISIS |
5500-32 and ISIS 50500-16 Engines. There is no external connection. This board is the
internal SAS RAID controllers.
The Intel four port 1 Gb Ethernet board does not ship installed in any of the ISIS | 5500-64,
ISIS | 5500-32 or the ISIS | 5500-16 Engines. This optional board is only in direct connect
configurations when you want 5 to 8 1 Gb clients connected to the ISIS Engine. For sample
configurations see Direct Connect Clients on page 22.
Electrostatic Discharge Precautions
Avid ISIS Rear Panel
Quad port
Myricom 10 Gb
1 Gb Ethernet
Ethernet port
LSI MegaRAID
controller
Electrostatic Discharge Precautions

Electrostatic discharge (ESD) can damage disk drives, electronic components, and other parts.
Avid recommends that you perform all procedures in this chapter only at an ESD workstation. If
one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to
chassis ground (any unpainted metal surface) on your Engine when handling parts.
Always handle boards carefully. They can be extremely sensitive to ESD. Hold electronic boards
only by their edges. After removing a board from its protective wrapper, place the board
component side up on a grounded, static free surface. Use a conductive foam pad if available but
not the wrapper. Do not slide the board over any surface.
Removing and Installing the System Cover

To remove the top cover:
1. Observe the safety precautions described in Electrostatic Discharge Precautions on

page 129.
2. Make sure the Engine is powered off and all peripheral devices and AC power cords are
disconnected.
3. Using a #2 Phillips-head screwdriver, remove the four top cover screws shown in the
following illustration.
4. Completely loosen the captive thumb screws on the back of the Engine.
5. Pull the two pull tabs on the sides of the cover outward and lift the cover off the system.
129
Removing the Top System Cover

Front
Pull tabs
Top cover
screws
Thumb screws
To install the server system cover:
1. Place the cover over the Engine so that the side edges of the cover sit just outside the Engine
sidewalls.
2. While pulling the tabs outward, slide the cover forward until the tabs click into place and
release the pull tabs.
3. Replace the four top cover screws previously removed.
4. Tighten the rear thumbscrews.
5. Reconnect all peripheral devices and the AC power cords.
130
Installing the Adapter Board

To install the adapter board:
1. Observe the safety precautions described in Electrostatic Discharge Precautions on

page 129.
2. Remove the Engine as previously described; see Removing and Installing the System
Cover on page 129.
3. Identify the appropriate slot for the adapter boards you are installing.
4. Using a #2 Phillips-head screwdriver, remove the screw securing the blank panel associated
with the slot where you are installing the adapter board.
Removing the Blank Panel
Front
Myricom 10 Gb
Ethernet port
LSI MegaRAID
controller
Quad port
1 Gb Ethernet
Blank covers
and screw
131
Myricom 10 Gb Driver and Configuration Settings
5. Insert the adapter board so that it fits into the connector and fills the hole where you
previously removed the blank panel. Seat the tab at the bottom panel seats into the slot on the
bottom of the Engine chassis.
Cover all empty adapter board slots with blank panels.

6. Replace the top cover; see Removing and Installing the System Cover on page 129.
7. Reconnect all peripheral devices and the AC power cords into the Engine.
Myricom 10 Gb Driver and Configuration Settings

The preloaded Avid software includes a Myricom driver. The Myricom driver is installed and the
settings are configured for you when you install the Avid ISIS software on the System Director
and Engines.
Intel Driver and Configuration Settings

After you install the Quad Port 1 Gb network adapter board and restart your system, you might
receive a Hardware Wizard message about needing a driver for the Quad Port Ethernet adapter
board. Cancel the message. The driver is installed and the settings are configured for you when
you install the Avid ISIS software on the System Director and Engines. The following settings
are provided for reference. A copy of the Intel driver can be found in the Avid ISIS software kit,
in the \Drivers\ISIS 5000\Intel_Pro1000\ folder.
If you have made a change to the Intel settings and want to set them back to the Avid defaults,
re-run the ISIS software installer (AvidISISSetup.exe) and the Avid network settings are
re-applied. If the network setting are not set to the Avid defaults, a message is displayed in the
ISIS Management Console.
Quad Port 1 Gb Network Settings On The Engine

Option
Setting
Flow Control
Enabled
Interrupt Moderation
Disabled
Interrupt Throttling Rate
Disabled (OFF)
Receive Buffers
1024
Transmit Buffers
1024
132
10 Product Recovery
This section describes the procedures to recover your Avid ISIS system drive by reinstalling
Windows Storage Server 2008 R2 and Avid specific additions and changes.
This procedure restores only the Windows operating system and the hardware drivers. It does not
restore the Avid ISIS software. The Avid ISIS software must be reinstalled separately, after the
operating system recovery is complete. The version number of the image can be found in the
C:\IMAGE.TXT file on the root directory of the system drive.
c
c
n
The Avid ISIS ships with a 16 GB USB drive preloaded with bootable recovery data. Use
this to re-image the server Operating System.
If you re-image your ISIS | 5500 Engine to an operating system not previously shipped with
that enclosure, the Windows license is not valid for the new operating system. You must
purchase a new Windows license for the operating system you are loading.
After reimaging the Engine the Windows and Administrator passwords are set to is-admin.
You might need to reinstall the Windows Storage Server 2008 R2 operating system on your Avid
ISIS Engine if you are directed to do so by Avid Customer Support or if you are initializing a
new drive. The reinstallation offers you two options:
Perform a Windows Storage Server 2008 R2 installation to the entire system (C:, D:, and
E:). This replaces all the data from all the available partitions on your system drive. Perform
this operation if you are initializing your system drive.
You lose metadata if you restore the D: portion of the drive.
Perform a Windows Storage Server 2008 R2 installation to the first partition (C:). This
removes the data in the C: partition only; the D: partition is not changed. Perform this
operation to replace only the operating system on your system drive.
Reinstalling the Windows Storage Server 2008 R2 Operating System
Reinstalling the Windows Storage Server 2008 R2

Operating System
To reinstall the Windows Storage Server 2008 R2 operating system from the Avid Product
Recovery flash drive:
1. Make sure all clients stop any activity, unmount their workspaces, and exit Client Manager.
2. Locate the Product Recovery USB flash drive with the Avid ISIS image.
3. Use the System Director Control Panel to stop the System Director.
4. Insert the USB flash drive into the USB port in the system.
You must enter the BIOS with USB flash drive plugged in to set correct drive boot order.
5. Select Start > Shut Down.
The Shut Down Windows dialog box opens.
6. Select Restart, and click OK.
The Windows Storage Server 2008 R2 operating system restarts.
7. Press the Delete key several times during startup until you see Entering Setup.
8. Set the USB Drive to boot first. Navigate to the Boot tab > Hard Disk Drives > 1st Drive and
select the default USB setting detected by the BIOS. The second drive setting changes to the
RAID: Intel Volume.
Depending on the manufacturer of the USB flash drive, this USB selection in the BIOS changes.
9. Select the Advanced tab > CPU Configuration and make sure the hyper thread option Intel
HT Technology is [Disabled].
10. Select the Advanced tab > IPMI Configuration and make sure Restore on Power Loss is
set to [Last State].
11. Press F10 to Exit and save your changes.
The system continues to start from the USB flash drive.
Wait until two windows appear, then click the blue window and select one of the available
options:
Recover the C: partition only.
Recover both the C: and D: partitions.
The product recovery program only lists the C: and D: partitions in the window but, the
C:, D:, and E: partitions are imaged. The image on the E: partition is removed.
134
Configuring the System Drive Using Windows 2008 Storage Server Setup
Exit without doing a recovery.
12. At the prompt, type the number of the operation you want to perform:
t
If you type 1 or 2, a warning screen opens, informing you that you are about to recover
the Windows Storage Server 2008 operating system. Continue with step 13.
If you type 3, the recovery quits to the Main menu. Type 3 again to open the command
window. Press Ctrl+Alt+Delete to quit in any of these windows.
13. A yellow screen appears; type Y.

14. A red screen appears; type Y.
The reimaging takes 20 to 30 minutes.
Do not remove the USB flash drive while performing the product recovery. If you remove
the USB flash drive an error is displayed stating it cannot write the Ghosterr.txt file. If the
USB flash drive was removed, you cannot continue the process by re-installing the USB
flash drive. You must start the recovery process from the beginning.
15. A gray screen prompts you to reboot. Type R, and quickly remove the USB flash drive from
the system.
Configure the operating system as described in the following section. The Apply Computer
Setup message is displayed for 3 to 5 minutes.
Configuring the System Drive Using Windows 2008

Storage Server Setup
After you recover the Windows Storage Server 2008 R2 operating system, several system
parameters are set including a system Disk Check. The system restarts, and you are prompted to
enter the Windows activation key. This number is on the Windows Certificate located on the
right-side of the Engine top cover.
To set up the Windows operating system:
1. (If removed) Reconnect all the network Ethernet cables.

2. When the Product Key screen opens, type the Product Key from the Certificate of
Authenticity in the Product Key text box. The certificate is on the top of the Avid ISIS
Engine.
The Product Key Authenticity is verified with Microsoft through an Internet connection. If
you do not have the Avid ISIS connected to an in-house network, phone in your Product
Key and get an Authenticity number back from Microsoft.
135
Configuring the System Drive Using Windows 2008 Storage Server Setup
The Windows Storage Server 2008 R2 Setup utility starts, and the a dialog box opens
showing the License Agreement screen.
3. Select I accept the agreement.
4. Click Next.
The Avid ISIS Engine restarts (potentially more than once).
5. Log on as Administrator (default password: is-admin).
6. After your system restarts for the last time, customize the system and local settings. See the
Windows documentation for more information.
If you are outside the United States, customize the system and local settings, and the
keyboard for your location.
Optionally, create a new system administrator name and password.
Enter your company name and organization.
Set the correct date and time settings.
Enter your network workgroup and computer domain settings.
When the operating system is restored in the Avid ISIS Engine, a unique computer host
name is created based on the MAC ID of the system board. Each time you re-image your
Avid ISIS Engine, the same name is generated. If you had changed the computer host name
of your Avid ISIS Engine, change your computer host name again.
7. Start the system and install Avid ISIS software; see Installing the Avid ISIS Software on
page 63.
136
A Specifications and Notices

This section provides information on the dimensions and weight, the environmental, the
electrical, and the power cord specifications for the Avid ISIS | 5500 and qualified Ethernet
switch. It also recommends the use of an Uninterruptible Power Supply and supported network
cabling.
Dimensions and Weight

The following table lists the dimensions and weight.
Component Dimensions and Weight
Component
Height
Width
Depth
Weight
Avid ISIS | 5500 - 5000
5.25 in (133 mm)
17.0 in (432 mm)
29 in (737 mm)
79 lb (35 kg)
with drives installed
Environment
The following table lists the environmental specifications.
Environmental Specifications
Component
Avid ISIS | 5500 - 5000
Operating
Temperature
Operating
Humidity
Storage
Temperature
32F to 104F
(0C to 40C)
5% to 95% (at 38C)

non-condensing
4F to 140F
(20C to 60C)
Electrical
The following table lists the electrical specifications.
Uninterruptible Power Supply (UPS)
Electrical Specifications
Component
Voltage
Avid ISIS | 5500 - 5000 100 Vac (14 amps) to

240 Vac (7 amps)
Frequency
Watts (Max. U.S.)
50 to 60 Hz
460 W (typical) 1569.5 BTU/hr.

1000 W maximum
Two hot-swap
redundant AC power
supplies
System Watts; running load

software and 100 % CPU
usage.
Uninterruptible Power Supply (UPS)

Avid highly recommends you create a separate derived power system for your Avid ISIS 5500.
This provides protection against sudden power surges or losses that could cause you to lose files
or experience data corruption.The power outlets need to be from the same distribution panel.
This helps prevent ground loops that can be caused by plugging equipment into power sources
with different ground potentials. Make sure there is adequate, dedicated power for the UPSs.
You should have all the electrical work at your site done by a licensed electrician. All the
electrical changes must meet country, state, and local electrical codes.
Avid ISIS | 5500 supports UPS devices that are connected using network connections, USB
connections, and serial connections. Install the software from the UPS manufacturer for
advanced shutdown behavior, calibrate the UPS device. These software packages also allow for a
connected Windows servers to send alerts to other Windows servers to perform actions.
Your Avid ISIS | 5500 is connected to a network, network policy settings might also prevent you
from completing this procedure. Make sure there is adequate power and the correct receptacle
type for each hardware component, the rack power strips, and the UPSes. Do not use extension
cords to plug in any of the hardware components.
Supported Cabling
Avid supports the following cable types for connecting an Avid ISIS | 5500 system.
If you need run your cable greater distances, call Avid Customer Support for supported cable
and accessory information.
138
Supported Cabling
Supported Cables
Cable Connection
Type
Ethernet network cable,

Cat 5e, Cat 6, Cat 6a or
Cat 7
Function
Connector Style and Maximum Cable

Length
Connects:
RJ45 connector
Ethernet shared storage clients
100 Meters; If using CAT5e the cable must be

rated for 350 MHz for maximum length.
System Directors and clients to 1 Gb

ports on an ISS
The minimum GigE cable length for Avid network
products is 6 feet or 2 meter.
Avid Interplay servers to shared
storage networks
Avid AirSpeed capture and playback
servers to shared storage networks
Avid ISIS management port to a
laptop
Optical cables
Connects:
1 Gb switch port to 1 Gb client
Windows Intel Pro 1000 PF
Macintosh Small Tree PEG2F
The maximum length for optical Ethernet cables is

limited by the core diameter (measured in
microns) and modal bandwidth (in units of
MHz*km).
Avid supports multi-mode fiber (MMF) cable

10 Gb port of switch to optical 10 Gb using 850 nm transceivers (1000BASE-SX short
distances). Specifications for these cables can be
port on the Avid ISIS Engine.
found in the ISO 11801 structured cabling
ISS 10 Gb optical port to switch port document.
ISS 10 Gb optical port to 10 Gb
OM1 (62.5/125)
Ethernet Client
100 Mb Ethernet, up to 2000 meters (FX)
10 Gb Client to 10 Gb Switch port
1 Gb Ethernet, 275 meters (SX)
10 Gb Ethernet switch to 10 Gb
10 Gb Ethernet, 33 meters (SR)
Ethernet Switch
OM2 (50/125)
ISS to 10 Gb adapter in Move/Copy
service
-
139
Supported Cabling
Supported Cables (Continued)

Cable Connection
Type

Length
Function
Optical cables (continued)
OM3 (50/125)
-
OM4 (50/125)
-
Avid supports single-mode fiber cable using

1310 nm transceivers (long distances):
SMF ITU G.652.A/B 9 micron cable up to

10 km
connecting to the 10 Gb port, it is important to follow two rules:

c When
Ensure that the cable has the required modal bandwidth for the distance of the run.
Make sure that all multimode cables between an switch port and the other end of the cable run are of
the same diameter (for example, 50/125 um or 62.5/125 um).
mode transceivers are Class 1 laser product per IEC 60825-1 Amendment 2(2001) and IEC
w Single
60825-2 1997. Operating this product in a manner inconsistent with intended usage and specification
may result in hazardous radiation exposure.
Avid ISIS
X2 optical transceivers
Transceiver used in:
SC connector
Cisco C4948-10GE and C4900M
X2 = Cisco X2-10GB-SR for MMF

X2 = Cisco X2-10GB-LR for SMF
n
Avid ISIS
XFP optical transceivers
The minimum cable length for -LR and -SR

transceivers is 2 meters.
LC connector
Dell Networking S25N and S25P

switches
XFP = 10G-XFP-SR for MMF

XFP = 10G-XFP-LR for SMF
XFP = 10G-XFP-SR
or Picolight XXL-SC-S45-21 for MMF
XFP = 10G-XFP-LR
or Bookham 10G-BASE-LR for SMF
n
140

Supported Cabling
Supported Cables (Continued)

Cable Connection
Type
Avid ISIS
SFP+ optical transceivers
Function

Length
LC connector
Dell Networking S25P and S60

optical switches
SFP+ multi-mode short range (SR) 850nm

JDSU PLRXPL-SC-S43-21-N
JDSU PLRXPL-SC-S43-22-N
Avago AFBR-700SDZ
Avago AFBR-703SDZ
SFP+ long range (LR)

Finisar FTLX1471D3BCL for SMF
Avago AFCT-701SDZ for SMF
JDSU JSH-01LWAA1 for SMF
n
Avid ISIS
SFP optical transceivers

LC connector
Dell Networking optical switch
SFP 1000BASE-SX short range (SR)

Dell Networking GP-SFP2-1S
141
B Safety and Regulatory Information

This document contains safety and regulatory information for Avid hardware.
Warnings and Cautions
Proposition 65 Warning
FCC Notice
Canadian Notice (Avis Canadien)
LED Safety Notices
European Union Declaration of Conformity
Disposal of Waste Equipment by Users in the European Union
Argentina Conformity
Australia and New Zealand EMC Regulations
Japan EMC Regulations
Korean EMC Regulations
Taiwan EMC Regulations
Warnings and Cautions
c
c
c
c
c
c
This equipment is intended only for installation in a RESTRICTED ACCESS LOCATION.

Never install equipment if it appears damaged.
Disconnect the power cord before servicing unit.
Only perform the services explicitly described in this document. For services or procedures
not outlined in this document, speak with authorized Avid service personnel.
Follow all warnings and cautions in the procedures.
Operate the device within its marked electrical ratings and product usage instructions.
c
c
If you need to replace a battery in an Avid hardware unit, be sure to use the correct battery
type. There might be a risk of explosion if a battery is replaced by an incorrect type.
Dispose of used batteries according to the manufacturer's instructions.
For products with a power switch the main power switch should remain accessible after
installation.
This product contains chemicals known to the State of California to cause cancer and birth
defects or other reproductive harm.
FCC Notice
Part 15 of the Federal Communication Commission Rules and Regulations has established Radio
Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many
electronic devices produce RF energy incidental to their intended purpose.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which
case the user will be required to correct the interference at personal expense.
Modifications
The FCC requires the user to be notified that any changes or modifications made to Avid
hardware that are not expressly approved by Avid Technology may void the users authority to
operate the equipment.
Cables
Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI
connector hoods in order to maintain compliance with FCC Rules and Regulations.
143

Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numrique de la classe A respecte toutes les exigences du Rglement sur le matriel
brouilleur du Canada.
LED Safety Notices
Avid hardware might contain LED or Laser devices for communication use. These devices are
compliant with the requirements for Class 1 LED and Laser Products and are safe in the intended
use. In normal operation the output of these laser devices does not exceed the exposure limit of
the eye and cannot cause harm.
Standard to which conformity is declared: (Class 1 LED Product per IEC 60825-1:2007)
Declaration of conformity
Konformittserklrung
Dclaration de conformit
Declaracin de Confomidad
Verklaring de overeenstemming
Dichiarazione di conformit
We/Wir/Nous/WIJ/Noi:
144
Avid Technology
75 Network Drive
Burlington, MA, 01803 USA
European Contact: Nearest Avid Sales and Service Office or
Avid Technology International B.V.
Sandyford Industrial Estate
Unit 38, Carmanhall Road
Dublin 18, Ireland
declare under our sole responsibility that the product,
erklren, in alleniniger Verantwortung,da dieses Produkt,
dclarons sous notre seule responsabilit que le produit,
declaramos, bajo nuestra sola responsabilidad, que el producto,
verklaren onder onze verantwoordelijkheid, dat het product,
dichiariamo sotto nostra unica responsabilit, che il prodotto,
Product Name(s): ISIS | 5500
Model Number(s): 7020-30085-XX
Product Option(s): This declaration covers all options for the above product(s).
to which this declaration relates is in conformity with the following standard(s) or other
normative documents.
auf das sich diese Erklrung bezieht, mit der/den folgenden Norm(en) oder Richtlinie(n)
bereinstimmt.
auquel se rfre cette dclaration est conforme la (aux) norme(s) ou au(x) document(s)
normatif(s).
al que se refiere esta declaracin es conforme a la(s) norma(s) u otro(s) documento(s)
normativo(s).
waarnaar deze verklaring verwijst, aan de volende norm(en) of richtlijn(en) beantwoordt.
a cui si riferisce questa dichiarazione conforme alla/e seguente/i norma/o documento/i
normativo/i.
The requirements of the European Council:
Safety: Directive 2006/95/EEC
UL 60950-1, 2nd edition
CAN/CSA-C22.2 No. 60950-1-07; 2007
IEC 60950-1, 2nd edition
EN 60950-1:2006
EMC: Directive 2004/108/EC
145
Disposal of Waste Equipment by Users in the European Union
EN55022:2006 /A1:2007
EN55024:1998 /A1:2001 /A2:2003
EN61000-3-2:2006
EN61000-3-3:2008
Issued In Burlington MA, USA 2010
Disposal of Waste Equipment by Users in the

European Union
This symbol on the product or its packaging indicates that this product must not be disposed of
with other waste. Instead, it is your responsibility to dispose of your waste equipment by handing
it over to a designated collection point for the recycling of waste electrical and electronic
equipment. The separate collection and recycling of your waste equipment at the time of disposal
will help conserve natural resources and ensure that it is recycled in a manner that protects
human health and the environment. For more information about where you can drop off your
waste equipment for recycling, please contact your local city recycling office or the dealer from
whom you purchased the product.
Argentina Conformity
Made in USA
Australia and New Zealand EMC Regulations
146
Ken Hopkins
Avid Technology (Aust) Pty Ltd
c/o Elliot House
Suite 810, Level 8
140 Arther St
North Sydney
NSW 2060

Class A Equipment
This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take corrective actions. VCCI-A
Korean EMC Regulations

Class A Equipment
Please note that this equipment has obtained EMC registration for commercial use. In the event
that it has been mistakenly sold or purchased, please exchange it for equipment certified for
home use.
147

Taiwan EMC Regulations BSMI Class A EMC Warning
Warning Statement
1. UV ray radiation
-
Following statement or equivalent:
Following marking or other equivalent marking:
2. Operator touchable area protection

Operation manual should have following statement and statement should be shown on
device, or put on similar sentence:
3. Heat-related hazards
148
Injury may result from high temperatures under normal operating conditions, causing:
-
Burns due to contact with hot accessible parts
Degradation of insulation and of safety-critical components
Ignition of flammable liquids
Examples of measures to reduce risks include:

-
Taking steps to avoid high temperature of accessible parts
Avoiding temperatures above the ignition point of liquids
Provision of marking to warn USERS where access to hot parts is unavoidable
High temperature warning marking you may use the following high temperature warning
marking:
4. Mechanical hazards
Injury may result from:
-
Sharp edges and corners
Moving parts which have the potential to cause injury
Equipment instability
Flying particles from imploding cathode ray tubes and exploding high pressure lamps

-
Rounding of sharp edges and corners
Guarding
Provision of SAFETY INTERLOCKS
Providing sufficient stability to free-standing equipment
Selecting cathode ray tubes and high pressure lamps that are resistant to implosion and
explosion respectively
Provision of markings to warn USERS where access is unavoidable
5. Radiation
Injury to USERS and to SERVICE PERSONS may result from some forms of radiation
emitted by equipment.
149
Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation,
and high intensity visible and coherent light (lasers).
-
Limiting the energy level of potential radiation sources
Screening radiation sources
Provision of SAFETY INTERLOCKS
Provision of markings to warn USERS where exposure to the radiation hazard is

unavoidable
6. Chemical hazards
Injury may result from contact with some chemicals or from inhalation of their vapors and
fumes.
-
Avoiding the use of constructional and consumable materials likely to cause injury by
contact or inhalation during intended and normal conditions of use
Avoiding conditions likely to cause leakage or vaporization
Provision of markings to warn USERS about the hazards
7. Safety warning statement for equipment that is under hazardous voltages

8. Equipment with touch current exceeding 3.5 mA
One of the following labels, or a label with similar wording, shall be affixed adjacent to the
equipment AC MAINS SUPPLY connection:
9. An EUT that provides TELECOMMUNICATIONS NETWORK connection ports for

connection of multiple items of other telecommunications equipment shall not create a
hazard for USERS and TELECOMMUNICATIONS NETWORK SERVICE
PERSONS due to summation of TOUCH CURRENT
150
10. Replaceable batteries

If an equipment is provided with a replaceable battery, and if replacement by an incorrect
type could result in an explosion (for example, with some lithium batteries), the following
applies:
-
If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking

close to the battery or a statement in both the operating and the servicing instructions
If the battery is placed elsewhere in the equipment, there shall be a marking close to the
battery or a statement in the servicing instructions
The marking or statement shall include the following or similar text:
151
11. Warning to service persons

Suitable markings shall be provided on the equipment or a statement shall be provided in the
servicing instructions to alert a SERVICE PERSON to a possible hazard, where both of the
following conditions exist:
-
Where a fuse is used in the neutral of single-phase equipment either permanently

connected or provided with a non-reversible plug
Where, after operation of the fuse, parts of the equipment that remain energized might
represent a hazard during servicing
The following or similar wording is regarded as suitable:
152
Index
Numerics
1 Gb Ethernet
single switch 71
System Director connections 43
10 Gb connectors 22, 128
10 Gb Ethernet
connection 24
single switch 72, 73, 92
switch addresses 71, 72
10 Gb module 46, 53
12 Gb stacking module 46
90 client configuration 24
A
Accounts, users 80
Activating software 82
without Internet connection 84
Activation ID 82
Activity LED 15
Adapter boards
Ethernet 22, 128
Addresses
virtual 94, 96
Administrator
password 62, 63, 133
password (Management Console) 78, 79
After 135
Agent page 114
Allocation group 79
Application key
connector 20
installed 74
see Licence key 74
Argentina Conformity 146
Australia EMC regulations 146
Automatic RAID repair 20

Autosensing power supply 27
Avago, SFP+ 141
Avid
online support 11
training services 12
AvidISISSetup.exe file 67, 107
B
Bind Storage Managers 78
Bind the Storage Managers 77
Boards
Gigabit Ethernet 49, 52, 56, 59
Button
NMI 17
power 18
System Director front panel 17
system reset 17, 17
C
Cable
length 139
micron 139
multi-mode fiber 139
OM2, OM3 139
optical 52, 59, 139, 140
specifications 139
Cables
Category 5 or 6 139
LC optical 47, 54
supported 138
Canadian
interference causing equipment regulations 144,
147, 147
Category 5 or 6 cables 139
Index
Checklist
health of system 105, 113, 128
preupgrade 101
Cisco 140
Clear foreign disk configuration 114
Client
access 22
configuration, 90 clients 24
connections 22
considerations 25
direct connect 22
Ethernet 22
IP addresses 72, 73
operating systems 14
switch 45
Client Manager
documentation 11, 67
Computer name 64, 64
Configuration
considerations 25, 41
Ethernet 22, 24
Configure
network 69
System Director Control Panel 75, 93, 95, 100
virtual name 75, 93, 95, 100
Windows operating system 135
Configure the Virtual Addresses 94, 96
Connection
10 Gb port 47, 54
direct connect 43
LC cable 49, 56
switches 50, 57
Connector
rear locations 20
USB 17
USB, front 15
Connectors 1 Gb 20, 22, 128
Connectors 10 Gb 22, 128
Control panel
System Director 17, 75, 93, 95
Create
New Active file system 76, 93, 98
Workspaces 77, 80
Create New Active 75, 93, 95, 100
Create spare disk
Advanced tab
Create spare disk 114
Crossover connection validation 96
D
Data drive
LED function 15
repair 20
Date 63
Date and time properties 63
Deactivate License software 87
Default system name 64
Dell Networking
front panel 45
optical switch 141
Device ID 82
DHCP (Dynamic Host Configuration Protocol) server
66
Dimensions 137
Direct connect
client connection 43
options 22
Documentation
client software 11, 67
Drive
access 15
activity 18
carrier latch 15, 39
flash 133
installing into the Engine 39
internal 27
LED 15
replacement 114
supported 27
Drive carrier key 21
Driver
Intel Pro/1000 network board 132
Dump metadata 75, 93, 95, 100
E
EIA rack units 27
Enclosure storage 18
Engine
removal 126
replacement 115
Environmental requirements 137
Ethernet
154
Index
1 Gb connectors 20, 22, 128

10 Gb port 47, 54
cable 43
client considerations 25
shared storage infrastructure 22, 24
European Union notice 144
Expansion slots 21
Installation, in a rack 27
Installer
splash screen 68
Installer kit 67
Installing drives 39
Intel 4-port board
slot 21
Intel Pro network ports 66
Intel Pro/1000 network board
driver installation 132
driver software location 132
IP address 66
10 Gb switch connection 72, 73, 92
clients 72, 73
Configure Network Window 69
direct connect 70
single switch 71
static 66
F
FCC notice 143, 143
Flash drive
recovery 133
Format foreign disks 114
Front panel 15
controls, System Director 17
LEDs 17
Gateway 70, 92
Gigabit Ethernet
adapter 49, 52, 56, 59
connections to switch 44
connector 20
ports 43
Green LEDs 18
Groups, RAID 18
JDSU 141
JDSU, SFP+ 141
K
Key 21
Keyboard connector 20
KVM switch 39
Hard drive
See Drive
Health check 105, 113, 128
Host name 64
Host name change, System Director 87
Hot spare 20
House network 61
Launch pad icon 76, 99, 119

LC cables 47, 54
LED
described 15
drive activity 15
drive power 15
function 15
system drive 18
system ID 18
system status 18
Length, cable 139
License key
activation 74
License software
activation 82
I
Indirect license activation 84
In-house system 61
Initial slot configuration 18
Install software 67
installation
Intel Pro/1000 network board drivers 132
155
Index
deactivate 87
host name change 87
Loading software 67
Log in 78, 79
LSI MegaRAID
slot 21
Online support 11
Operating system
clients 14
configure 135
reinstall 134
Optical cable 52, 59, 139, 140
Optical transceivers 141
Optional adapter boards 22, 128
Optional ISIS enclosures 50, 57
M
Maintenance
check system health 105, 113, 128
Management Console
access 77
bind 78
password 78, 79
Maximum
Ethernet configuration 22, 24
Maximum length 139
Metadata resiliency 88
Micron cable 139
Mirrored system drives 21
Modal bandwidth 139
Modules
10 Gb 46
switch stacking 46
Monitor
connector 20
VGA connector 39
Mouse connector 20
Multi-mode fiber cable 139
Myricom board 21
P
Packets received 97
Password
administrator 62, 63, 133
Management Console 78, 79
PathDiag Tool 111
PCI-X slots 21
Ports
gigabit Ethernet 43
gigabit Ethernet to switch 44
Intel Pro 66
Power
button 18
cord connection 41
LEDs 15
on 62
specifications 137
Power supply
autosensing 27
failure 22
modules 20
Preupgrade information 101
Product recovery, flash drive 133
N
Name
computer 64
virtual 64
Network
activity LEDs 18
adapters dialog box 77, 119
connector 20
system, in-house 61
New Zealand EMC regulations 146
NMI (non-maskable interrupt) button 17
No spare, import disk 114
R
Rack
installation 35
mounting instructions 28
position 28
rack units 28
switch 36, 37
switch rack unit 36, 37
Rack-mount
156
Index
installation 27
RAID 5 groups 18
RAID repair 20
Rear panel
slots 20, 22, 128
Received packets 97
Recovery flash drive 133
Red LED
System error 18
Regulatory information 143, 143
Reinstall Windows 134
Removing an Engine 126
Replace
drive 114
engine 115
switch 125
switch configuration 24
Standby System Director 88
Static IP addresses 66
Stop System Director 75, 93, 95, 100
Stop/Start server 75
Storage Group 77
Storage Manager Agent
default password 114
Subnet mask
Configure Network Window 70
separate 66
Supported cables 138
Switch
1 Gb connection 24
Configure Network Window 71, 72
Dell Networking switch stacking 57
Dell Networking switches stacking 50
gigabit 45
KVM 39
replacement 125
SFP 50, 57
stacked configuration 24
stacking 50, 57
stacking modules 46
System
drive 21, 27
drive LED 18
ID LED 18
reset button 17, 17
status LED 18
System Director
Control Panel 75, 93, 95, 100
Create New Active file system 76, 93, 98
front control panel 17
front panel 17
host name change 87
log in 78, 79
password 78, 79
recovery 133
resiliency 88
stop/start service 75
System ID 17, 82
System, in-house 61
S
Safety information 143, 143
SFP 141
SFP connectors 50, 57
SFP transceiver 141
SFP+ 141
SFP+ transceiver 48, 141
Single switch 24
Single switch configuration 71
Slot
configuration 21
Intel 4-port board 21
LSI MegaRAID 21
Myricom 21
rear panel 20, 22, 128
storage configuration 18
Software
license 82
loading 67
upgrade 106
Specifications
dimensions and weights 137
environmental 137
power 137
Splash screen 68
Stacking
cabling 50, 57
Dell Networking switches 50, 57
modules 46
T
Taiwan EMC regulations 148
157
Index
Task bar icon 76, 99, 119

Time zone 63, 63
Training services 12
Transceiver
SFP 141
SFP+ 141
XFP 140
Transceivers 48, 140
Troubleshooting 11
check health 105, 113, 128
Turn on enclosure 62
number of 22
X
XFP transceivers 48, 55, 140
U
Upgrade
post upgrade verification 110
preupgrade checklist 101
procedure 106
software 106
USB (universal serial bus)
connector 17
connector, rear 20
flash drive 133
front connector 15
keyboard and mouse 39
port described 17
rear 20
software installer 67
User
accounts 80
V
Validate crossover connection 96
Verification of upgrade 110
VGA monitor 39
Virtual Addresses, configure 94, 96
Virtual name 64, 75, 93, 95, 100
W
Weight 137
Windows
2008 operating system 14
reinstall 134
Workspaces
create 80
158
Avid
Technical Support (USA)
Product Information
75 Network Drive
Burlington, MA 01803-2756 USA
Visit the Online Support Center at

www.avid.com/support
For company and product information,

visit us on the web at www.avid.com

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Avid ISIS | 5500 - 5000

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Copyright 1995, Trinity College Computing Center. Written by David Chappell.

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Attn. Government User(s). Restricted Rights Legend

Avid ISIS | 5500 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing the Avid ISIS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Positioning the Avid ISIS Engine in the Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installing the Avid ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Connect the Network Cables to the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Avid ISIS Software Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring System Director Resiliency. . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Avid ISIS Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Updating the 10 Gb Myricom Board Driver on Engines . . . . . . . . . . . . . . . . . . . . . 107

Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Optional Network Adapter Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Product Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Specifications and Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Using This Guide

Symbols and Conventions

A note provides important related information, reminders,

A warning describes an action that could cause you physical harm.

Bold font is primarily used in task instructions to identify user interface

Italic font is used to emphasize certain words and to indicate variables.

If You Need Help

Symbol or Convention Meaning or Action

Courier Bold font identifies text that you type.

Ctrl+key or mouse action

If You Need Help

Accessing the Online Documentation

Avid Training Services

To access the online documentation from the installer kit:

Avid Training Services

1 Avid ISIS | 5500 Overview

With 2 TB media drives, the system delivers 384 TB of shared storage

With 4 TB media drives, the system delivers 768 TB of shared storage

Avid ISIS Hardware

Avid ISIS Hardware

ISIS | 5500 Engine Models

Includes the Myricom 10 Gb Ethernet adapter board

(Optional) Quad Port 1 Gb Ethernet adapter board

Includes the Myricom 10 Gb Ethernet adapter board

(Optional) Quad Port 1 Gb Ethernet adapter board

Includes Myricom 10 Gb Ethernet adapter board

(Optional) Quad Port 1 Gb Ethernet adapter board

Avid ISIS Front Panel

Avid ISIS Hardware

Front of the Enclosure With Bezel

Fault LED (red)

Avid ISIS Hardware

Data Drive LED Functions

Healthy online drive,

Healthy online drive,

Healthy Global Hot Spare disk

Error Disk Performance

Nothing needs to be done to

Error Disk Performance Rebuild automatically occurs