Sun Industries

1.0

Procedure for Marketing

Doc No: SI/QSP/008

Page: 1 of 3

PURPOSE
To provide procedure for contract review

2.0

SCOPE
This procedure is for the use by Marketing Department.

3.0

DEFINITION
Pre Contract Review- Review and Documents received by us in the form of
tender inquiry before submission of tender by us.
Post Contract Review verification and review of the communication
received from the purchaser in the form of order of LOI before acceptance
by us.

4.0

RESPONSIBILITY
The responsibility for all activities related to contract review is with the Managing
partner.

5.0

AUTHORITY
Marketing Dept. is authorized to take decisions on all matters related to contract
review.

6.0

INTERRELATION
The Department, of Quality Control, Manufacturing and Engineering are
related to marketing department in carrying out the activities of contract
review.

7.0

LIST OF RECORDS USED IN THIS PROCEDURE

a) Inquiry Register / Quotation Register SI/QRF/10
b) Order Acceptance letter.

Approved by

Issued by MR

Revision

Revision Date

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Sun Industries
8.0
8.1
8.2

Procedure for Marketing

Doc No: SI/QSP/008

Page: 2 of 3

PROCEDURE
Marketing department will register all the Inquiry in the Inquiry
register and maintain the records of conversion of inquiry to orders.
Marketing dept will submit all the quotations with in the capabilities or standard
ranges.

8.4 In case of any verbal inquiry from any client the marketing department will make a
thorough inquiry and will enter the same in the Inquiry register giving details of
technical specification as obtained by marketing department from the client.
However in all such cases a written confirmation indicating the specification
and other requirements received verbally from the customers should be
communicated to them in writing along with the quotation / proposal.
8.5

Once the order is received from the customer and a post contract
review is to be made. In case of any anomalies this should be immediately taken
up with the customer and order acceptance shall be issued after getting
confirmation or an approval from the customer for the amendment. However
when the Marketing head is confident of getting the required amendment he
may release the O.A. to avoid delay in production prior to receipt of formal
amendment.

8.6 The order acceptance is sent to the following department through Job order by HOD
Marketing.
a) Production Incharge.
b) Purchase Incharge
c) Job order Book.( Marketing Dept)
8.7

In case of any request for change in the contracted element finalized

by the customers which has already been accepted by us, the
Managing Partner will consult/take comments from Production
Incharge, before accepting the same. On getting approval the
marketing head will issue an amendment to the O.A issued earlier
and distributes the same under controlled manner to ensure that all
concerned departments received the same immediately.

Approved by

Issued by MR

Revision

Revision Date

Issue No.

00

01

Sun Industries
8.8

Procedure for Marketing

Doc No: SI/QSP/008

Page: 3 of 3

RECORDS
All records related to pre-contract and post contract review of O.A
and subsequent amendment drawing datas receipt or submitted to
the customer are quality records and should be preserved properly at
least for three years. Marketing head is solely responsible to ensure
proper preservation of records. The records are to be preserved in a
traceable method.

Approved by

Issued by MR

Revision

Revision Date

Issue No.

00

01