REVISION CREATIVE PROBLEM SOLVING

Question 1
________ refers as the antithesis of deductive reasoning.
(a)
(b)
(c)
(d)

Synthesizing
Brainstorming
Inductive
Analyze

Question 2
Which of the following statement is category of thinking:
i.
ii.
iii.
iv.
(a)
(b)
(c)
(d)

Convergent
Instinct
Divergent
Sixth sense

i and ii
i and iii
ii, iii and iv
All above

Question 3
Metacognition can be defined as ________.
(a) the individuals awareness of their own knowledge, learning preferences, styles, strength
and limitations as well as the awareness of how to use this knowledge
(b) involves bringing facts and data together from various sources to solve problem
(c) thinking outwards instead of inward
(d) process of developing original and unique ideas
Question 4
________ refers to the process of actively analyzing, synthesizing, and/or evaluating and
reflecting on information gathered from observation, experience, or communication and is
focused on deciding what to believe or do.
(a)
(b)
(c)
(d)

Critical thinking
Pressure thinking
Free thinking
Human thinking

Question 5
Benchmarking can be defined as _______.
(a) a process of searching the best practices that yields the benchmark performance
(b) a process in collecting and analyzing facts and data
(c) a process of decision making

(d) a process of listing all problems to be solve

Question 6
_______ involves discarding the obvious, leaving behind traditional modes of thought and
throwing away preconceptions.
(a)
(b)
(c)
(d)

Lateral thinking
Mineral thinking
Logical thinking
Surgical thinking

Question 7
_______ is focusing on system and process rather than individual.
(a)
(b)
(c)
(d)

Root cause analysis

Ishikawa diagram
Fishbone diagram
SWOT analysis

Question 8
Below are the types of logical reasoning EXCEPT:
(a)
(b)
(c)
(d)

Deductive
Inductive
Abductive
Subjective

Question 9
_______ can be defined as an individual's action that begins a process, often done without
direct managerial influence.
(a)
(b)
(c)
(d)

Cognition
Intuitive
Motivation
Initiative

Question 10
Which of the following statement is The Exact processes in strategic development.
(a)
(b)
(c)
(d)

Identify Collect Brainstorm Compare Solution Implement

Brainstorm Identify Collect Implement Compare Solution
Collect Identify Compare Brainstorm Implement
Identify Brainstorm Compare Implement Solution

SHORT ESSAY EXCERCISE

Question 1
State FIVE (5) processes in identifying the real root cause
Question 2
Define all of the following terms:
i.
ii.
iii.
iv.
v.

Root cause analysis

Convergent
Creative problem solving
Divergent thinking
Abductive

Question 3
List FIVE (5) benchmarking processes
Question 4
State FIVE (5) differences between Convergent and Divergent thinking