Subsecretara de Calidad Turstica

Direccin de Formacin en Turismo

CICLO DE FORMACIN VIRTUAL CONTINUA

CICLO DE FORMACIN VIRTUAL

CURSO
AUTOGESTIONADO

INGLS
TURSTICO

UNIT 1: TOURISM!

UNIT 1 Pg. 1

Subsecretara de Calidad Turstica

Direccin de Formacin en Turismo
CICLO DE FORMACIN VIRTUAL CONTINUA

ndice
1. Welcome............................................................................................................... 3
2. Personal Pronouns.................................................................................................. 5
3. Possessive Adjectives ............................................................................................. 6
4. 5W ....................................................................................................................... 8
5. Present Simple ...................................................................................................... 8
6. Family members .................................................................................................... 9
7. Greetings and introductions..................................................................................... 9
7.1. Informal............................................................................................................. 9
7.2. Formal ............................................................................................................. 10
7.3. Every day......................................................................................................... 10
7.4. Special days ..................................................................................................... 11
8. Numbers, days, months and seasons...................................................................... 11
9. Present Continuous .............................................................................................. 12
9.1. What are you doing?.......................................................................................... 12
10. Jobs in tourism ................................................................................................. 14
10.1. Qualities for the job ........................................................................................ 14
11. Preview of Unit 2............................................................................................... 15
11.1. Vocabulary: Industry sectors ........................................................................... 15
12. Bibliography ..................................................................................................... 16

OBJETIVOS:
Proporcionar herramientas idiomticas bsicas necesarias para los
profesionales y trabajadores de la actividad turstica, cualquiera sea el
campo donde desarrollen su carrera, desde la informacin turstica hasta la
gestin y promocin de destinos y actividades tursticas, pasando por empresas
de intermediacin, alojamiento y transporte.
Por este motivo, se tratarn distintos temas afines teniendo en cuenta
situaciones comunicativas reales ampliando as su habilidad de comprensin
mediante las destrezas comunicativas de escucha, lectura y escritura.

UNIT 1 Pg. 2

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CICLO DE FORMACIN VIRTUAL CONTINUA

Welcome to the first unit of the English Course

Hello! & Hola!
Una de las formas ms usuales de iniciar una conversacin es saludando con
un Hola. Pero si queremos dirigirnos a un interlocutor anglosajn, debemos
recurrir al Hello.
La primera vez que aparece escrito el trmino hello es en el ao 1833,
mientras que la palabra hola data de 1552.

Let s start!
Personal pronouns, possessive adjectives and verb to be.

HELLO, I AM
MIKE.

SHE IS MY
FRIEND. HER
NAME IS LISA.

HI, HOW ARE

YOU?

UNIT 1 Pg. 3

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Direccin de Formacin en Turismo
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HE IS MY
FRIEND. HIS
NAME IS

HELLO, NICE
TO MEET YOU!

MIAOWWWWW

IT IS BOB.
IT IS A CAT

THEY ARE LISA and STEVE. BOB IS THEIR CAT

WE ARE FRIENDS.
WHO ARE YOU? WHAT IS YOUR NAME?

Complete:
I AM.. = MY NAME IS

UNIT 1 Pg. 4

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Personal Pronouns
Personal
pronouns
I---

We - - -

You - - -

He - - -

She - - -

They - - -

Possessive
adjectives
My
Our
Your
His
Her
Their

Examples
I like my house.
We like our house.
You like your house.
He likes his house.
She likes her house.
They like their house.

It - - -

Its

Ciudad Universitaria (= it) is famous for its university.

OUR
HOUSE

MY
HOUSE

YOUR
HOUSE
HIS
HOUSE

HER
HOUSE

THEIR
HOUSE

UNIT 1 Pg. 5

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Possessive Adjectives
We use possessive adjectives + noun.

MIKE

HIS CAR

His car = Mike s car.

HIS
PLANE

His plane
=
Mike s plane.

HIS
VEHICLES

His vehicles
=
Mike s vehicles

HER
FOOD

LISA

HER BURGER
HER CAKE

Her burger
=
Lisa s burger

Her cake
=
Lisa s cake

Her food
=
Lisa s food.

MIKE AND
LISA

THEIR
LUGGAGE
Their luggage
= Mike and
Lisa s luggage

THEIR
FLIGHT

Their flight =
Mike and
Lisas flight

THEIR
HOLIDAY
S
Their holidays
= Mike and
Lisa

UNIT 1 Pg. 6

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1. Verb to be
My name is Mike.

I m 35
years old.

I m interested in
tourism.

I m from
Buenos Aires.

My favourite sports are

football and swimming.

I m a travel agent.

My favourite color
is blue.

My father is a doctor and my

mother is a journalist.

Positive
I am
(Im
not)

(he s)
He Is

(she s)
She

(it s)
It
We are
(we re)

(you re)
you
They

(they
re)
Short form

Negative
I am
(I m not)
He is
She
It
We are
you
They

t)

(he s not or he isn t)

(she s not or she isn t)
(it s not or it isn t)
(we re not or we aren t)
(you re not or you aren t)
(they re not or they aren

Question
Am I?
Is

he?
she?

Are we?
you?
They?

Short form

Examples:
I m 35 years old. My sister is 30.
My sister is ill. She s in bed.
I m tired, but I m not hungry.
Mike isnt interested in art. Hes in
interested in tourism.

Those people aren t English. Theyre

Argentinian.
It s sunny today, but it isn t warm.
Its ten oclock. You re late again.
My sister and Lisa are good friends.

UNIT 1 Pg. 7

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5W
WHERE?
-Where are you from?
-I'm from Argentina.

WHY?
-This hotel isn t very
good.

WHAT?
-What colour is your
car?

WHEN?
-When is winter in
Argentina?

5W

HOW?
-These postcards are
nice. How much are

WHO?
-Who is she?
-She is my sister.

Short forms
Where s = Where is

What s = What is

Who s = Who is

How s = How is

Present Simple
We use the present simple to talk about things in general. We use it to say
something happens all the time or repeatedly, or that something is true in general.
We use do/does to make questions and negative sentences.
Positive
I
work
He
She

It drives
We
you
drive
They

Question
Do
I?
He?
She?
Does
It?
Do

We?
You?
They?

Negative

work
I don t
He
She doesn
drive
It t
We
You don t
They

drive

Remember: I work but He works They drive My sister drives.

Examples:
Where do you come from?
What does this mean?

I get up at 8 o clock every morning.

Julie usually goes away 2 or 3 times a year.
He doesn t do anything to help.
I don t go away often.

UNIT 1 Pg. 8

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Family members

Grandfather

Grandmother

Uncle

Father

Mother

Sister-in-law

Brother

You

Niece

Nephew

Son

Aunt

Uncle

Sister

Cousin

Cousin

Daughter

Son-in-law

Grandson

Granddaughte
r

Greetings and introductions

1. Informal
Hello, I m Susan
Collins.

Hi, Susan. I m
Lauren Nash.

When we leave someone

we usually both say
Goodbye and perhaps,
See you soon!
See you soon is quite
informal.

UNIT 1 Pg. 9

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2. Formal
Hello, my name is
Gregory Stone.

I m Lauren
Sanders.

Nice to meet
you, Lauren.
Nice to meet you.

3. Every day

Good morning.

Goodnight!

Thank you

Good afternoon.

Good evening.

When someone goes to bed,

we usually say Goodnight. We
sometimes also say Sleep
well.
Don t say Goodnight when you
arrive somewhere, only when
you leave.

If you ask for something,

you usually say Please.
If someone does
something nice for you,
you say Thank you.

UNIT 1 Pg. 10

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4. Special days
Happy Birthday!

Merry
Christmas!
Happy New Year!

Happy
Christmas!

When it is
someone s
birthday.

On (or near) December

25th.

On (or near) January

1st.

If someone is going to do something difficult (for example, take an exam or have

an interview for a job), we say GOOD LUCK!
If someone has done something special (for example, one well in an exam, got a
new job, had a baby), we say CONGRATULATIONS! or WELL DONE!
Numbers, days, months and seasons
Months: January, February, March, April, May,
June, July, August, September, October,
November, December.

Days
Numbers:

UNIT 1 Pg. 11

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Numbers
1: one 2: two - 3: three 4: four 5: five - 6: six - 7: seven - 8: eight 9: nine - 10: ten - 11: eleven 12: twelve - 13: thirteen - 14: fourteen 15: fifteen - 16: sixteen - 17: seventeen - 18: eighteen - 19: nineteen - 20:
twenty 21: twenty-one - 22: twenty-two 23: twenty-three 24:
twenty-four 25: twenty-five 26: twenty-six - 27: twenty-seven 28:
twenty-eight 29: twenty-nine -30: thirty - 31: thirty-one 40: forty 41:
forty-one 50: fifty 51: fifty-one 60: sixty - 61: sixty-one 70:
seventy 71:seventy-one 80:eighty 81: eighty-one 90: ninety 91:
ninety-one 100: one hundred.

Seasons

SUMMER

WINTER

AUTUMN

SPRING

Present Continuous
1) What are you doing?

Mike is in his car. He is

driving to the airport.
This means: he is driving
now, at the time of
speaking.
The action is not finished.

UNIT 1 Pg. 12

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CICLO DE FORMACIN VIRTUAL CONTINUA

Present continuous
I am doing
We use the continuous for things
happening at or around the time of
speaking.
The action is not complete.
I am doing
past
now
future

Present simple
I do
We use the simple for things in general
or things that happen repeatedly.

past
future

Example

Example

Kate wants to visit Italy, so shes

learning Italian.

Most people learn to swim when they

are children.

Listen to those people. What language

are they speaking?

Excuse me, do you speak English?

Let's go out. It isn't raining now.

It doesnt rain very much in summer.

The population of the world is increasing

very fast.

Every day the population of the world

increases by about 200,000 people.

We use the continuous for temporary

situations:
I m living with some friends until I find
a place of my own.

We use the simple for permanent

situations:
My parents live in London.

I do
now

PRESENT CONTINUOUS: Am / is / are + ing

I
am
driving.
He / She / It is
is
doing.
We / you / they
are
speaking.
IMPORTANT!
The action is not necessary happening at the same time of speaking.
I m reading a really
good book at the
moment.

Mike is not reading the book at

the same time of speaking. He
means that he has started it,
but has not finished it yet. He
is in the middle of reading it.

UNIT 1 Pg. 13

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PRESENT CONTINUOUS: periods around now (today, this year, this week, etc.)
Example
You re working hard today.
The company I work for isn t doing so well this year.

Jobs in tourism

Pilot

Flight attendant

Airline check-in
clerk

Hotel manager

Tour guide

Waiter

Chef

Resort rep

Porter (UK)/
Bellboy (US)

Tourism
information
officer

Travel agent

Receptionist

Qualities for the job

+ Positive
Calm
Organized
Friendly
Good at languages
Creative
Extrovert
Practical
Flexible
Good at explaining things
Good at dealing with people
Know how to use computers
Punctual
Hardworking

- Negative
Nervous
Disorganized
Unfriendly
Bad at languages
Lazy
Shy
Careless

UNIT 1 Pg. 14

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Direccin de Formacin en Turismo
CICLO DE FORMACIN VIRTUAL CONTINUA

Preview of Unit 2: Vocabulary: Industry sectors

The travel and tourism industry has different sectors.

Places that tourists want to visit.

Ways of travelling between different places, such as trains and airplanes.
Places to stay, such as hotels, and the food and services that are provided
there.
People or companies that organize and assemble the different parts of holiday
or tour.
People or companies that sell the holiday or tour to customers.
Government organizations that promote and develop tourism.

UNIT 1 Pg. 15

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Direccin de Formacin en Turismo
CICLO DE FORMACIN VIRTUAL CONTINUA

Bibliografa:
Walker, Robin and Harding, Keith: Oxford English for Careers: TOURISM 1, Oxford
University Press.
Jones, Leo: WELCOME! English for the travel and tourism industry, Cambridge University
Press.
Warshawsky, Diane and Byrd, Donald: Spectrum 1: A Communicative English Course,
Prentice Hall Regents.

Naylor, Helen and Murphy, Raymond: Essential Grammar in Use, Second Edition,
Cambridge University Press.
Murphy, Raymond: English Grammar in Use, Third Edition, Cambridge University Press.

Practice English
with Listening

Complete the test on

the online course, then
go to Part 2!

UNIT 1 Pg. 16