Professional Documents
Culture Documents
BBA
Internship Report
I:
Internship Report
On
Performance Appraisal of Southeast Bank
Limited
A Comparative Study on Gulshan Branch
Supervised By:
M. Sayeed Alam
Assistant Professor
Department of Business Administration
East West University
Submitted BY:
Md. Imran Kayesh
10# 2007-2-10-027
Department of Business Admin istration
East West University
Letter of Transmittal
28, 2011
, Sc
~Alam
Professor
ent of Business Administration
est University
:.; ,
:~.
Sir,
y great pleasure to present before you my internship report on Southeast Bank Limited
ch",
-
~as
been a great learning experience for me taking a real life exposure of Commercial
:c'" 'ng, I would like to thank you for assigning me such a responsibility and helping me on
:.;.te ent aspects of the report.
: cerely,
d. mran Kayesh
2007-2-10-027
Department of Business Administration
East West University
[).#
Letter of Authorization
"', 2010
-- ! :
officially state that Md. Imran Kayesh, 10# 2007-2-10-027 has completed internship
-==~
~que
EAST
WEST
.wIIITr
Supervisor's Certificate -
- . <:
rted -A Comparative Study on Gulshan Branch" is done by Md. Imran Kayesh, 10# 2007-27, as the fulfillment of all the requirements of the BBA program from Business
-- "stration Department, East West University.
-. - internship report has been primed under my guidance and is a report of the authentic
carried out successfully.
M. Sayeed Alam
Assistant Professor
Department Business Administration
East West University
EASI
WESI
IIWIIIY
Declaration
berly declare that the work in this internship report title "Performance Appraisal of
So heast Bank Limited -A Comparative Study on Gulshan Branch" is an original work done by
o part of this report has been previously submitted to any other university /college / institution /
:--ganization for any academic certificate / degree / diploma.
is work 1 have presented does not breach any existing copyright and no portion of this report is
copied from any work done earlier for any degree.
further undertake to indemnity the department against any loss or damage arising from breach of
e forging obligation, if any.
mran Kayesh
10# 2007-2-10-027
BBA Program,
Department of Business Administration
East West University
EAsr.
!!lf1~
Acknowledgement
would like to take the opportunity to thank a few people without whom my study would have
oeen rather difficult if not impossible. At first I would like to extend my heartiest thanks to the
V1anagement of Southeast Bank Limited. Without their extensive time my study would have
oeen incomplete.
Preface
-- ough this report an individual can suppose to have a good knowledge and understanding on
- e performance of Southeast Bank Limited. I have tried my level best to put more emphasis on
:e -formance evaluation of Gulshan Branch it had more emphasis in the topic of my internship
"eport. This report is to be used only for the academic purpose. The author of this report
:ol lected the necessary and relevant data from both primary and secondary sources. But the
~ u thor
could not collect all the necessary information because the organization maintained
~onfidentiality
in providing some information. After three months long hard labor, it has
ecome possible for the report being comprehensive and factual. The data is truly and strictly
confidential and no one can use its components in full or partial. I would like to give thanks to
everyone who has helped and encouraged me in the process of preparing this report.
S:1
Executive summary
:.: - " g is a business, which is run on the confidence and trust of people. This confidence
""""
ed by banks and enables the bank to mobilize funds from various sources. The main
_.:: n of bank may broadly be divided into two categories. Firstly, borrowing money from
: _: . c by accepting deposits and secondly, lending the money to public for development of
--== e, commerce, agriculture and industry. The profitability of a bank always depends on the
'::
"ent management of fund and exploring the genuine avenues in which its resources are
.!. :.art from borrowing money and lending others, bank work as a financial institution by
ch as a loan.
3 t everything is finally evaluated by the performance of the bank. This is why performance
evaluation of a bank is very crucial in the process of finance. Being a student of Finance, my
'ocus was more on performance appraisal of the bank based on the financial indicators.
Southeast Bank Limited ensures that the amount they financed is given to the right person. For
this, SEBl follows a strict rules and regulation. Financing operation starts from selection of
borrower from field level and ends with disbursing sanctioned amount after proper credit
analysis and documentation. For all these SEBl follows strict regulation which is approved by
the Bangladesh Bank.
Table of Contents
Page
UTER ONE: INTRODUCTION
:.6
.. 8
Introduction
02
03
03
04
Methodology
04
04
05
06
06
Report Review
07
2. 1.1
09
2.1.2
11
2.2.1
21
2 .2.2
Corporate banking
23
2.2.3
Retail Banking
24
2.2.4
Conventional Banking
24
58
63
Conclusion
66
Glossary
67
References
68
CHAPTER ONE:
INTRODUCTION
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ntroduction
- - a e bank derives from the Italian word banco "desk/bench", used during the Renaissance
_ ... entine bankers, who used to make their transactions above a desk covered by a green
- - : oth. However, traces of banking activity can be found even in ancient times.
~ct,
the word traces its origins back to the Ancient Roman Empire, where moneylenders
: ... d set up their stalls in the middle of enclosed courtyards called macella on a long bench
:::: ed a bancu, from which the words banco and bank are derived.
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'ng is known as the backbone of the national economy. Banks play an important role in the
: - iness sector & promoting industrialization & economic development of the country. Banks
: -:)Vi de necessary funds for the execution of various programmes underway in the process of
:-.:onomic development. All sorts of economy & financial activities revolve around the bank. As
- e industry produces goods & commodities, bank creates & controls money market &
: romotes formation of capital.
3an k is a powerful medium to bring socio-economic changes in a developing country like
Bangladesh. The three important sectors in Bangladesh like Agriculture, Commerce & Industry
provide the bulk of the country's wealth. So the nourishment of these sectors is only possible
:hrough satisfactory banking facility.
Basically, Bank collects deposit from the customers at a lower rate of interest & lends it to the
borrowers at a higher rate of interest considering the cost of fund . The spread amount indicates
the operating profit of a bank. Banks provide different services and credits to the customers.
The customer comes from all walks of life, from a small business to a multi-national corporation
having its business activities all around the worlds. The bank has to satisfy the requirements of
different customers belonging to various social groups. The banking business has therefore
become complex & requires specialized skills. It functions as an agent for bringing about
economic, industrial growth, & prosperity of the country. As a result different types of bank
with various services have come in to existence to suit specific requirements.
Sl
:- e 'oculty advisor. I took the opportunity to do my internship in Southeast Bank Limited (SBL). My
-: ....c of internship is authorized from the organization .My faculty supervisor Mr. M. Sayeed Alam,
:'.5Slstant Professor, Department of Business Administration, East West University has also
::;proved the topic and authorized me to prepare this report as part of the fulfillment of internship
-eq uirement. The report thus was titled as 'Performance Appraisal of Southeast Bank limited -A
Comparative Study on Gulshan Branch' .
e business world is getting dynamic and competitive. It is hard for an organization to run &
even survive in a fast paced, growing and uncertain world if it cannot keep tracks with the go of
business dynamism. Business plays and links important roles in developing the economy of a
country. So, as a business graduate, I think I need to be attached with any organization to get a
handy & versatile experience about the business world before starting our career. Internship is
the arrangement, which makes a bridge between our academic knowledge and practical world
to have an acquaintance with the real business world as well as to gear me up to lead the
uture competitive business.
I have worked in all the departments of Southeast Bank limited (SBL), Gulshan Branch, Dhaka.
In this report, I will try to make an overall analysis of the performance of SBL and then compare
the performance of Gulshan Branch with the total performance of the organization.
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--r""l"lan ce of the bank through comparison of various financial indicators. The prime
.:-:-" es behind this research paper are pointed bellow:
Give a general profile of the bank and it's services offered to the customers.
Identify the overall performance of the bank in last five years.
Review the existing and probable core risk factor for the banks.
Analyze various profitability ratios of the bank for last five years.
Compare the Performance of the bank's Gulshan Branch with the overall performance
of the bank as a whole.
Find out the policies CBL uses.
Find out recommendations to recommend SBLs weak point .
.5 Methodology
:-h e internship report has been written on the basis of information collected from primary as
Nell as secondary sources. The primary information has been collected from the personnel, in
his case I have used physical attendance to get positive, negative both sides of the company. I
also collected information from all the department In-charges of Gulshan Branch.
Sl
EASI.,
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he essential & vital information to make my internship report. The people of Gulshan
f Southeast Bank Limited & their face to face information is my primary data.
has been collected from secondary sources. Necessary data and information has been
Data has been collected from secondary sources. Reviewing the materials, visiting to the
concern internet website was the methods of data collections. The data and information has
been collected fully form secondary information . By-
1. Observation
2. Analysis
3. Examine the tools and the Systems.
The other sources are News Papers, The Web address of Southeast Bank Limited
(www.sebankbd.com ) the internal & external web address.
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EASl~;
WEST
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Sufficient records & publications as well as up to date information are not readily
available.
confidentiality.
During my internship period J did not have that much time to visit other branches to
collect more data & take interview to the officers & executives of the bank because they
are very much busy with their day to day activities.
Time duration of my internship period is not sufficient enough to prepare my report the
best one but where I tried my best to make it the effective report.
Another limitation of this report is that the Bank's policy of not to disclose some data &
information for obvious reason, which could be much more useful.
spite of these limitations sincere efforts have been made to fulfill the findings & objectives of
-- is report an effective one.
Sl
EAST~'
WEST"~
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--.
)ort Review
study deals with the performance evaluation of Southeast Bank Limited,
_ ....=-
ding the products and services offered by Southeast Bank Limited is of great
,_.......=- -oe . Considering this the first part of this report is entirely devoted to the description of
::: and services offered by Southeast Bank Limited. The product features, benefits,
_
....r ....
_ -.
d part of this study deals with the performance evaluation of the bank with the help
::.:J
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-
........-3
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fi nancial indicators. The next part of this study deals with the comparison of the
ce of Gulshan Branch with the global performance of the bank. Afterwards ultimate
Nere expressed. The report concludes with some conclusion regarding the global
-~-a
ce of the bank and the contribution of Gulshan Branch in the global performance.
3ank Limited is a seconQ-generation bank that was established in 1995 with a dream
o become a pioneer banking institution of the country and contribute significantly
::-=-=-....Tn
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of the national economy. The Bank's journey began when it was incorporated as
~ i t ed
Company on March 12, 1995. The Registrar of Joint Stock Companies and Firms
Bank received its Banking License from the Bangladesh Bank on March 23, 1995. The
---",- :m branch was opened by Late M. Saifur Rahman, the then Honorable Finance Minister
~ _ ,'rnment
-2
=: ous journey since, Southeast Bank has succeeded in realizing the dreams of those
:....-.:aDlished it. Today it is one of the country's leading banks in the private sector
g significantly to the national economy. The Authorized Capital of the Bank today is
million. Its Paid-Up-Capital and Reserve reached Tk. 17,095.90 million as on
:-e-~
31, 2010. The Bank had 1613 Staff of whom 126 were Executives, 1247 were Officers
"'led the Bank with a vision to bring efficient and professional banking service to the
:Eo::)
e and the business community of Bangladesh to help the national economy grow. The
- _ bent Chairman of the Bank is Mr. Alamgir Kabir, FCA, a professional Chartered
-
... '1 tant. The Bank's Managing Director is Mr. Mahbubul Alam, an eminent banker of the
- _-:;y with 43 years experience in both nationalized and local private sector banks to his
::: it.
The Bank's operations are built upon unequivocal emphasis on effective corporate governance.
The objective is to create, promote and build long-term company value. The Bank's first and the
highest priority is to provide effective services and maximum satisfaction to the customers. The
II'"
harmony and co-operation is widely practiced in the Bank. We take pride in the fact
:- : e public and private face of the Bank is one and identical. We believe that transparency
=_
--
ities are essential aspects of Bank's corporate governance and that they create an
_= se pressure to rationalize Bank's services and search for new competitive advantages. We
_ r
- :eam of efficient professionals manages the Bank. They create and generate an environment
=~
ust and discipline that encourages everybody in the Bank to work together for achieving
-~
objectives of the Bank. The culture of maintaining congenial work-environment in the Bank
-~
: ntity.
: utheast Bank has become a synonym of quality banking services and products. It has a
: ' erse array of products and services tailored carefully to cater to the needs of all segments of
_ stomers. Our operational strategies are structured to address the special and often complex
~ eeds
of the customers. In the growth graph, the Bank has generated profit of Tk. 2,763.14
il lion after provision and income tax in the year 2010. The curve keeps soaring upward
everyday making it one of the leading and most successful banking institutions in Bangladesh
wi th a total asset base of Tk. 131,943.48 million as on December 31,2010.
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Petformance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
_ .1.2.4 Vision
Vission
2.1.2.5 Missions
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2.1.2.7 Ethical Principles
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Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
EASI~_l~ .
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east bank believes that its efforts to become a leading bank in the private sector can only
.:e
achieved and
sustained
inculcating
: ":>fessionalism among its staff and strictly adhering to rules and regulations. We believe that
aims and objectives can only be realized fully and sustained over time by adherence to
_. ics that cannot always be built into sets of rules and regulations. This belief in ethics
-otivates the bank in its dealings with those with whom it interacts.
1
Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
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1. We believe that the Bank gets business sustenance from the community in
which it operates and
therefore must remain responsive to the community and the society in
reciprocity.
2. We do not encourage projects which are not environment-friendly for
nancing by the Bank.
3. We provide material support for protection of environment.
4. We give aid to the poor, helpless and natural-calamity-hit people.
5. We support charitable ventures.
6. We give sponsorships to sports, culture, education, health-care and
community development ventures.
7. We support the women as a community and contribute to women
empowerment.
8. We are keen to move fast for green banking to protect environment.
EASJ~;
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WEST
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2
Performance Appraisal of Southeast Bank Limited A Comparative Study on Gulshan Branch
diversified areas of trade, commerce & industry. They have always tried to provide
: = e. ent products and services to the customers through their wide and ever growing domestic
-le.Nork. Major types of financing are-
Project Finance
Structured Finance
[] Islamic Finance
Cl Liquidity Management
Payment Service
Southeast Bank Limited has already introduced some new Banking products like duel currency Credit
cards, ATM and Online services which has created attraction among the clients. The Bank has also
. traduced real time Internet, SMS and Phone Banking systems with all modern delivery channels at an
early date.
2
2
theast Bank is a major player in Bangladesh wholesale banking industry to offer the full
s.:.ope of innovative, customized solutions and services. It offers services at the highest level.
:::8L
focuses not only on short-term profit, but also on building long-term relationships and
:-.:an ding by our clients whenever they need. It has a unique business focus on enabling project
- ancing, trade, investment and supply chain financing for clients. It aims to be a one-stop
gateway for corporate and financial institutions looking to extend their business. And it is
::ommitted to using it's country wide network to facilitate it's clients' growing trade and
. vestment flows and supply chain financing needs across our business footprint. SEBl focuses
exclusively on corporate and institutional clients domiciled or conducting business in its
'ootprint, offering clients access to our extensive branch network and award-winning suite of
state of the art services. Southeast Bank fully understands the importance of time, convenience
and efficiency to the success of your business. It makes easy the complex financial world for
clients and help maximizing every opportunity.
Working capital
Trade finance
Short/mid-term finance
Project finance
Islamic finance
Structured finance
Cash management
Investment banking
Sl
2
Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
Savings Bank (SB) Account is designed for savers who want to save a small part of their income
to be used in the near future and also intend to have some income on such savings. They can
deposit a small amount and can withdraw whenever they desire but the total numbers of
withdrawals over a period of time are limited.
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2
4
. ility:
2
Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
equirements:
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2
6
EAST",; ,
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WEST
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Eligibility:
2
7
Requirements:
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Performance Appraisal of Southeast Bank Limited A Comparative Study on Gulshan Branch
Corporate Banking
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2
Performance Appraisal of Southeast Bank Limited A Comparative Study on Gulshan Branch
Corporate Banking
Partnership Concern:
Copy of Partnership Deed of the Firm (Registered / At least notarized);
Firm Registration Certificate (if registered);
list of Partners with their addresses;
Copy of valid Trade License;
Permission of Board of Investment required for FC (Foreign Currency) Account;
Recent passport size photograph(s) of signatory / signatories attested by the
introducer. (Photograph(s) of the signatory I signatories of non - residents of
Bangladesh shall be attested by the their respective Embassy / Mission authority);
Photocopy of Citizenship Certificate / Passport / Voter 1.0. Card / National 1.0. Card
Driving License. (Photocopv of valid Passport of the signatory of non - residents of
Bangladesh shall be attested by the their respective Embassy / Mission authority);
Resolution of the partners of the firm for opening the account and authorization for
its operation duly certified by managing partner of the firm;
Initial deposit of Tk 5,000/- for urban clients and Tk 1,000/- for rural clients.
Official Seal;
Tax Certificate;
Personal Information Form.
Transaction Profile;
KYC Form
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3
Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
Corporate Banking
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3
1
EAS1~_
WEST
.,~
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Corporate Banking
Private Limited Company:
Certified true copy of Certificate of incorporation;
Certified true copy of the Memorandum & Articles of Association of the
Company duly attached;
Certified true copy of certificate of commencement;
Certified true copy of Form XII of the company;
Permission of Board of Investment required for FC (Foreign Currency)
Account;
Extract of the Resolution of the Board Meeting of the Company for opening
the account and authorization of its operation duly certified by the Chairman
/ Managing Director of the Company;
Recent passport size photograph(s) of signatory / signatories attested by the
introducer. (Photograph(s) of the signatory / signatories of non residents of
Bangladesh shall be attested by the their respective Embassy I Mission
authority);
Photocopy of Citizenship Certificate / Passport / Voter I.D. Card / Nationall.D.
Card / Driving License. (Photocopy of valid Passport of the signatory of non
residents of Bangladesh shall be attested by the their respective Embassy /
Mission authority);
list of Directors with addresses;
Copy of valid Trade license;
Official Seal with designation;
Initial deposit of Tk 5,000/ for urban clients and Tk 1,000/ for rural clients.
Tax Certificate;
Personal Information Form.
Transaction Profile;
KYC Form
3
2
EAS1~_
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WEST
IIIIJIIIl
Corporate Banking
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3
3
Corporate Banking
Trusts / Clubs / Associations / Societies / Co - operatives / NGO /
Non - trading Concerns:
Certified true copy of the constitution / By - Laws / Trust Deed /
Memorandum and Articles of Association;
Certificate of Registration of the Association / Club / Charity / Trust / Society
/ Co-operative / NGO / Non - trading concern for inspection and return
(along with a duly certified photocopy for Bank's records);
List of members of the Governing Body I Executive Committee of the
Association / Club / Charity / Trust / Society / Co-operative / NGO / Non trading concern with their addresses;
Extract of Resolution of the Association / Club / Charity I Trust I Society I Co operative / NGO / Non-trading concern for opening the account and
authorization of its operation duly certified by the Chairman / Secretary of
the Association / Club / Charity / Trust / Society / Co - operative / NGO / Non
- trading concern etc.
Recent passport size photograph(s} of signatory / Signatories attested by the
introducer. (Photograph(s) of the signatory / Signatories of non - residents of
Bangladesh shall be attested by the their respective Embassy / Mission
authority};
Photocopy of Citizenship Certificate I Passport I Voter 1.0. Card I National 1.0.
Card / Driving License. (Photocopy of valid Passport of the signatory of non residents of Bangladesh shall be attested by the their respective Embassy /
Mission authority);
Initial deposit of Tk 5,000/- for urban clients and Tk 1,000/- for rural clients.
Official Seal mentioning designation Personal Information Form.
Transaction Profile;
KYC Form
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3
4
3
5
~~
2.2.4.3 Special Notice Deposit (SND) Account- A savings
account to give steady returns
Features & Benefits:
Any branch banking facility (Cash withdrawal and deposit from any branch)
S3
3
Performance Appraisal a/Southeast Bank Limited -A Comparative Study on Gulshan Branch
Eligibility:
SND Account can be opened both for Individual and Corporate bodies.
SND Account can be opened both for resident and non - resident Bangladeshi
Nationals.
Age bar for Personal SND Account: 18 years or above.
Joint account can be opened.
Minor account can be opened under the supervision of his / her / their guardian.
Account can be opened in the name of Trust / Club / Association / Societies / Non
- Trading Concerns
Requirements:
Applicant must satisfy the following documentation criteria:
Photocopy of Citizenship Certificate / Passport / Voter I.D. Card / Nationall.D.
Card / Driving License.
Two copies of recent passport size photograph duly attested by the introducer.
Certified document(s} for source of income.
Tax Certificate. Proof of communication address: Photocopy of an Electricity Bill /
Gas Bill / Wasa Bill /Telephone Bill.
The account requires to be introduced by an existing and satisfactory account
holder of Southeast Bank Limited.
Initial deposit of Tk 5,000/- for urban clients and Tk 1,000/- for rural
clients.Nominee form and photograph of nominee(s) (signature attested by the
account holder).
In case of minor nominee, copy of the birth certificate and photograph required;
Personal Information Form.
Transaction Profile.
KYC Form
3
Performance Appraisal of Southeast Bank Limited A Comparative Study on Gulshan Branch
Corporate Banking
Sole Proprietorship Concern
Copy of valid Trade License;
Declaration for opening foreign currency account duly filled in and signed;
Recent passport size photograph(s) of signatory attested by the introducer.
Photocopy of Citizenship Certificate / Passport / Voter 1.0. Card / National 1.0.
Card / Driving License.
Sole Proprietorship Deciaration;lnitial deposit of Tk 5,000/- for urban clients and
Tk 1,000/- for rural clients.
Official Seal;
Tax Certificate;
Personal Information Form.
Transaction Profile;
KYC Form
Corporate Banking
Partnership Concern
Copy of Partnership Deed of the Firm (Registered / At least notarized);
Firm Registration Certificate (if registered);
List of Partners with their addresses;
Copy of valid Trade License;
Recent passport size photograph(s) of signatory / signatories attested by the
introducer. (Photograph(s) ofthe Signatory / signatories of non - residents of
Bangladesh shall be attested by the their respective Embassy / Mission authority);
Photocopy of Citizenship Certificate / Passport / Voter I.D. Card / Nationall.D. Card /
Driving License. (Photocopy of valid Passport of the signatory of non - residents of
Bangladesh shall be attested by the their respective Embassy / Mission authority);
Resolution of the partners of the firm for opening the account and authorization for its
operation duly certified by managing partner of the firm;
Initial deposit of Tk 5,000/- for urban clients and Tk 1,000/- for rural clients.Official
Seal;
Tax Certificate;
Personal Information Form, ransaction Profile & KYC Form
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3
8
Corporate Banking
3
9
Corporate Banking
4
Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
EASl~'
.
WEST
',.,
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IIIIIIIrt
Corporate Banking
Trusts I Clubs I Associations I Societies I Co - operatives I NGO I
Non - trading Concerns:
Certified true copy of the constitution / By - Laws / Trust Deed /
Memorandum and Articles of Association;
Certificate of Registration of the Association / Club / Charity / Trust / Society
/ Co - operative / NGO / Non - trading concern for inspection and return
(along with a duly certified photocopy for Bank's records);
List of members of the Governing Body / Executive Committee of the
Association / Club / Charity / Trust / Society / Co-operative / NGO / Non trading concern with their addresses;
Extract of Resolution of the Association / Club / Charity / Trust / Society / Co operative / NGO / Non - trading concern for opening the account and
authorization of its operation duly certified by the Chairman / Secretary of
the Association / Club / Charity / Trust / Society / Co-operative / NGO / Non trading concern etc.
Recent passport size photograph(s) of signatory / signatories attested by the
introducer. (Photograph(s) of the signatory / signatories of non - residents of
Bangladesh shall be attested by the their respective Embassy / Mission
authority);
Photocopy of Citizenship Certificate / Passport / Voter 1.0. Card / National 1.0.
Card / Driving License. (Photocopy of valid Passport of the signatory of nonresidents of Bangladesh shall be attested by the their respective Embassy /
Mission authority);
Official Seal mentioning designation Initial deposit of Tk 5,000/- for urban
clients and Tk 1,000/- for rural clients.
Personal Information Form.
Transaction Profile;
KYC Form
4
1
I
I
Customers
Below Tk. 1.00
Crore
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Money can grow with attractive interest rate with flexible tenure.
Automatic renewal facility at maturity.
Loan facility against FOR Account to meet urgent financial needs.
The customer may avail loan facilities against FOR Account as security.
Premature closure facility at savings rate
Eligibility:
FOR Account can be opened both for Individual and Corporate bodies.
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1 (one) month
2 (two) months
3 (three) months
6 (six) months
1 (one) year
12.50%
12.75%
13.50%
13.50%
13.50%
For Senior Citizen Scheme: 13.50% (For Any Amount)
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--
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Eligibility:
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MDS Account can be opened both for Individual and Corporate bodies.
Only Resident Bangladeshi National is allowed to open Personal MDS Account.
Age bar for opening of Personal MDS Account: 18 years or above.
Joint account can be opened.
Minor account can be opened under the supervision of his / her / their guardian
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Eligibility:
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DBS Account can be opened both for Individual and Corporate bodies.
Only Resident Bangladeshi National is allowed to open Personal DBS Account.
Age bar for opening of Personal DBS Account: 18 years or above.
Joint account can be opened .
Minor account can be opened under the supervision of his / her / their guardian
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Loan Ceiling
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Eligibility:
The entrepreneur should be skilled in managing his / her business and has
experience of successfully managing the business for at least 2 (two) years.
The literate entrepreneur is given preference.
The age of the entrepreneur must be within the range of 20 to 50.
The entrepreneur must be socially acceptable.
A clear succession plan for the entrepreneur must be present.
If the entrepreneur is an individual, he / she must be a national or permanent
resident of Bangladesh. If the entrepreneur is a company / firm or other
business entity, it must be registered in Bangladesh with majority shares
owned by Bangladeshi and valid licenses for the business.
The entrepreneur's principal place of business must be in Bangladesh.
If the entrepreneur is a member of any social organization / association, he /
she should arrange a corporate guarantee of the association / organization
through formal regulation (if any).
The business must be legally valid, i.e., have trade license, income tax or VAT
registration certificate (wherever applicable).
The business must have a defined market with clear growth potentials.
Proper utilization and timely repayment of previous loan{s) will be considered
as proven track record of the applicant for renewal & enhancement of credit
facility.
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Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
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50% cash Drawing Facility at AlMs and any Southeast Bank Branch:
::JSEBL Credit Cardholder can draw cash up to 50% of the credit limit against his / her card. Cash may be
drawn from all ATMs or payment counters having Visa logo. Cash withdrawal facility is also available
from any of our branches across the country. No interest free grace period is available for any cash
advance.
+ Easy Repayment:
::lCardholder has also the option of paying a minimum of 5% of his / her bill amount every month and
thus can enjoy the flexibility to plan repayment in installment basis.
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1. Balance enquiry
2. Statement status
3. Minimum due status
4. Last transaction enquiry
, Rate of Interest
Any amount that remains outstanding after the payment due date will attract an interest @ 2.50% per
month calculated on daily basis from the date of transaction until the entire amount is paid in full.
In case of cash advance, the interest @ 2.50% per month will be charged and calculated on daily basis
from the date of transaction until cash advance is paid in full.
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EASI~; .
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02.
04.
Classic Card
I Renewal Fee:
Local
Tk.
1200.00
600.00
International/Dual
USD.
60.00
30.00
Tk.
Free
Free
Local
Tk.
300.00
300.00
International/Dual
USD.
10.00
10.00
Local
Tk.
350.00
200.00
International/Dual
USD.
10.00
10.00
Local
TIc
350.00
250.00
International/Dual
USD.
10.00
10.00
Local
Tk.
50.00
50.00
International/Dual
USD.
5.00
5.00
Local
Tk.
250.00
200.00
International/Dual
USD.
10.00
10.00
Tk .
100.00
100.00
USD.
15.00
15.00
Tk.
500.00
500.00
USD.
10.00
10.00
Local
Tk.
Nil
Nil
International/ Dual
USD.
Nil
Nil
Local
Tk.
International/Dual
USD.
03.
Gold Card
06.
OS.
09.
I Dual
10.
11.
I Dual
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Local
Tk.
International/Dual
USD.
N/A
N/A
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Performance Appraisal of Southeast Bank Limited A Comparative Study on Gulshan Branch
Global Partners
Western Union Money Transfer Services (www.westernunion.com)
Fardan Exchange
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:h the signing of the Representation Agreement between Western Union Financial Services, Inc., U.S.A .
. d Southeast Bank Ltd ., Bangladeshi Wage Earners abroad can now send their hard - earned money through
estern Union and their families and friends can receive the money in minutes by visiting any of the 56
.ranches and 10 SME locations of Southeast Bank ltd. all over Bangladesh. The Beneficiary does not have to
\/laney transfers can be received from 9.00 A.M . to 3.00 PM on Sunday through Thursday and from 9.00 A.M .
a 12.00 PM on Saturday in 17 Authorized Dealer branches
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Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
Yearly Charge
Small
Tk. 1,500/=
Medium
Tk. 2,500/=
large
Tk. 5,000/=
Security Deposit
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CHAPTER THREE:
PERFORMANCE APPRAISAL
OFSEBL
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Performance Appraisal of Southeast Bank Limited A Comparative Study on Gulshan Branch
IItems
Key Profitability Ratio
Net Income After Tax
Total Equity Capital
Total Assets
Net Interest Income
887,235,037
1,870,185,240
7,357,274,431
11,329,177,287
81,181,530,000 112,676,984,924
1,320,041,046
1,406,093,861
2,763,933,028
17,145,997,491
131,784,270,526
2,681,356,054
0.16507688
0.016597757
0.01247898
0.161199897
0.020973163
0.020346556
0.120592897
0.010929026
0.016260362
ROE: It is a measure of the rate of return flowing to the bank's shareholders. It approximates
the net benefit that the stockholders have received from investing their capital in the financial
firm. Higher the ROE ratio is better for the bank because it increases bank's profitability. For
Southeast Bank Limited ROE shows a increasing trend up to 2009 and again in 2008 it has
decreased to 16.12%.
ROA: It is primarily an indicator of managerial efficiency. It indicates how capably the
management of the bank has been converting the institution's assets into net earnings. Higher
the ROA ratio is better for the bank. Southeast Bank Limited shows a higher return on Asset
from the year 2008 to 2010
Net Interest Margin: It measures how large a spread between interest revenues and interest
cost management has been able to achieve by close control over earning assets and the pursuit
of the cheapest sources of funding. Higher the ratio is better for the bank. Southeast Bank
Limited had highest spread in 2010 which is 2.03% considering the year 2009 to 2009.
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Performance Appraisal of Southeast Bank Limited A Comparative Study on Gulshan Branch
Items
Total Loans
Provision for Loan Losses
Total Deposits
60281260389
497165000
68714672575
77497573199
11101185000
96669052139
93,981,202,323
1,644,200,000
107253190318
0.82
0.143245582
0.017494988
87.73
0.80167925
0.876255541
Provision for Loan Losses/ Total Loans: It shows how much provision for loan losses is kept
from the total loan. If the ratio is higher, credit risk associated with the loan tends to be lower.
Southeast Bank Limited had the highest provision for loan losses in the year 2008 and it has
been decreasing subsequently over the years.
Total Loa ns/Tota I Deposits: It shows how much loan is provided from the total deposit. If the
ratio is higher, credit risk associated with the loan tends to be higher. Southeast Bank Limited
has provided 82% total deposits as a loan in 2008 and the highest amount of 87% loan was
provided in the year 2010 out of total deposit.
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Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
~I~
IIIIIIIIIY
~
SEBLGlobal
:!008
68714.67
60281.26
15078.99
fe, r 2009
96669.05
77497.57
11916.74
t! Ir
o0
107729.58
92452.62
22781.19
42178.6
58019.77
887.24
31.11
12536
8.77
81181.53
46724.47
69582.92
1870.19
77497.57
32.44
22152
8.24
112676.98
58158.06
103726.7
2763.13
92452.62
45.2
66898
15.93
131943.48
4.12
3.73
4.26
ROA
ROE
capital Adequacy Ratio
1.09%
12.06%
11.12%
1.66%
16.51%
11.72%
2.26%
19.41%
11.25%
Operating Profit
Number of Branches
4039.43
46
5859.21
56
8507
76
Y",a
Deposit
Advances
Guarantee Business
Export Business
Import Business
Profit After Tax
Credit Portfolio
EPS
No of Shareholders
Year End PE
Total Asset
If we look at the overall performance of Southeast Bank Limited it is seen that, the deposit
collection of the bank has been increasing over the years considering the deposit collection
scenario of last three years starting from year 2008. In the year 2008 where the total deposit of
the bank was Tk. 68714.67 million in the year 2010 it has raised to Tk. 107729.58 million.
Considering the amount of advances given by the bank, in the year 2008 the total amount of
advances were tk. 60281.26 million and in the year 2010 it has raised to tk. 92452.62 million.
Bank has also flourished in it's guarantee business. In the year 2008 the total amount of bank's
guarantee business was tk. 15078.99 million and in the year 2010 the amount has raised to tk.
22781.19
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Bank has also shown growth in Export and Import business over the years. In the year 2008
bank's total import business was tk. 58019.77 million and it was tk. 103726.7 million in 2010.
Bank had export business of tk. 42178.6 million and it has risen to tk. 58158.06 million.
In the year 2010 bank's total amount of credit portfolio was tk. 92452.62 million and EPS wa s
tk.45.2.
Bank had Assets of tk. 81181.53 million in the year 2008 and in the year 2010 amount of Asset
has risen to tk. 131943.48 million. But bank's nonperforming loan has increased over the years.
In the year 2008 where it was only 4.12% in the year 2010 it has risen to 4.26% though there
was a decrease in the year 2009.
Bank's ROA and ROE has also increased over the years. In the year 2008 where bank's ROA was
1.09%, in 2010 it has become 2.26%. In the year 2008 bank's ROE was 12.06% and in 2010 it has
become 19.41%. Bank' s capital adequacy remained almost same over the years. As bank's
operating profit had substantial growth over the years, bank has also increased it's branches
that certainly means bank's service range has also increased throughout the country.
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Contribution
to Global
7.45%
8.78%
1.16%
Deposit
Advances
Guarantee Business
5860.35
7792.94
44.33
Contribution
to Global
6.06%
10.05%
0.37%
Export Business
Import Business
8126.93
2699.74
17.39%
3.88%
8573.19
9354.16
14.74%
9.02%
Credit Portfolio
Tota'Asset
7792.95
10778.81
10.05%
9.57%
8118.59
15395.55
8.78%
11.67%
Operating Profit
365.88
6.24%
475.87
5.59%
Year: 2009
To evaluate the performance of southeast Bank Limited, Gulshan Branch in comparison to the
Global Performance of Southeast Bank Limited, few of the financial performance indicators
have been taken in the consideration . Based on two years performance of Gulshan Branch a
comparison is shown here with the Global performance.
It is noticed here that, In the year 2009, 6.06% of total deposit were collected through Gulshan
Branch and in the year 2010 it was 7.45%. In 2009 10.05 of the advances were distributed by
Gulshan Branch and in 2010 it was nearly 8.78%.
If we look at the contribution for Guarantee Business, in 2009 contribution was 0.37% and in
2010 it is 1.16%.
IN the year 2009 export and import contribution were subsequently 17.39% and 3.88% and in
2010 it was 14.74% and 9.02%. Gulshan Branch had a credit portfolio of 10.05% and 8.78% in
the year 2009 and 2010 out of the global portfolio of credit.
Out of total global assets of Southeast Bank Limited 9.57% and 11.67% belonged to Gulshan
Branch in the year 2009 and 2009.
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As tax on net profit is provided out of Global Income, here only the operating profit has been
taken into consideration for the performance evaluation. To have a look at the operating profit
contribution of Gulshan Branch in the Global Performance, in the year 2009 Gulshan Branch
contributed 6.24% of the operating profit in the global performance and in 2010 the amount
was 5.59%.
6
Performance Appraisal of Southeast Bank Limited -A Comparative Study on Gulshan Branch
EASI~_'
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CHAPTER FOUR:
CONCLUSION
6
Performance Appraisal of Southeast Bank Limited A Comparative Study on Gulshan Branch
Conclusions
operat~ on
4th
Capital and being one of the oldest branch as well performance of Gulshan Branch has always
been more than satisfactory.
A huge part of global performance is contributed by the Gulshan Branch as seen while the
evaluation was shown in financial figures.
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Performance Appraisal of Southeast Bank Limited A Comparative Study on Gulshan Branch
Glossary
./ SEBL
./ SME
./ ATM
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EAST
wm
References
www.sebankbd.com
Yahoo: http://www.yahoo.com/
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