Professional Documents
Culture Documents
After six months of being an employee, Mr. Timothy Davis F. Angara decided to
open up a business of his own. About four years ago, during his birthday, his grandmother
gave him a little capital to start with, but unfortunately, he had no idea as to the type of
business hell undertake. Mr. John Dexter Bautista, whos a good friend of Mr. Angara,
helped him come up with food business. With the capital of Mr. Angara and the
knowledge on food of Mr. Bautista, they decided to make their own product, the pocket
pie, and sold it near the third gate of St. Pauls University Dumaguete (St. Pauls branch).
Little by little, they enhanced their product and increased the price. They also created
other flavors to entice more customers. Years after, they decided to distribute some of
their products to Kiosks in Silliman University. Fortunately, their products became
profitable and so they decided to extend their operations in a mall.
In view of the fact that the business is getting bigger, they decided to obtain a loan
from a credit company to make things formal and legal. They acquired the necessary
permits and documentation and started their legit operations on September 2014 at
Robinsons Mall Dumaguete. Since its a ber month, their sales had rocketed up to two
to three times than expected. With the great amount of profit they have, they decided to
open up a main store at Dr. V. Locsin Street, Dumaguete City in February 2015. The store
served as the main office and as an avenue for exhibiting their products.
NAME AND TYPE OF ORGANIZATION
Massive Munchies Snackbar is a sole proprietorship owned by Mr. Timothy Davis
F. Angara engaged in producing and selling pocket pies and other snacks and beverages.
It was formerly named Meat Pies, then Dumaguete Pocket Pies then Monster Munchies
but when Mr. Angara registered the business to DTI, several restrictions as to the name of
the business were observed. Then and there, he came up with the name Massive
Munchies Snackbar which was permitted by the department.
Currently, the business is composed of fifteen employees; nine in the commissary
and six in their Robinsons and Locsin stalls. The nine employees in the commissary are
basically in charge with production while the other six employees are into selling the
products.
LOCATION MAP
Massive Munchies Snackbars main store is currently located at Dr. V Locsin
Street, Dumaguete City, Negros Oriental. The store is positioned beside Pasta King Caf
di Roma and opposite Quadros.
NATURE OF OPERATION
Massive Munchies Snackbar is a food business which provides both products and
services to its customers. It offers a variety of snack foods such as pocket pies, fries,
hotdogs and many more, at very affordable prices.
The operation of Massive Munchies is not complex considering that it is a smalltype business. Despite this, the business continued providing quality and guaranteed
affordable products to its customers. In fact, the business is known for its within-thebudget and delightful pocket pies, the business main product.
The Commissary, a production site located near its St. Paul University Dumaguete
Gate 3 branch, produces pocket pies every day. The number of pocket pies of various
flavors to be produced for the day depends on the discretion of the Commissary
2
Supervisor based on the forecasted demand. The different days of the week have different
market demand. Thus, the number of pocket pies to be produced is not fixed per day.
All pocket pies produced is stored overnight in the freezer which will then be
delivered the next day to its main store. Aside from its main store which is located at Dr.
V. Locsin St., it has two other stalls located at Robinsons Place and across St. Paul
University Dumaguete Gate 3. These two offers only the main product of the business,
the pocket pies in various flavors. Also, a fraction of the finished goods are delivered to
their distributors located at Prince Mart, Tanjay City and at KrossKat.
MARKET DESCRIPTION
Massive Munchies Snackbar is a food establishment that focuses on providing
unique food products and services to its customers. Since the increasing population of
Dumaguete City prefers to seek a value/price relationship that will not stretch their
budgets, Massive Munchies Snackbar is in the good position to offer their food products.
With their food products offered at a very low price, the customers can be flexible with
their tight budget.
Massive Munchies Snackbar has identified its target market to be those who seek
for unique pickings at a friendly price. It targets every single individual who seeks for
craving satisfaction. The location of the business various stalls clearly identifies its
primary target market which is the students. The students create the highest demand of
the products. Offering products at very affordable prices entices the students that look for
with-in the budget snack options. For instance, due to heavy extra-curricular activities
among students in schools, it is common for students to have snacks inside shopping
malls and food stands. The market positioning of the business stall is suitable and
accessible by them. The secondary market would be the working class who seeks for
good snacks during break time. These target markets are more flexible in budgets and
seek more than a value/price relationship.
COMPETITIVE POSITION
The business has been in the food industry for almost four years; from its humble
beginnings as being sold in Silliman Kiosks up until it has opened its branches. Known
3
for its unique and good-tasting snack products, Massive Munchies Snackbar has become
one of the best-selling snackbars in town. Compared to other snack establishments and
fast-food chains, Massive Munchies Snackbar offers unique, mouth-watering snacks at
very affordable prices which set them apart from their competitors.
Unique food products
The business target market is diversified. It targets students, workers and every
individual who look for craving satisfaction at cheap prices. Massive Munchies Snackbar
offers wide variety of snacks to choose from. Aside from their best-selling flavored
pocket and dessert pies they also offer fries and classy burgers to their customers.
Low prices
Not only does Massive Munchies bring satisfaction to customers through their
delectable snacks but of the low prices these are offered as well. The prices of their
products are very student friendly and fit within the budget.
MARKETING APPROACH
According to the interview conducted with the owner, the Massive Munchies
Snackbar has light marketing efforts. Since they do not have high margins yet, the owner
believes that there is still no room for lavish marketing. Moreover, the owner believes
that the Massive Munchies Snackbar has already gained popularity throughout
Dumaguete. Since the inception of the business, they already have engaged into
advertising their products in social networking sites like the facebook page and through
radio advertisements. At present times they only rely on the word of mouth
recommendations from their customers since there already is an established name of their
main product.
ORGANIZATIONAL CHART
Manager/Owner
Mr. Timothy Davis F. Angara
Food Manager
Bookkeeper
Mrs. Gloria
Commissary
Supervisor
Cooks
Locsin Branch
CashiersLocsin Branch
Cook/CashierSt. Pauls
Cook/CashierRobinsons
Commissary Cooks/
Purchasers (8)
Owner/Manager
o manages the business as a whole
o oversees the production process of pocket pies
o authorizes the commissary supervisor and cashier to use cash received and cash in
the cash register for payment of bills and purchase of inventory
o reviews the store and commissary blue book daily
o monitors the financial stability of the business
Food Manager
o Responsible for research and development of its products especially the pocket
pies
Bookkeeper
o prepares daily, weekly, monthly and yearly reports
o prepares SSS, PhilHealth and PAG-IBIG of employees
o submits reports to BIR
Commissary Supervisor
o monitors the timely performance of the designated tasks in the commissary
o counts the beginning and ending inventory stock every day and subsequently
o
o
o
o
production process
o closes the main store every day, receives the per day sales and the store blue book
and will eventually give it to the owner/manager
o assigns a person from the commissary to get the sales per day and the store blue
book from the main store, Robinsons branch and St. Pauls branch
o records the number of pocket pies per flavor produced per day
o pays bills such as electric bill, water bill, wifi etc.
o
o
o
o
o
o
o
o
o
o
team
counts the stocks delivered and records it in the store blue book
opens the store sometimes
cleans and prepares the store before opening for business proper
deep-fries the pocket pies
Cashier (Robinsons)
o receives cash payments from customers
o records any cash sales or receipts in the store blue book
o records any cash disbursements in the store blue book
o deep-fries the pocket pies
o
o
o
o
o
o
o
PHYSICAL LAYOUT
*Top view of the main store at Dr. V. Locsin St., Dumaguete City
Commissary
Physical Layout
There are designated areas for each production process. There is also one
designated entrance and exit door. A security lock is provided to secure that no
unauthorized personnel can enter the commissary during nonworking hours.
Although the production site does not have any CCTV camera, but still the
location is closely monitored for any unauthorized personnel considering that it
is within a secured premise.
Quality Control
There is a proper working attire guideline but it is not strictly
implemented. Given that personnel are provided by the management with hair
net, mask and apron, but still, there are instances that such guideline is not
properly observed by the commissary personnel.
Ensuring clean working environment and produced product is a great
factor to consider for achieving success. There are sanitary precautions to be
observed before, during and after the production process (i.e. hand washing).
These are appropriately observed in the production site. Screens are also
provided all over the commissary to ensure that no flies, mosquitoes and other
insects can enter the production area.
Before the finished pocket and dessert pies are stored in the freezers as
well as prepared for delivery, the supervisor checks every tray to assure that
damaged pies are not included. Thus, there is constant monitoring of pocket pie
quality through product inspection during and after the production process.
Inventory Control
10
Store
Cash Register
Only the cashiers handle the key of the cash register but it can also be
accessed by the cooks. The assigned cashier holds the key and after shift, gives it
to the next cashier.
Cash
Revolving fund of P3000 is maintained in the cash box. Any petty
expenditure is taken from this amount and can be accessed by any store
employee. Cash counts are always conducted at the end of the day by the cashier.
Robinsons
Security
11
The stall is within the premises of the Robinsons Place Dumaguete, with
CCTV cameras and security guard.
Cash and Cash Register
Only one employee is assigned in the stall, unless during peak seasons.
Thus, he/she is has the only access to any cash amounts. Any amount taken from
the cash register for petty expenditure is recorded in the Blue Book. Cash counts
are always conducted at the end of the day by the cashier.
Revenue Cycle
12
Receives
Customer Order
Submits Cash
and the Blue Book
Records Customer
Order
Blue Book
Receives
Payment from
Issues Receipt
Receipts/
Sales Invoice
13
Cook/Cashier
Commissary Supervisor
Owner/Manager
of the day
Reconciles the book with the cash
Hand-overs the book and cash to the
manager
Receives
commissary supervisor
Asks for updates and reports regarding the
the
book
and
cash
from
14
COMMISSARY SUPERVISOR
OWNER/MANAGER
15
Start
Delivery of
inventory
Submits Cash
Receives payment
from prior delivery
of inventory
Receives Cash
Receives Cash
Submits cash
received
Blue Book
16
Commissary Personnel
Commissary Supervisor
Owner/Manager
distributors
Receives cash as payment from inventory sold
manager
Receives cash from commissary supervisor
Asks for updates and reports regarding the
business and employees
17
Conversion Cycle
18
CONVERSION CYCLE
Commissary Personnel
Commissary Supervisor
19
Start
Transfer of ingredients
from storage to
production area
Preparation of
ingredients
Delivery to the
store, stalls and
distributor the
next day
Blue Book
Crust making
CONVERSION CYCLE
PERSONNEL INVOVLED
21
production area.
Pocket pie fillings are cooked.
Crust making involves three steps. First is
the
dough
making.
One
commissary
formation.
The cooked fillings are then placed inside
the flattened-circle dough and then formed
22
Commissary Supervisor
any defects.
Finished products are placed inside the
freezer ready for delivery on the next day.
Disbursement Cycle
23
24
Start
Performs physical
count of inventories
Blue Book
Communicates to the
supplier
Delivery
Receipt/ Official
Receipt
25
Blue Book
reorder level
Do the inventory count in the store and
subsequently records the result in the
Cashier or Cook
Blue Book
Communicates
to
the
supplier
goods
and
Cashier
Book
Pays for goods upon delivery
Receives the delivery receipt
or
official receipt
26
27
Start
Blue Book
Communicates to the
supplier
Purchase other
Raw Materials
needed in the
production
Payment upon
delivery of the
goods
Purchase
Receipt
Delivery
Receipt/
OR
level
Do the beginning and ending inventory
count in the commissary and subsequently
Commissary Supervisor
Commissary Personnel
Commissary Supervisor
level
**for purchases**
Purchase other needed Raw Materials for
the production
Payment of Goods
Physical count of
newly
purchased
inventories
UTILITIES AND RENT EXPENSE
Cashier or Cook/ Commissary
Cook
Owner/Manager
Commissary Supervisor
29
Receives the
monthly bills
Monthly Bills
Monthly Bills
Contract
Agreement with
Robinsons
Monthly
Bills
Official
Receipt
Contract
Agreement with
Robinsons
A
Monthly Bills
Pays the
store rental
LEGEND:
Store and Rob UtilitiesExpense
Commissary Utilities Expense
Bank (Robinsons)
Official
Receipt
Deposit Slip
Issues a check for
Prepaid Rent
(Robinsons)
Check
PAYMENT OF UTILITIES
PERSONNEL INVOLVED
Cashier or Cook (Store)/ Commissary
30
personnel
Manager/Owner
Cashier or Cook
Start
branch)
Commissary Supervisor
Receives
Monthly
Billings from
Agency
Requests for
Cash advance
(Cashier or
Cook CA)
Approves
the
Indorses
cash advance
Cash advance
Prepares the
Salary
Withholdings for
all employees
Blue Book
Supervisor
GetsCommissary
the payment of bill
and Net Salary in the
cash register
Salary
Withholdings for
all employees
Manager/Owner
Blue Book
request by the
commissary
personnel
**for
Robinsons**
Bookkeeper
Monthly Salary
for rental at Robinsons
Place
Withholding
Cash
Advance
= Net Salary
Issues a check to
Robinsons
Legend:
Store Process
Commissary Process
Blue Book
PERSONNEL INVOLVED
register
Records any cash advances in the Blue Book
Based on weekly salary, gets his/her net salary
( weekly salary cash advance) in the cash
Cashier or Cook
and
Owner/Manager
Commissary Personnel
Once approved, pays out cash to the one who
requested the cash advance and subsequently
Commissary Supervisor
Bookkeeper
personnel
Records salary payment in the blue book
Prepares Salary Withholdings for all employees
32
Strength(s)
business as a whole
Weakness(es)
Business
processes
can
monitored
be
regularly
Proprietor can make
Possibility
that
proprietor
the
may
the
arise
Proprietor can signal
production process
of pocket pies
any
changes/improvement
s in the production
process
Ensures
that
authorizes
transactions
are
transactions
properly
and approved.
Approves
are material
Monitors
and
the
financial stability of
authorized
The
business
the business
assessed
Provides information
to be used in making
commissary
financial decisions
Ensures that daily
transactions
are
recorded
and
book
Proprietor can check
the details of daily
transactions and act
on
questionable
transactions daily
Avoids
potential
fraud or manipulation
of details
embezzlements
and
manipulations
done
Interviews and hires
their employees.
by
the
employees.
Ensures
that
the
persons
being
employed
business
in
the
are
well-
known
and
scrutinized
by
the
owner.
Food Manager
Roles /
Responsibilities
Responsible
for
research
and
Strength(s)
Weakness(es)
The preference, as to
the
development of its
and
before
products especially
introducing
to
customers.
tested
taste
of
the
of the customers
The variety of flavors
34
or products may be
limited only to the
ideas of the food
manager
In case
the
manager
exits
business,
food
the
the
time
products
developed
by
the
former.
Commissary Supervisor
Roles /
Responsibilities
Monitors
the
Strength(s)
Weakness(es)
Daily monitoring of
Employees
when
performance of the
employees improves
monitored tend to be
designated tasks in
their
conscious
the commissary
and efficiency
Corrective
actions
can be imposed in
supervisor.
Theres a deviation
case
effectiveness
there
problems
their
the
performance of the
performance of the
employees
All actions of the
employees
employees
and
monitored.
in
are
of
are
when
nobody is watching
that
of
their
projected
actions/performance
when somebody is
35
Counts
the
watching.
Potential avenue for
remaining inventory
stock
Ensures
can
subsequently records
that
declare
record
and
fewer
it in the commissary
blue book
the
personal
reported
to
the
manager
others
consumption.
The likelihood
for
of
the
fresh
Ensures
that
materials
used
the
in
pies
every
day
quality
of
products
very high.
Needed ingredients
may not be available
in the marketplace.
the
are
maintained/enhanced.
Ensures
the
production of pocket
Estimates
the
pies daily
Reduces the tendency
Estimates
are
not
they
are
number of pies to be
reliable;
produced everyday
are
produced
days/weeks ago. It
personal judgment or
discretion
supervisor.
day
they
produced;
with
of
the
are
an
allowance of a day or
two.
36
Guides
the
commissary cooks in
the
pies
Additional input in
the
too many
production
process
Any queries of the
employees
production
in
production
process
the
process
are
addressed
immediately by the
Closes
store
the
main
every
day,
supervisor.
Personal delivery of
The
likelihood
of
further alteration of
blue
details.
Only one person is
accountable in case
there
get
book
and
eventually gives it to
the owner/manager
is
fraud
suspected
or
unjust
manipulation
of
details.
Ensures that the blue
book
is
handed
supplies
for
personal
consumption.
The supervisor may
not be able to handle
personally
to
to him.
the
manager.
Assigns
person
Creates
working
Theres a possibility
environment
that
of manipulating the
observes
trust
and
confidence
in
the
data
The assigned person
employees.
perform
store,
Robinsons
branch
duties
assigned to him.
Theres a tendency
that
the
the
assigned
pies
his
personal
intention.
The supervisor may
produced
are
be overburdened by
recorded
and
the
additional
accounted for.
responsibility
Delivery of monthly
assigned to him.
The likelihood
payment
is
efficient
since
additional
more
costs
of
no
or
Strength(s)
Quality
Weakness(es)
control
production process
of pocket pies
knowledge as to the
Robinsons branch,
number
pies to be delivered
and
per
KrossKat
distributor
of
stall.
reduced.
Any
questions as to the
quantity
by
the
people in charge in
the
stalls
can
be
addressed
Gets
the
list
of
immediately.
Saves time because
all
main
items
store
every
necessary
are
Imposes
twofold
responsibility to the
already
employees.
listed.
Ensures that the items
needed are purchased
to the store
Assigned
the
by
the
and delivered.
Creates a working
Theres a possibility
commissary
environment
that
of manipulating the
observes
trust
and
confidence
in
the
data
The employee may
employees.
The
employees
Robinsons branch
morale
and
him.
Theres a tendency
Pauls
sometimes
is
performance.
boosted
effectiveness
efficiency
of
and
that
the
employee
his
Strength(s)
Weakness(es)
39
Responsibilities
Cooks
customer
Matching
orders ( deep-fries
concept/principle: as
to
the
duties
and
Receives
and
skills.
Ensures
that
the
prepares
customer
orders
of
the
orders
customers
are
cooked/
prepared
Cleans and prepares
the
store
opening
after order.
The cleanliness of the
before
it
immediately
office is maintained
to
thus
customers
providing
workplace
that
a
is
work-conducive.
Opens
the
store
sometimes
Ensures
that
business
the
operates
upon
immediately
opening.
Regularly monitors
in the store
run-out
stocks.
Signals
of
consumption.
Since there is only
one
cook
in
the
purchasing team of
the
address
necessary
ingredients
that
to
customers
the
orders
immediately.
buffer levels.
40
Ensures
that
the
payment
spoiled.
Ensures
that
the
No
segregation
of
and
subsequently
recording
receipts
should
be
register
recorded.
handled
by
the
of
cash
cashier.
Access to the cash
registry
should
be
cash
Ensures
that
any
and
owner.
No segregation
the
of
receipts
and
disbursements in the
disbursements
are
recording
Blue Book
receipts
book.
disbursements should
of
cash
and
cash
be handled by the
cashier.
Cashier
Roles /
Strength(s)
Responsibilities
Receives
cash
payments
from
sales or receipts in
the store blue book
concept/
principle: as to the
duties and skills.
customers
Records any cash
Matching
Weakness(es)
Ensures
that
cash
sales/receipts
are
properly recorded.
41
disbursements in the
that
cash
disbursements
are
properly recorded.
Ensures
store inventory
Signals
the
one cashier/cook in
the
necessary
that
buffer levels.
Ensures
that
customers
reorder
level
inventory
items
needed
and
eventually give it to
Saves
orders
of
time
in
Imposes
twofold
responsibility to the
because
employees.
all
the
already listed.
Ensures that the items
needed
customer
run-out
Prepares
immediately.
stocks.
is
reached
Lists any stock or
orders
spoiled.
Ensures that the stalls
dont
purchasing team of
ingredients
(deep-fries
will
be
purchased.
Ensures that customer
No
segregation
of
cooking
are
addressed
immediately.
customers
responsibility of the
cook.
store
before
42
opening
for
office is maintained
business proper
thus
providing
workplace
Opens
the
store
sometimes
that
a
is
work-conducive.
Ensures
that
the
business
operates
upon
immediately
opening.
and
records it in the
consumption.
Takes
time.
The
delivered.
Ensures
that
needs
items/supplies
received
of
the
customers.
were
recorded.
Bookkeeper
Roles /
Responsibilities
Prepares
daily,
weekly,
monthly
Strength(s)
Transparency
Transactions
Weakness(es)
Theres a possibility
are
of manipulating the
regularly.
that
are
sent/reported
to
be
to
Submits reports to
BIR
43
Particular
Procedure
Cashier/cook takes
orders
Strength(s)
from
customers
issues
receipts
customers,
the
when
and
Weakness(es)
inventory
customer
There is no proper
segregation of duties
Employees
can
manipulate the data
orders
in the book
to
issued, manipulation
if
evidence
requested
for
the
sales
The
cashier/cook
will
receive
payment
from
received is probable
directly
cash register
Embezzlement
from
the
customer
cash
register
At the end of the
possibility
Avoids risk of
data
supervisor
manipulation
acquire/obtain
money
and
will
the
also
and
blue
embezzlement
book
The
is
of
of cash
commissary
supervisor
will
accuracy
of
sales
manager/owner
Asks for updates and
The manager/owner
Some
information
is aware if theres
business
problems
not be reported.
and
employees
in
the
business
The manager/owner
borrow
money
request
or
salary advances
CONVERSION CYCLE
There
Strength(s)
is multitasking
production
area
in
since
the
Weakness(es)
Confusing workload
since
all
there is no segregation of
duties.
May create conflicts with one
process.
No delay of production since all the
commissary
personnel
to
division of labor.
absences.
DISBURSEMENT CYCLE
Subsystem of
Disbursement Cycle
Purchase of retailed
Strength(s)
Weakness(es)
Proper monitoring
There
are
of goods available
overlapping
inventory
responsibilities
Likelihood
that
materials
for
of
production
Identify any out-
recording
of-stock
be manipulated
inventories
transactions
of
can
and
45
those inventories
that
reaches
reorder level
Control of stock
available
Every
cash
purchase
is
recorded in the
Blue Book
Every personnel
involved in the
process
is
knowledgeable
not only of his/her
Payment
of
utilities,
designated work
On time payment
are
overlapping
impose
responsibilities
Likelihood
that
any
or penalty
Expenses
of
recording
are
transactions
accounted for
Salaries and Wages
There
of
can
be manipulated
Likelihood
that
recording
transactions
of
can
be manipulated
46
OBJECTIVES
This accounting systems manual aims:
1. To ensure that transactions are properly documented and recorded.
2. To improve the accounting for and safekeeping of assets.
3. To improve the organizational chart for command chain responsibility.
4. To improve/strengthen internal controls already in place and establish new
controls
5. To provide a chart of accounts for appropriate bookkeeping.
6. To propose the implementation of segregation of duties for incompatible
functions.
7. To provide a clearer flow of information from processing of the transactions up to
the reporting of financial information.
8. To assist the business in recording and reporting transactions if they engage in
Franchising.
ADVANTAGES AND DISADVANTAGES
Upon implementation of the proposed accounting systems manual, the following
are the advantages and disadvantages:
Advantages:
1. It will eliminate, if not, minimize the probability of misstatements, either error or
fraud, and embezzlement of assets due to overlapping of responsibilities.
2. Proper segregation of duties would limit access to important files and data.
3. There would be accurate documentation and evidence regarding their revenues
and expenditures. Separate books for revenues and expenditures would not
complicate the recording of transactions.
4. Specification of tasks would lead to employees gaining expertise from their
designated duties. Accordingly, the company can also assess the performance of
employees.
5. Proper flow of processes and division of labor would increase their productivity.
47
6. Approval of purchases and other expenditures would ensure that cash disbursed
are authorized.
7. There would be proper recording of transactions and the business can easily
measure their profitability.
8. The business would become more effective and efficient in its overall operations.
Disadvantages:
1. The business needs to hire more people in order to segregate their duties and
improve their internal control, thus would incur additional costs for the business.
2. Additional costs would be needed to fully impose the proposed accounting
systems manual, which includes securing requisition slips and other necessary
documentation.
3. The implementation of which can be tedious and troublesome since employees
need to ask for approval from owners for purchases and any release in cash.
GENERAL RECOMMENDATIONS
The group highly recommends for the adoption of an accounting process that
properly accounts the necessary transactions of Massive Munchies Snackbar. The
accounting process that will be considered should have the attributes that will meet the
requirements of the business such as simplicity and utility. With an accounting process
come the preparation financial statements for transparency and accountability purposes.
This will enhance the business ability to determine its standing in its industry. Moreover,
providing proper documentation of all transactions is also recommended through which
the stakeholders will be able to continually track the ins and outs of assets in the business.
Lastly, separate the recording in its books for all cash receipts, cash disbursements and
inventory for every store/stall, commissary and purchasing departments and for its
distributors.
Should the owner opt to open the business for franchising, the following will
become part of the major changes for the manual:
REVENUE CYCLE
The group recommends that the business needs to have proper segregation of
duties to improve their internal controls. The business existing revenue cycle is at risk of
misstatements or fraudulent activities due to the overlapping of duties of employees.
Even though the business has exercise trust and integrity, the owner cannot guarantee that
employees act in good faith when pressure and opportunity arises. The group also
recommends that the business should issue Official Receipts to every customer in order to
track the daily sales and to provide basis for recording transactions.
Upon the remittance of the cashier to the Commissary Supervisor, Daily Cash
Remittance Report (See Appendix) is also attached which will serves as a cash transfer
proof.
CONVERSION CYCLE
It is recommended that every personnel in the commissary should be delegated
with a task that is distinct and separate from other task of other commissary personnel.
This will enhance the specialization of work in the production area thus, increasing
productivity. The Manager should set rules and regulations inside the commissary that
must be followed by all of the commissary personnel. These rules and regulations should
be appropriately implemented by the Commissary Supervisor and must be communicated
clearly to the commissary personnel.
Upon delivery of the pocket pies to the store and stalls, a Delivery Form (See
Appendix) is signed by the personnel receiving the pocket pies. For its distributors,
Delivery Form is required to be signed by the ones in-charged and upon payment,
Official Receipt is issued. A different recording in the Commissary Blue Book for
deliveries is also needed. At the end of the day, preparation of Daily Delivery Report (See
Appendix) is required for the department in-charged for delivery.
DISBURSEMENT CYCLE
The group recommends for the business to provide a separate book for each
store/stall, for the commissary and purchasing department that will be used to record all
49
the transactions involving the disbursement of cash. In purchasing inventories and raw
materials, there should always be a Purchase Requisition Form (See Appendix) that has to
be approved by the Manager. Same goes with the payment of utilities and rents. The
person in charge to pay for it should obtain the approval of the Manager before disbursing
cash. Such document is always furnished which will serve as a proof of the cash outlay
made by the person in charge.
POLICIES AND PROCEDURES
Upon order of customers:
The cook will take the order of the customers and records such order in the Blue
Book (Inventory) to determine the amount of inventory sold.
The cook will be in charge of preparing and giving the customers orders, which
includes cooking, wrapping and delivery, if applicable.
The cashier should be responsible in billing the customer.
Upon payment of customer:
Upon receiving the payment, issuing of Official Receipts and separate recording in
the Blue Book (Cash Receipts) are necessary.
The cashier must double count the cash received and change given to certify its exact
amount.
It is necessary that any amount received by the cashier is always placed in the cash
register safekeeping.
51
owner. Given the authority, only the Commissary Supervisor can disburse cash as
approved by the owner.
For payment of bills from the agency, only the owner shall pay the billing amount
and official receipt is necessary.
Check Disbursement Policy
All checks especially those that are issued for significant and unusual payments must
be signed by the owner.
Check shall be verified by the signatory before signing it.
There should be an attached official receipt with every check disbursement.
The owner must ensure the correctness and validity of all material and significant
payments entered into by the company.
Purchase of Fixed Assets
The Manager shall prepare a purchase order for the purchase of new asset to be
authorized and signed by the co-owner.
All payments for the purchase of fixed assets shall be made through direct payment
of cash or checks payable to the supplier.
Asset Management
Both the Manager and Commissary Supervisor shall be responsible for the fixed
asset management. The Commissary Supervisor should track the location, quantity,
condition, maintenance of the fixed assets.
The Manager should be responsible to estimate depreciation status of the fixed
assets.
Disposal of Assets
The fixed assets of the business should be assessed for any obsolescence.
The owner shall authorize the disposal of assets.
The bookkeeper shall properly record the disposal of assets.
Avoid smoking and drinking alcoholic beverage while in the work place.
All equipment must be unplugged before leaving the premises.
Fire protection and safety requirements must be complied with annually.
The office must be securely locked to ensure safety of important files and assets.
53
This is one of the most important controls that the business needs to enforce. The
segregation of employee duties minimizes incompatible functions. The tasks of taking
orders should be separate from the processing of transactions, including the collection of
cash and issuance of Official Receipts. Other tasks such as purchasing of Raw Materials
and Supplies should be separate from the tasks of producing and cooking the precooked
Inventory. The segregation of incompatible tasks should be physical as well as
organizational. The organization should be structured accordingly so as to prevent
collusion between two or more individuals with incompatible responsibilities. Without
proper segregation, an individual with access could withdraw cash and then adjust the
cash account accordingly to hide the transaction.
Supervision
Achieving adequate segregation of duties often presents difficulties for small businesses.
Therefore, in small organizations or in functional areas that lack sufficient personnel,
they must compensate for the absence of segregation controls with close supervision. An
underlying assumption of supervision control is that the firm employs competent and
trustworthy personnel. The competent and trustworthy employee assumption promotes
supervisory efficiency. Firms can thus establish a managerial span of control whereby a
single manager supervises several employees. Maintaining a span of control tends to be
straightforward because both manager and employees are at the same physical location.
Safeguard Assets
The business needs to safeguard their assets to avoid theft. This includes keeping cash in
the cash registry and storing inventories in a secured storage located in the commissary.
File storage and doors should always be locked up at the end of the day.
Authorization of Disbursements
Authorization of disbursements is an internal control which prevents unauthorized
disbursements of cash. This would ensure that all disbursements or any relevant
transactions are valid and known by the manager/owner.
Assertions
54
It is important that all assets, liabilities and equity at the end of the period exist, complete,
properly valued, the cooperative has rights and obligations, properly presented in
financial statements and properly disclosed. Thus the following management assertions
are important.
1. Existence or occurrence assets, liabilities and equity exists at the end of the
period.
2. Completeness all assets, liabilities and equity balances that are supposed to be
recorded have been recognized in the financial statements.
3. Rights & obligations the cooperative has the right to ownership or use of the
recognized assets, and the liabilities recognized in the financial statements
represent the obligations of the entity.
4. Valuation assets, liabilities and equity balances have been valued appropriately.
5. Presentation and disclosure all assets, liabilities and equity balances are properly
presented in the financial statements and disclosed to the notes to the financial
statements.
Responsibility of the Financial Statements
The management is responsible for the preparation and presentation of the financial
statements of the company.
55
Manager/Owner
Mr. Timothy Davis F. Angara
Food Manager
Bookkeeper
Mrs. Gloria
Commissary
Branch Cooks
Branch
Purchasers
Commissary
-Locsin Branch
-Robinsons
Branch
-Locsin Branch
-Robinsons
Branch
56
Job Description
Manages the business as
a whole
Approves
Job Specification
and
authorizes transactions
especially those that are
material
Monitors the financial
Food Manager
other
documentations
and
forms daily.
Interviews and
hires
their employees.
Researches new flavors
products
before introducing it to
Bookkeeper
the market.
Prepares
daily,
weekly,
background, minimum
of
two
years
accounting
of
or
bookkeeping experience
including,
general
payroll,
ledger
and
financial reports.
Ability to perform
57
several
tasks
Supervisor
performance
employees
of
in
the
sound
the
commissary
Records the number of
pocket pies produced
and professionalism.
Strong leadership skills
Has the ability to prioritize,
decisions
quickly
per day
Estimates the number of
Trustworthy
Proven experience in
managing people
pies to be produced
everyday
Guides the commissary
cooks and purchasers in
Commissary
Cooks
to
owner/manager
Pays the monthly bills
Assigned
in
the
Observes
personal hygiene
Experience in preparing
communication skills
Knows how to bargain
Has the ability to
production process of
pocket pies
Purchaser
it
in
the
proper
58
(beverages,
hotdog,
level is reached
Purchases the needed
fresh ingredients for the
Cook
customer orders
Cooks customer orders
Observes
personal hygiene
Experience in preparing
proper
pies)
Signals the purchasers
of
the
stocks
that
buffer/reorder levels
Counts
the
stocks
delivered and records it
Cashier
from customers
Records any cash sales
Trustworthy
Financially literate
blue book
Disburses money to the
purchasers to buy the
necessary supplies
Records
any
cash
disbursements
in
the
stocks
to owner/manager
PROPOSED CHART OF ACCOUNTS
Statement of Financial Position
ASSETS
No.
Account Title
Current Assets
100 Cash and Cash Equivalents
10 Cash
Normal
Debit
1
10
Description
Balance
Debit
operations
This account is used to record funds
to pay minimal cash disbursements.
All petty cash payments shall be
evidenced or supported by duly
accomplished and approved petty
10
3
12
Cash in Bank
Accounts Receivable
0
130 Inventory
13 Merchandise Inventory
Debit
cash vouchers.
Refers to the cash of the business
Debit
Debit
13
Debit
hand
13
production.
Refers to goods that are only
Debit
but
not
yet
partially
13
Debit
such
into
3
Finished Goods Inventory
processed
paced
as
60
4
14
0
15
Prepaid Rent
Advances for Payroll
Debit
Debit
employees
Non-current Assets
170 Property, Plant and Equipment
17 Store Equipment
Debit
business
operations.
This
Store Equipment
17
Commissary Equipment
Store Equipment.
Refers to the tangible items owned
17
Commissary Equipment
Commissary Equipment.
Refers to the tangible items owned
17
Debit
business
operations.
This
Accumulated
Depreciation- Credit
LIABILITIES
No.
Account Title
Normal
Description
61
Balance
Current Liabilities
20 Accounts Payable
Credit
0
22
Credit
0
23
Tax Payable
Credit
business
OWNERS EQUITY
No.
30
Account Title
D. Angara, Capital
Normal
Balance
Credit
Description
Refers to the residual amount of the
31
D. Angara, Drawings
Credit
Account Title
Normal
400
Sales
Balance
Credit
420
Other Income
Credit
Description
Refers to sales of merchandise
inventory
Refers to
sale
of
fully
Account Title
Normal
50
Utilities Expense
Balance
Debit
0
51
Rent Expense
Debit
0
52
Description
This account includes electricity,
water and WiFi expenditure
Refers to the rent incurred in the
business store and in Robinsons
Debit
stall
Refers to the salaries and wages
62
0
53
Depreciation Expense
Debit
incurred
Refers to the amount of depreciation
that the business charged to expense
over the useful life of all its property,
54
Tax Expense
Debit
0
55
Miscellaneous Expense
Debit
Refers
to
the
immaterial
xx
xx
xx
xx
xx
xx
xx
xx
xx
xx
xx
xx
xxx
xx
(xx)
xx
(xx)
xx
xx
xx
63
(xx)
xx
xxx
xxx
xx
xx
xx
xx
Non-current Liabilities
Total Non-current Liabilities
TOTAL LIABILITIES
xx
xx
xxx
OWNERS EQUITY
Angara, Capital
Angara, Drawings
TOTAL OWNERS EQUITY
xx
(xx)
xxx
xxx
xx
xx
xxx
xx
xx
xx
xx
64
Rent Expense
Depreciation Expense
Salaries and Wages Expense
Tax Expense
Miscellaneous Expense
Total Expenses
Net Income
xx
xx
xx
xx
xx
(xxx)
xxx
xxx
xx
(xx)
(xx)
xx
xx
xxx
xx
(xx)
xxx
xxx
xx
xx
xxx
65
xxx
xx
xx
(xx)
xxx
Revenue Cycle
CASH RECEIPTS FLOWCHART (Main Store/Branch)
Cook
Start
Cashier
Commissary Supervisor
Receives
Payment from
customers
Cash
Receipts Blue
Book
Receives Customer
Order
Records Customer
Order
Issues Receipts
Reconciles all the
Blue Book with the
Report
Inventory
Blue Book
Receipts/Sales
Invoice
Prepares Cash
Remittance
Report
Daily Cash
Remittance Report
Daily Cash
Remittance
Report
67
COMMISSARY PERSONNEL
Cook
CASH REC
(D
Start
Report
orders and records
subsequently in the
Daily Delivery
Report
Cash Receipts Blue Book
Delivery of
inventory
Cashier
Approval of
Delivery Form
from the receiver
Receives payment
from prior delivery
of inventory
register
Issues Receipts/Sales
Invoice
to
Cash Remittance
Report
customers
Daily Delivery
Prepares Daily Cash Remittance
Prepares Report
Daily
Report
Delivery
and Cash
Remits the Daily Cash
Remittance
Delivery
Remittance Report
Delivery
Form Report to the Commissary Supervisor
Form
Obtains Daily Cash Remittance Report
Cash Remittance
Delivery
Commissary Supervisor
Delivery
and Cash Disbursement Blue Book with
Form
Report
Form
Delivery
Delivery
the Daily Cash Remittance Report
Form
Form
Hand-overs the reconciled report and
68
Commissary Personnel
distributors
Requires the receiver to approve and
from
Commissary Supervisor
Owner/Manager
Commissary Supervisor
Obtains the Cash Remittance
owner/manager
Receives the Reports from commissary
supervisor
Asks for updates and reports regarding
to
and
the
Conversion Cycle
Commissary
Personnel
Transfer of
ingredients from
storage to production
area
Commissary
Personnel
CONVERSION CYCLE
Commissary
Commissary
Personnel
Personnel
Commissary
Supervisor
Storing in the
freezer
Cooking of the
filling
Forming the
flavored pocket and
dessert pies
Preparation of
ingredients
Delivery
Form
Crust making
Assigning colors to
the finished products
Dough making
Dough rolling
using the rolling
machine
Physical count of
the finished
products
Commissary
Production
Report
Dough cutting
into circles
70
PERSON INVOLVED
CONVERSION CYCLE
FUNCTION IN THE CYCLE
Commissary personnel transfer the raw materials
from the storage to the working area to start the
Commissary Personnel
Commissary Supervisor
subsequently
records
in
the
Commissary
Production Repport
Finished products are placed inside the freezer ready
for delivery on the next day.
71
Disbursement Cycle
Manager
Purchaser
Physical count of
retailed goods on
hand
72
Pays cash to the
supplier of retailed
goods
Purchase
Request
Approval of
Purchase
Request
Inventory
Blue Book
Requisition
Requisition
Requisition
PURCHASE OF Form
INVENTORY IN THE STORE
Form
Enters result
PERSON INVOLVED
FUNCTIONS IN THE CYCLE
of inventory
count
Form
Gives cash to
the Cashier
Purchase of retailed
the beginning of the day.
goods from the supplier
The results of the physical count shall then be recorded in
Enters result
of inventory
count
Inventory
Blue Book
reconciliation.
The
Cashier will also request for additional purchase of
Gives cash to the
Purchaser
andgoods
a copy offrom
retailed
requisition form
Cashier
Purchase
Receiving
Report
Purchase
well
Receipt
as control.
Disbursement Blue
requisition
form, receiving report, purchase receipts)
Book
relative
to
the
purchase
of
retailed
goods
for
A
Receivingdocumentation.
Report
Manager
Purchaser
Cook
store. Request
Upon delivery of the retailed goods to the store, the carrier
will furnish a delivery report which will then serve as the
receiving report on the part of the personnel assigned to
Requisition
receive the goods.
The purchase receipt from the acquisition will then be Form
73
remitted to the Cashier for recording.
The cook is designated to receive the goods purchased for
internal control purposes. He will also do the physical
count and record the results in the Blue Book.
Enters result
of inventory
count
Approval of
Purchase
Request
Requisition
Requisition
Form
Form
Gives cash to
the
Commissary
Supervisor
Inventory
Blue Book
Purchase
Receipt
Gives cash to the
Purchaser and a copy of
requisition form
A
Purchase
Receipt
Cash
Disbursement
Blue Book
Receipt of raw
materials purchased
NO
A
YES
Enters result
of inventory
count
74
Commissary Supervisor
day.
The results of the inventory count shall be recorded I the blue
Blue Book
He is responsible for the approval of any purchase request from
Manager
Purchaser
Start
Requests for
Cash
Advance
Approves Cash
Advance
Prepares
Withholdings
for all
employees
Owners Record
Cash
Advance
(CA) Form
Approved CA
Form
Salary
Withholdings
Process for
Payroll
Daily Time
Record
(DTR)
B
Daily Time
Record
(DTR)
Monthly Billings
from the Agency
Net Salary
Payment of
Salary and
Wages and
Agency Billings
Owners
Records
Cashier/Cook
their salary
Endorses the Monthly Billings from the
Agency to the owner/manager.
Owner/Manager
Billings
from
the
Agency.
Bookkeeper
necessary.
Prepares Salary
Withholdings
for
all
Commissary
Supervisor
Owner/Manager
77
Start
Approves
Cash
Advance
Requests for
Cash
Advance
Owners Record
Cash Advance
(CA) Form
Cash Advance
(CA) Form
Prepares
Withholdings
for all
employees
Approved CA
Form
Salary
Withholding
s
Process for
Payroll
Daily Time
Record (DTR)
Daily Time
Record (DTR)
Approves
Payroll
Net Salary
Payment of Salary
and Wages
Cash Disbursements
Book
of the owner/manager
Process their own payroll and give their
DTR to the Commissary Supervisor as
basis for the computation of their net
salary (monthly salary cash advance)
Commissary Supervisor
is
forwarded
to
the
owner/manager.
Pays the salary to the Commissary
Personnel. Subsequent recording in
Commissary Cash Disbursement Book
Owner/Manager
is necessary.
Approves any CAs forwarded by the
Commissary Supervisor, keeps
the
Bookkeeper
Commissary Supervisor
Prepares Salary Withholdings for all
employees which is to be deducted
from the Monthly Salary
Manager
79
Bills
Bills
Monthly
--------Bills
------------------- ----------
Requests for
payment
Enters the
amounts
payable
Approval for
payment of utilities
and rent
Payment
Request
Releases cash to
Commissary
Supervisor for utilities
payment and rental
payment of Locsin
store
Blue
Book
Check
Payment of
utilities and
rent
A
A
Check
Official
Receipts
Commissary Supervisor
Manager
Supervisor
through
of
the
cash
and
checks.
UTILITIES AND RENT PAYMENT
PERSONNEL INVOLVED
FUNCTION/S IN THE CYCLE
81