Professional Documents
Culture Documents
Andrews College
Class: SYBMS B
Semester: 3
Subject: Organisational Behaviour and Human
Resource Management.
Group Members: Dwayne McCarron
3325
Lenita Mendes
3326
Roshni Pande
3327
Rhea Pawar
3328
Darren Pereira
3329
Sanford Pereira
3330
INTRODUCTION
Mumbai.
It
Manufacturing
Industrial
GAS MANUFRACTURING:
In the 1960s, the M. K. Sanghi Group
diversified into manufacturing of industrial
gases. Some of the group's industrial units
located in various states of India are
supplying Oxygen to the flourishing steel industry and Nitrogen to the
packaging and pharmaceutical sectors. The group also operates dissolved
Acetylene plants for steel cutting and welding industries.
Being a manufacturer of not only the gas but also the plant and machinery that
produces such gases, Sanghi plants are some of the most efficiently run units in
the country. The group has established a strong brand name which is
synonymous with credibility in commitments made, reliability of service and
timing, quality of product and fairness in business dealings.
Presently the group has three industrial gas units of which two are located in
Maharashtra and one is located in Rajasthan.
has established over 400 such projects within India and at various locations
overseas.
In 1991, Sanghi Overseas, started exporting projects on turnkey basis and has
already setup projects in over 60 countries worldwide including Malaysia,
Indonesia, Mauritius, Gambia, Iran, Sharjah, Abu Dhabi, Qatar, Nigeria, Dubai,
Syria, Uganda, Tanzania, Argentina, Peru, Ecuador, Sultanate of Oman, Saudi
Arabia, Nepal, Egypt, Honduras, Kenya, Chile, Cyprus, Egypt, Ghana,
Guatemala, Portugal, Romania, Sri Lanka, Zimbabwe, Libya, Zambia, Sudan,
Morocco etc.
HOSPITALITY:
The group has always had a strong presence in the hospitality business because
of Seth Motilal Sanghi's forays into the cinema business and the auto
distribution business, both of which required customer focus coupled with
prime
real
estate.
From 1985 onwards, the group began to commercially build its hospitality
investments by developing a prime residential apartment complex in the
extremely high-priced South Mumbai area. This project consisted of 45,000
square feet of luxurious extended-stay suites and apartments in Malabar Hill,
Mumbais most exclusive residential locality. Customers in this property have
included, among others, Citibank, ING Group, IDFC, Deutsche Bank, STAR
Television,
Reuters,
and
Credit
Lyonnaise.
In 2002, The group developed another ApartmentHotel complex in Prabhadevi,
the most central location of Mumbai. Located on a quiet leafy and secluded
road, this property consists of 12 super-deluxe apartments, each admeasuring
3000 square feet. Customers here have included, Coca-Cola, Aditya Birla
Group, Bank of America, VSNL, Group M, Fitch Ratings, Netherlands
Consulate,
Swiss
Air
Lines,
Alitalia
and
Merril
Lynch.
The MK Sanghi Group is not a real estate developer. We provide customers with
extended-stay options ranging from six months to one year. Our portfolio is
well-managed and customers get excellent housekeeping, engineering services,
security, cable-telecom-internet connectivity, gym and health facilities, parking
access, easy documentation and moving services. All our developments are
solely for the purpose of earning long term rentals through service value
ORGANISATIONAL STRUCTURE
Divisional Structure:
In a divisional structure, the teams are organised in set of divisions, where each
division corresponds to the end product or services provided by the
organisation. Each division has its own set of functional units like research,
manufacturing, marketing etc and is completely self-contained. A divisional
structure is less hierarchical than functional; it is formed by decomposing the
functional structure along the product lines. Unlike functional management, the
divisional management is more skilled along product business and lesser in core
technical competencies.
As M.K. Sanghi has various types of business and hence the organisation
follows the divisional organisational structure. They have different heads for all
the different kinds of businesses they have. As the various types of business is
not at all correlated this type of structure helps the organisation to work in a
more organised, peaceful way as all the different units of business can have
their own set of functional units.
M.K. Sanghi
Engineering
and Export
Finance
Marketing
HR
Automobiles
Operations
R/D
Finance
Marketing
HR
Operations
Organisational Culture
The values and behaviours that contribute to
the
unique
social
and psychological environment of an organization.
Organizational culture includes an organization's expectations, experiences,
philosophy, and values that hold it together, and is expressed in its self-image,
inner workings, interactions with the outside world, and future expectations. It
is
based
on
shared attitudes, beliefs, customs,
and
written
and
unwritten rules that have been developed over time and are considered valid.
R/D
Per Ar Dua Ad Astra this line is the core foundation of M.K. Sanghi group. It
means With Efforts to stars. They believe that only with great efforts can an
employee perform his best.
Almost all the festivals are celebrated in the organisations.
The company follows the two way communication method and this helps create
a very friendly atmosphere in the organisation.
The organisation conducts an annual function at the end of the year. Where they
award all the best performers of the year.
They also have an employee of the month award given every month.
A dress code is designed for shirt and trousers for men, and skirts and saries for
women, that has to be followed at all times.
Each employees work and productivity is credited against his/her name and
accordingly, performance oriented incentives are given on a monthly basis.
If an employee is of the opinion that his remuneration is less than the effort put
in, we review the performance of the preceeding months, in comparison with
others, and take decisions accordingly.
HR STRATERGY
Recruitment and Selection process
Step 1: Identify Vacancy and Evaluate Need
Understand and take into consideration strategic goals for the department.
Are there any upcoming changes that may impact this role?
Are there any gaps? What core skills are missing from the department?
Evaluate the core skills required now and those which may be needed in
the future.
Conduct a Job Analysis if this position will be new to your department.
This will also help to identify gaps.
1. General Information
Basic position and pay information will need to be determined to assist with the
development of the job description and job classification. This information will
be different for each position being recruited:
Department Name
Department Head
Supervisor Name
2. Position Purpose
Describes the departments functions, the units functions, and/or the
organizational units functions. The statement should summarize the positions
essential functions and its role in relation to supporting, administering, or
managing the activities of the department, unit, or organizational unit.
4. Minimum Requirements
The minimum requirements or basic qualifications are those qualifications or
criteria which was established in advance and advertised to potential applicants:
Must be relevant and relate to the duties and responsibilities of the job
(e.g., should not list driving requirement if not part of responsibilities or
duties of the job).
Soft
skills
can
be
required
communication/collaboration) and will:
o Vary among applicants
o Not be absolutely ascertained in resume
o Be evaluated in interview
qualifications
(e.g.,
5. Preferred Qualifications
Preferred qualifications are skills and experience preferred in addition to basic
qualifications and can be used to narrow down the pool of applicants. These
preferred skills, knowledge, abilities and competencies can describe a more
proficient level at which the essential functions can be performed such as:
Prior experience with corporate (prior experience in a related area can be
preferred).
Applicants who meet some or all preferred qualifications tend to have shorter
assimilation time, reach full job competence faster and are able to take on
advanced responsibilities sooner.
If the short list is deemed to represent a sufficiently diverse applicant pool, the
short list will be approved. Once approved, the applicants can then be contacted
for interviews.
(b) Conducting the interview: The next major step in the interview
process is conducting the interview.
The interviewers should take much care in the process of conducting
interview in view of the scope for committing mistakes at various
levels. Adequate information from the candidate can be obtained by
listening to and observing, rather than talking too much.
i.
ii.
iii.
iv.
Training
Its the very important part. After the recruitment and selection process is
completed the selected candidates go through a training and development
programme.
This type of training, also known as job instruction training, is the most
commonly used method. Under this method, the individual is placed on a
regular job and taught the skills necessary to perform that job.
(a) Coaching: The trainee is placed under a particular supervisor who
functions as a coach in training the individual. The supervisor provides
feedback to the trainee on his performance and offers him some
suggestions for improvement.
(b) Job instruction: This method is also known as training through step by
step. Under this method, trainer explains the trainee the way of doing
jobs, job knowledge and skills and allows him to do the job.
(c) Committee assignments: Under the committee assignment, group of
trainees are given and asked to solve an actual organisational problem.
OFF-THE-JOB METHODS
Under this method of training, trainee is separated from the job situation and
his attention focussed upon learning the material related to his future job
performance.
IN HOUSE TRAINING
The fresh recruits go through all the departments they will be working with.
They sit and see how the department works, how documents are transferred
from one department to other. The fresh recruits are also given manuals of
the the entire process of the department. Where all the functions are
described in details.
The sales recruits are then sent to Maruti. There they have external trainers
to train them. They are basically trained about the various features, parts etc
of the cars.
HR POLICIES
Bereavement Leave
An excused paid absence of up to 3 days for missed work time will be granted
for purposes of arranging, attending and resolving personal matters with regard
to a death in your immediate family. Your immediate family is defined as
spouse, parents, grandparents, sons, daughters, sisters, brothers, stepparents,
stepbrothers and stepsisters, mother-in-law and father-in-law.
The company will also pay employees for time lost from work for up to one day
for relatives beyond the definition of immediate family.
In addition, the company may allow an unpaid leave of absence for up to two
weeks to be taken in connection with the death of a relative or close friend.
Such absences must have the prior approval of the employees supervisor and
management.
Dress Code
Our customers judge the Company by its employees, as well as by our products
and service. Appropriate dress and appearance project a professional image and
contribute to an impression of a high-quality organization.
Proper business attire is expected for all employees. Examples of appropriate
dress include suits, dress slacks, skirts, dresses, sweaters, jackets and ties.
Casual clothes, including jeans, shorts, halter tops, T-shirts, sweatshirts,
sweatpants, stretch pants and the like are inappropriate for the office and should
not be worn during business hours. Casual clothing may be worn when the
nature of the work requires more informal attire (maintenance staff, for
example). Department Heads are responsible for decisions in this area.
Employees who do not meet the standards for appropriate business attire should
be counseled by their supervisors and may be sent home to change. It is the
supervisors responsibility to ensure that his or her staff presents a professional
appearance.
Inclement Weather
The company maintains the policy of remaining open during bad weather,
unless the severity of conditions and/or municipal or state government rulings
close the office. Employees should make every reasonable effort to get to work,
or continue working if already in the office, unless otherwise notified.
In the event we are forced to close, the company will make every effort to have
the details concerning the closing messaged to them. If an employee reports to
work and the plant is closed at the start of the shift, he or she will receive no
pay.
If operations are canceled after a shift has started, hourly employees will be paid
for the time worked, or two hours minimum, whichever is greater.
It is the responsibility of each employee to contact the plant in case of any doubt
regarding plant operations. Hourly employees who elect to leave early due to
nervousness over weather conditions will be paid for hours actually worked, but
will not otherwise be penalized in any way.
Workplace Threats and Violence
Nothing is more important to M.K. Sanghi group than the safety and security of
its employees. Threats, threatening behaviour, or acts of violence against
employees, clients, visitors, guests, or other individuals by anyone on company
property will not be tolerated. Violations of this policy will lead to disciplinary,
including dismissal, and may also result in arrest and prosecution.
No MBAS
One of the policies of the company is that they dont recruit MBAs. As
mentioned above the company strongly believes in efforts and hardwork they
are of the opinion that a person has to earn the position of the manager to work
at that position.
CONCLUSION:
The M.K. Sanghi Group is a company which has 4 other diversifications Gas
Manufacturing, Engineering and Export, Hospitality and Automobiles. They
strongly believe in the moto Per Ar Dua Ad Astra which means with efforts to
the stars. They believe that everyone should be given a chance to grow, learn
and develop ones personality and more over they must earn the position and
status they want in company.
EXPERIENCE:
Before we started working on this project M.K. Sanghi and Vitesse were just
names for us. We were very nervous the moment we stepped in the organisation
because it was then we came to know that since the HR manger was busy at that
very moment we were due to meet the CEO of the company. But once the
interview started we were totally at ease. The CEO of M.K Sanghi Group
Mr. Uday Shet and of Vitesse Pvt Ltd Mr. Rajan Masurkar answered our
questions very kindly. They treated us with great hospitality. It was great
learning experience for all of us.
INTERVIEW
1) Can you tell us something about your company?
-We are the M.K. Sanghi Group. It started in early 1920s, a young gentleman,
Motilal Sanghi from Jodhpur. We have 4 diversification:
Gas plant
Engineering and Export
Hospitality
Automobiles (Vitesse Pvt Ltd)
We (Vitesse) are the authorised dealers in Maruti cars in India.
2) How often do the other company place an order?
- We receive continuous orders from Maruti. As far as the orders for the gas
plant and steel etc is concerned we receive mostly from the companies which
are on the expansion stage.
3) Where are the different place where all this takes place?
- In Bhavnagar old ships are cut and melt that reconnect in channel and metal
there they have sold 150slabs. Ships like oil tankers the scraping takes place in
India and Bangladesh so they cater to them.
4) Where are all these things sent?
- 90% of these things are exported to Africa and Kenya.
5) How does recruitment and selection takes place?
-Recruitment and selection we feel is a very important process in the
organisation are both done on merits we don't higher MBA's. The process starts
with
Step 1: Identify Vacancy and Evaluate Need
Step 2: Develop Position Description
General Information
Position Purpose
Essential Functions
Minimum Requirements
Preferred Qualifications
Step 3 : Select Search Committee
Step 4: Review Applicants and Develop Short List
Step 5: Conduct Interview
Step 6: Finalize Recruitment
In house training- Here the recruits are made to observe the working of
each and every department they will be dealing with.
One of the policies of the company is that they dont recruit MBAs. As
mentioned above the company strongly believes in efforts and hardwork they
are of the opinion that a person has to earn the position of the manager to work
at that position.
And I can say that all of us started as sales executive and its with efforts,
hardwork that we are what we are today. There was only one such instance
where we recruited a person directly for the manager level job but other than
that there were no such instance.