HP DJ 1000 Series

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Introduction 1-2
Troubleshooting System Error Codes 1-2
Performing a Service Test on a Failed Assembly 1-2
Performing the Necessary Service Calibrations 1-3
Solving Image Quality Problems 1-3
Front-Panel LEDs Flash Briefly at Power ON & Nothing Else Happens 1-3
The Printer does not Power ON 1-4
ALL the Front-Panel LEDs are Lit but Nothing Else Happens 1-4
One of the Print Quality LEDs on the Front Panel is Lit (and nothing else) and
the "SELF TEST..." Message Remains on the Front Panel 1-5
The Printer Continuously Rejects Printheads 1-5
Cover Sensors are not Working 1-5
The Line Sensor has Problems Detecting Media 1-5
Troubleshooting Media Jams/Printhead Crashes 1-6
Troubleshooting Shutdowns 1-6
Problems with the Vacuum Fan 1-8
Vacuum suction much lower at high altitudes 1-8
Bin marks on prints done on HP High Gloss media 1-8
Printhead Crashes/Smears on High Density Prints Using Coated Media 1-9
Color changes when stacking prints done on HP High Gloss Media 1-9
HP-GL/2 color differences in different HP DesignJet Printers 1-10
Scratches on prints done on NTP, Vellum and HP High Gloss media 1-10
Banding at variable extreme environmental conditions 1-10
Banding due to Ink Cartridge replacement while printing 1-11
Long term bleed and hue shift on HP High Gloss media 1-11
Lower image gloss directly after printing on HP High Gloss Photo Paper 1-11
Cut Sheet rice paper loading failure 1-12
34" Rice Paper not supported 1-11
Worm marks on HP Coated media with light area fills 1-12
Solving Media-Handling Problems 1-12
How to Navigate through the Front-Panel Menu 1-13
Service Configuration Print 1-17

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ELECTRONIC
INK PRESSURESYSTEMS
SYSTEM

1. DRAM
APS DIMM(s)
Code: 00XXXX:0000XX
00XXXX:0000XX
Code:
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Service Tests
Back
2. EIO Card
3. Hard Disk Drive
5. Scan Axis
Enter

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SCAN AXIS
Running Scan
Axis Test...
(takes 2mn...)
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SCAN AXIS FORWARD
Avg PWM: XXX
Max PWM: XXX
Stabilizat Dist: XXXX
Avg speed offset: XXX
STD speed offset: XXX
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SCAN AXIS BACKWARDS
Avg PWM: XXX
Max PWM: XXX
Stabilizat Dist: XXXX
Avg speed offset: XXX
STD speed offset: XXX
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Service Tests
Back
3.Hard Disk Drive
5. Scan Axis
6. Paper Axis
7. Drop Detector
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PAPER AXIS
PAPER AXIS
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Axis Test...
pressing clutch
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PAPER AXIS
Max PWM: XXX
Avg PWM: XXX
Max PWM (C): XXX
Avg PWM (C): XXX
If the values of the Max. PWM is less than 95 and the Avg. PWM is
less than 85, then the test has passed.

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Service Tests
Back
3. Hard Disk Drive
5. Scan Axis
6. Paper Axis
7. Drop Detector
Enter
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DROP DETECTOR TEST
Initializing
in Tclware (90s)...
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DROP DETECTOR TEST
Running Drop
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DROP DETECTOR
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Code: 00XXXX:0000XX
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Calibrations ...
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Service Tools
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Service Calibrations...
Service Utilities...
Service Tests...
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8VHWKH$UURZNH\VWRVFUROOWKURXJKWKH6HUYLFH8WLOLWLHVVHOHFWLRQV
Service Utilities
1. Tubes Purge
2. Release Info
3. Set Asian Font
4. Printer Model Type
5. Overdrive Cleaning
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Service Utilities
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1. Tubes Purge
2. Release Info
3. Set Asian Fonts
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Printer startup
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Lift window to
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INK STARTUP
All SETUP printheads

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INK STARTUP
Accessing Printheads
Storing Printheads
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INK STARTUP
Initializing printer
Please wait. xx sec

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Lift window to
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Open right cover

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INK STARTUP
Load paper for

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INK STARTUP
Aligning printheads
Approximate
time remaining
x min xx sec

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Top
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Service Utilities
Back
1. Tubes Purge
2. Release Info
3. Set Asian PS Font
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2. Release Info.
Rel: A.01.02
Date: Oct 27 1998
Time: 12:20:02
BChann: No

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Service Utilities
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1. Tubes Purge
2. Release Info
Enter
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3. Set Asian PS font
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Chinese Simplified...
Chinese Traditional...
Korean...
Japanese ...
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1. Tubes Purge
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PRINTER MODEL TYPE
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HP DJ 1050C
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Nozzle Print Test 6-6
Color Alignment Print Test 6-7
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Aligning the Printheads 6-11
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Problems with Stepped Lines 6-12
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Electronics Module (hp designjets 1050c/1055cm) 7-8
Electronics Module - Internal (hp designjets 1050c plus/1055cm plus) 7-10
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Left Hand Cover and Window 7-16
Right Hand Assemblies 7-18
ISS and APS Assembly 7-20
Clutch Assembly 7-22
Carriage Assembly 7-24
Scan-Axis Assemblies 7-26
Drive Roller and ARSS Miscellaneous Parts 7-28
Paper Path Assemblies 7-30
Pinch Assembly 7-32
Drive Roller Assemblies 7-34
Center Guide and Media Sensor 7-36
Tubes Guide Assemblies 7-38
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Power Supply Unit (PSU) 10-3
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Ink Supply Station (ISS) 10-5
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Service Station 10-8
Print Head Cleaner (PHC) 10-8
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Wiper 10-8
Spittoon 10-9
Snout Wiper 10-9
Handle and Printable Label 10-9
Printer Specifications 10-10
Printable Area 10-14
Interface Specifications 10-15
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