Professional Documents
Culture Documents
1.
A colleague asks you for advice on how to understand the
audience of his persuasive message. Which of the following pieces
of advice will you offer?
o Consider the psychological principles that impact
peoples decisions. (Page 241)
o Ask as few questions as possible to avoid annoying them.
o Wait until the message is perfected before choosing the
right audience.
o Focus on their values and not their needs.
2.
Javier is an editorial manager at a publishing company. He
wants to give one of his supervisors an Employee of the Year
award. Which of the following supervisors should he choose if he is
looking for an employee with a strong sense of caring?
o Paul, who is the best copy editor and proofreader in
the department
o Ayesha, who always takes on extra work to help the
department meet its deadlines
o Jon, who sets short- and long-term deadlines for every
project and meets them promptly
o Jenny, who helps her employees develop the skills that
will allow them to advance. (Page 199)
3.
Bao is conducting a study that compares the cost of keeping
print messages on file versus storing digital messages in the cloud.
What aspect of communications relates to the storage of messages?
o coordination
o planning
o permanence (Page 36)
o constraint
4.
Which of the following is true of documenting secondary
research sources?
o Statements that are paraphrased do not require
documentation.
o Ideas that are summarized do not require
documentation.
o The only thing that has to be documented is a direct
quotation.
5.
Rick is trying to schedule a video teleconference with
colleagues at several locations. To do so, he needs to coordinate
their schedules and also check to see if the company needs to invest
in any additional resources to make it happen. By addressing
coordination and resource issues, he is dealing with:
o richness
o immediacy
o constraint (Page 36)
o control
6.
Lori is using secondary research to develop a business report.
How can she write her report in a way that demonstrates originality
in thought?
o Cite all her research sources
o Adopt a methodical approach to decision making
o Generate her own conclusions and recommendations
(Page 382)
o Use the most current documentation guidelines
7.
In the context of developing persuasive messages, which
of the following is most likely to help you demonstrate a voice
of competence?
o using only emotional appeals in your persuasive
messages
o adopting the tone of mass advertising such as overthe-top appeals
o focusing only on logical appeals
8.
Which of the following should contain all your research
sources and should be provided at the end of your report?
o The executive summary
o Table of contents
o Citations
o The reference list (Page 382)
9.
12. Your coworker LaRita has asked you to review her slide
presentation. You notice that it is difficult to recognize and process
the most important ideas and information. To help her fix this, what
will you recommend that she change?
o She should choose dark backgrounds and text colors.
o She should use bold or italics to highlight key ideas (Page 429 &
Page 439)
o She should include a compelling image every few slides.
o She should limit her text to five words per line and three to four
lines per slide.
23. Performing at the highest standards, not just for oneself, but
for the team, for the supervisor, for the consumer, and for the
companys shareholders, indicates a sense of _________.
o Accountability (Page 8)
o Individuality
o Future-orientation
o Opportunity
SET 2
Idea development
Message review
Message structuring
Audience analysis
Control
-----------------------The career summary section of a rsum should provide the
candidate's
major accomplishments, abilities, and attributes
objective for the job search
memberships, awards, certifications and licensure, and activities
list of personal references
------------------------------Your coworker LaRita has asked you to review her slide
presentation. You notice that it is difficult to recognize and process
the most important ideas and information. To help her fix this, what
will you recommend that she change?
She should choose dark backgrounds and text colors.
She should include a compelling image every few slides.
She should limit her text to five words per line and three to four
lines per slide.
She should use bold or italics to highlight key ideas.
_________________
--------------------------
-------------------------Performing at the highest standards, not just for oneself, but for the
team, for the supervisor, for the consumer, and for the company's
shareholders, indicates a sense of _________.
individuality
future-orientation
opportunity
Accountability
-----------------------------------------Your rsum should tell a story of:
everything you have learned and done in your previous job
the value can provide to a company
how you plan to improve your areas of weakness
your educational accomplishments
-----------------------------Which of the following is true of documenting secondary research
sources?
Ideas that are summarized do not require documentation.
Statements that are paraphrased do not require documentation.
Writers can use a variety of documentation systems, including MLA
and APA styles.
The only thing that has to be documented is a direct quotation.
------------------------------------In the context of persuasive messages, validating your readers
means that you are:
-----------------------------
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