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BUSINESS GUIDE 2010

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Cheers!
i LOVE TRAVELLING. But
I love coming home even
more. There are a num-
ber of reasons for this: I miss South
was stated that: “South Africa’s avail-
able freshwater resources are already
almost fully utilised and under stress.
At the projected population growth
Africa’s vibrant mix of cultures, our and economic development rates, it is
BUSINESS GUIDE 2010
superb weather and the joy of open- unlikely that the projected demand on
ing a tap and pouring a glass of water water resources in South Africa will be
to drink without any concern about sustainable. Water will increasingly be-
bugs or other creepy crawlies which come a limited resource in South Afri-
can make me deathly ill. ca, and supply will become a major re-
The irony is that safe drinking water striction to the future socio-economic
is not only a concern in Africa or oth- development of the country, in terms
er developing countries. Many of the of both the amount and the quality of
world’s major cities such as Rome, available water. At present, many
Paris, Hong Kong and the like require water resources are polluted by in-
a virtual addiction to bottled water dustrial effluents, domestic and com-
to ensure that you do not go down with the euphemistically mercial sewage, acid mine drainage, agricultural run-off
named Delhi belly. and litter.”
On Wednesday, 17 March 2010, the minister of water af- ERWAT, a truly indigenous South African wastewater com-
fairs, Buyelwa Sonjica, released the official 2010 host cities pany, provides bulk wastewater conveyance as well as a
drinking water quality management audit report. The minis- highly technical and proficient wastewater treatment ser-
ter noted that all 2010 FIFA host cities comply with the cur- vice to some 2 000 industries and more than 3.5 million peo-
rent Blue Drop certification requirements and assured the ple who have access to sanitation services. It is currently
world that South Africa’s drinking water ranked among the the custodian of 19 wastewater works, treating a combined
best in the world. capacity of some 696 Mℓ of wastewater per day.
“The world can rest assured that tap water in all the host Through its efforts, ERWAT ensures that not a drop of
cities in South Africa complies with the set national stan- the above mentioned contaminated water goes back into
dards and that adequate management practices are in place the system to pollute our rivers and dams. It is offering
to sustain this during the FIFA World Cup tournament and extremely sophisticated and highly developed wastewater
beyond. Tap water therefore must be accepted as the pre- treatment services to ensure that one of Africa’s most pre-
ferred thirst quencher,” she said. cious resources remains sustainable.
But how does ERWAT fit into the process? Now that is something we will definitely toast with a glass
In a recent national state of the environment reports, it of tap water.

Tersia Booyzen Rachel Gitari


Editor General manager

TH E ERWAT 1
BUSINE 2010
S S GUIDE
GENERAL MANAGER
Rachel Gitari
EDITOR
Tersia Booyzen
EDITORIAL CONTRIBUTER
Carien Daffue
CREATIVE DIRECTOR
Frédérick Danton
C O N T E N T S
SENIOR DESIGNER
Hayley Moore
CHIEF SUB-EDITOR
Milton Webber
1 Editor’s letter
SUB-EDITOR
Lia Marus 5 Foreword by the managing director
MARKETING MANAGER
Jackie Slavin
PRODUCTION MANAGER
6 A way with wastewater
Felicity Moon
PRODUCTION COORDINATOR
Jaqueline Modise
10 Board of directors
FINANCIAL MANAGER
Andrew Lobban (ACIS, FCIBM) 12 Executive management structure
ADMINISTRATION
Tonya Hebenton
SUBSCRIPTION SALES
13 Code of ethics
Cindy Cloete
DISTRIBUTION COORDINATOR
Asha Pursotham
14 Planned projects
ADVERTISING SALES
Abisola Owolawi
Nomaswazi Mposula
18 Business development and marketing
Nomsa Phato
Thabiso Manicus
Darren Harrison 20 Technical services
Tel: +27 (0)11 258 6200
Sharecall: 0860 033 300
Fax: +27 (0)11 234 7274/7275
E-mail: abisola@3smedia.co.za
22 Research and development
PRINTERS
United Litho Johannesburg 23 Human resources
PUBLISHER
Elizabeth Shorten
24 Taking care of skills development

26 Funding and finance

Physical address: No.4, Fifth 28 In the business of analysis


Avenue,Rivonia
Postal address: PO Box 92026,
Norwood 2117, South Africa 31 Development and operations
Tel: +27 (0)11 258 6200 • Fax: +27
(0)11 234 7275
EDITORIAL CORRESPONDENCE
32 Company details
E-mail: tersia@3smedia.co.za
32 Ad index

2 THE ERWAT
BUSINE 2010
S S GUIDE
TH E ERWAT 3
BUSINE 2010
S S GUIDE
www.constructionsummit.co.za www.construu ctionsummit.co.za w ww.constructio
o nsummit.co.za
www.construction
www.constructionsummit.co.za www.constructionsummm it.co.za www.constru
u ctionsumm
m it.co.. za
www.construction summit.co.za www.constru
u ctionsummit.co.za www.constructioo nsummit.co.za

The 2010

SUMMIT
Department:
Public Works
REPUBLIC OF SOUTH AFRICA

South African Council for Project and


Construction management Professions
Gallagher Convention Centre, Johannesburg 26-27 May 2010

Op
Opening
p enii n g d
dialogue
ialo
o gu
u e on creating a
sustainable
suss tain construction
n a ble coo nstt ruction industry
based
b ase
e d on international
n intern n atio
o nal best practice

What are the most topical issues facing the African and
international construction industries today?

The Construction Industry Development Board (cidb) and the Chartered


Institute of Building (CIOB) bring you the 2010 Construction Summit

Find out about the South African government s


R846 billion infrastructure budget
Seek opportunities for regional and international
partnerships
Discover alternative delivery models, saving you
money and time
Debate challenges, solutions and opportunities
facing the industry
Find sustainable infrastructure solutions Hon. Trevor Manuel Hon. Geoffrey Prof. Raymond Prof. Li Shirong Hon. Jeremy
Minister of National Doidge Minister of Nkado (MCIOB) President of CIOB Cronin Deputy Min-
Understand the impact of climate change Planning Public Works Chairperson of cidb International ister of Transport
Network with industry leaders

WHO SHOULD ATTEND?


Government stakeholders
Registered members of the cidb and CIOB
Quantity surveyors, architects and
property developers
Construction project managers
Hon. Ibrahim Patel Cecil Rose Deputy Bridgette Gasa Ronnie Khoza Michael Brown
Consulting, civil and electrical engineers Minister Economic chairperson of cidb (FCIOB) President of CEO of cidb (FCIOB) Deputy CE
Development CIOB Africa of CIOB
Engineering, plumbing and general
construction contractors
Plant and equipment suppliers
Construction service providers
Economists, investors, asset manager
Rachel Gitari +27 (0)11 258 6200 • +27 (0)84 402 8415
and financial professionals
rachel@3smedia.co.za • www.constructionsummit.co.za
Legal practitioners
Foreword
Pat Twala, managing director
Most of us at ERWAT and in the water industry will agree
that the past two years have been challenging.The recession
affected all sectors, including the water sector.

w HILE WE MAY HAVE been


battered by rates increas-
es, electricity tariff ad-
justments and other events, I feel
One of the key challenges remains
ERWAT’s ability to secure finance while
at the same time being able to service
its commitments without having to
that every opportunity was preceded pass the costs on to the customer.
by a challenge and am optimistic that The success of future projects, as
both the water sector and the coun- with those of the past, will continue
try as a whole have so much to look to depend on the availability of fund-
forward to. ing. The role that ERWAT’s parent mu-
It is time for us all to refocus our en- nicipality, EMM, will play in securing
ergy on our contribution to the qual- future funding will remain crucial.
ity of water in South Africa. To remain Regarding water quality, ERWAT is
successful, ERWAT needs to review its excited about the Blue and Green Drop
capacity as well as the available re- certification initiative, introduced in
sources continuously to provide ser- 2008 by the Department of Water Af-
vices at sustainable levels in response fairs (DWA), to acknowledge excel-
to the growth in demand and in accordance with the com- lence in drinking water (Blue Drop) and wastewater (Green
pany’s facility development plan (FDP). Drop) quality management.
ERWAT is taking the strategic direction of its major share- Green Drop status was awarded to ERWAT for complying
holder, Ekurhuleni Metropolitan Municipality (EMM), into with 90% of the criteria as required by the DWA for water-
consideration, and the company is constantly refining its quality regulation. ERWAT was further acknowledged by re-
FDP 2025 model to be on par with EMM’s planning for the ceiving an Excellence Award: Large System. These accom-
future of the Ekurhuleni region. plishments once again confirm that ERWAT is fulfilling its
With ever-increasing demands for wastewater purifica- mandate to clients of managing and discharging wastewater
tion, both from the industrial and domestic markets, fur- in a sustainable, environmentally acceptable manner.
ther regionalisation is being considered as an option to With this publication, ERWAT shares with readers its past
meet future demands. successes, but also its vision for the future.

TH E ERWAT 5
BUSINE 2010
S S GUIDE
A way with wastewater
ERWAT, one of the leading companies in the wastewater industry, makes
giving back to the community and environment one of their top priorities.

e RWAT IS A TRULY indig-


enous South African waste-
water company. The organ-
isation was established in 1992 as a
Metropolitan Municipality and the
Lesedi Local Municipality.
The company provides bulk waste-
water conveyance as well as a highly
services. It is currently the custodian
of 19 wastewater-care works, treat-
ing a combined capacity of some
696 Mℓ of wastewater per day. The
Section 21 company and its share- technical and proficient wastewater majority of ERWAT’s operations are lo-
holders are the Ekurhuleni Metropoli- treatment service to some 2 000 in- cated in the Ekurhuleni Metropolitan
tan Municipality, which is the major- dustries and more than 3.5 million Council in the east of Johannesburg.
ity shareholder, the Johannesburg people who have access to sanitation Innovative in nature, with extensive

6 THE ERWAT
BUSINE 2010
S S GUIDE
expertise and experience in a variety
of proven processes, ERWAT offers
advanced technologies, developed
to meet the ever-growing demand
for improved quality in the industry.
The strategic focus of the company
is aimed at providing the right-sized
works in the best geographical loca-
tion at the most economical cost,
incorporating the finest and most ap-
propriate available technology.
The company is rich in expertise and
has been instrumental in developing

TH E ERWAT 7
BUSINE 2010
S S GUIDE
methods to reduce costs and ERWAT provides a proficient to provide the highest-quality,
at the same time producing
an excellent quality of efflu-
wastewater treatment cost-effective and efficient
wastewater solutions.
ent. With the increasing cost service to some 2 000 The company is a patron mem-
of managing wastewater, ER- industries and more than ber of the Water Institute of South
WAT’s cutting-edge technol- 3.5 million people who have Africa (WISA) and is actively par-
ogy coupled with its mission
to achieve economies of scale
access to sanitation ticipating in and contributing to
the institute’s various divisions.
credo present a cost-effec- WISA was formed in 1987 when
tive, environmentally sound • technical support through the pro- the Southern African branch of
water-care solution. ERWAT continu- vision of electrical and mechanical the Institute of Water Pollution Control
ously strives to improve the use of the maintenance and related services (formerly the institute of Sewage Puri-
existing infrastructure and uses all its • advanced chemical and bacterio- fication), which had served the water
resources to the fullest extent. logical laboratory services industry in Southern Africa for 50 years,
ERWAT also offers: • research and development in wa- was disbanded. Currently, the institute
• provision and maintenance of pro- ter-related areas has approximately 1 800 members and
cess-control systems • focused facilities design is growing steadily on an annual basis.
• industry-specific training in both the The institute embodies a multidisci-
scientific and operational fields plinary approach and members are
FAST FACTS • project management services. drawn from all spheres of employment
• The amount of water is constant and In addition, ERWAT actively promotes and varying disciplinary backgrounds.
recycled throughout time; actually, a healthy environment and all works ERWAT is also a founder member
it is possible to drink water that was are meticulously controlled to pre- of e-WISA.
part of the dinosaur era.
vent odours, soil and groundwater ERWAT also belongs to the Interna-
• Ninety-seven per cent of the earth's
water is saltwater in oceans and pollution. Quality control is an es- tional Water Association (IWA). The IWA
seas. Of the 3% that is freshwater, sential element of ERWAT’s opera- is a global reference point for water
only 1% is available for drinking -- the tions and process-quality monitoring professionals, spanning the continuum
remaining 2% is frozen in the polar is diligently performed on all the between research and practice and
ice caps. wastewater-care works. covering all facets of the water cycle.
• The total amount of water on the
With its proven track record, invest- Through its network of members and ex-
earth is about 326 million cubic miles
of water. ment in human resources and forefront perts in research, practice, regulation,
technology, ERWAT is ideally positioned industry, consulting and manufacturing,

8 THE ERWAT
BUSINE 2010
S S GUIDE
MAKING WAVES FOR THE ENVIRONMENT
GREEN DROP CERTIFICATION make sure that all their operations were
The Department of Water Affairs (DWA) in place.
launched a Green Drop certification Green Drop status stands for excellent
programme for wastewater-care works, wastewater management, respect for the
in late 2008. This initiative is an effort to environment and the health of the com-
ensure that they progressively improve munity at large. Those municipalities and
their operations so as not to impact nega- water-service bodies with Blue- and Green
tively on the water bodies into which they Drop certificates would be able to use
discharge their product. The proposed this status to market their towns both to
system aims at awarding water service residents and tourists.
authorities with Blue and/or Green Drop ERWAT is commercially orientated and
Status if they comply with drinking water regards itself as the one of the ‘manag-
and wastewater legislation and other ers of the earth’s most sensitive natural
best practices required by the DWA. This resource’, water. ERWAT acknowledges
incentive-based regulatory approach is a that its activities have the potential to
first for South Africa, and is internationally impact directly on the social, economic
regarded as unique in the drinking-water and natural environments, and is commit- identify, evaluate, develop and introduce
regulatory domain. ted to the protection of the environment by new technologies
ERWAT was awarded Green Drop avoiding the pollution of natural streams, • liaison and cooperation with the regula-
status. Over and above this, the company groundwater, soil and air. Effluent, sludge tor and related institutions to establish
received an Excellence Award for Large and odours, in particular, are managed or improve appropriate water-quality
Systems during the Drinking Water Quality to ensure environmentally safe, puri- standards and operational procedures
Conference, which was held in Port Eliza- fied water, which complies with disposal continually
beth during May 2009. standards. For this reason, the board of • striving to minimise the impact on natural
Green Drop status is given to municipali- directors and company management are resources through the ongoing measure-
ties that comply with good wastewater committed to the principles of continuous ment of input and output performances.
discharge standards 90% of the time in improvement by means of: In addition to the above-listed initiatives,
terms of the following criteria: • providing a skilled, motivated and ERWAT strives towards achieving further
• operational staff competent workforce, and promoting improvement by:
• wastewater quality monitoring multidisciplinary interactive support ar- • encouraging sound effluent treatment
• wastewater sample analysis rangements across departmental borders practices within industries
• submission of wastewater quality results to minimise the impact of technical or • cooperation and involvement in catch-
• wastewater quality compliance operational mishaps ment-management organisations
• management of wastewater quality • ensuring the technical and/or physical • involvement of interested and affected
failures ability of treatment plants through capital parties in the decision-making process
• storm water management upgrading and preventative maintenance • adhering to the relevant legislative
• by-laws programmes requirements.
• wastewater treatment capacity • formal identification of risk factors at each This commitment in respect of
• publication of wastewater quality of its plants and the management of such environmental management is reflected
performance factors to avoid risks in ERWAT’s strategic business plans,
• wastewater asset management. • industry-focused research and devel- training and induction programmes
Jurie Terblanché, operations manager opment initiatives to address process as well as internal and external
at ERWAT, said they were audited to problems within the industry, as well as to communication projects.

the IWA is in a better position than any the company among its stakeholder Week. ERWAT often partners with
other organisation to help water pro- communities through a well-planned other role players to achieve its
fessionals create innovative, pragmatic social responsibility programme. This social responsibility goals, such
and sustainable solutions to challenging programme includes annual events to as the Ekurhuleni Metropolitan
global needs. educate communities on water, such Municipality, the Department of Wa-
ERWAT is committed to maintain- as National Water Week, National ter Affairs, conservation specialists
ing and building awareness about Youth Month and National Sanitation and NGOs.

TH E ERWAT 9
BUSINE 2010
S S GUIDE
Diversified construction services, materials
and infrastructure investment group
Group Five values its long standing association with ERWAT

16 Skeen Boulevard, Bedfordview, PO Box 1750, Bedfordview, 1750, South Africa I Tel +27 11 409 6600 I Fax +27 11 409 6750 I

E-mail civeng@groupfive.co.za Website www.groupfive.co.za


Board of directors

Titus Phasha, chairman Pat Twala, managing director Adv Moferefere Mochatsi

Dr Rita Sindiswa Nene Sheila Themba Nompilo Sidondi * No picture available: S Hadebe, observer

Zamani Letjane Aubrey Nxumalo, observer Joe Mojapelo, observer

TH E ERWAT 11
BUSINE 2010
S S GUIDE
Executive management
1 2

1 Pat Twala, MD
2 Koos Wilken, executive manager:
Development
3 Rodney Barnes, executive manager:
Human Resources
4 Jurie Terblanché, executive manager:
Operations
5 Wim Louw, chief financial officer
6 Obed Sebiloane, executive manager:
Marketing/Business Development
7 Dries Louw, executive manager:
Laboratory Services
8 Thabani Mhlongo, executive
manager: Technical Services

3 4 5

6 7 8

12 THE ERWAT
BUSINE 2010
S S GUIDE
Code of
ethics
a S A COMPANY, ERWAT is
committed to a strong set
of values, which is shared,
known and supported by everyone.
ERWAT strives to conduct its busi-
ness in an ethical manner, and has
adopted a set of values dealing with
beliefs, norms, standards, people,
traditions and customs.

THESE VALUES ARE:


• vision
• integrity
• excellence
• enablement
• customer orientation.

0LFK3LSLQJ6HUYLFHVFF
VAT No. 4540242148 Reg. No. 2007/233600/23
Mike Anderson 220 Winze Drive
Cell: 082 885 4650
Tel: 011 674 2488
Suppliers of Plumbing Cnr Main Reef
Stormill Extension 4
Fax: 011 674 2410
Email: michael.anderson@michpiping.co.za
& Civil Products Prima Park, Unit 2
www.mich-piping.co.za
Planned

14 THE ERWAT
BUSINE 2010
S S GUIDE
projects
In the coming financial year, ERWAT has planned
some exciting new projects that will improve their
service delivery to customers.

t HE REVISED revolving 20-


year facility development
plan (FDP) of the company
indicates a sharp increase in flow re-
structures. In addition, the available
capacity at Hartebeestfontein WCW
will be extended.

ceived throughout the region, neces- NEW MODULE FOR


sitating extensions to a number of WELGEDACHT WCW
plants earlier than expected as an ad- Project teams for the design, project
ditional 171 Mℓ/d capacity is required. development and the EIA process have
Three 50 Mℓ/d modules need to be been appointed. Work on this multi-
built at the Hartebeestfontein, Wel- year project is progressing well. As
gedacht and Waterval wastewater- part of the EIA process, it is required
care works (WCW) respectively. The that possibilities for alternative dis-
last 50 Mℓ/d extension was only com- charge points need to be investigated,
pleted during the last financial year at which may add significantly to the al-
the Waterval WCW. ready high project costs.

HARTEBEESTFONTEIN/ WATERVAL WCW UPGRADE


RIETVLEI WCW Capacity problems were mounting at
Project teams for the design, project Waterval WCW situated near the Klip
development and the environmental River, with modules 1, 2 and 3 con-
impact assessment (EIA) have been stantly receiving a combined average
appointed and work on this multi-year flow of around 130 Mℓ/d, against a
project has progressed well. Differ- combined design flow of 105 Mℓ/d. It
ent sites for this 50 Mℓ/d plant have was therefore imperative that module
been identified for a regional plant 4 be completed and commissioned in
further downstream, which will also time. The commissioning and hand-
include pipelines and other related over of module 4 took place in October

TH E ERWAT 15
BUSINE 2010
S S GUIDE
Be part of
THE
BLUE
DROP
GUIDE
Published in July 2010!
The Blue Drop status is a prestigious acknowledgement given by
the Department of Water Affairs (DWA) to the water services
authorities (WSAs) that comply with the stringent criteria for
this achievement. The Blue Drop Guide will celebrate these
WSAs that have been awarded this significant title so
be sure to get your copy!

For advertising opportunities contact


Ave Delport • t: 011 467 6224 • f: 086 502 1216:
• c: 083 302 1342 • em: avedel@lantic.net

BOOK YOUR ADSPACE BEFORE


RE THE END
OF WISA 2010 (22 APRIL),
RIL),
IL),
)),, AND
RECEIVE A 10% DISCOUNT
SCOUNT
COUNT

Deadlines
BOOKING: 1 June 2010
010
MATERIAL: 8 June 2010

To get yourr copy


cop
py
Contact Nataliee on
200 or
+27(0)11 258 6200
a.co.za
natalie@3smedia.co.za
Three 50 Mℓ/d
modules need to
be built at the
Hartebeestfontein,
Welgedacht
and Waterval
wastewater care
works respectively

2008, after which extensive testing


was performed with final commission-
ing on 1 July 2009. With the relief of
an additional 50 Mℓ/day, the effluent
quality for the other three modules has
improved from 93 to 95% compliance.
Module 4 has delivered excellent re-
sults, producing a water quality that is
in line with DWA’s requirements.
Waterval’s module 4 combines the
extremely simple configuration with a
control system according to the latest
technical standards. This can clearly
be seen with the introduction of the
hydro-conveyer, which transports the
screenings in a constant recycle stream
of screened and degritted raw sewage
from the fluidisation pumps. High-
energy water jets at the end of the
hydro-conveyer break up soft organic
material that can then be returned to
the main sewage stream for treatment
in the liquid phase. This is an innova-
tive way of reducing operational cost,
while optimising the processes.
Sludge elutriation is achieved by
creating conditions similar to the ini-
tial phase of anaerobic digestion: fer-
menting organic material is not readily
available to short-chain fatty acids.
This fermentation is achieved by re-
cycling primary sludge through the
primary settling tanks (PST) and elu-
triating readily biodegradable carbon
oxygen demand from the fermented
sludge affecting a net increase in or-
ganic load discharged to the reactor.
These readily available organic ma-
terials play an important part in the
stressing of bacteria in the anaerobic
zone to release phosphorus, as well as
in the rate at which the denitrification
process can be conducted.

TH E ERWAT 17
BUSINE 2010
S S GUIDE
Business development
Building a successful business goes hand in hand with an effective marketing
strategy. How do you convince South Africa that you are the people for the job?

t HE MARKETING commu-
nication and business devel-
opment department’s stra-
tegic and implementation plans are
based on ERWAT’s business strategy. The
department aims to support two over-
all corporate goals, namely to maintain
and develop ERWAT’s core business as
well as to develop new external busi-
ness opportunities.
The company strives to establish mu-
tual understanding and goodwill with
its stakeholders and target audience
to promote a positive image of ERWAT
and to develop new external business
opportunities. This is being achieved

18 THE ERWAT
BUSINE 2010
S S GUIDE
and marketing
through various marketing tools, such faced with on a day-to-day basis. One ERWAT is also committed to main-
as advertising, exhibitions, promo- of the biggest challenges is the fact taining and creating awareness about
tions, publicity in local and national that about 90% of all revenue comes the company among its stakehold-
media, as well as various publications. from the Ekurhuleni Metropolitan Mu- ers and communities through a well-
Obed Sebiloane, executive manager nicipality. The current situation may planned social responsibility pro-
for business development and market- not be sustainable going into the fu- gramme. This programme includes
ing, says that they are focused on ad- ture; therefore we need to work hard annual events to educate communi-
dressing customer needs. “We want to to diversify our revenue streams. Our ties on water conservation, such as
make sure that we offer solutions that plan is to make sure that we can have National Water Week, National Youth
are relevant for our customers and 40% of our revenue within the next Month and National Sanitation Week.
stakeholders. Our primary function in three years coming from external ERWAT often partners with other role
the marketing department is to ensure business. We are establishing a bigger players to achieve its social respon-
that the company’s image is projected footprint in the industry and are reach- sibility goals, such as the Ekurhuleni
in a positive way.” ing out to other municipalities and in- Metropolitan Municipality, the Depart-
“On the business development side, dustries to attract external business,” ment of Water Affairs, conservation
we have a few challenges that we are Sebiloane maintains. specialists and NGOs.

TH E ERWAT 19
BUSINE 2010
S S GUIDE
Technical services
As part of its tender management responsibilities, this section develops
contract specifications and inspects work performed by contractors.

t ECHNICAL SERVICES
was established as a new
department within ERWAT
at the beginning of 2009 with the aim
delivery of technical services and guid-
ance to the wastewater industry. Its
client base covers ERWAT’s operations
department, various local authorities
of replacing the services offered and the private sector.
by ERWAT’s former subsidiary Maintenance engineering (mechani-
company, Ertec. cal, electrical and instrumentation)
ERWAT’s technical services division and engineering projects related to
applies its variety of experience to the ERWAT’s wastewater systems are the

20 THE ERWAT
BUSINE 2010
S S GUIDE
Efficient, reliable service
delivery and long-term
profitability can only be
achieved by thinking ahead,
analysing the big picture
and acting accordingly

particularly emphasises a proactive, • providing engineering projects ser-


holistic approach, while time, cost vices to other departments within
and quality are three key performance ERWAT as well as external clients.
parameters. This includes execution of plants re-
The department is divided into two furbishment and upgrading, as well as
sections, namely plant maintenance providing mechanical, electrical and
and engineering and project engi- instrumentation engineering services.
neering, which provide mechanical, The ERWAT technical services division
electrical and instrumentation main- is in the process of marketing itself to
tenance services to wastewater care other local authorities in and around
works. As part of its tender manage- Gauteng to assist in alleviating their
ment responsibilities, this section de- unique problems and ultimately to in-
velops contract specifications and in- crease ERWAT’s income sources.
spects work performed by contractors.
It is also responsible for engineering COMPUTERISED MAINTENANCE
training and skills development, with INFORMATION MANAGEMENT
the following objectives: SYSTEM (CMMIS)
The Computerised Maintenance Infor-
PLANT MAINTENANCE AND mation Management System (CMMIS)
ENGINEERING: provides an extremely useful soft-
• maintaining and ensuring effluent ware-driven tool, which can be used
compliance of the 19 ERWAT waste- for workflow management, planning,
primary focus of technical services, water-care works scheduling and budget preparation and
while other deliverables include reli- • assisting in the development of tracking, among other functions.
ability engineering, technical consult- technical specifications for projects Thabani Mhlongo, executive man-
ing, training and skills development. • providing consultation to other de- ager: Technical Services, says that
The technical services team also en- partments in terms of design, specifi- service delivery is one of their most
sures that the services provided are on cation preparation, tender document important strives. Reliability engi-
par with the latest global wastewater preparation as well as the execution neering focuses on predictive and
engineering technology. Uncompromis- of contracts or tenders. preventative maintenance, condition
ing technical and professional stan- monitoring and equipment testing.
dards are maintained to ensure quality, PROJECT ENGINEERING: It also offers technical consultations
reliability, availability, output capacity • providing wastewater reticulation and recommendations for new assets/
and, ultimately, customer satisfaction. (pump stations) technical services equipment for wastewater engineer-
Efficient, reliable service delivery to Ekurhuleni Metropolitan Mu- ing. This includes asset life-cycle
and long-term profitability can only be nicipality, including maintenance analysis that focuses on analysing
achieved by thinking ahead, analysing services, technical consulting for trends, events and developments,
the big picture and acting accord- mechanical and electrical work, in- and integrating it with the associated
ingly. The technical services division strumentation and general services management realities.

TH E ERWAT 21
BUSINE 2010
S S GUIDE
Research and
development

Not only does ERWAT have Green Drop status,


but through research and development they are
FAST FACTS extending their environmentally friendly reach.
• Scientists estimate groundwater
accounts for more than 95% of all
fresh water available for use.
• Water freezes at 32 degrees Fahr-
enheit, O degrees Celsius.
• Water boils at 212 degrees Fahr-
d EVELOPED BY Rhodes Uni-
versity’s Environmental Bio-
technology Group (EBRU)
over the last 10 years, the Rhodes Bio-
Ancor wastewater-care works. A plant
has subsequently been established at
Ancor to treat 10 Mℓ/d of mine water
from the Grootvlei Mine by removing
enheit, 100 degrees Celsius. sure Process removes acidic sulphate sulphates from the water, using sew-
• Water is unusual in that the solid
using free wastestock, such as sewage age sludge as the energy source for
form, ice, is less dense than the
liquid form, which is why ice floats. sludge, instead of expensive carbon the biological process.
• Water regulates the earth’s tem- and electron donor sources (ethanol Further research has been fo-
perature. It also regulates and hydrogen). This makes it signifi- cused, in cooperation with the Wa-
the temperature of the human cantly cheaper than any other alterna- ter Research Commission (WRC), on
body, carries nutrients and
tive, reducing costs from R6/kℓ to less enhancing the project and to make
oxygen to cells, cushions joints,
protects organs and tissues, and
that R2.50 /kℓ. it more applicable to mine water as
removes wastes. The Rhodes BioSure Process technol- well as other industrial water treat-
ogy was launched in 2005 at ERWAT’s ment projects.

22 THE ERWAT
BUSINE 2010
S S GUIDE
Human resources
When you treat your staff like family, they will treat your business like home.

a S A COMPANY, ERWAT rec-


ognises its staff as one of its
most valuable assets. Con-
sequently, the company has instituted
rate is below 10%. With the assistance
of Aganang HIV Resource Centre, ERWAT
is convinced that with all the activities
around HIV/Aids, the benefits and our
with the Adult Basic Education and
Training (ABET) apprenticeship and
learnership programmes receiving
the most attention.
a number of programmes to manage objectives are being met. ERWAT has again been awarded full
and take care of its human resources. accreditation as a training provider for
EMPLOYEE RELATIONS the National Certification in Waste-
REMUNERATION AND SKILLS ERWAT maintains a very good relation- water Operations and Wastewater
RETENTION ship with its employees. This can only Process Control Qualification by the
With a highly skilled and mobile work- be achieved if every effort is made Energy Sector of Education and Train-
force, ERWAT has no alternative but to to build and strengthen relationships ing Authority (ESETA) for the period
look at market trends continuously and through regular consultation meetings 12 April 2009 to 1 April 2012. Eight
offer staff highly competitive remuner- with labour. apprentices in the millwright trade
ation packages. have started their formal training. This
TRAINING AND DEVELOPMENT will contribute to countering the skills
HEALTH AND WELL-BEING During the past financial year, ER- shortage of artisans in the market.
The health and well-being of employees WAT has achieved the set targets for Core functional skills programmes will
continue to receive attention. Every learning and development, continue to receive
effort is made to prevent waterborne priority in future
diseases, and baseline medical exami- financial years.
nations by the company’s own health
practitioners are about 80% complete.
The continuous monitoring of absen-
teeism and sick leave assists ERWAT to
adapt its strategy regularly to deal with
these issues.
HIV/Aids remains a threat, although
peer counsellors at all of ERWAT’s waste-
water-care works are doing extremely
well. Awareness campaigns, coupled
with a second Knowledge, Attitude and
Practices (KAP) survey have increased
the uptake on voluntary counselling and
testing (VCTs). Nine plants have recorded
a 100% uptake with the others averaging
between 25 and 96%. Through all these
efforts, ERWAT’s current prevalence

HIV/Aids remains
a threat, although
peer counsellors
at all of ERWAT’s
wastewater-care
works are doing
extremely well

TH E ERWAT 23
BUSINE 2010
S S GUIDE
Taking care of
skills development
Various government initiatives have led to the establishment of an integrated,
legislated model of education, training and development. ERWAT has embraced
these initiatives wholeheartedly.

a T ERWAT, an integrated ap-


proach to education, train-
ing and development was
adopted to achieve the common vision
• promoting self-development and
confidence in the workplace.
ERWAT is accredited as a training pro-
vider with the Energy Sector Education
• Wastewater Process Operations –
NQF 2 Learnerships
• Process Controller NQF 3 and 4
• Management of Water-Related
of the Skills Development Act, namely: and Training Authority (ESETA). Operations
• improving quality of life, work • Skills Programme – NQF 2, 3 and 4
prospects and labour mobility of all WASTEWATER TREATMENT • Workplace training.
employees TRAINING PROGRAMMES
• improving productivity in the work- • Water Environment Federation Techni- LEARNERSHIP: WASTEWATER
place and the competitiveness cal Division WEFTEC (advanced waste- PROCESS OPERATIONS – NQF 2
of employees water treatment international course) ERWAT has embarked on a learnership

24 THE ERWAT
BUSINE 2010
S S GUIDE
FAST FACTS
• The United States uses about
1309.61 million litres of fresh water
every day.
• The United States uses nearly 80%
of its water for irrigation and thermo-
electric power.
• While usage varies from community
to community and person to person,
on average, American families use
692 ℓ of water each day for cook-
ing, washing, flushing, and watering
purposes. The average family turns
on the tap between 70 and 100 times
daily. By comparison, the average
African family uses about 18.92 ℓ of
water each day.
• On average, 50-70% of household
water is used outdoors (watering
lawns, washing cars).
unemployed learners: that must be fulfilled in terms of
programme in wastewater process op- • The learner has a maximum period employed learners:
erations at NQF level 2 with the ESETA. of one year to start, continue with or • The learner has a maximum period
A number of learners from the commu- complete a certificate or diploma. of one year to start, continue with or
nity have been employed by ERWAT for • The student must apply in writing. complete a trade test, certificate or
the duration of the learnership. • Students are selected by manage- diploma.
After successful completion of the ment after an interview. • The learnership must be discussed,
learnership, students receive an SAQA- • Successful students will be appointed accepted and contractually agreed
accredited certificate from the ESETA. by ERWAT contractually for one year upon between the student and ER-
All learnerships must be completed in and registered with the Department WAT after application.
collaboration with the training and de- of Labour and the relevant SETA. • Successful students will be regis-
velopment specialist to: • Course fees will be paid by ERWAT. tered with the Department of Labour
• complete a screening test • On completion, employment with and the ESETA by ERWAT.
• determine whether the candidate ERWAT is not guaranteed; however, • The application to study must be ap-
requires to attend an Adult Basic ERWAT has the first option of em- proved by ERWAT.
Education and Training (ABET) pro- ploying learners. • Course fees will be paid by ERWAT.
gramme at additional cost before • Students must work for ERWAT dur- • Summary assessment and moderation
beginning the course ing holidays, as negotiated with the will be performed by the ESETA.
• ensure that it complies with the re- head of department.
quirements of the ESETA. • The final competency assessment SKILLS PROGRAMME – NQF 2,
will be performed by the ESETA. 3 AND 4
UNEMPLOYED LEARNERS ERWAT offers a variety of skills pro-
The following are requirements EMPLOYED LEARNERS grammes relating to wastewater. See
that must be fulfilled in terms of The following are requirements table 1.

Table 1
Name of programme Unit standard Duration Unit standard ID Credits
Conduct water treatment process control NQF 2 2 days 246461 4 credits
tests, NQF 2
Demonstrate knowledge of SI measure- NQF 3 3 days 254123 7 credits
ment units used in water and wastewater
treatment
Conduct sampling for water and waste- NQF 2 2 days 246464 4 credits
water treatment processes
Demonstrate knowledge of sampling NQF 3 2 days 254125 6 credits
procedures for water and wastewater
treatment tests

TH E ERWAT 25
BUSINE 2010
S S GUIDE
Looking at funding and
Finance is never easy and, with recent economic restraints,
project funding has its challenges.

t HE ERWAT funding plan in-


corporates the identification
of capacity needs, which en-
ables the company to determine, with a
assistance of the Ekurhuleni Metro-
politan Municipality, a Municipal Infra-
structure Grant was awarded to ERWAT
to fund the development of a sludge-
reasonable degree of accuracy, when handling facility partially at the new
FAST FACTS and where facilities are needed.
The information gathered from the
Waterval wastewater-care works.

• Industries and people alike need


water. It takes, on average:
funding plan is used in conjunction TARIFFS
– 141.95 ℓ of water to manufacture with a long-term financial model to in- When ERWAT was established, huge econ-
a new car and its four tires dicate the impact of large projects on omies of scale were achieved. Despite
– 236.94 ℓ of water to produce one cash flows and tariffs for the company. tough economic conditions and increased
tonne of steel Projects can be timed to fit in with ne- demands on capacity, ERWAT still achieves
– 5.6 ℓ to process one barrel of
gotiating the best possible terms and significant savings on wastewater purifi-
beer, and
– 35.2 ℓ to process one can of fruit conditions on long-term loan funding. cation for its members. In 2007/08, the
or vegetables. Careful cash management has enabled tariffs were R0.91 c/kℓ while the final
ERWAT always to keep tariffs. With the tariff cost for 2008/09 was R0.95/kℓ.
finance

Municipalities; tasked witth deli live


li v ring
ing ser
servi
vice
ces ZEST
T is the busi sine
si ness
sss p
partner South Africca’s
of the highest quality, on tim
me and on budget. muniicipa
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liti
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Success comes when sup ppl
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Johannesburg (011) 723 6000 • Cape Town (021) 551 2710 • Durban (031) 569 7260
Port Elizabeth (041) 486 1262/1396 • Middelburg (013) 246 2849 • Rustenburg (014) 594 0450
Richards Bay (035) 751 1607 • Trichardt (017) 638 1571 • Pomona (011) 723 6000

www.zest.co.za
Peripheral 2010059
In the business of analysis
For many years, ERWAT Laboratory Services, a SANAS 17025-accredited
laboratory, has offered a wide range of services to a variety of clients.

i N ADDITION TO its well-es-


tablished chemical and mi-
crobiological analysis of wa-
ter, wastewater, multi-sludge and soil,
of waterborne pathogens (PCR analy-
sis), the gas chromatograph-mass spec-
trometer (GC-MS) analysis, as well as
automated photometric low-range spe-
The laboratory is committed to serv-
ing its clients, respecting the environ-
ment, offering affordable scientific
services in a short turnaround time
this laboratory has recently extended cialised chemical analysis on potable and sharing its in-depth knowledge of
its services to include the identification water and boreholes. the unique nature of water quality.

28 THE ERWAT
BUSINE 2010
S S GUIDE
monitoring, treatment and control
functions of unknown hazardous sub- FAST FACTS
stances for the modern-day treatment • How much water does each of the
plant. Many organic contaminants are following contain:
regarded as persistent organic pollut- – Humans: Water makes up almost
66% of the human body, and 70%
ants, which may occur at low to trace
of the brain.
levels in raw effluent, but may build – At birth, water accounts for ap-
up over time in the environment. proximately 80% of an infant’s body
Both short- and long-term risks are weight.
becoming apparent and have been – One ear of corn is 80% water.
– 75% of a living tree is water.
highlighted in related research such
– 75% of a chicken is water,
as endocrine disruptors, e.g. oestro- – 80% of a pineapple is water, and
gen, in wastewater from both natu- – 95% of a tomato is water.
ral and synthetic sources. • People need about eight glasses of
The use of specialised highly tech- water a day (from drinking or eating)
nical equipment and methods has to maintain good health.
highlighted the need for South African
legislation to address the need for from the mass to charge ratios of
regulations and guidelines concerning ionised fragments produced during
organic and petrochemical contami- electron-impact ionisation within
nation in wastewater, groundwater the mass-spectrometer. Advances in
and potable water systems. ERWAT options for selective ion monitoring
Laboratory Services is committed to (SIM), where only the ions of inter-
remaining updated with technologi- est in a specific analyte are moni-
cal advances in wastewater analysis tored, has also greatly increased
and management. instrument sensitivity.
The influence of the activated The extensive use of petrochemi-
sludge process on the reduction of cals, household detergents, and in-
complex long-chain organic com- dustrial solvents plays a major role
pounds and other pollutants may also in contributing to the increase in
be a critical factor influencing the volatile organic compounds (VOCs),
design and upgrading of modern-day influencing both groundwater and
wastewater treatment plants for do- wastewater sources. VOCs may be
mestic as well as industrial wastewa- screened for as a suite comprising
ter. This highlights the need for test over 50 different target analytes.
methods that can offer low limits of These include aromatic compounds
detection, while maintaining high such as benzene, toluene, ethyl-
levels of target-analyte specificity benzene and xylenes (commonly
and reliability. termed BTEX compounds), as well
Dries Louw, laboratory manager ERWAT Laboratory Services has im- as a range of chlorinated solvents,
for ERWAT, says that they do not only plemented the use of the GC-MS to as- trihalomethanes, and other com-
perform work for ERWAT and their sist in the organic profiling of waste- mon petrochemical derivatives. The
plants, but that they also deal with water entering its treatment plants. use of a sample concentration tech-
industrial clients. “This is a very im- The GC-MS has proven to be an nique via a purge-and-trap instru-
portant part of the business for us. essential tool in monitoring waste- ment coupled with the GC-MS, al-
If you look at us as a business unit, water effluents owing to its abil- lows for levels of below 1 μg/ℓ (and
there is a big amount of work done ity to provide both qualitative and lower if optimised) to be achieved
for our plants but we are exploring quantitative data. With the dual with ease.
industries and doing work for exter- approach used in GC-MS systems, Similarly, a screening test for high-
nal clients.” compounds are identified on the ba- er boiling-range, semi-volatile organ-
The composition of domestic and sis of both peak-retention-time win- ic compounds (SVOCs), via a simple
industrial wastewater poses nu- dow periods, as well as the unique solvent extraction technique (liquid
merous challenges in terms of the mass-spectral patterns obtained matrices) or ultrasonic extraction

TH E ERWAT 29
BUSINE 2010
S S GUIDE
technique (solid samples) al-
The high prevalence The total petroleum hydro-
lows for over 60 of the com- of petrol, diesel and carbon content (commonly re-
pounds specified in EPA8270 chemical depots in urban ferred to as TPH) of water or
to be quantified down to low areas contributes to the soil samples may be analysed via
ppb levels. These compounds
include the polyaromatic hy-
organic contamination of gas chromatography, using com-
mercial petrol or diesel as ref-
drocarbons (coal tar pitch vola- groundwater sources erence materials. This is a non-
tiles, e.g., napthalene), and specific test, which analyses
also allows for a high number both the lighter gasoline range
of specific phenolic derivatives to a sample of the contaminant prod- organic (GRO) fraction (carbon chain
be identified, many of which may be uct taken from the raw inflow may length C6-10), and the heavier diesel
found in common household sources, be compared against the organic range organic (DRO) fraction (car-
e.g., drain cleaners. The specificity profile of effluents obtained by wa- bon chain length C10-28) in a sample
of the mass-spectrometer, in con- ter-quality officers from suspected matrix. This is a useful first-round
junction with quality chromatogra- industrial effluents. test, for which mass-spectrometry
phy, is critical in accurately identify- The high prevalence of petrol, die- may be applied to identify specific
ing closely related chemical isomers sel and chemical depots in urban areas target analytes further within the
in highly complex sample matrices contributes to the organic contamina- TPH fractions.
entering the works. tion of groundwater sources. This may The industrial section is continu-
GC-MS applications also have an result from seepages in underground ously involved in the development of
important role in forensic analysis storage tanks, accidental spillages new business and support functions
applications. Organic fingerprint- during use or production, and spill- to industries, local authorities and
ing is a powerful tool used to match ages during the transportation of the private sector. During the finan-
the organic profile or ‘fingerprint’ chemicals. Common petrochemical cial year, this section was involved in
of a reference sample against a sus- compounds have been know to be major projects for the Department of
pected contaminant source. This has found in both urban recreational wa- Water Affairs. Some 51 wastewater-
been shown to be particularly use- ter sources, as well as in the effluent care works all over the country were
ful in illegal dumping cases, where from wastewater treatment works. visited, inspected and evaluated.

30 THE ERWAT
BUSINE 2010
S S GUIDE
Development and operations
When looking at the wastewater industry, development and operations are
key factors to the success of a business such as ERWAT.

k OOS WILKEN, executive


manager for development,
says that ERWAT has seen a
sharp increase in growth of effluent
A further challenge is to comply with
all the applicable legislation which,
together with the required EIA and
public participation processes, ex-
impact it has on the ground. We are
also developing a way to convert ef-
fluent into fertiliser that can be safely
used almost anywhere.
received at its water-care works tends the time period in which the “ERWAT uses some of the latest
(WCW) over the past few years. For projects can be finished. technology and we are always look-
this reason the company decided to “We are also investigating ways of ing at ways to incorporate this into
update its facility’s development plan. minimising the energy we use, because our plants. This is part of our service-
With the implementation of the plan it part of our process involves injecting delivery policy to make sure that we
has been decided to focus on the de- energy into the water. The recent rise provide the best service possible,”
velopment of three of the big plants, in energy prices has hit us hard and we concludes Tereblanché.
as follows: are looking at ways to reduce the ef-
“We plan to extend the present ca- fect thereof,” Wilken concludes. WASTEWATER CHAIR
pacity at our Welgedaht WCW from the Jurie Tereblanché, executive man- ERWAT initiated and supports the Chair
present 35 Mℓ/d to 85 Mℓ/d. We are ager for operations, says that ERWAT in Wastewater Management at the
also planning to extend the plant ca- currently supplies services to 3.5 mil- University of Pretoria. The initiative
pacity at our Hartebeestfontein WCW lion people at a rate of 700 Mℓ/d. “We has been implemented for a period of
and Waterval WCW, both with at least operate 19 plants, with the small- 10-years and gives the company access
50 Mℓ/d,” Wilken notes. est being 0.4 Mℓ/d and the largest to high-level research and develop-
“Growth in our service area in rela- 150 Mℓ/d. ment opportunities, performed by the
tion to the generation of wastewater “Our entire managerial staff comple- University in their field of expertise.
has traditionally been relatively low ment has tertiary qualifications and we The university also provides training
but, in the past five years, we have adhere to most standards 95% of the for students in the discipline and ERWAT
seen growth in access of 10% in some time. Currently, we have a few proj- is very proud of the fact that a large
areas. In the interim, while the above ects running in conjunction with the number of prominent people working in
planning proceeds, ERWAT is planning University of Pretoria looking at efflu- the water industry have been
some projects to assist in the imme- ent and the trained through
diate needs for additional capacity. the ERWAT chair.
One such project is the R40 million
Hartebeestfontein project, as well as
the upgrading of Daveyton WCW’s at a
cost of R20 million.
“In addition to the requirement for
additional capacity, the Department
of Water Affairs is also increasing the
requirements for the discharge stan-
dards that we need to comply with as
well as those to manage the biosolids
that we produce. This forces us to find
ways to come up with more innovative
solutions as we go along,” he adds.
According to Wilken, one of the big-
gest challenges that ERWAT faces, is
the financing of the new extensions.
There is some provision from govern-
ment to assist but that is not enough.

TH E ERWAT 31
BUSINE 2010
S S GUIDE
Company details
Company secretary: WI Louw
POSTAL ADDRESS
PO Box 13106, Norkem Park 1631
PHYSICAL ADDRESS
Bapsfontein Road (R25), Kempton Park
GPS co-ordinates: S 26˚ 01' 25.8" and
E 28° 17' 10.0"
Tel: +27 (0)11 929 7000
Fax: +27 (0)11 929 7031
E-mail: mail@erwat.co.za
Website: www.erwat.co.za

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