STAFF TRAINING CENTER, PLOT 82, SECTOR 18, GURGAON 122001

NOTICE FOR INVITING TENDERS FOR

CANTEEN CONTRACT

Tenders are invited for providing catering/canteen services to approximately

50 persons at the Training Centre/Hostel, for a contract period of two years.
Interested parties having requisite manpower and resources, untainted/dispute
free/litigation free past record and a minimum of five years experience of
running canteen/catering services in any reputed training centre may contact
between 11.00 a.m. and 4.00 p.m. on any working day ( Saturday upto 1.00
p.m.) and collect the Tender Forms for Technical and Commercial bids and a
copy of the contract proposed to be entered into by the parties on payment of
Rs.1000/- (non-refundable) from the following address :
Assistant Manager (Admn)
Union Bank of India
Staff Training Centre,
Plot No. 82, Sector 18, Institutional Area,
Gurgaon 122 001 (Haryana)
Tel No 0124-2343100, 0124-2343101
Alternately the tender documents can be downloaded from our banks website
www.unionbankofindia.co.in. Those downloading the tender documents shall
pay the cost of tender form Rs 1000/- (Non refundable) while depositing the
tender forms.
The last date for submission of the tenders is 25th Nov 2013

till 4.00 p.m.

The Bank reserves the right to reject any or all of the tenders without
assigning any reason.

CHIEF MANAGER

Canteen Tender Form

STC, GGN - Page No. 1

Terms of Contract
Page No. 1
STC, GURGAON

THIS AGREEMENT MADE BETWEEN

UNION BANK OF INDIA, A BODY CORPORATE UNDER THE BANKING
ACQUISITION AND TRANSFER ACT, 1970, AND HAVING REGISTERED OFFICE AT
NO.239, UNION BANK BHAVAN, VIDHAN BHAVAN MARG, BACKBAY
RECLAMATION, MUMBAI 400 021, AND STAFF TRAINING CENTER, AT PLOT 82,
SECTOR 18, GURGAON 122001, HARYANA HEREINAFTER CALLED "THE BANK" ,
WHICH TERM INCLUDES ALL ITS ASSIGNS, SUCCESSORS AND NOMINEES, ON ONE
PART

AND
M/S

___________________________________________________

CATERING
CONTRACTORS,
(MENTION
CONSTITUTION
AND
ADDRESS)____________________________________________________________
____________________________________________________________________
____, HEREINAFTER CALLED "THE CONTRACTOR" WHICH TERM INCLUDES ALL
ITS ASSIGNS, LEGAL HEIRS, NOMINEES AND SUCCESSORS, ON ANOTHER PART,
WITNESSETH AS FOLLOWS ON THIS ________________________ DAY OF
_________________________________ , 2014.
WHEREAS THE BANK IS HAVING A CANTEEN FOR THE BENEFIT OF ITS STAFF
MEMBERS AND GUESTS AND THE CONTRACTOR HAS AGREED TO
PROVIDE SERVICES IN THIS CANTEEN FOR A PERIOD OF TWO YEARS AS PER THE
TERMS AGREED BETWEEN THE TWO, AS SET OUT BELOW:

Terms of Contract
Page No. 2
STC, GURGAON

TERMS OF CONTRACT
1.

The period of contract shall be for two years from _____________

to ______________. During the period of this contract, the
contract shall be terminable by giving two months prior notice on
either side. However, if mutually agreed upon, the period of the
contract may be extended on expiry of the contract on such
terms and conditions as may be then agreed upon

2.

The Contractor shall fulfill all the obligations arising under the
contract and shall not enter into sub-contract with other
party/parties. He shall have no right for tenancy, demise or any
interest whatsoever in respect of said premises.

3.

Rates should be given separately for Tea/Coffee,- biscuits to be

served with tea/coffee, Breakfast , Lunch and Dinner and Evening
snacks. On an average-50 persons will have to be catered to.
The bank will advise the number of persons for whom catering
arrangements are to be made from time to time. The billing shall
be done on actual basis.

4.

The Contractor shall use the LPG cooking range and other similar
equipments provided by the Bank. The use of charcoal, firewood,
coke or fuel of any kind shall be done only with the prior
permission of the Bank. The Contractor/s has to bear the cost of
LPG fuel (including transportation cost) and cost of fuel for chefin dishes. Most of the cooking equipment are operated by LPG.
However, if electricity is used as an alternative for cooking the
energy used shall be paid by the Contractor (for which electricity
meter is provided). Electricity used for warming the food in the
dining hall has to be paid by the contractor on monthly basis.
Light and water shall be provided by the Bank at free of cost.

5.

The Contractor shall maintain and upkeep the Canteen, Store,

Washing Place, surroundings etc. in the said premises in clean
and hygienic condition to the satisfaction of the Bank.
Preparation and service of food must confirm to the highest
hygienic and sanitary standards. The contractor should also
provide paper napkins, at his cost, at the hand-wash area and on
the dining tables.

6.

The Contractor shall be provided with cutlery, crockery, utensils

and other equipments installed in the kitchen and other
requirements for running the Canteen. The Contractor shall also
ensure that the cutlery, crockery, utensils and other kitchen
equipments in which food and beverages are stored and served,
are properly and hygienically cleaned.

Terms of Contract
Page No. 3
STC, GURGAON

7.

The Contractor shall without any obligation of the bank, comply

with rules, regulations and bye/laws laid down by
Municipal/Health authorities and other statutory requirements
relating to preparation and supply of food stuffs, drinks and
refreshments and shall obtain necessary license and permits in his
own name and at his own expenses.

8.

The Contractor shall store food stuffs, drinking water and other
articles in a hygienic condition.

9.

The Bank shall provide proper receptacles for throwing refuse

from the hostel canteen and the Contractor shall arrange at his
own cost for regular, prompt and proper removal of such refuse
from the Centre/Hostel premises, every day.

10.

The Contractor shall supply quality food stuffs, beverages and

other refreshments to the satisfaction of the Bank. Only refined
oil shall be used for cooking, frying, seasoning etc. The Bank has
a right to inspect the materials used by the Contractor
periodically and impound any items, the quality of which is found
substandard.
The Bank is also entitled to insist on branded
materials to be used for preparation of food/beverages. The
meat used shall be only mutton or chicken. Only fresh meat, egg,
fish or vegetables etc., shall be used. The dishes shall be suitably
varied everyday, using different varieties of vegetables etc.
Curds served should have been prepared from fresh milk.

11.

SUPERVISION
A committee (which will also include the contractor or his
representative) will be constituted to supervise the Canteen. The
functions of the committee are as under:
1.
2.
3.
4.
5.

To decide the Menu.

To supervise the quality of items purchased.
To supervise Catering.
Maintenance of hygiene and cleanliness.
The Committee will direct the contractor to take
such action as deemed necessary. The majority
opinion of the Committee on all the matters will be
binding on the contractor. The Composition of the
Committee will be decided by the Bank. The Bank
will have the right to modify, alter, cancel any
decision of the Committee and also will have the
right to reconstitute the Committee.

Terms of Contract
Page No. 4
STC, GURGAON

12.

CATERING SCHEDULE:
DAILY SERVICE WILL BE AT THE TIME NOTED BELOW:
06.30 AM

Bed tea / coffee

08.00 AM

Break fast including tea / coffee

11.00 AM

Forenoon tea / coffee with biscuits

01.00 -2.00 PM

LUNCH

03.15 PM

Afternoon tea/coffee with biscuits

05.00 PM

Evening tea/coffee with snacks

08.00-09.30PM

DINNER

Non-vegetarian food should be provided at dinner on training

days and both during lunch and dinner on Bank holidays
including Sundays.
Breakfast, lunch and dinner will be of unlimited quantity.
Breakfast, lunch and dinner will consist of following items as
detailed in the enclosed annexure.
(Items of Menu are as per Annexure I)
The exact menu for the ensuing week should be as decided in
advance by the Canteen Committee. The choice of the
Committee can be deviated only with its prior approval.
13. The Contractor shall employ at his own expenses efficient and
experienced persons for supervision and working of the Canteen and
adequate number of servants. The Contractor shall ensure that such
servants employed by him shall be free from diseases, clean,
courteous and neatly clothed. The persons employed by the
Contractor should wear uniforms as approved by the Bank while
serving food, eatables and beverages. The cost of such uniform
should be borne by the Contractor only. He shall not employ or
continue to employ for the purpose of canteen any person whose
employment is objected by the Bank.
14. The Canteen shall be kept open on all the days during the period
when the training courses or seminars etc., are conducted by the
Bank and on such other days as may be indicated by the Bank.

Terms of Contract
Page No. 5
STC, GURGAON

15. The Canteen shall be for the exclusive use of employees of the Bank,
their guests and its working shall be subject to the supervision and
control of the Bank.
16. The said premises shall not be utilised for purpose otherwise than for
the purpose of running the Canteen. The Contractor shall not make
or permit to be made without the prior permission in writing of the
Bank, any structural alterations or additions of any kind, either
temporarily or permanently to the said premises.
17. The Contractor shall be solely responsible, answerable and liable for
payment/grant of salaries, wages, allowances, bonus, retrenchment
benefits and all amenities payable/allowable to persons engaged by
the contractor. The Contractor will be entirely responsible for
providing lodging and boarding arrangements at his cost for the staff
engaged by him. The Bank will not accept any responsibility in this
regard. The bank has the right to object/insist on termination of any
persons engaged by the Contractor if found to be misbehaving in any
manner or form. The Contractor shall also be solely responsible for
any industrial disputes arising, if any, out of employment or nonemployment of any of them. The Contractor shall also be solely
responsible for payment of any tax, P.F., E.S.I, license fees, or
charges levied or that may be levied by any competent Government
authority/local authority in connection with providing of any
facility under the contract or other work whatsoever. The Bank shall
not be liable or answerable to any authority in any manner
whatsoever in respect of the above said obligation/liability of the
contractor.
18. It is agreed that there is no relationship of master and servant
between the casual / permanent
workers employed by the
contractor and the Bank. It is the contractors responsibility to deal
with them and settle their wages, salaries, other benefits etc. There
is no privity of contract between them and the bank. Their entry /
presence in the premises of the bank shall be only so long as the
contractors work subsists with the bank.
19. The contractor shall have no right to sublease the contract or
entrust the work to any one else without the written permission of
the bank.
20. The contractor shall get an undertaking on the terms of clause 18
from each worker and deliver the same to the bank
21.

The
Contractor
shall
allow
the
Banks
authorised
representatives/individual committee Members to inspect the
arrangements of preparation and service of food and to examine
various items. The Contractor shall carry out directions given by
such representatives for smooth running of the canteen and for

Terms of Contract
Page No. 6
STC, GURGAON

smooth provisions of breakfast/lunch/dinner and for clean, hygienic

upkeep thereof.
22.The staff of the Center are permitted to avail the canteen facility.
The Contractor shall charge at rates agreed upon on actual basis for
items supplied to the participants and other staff members of the
Bank. The entire staff of the college / centre will be provided with
morning and afternoon tear/coffee with biscuits (two times a day) at
the rates agreed herein. The Bank thereon will pay the charges.
23.The Contractor shall supply the trainees packed lunch/tea etc,
whenever desired by the bank in lieu of standard menu.
24. The break-up of the charges for the purpose of billing will be as
under:
Item

Rate per
head - Rs.

(a) Tea / Coffee

(b) Breakfast including Tea/Coffee
(c) Forenoon Tea / Coffee - with Biscuits
(d) Lunch
(e) Afternoon Tea / Coffee - with Biscuits
(f) Evening Tea / Coffee with snacks
(g) Dinner
Total
Breakfast, Lunch, Dinner etc., should be served at the time and place
notified by the Bank.
Forenoon Tea / Coffee and Afternoon Tea/Coffee should be served
near the Classrooms on working days.
25. During shut off period and the interim period between two
programmes, the Center has to pay a minimum for 12 participants
as per the accepted rate. That is 25% of the average capacity or for
actual number whichever is higher.
The billing for the participants will be made for every two weeks
and the same will be fully paid by the bank. The bills for the
amount payable by the staff members of the college, for items
consumed by them, will be done every month and will be paid by
the bank.
The bank also reserves the right for not making payment for any
substandard food served in the Canteen as may be advised by the
Canteen Committee.
26.

The Contractor shall not levy or receive any charges for table
service. The Officer and other members of the staff of the Bank

Terms of Contract
Page No. 7
STC, GURGAON

shall be entitled to use the canteen for consumption of food and

refreshments brought by them from outside.
27. The Contractor shall be responsible for any loss or damage, other
than normal wear & tear and breakages to any furniture, fittings,
stores, utensils, cutlery, crockery or any other goods or articles
kept in the said premises by the Bank. The canteen committee is
empowered to assess the quantum of loss or damage other than
normal wear and tear and the cost of said loss or damage will have
to be borne by the contractor. In the case of utensils, cutlery and
crockery, cost of breakage / loss beyond 25% Per year, will be
recovered from the contractor.
28. The Contractor shall be responsible for and make good any loss or
damage caused by an act of default on his part or on the part of his
servants or agent to the said premises and/or Banks property
therein permitted to be used by him. However, the Contractor shall
not be responsible for any reasonable wear and tear or such damage
or loss, as may be caused by the act of God or other forces beyond
the control (in spite of all reasonable and normal precautions taken).
29. Notwithstanding the other terms and conditions as enumerated
above, the Bank will be free to avail the services of the Canteen
Contractor for larger number of persons in addition to the normal
strength of participants i.e. persons subject to conditions that,
(a) Due notice thereof is given to the contractor by the Bank in
advance;
(b) The number of additional persons to be catered to shall not
exceed 80 except with
the consent of the contractor. The
charges payable for such increase in number of participants will
be at the approved rate per item, as detailed herein above.
(c) Though actual charges for this larger number of participants will
be payable by the college, for the purpose of reckoning
compensation payable to the caterer in the shut off period, only
50 participants will be taken into account.
30. The Contractor shall not in any way obstruct person/s duly
authorised by the Bank on this behalf from entering said premises in
order to inspect the Canteen and/or fittings therein and for carrying
out any repairs, additions or alterations.
31. The agreement shall stand terminated in the case of Contractors
insolvency.
In the
event of death of Contractor,
lawful
successor/legal heir shall, subject to Banks
approval be
entitled to the rights of the Contractor under this agreement and
also be
subject to the same liabilities as the contractor is
subject to, under this agreement.

Terms of Contract
Page No. 8
STC, GURGAON

32. The Bank is entitled to terminate the contract before its expiry by
giving fortnights notice in writing in the event of the Contractor
committing breach of any of the terms and conditions stipulated in
it or if the quality of the food served in the Canteen or the
management of the Canteen is considered to be unsatisfactory by
the Bank based on the advice of Canteen Committee and the security
deposit will have to be forfeited.
33. The Bank is also entitled to terminate the contract before its expiry
for any other reason, however, subject to the condition that the
Bank
should give at least one
month notice before such
termination. In case of such termination, Contractor shall not be
entitled to any compensation by the Bank. During the currency of
the contract, no fresh demand will be made by the Contractor on the
Bank. The Contractor is also entitled to terminate the Contract
before its expiry by giving two months notice in writing to the Bank.
34. On expiry or earlier termination of this agreement, the contractor
including his servants and agent shall vacate the premises, provided
however, he shall be entitled to remove only the furniture, fittings,
crockery, cutlery, utensils and other articles, belonging to the
Contractor without in any way causing any damage to the said
premises and the Banks property thereon.
35. On expiry or earlier termination of the agreement, the contractor
shall give to the bank, licenses and permits, if any, then in force,
relating to the running of the Canteen and give all assistance in his
power for getting the said licenses and permits transferred to the
bank or its nominee and in the event of the said licenses and permits
being so transferred, the Bank shall pay to the contractor fair
proportion of the cost thereof for the un-expired period in the said
licenses and permits.
36. The contractor shall provide subsidized break fast and lunch menu
for our bank staff members at the rate agreed upon. The breakfast
menu will consist of unlimited quantity of the prepared item (as
mentioned in the Menu) and coffee/tea. Lunch for this purpose
excludes one vegetable dish, green salad and sweet.
37. Cost of camphor light material for chef-in-dishes and the paper
napkins to be provided, will have to be borne by the contractor.
38. Contractor will be depositing a sum of Rs. 25,000/- with Union Bank
Of India, Staff Training Center, Gurgaon for minimum period of two
years. Banks lien will be marked on the deposit and the same will be
held with the bank during the currency of the contract period.
39. Somph and sugar are to be kept at the dining hall as mouth
fresheners during lunch and dinner time.

Terms of Contract
Page No. 9
STC, GURGAON

40. The contractor should not undertake any Tiffin /Lunch services
outside STC without the permission of Centre- In -Charge . However,
on the specific instructions from the Centre-In-Charge , this service
has to be extended by him which is purely case to case basis.
41. Daily menu for breakfast/lunch and dinner are to be displayed in the
white board provided for.
42. No family members / relatives of Contractor nor his workers are
allowed to stay in canteen area during day or night time.
43. The responsibility of cleaning of canteen area/ its bathroom and
toilet/kitchen/dining hall shall be on contractor at his own cost.
44. The service at the canteen and quality of items of menu is reviewed
at least once in a quarter by the canteen committee.
45. The contractor shall strictly adhere to:
1. Child Labor Abolition Act
2. Essential Commodities Act
3. Food and Beverages Act
4. State Guest Contract Act
5. Any other Act as applicable from time to
SIGNED AND DELIVERED BY
UNION BANK OF INDIA

CATERER

WITNESS

WITNESS

time

Terms of Contract
Page No. 10
STC, GURGAON

ANNEXURE - I TO "TERMS OF CONTRACT"

PATICULARS OF MENU
DETAILS

TIMINGS

BED TEA
BREAKFAST
UNLIMITED

6.30 AM
8.00-9.00 AM

FORENOON TEA
WORKING LUNCH
UNLIMITED

11.00 AM
1.00 TO 2.00 PM

AFTERNOON TEA
EVENING TEA

3.15 PM
5.00 PM

DINNER (UNLIMITED)

8.30 TO 9.30 PM

DETAILS OF SERVINGS
TEA OR COFFEE
FRUITS (SEASONAL)
TOASTED BREAD WITH
BUTTER BLOCKS & JAM/MARMALADE ALTERNATING
EGG PREPARATION-OMMLETTE
OR AS SOUGHT BY PARTICIPANTS
ONE PREPARED ITEM LIKE (IDLI/ VADA/ DOSA/
POORI/ ALU PARATHA ETC WITH APPROPRIATE SIDE
DISHES LIKE CHUTNI, SAMBAR, ACHAR AND DAHI )
CORN FLAKES WITH MILK,
TEA / COFFEE
TEA & COFFEE WITH BISCUITS
SOUP
ONE INDIAN BREAD ITEM LIKE NAN/ROTI/MISSI ROTI/
ETC.,
DALL.
TWO VEG. SUBJI(NORTH INDIAN)
RICE (PLAIN AND VARIETY ON ALTERNATE DAYS),
RASAM, PICKLE
GREEN SALAD
PAPAD
CURD
FRUIT/SWEET DISH
TEA/COFFEE WITH BISCUITS
ONE PREPARED ITEM LIKE BAJIA/
DAL VADA/PAKODA ETC.,
TEA/COFFEE
SOUP
PAPAD
GREEN SALAD
ROTI/CHAPATHI
NOODLES/FRIED RICE (CHINESE)/VARIETY RICE
PLAIN RICE
TWO VEGETABLE ITEMS
ONE NON-VEG. [MUTTON AND CHICKEN
ALTERNATELY]
DAL,

SAMBAR
RASAM
ICE CREAM THRICE A WEEK
SWEET- 4TIMES A WEEK { RAS GULA, JALEBI,/MUNG
DAL/GAJJAR HALWA/ SOAN PAPDI/LADOO)
CURD

TENDER FOR CANTEEN CONTRACT

FOR 2014-2016

UNION BANK OF INDIA

Staff Training Center, Plot 82, Sector 18, Gurgaon 122001
=======================================================================

Name of the Tenderer

Address

(Submit the technical details and commercial details in two separate sealed
envelops superscribed suitably )
Canteen Tender Form
STC, GGN - Page No. 1

TENDER FORM - TECHNICAL DETAILS

01

Name of the
Person / Firm/Company

02

Constitution

03

04

Proprietary / Partnership / Limited Company / Others

[Tick appropriate one ]
Name of the Partners / Directors etc.
Means - Rs. in lacs

1.
2.
3.
4.
5.
6.
Details of past experience in catering activity
DuraNo. of
tion
Exact
people
Institution catered
of
Period serviced
conper day
tract

Types of Menu

Other details

Canteen Tender Form

STC, GGN - Page No. 2

05

06

07

Details of Catering / Canteen Contracts presently handled:

DuraNo. of
tion
Exact
people
Institution catered
of
Types of Menu
Period serviced
conper day
tract

Number of persons presently employed

Cooks
[Give details of specialists such as Non-veg Cook, North-Indian
Cook etc.]

Asst.
Cooks

Other details

Servers

Number of Employees proposed to be engaged for running the Center Canteen

Cooks
Asst.
Ser[Give details of specialists such as Non-veg Cook, North-Indian
Cooks
vers
Cook etc.]

Cleaners

Cleaners

Canteen Tender Form

STC, GGN - Page No. 3

08
09

10

11

Whether paying the PF on behalf of employees

YES
If Yes, PF Code Number
Whether including employees under ESI
YES
If so, ESI Code Number
Details of Income-tax assessed
a. Whether assessed to Income Tax
YES
b. If yes, Income Tax assessed as per the latest order
[Please enclose xerox copy of the assessment order along
Rs.
with income tax return]
Details of Earnest Money Deposit
DD No.
Amount - Rs.
Name of the Bank

NO
NO

NO

Conditions:
a) I understand that the commercial bid will be opened only if the bank is satisfied about my past
experience as well as other criteria like No: of people employed, compliance with PF/ESI etc.
Bank has sole discretion to decide about my eligibility and will not be a subject matter of dispute
b) I also agree that bank has obsolete right to reject any or all tenders without assigning any reason
and there is no obligation to award the contract to the bidders.
c) I agree for the representative of the bank to visit my office / place of present contract
d) I have read the terms of contract enclosed herewith and I agree to the terms and will execute the
agreement before award of the contract.
e) The commercial bid, given in separate sealed cover, is part of this tender. The rate quoted per
person per day will be the basis for the Bank to decide for the award of the Contract.

( AUTHORISED SIGNATURE)
DATE:

NOTE:
The latest audited financial statements of the tenderer should be submitted alongwith
this tender form.
A demand Draft/Bankers Cheque for Rs.10000 in favour of Union Bank of India, Staff
Training Center, Gurgaon, should be submitted along with this Tender towards
Earnest Money Deposit (EMD). This EMD is refundable by the Bank, once the selection
is completed.
Those downloading the tender documents from the website shall pay the cost of
tender Rs.1000/- (Rupees one thousand only) while depositing the tender forms.

Canteen Tender Form

STC, GGN - Page No. 4

TENDER FORM - COMMERCIAL DETAILS

01
02

Name of the
Person / Firm / Company
Rate quoted
[per head, per day]

Rs.
[Rupees
]

Break-up
(a) Bed Tea / Coffee

Rs.

(b) Breakfast including Tea / Coffee

Rs.

(c) Forenoon Tea / Coffee with Biscuits

Rs.

(d) Lunch

Rs.

(e) Afternoon Tea / Coffee with Biscuits

Rs.

(f) Evening Tea / Coffee with Snacks

Rs.

(g) Dinner

Rs.
Total Rs.

The rates are inclusive of all

taxes like sales tax, service tax
etc.
I have gone through the terms of
the contract to be entered into
on awarding the contract as well
as the menu to be served and
agreeable to the same.
A copy of the menu is enclosed
duly signed as a token of
acceptance of the menu.

DATE:

AUTHORISED SIGNATURE
Canteen Tender Form
STC, GGN - Page No. 5